š Weāre Hiring: Academic Mentor (B2C Sales)
š Location: HSR Layout, Bangalore | š¼ Onsite, 6 Days a Week
š° CTC: ā¹3.6 LPAāā¹5.47 LPA (Fixed) + Uncapped Monthly Incentives (Up to 700%)
š„ Saturday Hustle Bonus Included!
Are you ready to be the catalyst in someoneās learning journey while driving your own growth through performance and passion? At Simplilearn, weāre looking for driven individuals who thrive in fast-paced conversations, believe in the power of upskilling, and love the thrill of closing a deal with purpose.
š§ What Youāll Do
- Inspire learners and guide them toward the right career choices through insightful consultations.
- Own your leads and drive conversionsāno scripts, just smart selling and real conversations.
- Smash your monthly goals and get rewarded with game-changing incentives.
š” Who You Are
- A go-getter with a minimum of 6 months of inside sales experience (any industry).
- Possess a Bachelor's degree and the drive to make your mark in EdTech.
- Communicate like a proāconfident, clear, and convincing.
- Comfortable working onsite from our HSR Layout campus.
- šÆ Ready for a face-to-face interview onlyāno virtual steps here.
š Work Days: Monday to Saturday (with extra pay for your Saturday commitment)
š§ Interview Mode: Walk-in/Face-to-face only
Shubham Vishwakarma
Full Stack Developer - Averlon
About Simplilearn Solutions
About
Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.
Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.
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About CertaĀ At Certa, weāre revolutionizing process automation for top-tier companies, including Fortune 500 and Fortune 1000 leaders, from the heart of Silicon Valley. Our mission? Simplifying complexity through cutting-edge SaaS solutions. Join our thriving, global team and become a key player in a startup environment that champions innovation, continuous learning, and unlimited growth. We offer a fully remote, flexible workspace that empowers you to excel.
Role Overview
Ready to elevate your DevOps career by shaping the backbone of a fast-growing SaaS platform? As a Senior DevOps Engineer at Certa, youāll lead the charge in building, automating, and optimizing our cloud infrastructure. Beyond infrastructure management, youāll actively contribute with a product-focused mindset, understanding customer requirements, collaborating closely with product and engineering teams, and ensuring our AWS-based platform consistently meets user needs and business goals.
What Youāll Do
- Own SaaS Infrastructure:Ā Design, architect, and maintain robust, scalable AWS infrastructure, enhancing platform stability, security, and performance.
- Orchestrate with Kubernetes:Ā Utilize your advanced Kubernetes expertise to manage and scale containerized deployments efficiently and reliably.
- Collaborate on Enterprise Architecture:Ā Align infrastructure strategies with enterprise architectural standards, partnering closely with architects to build integrated solutions.
- Drive Observability:Ā Implement and evolve sophisticated monitoring and observability solutions (DataDog, ELK Stack, AWS CloudWatch) to proactively detect, troubleshoot, and resolve system anomalies.
- Lead Automation Initiatives:Ā Champion an automation-first mindset across the organization, streamlining development, deployment, and operational workflows.
- Implement Infrastructure as Code (IaC):Ā Master Terraform to build repeatable, maintainable cloud infrastructure automation.
- Optimize CI/CD Pipelines:Ā Refine and manage continuous integration and deployment processes (currently GitHub Actions, transitioning to CircleCI), enhancing efficiency and reliability.
- Enable GitOps with ArgoCD:Ā Deliver seamless GitOps-driven application deployments, ensuring accuracy and consistency in Kubernetes environments.
- Advocate for Best Practices:Ā Continuously promote and enforce industry-standard DevOps practices, ensuring consistent, secure, and efficient operational outcomes.
- Innovate and Improve: Constantly evaluate and enhance current DevOps processes, tooling, and methodologies to maintain cutting-edge efficiency.
- Product Mindset:Ā Actively engage with product and engineering teams, bringing infrastructure expertise to product discussions, understanding customer needs, and helping prioritize infrastructure improvements that directly benefit users and business objectives.
What You Bring
- Hands-On Experience:Ā 3-5 years in DevOps roles, ideally within fast-paced SaaS environments.
- Kubernetes Mastery:Ā Advanced knowledge and practical experience managing Kubernetes clusters and container orchestration.
- AWS Excellence:Ā Comprehensive expertise across AWS services, infrastructure management, and security.
- IaC Competence:Ā Demonstrated skill in Terraform for infrastructure automation and management.
- CI/CD Acumen:Ā Proven proficiency managing pipelines with GitHub Actions; familiarity with CircleCI highly advantageous.
- GitOps Knowledge:Ā Experience with ArgoCD for effective continuous deployment and operations.
- Observability Skills:Ā Strong capabilities deploying and managing monitoring solutions such as DataDog, ELK, and AWS CloudWatch.
- Python Automation:Ā Solid scripting and automation skills using Python.
- Architectural Awareness:Ā Understanding of enterprise architecture frameworks and alignment practices.
- Proactive Problem-Solving:Ā Exceptional analytical and troubleshooting skills, adept at swiftly addressing complex technical challenges.
- Effective Communication:Ā Strong interpersonal and collaborative skills, essential for remote, distributed teamwork.
- Product Focus:Ā Ability and willingness to understand customer requirements, prioritize tasks that enhance product value, and proactively suggest infrastructure improvements driven by user needs.
- Startup Mindset (Bonus):Ā Prior experience or enthusiasm for dynamic startup cultures is a distinct advantage.
Why Join Us
- Compensation:Ā Top-tier salary and exceptional benefits.
- Work-Life Flexibility:Ā Fully remote, flexible scheduling.
- Growth Opportunities:Ā Accelerate your career in a company poised for significant growth.
- Innovative Culture:Ā Engineering-centric, innovation-driven work environment.
- Team Events:Ā Annual offsites and quarterly Hackerhouse.
- Wellness & Family:Ā Comprehensive healthcare and parental leave.
- Workspace:Ā Premium workstation setup allowance, providing the tech you need to succeed.
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āŖ Should be ready to explore, learn and develop solutions for problems
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Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
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Ā· Be the First point of contact for support queries
Ā· Be responsible for solving customer queries and tickets in timely manner.
Ā· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
Ā· Log monitoring, event monitoring and resolving tickets in defined SLA.
Ā· Apply updates and patches to keep the software up-to-date in line with organizational policies
Ā· Provide support for installation and configuration.
Ā· Monitor and identify areas of performance improvement
Ā· Identify and write scripts for automating support tasks.
Ā· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
Ā· Hands-On experience and skills in Linux operating system
Ā· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
Ā· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
Ā· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
Ā· Hands-On experience of Linux operating system
Ā· Experience in NoSQL or RDBMS technology is desirable
Ā· Python/Node.js or relevant data processing programming experience is preferred.
Ā· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
Ā· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
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Ā· 2 -4 years of experience in technical support role.
Ā· At least 2+ years experience working across multi-cultural and geographically distributed teams
Ā· Experience in trouble shooting, maintaining and supporting production setup
Ā· Engineering or equivalent degree
Ā· Ability to interact effectively with customers for problem resolution.
Ā· Sense of urgency and ownership to get problems solved in timely manner
Ā· Attention to details.
Ā· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location:Ā Bangalore
Experience:Ā Minimum 2 yrs
Package:Ā upto 8 LPA
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- Acting as a SPOC for all issues related to partners banks/payment gateways empaneled and following up with them for day-to-day operational concerns
- Relationship management with existing as well as newly onboarded partners
- Designing of processes and preparing SOPs for the same
- Accountable for identifying process gaps, mitigate and fix the same via process automation
- Defining KPIs for the process and tracking/reporting mechanism for the same
- Defining the quality/evaluation process for delivery of the KPIs
- Mentoring your team members, finding ways to increase the quality, efficacy of processes and implementing best practices across all levels
- Reconciling monthly data and reporting it to respective stakeholders
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- Recruiting, training and supervising executives driving the process
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- Outstanding organizational skills
- Expertise in MS Excel, Word and PowerPoint
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- Bias for action: Run pilots and then evaluate/course-correct to scale or reject
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
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- Developing scalable, reusable components and front-end libraries,
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You are going to love working with us because at Zorang, our team members :
- Have access to health insurance and other benefits.
- Have complete ownership and accountability for outcomes in their job functions
- Are respectful and curious about other's opinions
- Work where they want - this is a remote job, so you get to work at your favorite place, be it a cafe, mountains, or from the comfort of your home!
- Have unlimited scope of growth, because we value each other's suggestions and get a chance to work on them!
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- Reporting to the Customer Experience Manager
- Work from office: the role will be based in Barkās offices in Bangalore
- The package will be a good base salary with excellent commission on top
- He/she will be responsible for the following aspects of customer success, including:
- Front-line B2B support for inbound calls & mails (ratio 80:20))
- Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Requirements
- Well versed in English and Telugu (oral and written communication)
- Experience in sales or customer support domain will be appreciated
- Fresh graduate or less than 2 years of experience
- A go-getter attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
- Comfortable to work for 40 hours/ week on a roster basis
- Knowledge of other languages will be an advantage
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Work days- Sun-Thu
Day shift
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon