Outbound Sales Specialist

AI Product Manager

About Us:

At Formi, we’re not just riding the wave of innovation—we’re the ones creating it. Our AI-powered solutions are revolutionizing how businesses operate, pushing boundaries, and opening up new realms of possibility. We’re building the future of intelligent operations, and whether you join us or not, we’re going to change the game. But with you on board? We’ll do it faster.

About the Role:

We’re looking for a Product Manager who’s not afraid to take risks, who questions everything, and who can transform bold, crazy ideas into products that reshape entire industries. You won’t just manage; you’ll build, you’ll innovate, and you’ll lead. The best ideas? They come from people who think differently. If that’s you, let’s get started.

Your Mission (If You’re Ready for It):

We’re not hiring you for the usual. This is not a role for anyone looking to play it safe. We need someone who’s ready to challenge the status quo and make radical changes. You’ll be building the future with us, so expect to be pushed—and to push back. We’re not here to settle for less.

Key Responsibilities:

• Vision and Strategy: Forget business as usual. Your job is to craft strategies that disrupt markets and create competitive advantages that others can only dream of.
• Cross-Functional Leadership: You’ll lead from the front, working closely with engineering, sales, and marketing to turn ideas into reality. From concept to launch, you’re the one guiding the ship.
• Customer-Centric Innovation: Don’t just listen to customers—understand them at a deeper level. Then use that understanding to create products that make people say, “Why didn’t anyone think of this sooner?”
• End-to-End Ownership: You own it all. From the first spark of an idea to delivering a product that changes the game.
• Data-Driven Decision Making: We don’t guess here. Use data, trends, and insights to make decisions that propel our products forward. Let the numbers tell the story.
• Stakeholder Communication: Communicate like a visionary. Show the people around you the path forward and how it all ties together.
• Continuous Innovation: Complacency is the enemy. Keep pushing the envelope, iterating, and improving so we stay miles ahead of the competition.

Who Should Apply?

• You’re not just a thinker, you’re a doer. You thrive in fast-paced, innovative environments where the status quo is meant to be broken.
• You’ve got at least 2+ years of experience in product management, preferably in tech or SaaS, and you’ve led teams to deliver products that actually make an impact.
• You’re data-obsessed. Your decisions are backed by analytics, and you know how to measure success.
• You’re not just a communicator; you’re an inspirer. You can articulate a vision so clearly, people can’t help but rally behind it.

This Role is NOT for You If:

• You’re just looking for another job.
• You think “good enough” is, well, good enough.
• You’d rather play it safe than take bold, calculated risks.

Why Join Us?

• Impact: You’ll be part of a company that’s literally changing how businesses operate. Your work will have a direct impact on the future of creating a surplus economy.
• Growth: We’re scaling fast, and with that comes insane opportunities for personal and professional development.
• Culture: We move fast, we break things (intelligently), and we value big ideas. We’re building something massive, and you’ll be a key part of it.

Are you ready to disrupt entire industries and make a dent in the universe?

Apply now and let’s build the future together.

• Working closely with sales and operations & Sales team on all diversity involving recruitment to ensure fairness in hiring practices
• Using various methods to recruit and network with potential candidates including social media platforms, networking events, job fairs, job portals and campus hiring
• Ensuring proper onboarding for new hires and the necessary paperwork is completed promptly and accurately
• Providing feedback to management about details regarding applications
• Using standardized screening techniques, Assess the skills, qualifications and experience of potential candidates
• Coordinating the hiring process end-to-end

What you need to have:

• Proven experience of 4-6 years as a Talent Acquisition Specialist, TA lead, or similar role
• Should have experience into sales hirings and building sales teams
• Edu-tech experience preferred.
• Hands-on experience with the largest job sites like, Indeed, LinkedIn and Campus Hiring
• Experience with full-cycle recruiting, using various interview techniques and evaluation methods
• Familiarity with applicant tracking systems
• Strong interpersonal skills and communication skills
• Team spirit

Job description

1. To design and build advanced applications for the iOS platform.
2. Client Interaction.
3. To collaborate with cross-functional teams to define, design and ship new features.
4. To generate wireframes.
5. To design, develop, test and implement an iOS application as well as continue production of new versions of the application.
6. To design solutions independently.
7. Unit-test code for robustness, including edge cases, usability and general reliability.
8. Work on bug fixing and improving application performance.
9. Operates effectively in a fast paced, deadline driven, collaborative and iterative programming environment.
10. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Experience -

1. 1-3 years Experience required.
2. Good knowledge of interface builder, Core animation, Swift and Object oriented concepts.
3. Strong working knowledge of HTML5 & CSS, MySQL, and JavaScript.
4. Working knowledge of the general mobile landscape, architectures, trends and emerging technologies.
5. Experience with third-party libraries and APIs.
6. The familiarity with frameworks & web technologies.
7. Android experience is an added advantage.
8. Team handling experience is an added advantage.

Responsibilities:

• Lead QA engineers into developing performance & functional test plans and test scenarios using requirements and product documentation while specifying testing overview, approach, strategy, scope, architecture, environment, roles and responsibilities
• Scope projects and estimate testing needs
• Design and implement testing methods for both end to end, and individual service layers of the application stack
• Identify bottlenecks in functionality and performance, and provide actionable information and suggestions based on analysis of testing results
• Communicate technical information clearly with both technical and non-technical teams
• Work closely with development engineers and management in a fast-paced technical environment

Requirements:

• 4-7 years experience in Quality Assurance of IT products
• Hands on experience in Test Automation using Selenium
• Experience Leading Testing Teams in both Manual and Automation Testing.
• Strong work ethic and accountability on Quality Assurance
• Experience in building SCRUM/Agile skills within the Testing Team
• Exercise independent thought and judgement and adapt to new tasks
• Experience in Performance Testing is mandatory.
• Experience in Security Testing is a plus, but not mandatory

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.