Cutshort logo
Fynd cover picture
Founded :
2012
Type :
Product
Size :
500-1000
Stage :
Profitable

About

Fynd, India’s largest omni channel platform and multi-platform tech company, pioneers retail tech and products in AI, ML, big data ops, gaming+crypto, image editing, and the learning space. Founded in 2012 by three IIT Bombay alumni: Farooq Adam, Harsh Shah, and Sreeraman MG, Fynd is headquartered in Mumbai. With over 1000 brands under management, more than 10k stores, and servicing 23k+ pin codes, Fynd collaborates with major retail giants like Reliance, working on projects for Jio, Reliance Retail, and Reliance Digital, among others

Read more

Tech stack

skill iconPython
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconReact.js
MySQL
Google Cloud Platform (GCP)

Connect with the team

Profile picture
Akshata Kadam
Profile picture
Kushan Shah
Profile picture
Farooq Adam

Company social profiles

bloginstagrampinterestlinkedintwitterfacebook

Jobs at Fynd

Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
2 - 4 yrs
Best in industry
Content Writing
Web content
Blogging

Fynd Academy is on the lookout for a talented and versatile Content and Copywriter to enhance our educational and marketing offerings. This role is centered around crafting compelling and engaging content across a variety of platforms, including website, blogs, social media, and marketing literature. The ideal candidate should blend a knack for creativity with excellent writing skills, ensuring that all content is not only informative but also captivating and in tune with our brand voice.


What will you do at Fynd?

  • Develop and refine content for our website, ensuring it's engaging, user-friendly, and aligned with our SEO strategies.
  • Write, edit, and produce compelling blog posts and articles that resonate with our audience and reflect the latest industry trends.
  • Create and manage content for social media platforms, focusing on engaging narratives and strong visual storytelling.
  • Collaborate with marketing teams to craft persuasive copy for advertising campaigns, email marketing, and promotional materials.
  • Contribute to the development of marketing literature, ensuring consistency in tone and style across all mediums.
  • Work closely with designers and developers to ensure that content is visually appealing and technically sound.
  • Participate in content strategy discussions, bringing fresh ideas and perspectives to the table.
  • Provide editorial support and guidance to team members, ensuring all content is polished and effective.
  • Stay updated on industry developments and integrate new content strategies to maintain relevance and engagement.


Some specific requirement:

  • At least 2 years of experience in content writing, copywriting, or a related field, ideally in a tech or ed tech environment.
  • Exceptional writing, editing, and research skills, with a flair for creating engaging and persuasive content.
  • Strong understanding of SEO principles and experience in creating web-friendly content.
  • Proficiency in content management systems and familiarity with basic design principles.
  • Experience in social media management and digital marketing.
  • Ability to work independently and juggle multiple projects in a dynamic, fast-paced environment.
  • Excellent communication and interpersonal skills.
  • A creative mindset and the ability to think outside the box.


What do we offer?


Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.


Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.


Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.


Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 


We work 5 days from the office and we make sure people have everything they need:-

Free meals

Snacks, goodies & a lot of fun culture

Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
2 - 6 yrs
Best in industry
Program Management
Technical analysis

About You

As a TPM you will be acting as a bridge between business and engineering teams. You will working on complex business constraints that translate into product requirements and features. You bring technical knowledge to the team, taking the project from prototype to launch in tight timelines. A people’s person who can provide strong leadership and inspire teams to build a world-class products.


What will you do at Fynd?

  • Gather requirements from diverse teams and stakeholders
  • Work with Platform Architects and Engineers to convert these requirements to an implementation
  • Work closely with engineers to prioritize product features and requirements
  • Own the execution of the sprint by collaborating with multiple engineering and product teams within the org
  • Be responsible for the delivery of these sprints both from a timeline and quality point of view
  • Manage technical and product risks and unblock engineering by helping mitigate them
  • Provide accurate visibility in terms of features readiness, issues with other engineering teams


Who are we looking for?

  • You, if you can walk the talk and convince others to walk with you
  • Someone who can distinguish between the important and the urgent, and make sure both are addressed
  • A leader who has the vision to see more than 14 million outcomes and pick the one where Thanos is defeated and Avengers thrive
  • Juggling time, resources and priorities feels as natural as data charts and spreadsheets
  • Someone who listens to everybody, distils information and makes stuff happen!


Some Specific Requirements


  • Basic Knowledge of Technology, data orchestration tools and frameworks such as Apache Airflow,API Integrations, Micro-services Architecture, CI/CD etc
  • Strong communication skills
  • Knowledge of data modeling and ETL (Extract, Transform, Load) processes.
  • Familiarity with data streaming and real-time data processing technologies.
  • Proficiency in data visualization tools (e.g., Tableau, Power BI) to create reports and dashboards.
  • Ability to automate repetitive tasks and workflows using scripting or automation tools.
  • A commitment to staying current with evolving data technologies and industry trends.
  • Ability to explain technical concepts/flows to a non-technical audience
  • Clear written communication skills. You must be able to clearly articulate flows for engineers and SDETs to understand deeply
  • Build strong relationships and collaborate with a diverse team containing engineering, product and business stakeholders


Effective Delegation


  • Must know how to build ownership and execution within the team without micro-managing
  • Proficiency with data platform technologies, including database management systems (e.g., MySQL, PostgreSQL, or MongoDB).
  • Knowledge of server and storage hardware, virtualization, and cloud computing.
  • Strong Attention to Detail
  • Growth Mindset to learn skills while performing the role
  • 3 - 6years of experience in a Business Analyst/Project Manager role
  • Some experience with Bug Tracking tools like JIRA, Confluence, Asana, Redmine or Azure Devops
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication and collaboration skills, including the ability to work effectively with cross-functional teams.
  • Strong knowledge of data technologies, databases, and data analytics tools.
  • Familiarity with cloud-based data solutions (e.g., AWS, Azure, GCP).
  • Strong knowledge of ETL tools and techniques, including data extraction, transformation, and loading from various sources.
  • Experience with Change Data Capture (CDC) methodologies to capture real-time data changes for synchronization.
  • Deep understanding of machine learning concepts and their application to data-driven decision-making.
  • Proficiency in data integration tools, including Big DataOps Platforms, to streamline data collection and management.
  • Familiarity with workflow management systems for process automation and orchestration.
  • Knowledge of artificial intelligence (AI) technologies and their integration into data platforms to enhance automation, prediction, and decision support.
  • Strong problem-solving skills to address complex technical and business challenges.
  • Ability to communicate and present complex technical concepts to non-technical stakeholders.
  • Leadership skills to guide cross-functional teams in product development.


Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
3 - 8 yrs
Best in industry
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconMongoDB
+4 more

Fynd is India’s largest omnichannel platform and a multi-platform tech company specialising in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.


We are looking for a Senior Fullstack Javascript Developer responsible for the client side of our service. Your primary focus will be to implement a complete user interface in the form of a web app, with a focus on performance. Your primary duties will include creating modules and components and coupling them together into a functional app. You will work in a team with the back-end developers and communicate with the API using standard methods. A thorough understanding of all of the components of our platform and infrastructure is required.


What will you do at Fynd?

  • Build scalable and loosely coupled services to extend our platform
  • Build bulletproof API integrations with third-party APIs for various use cases
  • Evolve our Infrastructure and add a few more nines to our overall availability
  • Have full autonomy and own your code, and decide on the technologies and tools to deliver as well operate large-scale applications on AWS
  • Give back to the open-source community through contributions on code and blog posts
  • This is a startup so everything can change as we experiment with more product improvements


Some specific Requirements:

  • Atleast 3+ years of Development Experience
  • You have prior experience developing and working on consumer-facing web/app products
  • Hands-on experience in JavaScript. Exceptions can be made if you’re really good at any other language with experience in building web/app-based tech products
  • Expertise in Node.JS and Experience in at least one of the following frameworks - Express.js, Koa.js, Socket.io (http://socket.io/)
  • Good knowledge of async programming using Callbacks, Promises, and Async/Await
  • Hands-on experience with Frontend codebases using HTML, CSS, and AJAX
  • Working knowledge of MongoDB, Redis, MySQL
  • Good understanding of Data Structures, Algorithms, and Operating Systems
  • You've worked with AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
  • Experience with Frontend Stack would be added advantage (HTML, CSS)
  • You might not have experience with all the tools that we use but you can learn those given the guidance and resources
  • Experience in Vue.js would be plus


What do we offer?


Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.


Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.


Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.


Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 


We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Bengaluru (Bangalore)
3 - 8 yrs
Best in industry
skill iconJava
JIRA
SQL

In this role you would be responsible for day to day maintenance of engineering systems. You would also often act as the first line of support for internal applications while fixing bugs, developing and deploying small components of code.

High Impact production issues often require coordination between multiple Engineering, Infrastructure and Product groups, so you get to experience a breadth of impact with various groups.


What will you do at Fynd?

  • Supporting the adoption team during setup, maintenance, and troubleshooting processes.
  • Analyzing existing systems operations and developing preventative maintenance strategies. 
  • Identifying potential problems and notifying the relevant stakeholders in a timely manner.
  • Excellent communication skills, both verbal and written, with the ability to convey technical concepts in a clear and understandable manner.
  • Problem-solving abilities, customer-focused approach to handling inquiries and resolving issues.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced customer support environment.
  • Attention to detail and accuracy in documenting user interactions and resolutions.
  • Ability to work independently as well as collaboratively in a team-oriented setting.
  • Work closely with business in managing day to day issues, and resolve user queries.
  • Knowledge of Ticketing Systems: Freshdesk, Hubspot, Zoho Desk, Jira Service Management.
  • High availability for fast response to customers.
  • Ability to join the dots around multiple events occurring concurrently and spot patterns.
  • Technology experience of retail industry products or custom solutions (retail fashion & lifestyle, both physical and digital commerce channels)
  • Experience in SAAS B2B software companies - an advantage.
Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
6 - 10 yrs
Best in industry
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
skill iconAmazon Web Services (AWS)
+2 more

We're looking for a Backend Lead Engineer to join our Engineering Team. The Engineering Team forms the backbone of our core business. We build and iterate over our core platform that handles orders, payments, delivery promises, order tracking, logistics integrations to name a few. Our products are actively used by Fynd users, Operations, Delights, and Finance teams. Our team consists of generalist engineers who work on building REST APIs, Internal tools, and Infrastructure for all these users.


What will you do at Fynd?

  • Determining project requirements and developing work schedules for the team.
  • Managing and mentoring a team of 2-5 engineers, Delegating tasks, and achieving daily, weekly, and monthly goals.
  • Build scalable and loosely coupled services to extend our platform
  • Build bulletproof API integrations with third-party APIs for various use cases with the team.
  • Evolve our Infrastructure and add a few more nines to our overall availability
  • Have full autonomy and own your code, and decide on the technologies and tools to deliver as well operate large-scale applications on AWS
  • Give back to the open-source community through contributions on code and blog posts
  • This is a startup so everything can change as we experiment with more product improvements
  • Write technical documentation


Some Specific Requirements

  • Atleast 2+ years of Tech Lead Experience, 5+ years of Development Experience
  • You have prior experience developing and working on consumer-facing web/app products
  • Good understanding of Data Structures, Algorithms, and Operating Systems
  • Hands-on experience in JavaScript / Python / Node.Js. Exceptions can be made if you’re really good at any other language with experience in building web-app based tech products
  • Good knowledge of async programming using Callbacks, Promises, and Async/Await
  • Experience in at least one of the following frameworks - Flask, Sanic, Fastapi would be plus
  • Experience in at least one of the following frameworks - Express.js, Koa.js, Socket.io
  • Hands-on experience with Frontend codebases using HTML, CSS, and AJAX. Plus knowledge of Frontend Frameworks and Experience in at least one of the following frameworks - React.Js, Angular, Vue.js.
  • Deep knowledge of MongoDB, Redis, or MySQL
  • Basic knowledge of event-based systems using Kafka or RabbitMQ
  • You should have experience with deploying and scaling Microservices.
  • You've worked with AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
  • Deep Knowledge of Cloud-Native Application Architecture: Docker, Kubernetes, Microservices
Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
8 - 15 yrs
Best in industry
skill iconReact.js

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.


We're looking for a Full Stack Engineering Manager to join our Engineering Team. The Engineering Team forms the backbone of our core business. We build and iterate over our core platform that handles orders, payments, delivery promises, order tracking, logistics integrations to name a few. Our products are actively used by Fynd users, Operations, Delights, and Finance teams. Our team consists of generalist engineers who work on building REST APIs, Internal tools, and Infrastructure for all these users.


What will you do at Fynd?

  • Determining project requirements and developing work schedules for the team.
  • Managing and mentoring a team of 2-10 engineers, Delegating tasks, and achieving daily, weekly, and monthly goals.
  • Build scalable and loosely coupled services to extend our platform
  • Build bulletproof API integrations with third-party APIs for various use cases with the team.
  • Evolve our Infrastructure and add a few more nines to our overall availability
  • Have full autonomy and own your code, and decide on the technologies and tools to deliver as well operate large-scale applications on AWS
  • Give back to the open-source community through contributions on code and blog posts
  • This is a startup so everything can change as we experiment with more product improvements
  • Write technical documentation


Some Specific Requirements

  • Atleast 2+ years of Tech Lead Experience, 5+ years of Development Experience
  • You have prior experience developing and working on consumer-facing web/app products
  • Good understanding of Data Structures, Algorithms, and Operating Systems
  • Hands-on experience in JavaScript / Python / Node.Js. Exceptions can be made if you’re really good at any other language with experience in building web-app based tech products
  • Good knowledge of async programming using Callbacks, Promises, and Async/Await
  • Experience in at least one of the following frameworks - Flask, Sanic, Fastapi would be plus
  • Experience in at least one of the following frameworks - Express.js, Koa.js, Socket.io
  • Hands-on experience with Frontend codebases using HTML, CSS, and AJAX. Plus knowledge of Frontend Frameworks and Experience in at least one of the following frameworks - React.Js, Angular, Vue.js.
  • Deep knowledge of MongoDB, Redis, or MySQL
  • Basic knowledge of event-based systems using Kafka or RabbitMQ
  • You should have experience with deploying and scaling Microservices.
  • You've worked with AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
  • Deep Knowledge of Cloud-Native Application Architecture: Docker, Kubernetes, Microservices


What do we offer?


Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.


Flex University: We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.


Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.


Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 


We work 5 days from the office and we make sure people have everything they need:-

Free meals

Snacks, goodies & a lot of fun culture


Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
2 - 8 yrs
Best in industry
Sales
Logistics
Supply Chain Management (SCM)
Warehouse Management System (WMS)
Logistics management

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.


We are seeking a highly skilled and results-driven Sales Expert to lead the sales efforts for India, focusing on our suite of B2B supply chain SaaS solutions, including Warehouse Management System (WMS), Transportation Management System (TMS), and allied products. The primary focus of this role will be on non-retail sectors such as manufacturing, automotive, FMCG, pharmaceuticals, industrial goods, and 3PL. The ideal candidate will possess in-depth knowledge of supply chain operations and a proven ability to drive sales in enterprise and industrial domains. This role demands a strategic thinker and a strong leader with experience navigating complex sales cycles in diverse industries.


What will you do at Fynd?


Sales Strategy & Execution for Non-Retail Sectors

  • Develop and implement a tailored sales strategy targeting non-retail sectors, aligned with business objectives and revenue goals.
  • Identify key industries such as manufacturing, automotive, pharmaceuticals, industrial goods, and 3PL, ensuring product-market fit for each segment.
  • Establish a clear roadmap to penetrate priority verticals and secure long-term business growth.

Revenue & Business Growth

  • Own the P&L responsibility for WMS, TMS, and allied supply chain SaaS solutions in the non-retail sectors.
  • Achieve and exceed sales targets by acquiring high-value enterprise clients.
  • Build a strong pipeline of prospects in key industrial hubs across India.

Industry-Specific Solution Selling

  • Understand and address the unique challenges and requirements of each target sector.
  • Work closely with the product team to customize solutions, ensuring relevance and value for specific industries.
  • Present compelling value propositions, leveraging case studies, ROI analysis, and technical expertise.

Team Leadership & Development

  • Build, train, and lead a specialized sales team focused on non-retail sectors.
  • Define clear objectives, KPIs, and performance metrics to drive results.
  • Provide mentorship and conduct regular knowledge-sharing sessions to enhance the team’s domain expertise.

Client Relationship Management

  • Build and maintain relationships with key stakeholders such as supply chain heads, logistics managers, and IT leaders in target industries.
  • Lead strategic sales negotiations, proposal presentations, and deal closures for large-scale enterprise accounts.
  • Ensure high customer satisfaction to secure renewals, upselling, and referrals.

Partnerships & Ecosystem Development

  • Identify and develop partnerships with implementation firms, resellers, and system integrators specializing in non-retail sectors.
  • Collaborate with industry forums, associations, and events to establish the company as a thought leader in supply chain digitization.

Market Intelligence & Reporting

  • Monitor market trends, competitor strategies, and technological advancements relevant to non-retail sectors.
  • Deliver regular performance updates, insights, and forecasts to senior management.


Some Specific requirements

  • Bachelor’s degree in Business, Engineering, or a related field; MBA is highly desirable.
  • 2-10 years of experience in enterprise SaaS sales, with a proven track record in non-retail sectors such as manufacturing, automotive, industrial goods, or pharmaceuticals.
  • Strong understanding of supply chain processes, including warehouse management, transportation, and logistics challenges specific to industrial domains.
  • Demonstrated ability to lead high-value, complex sales cycles in enterprise environments.
  • Experience building and leading specialized sales teams.
  • Familiarity with SaaS sales models, subscription pricing, and consultative selling approaches.


Key Skills:

  • Sector-specific sales strategy and execution
  • Enterprise account management and C-level engagement
  • Team leadership and mentorship
  • Market and competitive analysis in non-retail industries
  • Customisation of supply chain solutions for industry-specific needs


What do we offer?


Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.


Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.


Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.


Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 


We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
0 - 5 yrs
Best in industry
ROS
ROS2
NAV
NAV2
SLAM
+4 more

We are seeking a highly skilled and innovative Robotics Engineer - ROS2/SLAM/Navigations to join our robotics team.


Key Responsibilities:

  • Design and Development: Develop robust and scalable robotic applications using ROS2. Implement software for various robotic systems, ensuring high performance and reliability.
  • Hand-on with developing ROS2 nodes, Services/Clients, Publishers/Subscriber.
  • Lead and develop path/motion planning algorithms that include route planning, trajectory optimization, decision making, and open space planning. Good understandings of Robot
  • dynamics, kinematics and modelling.
  • System Integration: Integrate sensors, actuators, and other hardware components with
  • robotic systems. Ensure seamless communication between hardware and software layers. Experienced on integration with perception sensors such as IMU, GPS, Stereo Cameras, Lidar, Radar, and various other sensors.
  • URDF Modelling: Create and maintain accurate URDF models for robotic systems. Ensure models accurately represent the physical configuration and kinematics of the robots.
  • Algorithm Implementation: Implement and optimize algorithms for perception, localization, mapping, navigation, and control.
  • Simulation and Testing: Utilize simulation tools to test and validate robotic systems in virtual environments like Gazebo, Rviz2 and Unity. Perform rigorous testing in real-world scenarios to ensure system robustness.
  • Documentation: Create and maintain comprehensive documentation for system architecture, design decisions, algorithms, and user guides.
  • Research and Development: Stay updated with the latest advancements in robotics and ROS2, and URDF. Contribute to the continuous improvement of development processes and tools.
  • Must have worked with SLAM and NAV 2, understanding of odometry, EKF, transforms, controller, planners. 
Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
1 - 3 yrs
Best in industry
ETL
Linux/Unix
SQL
NOSQL Databases
RESTful APIs
+3 more

What will you do at Fynd?

  • Be a subject matter expert of product
  • Documenting troubleshooting and problem resolution steps.
  • Monitor alerting channels, analyze problems, diagnose and do occasional code fixes with low to medium complexity.
  • Taking ownership of technical issues and working closely with developers to resolve more complicated problems.
  • Work closely with product and developers to enhance the quality of existing products.
  • Advocate internally for customer needs – be the technical voice of the customer
  • Resolving escalated customer complaints without the need for team lead intervention.
  • Address urgent issues quickly, work within and measure against customer SLAs.
  • Train and coach customers to a successful onboarding process and ongoing usage.
  • Automate scripts / tasks for reporting and maintenance; and build anomaly detectors and alerting wherever applicable.
  • Develop smaller complexity features/enhancements in existing products.
  • Perform in-depth research and identify sources of production issues surrounding the application.
  • Work closely with business in managing day to day issues, and resolve user queries.
  • Perform daily health checks of the application, job schedules and infrastructure supporting the application.
  • Develop and facilitate monitoring systems to identify issues before they happen.
  • Work backward with the Product team to improve the product as per the feedback/issues of the product


Some more requirements

  • 6-8 months of experience as Product Support Engineer
  • Experience in providing support for ETL or data warehousing is preferred.
  • Good Understanding on Unix and Databases concepts
  • Experience working with SQL and No-SQL databases and writing simple queries to get data for debugging issues.
  • Being able to creatively come up with solutions for various problems and implement them.
  • Experience working with REST APIs and debugging requests and responses using tools like Postman
  • Quick troubleshooting and diagnosing skills.
  • Knowledge of customer success processes.
  • Experience in document creation.
  • High availability for fast response to customers.
  • Language knowledge required in one of NodeJs, Python, Java.
  • Background in AWS, Docker, Kubernetes, Networking - an advantage.
  • Experience in SAAS B2B software companies - an advantage.
  • Ability to join the dots around multiple events occurring concurrently and spot patterns.


Read more
Fynd
at Fynd
3 recruiters
Akshata Kadam
Posted by Akshata Kadam
Mumbai
3 - 6 yrs
Best in industry
Software Testing (QA)

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.


What will you do at Fynd?

  • Play an active role in SDET during all phases of our product development from requirements elaboration, design/development, test and deployment
  • Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, API’s and database changes
  • Execution of the test phase consistent with the overall project schedules
  • Direct interaction/facilitation of bug resolution with engineering teams
  • Works effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
  • Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
  • Work closely with SDEs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
  • Should be able to debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
  • Should be able to develop test plans, test cases, test design documents with good coverage and optimised testing approach
  • Should be able to identify the test cases qualifying for test automation
  • Creating and maintaining all QA related documentation throughout the process
  • Use of tracking tools to log, manage, resolve and report on


Some specific Requirements

  • Proficiency in Python
  • Good understanding of REST APIs and a solid experience in testing APIs. Should have built APIs at some point and practical knowledge on working with them
  • Must have experience in API testing tools like Postman and in setting up the prerequisites and post-execution validations using these tools
  • Ability to develop applications for test automation
  • Should have worked in a distributed micro-service environment
  • Hands-on experience with Python packages for testing (preferably pytest). Should be able to create fixtures, mock objects and datasets that can be used by tests across different micro-services
  • Proficiency in git
  • Strong in writing SQL queries
  • Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
  • Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
  • At least 2 - 4 years of professional experience in quality assurance or/and software application development
  • Proven track record of ability to handle time-critical projects


Good to have

  • Good understanding of CI/CD
  • Knowledge of queues, especially Kafka
  • Ability to independently manage test environment deployments and handle issues around it
  • Performed load testing of API endpoints
  • Should have built an API test automation framework from scratch and maintained it
  • Knowledge of cloud platforms like AWS, Azure
  • Knowledge of different browsers and cross-platform operating systems
  • Knowledge of JavaScript
  • 2+ years experience in test automation using tools like TestNG, Selenium Webdriver (Grid, parallel, SauceLabs), Mocha_Chai front-end and backend test automation
  • Bachelor's degree in Computer Science / IT / Computer Applications


What do we offer?


Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.


Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.


Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.


Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 


We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo

Similar companies

Spritle Software cover picture
Spritle Software's logo

Spritle Software

https://www.spritle.com
Founded
2009
Type
Services
Size
100-1000
Stage
Bootstrapped

About the company

Spritle Software is a software development company based in Chennai, India. We offer custom software development, mobile application development, web application development, cloud services, and software testing services to clients around the world. The company was founded in 2009 and has since grown to a team of over 150 employees. Spritle Software has worked with a diverse range of clients, including startups, SMEs, and Fortune 500 companies. Our mission is to help clients build innovative software solutions that meet their business needs and exceed their expectations.

Jobs

2

Inferigence Quotient cover picture
Inferigence Quotient's logo

Inferigence Quotient

http://www.inferq.com
Founded
2017
Type
Products & Services
Size
20-100
Stage
Bootstrapped

About the company

Deep Tech Startup Focusing on Autonomy and Intelligence for Unmanned Systems. Guidance and Navigation, AI-ML, Computer Vision, Information Fusion, LLMs, Generative AI, Remote Sensing

Jobs

5

Famepilot Internet Private Limited cover picture
Famepilot Internet Private Limited's logo

Famepilot Internet Private Limited

http://www.famepilot.com
Founded
2018
Type
Product
Size
0-20
Stage
Bootstrapped

About the company

Famepilot is an AI/ML-powered cloud Platform for businesses and brands to monitor and manage their customers feedback across all online (Search, Listing, Social, Review sites, and Online surveys) and offline (on-premise survey, kiosk, on tablets and paper forms) channels. Businesses of any size, from 1 location to 10,000+ locations can utilize the platform to uplift their customer experience, engagement, and reputation. We gather real-time ratings & reviews and convert them into actionable insights for businesses using AI-based recommendation engine. We believe listening to customers is the most fundamental activity to succeed in any business. Famepilot closes the sales cycle loop by asking the customer feedback post-transaction, and helping businesses responding on-time. Famepilot converts reviews into revenue. Famepilot is a strategic and thoughtful start-up in Online Reputation Space with decades of combined industry experience.

Jobs

1

SourcingXPress cover picture
SourcingXPress's logo

SourcingXPress

https://shivakumar400.github.io/Sourcing-X-Press/#
Founded
2023
Type
Products & Services
Size
0-10
Stage
Bootstrapped

About the company

Sourcing X-Press is on a mission to help individuals upskill and explore sourcing and recruitment as a career path. Our platform is focused on empowering everyone, regardless of their background, to earn a living and achieve their full potential.


Don't just take our word for it - check out our LinkedIn service page to see what our satisfied customers have to say about their experiences with us. As a result, corporations are turning to us for their sourcing and recruitment training needs, knowing they can trust us to deliver results.


But that's not all we do. We know that every company has its unique hiring challenges, especially start-ups, which is why we offer personalized hiring solutions. We don't believe in one-size-fits-all solutions – instead, we work closely with our clients to understand their specific needs and deliver custom solutions that meet those needs. We take full ownership of our work and deliver on time, which has earned us the trust of our clients. Our distinctive approach to sourcing candidates and handling the recruitment process has made us stand out from our competitors.


AGAIN, we're not just a recruitment company – we're an open-source community of sourcers and recruiters who share knowledge and support each other. We're passionate about start-up hiring and helping build strong and competent teams from the ground up.


So come join us at Sourcing X-Press if you're seeking to upskill, explore sourcing and recruitment as a career, or need customized hiring solutions for your start-up. We'll support you in realizing your potential and achieving your objectives.



If you are an individual and looking to upskill your sourcing skills then please join the team of like minded sourcers who are always up and will to go beyond help each other here on WhatsApp Group : https://chat.whatsapp.com/GIhwGr8LruFJptYXjwblwp


You can write us at gs@sourcingxpress.com and we will respond within 24 Hours


Jobs

1

Sun King cover picture
Sun King's logo

Sun King

http://www.sunking.com
Founded
2009
Type
Product
Size
1000-5000
Stage
Profitable

About the company

Sun King is a leading global provider of off-grid solar energy solutions, designed to serve the 1.8 billion people who lack reliable or affordable access to traditional electrical grids. With a mission to power brighter lives, the company focuses on underserved markets across Africa and Asia. Sun King's product range includes solar lanterns, solar home systems, and solar inverters, tailored to meet a variety of energy needs—from portable lighting to powering entire homes.


The company's innovative solutions, such as the recently launched PowerHub 3300 and expandable solar home systems, reflect their commitment to evolving customer demands. With operations in over 40 countries and millions of products sold, Sun King makes solar energy accessible through pay-as-you-go financing options. The company’s network of field agents plays a key role in selling, installing, and servicing products, driving local economic development. Rooted in sustainability, Sun King also implements a Sustainable Financing Framework and ensures customer satisfaction through extensive service centers and after-sales support.

Jobs

1

OnActive cover picture
OnActive's logo

OnActive

http://www.onactive.in
Founded
2019
Type
Product
Size
10-50
Stage
Bootstrapped

About the company

OnActive is a leading Business Process Management (BPM) company. OnActive combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally-led transformational solutions with over numerous clients across various industries. We deliver an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. OnActive Consulting is a professional business consulting firm based in Jaipur, Rajasthan. We provide a wide spectrum of Management Consulting services in all leading industries in the market. Sectors where OnActive Serves: - 1. Information Technology 2. Telecom · 3. Healthcare · 4. Construction and Real Estate 5. Software 6. Administrative BUSINESS CONSULTING ACTIVITIES • Create in-depth reports and presentations on your business's processes. • Provide forecasts and expectations • Suggest solutions to business problems • Host workshops and staff presentations within your company • Study new and potential trends within an industry • Discover new opportunities and markets for your businesses to expand in • Find new financial avenues to keep your company solvent OUR TEAM OnActive's founders possess a unique combination of creativity, innovation, and leadership skills, all of which contribute to OnActive's reputation. The founding members have taken an active leadership role in the company, seeking clients, vetting consultants, and developing partnership opportunities. We have a team of experienced staff members since its establishment in 2019, OnActive has a substantial growth. OnActive's current team includes exceptional individuals with experience in business analysis, project management, Recruitment, Quality, and training staff, among many other skills. Our staff members also have extensive certifications and qualifications that set us apart from the competition.

Jobs

48

Pibit.ai cover picture
Pibit.ai's logo

Pibit.ai

https://www.pibit.ai/
Founded
2020
Type
Product
Size
20-100
Stage
Raised funding

About the company

Pibit transform loss run files into comprehensive reports with actionable insights, helping carriers and MGAs enhance underwriting efficiency and make better, more accurate decisions.

Jobs

1

Founded
Type
Size
Stage

About the company

Jobs

2

Tech4Biz Solutions Pvt Ltd cover picture
Tech4Biz Solutions Pvt Ltd's logo

Tech4Biz Solutions Pvt Ltd

https://tech4bizsolutions.com
Founded
2016
Type
Products & Services
Size
20-100
Stage
Bootstrapped

About the company

Jobs

1

RSquareSoft Technolgoies cover picture
RSquareSoft Technolgoies's logo

RSquareSoft Technolgoies

https://rsquaresoft.com
Founded
2024
Type
Products & Services
Size
20-100
Stage
Profitable

About the company

Jobs

0

Want to work at Fynd?
Fynd's logo
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs