Fynd

In this role you would be responsible for day to day maintenance of engineering systems. You would also often act as the first line of support for internal applications while fixing bugs, developing and deploying small components of code.

High Impact production issues often require coordination between multiple Engineering, Infrastructure and Product groups, so you get to experience a breadth of impact with various groups.

What will you do at Fynd?

• Supporting the adoption team during setup, maintenance, and troubleshooting processes.
• Analyzing existing systems operations and developing preventative maintenance strategies. 
• Identifying potential problems and notifying the relevant stakeholders in a timely manner.
• Excellent communication skills, both verbal and written, with the ability to convey technical concepts in a clear and understandable manner.
• Problem-solving abilities, customer-focused approach to handling inquiries and resolving issues.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced customer support environment.
• Attention to detail and accuracy in documenting user interactions and resolutions.
• Ability to work independently as well as collaboratively in a team-oriented setting.
• Work closely with business in managing day to day issues, and resolve user queries.
• Knowledge of Ticketing Systems: Freshdesk, Hubspot, Zoho Desk, Jira Service Management.
• High availability for fast response to customers.
• Ability to join the dots around multiple events occurring concurrently and spot patterns.
• Technology experience of retail industry products or custom solutions (retail fashion & lifestyle, both physical and digital commerce channels)
• Experience in SAAS B2B software companies - an advantage.

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.

What will you do at Fynd?

• Play an active role in SDET during all phases of our product development from requirements elaboration, design/development, test and deployment
• Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, API’s and database changes
• Execution of the test phase consistent with the overall project schedules
• Direct interaction/facilitation of bug resolution with engineering teams
• Works effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
• Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
• Work closely with SDEs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
• Should be able to debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
• Should be able to develop test plans, test cases, test design documents with good coverage and optimised testing approach
• Should be able to identify the test cases qualifying for test automation
• Creating and maintaining all QA related documentation throughout the process
• Use of tracking tools to log, manage, resolve and report on

Some specific Requirements

• Proficiency in Python
• Good understanding of REST APIs and a solid experience in testing APIs. Should have built APIs at some point and practical knowledge on working with them
• Must have experience in API testing tools like Postman and in setting up the prerequisites and post-execution validations using these tools
• Ability to develop applications for test automation
• Should have worked in a distributed micro-service environment
• Hands-on experience with Python packages for testing (preferably pytest). Should be able to create fixtures, mock objects and datasets that can be used by tests across different micro-services
• Proficiency in git
• Strong in writing SQL queries
• Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
• Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
• At least 2 - 4 years of professional experience in quality assurance or/and software application development
• Proven track record of ability to handle time-critical projects

Good to have

• Good understanding of CI/CD
• Knowledge of queues, especially Kafka
• Ability to independently manage test environment deployments and handle issues around it
• Performed load testing of API endpoints
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Knowledge of different browsers and cross-platform operating systems
• Knowledge of JavaScript
• 2+ years experience in test automation using tools like TestNG, Selenium Webdriver (Grid, parallel, SauceLabs), Mocha_Chai front-end and backend test automation
• Bachelor's degree in Computer Science / IT / Computer Applications

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

We’re looking for a Technical Officer - Marketplaces with a proven track record of scaling businesses, a deep understanding of marketplace operations, and the ability to drive strategic growth for our clients.

What will you do at Fynd?

• Lead and manage a team responsible for onboarding and scaling brands across leading marketplaces (e.g., Amazon, Flipkart, Myntra).
• Leverage expertise in OMS/WMS to optimize marketplace operations and ensure seamless integration with brand systems.
• Drive sales growth by identifying opportunities, developing strategies, and ensuring execution excellence.
• Monitor marketplace performance metrics, analyze trends, and provide actionable insights to brands.
• Collaborate with cross-functional teams to improve processes, resolve issues, and enhance client satisfaction.
• Stay updated on marketplace policies, trends, and competition to advise clients effectively.

Some specific requirements:

• 4+ years of experience in e-commerce, specifically in marketplaces, OMS/WMS, or related fields.
• Proven experience in scaling businesses and achieving growth targets.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent communication and leadership skills to manage teams and liaise with stakeholders.
• In-depth knowledge of Indian marketplaces and their operational intricacies.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

About the Role

We are seeking a highly motivated, detail-oriented, and proactive individual to join our fast-paced leadership team as a CBO’s Office Associate. In this role, you will work closely with the Chief Business Officer, supporting day-to-day activities, assisting in strategy development, and ensuring smooth operations. You will also collaborate with cross-functional teams to contribute to business growth, operational efficiency, and strategic initiatives.

What will you do at Fynd?

• Support the CBO in managing daily priorities, schedules, and operational tasks effectively.
• Assist in the testing and evaluation of emerging business strategies and tools, ensuring alignment with market trends and best practices.
• Participate in research, development, and execution of strategic business scenarios to simulate real-world outcomes.
• Provide concise, actionable insights and feedback on business strategies, operational efficiencies, and potential areas for improvement.
• Collaborate closely with internal teams to identify challenges, implement solutions, and drive decision-making processes.
• Assist in preparing high-quality presentations, reports, and documentation for reviews and strategic discussions.
• Actively contribute to quality assurance for business processes, ensuring smooth workflows and adherence to deadlines.
• Maintain and update key documentation, including strategy roadmaps, progress trackers, and meeting notes.

Some Specific requirements

• Excellent written and verbal communication skills with the ability to articulate findings, updates, and recommendations effectively.
• Ability to work independently and collaboratively in a dynamic, high-performance environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• A problem-solving mindset with a creative and diverse approach to tackling challenges.
• Strong organizational skills with a commitment to high-quality work and the ability to prioritize tasks efficiently.
• A proactive attitude and the ability to manage tight deadlines and occasional extended hours when required.

Why Join Us?

• Work directly with the CBO and gain hands-on experience in strategic business operations and decision-making.
• Opportunity to influence key business strategies and contribute to innovation within a fast-paced, growing organization.
• Exposure to cutting-edge tools, processes, and business practices, fostering professional and personal growth.
• A dynamic work environment that values ideas, learning, and impact-driven performance.

Please Note:

• This is a full-time, on-site position (no WFH).
• A flexible work schedule is expected, including occasional extended hours based on business requirements.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University

We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

We are seeking a talented Social Media Associate with a knack for video editing to manage and enhance our social media presence across various platforms. The ideal candidate will be responsible for creating, curating, and editing engaging content to promote our podcast episodes, increase our follower base, and foster audience interaction. If you are a creative thinker with a passion for social media and video production, we would love to hear from you!

What will you do at Fynd?

• Develop and execute creative social media campaigns to promote podcast episodes and related content.
• Edit podcast episodes into short, engaging video clips for social media, ensuring high-quality production standards.
• Manage and update social media accounts (Instagram, Twitter, Facebook, LinkedIn, YouTube) with regular posts, stories, and interactive content.
• Engage with followers, respond to comments and messages, and build a strong online community around our podcast.
• Monitor social media performance metrics, analyze data, and provide regular reports on the effectiveness of social media campaigns.
• Work closely with the podcast production team, graphic designers, and other stakeholders to ensure cohesive and consistent branding across all platforms.
• Stay up-to-date with the latest social media trends, tools, and best practices to keep our content fresh and relevant.

Some specific requirements:

• 1-5 years of experience in social media management and video editing, preferably in a podcast or media environment.
• Proficiency in video editing software (Adobe Premiere Pro, Final Cut Pro, or similar) and graphic design tools (Adobe Photoshop, Canva).
• Strong understanding of various social media platforms and their respective audiences.
• Ability to generate innovative ideas for content and campaigns that resonate with our target audience.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Enthusiasm for podcasts and an understanding of the podcasting industry is a plus.

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

What will you do at Fynd?

• Research organizations to identify new leads and potential new markets
• Researching the needs of other companies and learning who makes decisions about purchasing
• Contacting potential clients via email or phone to establish rapport and set up meetings
• Planning and overseeing new marketing initiatives
• Attending conferences, meetings, and industry events
• Making reports and providing feedback to upper management about what is and is not working on a timely basis. Coordinating & working in sync with the sales team members
• Strong communication and interpersonal skills
• Solid organizational skills, including multitasking and time-management
• Driving sales across locations and optimization of leads to bookings funnel
• Ensuring process and policy adherence across the Inside Sales function, with a focus on delivering the best-in-class customer communication and meeting sales targets
• Improving customer communication and sales pitch
• Constant performance monitoring and project revisions basis outputs
• Liaise with retail teams and take ownership of meeting sales targets
• Attention to detail
• Ability to handle pressure and meet deadlines
• Strong client-facing and teamwork skills

Some specific Requirements

• Good network across the retail ecosystem including brands, retailers, e-commerce companies, technology and consulting service providers etc.
• Knowledge of Ecommerce
• Handle projects with problem solving & product mindset- Retail market study or Brand interaction to get inputs on new technologies or Brand updates
• Excellent communication, interpersonal and relationship-building skills- Updated on Indian Retail trends - Good negotiation skills
• Excellent time and task management skills- Understanding brands in depth business requirements
• Works approach should be always customer centric- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
• Take ownership & responsibility in every task
• Excellent presentation skills, preparing effect ppt
• Knowledge of Retail Supply chain
• Assisting Sr. team members to achieve team targets
• Accountable for brand’s business at Fynd
• Business Margin calculations

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.

We're looking for a Growth Associate to drive our product's growth strategy and execution, enhancing user acquisition, activation, and

retention.

About Boltic:

Boltic is revolutionizing how businesses manage and orchestrate data flows with cutting-edge solutions. As a fast-growing, enterprise-grade data platform, Boltic empowers organizations to scale and streamline data operations effectively.

What will you do at Fynd?

• Develop and execute digital growth strategies for Boltic
• Develop, collaborate, and execute with SEO, SEM, and paid media teams to deliver high-quality user acquisition, activation, retention, and monetization to meet business goals.
• Work with broader growth team to design, execute, and optimize campaigns to ensure positive ROI
• Track and attribute growth channels with the outcomes by building dashboards and reports of across-the-funnel activities.
• Build a deep understanding of data interpretation and visualization to take day-to-day growth decisions.
• Stay on top of changing trends (including new AI tools) and strategic priorities through in-depth data analysis to predict user behavior.
• Work closely with the product and tech teams to implement strategies and actions to improve funnel performance.
• Pick, evaluate, and use the right tools and platforms to work with and optimize product growth efforts

Some specific requirements

• 2–6 of demonstrated success in growth marketing, including performance marketing and/or content marketing and/or organic growth (SEO) with a strong focus on B2B SaaS or enterprise solutions.
• Must have a background in mature consumer internet startups; workflow automation or data ops background preferred.
• A fast learner with a strong inclination towards exploring new tools and AI trends is a must.
• Proficiency in Excel, Automation, Workflows, and MarTech tools is a strong plus.
• Proficiency in SQL and Google BQ is great to have but not a must. Can learn on the job if required.
• Excellent communication skills with strong attention to detail are expected.
• Collaborative leadership with a result-oriented hands-on attitude.
• Graduate or postgraduate degree in marketing, business, or related fields.

Why Join Boltic?

• Be part of a high-growth, innovative team at the forefront of data orchestration.
• Work in a collaborative and dynamic environment solving meaningful challenges.
• Grow your career alongside a cutting-edge enterprise-grade platform.

What will you do at Fynd?

• Maintain a healthy bottom line and the top line on Fynd Store, strategize and plan the sales in order to ensure the brand grows on Fynd Store.
• Expand the relationships with existing Brands by continuously proposing solutions that meet their objectives.
• Achieve / exceed target KPIs including : Sales%, Orders %, monthly Application usage, and Non Performing Brands/Stores
• Prospect and acquire brands for the platform by closing deals with the best brands across the country
• Understanding the brand proposition, negotiating with brands on commercial agreements, and setting proper expectations
• Overseeing the onboarding process for new brands on to the platform and working with various stakeholders inside and outside for quick turnaround
• Building strong communication channels at all levels of the brand organization to strengthen relationships, successfully execute initiatives, and drive growth
• Being hands-on with data, create dashboards and reports to share with brands you manage on the platform.
• Working with the brand’s internal marketing team to strategize and execute new and relevant marketing campaigns and promotion plans to drive brand visibility, traffic, and transactions.
• Identifying opportunities to deepen the relationship with the brand organization; expanding the product and brand portfolio
• Maintaining a broad understanding of the brand’s P&L, revenue targets, and gross margins and using it for better decision-making
• Staying updated on retail and digital trends.
• End-to-end ownership of the brand’s business growth.

Some specific Requirements

• 3 -6 years of relevant experience in category management, retail management, or the e-commerce industry.
• Self-driven individual who takes initiative and complete ownership of their work
• A decent understanding and/or a strong interest in the Retail/e-Commerce sector, brand awareness, and retail trends.
• Work experience around Front end retail will be an added advantage
• Excellent communication, interpersonal and relationship-building skills
• Basic digital marketing understanding.
• A customer-centric, creative, and analytical problem-solving mindset
• Advanced data handling/Excel skills and a keen eye for detail
• Open to short/long term travel at short notice or relocation
• Assisting senior team members in identifying opportunities to capture new brands and working with the team to craft a compelling pitch to get the brands on board
• Taking full accountability for the brand’s P&L and ensuring great performance and growth.

Fynd is India’s largest omnichannel platform and multi-platform tech company with expertise in retail tech and products in AI, ML, big data ops, gaming+crypto, image editing and learning space. Founded in 2012 by 3 IIT Bombay alumni: Farooq Adam, Harsh Shah and Sreeraman MG. We are headquartered in Mumbai and have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes.

We want new ambitious research members to join our Machine Learning Research group. We are looking for people with a proven track record in computer vision research. In this role, we create new models, algorithms and approaches to solve challenging machine learning problems. Some of our problems areas include Image Restoration, Image Enhancement, Generative Models and 3D computer vision. You will work on various state-of-art new techniques to improve and optimize neural networks and also use computer vision approaches to solve various problems. You will be required to have in-depth knowledge of image processing and convolutional neural networks. You will tackle our challenging problems also have the freedom to try out your ideas and pursue research topics of your interest.

What you will do:

• Engage in advanced research to push the boundaries of computer vision technology. Leverage core image processing and computer vision fundamentals along with focus on transformer based models, generative adversarial networks (GANs), diffusion models, and other advanced deep learning methods.
• Develop and enhance models for practical applications, including image processing, object detection, image segmentation, and scene understanding, leveraging recent innovations in the field.
• Apply contemporary methodologies to address complex, real-world challenges and create innovative, deployable solutions that enhance our products and services.
• Collaborate with cross-functional teams to integrate new computer vision technologies and solutions into our product suite.
• Remain current with the latest developments in computer vision and deep learning, including emerging techniques and best practices.
• Document and communicate research findings through publications in top-tier conferences and journals, and contribute to the academic community.

Skills needed:

• A BS, MS, PhD, or equivalent experience in Computer Science, Engineering, Applied Mathematics, or a related quantitative field.
• Extensive research experience in computer vision, with a focus on deep learning techniques such as transformers, GANs, diffusion, and other emerging models.
• Proficiency in Python, with experience in deep learning frameworks like TensorFlow and PyTorch
• Deep understanding of mathematical principles relevant to computer vision, including linear algebra, optimization, and statistics.
• Proven ability to bridge the gap between theoretical research and practical application, effectively translating innovative ideas into deployable solutions.
• Strong problem-solving skills and an innovative mindset to address complex challenges and apply contemporary research effectively.

What do we offer?

Growth

Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.

Flex University: We help you upskill by organising in-house courses on important subjects

Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.

Culture

Community and Team building activities

Host weekly, quarterly and annual events/parties.

Wellness

Mediclaim policy for you + parents + spouse + kids

Experienced therapist for better mental health, improve productivity & work-life balance 

We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

• Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
• Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
• Creating and maintaining all QA related documentation throughout the process
• Execution of the test phase consistent with the overall project schedules
• Direct interaction/facilitation of bug resolution with engineering teams
• Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
• Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
• Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
• Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
• Develop test plans, test cases, test design documents with good coverage and optimised testing approach
• Should be able to identify the test cases qualifying for test automation
• Use of tracking tools to log, manage, resolve and report on bugs

Candidate requirements

Must have

• At least 2-4 years of experience in manual and automated quality assurance
• Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
• Good understanding of REST APIs and a solid experience in testing them
• Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
• Knowledge of different browsers and cross-platform operating systems
• Keen eye for design and functional UX
• Strong in writing SQL queries
• Proficiency in git
• Ability to develop or maintain applications for test automation
• Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
• Proven track record of ability to handle time-critical projects

Good to have

• Experience in working in a distributed micro-service environment
• Proficiency in Python, JavaScript or any other programming language
• Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
• Built APIs at some point and practical knowledge on working with them
• Good understanding of CI/CD
• Ability to independently manage test environment deployments and handle issues around it
• Performed load testing of API endpoints
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Bachelor's degree in Computer Science / IT / Computer Applications