Sr. Sales Executive

The Visual Architect is a visionary leader responsible for defining, evolving, and championing the overarching visual strategy and design language across all learning solutions. This role requires a profound understanding of learning objectives, business goals, and user experience, translating complex concepts into innovative, engaging, and scalable visual solutions and learning artefacts. The Visual Architect drives design excellence, leveraging storytelling and visual communication to ensure brand consistency and visual impact at the highest level within the learning ecosystem, significantly influencing learning strategies, including the integration of AR/VR, game mechanics, and gamification.

• Champion User-Centric Design: Define and enforce user-centric design principles throughout all stages of the design process, ensuring all visual solutions are optimized for the learner's experience and engagement.
• Incorporate Web Content Accessibility Guidelines (WCAG): Lead the development and implementation of design standards that fully comply with WCAG to ensure all learning artefacts are accessible to a diverse audience.
• Strategic Design Leadership for Learning: Define and articulate the long-term visual design strategy, architecture, and standards for complex learning programs/projects and organizational initiatives, aligning with pedagogical goals, business objectives, and emerging trends in digital learning.
• Conceptual Innovation & Learning Artifacts: Lead the ideation and development of groundbreaking visual concepts, translating abstract learning objectives and content into highly effective, engaging, and memorable visual experiences that manifest as compelling learning artifacts. Generate and evaluate multiple design solutions, pushing creative boundaries for learning content.
• Lead Augmented Reality (AR) and Virtual Reality (VR) and Emerging Technologies Design: Define and champion the strategic use AR/VR, and other immersive technologies to create groundbreaking and effective learning experiences.
• System-Level Design for Digital Learning: Architect comprehensive visual design systems, guidelines, and frameworks (e.g., design systems, brand guidelines, UI/UX patterns) that ensure consistency, scalability, and efficiency across diverse learning platforms and programs/projects.
• Advanced Visual Communication: Demonstrate mastery in all aspects of visual communication, including typography, color theory, imagery, iconography, layout, and composition, to convey complex information clearly, effectively, and aesthetically within learning content.
• Brand & Content Stewardship: Act as the ultimate guardian of brand consistency and visual identity for all learning artefacts, ensuring all design outputs adhere to the highest standards and evolve the brand's visual presence. Expertly manage and integrate content for maximum visual impact in learning artifacts.
• Immersive & Interactive Learning Design: Drive the adoption and integration of cutting-edge 2D/3D and immersive design principles to create highly interactive and engaging user experiences within learning environments, enriching learning artifacts.
• Cross-Functional Collaboration & Mentorship: Collaborate seamlessly with Learning Architects, ISDs, subject matter experts, engineers, product managers, and senior leadership, particularly on learning content development. Provide expert guidance and mentorship to senior multimedia designers and visual teams, fostering a culture of design excellence and innovation in creating learning solutions.
• Performance Management: Proactively manage the performance of visual design initiatives, including setting and monitoring Key Performance Indicators (KPIs), assessing the effectiveness of visual solutions and learning design, and driving continuous improvement based on outcomes.
• Stakeholder & Customer Management: Build and maintain strategic relationships with high-level internal and external stakeholders, providing constructive feedback and influencing design decisions at an executive level, especially concerning learning strategies and solutions.
• Team Management: Provide direct leadership and management to a team of designers, including hiring, performance reviews, professional development, and fostering a collaborative and high-performing team environment.
• Research & Development: Stay abreast of industry trends, emerging technologies, and best practices in visual design, learning experience design, and interactive media, integrating them into the design strategy.
• Master's degree in Graphic Design, Visual Arts, Interaction Design, Learning Technologies, or a closely related field.
• 10+ years of progressive experience in visual design, with a minimum of 5 years in a leadership, architectural, or principal design role specifically within digital products or learning content development.
• Exceptional portfolio demonstrating strategic thinking, conceptual innovation, and mastery of visual design principles across diverse, complex learning programs/projects.
• Proven expertise in defining and leading visual design strategies for enterprise-level initiatives.
• Extensive experience in developing and managing comprehensive design systems, style guides, and component libraries at scale.
• Expert command of industry-standard design software (e.g., Adobe Creative Suite, Figma, Sketch, 3D modeling/animation tools, advanced prototyping tools). AR/VR , AR/VR, game mechanics, and gamification elements into both macro and micro learning strategies
• Strong understanding of front-end technical capabilities and limitations (e.g., HTML, CSS, JavaScript) to ensure feasible and scalable design solutions.
• Demonstrated ability to translate complex information into compelling visual narratives for educational purposes.
• Advanced proficiency in user research methodologies, WCAG, usability testing, and data-driven design decision-making.
• Superior communication, presentation, and interpersonal skills, with a proven ability to influence and articulate design rationale to executive leadership and diverse stakeholders.
• Track record of mentoring and developing design talent.
• Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.

We like to keep our job descriptions super simple, so please spend 3 minutes reading this.

Details about the job. You will ...

• Work very closely with the Head of Engineering and the CEO directly
• Own major parts of our tech stack (Node.js/React.js) and your job will be focused primarily on backend (Node/SQL/MQs etc.), but with some front-end JS work (React) as needed
• Design, code, and deliver top-quality software that performs beautifully at scale
• Take ownership for your job and treat it like it is your baby
• This job is based in Chennai (NOT Remote). But we have a lot of flexibility for when life situations require you to work from home
• We are only a 40 person company (by choice) - so you will get amazing ownership!

A Bit About You.

• Really strong in Javascript especially in Node.js with at least 5 years of experience - if you are genuinely not super strong, please do not apply as you will find our interviews challenging and it might be a waste of your time
• Also has React.js experience so that you can support the front-end work as needed
• A strong Engineer who LIKES building software - not just someone who knows the frameworks and can code
• We don't care about college degrees or if you are self taught - we only care that you're exceptional in your work and can be professional
• Must have strong communication skills
• Must be organized, and deliver their own work within deadlines, professionally
• Strong sense of ownership and take pride in your work.

What Will We Do For You?

• Office next to the beach
• "Sports team with a heart" mentality. Even though we work hard, we take care of our people.
• Free breakfast and snacks every day
• Non-hierarchical work environment
• Macbook Pro, free swag etc. of course!
• Huge potential for career growth - the limiting factor will be just your commitment and ambition.

Roles & Responsibilities :-

1. This is a front-line Sales position in the ESA Cards Sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative. selling of our card’s products via defined channels of acquisition [Retail, Corporate, Venue-sales].
2. Prospecting for new customers through existing leads and cold calling and maximizing lead generation.
3. Timely execution of all sales activities leads, campaigns, referrals & any self-generated leads.
4. Tracking and reporting sales performance including pipeline, acquisition results and market conditions.
5. Set appointments, listen to customer needs, and sell the most appropriate product.
6. Researches and understands prospects before making the call.
7. Ensures all applications are fully and accurately completed, and submitted properly.
8. Be the interface between Annex and the customer to resolve any application processing issues.
9. Drive the on-boarding of new customers and initiate spend enablement activities.
10. Keep up-to-date on products and competition.
11. Attend and participate in regular staff meetings.
12. Engages in regular portfolio planning to determine areas of focus & project accurate full year.

Looking out for Product Marketers -2023 MBA Passouts who can join immediately.

Key Responsibilities:

• Develop and identify new ICPs, IBPs, potential buyer-in-market signals and more for new products and services we or our clients offer to the market
• Responsible for the creation and execution of end-to-end marketing campaigns to position our products as solutions for our customers and partners worldwide.
• Communicate the value of new products and services to the sales and marketing team Speak and present both internally and externally to promote the story of our or our client's offerings
• Develop and implement promotional activities such as promotions and product launches
• Understand the market, target customers, their needs, the competition landscape to identify growth opportunities
• Build highly engaging campaigns across user funnels to increase conversion rates
• Create messaging and hooks for the entire customer journey, top of the funnel, middle of the funnel, bottom of the funnel
• Representing the customer voice in product development, marketing and all related communications.
• Develop comprehensive marketing plans for sales and marketing teams.
• Work closely with the product/service development team to determine the most profitable course for each existing and new product.
• Help the marketing team to generate strong momentum ahead of new product launches.
• Focus on implementing programs that consistently generate new, high-quality leads for our company
• Increase our digital presence with meaningful content, messaging, and tactics

Key Requirement:

• Data-driven with keen creative capabilities
• Ability to decode, grasp, and complex technical domains and convert it into customer problem statements
• Incredible ownership, accountability, follow-up/follow-through skills
• Strong collaboration across teams
• Strong numerical and analytical aptitude.
• Ability to think and react in a high-energy, fast-paced environment.
• Good People Management skills -Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
• Technical aptitude and agility to learn web-based tools
• Very strong written communication and presentation skills
• Project ownership and using customer data to identify and prioritize opportunities
• MBA degree is preferred

Role

The role of the Ui/Ux Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined, and even magical. You’ll take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs for the first-time user to the sophisticated expert. Achieving this goal requires collaboration with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from creating user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.

Responsibilities

• Translate requirements into engaging interactive experiences that create a meaningful product design.
• You will partner with the product in the creation of personas, user journey maps, information architecture models, wireframes, prototypes, visual design, and conducting user research.
• Bring UX/UI experience to raise the bar and elevate the product design. • Collaborate closely with Product Managers, Engineers, Marketing, and Design teams. • Design new patterns and standards.
• Leverage customer empathy, research, and design principles to support design decisions.
• Establish a strong design culture by championing user-centric design and design thinking.

What We're Looking For

• Proven track record of creating exceptional experiences and designs that raise the bar.
• Experience designing and thinking in design systems translating complexity to simplicity.
• Deep understanding of responsive and adaptive design.
• Ability to successfully manage all aspects of a project from start to finish, as well as multitask and prioritize projects, communicate progress, and deliver on time.
• Attention to detail and a commitment to excellence.
• Your up-to-date portfolio speaks for itself. Must have a portfolio featuring examples of work, your design process, and outcomes/results.
• Degree in Design, Human-Computer Interaction (HCI), or related field of study.
• 3+ years of relevant work experience in UX/UI, mobile design, interaction design, and visual design.
• Demonstrated experience with end-to-end (hybrid UX and UI) product design.
• Strong knowledge & relevant experience of design tools like Figma, Principle, Framer, • Sketch, InVision, Adobe Creative Suite, HTML, CSS.
• Strong written and verbal communication skills.
• Excellent self-management skills.
• Previous experience at a startup or in-house creative team, a plus

Position Description:

TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions.  As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.

Responsibilities:

• Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
• Communicates with project manager/client to identify application requirements.
• Ensures applications meet the standards and requirements of both the client and project manager.
• Conducts tests of the application for functionality, reliability and stabilization.
• Deploys/implements the application to the client.
• Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
• Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
• Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
• Demonstrate professionalism and leadership in representing the Company to customers and vendors.
• Core PureConnect handler development & maintenance.
• Monitor and respond to system errors. Participate in on-call rotation.
• Follow-up on and resolve outstanding issues in a timely manner.
• Update customer to reflect changes in system configuration as needed.
• Understand system hardware/software to be able to identify problems and provide a remedy.
• Handle TAC/Engineering escalations as directed by the team lead or team manager.

Requirements

• Bachelor’s degree in computer science, business, or related area.
• 3+ years of relevant experience and proven ability as a software developer.
• Experience with the Microsoft development platform.
• Experience with .NET Framework.
• Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
• Deep Understanding of application architecture.
• Familiarity in data modeling and architecture.
• Deep expertise and familiarity with the Pure Cloud development platform.

We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.  We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

Skills and Experience:

• 2 years experience on the aforementioned tech stack
• 3+ years overall mobile app development experience
• Excellent English communication skills
• Ability to work as an individual contributor as well as a team player
• Must have experience on native iOS or Android development without Flutter
• Should thoroughly know app store/play store build deployment process
• Strong knowledge of SQL queries, stored procedures, and functions

Responsibilities:

• Coding,  and debugging in Flutter
• Interaction with the client to understand their requirements
• Participating in task estimation
• Collaboration with team members to ensure smooth and quality deliveries.