Relationship Manager (Agency Channel)

About the Role

We are looking for a Senior Program Manager (DevX) to lead enterprise-scale initiatives that improve developer productivity, engineering workflows, and platform efficiency. This role is central to our software transformation journey, ensuring developers have the right tools, platforms, and processes to deliver at scale.

What You’ll Do

• Lead end-to-end DevX and Developer Productivity programs
• Drive engineering efficiency across SDLC, CI/CD, and platform tooling
• Partner with Engineering, Platform, and Product teams on tooling and transformation roadmaps
• Standardize and optimize developer, database, and SDLC tools
• Reduce friction from code → build → test → deploy
• Establish program governance, metrics, and executive reporting
• Manage risks, dependencies, and large-scale change initiatives

What We’re Looking For

• 10+ years in Technical Program Management / Engineering Program Management
• Proven experience driving DevX, Platform, or Engineering Transformation programs
• Strong understanding of Agile, DevOps, and modern SDLC practices
• Experience working with large, cross-functional engineering teams
• Excellent stakeholder and executive communication skills

Tools & Platforms

• Developer Tools: GitHub, VS Code, IntelliJ, Postman
• CI/CD & SDLC: Azure DevOps, Jenkins, GitHub Actions, JIRA, Confluence, SonarQube
• Platforms: Docker, Kubernetes
• Database Tools: SSMS, DBeaver, DataGrip, Azure Data Studio, pgAdmin

Nice to Have

• Platform or Cloud Engineering background
• Experience in large-scale software or engineering transformations
• Ex-Engineer or Technical background

We are looking for a Junior Full Stack Developer to join our growing engineering team and contribute to building high-quality software solutions. In this role, you will support the entire development lifecycle—from design to deployment—while working closely with product managers and senior engineers.

If you have a passion for technology, enjoy learning new tools, and thrive in a collaborative environment, we’d love to hear from you.

Current Technology Stack

• Backend: FastAPI (active), PHP (legacy), Java (legacy)
• Frontend: Svelte, TypeScript, JavaScript

Key Responsibilities

• Collaborate with development teams and product managers to ideate and deliver software solutions
• Assist in designing client-side and server-side architecture
• Contribute to building intuitive and visually appealing user interfaces
• Support database design and application development
• Help develop and maintain APIs
• Participate in testing to ensure performance, scalability, and responsiveness
• Assist in troubleshooting, debugging, and enhancing existing systems
• Support security and data-protection initiatives
• Contribute to mobile-responsive feature development
• Help maintain technical documentation

Candidate Requirements

Education

• B.Tech / BE in Computer Science, Statistics, or a related field

Location

• Bangalore

Role-Based Skills

• Exposure to web application development
• Familiarity with common technology stacks
• Basic knowledge of front-end technologies such as HTML, CSS, JavaScript, XML, and jQuery
• Working understanding of back-end languages such as Java, Python, or PHP
• Familiarity with JavaScript frameworks/libraries like Angular, React, Svelte, or Node.js
• Awareness of databases such as PostgreSQL, MySQL, or MongoDB
• Basic understanding of web servers (e.g., Apache) and UI/UX principles

Behavioral Skills

• Strong communication and teamwork abilities
• High attention to detail
• Good organizational skills
• Analytical and problem-solving mindset

• Develop strategies that drive customers to the website
• Metrics Tracking & measure ROI.
• Use advanced metrics to measure the success of a marketing campaign
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Collaborate with internal teams to create landing pages and optimize user experience
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• The candidate would need to be well versed with different types of organic as well as paid marketing
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.

The candidate would be responsible for ascertaining the working of various asset classes basis

market research (both primary and secondary)– with focus being on retail centric development.

Key asset classes that would be covered are- retail, offices, hospitality, warehousing and

residences.

1. Market research report – primary survey, secondary survey, data collation by self/agency

2. Viability study – Rent /income benchmarking

KEY ACCOUNTABILITIES/ KEY RESPONSIBILITIES

1. Market Research – Retail centric development predominantly. Would also include hospitality,

commercial developments, warehousing, residences, helping certain retail brands to enter macro

and micro.

Market Research- non operational assets : To undertake

-

City Analysis

-

Site / Project Analysis

-

Catchment Analysis (Demographics)

-

Retailer Trading Density Analysis

-

Competition Benchmarking

-

Best Use Analysis on the site / project

-

Feasibility Assumptions & Monitoring

-

Proposals, IM, Reports & Presentations

Market Research- Operational assets:

-

Catchment Analysis

-

HN1 – Data

-

Catchment Profiling –Demographics/ Psychographics (The candidate would be expected to be

hands on in the beginning – and later create a template for the local teamplate to follow for

periodic data update)

-

No of House hold

-

Income

-

Age

-

Occupation /Education

-

Understand the attitude/ loyalty -Tools/ Resource

-

Brand affinity

-

Shopping Habits

-

Cultural Influences

-

Understanding competitions and profiling the activations conducted by them

-

Problems/ Opportunities

a) Relative to Market

b) Relative to consumption

c) Relative to Centre/competition

d) Relative to retailers/ customers relationship

Development:

-

Business Development with Investors, Developers, Retailers & Landowners

-

Site / Project Analysis

-

Proposals & Presentations

-

Research Analysis

-

Design Development Process Management

-

Tenant Mix Process Management

General Business Development:

-

International Relationship Initiations (new partners, vendors, suppliers)3

-

Draw up project proposals

-

Engage with prospective clients for appointment closure

Managerial

1. Analytical abilities

2. Logical / practical / time conscious – able to plan and work to deadlines.

3. Good presentation skills

4. Ability to adhere to timetables and meet deadlines

5. Initiative, drive and judgement

6. Drive decision making

Behavioural

1. Good communication skills

2. Strong team player

3. Ability to work as a team as well as independently

4. Ability to handle confidential information

5. Integrity

6. POSITIONREQUIREMENTS

Level of Education

B.Arch

M. Arch- Urban Planning or any other relevant/equivalent field

Experience

5+ years of experience in research and business development

7. COMPETENCIES

Functional

MS Office- proficient in MS Power point and Excel

Desired Candidate Profile:

• The ideal candidate will have a strong mix of relationship management, strong analytical, business and technical skills.
• 6-10 years of overall delivery related (pre-sales, solutioning, delivery management or customer account management) experience preferably in the Cybersecurity/SaaS/hi-tech products.
• 2+ years experience in customer facing roles with customers in US/Europe/ME geographies.
• Ability to internalize the product offerings and can discuss solutions, benefits and trade-offs with the customers.
• Ability to build, maintain and leverage strong relationships with Business and Technology Decision Makers within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on our products.
• Ability to multitask in a dynamic, fast paced environment
• Experienced at account management & growth through farming.
• Experienced at leading presentations and discussions with customer’s senior management teams
• Highly energetic, with a passion for helping customers achieve expected business outcomes

Qualifications:

1. Bachelors degree from Top institutes. MBA preferred
2. Excellent organization and project management capability
3. Excellent communications skills, both in written and verbal communications, with the ability to deliver effective presentations, group facilitation and one-on-one consultation is a must
4. Self started, self motivated, flexible and results driven
5. Experience using CRM tools

Preferred knowledge/skills:

1. Experience in Cybersecurity and understanding of network fundamentals. Good understanding of IT and Network Security fundamentals such as Firewalls, Proxies, and Web Security Gateways.
2. Experience working/leading teams in customer success functions for SaaS products.
3. Experience with Product Delivery Lifecycle

Job Title: ERPNext Developer 
Job Type: Full – Time
Location: Pune
Work Hours: 9: 00 AM to 6:00 PM
Min Salary: As per the Standard Market Rates

MAIN DUTIES/RESPONSIBILITIES:

PRIMARY RESPONSIBILITIES:
The candidate will be required to Design, Configure, Build, Test, Deploy and Maintain ERPNext and Frappe based applications:

• Gathering technical requirements for internal and external customers.
• Creation of documentation for software development and testing.
• Participation and use of Agile development methodologies
• Drive continuous improvement in development and operations best practices
• Ability to convey complex information in both written and oral form to technical and non-technical audiences

QUALIFICATIONS, EDUCATION, AND SKILLS:
Core qualifications:

• Excellent written and verbal communication skills
• Good interpersonal communication skills are needed in order to work successfully with prospects, customers, and cross-functional teams to meet development timelines
• Able to understand the complex business process and manage the project.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
• Hands-on experience in developing ERP applications from the ground up.
• Ability to follow standard engineering principles and practices
• Creative approach to problem-solving
• Working knowledge of object-oriented design and development skills.
• Commercial eCommerce portal development and maintenance is preferred. 
• 1-5 years of Experince is mandatory.

Technical qualifications:

• Experience in Frappe, ERPNext, JS, MySQL, Python & Frappe based web development. 
• Hands-on Product development over Frappe Framework, ERPNext
• Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design and development
• Experience with Scrum/Agile development methodologies 
• OOP concepts and Backend Development Experience
• MySQL on MariaDB or equivalent
• Hands-on experience with hosting web application on Apache or NGINX
• Experience in UI/UX development for Web Applications is essential.
• Experience with one or more ERPNext Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project.
• Senior position requires experience with multiple modules of ERPNext. 
• BS in computer science or technology equivalent preferred