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Sales Coordiantor

Sales Coordiantor at Unique CompSol Private Limited · Mumbai · 2 - 3 years · ₹2L - ₹3L / yr · Profitable · Posted 19 May 2025

Unique CompSol Private Limited's logo

Sales Coordiantor

Anup Bhingarde's profile picture
Posted by Anup Bhingarde
2 - 3 yrs
₹2L - ₹3L / yr
Mumbai
Skills
Communication Skills
Negotiation
MS-Excel
convincing
Sales and operations planning
Sales presentations
Sales
Inside Sales

Job Summary:

We are seeking a proactive and organized Sales Co-ordinator to join our organization a IT Hardware & System Integration company.

 

In this role, you will support the Sales and Technical Head by managing customer interactions, like understanding Customer requirements, preparing and submitting quotations, following up on the quotations & processing orders to closure, till payment is received.


Key Responsibilities:

·      Handling customer enquiries & requirements with appropriate product recommendations.

·      Prepare & manage sales documentation, including quotations, invoices, & purchase orders.

·      Follow-up and negotiate with customers on quotations and win order

·      Coordinate and negotiate with vendors, distributors, suppliers for pricing,  material and services availability, & order fulfillment.

·      Track hardware stock levels and coordinate delivery schedules with logistics partners.

·      Maintain accurate records of customer interactions, sales data, and transactions.

·      Follow up on customer quotations, pending orders, and payments to ensure timely closure.

·      Provide basic after-sales support and coordinate with the Technical Head for any complex issues or warranty claims.

·      Generate regular sales and inventory reports to assist with planning and decision-making.

·      Support day-to-day administrative tasks as needed to ensure smooth sales operations.


Requirements:

Graduate (Class 12 pass with good communication skills may also be considered)

2–3 years of experience in a sales coordination, admin, or operations role—preferably in IT hardware or related industries.

Basic understanding of IT hardware products (e.g., laptops, servers, networking devices).

Strong communication, organization, and follow-up skills.

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Shubham Vishwakarma

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About Unique CompSol Private Limited

Founded :
2001
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

N/A

Company social profiles

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This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.


This is a hands-on role for someone who enjoys sales operations, customer success and execution.


Key Responsibilities


Lead Generation and Cold Calling

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  • Book meetings and demos for senior sales team members.
  • Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

  • Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
  • Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
  • Keep customer and vessel data accurate and up to date.
  • Prepare weekly sales pipeline and activity reports.
  • Support sales forecasting and order tracking.

Lead-to-Order Coordination

  • Support the sales team in moving leads through the pipeline.
  • Follow up on proposals, pricing, commercial queries and customer confirmations.
  • Coordinate internal approvals, documentation and customer onboarding requirements.
  • Ensure handover from sales to delivery is clear and complete.
  • Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

  • Coordinate order confirmation, customer documentation and billing information.
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  • Monitor order status from confirmation through to activation and payment.
  • Support renewal tracking, upsell opportunities and customer account updates.
  • Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

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  • Liaise with customers, vessel contacts, agents and internal delivery teams.
  • Ensure activations, licences, customer access and support processes are completed on time.
  • Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

  • 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
  • Strong communication skills, especially over phone and email.
  • Comfortable making cold calls and following up with prospects.
  • Good CRM discipline and attention to detail.
  • Strong Excel / Google Sheets skills.
  • Ability to manage multiple leads, customers and tasks at the same time.
  • Commercial mindset with strong follow-through.
  • Comfortable working with sales, finance, logistics and customer success teams.

Preferred

  • Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
  • Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
  • Experience handling order management, invoicing coordination or customer onboarding.
  • Familiarity with LinkedIn prospecting and sales outreach tools.


Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.


Key Success Measures

  • Number of qualified leads created and followed up.
  • CRM accuracy and completeness.
  • Speed and quality of lead follow-up.
  • Conversion support from lead to order.
  • Timely order processing and activation coordination.
  • Reduction in delays between order confirmation, invoicing and payment.
  • Clear reporting on sales pipeline, customer status and revenue progress.


Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.


Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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