Business Development Manager

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Key Responsibilities

·         Identify and develop new business opportunities in the IT sector.

·         Generate leads through cold calling, networking, research, and digital platforms.

·         Understand client requirements and present suitable IT solutions and services.

·         Prepare proposals, quotations, and presentations for clients.

·         Maintain and grow relationships with existing and potential customers.

·         Collaborate with the technical and project teams to ensure seamless delivery of solutions.

·         Meet sales targets and contribute to overall business growth.

·         Maintain sales reports, follow-ups, and documentation.

·         Stay updated with industry trends, competition, and market developments.

Required Skills & Competencies

·         Strong communication and interpersonal skills.

·         Good understanding of IT products, software solutions, or digital services.

·         Ability to present and explain technical solutions to clients clearly.

·         Strong negotiation, persuasion, and relationship-building abilities.

·         Result-driven with the ability to work independently and as part of a team.

·         Proficiency in MS Office, CRM tools, and online research.

Qualifications

·         Bachelor’s degree in IT, Computer Science, Business Administration, Marketing, or related field.

·         Prior experience in IT Sales / Business Development will be preferred.

Job Description:

We are looking for a Junior B2B Sales Executive to identify potential business clients, generate leads, conduct meetings, and support the sales team in acquiring new customers. The candidate should have strong communication skills and be comfortable with field sales and client interactions.

Requirements:

• Fluent in Hindi, English, and Kannada (Mandatory)
• Basic knowledge of B2B sales and lead generation
• Freshers with a strong interest in sales are welcome

• Strong Senior Unity Developer Profile
• Mandatory (Experience 1) - Must have a minimum 2+ years of experience in game/application development using Unity.
• Mandatory (Experience 2) - Must have strong experience in backend development using C#
• Mandatory (Experience 3) - Must have strong experience in multiplayer game development with Unity, preferably using Photon Networking (PUN) or Photon Fusion.
• Mandatory (Company) - B2C Product Companies

Preferred

• Preferred (Education) - B.E / B.Tech

Market Segment: B2B 

About Ezyschooling

Ezyschooling is a technologically driven admissions platform that bridges the gap between admission-seeking parents and schools. We believe that parenting is the toughest journey in a person’s life, and so we have made it our mission to create a one-stop destination for all your parenting worries.

Our quest is to guide parents in their decision of choosing the right school for their child as we understand the impact this decision can have on their family’s future. Parents aren’t the only group we are helping through our platform. We help schools boost their admissions by completely digitalizing and streamlining the process.

Overview of the Role:

As a Area Sales Manager specializing in the Admission Business, you will be responsible for driving sales and revenue growth within your assigned territory by promoting and selling Ezyschooling Services to various educational institutions, including CBSE, ICSE, IGCSE, IB, and Boarding schools.

Your primary focus will be on understanding the unique admission challenges of each type of institution, building relationships with key decision-makers, and achieving sales targets.

Key Responsibilities:

A. Sales and Business Development:

1. Develop and implement a comprehensive sales strategy for the admission business, targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned territory.
2. Identify and prioritize target schools and institutions, generating leads through various channels such as networking, referrals, and online research.
3. Conduct thorough research on individual schools, understand their admission processes, pain points, and requirements, and tailor admission sales pitches and product offerings accordingly.
4. Engage with school administrators, principals, admission officers, and other stakeholders to demonstrate the value and benefits of the admission management solutions.
5. Conduct product presentations and demonstrations to highlight key features and advantages of the solution.
6. Develop and negotiate pricing proposals, contracts, and agreements in collaboration with the sales team and the legal department.

B. Relationship Building and Account Management:

1. Build and maintain strong relationships with key decision-makers at CBSE, ICSE, IGCSE, IB, and Boarding schools, including school administrators, admission officers, and management teams.
2. Act as a trusted advisor to schools, providing expert guidance on streamlining admission processes, enhancing efficiency, and improving the overall admission experience.
3. Conduct regular check-ins with existing customers, address inquiries, and provide excellent customer service.
4. Identify upselling and cross-selling opportunities within the customer base and develop strategies to maximize revenue.

C. Area Management:

1. Effectively manage and prioritize the assigned area, including travel planning, scheduling meetings, and optimizing sales routes.
2. Stay updated on the latest trends, regulations, and industry developments related to admission processes in CBSE, ICSE, IGCSE, IB, and Boarding schools.
3. Attend relevant conferences, trade shows, and educational events to network, gather market intelligence, and represent the organization.

Requirements:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or master’s degree in business, marketing, education, or a related field is preferred.

Why Ezyschooling & What We Offer:

• Startup Environment - Work with a passionate and energetic team driven by results.
• Growth & Compensation: Competitive Salary + High Incentive + Conveyance

Few Pointers

• Years of Experience: 4+ years (2+preferably in EdTech/B2B/School sales)
• Nature of Engagement: Full time
• Salary: As per industry standard.
• Work Location: Kolkata, Bangalore, Hyderabad
• The number of positions: 02
• Role Type: Full time
• Product website Ezyschooling.com

Job Title: Technical Support Engineer

Location: Indore Location (Night Shift)

Job Type: Full time from office only – 5 days in a week

Experience Level: 3+ Years

Job Summary

We are seeking an experienced Technical Support Engineer who can provide advanced technical support while leading and mentoring a team of support engineers. The ideal candidate will combine strong troubleshooting expertise with leadership capabilities to ensure high-quality customer service, efficient issue resolution, and continuous team performance improvement.

Key Responsibilities:

• Provide exceptional technical support through voice and chat, troubleshooting and resolving customer issues related to software and hardware.
• Utilize API knowledge to address technical inquiries and challenges.
• Effectively communicate with customers, offering solutions in a clear, professional, and empathetic manner.
• Maintain accurate and up-to-date technical documentation for internal use and customer reference.
• Collaborate with cross-functional teams to ensure seamless issue resolution and continuous service improvement.
• Utilize support tools, including Salesforce, Jira, and Zoom, to manage customer interactions and service requests.
• Demonstrate strong problem-solving skills and analytical thinking to identify root causes and deliver effective solutions.

Required Skills & Qualifications

• Minimum 2+ years of experience in offshore voice and chat technical support.
• Strong understanding of:
• Software and hardware troubleshooting
• API concepts and integrations
• Hands-on experience with Salesforce, Jira, and Zoom.
• Excellent communication, interpersonal, and stakeholder management skills.
• Strong analytical thinking and problem-solving abilities.
• Ability to work independently in a fast-paced environment.
• Comfortable working night shifts.

Role: GCP Data Engineer

Notice Period: Immediate Joiners

Experience: 5+ years

Location: Remote

Company: Deqode

About Deqode

At Deqode, we work with next-gen technologies to help businesses solve complex data challenges. Our collaborative teams build reliable, scalable systems that power smarter decisions and real-time analytics.

Key Responsibilities

• Build and maintain scalable, automated data pipelines using Python, PySpark, and SQL.
• Work on cloud-native data infrastructure using Google Cloud Platform (BigQuery, Cloud Storage, Dataflow).
• Implement clean, reusable transformations using DBT and Databricks.
• Design and schedule workflows using Apache Airflow.
• Collaborate with data scientists and analysts to ensure downstream data usability.
• Optimize pipelines and systems for performance and cost-efficiency.
• Follow best software engineering practices: version control, unit testing, code reviews, CI/CD.
• Manage and troubleshoot data workflows in Linux environments.
• Apply data governance and access control via Unity Catalog or similar tools.

Required Skills & Experience

• Strong hands-on experience with PySpark, Spark SQL, and Databricks.
• Solid understanding of GCP services (BigQuery, Cloud Functions, Dataflow, Cloud Storage).
• Proficiency in Python for scripting and automation.
• Expertise in SQL and data modeling.
• Experience with DBT for data transformations.
• Working knowledge of Airflow for workflow orchestration.
• Comfortable with Linux-based systems for deployment and troubleshooting.
• Familiar with Git for version control and collaborative development.
• Understanding of data pipeline optimization, monitoring, and debugging.

We are looking for a high-performing Lead Developer to build our Ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is #overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands on role
• Make architecture decisions that contribute to maintainable systems
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Responsible to drive and support Ecommerce project activities and ensure marketplace implementation, deepen customer engagement, satisfaction, and user engagement
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Documentation and reference preparation for users by writing operating instructions including changes and revisions.
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity, make decisions quickly and move nimbly, celebrate diverse ideas, Succeed and fail together as a team

Qualifications:

• Bachelor or Master Degree in Computer Science, Software Engineering from a reputed University
• 5 to 10 years of experience working in eCommerce domain, specifically at-least 3-5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Integration experience with Payment gateway, shipping company and VAT, database concepts, Experience of web services
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Analytical, debugging, and troubleshooting skill with proven experience troubleshooting and fixing production bugs
• Experience in writing unit testing and test case automation.
• Ability to operate in Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.