Unique CompSol Private Limited

Job Summary:

We are seeking a proactive and organized Sales Co-ordinator to join our organization a IT Hardware & System Integration company.

In this role, you will support the Sales and Technical Head by managing customer interactions, like understanding Customer requirements, preparing and submitting quotations, following up on the quotations & processing orders to closure, till payment is received.

Key Responsibilities:

·      Handling customer enquiries & requirements with appropriate product recommendations.

·      Prepare & manage sales documentation, including quotations, invoices, & purchase orders.

·      Follow-up and negotiate with customers on quotations and win order

·      Coordinate and negotiate with vendors, distributors, suppliers for pricing,  material and services availability, & order fulfillment.

·      Track hardware stock levels and coordinate delivery schedules with logistics partners.

·      Maintain accurate records of customer interactions, sales data, and transactions.

·      Follow up on customer quotations, pending orders, and payments to ensure timely closure.

·      Provide basic after-sales support and coordinate with the Technical Head for any complex issues or warranty claims.

·      Generate regular sales and inventory reports to assist with planning and decision-making.

·      Support day-to-day administrative tasks as needed to ensure smooth sales operations.

Requirements:

Graduate (Class 12 pass with good communication skills may also be considered)

2–3 years of experience in a sales coordination, admin, or operations role—preferably in IT hardware or related industries.

Basic understanding of IT hardware products (e.g., laptops, servers, networking devices).

Strong communication, organization, and follow-up skills.

We are hiring Telecallers.

Objective

Reaching out to existing clients and new prospect to generate sales and build relationships.

Prerequisites

Should have excellent verbal and written communication skills, good interpersonal skills, and the ability to handle pressure. Should also be creative thinkers and have good listening skills.

Following will be broad job outlines

• Outbound calls (Make cold calls to potential customers to present products or services, explain their benefits, and encourage purchases or appointments) 
• Inbound calls (Manage incoming calls, resolve customer issues, and collect customer information) 
• Customer relationships (Build relationships with existing clients and foster rapport with potential clients) 
• Documentation (Create reports and documentation based on conversations with customers) 
• Sales pitches (Memorize and customize scripts for clients, and modify pitches based on customer demand)
• Customer data (Maintain contact information databases and collect customer data to improve the user experience)
• Communication (Interact with customers via various channels, including live chat, emails, social media, and direct calls)
• Follow up (Follow up with incoming leads and book appointments for the field sales team) 
• Compliance (Adhere to organizational guidelines and methodology)