Digital Sales Manager

Mass hiring for Web Consultant /Senior Website Consultant to join our growing team at Starway Web Digital.

Job Title: Senior Website Consultant

Shift Time: 8:00 PM – 5:00 AM (US Shift)

Working Days: Monday to Friday

Weekends: Off

Monthly Salary: Rs.15,000 to Rs.40,000

Salary - 10% to 20% hike on last drawn salary.

Lucarative Incentives

On time salary

Location: Primac Tower, Salt Lake Sector V Kolkata

Requirements:

- Minimum 1 year of experience in website selling (mandatory).

- Strong proficiency in spoken and written English.

- Experience working in an outbound international B2B sales process.

- Excellent communication, negotiation, and persuasion skills.

- Ability to understand business needs and present relevant solutions.

- Comfortable working a night shift (US timing).

- Self-motivated, target-driven, and results-oriented mindset.

Incentives: Lucrative performance-based incentives

About InEvolution:

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.

Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.

Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Primary Customer-Facing Responsibilities:

• Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
• Empower customers to become proficient users through education and support.
• Document customer interactions in the ticket tracking system.
• Proactively follow up to ensure all issues are resolved to the customer's satisfaction.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customer’s technical issues
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the relevant internal teams.
• Propose process and knowledge resource improvements.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk and software product technical support.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Preferred experience with any scripting language or basic
• understanding of API.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficiency with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
• Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable

Additional Information:

• Opportunity for long-term growth and additional responsibilities
• within the organization.
• The position requires approximately 9 hours of work per weekday.
• Applicants are required to have their own workstation.

Job Title - Sr Software Developer

Location - Sector 5 , Salt Lake

Shift Timings - 2:15 PM to 11:30 PM

Week Off - All Sundays and Alternate Saturdays. Sat will be halfday

Job brief:

We are looking for a Senior Software Developer specializing in .Net to build software using languages and technologies of the .NET framework.You should be a pro with third-party API integration and application programming.

In this role, you should be able to write smooth & functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you.

Your goal will be to work with internal teams to design, develop and maintain software.

Job Responsibilities:

• Work in a development team to develop integrated ASP.NET applications.

• Write clean, scalable code using ASP.NET Framework, programming language (C#), and Rest API.

• Write SQL Server Queries and normalize SQL table structure.

• Revise, update,refactor and debug code.

• Improve existing software

• Develop documentation throughout the software development lifecycle (SDLC)

• Serve as an expert on applications and provide technical support

Job Requirements:

• Required at least 4 years of Software development using C# .NET.

• Good Knowledge of SQL Server, and design/architectural patterns for .NET Framework Web Application)

• Good Knowledge on Bootstrap, jQuery, HTML, CSS3 and XML

• Familiarity with architecture styles/APIs (REST, Web API, Json)

• Excellent troubleshooting and communication skills

• BSc/BA in Computer Science, Engineering, or a related field

CTC, Bonuses & Rewards: -

Salescom Services Private Limited is an equal opportunity employer in the local industry.Our operations and company visions are quite a niche and heavily focused on being massively successful operations engaged in next-generation sales & marketing wins, support, and information technology-enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best-fit match to the local industry standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit.

Interested candidates are requested to apply for this job

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Roles and Responsibilities

• Develop and revamp creative, eye-catching websites as per the client's needs.
• Work with project managers to discuss the desired website functionality and provide solutions.
• Integrate custom templates/themes into WordPress.
• Work with various WordPress third-party plugins (Like WooCommerce, Buddypress, Elementor, and others) and customize when required.
• Develop custom plugins and custom functionalities on top of Wordpress and WooCommerce.

Skills:

• Experience & Knowledge of WordPress Architecture, WooCommerce, Page Builder’s (like Elementor, Divi, Visual Composer etc), and other best practice solutions
• Experience & Knowledge of PHP, MySQL, HTML, CSS, Javascript/jQuery.
• Experience & Knowledge of child theme creation and customization as per designed based on the requirements
• Experience & Knowledge of WordPress plugin and Back-End functionality development

Position Title:  Mobile Developer - Android                   Location: Bangalore, India    

Reports To: Manager of Mobile Development          

Position Summary:

Bottomline is at the forefront of digital transformation. We are a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets.

Bottomline Technologies delivers award-winning user experiences for large banks and financial institutions globally. Our Mobile Team seeks talented individuals who will deliver solutions across both business and consumer markets that are innovative, thoughtful, and set a new standard in the industry. The selected individual will be working with a talented and dynamic team building native applications for large enterprise system used by banks, insurance companies, and healthcare organizations around the world. 

Essential Job Functions:

• Design and develop native apps for Android with Kotlin and Flutter/Dart
• Build high quality and secure mobile application
• Work in fast based SCRUM teams
• Interact with Product Owners periodically; understand the requirements and provide application solutions.
• Engage with other mobile developers to create reusable code modules, flutter plugins.
• Promotes and adheres to good development practices: code/design reviews, optimization, and maintainability.
• Maintaining and contributing to technical documentation and coding standards.
• Keeps up to date with mobile application development trends and industry news.
• Design, implement and unit test SaaS applications for the mobile environment.

Required Skills:

• 3+ years hands on design and development with Android SDK with at least two apps in the PlayStore.
• A good understanding of OOPS, MVC, MVP, MVVM and other design patterns.
• Good to have worked in Test Driven Development, or Behavior driven development
• Working experience with WCAG 2.1 Level A and AA success criteria.
• Experience with Git and an understanding of CI/CD
• Experience with REST web services with JSON or XML formatted return data
• Strong communication and problem-solving skills
• Experience working in an Agile Scrum Development process

Education and Experience:

• BE / B Tech / MCA in Computer Science from a reputed university with good academic record

• Augmenting, improving, redesigning, and/or re-implementing Dolat's low-latency/high-throughput production trading environment, which collects data from and disseminates orders to exchanges around the world
• Optimizing this platform by using network and systems programming, as well as other advanced techniques
• Developing systems that provide easy access to historical market data and trading simulations
• Building risk-management and performance-tracking tools
• Shaping the future of Dolat through regular interviewing and infrequent campus recruiting trips
• Implementing domain-optimized data structures
• Learn and internalize the theories behind current trading system
• Participate in the design, architecture and implementation of automated trading systems
• Take ownership of system from design through implementation

We are looking for a great JavaScript developer who is proficient with React.js and React Native. His/her primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

Responsibilities:

• Developing new user-facing features using React.js and React Native.
• Work with Bright's design team to build excellent UI components.
• Building reusable components and front-end libraries for future use.
• Architect, build and maintain excellent javascript/React Native applications with clean code.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixesReact Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Requirements:

• Strong proficiency in JavaScript and CSS .
• Thorough understanding of React/React-Native and its core principles.
• Past experience with building Customer Facing UI components.
• Some experience with UI design and related tools.
• Knowledge of automation testing framework using any technology for web and mobile apps is a plus.
• Knowledge of Database basics, SQL queries, etc.