Digital Marketing Manager

We are looking for a seasoned and results-driven Senior QA Engineer with 7 to 8 years of experience in Manual and Automation Testing. The candidate should have deep expertise in QA processes, strong automation skills using Python or equivalent, and the ability to lead quality initiatives for our core product suite. You won't just be finding bugs — you will be building a resilient quality ecosystem that leverages modern tools. 

What You’ll Be Doing:  

● Understand business requirements and convert them into test scenarios and test cases 

● Perform Manual Testing including Functional, Regression, Integration, & System Testing 

● Develop, maintain, and execute Automation Scripts using Python 

● Identify, report, and track defects using defect management tools 

● Work closely with Developers, Product Managers, and QA team members 

● Lead requirement analysis, test planning, and test case reviews 

● Contribute to improving QA processes and automation coverage 

● Participate in sprint planning, retrospectives, and cross-functional reviews 

● Identify, report, and track defects using defect management tools; manage triage and resolution with development teams 

● Catch edge cases before they become production issues 

● Co-ordination is release processes 

Automation Skills:  

● Maintain, and extend robust Automation Frameworks ( PyTest / Selenium) for UI and backend services as well as design patterns, and CI/CD integration 

● Monitor nightly automation runs, troubleshoot defects 

● Ability to design, extend, debug, and maintain test frameworks independently 

API and Database Testing:  

● Perform contract testing and functional validation of REST APIs using Postman or similar tools. 

● Write complex SQL queries to validate data pipelines, migrations 

Qualifications:  

● Strong understanding of Software Testing concepts 

● Experience in writing Test Cases and Test Scenarios 

● Experience in Defect Tracking tools (JIRA, etc.) 

● Experience in CI/CD tools (Jenkins, GitHub Actions, GitLab CI) 

● Experience in Agile / Scrum methodology 

● Strong analytical and problem-solving skills with a 'break-it' mentality 

● Good communication skills — ability to articulate quality risks to non-technical stakeholders 

● Self-motivated, quick learner, and proactive in driving quality culture 

● Strong team player with empathy to help developers 'fix-it' 

● Exposure to Agentic AI testing frameworks 

3–8 years of SAP SD experience

Strong experience in SAP CIN (India localization)

Hands-on experience in:

• GST configuration
• Tax procedure (TAXINN)
• Pricing & account determination

Experience in S/4HANA (preferred)

Good understanding of Indian statutory requirements

Strong analytical and communication skills

1. Lead generation: Identifying potential customers through market research, networking & industry events.
2. Reaching out to prospect cold calls, Emails and other communication channels to qualify leads.
3. Building relationships with key decision makers & target companies
4. Preparing customised proposals & quotations based on customers’ requirements.
5. Negotiating pricing & contract terms to close deals.
6. Maintaining ongoing communications with existing clients to ensure satisfaction & loyalty.
7. Addressing customers' enquiries & resolving complaints promptly.
8. Track sales performance against targets, generate sales reports, and provide regular updates to management.
9. Strong communication and presentation skills.
10. Ability to work independently & as part of a Team.
11. Participating in exhibitions and conferences organized by the company & creating awareness of the products and services offered by the company.

• Minimum 5 years’ experience (Preferably in manufacturing packing machine industry)
• Qualifications: B.E (Mechanical engineering) / MBA (Sales & Marketing)

Minimum 2 years of experience in the software development, including Project Management and

interactions with customers

• Solid understanding of the full software development life cycle

• Working Experience of

a) Ubuntu 18.04.4 LTS

b) Java 1.8

c) Tomcat 9

d) Spring boot framework 2.2.2. RELEASE

e) Spring OAuth2 2.4.0. RELEASE

f) Spring Security JWT 1.1.0.RELEASE

g) Spring Log4j2

h) Hibernate 3.13.3

i) Nginx 1.14.0

j) Hikari Connection Pool

k) Mariaj Connector

l) Google Recaptcha

m) Redis client 3.3.0

Qualification

Roles and Responsibilities

We are seeking an experienced .NET -Tech Lead / Technical Architect, responsible for building, designing, and architecting .NET web-based applications using .Net Core, Web APIs, MVC, C#, etc. Must know React JS. Looking for an experienced resource who has worked in technologies agnostic approach. Resource should be responsible for providing solutions for technical issues to the team which can improve product quality. Having good exposure to Microservice Architecture Implementation. Will perform mixed contributor roles where 70% as IC (Individual contributor) and the rest 30% are in leading/helping/reviewing, designing, and documentation of modules.

Skills Must have

• Min 8+ years of experience in designing, Coding, deployment & developing web-based applications using the latest .NET technologies Net Core, Entity Framework, ASP.NET, C#, MVC, LINQ, Web API, etc.
• Candidate must have GitHub, open source contribution, or at least related demonstratable codes in his/her machine to showcase coding styles.
• Must Know React JS and worked with React JS before
• Sound understanding of technology & software development methodologies, especially in developing custom products for customers.
• Hands-on experience in the latest versions of .NET Technologies.
• Experience in Software Architecture such as CQRS, Domain Driven, and MVC.
• Must have excellent experience in JavaScript.
• Proven experience in creating & design RESTful APIs /Web APIs.
• Experience with MS SQL databases - writing queries, store procedures, tables, views, triggers, functions, and SQL Jobs.
• Should have good exposure in writing code for Microservices-based products.
• Hands-on experience in .Net Core and Microservices.
• Unit/Integration testing
• Message Queuing Tool: Azure Service Bus/Kafka/RabbitMQ (or any other messaging tool)
• Containerization Architecture: Docker/Kubernetes
• API Service Architecture: Enterprise-level designing and writing exposure in Microservices

• Azure Cloud platform
• CI/CD
• Agile methodology
• Azure DevOps

Selection Process

A take-home assignment is given to all shortlisted candidates and they must complete the assignment in a couple of days as much as possible to go to the next round. The second round is a verbal technical round where you will be asked technical and functional questions.

Our Ideal Candidate comes with :

• Willing to contribute and speak up with a view or opinion and add value by questioning and probing where necessary to ensure a thorough and robust solution.
• Drive high standards on quality, delivering solutions on time
• Candidate, in recent times, has been hands-on in full-stack enterprise technologies on the user interface, middleware frameworks, and database management. Has a deep understanding of multiple technology stacks/languages/tools and their pros/cons.
• Candidates must have Strong analytical and problem-solving skills.
• Strong interpersonal communication skills.
• Ability to lead initiatives and people toward common goals.
• Working knowledge of systems infrastructure
• Good to have experience in working on a large complexed product & very large scalable applications or websites with huge data sizes.
• Excellent oral and written communication, presentation, and analytical skills roles and Responsibilities

PS: It is permanent Work From Home opportunity working with a UK Govt aided company.

Responsibilities :

1. Set up marketing email automation.
2. Deploy emails and email templates and analyze results.
3. Set up marketing landing pages, product carts, and coupons.
4. Analyze revenue from marketing campaigns and produce reports, including updates on the progress towards goals for new subscribers and renewal marketing and recommendations for improvements.
5. Assist with maintaining, updating, and ensuring the accuracy of our marketing database and lists.
6. Maintain and manage lead gen efforts.
7. Collaborate with other team members and departments on marketing projects and opportunities.
8. Write and edit marketing copy, messages, and campaigns.
9. Set up print marketing materials.
10. All other responsibilities as assigned.

Requirements :

1. An associate degree or higher, preferably in marketing or a related field
2. Excellent written and verbal communication skills
3. Excellent ability to write and edit marketing copy
4. Experience with email marketing
5. Knowledge of basic HTML
6. Ability to work in a fast-paced environment

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.

What you will do:

• Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
• Acquiring a thorough understanding of the business needs and requirements of the key customers
• Educating and updating the customers about the company’s products
• Serving as an important link of communication between key customers and the management
• Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
• Handling contracts and renewal with regards to the key accounts assigned
• Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
• Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
• Handling internal stakeholders such as various internal teams and external stakeholders such as customers
• Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
• Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements

Desired Candidate Profile

Desired Candidate Profile

• Graduate/ MBA with 3 years of experience in Search Engine Marketing (SEM) and Paid Search (PPC) & Facebook Ads
• Good understanding of web and app analytics
• Passionate about the Paid marketing campaigns across Web and App eco system
• An outstanding ability to think creatively
• Knack of numbers and identifying and resolving problems
• Excellent communication and interpersonal skills, with the ability to be personable yet persistent
• Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals
• Hands on knowledge of, Google Analytics, Google Ads, Bing
• Experience in planning and managing the advertising spends with clients over last 2 years
• Advanced Excel and Microsoft office skills
• Advanced certification for Google Ads, Google Analytics
• Experience working on 3rd party App analytics. Web analytics platform
• Excellent problem-solving and analytical skills and impeccable business judgment    

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!