Sales and Marketing Manager

Job Location- Ghatkopar (Work From Office)

Key Responsibilities: 

•      Develop and execute digital marketing strategies to increase brand awareness and online engagement.

•      Manage and optimize company social media platforms (LinkedIn, Facebook, Instagram, Twitter, etc.).

•      Create, curate, and publish engaging content for digital channels.

•      Perform keyword research and implement SEO strategies to improve website ranking.

•      Manage email marketing campaigns and newsletters.

•      Edit and produce high-quality videos for marketing campaigns and social media.

•      Collaborate with internal teams to align marketing strategies with business goals.

•      Stay updated with industry trends and emerging digital marketing technologies.  Handle Domestic + International exhibitions 

•      Co-ordinate with agency and keep website updated.

•      Manage digital assets for exhibitions (banners, invites, branded stationery)  Execute email, WhatsApp, and social media campaigns and reporting.

Qualifications and Skills:

•      Bachelor's degree in Marketing, Digital Marketing, Communications, or a related field.

•      Proven experience (2+ years) in digital marketing or a similar role.

•      Hands-on experience with social media management and advertising tools.

•      Hands-on experience with Designing tools (Canva, Illustrator).

•      Excellent written and verbal communication skills.

•      Creative thinking and ability to generate innovative marketing ideas.

•      Ability to analyze data and provide insights for continuous improvement.

•      Understanding of video marketing and content creation.

•      Ability to multitask and manage timelines in a dynamic, fast-paced environment

Job Title: Customer Success Lead

Location: Mumbai

Work Mode: Remote

Shift Timings: US Shift

Experience: 4–7 years

Industry: B2B SaaS | Enterprise Accounts

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

As we scale our presence across global markets—especially the North American enterprise segment—we are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The Customer Success Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic account management, and business development.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the North American market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with North American customers and managing stakeholders across time zones
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Exposure to large consumer-driven enterprises (preferred)
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes
• Comfortable working in a remote setup with US shift timings

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

Architectural layout annotation and preparation

1. Collect and organize architectural layout drawings. Gather CAD files and 2D drawings from available sources such as portfolios and available drawings datasets, categorize them based on the building type and format.
2. Clean and preprocess layout images. Remove title blocks, legends, and non-layout elements. Enhance contrast and remove noise to create clean, training-ready images.
3. Identify and fix layout quality issues. Document and correct problems such as missing walls or unclear boundaries, flag unfixable drawings for exclusion.
4. Label spaces and rooms in each layout. Identify and label all spaces (bedroom, bathroom, kitchen, office, etc.) using text annotations. Create metadata files listing space types and approximate areas for each layout.
5. Create binary masks for space types. Generate pixel-level masks for each space type, ensure masks align precisely with layout boundaries and save in organized folder structure.
6. Identify and mask structural elements. Mark and create separate masks for walls (interior, exterior, load-bearing), columns, doors, and windows; document wall types and thicknesses where identifiable.
7. Annotate ambiguous or uncertain spaces where type is unclear from annotations, use geometry and contextual clues (adjacent spaces, fixtures, dimensions) to make informed classifications, flag uncertain cases for review.

Google BigQuery Engineer

Job Description Title : Google Big Query

Location : Navi Mumbai Experience : 4-7 Years

Roles & Responsibilities :

- Expected to perform independently and become an SME.

- Required active participation/contribution in team discussions.

- Contribute in providing solutions to work-related problems.

- Collaborate with cross-functional teams to analyze business requirements and design application solutions.

- Develop and maintain high-quality applications using Google BigQuery.

- Troubleshoot and debug application issues to ensure optimal performance and functionality.

- Perform code reviews and provide constructive feedback to improve code quality.

- Stay updated with the latest industry trends and technologies to continuously enhance skills and knowledge.

Professional & Technical Skills :

- Must To Have Skills: Proficiency in Google BigQuery.

- Strong understanding of data modeling and database design principles.

- Experience in developing scalable and efficient applications using Google BigQuery.

- Hands-on experience with SQL and query optimization techniques.

- Familiarity with data warehousing concepts and ETL processes.

Product Design is about customer obsession. It is about getting under the skin of our users, understanding both their stated as well as unstated needs, and solving for them.

Our Design team is composed of talented and driven problem-solvers. We never stop learning, we teach one another, and we take immense pride in our work. We are a small team and thus every individual has the opportunity to create a huge impact.

A sneak peak into the opportunity:

• 7+ million active customer base (Mostly acquired in last 6 months)
• 6+ million Insurance policies issued
• Created community for 2 & 4 Wheeler vehicle owners (currently in the beta version and onboarded 120K+ users in no time)
• A rapidly growing team in tech + product with some of the finest folks in the industry
• A rapidly growing team of PMs
• An opportunity to build products that influence insurance awareness and buying at the grassroot level.

The ideal candidate will have experience in creating mockups to present to teams, collecting feedback and creating a quality piece of work. This individual should be comfortable with building sitemaps, wireframes and prototypes to provide to project manners and inevitably execute based on outlined criteria. This candidate should have strong creative and design skills and be familiar with various design technologies.

Responsibilities

●      Develop design solutions for various platforms

●      Establish consistent brand and creative designs

●      Communicate ideas with project managers using mock-up and look books

●      Collect feedback from project managers and adjust the approach to cater to criteria

●      Build sitemaps, wireframes and prototypes to outline structure

Qualifications

• Bachelor's degree/PG in user experience, design or related field
• 5+ years of experience with UI design
• Strong communication, design and creative thinking skills Experience with Figma/Adobe XD, Photoshop, Illustrator etc
• Knowledge of CSS is a plus