Field Sales Executive - North Zone

Roles & Responsibilities

• Data Engineering Excellence: Design and implement data pipelines using formats like JSON, Parquet, CSV, and ORC, utilizing batch and streaming ingestion.
• Cloud Data Migration Leadership: Lead cloud migration projects, developing scalable Spark pipelines.
• Medallion Architecture: Implement Bronze, Silver, and gold tables for scalable data systems.
• Spark Code Optimization: Optimize Spark code to ensure efficient cloud migration.
• Data Modeling: Develop and maintain data models with strong governance practices.
• Data Cataloging & Quality: Implement cataloging strategies with Unity Catalog to maintain high-quality data.
• Delta Live Table Leadership: Lead the design and implementation of Delta Live Tables (DLT) pipelines for secure, tamper-resistant data management.
• Customer Collaboration: Collaborate with clients to optimize cloud migrations and ensure best practices in design and governance.

Educational Qualifications

• Experience: Minimum 5 years of hands-on experience in data engineering, with a proven track record in complex pipeline development and cloud-based data migration projects.
• Education: Bachelor’s or higher degree in Computer Science, Data Engineering, or a related field.
• Skills
• Must-have: Proficiency in Spark, SQL, Python, and other relevant data processing technologies. Strong knowledge of Databricks and its components, including Delta Live Table (DLT) pipeline implementations. Expertise in on-premises to cloud Spark code optimization and Medallion Architecture.

Good to Have

• Familiarity with AWS services (experience with additional cloud platforms like GCP or Azure is a plus).

Soft Skills

• Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams.
• Certifications
• AWS/GCP/Azure Data Engineer Certification.

Role Overview

An opportunity has arisen for an experienced Peoplesoft lead to join a small dynamic team to build websites for internal and external customers. Creativity and speed of delivery are essential to our success and so candidates must be comfortable working in a fast paced and constantly changing environment.

Responsibilities

• 6+ years in PeopleSoft technical
• Should have worked in offshore development and good understanding of offshore delivery Model
• Should have the ability to work on individual assignments with minimal information and guidance from onsite coordinator and offshore lead
• Should have experience in Impact Analysis, troubleshoot code and debugging of PeopleSoft Technologies
• Should have worked on all phases of development, testing, production support, etc.
• Should have experience in Financials and Supply Chain Management (FSCM)
• Should have good communication skills - verbal & written
• Should manage scope and project expectations effectively on individual assignments

Educational Qualification

BE/BTech CSE/IT. Master’s Degree is a plus

Key Skills

• Peopletools 8.54 or later experience

PeopleSoft Skills

Development Tools

• Application Designer
• People Code
• Application Engineer
• Integration Broker
• Application Package
• PL/SQL
• Component Interface
• Security

Reporting Tools

• BI Publisher
• SQR
• PS Query

Functional & Technical Exposure

• Experience in FSCM Order Management and Inventory Module will be a plus
• Experience in JAVA will be a plus

Additional Skills (Plus)

• DMS
• PSADMIN
• Fluid
• Pivot Grids
• Event Mapping
• PUM
• PTF
• Excel To CI
• Navigation Collection and Portal technologies
• Linux and Unix commands

About BI Worldwide

Introduction

BI WORLDWIDE’s mission is to put our engagement expertise to work for you. We understand how to engage employees, channel partners and customers better than anyone else and we have the tools and resources to help your business tap into that knowledge to drive and sustain measurable results.

Our origins are both humble and ingenious. (We like to think that describes us pretty well). It started with founder Guy Scheidecker discovering innovative ways to provide consumer loyalty programs and incentives to various industries. That idea caught on, big time. It grew into what is now a multinational company serving Global 2000 corporations in over 125 countries in more than 20 languages.

Our U.S. headquarters is located in Minneapolis, Minnesota. We have more than 25 sales offices throughout the U.S. and headquarters around the world in Australia, Canada, China, India, Latin America, Singapore and the United Kingdom.

BI WORLDWIDE INDIA

In India, our headquarters is located in Bengaluru, Karnataka and other offices in Chennai, Delhi and Mumbai. In Chennai, we have a fully equipped infrastructure to develop and deploy advanced technology solutions for your engagement, rewards and loyalty programs.

With over 220+ associates and 40+ clients including marquee names such as Genpact, Wipro, Dr Reddy’s, Hewlett Packard, IBM, Michelin, Tata Motors, Amdocs etc, BIW India has established itself as a premium service provider and achieved a No.1 ranking in the employee recognition marketplace within a span of 8 years.

What makes us different

How did we get to be the world’s leading expert on engagement? Experience is part of it but it also stems from our unique approach. We design and deliver innovative solutions grounded in the science of behavioral economics.

In other words, we look at how thought and emotion combine to drive decisions and behavior. We don’t have to guess what might motivate teams or customers; we actually use research and data to figure out what will motivate them. Then we act on it.

What you’ll love about us?

For starters, we take these things to heart: Work hard, play hard, celebrate. Make work meaningful. Magnify successes. True to our EVP of Grow & have fun in a culture of innovation and trust, some initiatives we offer all our Associates.

About the Role

Kim.cc is building the AI-powered BPO of the future. As a Prompt Engineer, you will design,

refine, and optimize prompt systems that power our LLM-driven features—across agent

assistance, QA automation, ticket summarization, customer insights, routing, and voice/chat

workflows.

You will work at the intersection of language, product logic, and AI behaviour, shaping

how our AI systems reason, respond, and perform in real-world customer support

environments.

Key Responsibilities

Prompt Design & Optimization

● Craft high-quality prompts, instructions, workflows, and agent behaviours for

LLM-based features.

● Build, iterate, and optimize prompts for reliability, accuracy, tone, safety, and cost.

● Develop evaluation frameworks to test performance across edge cases, failure

modes, and regressions to ensure robustness.

LLM System Development

● Work closely with AI engineers to integrate prompts into chains, RAG systems, or

hybrid models.

● Create prompt-based pipelines for tasks like:

○ Chat/voice summarization

○ Classification & tagging

○ QA automation

○ Disposition prediction

○ Agent-assist suggestions

○ Multi-step reasoning & workflows

Data & Evaluation

● Analyze call/chat transcripts to identify patterns and refine prompt logic.

● Run A/B tests, prompt benchmarks, and track quality metrics (accuracy,

hallucinations, latency).

● Document prompt changes, rationale, and performance deltas.

Cross-functional Collaboration

● Partner with product, ops, and engineering teams to understand workflows and

problem statements.

● Translate business requirements into robust prompt systems.

● Build internal frameworks, libraries, and best practices for prompt engineering.

What You Should Bring

● Strong command over language, reasoning, and structured communication.

● Experience working with LLMs, prompt engineering, or NLP-based products.

● Familiarity with OpenAI APIs, Anthropic, HuggingFace, LangChain, or similar

ecosystems.

● Analytical mindset with the ability to test, measure, and improve AI outputs.

● Ability to think through real-world workflows and edge cases.

● Comfort working in a fast-paced startup environment.

Nice to Have

● Experience with Python for prototyping or evaluation automation.

● Understanding of customer support workflows or BPO operations.

● Exposure to RAG, embeddings, or LLM fine-tuning.

● Prior work in conversational AI, chatbots, or dialogue design.

We are looking for a highly motivated and results-driven Business Development Professional to join our team. The role involves identifying new business opportunities, building strong client relationships, and driving revenue growth. The ideal candidate should have excellent communication skills, a strong understanding of sales processes, and the ability to convert leads into long-term partnerships.

Key Responsibilities

• Identify and generate new business opportunities through market research, networking, and cold outreach.
• Develop and maintain strong relationships with potential and existing clients.
• Understand client needs and propose suitable services to address their requirements.
• Create and deliver sales presentations, proposals, and pitches.
• Maintain accurate records of leads, opportunities, and client interactions in CRM tools.
• Stay updated with industry trends, competitor activities, and market dynamics.

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

Role - Manager – Paid Search/Social, (Gurgaon, Bangalore, Mumbai)

Overview of job -

Our Client is the world’s largest media investment company which is a part of WPP. They are a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

We are currently looking for a Manager – Performance Marketing In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup. This role assumes responsibility of crafting a performance strategy for clients and create success stories. Reporting of the role

This role reports to the Director – Performance Marketing

What your day job looks like -

● Develop strong relationships with counterparts in GroupM regional teams (Europe, U.S., Asia)

● Support the training and growth of your team

● Enforce search and social best practices with a focus on platform expertise, consistency, and quality of work delivery

● Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output

● Serve as point of escalation for your team and take ownership of resolving any issue

● Provide career development and coaching for your team

● Line manage 2-5 direct reports

● Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done

● Present strong and effective communication across all levels

What you’ll bring:

● You are proficient in English

● You have 5+ year experience of planning and managing Search and Social campaigns across multiple self-serve biddable platforms

● You have a high-level knowledge of Paid Search and paid social platforms (AdWords, Bing, Facebook, LinkedIn, Twitter, SA360, GA, AdWords Editor)

● Kenshoo, Marine, Salesforce, etc is a plus

● You possess strong analytical skills and a natural affinity for numbers ● You are able to examine raw data, draw conclusions and develop actionable recommendations as needed

● You have experience maintaining quality standards at scale

● You have experience providing service to local teams from a centralized location

● You have a passion for everything digital, with an active interest and understanding of online advertising industry trends

● You have excellent communication skills, both verbal and written

● You are proficient in Microsoft office and Google Sheets 

Job Description

We are hiring full-stack developers for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology.  Market-driven competitive salary for the right candidate

Roles & Responsibilities:

• Work with the Business Teams & Product Managers, understand the requirements and design the technical architecture and implement it
• Build the code independently according to the technical specifications, detailed design, maintainability, and coding and efficiency standards
• Create a technical design from Functional Design Doc / Requirements Doc and be able to troubleshoot with debugging skills
• Own product and its features from conception to delivery.

Qualifications:

• Proficiency in Node JS, and React JS.
• Hands on experience in developing customer facing Node JS based applications is a must.
• Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
• Familiarity with datastores such as MySQL, Oracle, Redis, and Solr/Elasticsearch.
• Knowledge of logging frameworks such as fluentd, logstash etc.
• Knowledge of Containerization (Docker, Kubernetes etc.) will be an advantage
• Writing and utilizing RESTful API services and performance tuning web applications
• Experience with cloud providers such as AWS, Azure etc.
• Passion for building & scaling consumer-facing products.
• Attention to detail, good communication and organizational skills

Basic Qualifications:

• Five+ years experience working in a Big Data Software Development role
• Experience managing and deploying ML models in real world environments
• Bachelor's degree in Computer Science, Mathematics, Statistics, or other analytical fields
• Experience working with Python, Scala, Spark or other open-source software with data science libraries
• Experience in advanced math and statistics
• Excellent familiarity with command line linux environment
• Able to understand various data structures and common methods in data transformation
• Experience deploying machine learning models

• Answer Inbound/Outbound Calls Professionally, Explain Products And Services To Customers
• Identify Customer's Needs And Wants And Convince Them To Buy The Product/Service
• Gain Comprehensive Product Knowledge To Enhance Performance
• International Voice Process/International BPO
• U.K. Shift Timings - 01:30 PM - 11:30 PM
• Fluent Communication Skills Mandatory
• Location - N.I.B.M. Kondhwa, Pune M.H.