Customer Support executive
0 - 1 yrs
₹1L - ₹3L / yr
Remote only
Skills
Technical support
Customer Support
Customer Service
Customer Relationship Management (CRM)
Sales
Marketing
We are a seed funded, early stage ed-tech startup.
We are trying to solve the problem of unemployment by skilling graduates in vernacular. At Learn4o, we love solving complex problems. The team comprises people with a solid background in impact startups. We move fast and ask a lot of ourselves and our people.
We are looking for the people who are passionate about creating impact and solving real hard problems of the society.
Why you should join our team- If you want to grow your career at a breakneck pace.
• If you like solving complex problems
• If you like bubbly environments with electrifying energy
Job Overview :
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away.
Responsibilities
• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.
Requirements
• High school diploma or equivalent.
• 2 years Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.
• Ability to tolerate stress and pressure.
We are trying to solve the problem of unemployment by skilling graduates in vernacular. At Learn4o, we love solving complex problems. The team comprises people with a solid background in impact startups. We move fast and ask a lot of ourselves and our people.
We are looking for the people who are passionate about creating impact and solving real hard problems of the society.
Why you should join our team- If you want to grow your career at a breakneck pace.
• If you like solving complex problems
• If you like bubbly environments with electrifying energy
Job Overview :
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away.
Responsibilities
• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.
Requirements
• High school diploma or equivalent.
• 2 years Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.
• Ability to tolerate stress and pressure.
Read more
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Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
About Learn4o Technology
Founded :
2020
Type :
Product
Size :
0-20
Stage :
Raised funding
About
At Learn4o, we are trying to solve the problem of unemployment in young graduates, who, despite having college degrees, don't have the skills for the real world. We are building a high quality Edtech platform in vernacular (regional languages) to ensure employ-ability. We believe that education should be outcome based, to make students skilled. If you come to L4o you will learn and get placed otherwise you get your money back. Visit l4o.in to see the future of education we are building.
Read more
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Subodh Popalwar
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