Customer Support executive at Learn4o Technology · Remote only · 0 - 1 years · ₹1L - ₹3L / yr · Raised funding · Remote only · Posted 2 Sep 2021
We are trying to solve the problem of unemployment by skilling graduates in vernacular. At Learn4o, we love solving complex problems. The team comprises people with a solid background in impact startups. We move fast and ask a lot of ourselves and our people.
We are looking for the people who are passionate about creating impact and solving real hard problems of the society.
Why you should join our team- If you want to grow your career at a breakneck pace.
• If you like solving complex problems
• If you like bubbly environments with electrifying energy
Job Overview :
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away.
Responsibilities
• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.
Requirements
• High school diploma or equivalent.
• 2 years Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.
• Ability to tolerate stress and pressure.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Learn4o Technology
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Schedule appointments for the field sales team (if applicable).
Meet daily/weekly/monthly call and sales targets.
Build and maintain good customer relationships.
Provide feedback to the team to improve the calling process.
Required Skills & Qualifications:
Minimum 12th pass; graduation is a plus.
Good communication skills (Hindi/English or regional languages).
Basic computer knowledge and familiarity with CRM tools.
Ability to handle rejection and work under pressure.
Strong persuasion and negotiation skills.
Positive attitude and willingness to learn.
Preferred Experience:
0–2 years of experience in telesales, customer service, or BPO.
(Freshers with good communication skills are welcome.)
Work Location: In person
We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.
Details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Apply here - https://forms.gle/8skDXQdt3Wt65shS9
Role Description:
The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.
Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.
Qualifications:
- Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
- Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
- Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
- Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
- Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
- Comfort using CRM tools, call tracking systems, and basic productivity software.
- Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.
Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
Role Description:
The role is a full-time position based in Mumbai office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.
Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.
Qualifications:
- Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
- Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
- Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
- Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
- Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
- Comfort using CRM tools, call tracking systems, and basic productivity software.
- Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.
Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
Job Title: Telecaller (1+ Years' Experience)
Job Summary: We are looking for a proactive and result-oriented Telecaller with at least 1 year of experience to handle outbound and inbound calls, generate leads, and maintain strong customer relationships.
Key Responsibilities:
- Make outbound calls to potential and existing customers to inform them about products/services.
- Handle inbound inquiries and provide accurate information.
- Generate and qualify leads and schedule follow-ups.
- Maintain a database of customer interactions and update CRM systems regularly.
- Achieve daily/weekly/monthly calling and conversion targets.
- Address customer queries and resolve concerns professionally.
- Coordinate with internal teams for smooth customer handling.
Requirements:
- Minimum 1+ years of experience as a Telecaller or in a similar role.
- Excellent communication in English.
- Ability to handle rejection and remain motivated.
- Basic knowledge of MS Excel/CRM tools.
- Strong convincing and negotiation skills.
Role Description The Tele Sales role is a full-time, on-site position based in Bengaluru. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities. Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.
Qualifications
Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
Proven experience in tele sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
Comfort using CRM tools, call tracking systems, and basic productivity software.
Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.
Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
Job Description – Sales Executive (Inside Sales)
Job Title: Sales Executive – Inside Sales (Server Sales)
Experience: Freshers
Location: Noida (Work from Office)
Employment Type: Full-Time
About the Role
We are looking for enthusiastic and confident Sales Executives to join our growing team. This is a Sales role where you will be responsible for selling server solutions to potential customers through phone calls. If you have excellent communication skills, enjoy interacting with people, and are passionate about building a career in sales, we'd love to hear from you.
Note: All sales activities will be conducted from the office through calls and online communication.
Key Responsibilities
- Connect with prospective customers through outbound calls.
- Understand customer requirements and recommend suitable server solutions.
- Explain product features, pricing, and benefits in a clear and professional manner.
- Build strong relationships with potential customers and address their queries.
- Follow up with leads to convert them into successful sales.
- Achieve daily, weekly, and monthly sales targets.
- Maintain accurate records of customer interactions and sales activities.
- Coordinate with internal teams to ensure a smooth customer onboarding process.
- Stay updated on the company's products and industry trends.
Eligibility Criteria
- Bachelor's degree in any discipline.
- Freshers are encouraged to apply.
- Candidates with up to 1 year of experience in Telecalling, Inside Sales, Customer Support, or Sales will be preferred.
Required Skills
- Excellent verbal communication skills in English and Hindi.
- Strong convincing and negotiation skills.
- Positive attitude with a customer-focused approach.
- Confidence in speaking with customers over the phone.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work in a target-driven environment.
- Quick learner with a willingness to understand technical products.
What We Offer
- Competitive salary with attractive performance-based incentives.
- Comprehensive product and sales training.
- Career growth opportunities in the IT sales industry.
- Supportive and collaborative work environment.
- Opportunity to develop communication, negotiation, and sales skills.
Why Join Us?
- No field visits – complete office-based Inside Sales role.
- Excellent opportunity for freshers to start a rewarding career in sales.
- Hands-on training and continuous learning.
- Fast-paced environment with opportunities for career advancement.
Job Responsibilities:
Handling all fresh inquiries by making outbound phone calls, answering basic queries, and scheduling their appointments with the Counsellors of K11.
These would be all the leads who have already inquired about the courses at K11 through various media.
The calls would NOT be cold calls to random data. Follow up calls to all these inquiries as required.
Update the details on CRM and other systems used by the company Submit daily activity report to immediate superior.
Desired Profile:
Excellent communication and coordination skills, counseling skills required.
Should be target-oriented, focused, proactive, and a keen learner (one who reads or is constantly learning and upgrading his or her knowledge base)
Preferred Qualifications:
Experience: 1 -4 years (Preferred a call center experience) Education: Graduate
Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon