Founded in 2011, Wingify is a bootstrapped company based in NCR (Delhi | Gurgaon | Noida). It has 51-250 employees currently and works in the domain of Marketing Tech.
Headout is evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. We are combining a delightful product experience, data-driven decisions, sophisticated supply side logistics network and world-class operations to solve a huge basic human problem: how do we have a good time? What you'll do: Manage a team of Associates focused on Community Engagement & Customer Success Manage team KPIs and oversee multiple channels of communication with our customers Build workflow processes and engagement guidelines for the team Collaborate with Operations and Product teams to continuously improve our Customer experience Improve training and quality control to ensure a consistent high-quality experience across all channels and customer touchpoints Who you are: Customer centric: Obsessed with customer experience and genuinely empathise with our users Communication: Excellent written and oral communication skills Process-oriented: You love the idea of interworking systems and structured processes. Familiar with various SaaS tools. Time management: You have excellent time management and prioritization skills and can handle multiple tasks with ease. Problem-solver: You are able to solve problems quickly and effectively. 5+ years experience with 3+ years of experience managing a team in a customer success or community management role.
Requirement 1. Right attitude to work with a start-up. 2. Willingness to work around the clock if necessary. 3. Outgoing personality with excellent communication skills. 4. Eagerness to take on an evolving role and to scale the same.
The desired candidate preferably a female should be an MBA/Mcom/ should possess excellent written and oral communications with at least 1-2 years of experience as an admin/support in financial services. Should communicate and coordinate with internal departments to handle & resolve client’s complaints, direct requests and unresolved issues to the designated resource. Should be able to manage the day-to-day operations of the office. Organizie and maintain files and records etc. should be · Proficient in financial terminologies. · Good mathematical skills · MS Office Prior experience in a financial institution/wealth management firm would be added advantage
Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time
Illuminei is a diversified Engineering services company in the Clean Energy space currently supporting India, the US and Europe in fulfilling their Energy requirements. We need an agile leader who can accomplish tasks in tight timelines with limited supervision and will be ready to form a team later. Responsibilities Coordinate internal resources and third parties/Client's for the flawless execution of projects Ensure that all projects are delivered on-time and with great quality Ensure resource availability and allocation Followup with new clients to get them up to speed with our internal workflow. Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and followup with them on timely basis to learn the status of the Projects. Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Requirements: Excellent communication skills as he/she will be dealing with Clients in US Any Engineering Degree Minimum 2 years of work experience Able to work night shifts
I am looking for a dynamic person who is an avid learner and passionate about education sector.
Agrosiaa is a pioneering online shopping platform for all the agricultural products available under the sun. Whereas for a buyer, may be a farmer or an urban gardener, Agrosiaa serves as a dedicated-to-agriculture shopping mall with the widest range of products of different categories. We have anything and everything related to the field of Agriculture. Right from variety of seeds to machinery to books, Agrosiaa is a dedicated marketplace for the buyers and vendors alike. We aim to give our customers a maximum choice and a great platform to the vendors to showcase any number of products they want.
JD for Customer Service Executives/ Food Concierge Responsibilities: Responsible for taking inbound calls and making outbound calls to the customers. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Follow up to ensure that appropriate actions were taken on customers' requests. Refer unresolved customer grievances or special requests to designated departments for further investigation. Adhere to SOP, Quality guidelines set for the process. Work closely with the E-Commerce Fulfillment team to ensure that customers receive their order, correctly and on time. Spot potential issues and establish the means to mitigate them. Must be on time, and have good attendance Other duties and special projects as assigned Qualifications: Previous customer-facing experience strongly preferred. Worked in an E-commerce environment or in an international BPO Ability to communicate clearly with customers and co-workers Great communication, language, verbal and written skills Professional and friendly phone demeanor Must be able to use the internet and Microsoft Office especially Excel Good computer skills and accurate typing skills of 30-40 wpm minimum Strong sense of urgency Positive attitude Commitment to continued education about Scootsy Company products as well as ways to create an exceptional customer experience. Ability to work varied hours/days/Rotational Shifts as dictated by business
Nanobi is profitable startup in analytics space with 70 + customers
Skills Alpha is an AI powered Skill Management platform. We have re-imagined the entire skilling continuum to include employee aspirations, driving alignment with the organization goals, acquiring skills in a multi dimensional model (goes beyond just learning) and ends with augmenting value to the organization through social learning and community collaboration. This is a multi-stakeholder platform that essentially gives control to the employee to manage their career growth and skilling journey.