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50+ Customer Relationship Management (CRM) Jobs in India

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Signal Expert Global LLP
Indore
0 - 2 yrs
₹8000 - ₹10000 / mo
Sales
Marketing
Business Development
Business relationship management
Customer Relationship Management (CRM)
+1 more

About Us: Signal Expert Global LLP is a Multi-National Company & involved in the business of providing Technical Analysis Research services in the Forex & Com-ex Global Market Since 2016. We provide learning and trading assistance about Forex and Com-ex segments. Also, Educate in Technical Analysis, identification of market Lots, pricing, possible entry points, barriers to entry, and the prevailing trends of the Forex and Com-ex market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Job Profile – International Sales Intern (Client On-boarding) / Full Time / Work from Office

Stipend – 8000 - 10000 k (in-hand) + Incentives

(can be promoted as an employee after 3 months based on performance)

Key Responsibilities:

  • Proactively reach out to potential leads and convert them into active clients.
  • Explain the account opening process clearly and assist clients in completing documentation and KYC requirements.
  • Guide clients through broker platform registration (e.g., MT4/MT5).
  • Follow up regularly to ensure clients fund their trading accounts.
  • Coordinate with broker partners to resolve on-boarding issues or delays.
  • Maintain accurate records of client progress in CRM and report daily/weekly updates to the team lead or manager.
  • Educate clients on basic platform use, signal access, and trading readiness.
  • Act as the first point of contact for new clients and ensure a positive on-boarding experience.

Qualifications:

  • Freshers with an interest in international sales and financial markets.
  • Minimum Graduate or Post Graduate. (Not Pursuing)
  • Excellent verbal and written communication skills in English.
  • Vocal,Confident, proactive, and eager to learn in a performance-driven environment.
  • Previous experience in sales/direct client interaction (part-time,internship)preferred.
  • Available for a full-time, in-office internship in Indore for 3 months

**Ideal match :- Fresh graduates / Post graduates looking for a foundation to build a career in sales in Financial Service Industry**

Read more
Signal Expert Global LLP
Indore
0 - 1 yrs
₹8000 - ₹10000 / mo
Customer Acquisition
International sales
Trading
Customer Relationship Management (CRM)
English Proficiency

Key Responsibilities:


  • Convert leads into active clients
  • Assist in account opening & KYC
  • Guide users on broker platforms (MT4/MT5)
  • Drive account funding & onboarding
  • Be the first point of contact for new clients


Qualifications:


  • Freshers or recent graduates with an interest in international sales and financial markets.
  • Excellent verbal and written communication skills in English.
  • Confident, proactive, and eager to learn in a performance-driven environment.
  • Available for a full-time, in-office internship in Indore.
Read more
Signal Expert Global LLP
Indore
1 - 3 yrs
₹2.4L - ₹4L / yr
Customer Relationship Management (CRM)
Client Management
Cold Calling
Convincing
Fluent English

Key Responsibilities:


  • Proactively reach out to potential leads and convert them into active clients.
  • Explain the account opening process clearly and assist clients in completing documentation and KYC requirements.
  • Guide clients through broker platform registration (e.g., MT4/MT5).
  • Follow up regularly to ensure clients fund their trading accounts.
  • Coordinate with broker partners to resolve onboarding issues or delays.
  • Maintain accurate records of client progress in CRM and report daily/weekly updates to the team lead or manager.
  • Educate clients on basic platform use, signal access, and trading readiness.
  • Act as the first point of contact for new clients and ensure a positive onboarding experience.


Qualifications:


  • Minimum Graduate or Post Graduate.
  • Excellent communication and interpersonal skills.
  • Basic understanding of trading platforms (MT4, MT5, etc.) and brokerage operations is a plus.
  • Goal-oriented, organized, and self-motivate.
Read more
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 7 yrs
₹3L - ₹5L / yr
Quality audit
Audit management
Customer Service
Customer Relationship Management (CRM)
Customer Support
+3 more

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)


Job Title: Quality Analyst

Work Location: Gurugram (Onsite)


Education:

  • Minimum qualification: Graduate


Experience:

  • 2 to 8 years of total work experience
  • Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory


Key Responsibilities

  • Evaluate live and recorded calls to ensure service quality standards
  • Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
  • Provide structured and actionable feedback to agents
  • Conduct regular call calibration sessions
  • Maintain daily/weekly audit count logs
  • Ensure adherence to quality frameworks and feedback mechanisms
  • Perform DIP checks and maintain accuracy of quality reports
  • Prepare quality analysis reports using basic Excel


Required Skills

  • Excellent verbal communication in both Hindi and English
  • Strong attention to detail and process orientation
  • Working knowledge of Basic Excel
  • Experience in call audits, feedback processes, and DIP checks
Read more
Remote only
1 - 5 yrs
₹4L - ₹8L / yr
Salesforce
Presales
Sales presentations
Technical sales
B2B Marketing
+3 more

Job Title: Sales Executive (1 Yrs Exp) – Enterprise AI Software Pre-Sales


About PGAGI:


At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.



Role Overview:


We are seeking a Sales Executive with 1+ years of experience in B2B IT/Tech/AI/AI Solutions sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.



Key Responsibilities:


• Drive B2B enterprise pre sales for AI and solutions, managing the end-to-end sales and pre-sales cycle.

• Engage with potential clients (company-provided leads) to understand business pain points and propose AI-driven software solutions.

• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions, and proof-of-concept (POC) design.

• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.

• Prepare business and technical proposals, pricing models, and solution roadmaps.

• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.

• Track, manage, and report pipeline and pre-sales activities using CRM tools.

• Meet or exceed monthly and quarterly B2B sales targets.


Requirements:


• 1+ years of experience in B2B IT/Tech/AI/Solution sales and pre-sales.

• Proven track record in solution selling or enterprise-level software sales.

• Solid understanding of AI, Solution development , or cloud-based solutions and their business applications.

• Exceptional presentation, negotiation, and proposal writing skills.

• Experience with consultative and solution-oriented sales for mid to enterprise clients.

• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.

• Bachelor’s degree in IT, Business, Engineering, or a related field.



What We Offer:

• Competitive salary + attractive performance incentives.

• Fully remote, flexible work environment.

• Opportunity to work with cutting-edge AI  products.

• Career growth with a fast-scaling AI consultancy.

• Exposure to global B2B enterprise clients . 

Read more
PGAGI
Javeriya Shaik
Posted by Javeriya Shaik
Remote only
2 - 3 yrs
₹4L - ₹5L / yr
b2b
Sales
Customer Relationship Management (CRM)
B2B Marketing

About PGAGI:

At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Role Overview:

We are seeking a Sales Executive with 2+ years of experience in B2B IT/Tech/AI/SaaS sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.


Key Responsibilities:


• Drive B2B enterprise sales for AI and SaaS solutions, managing the end-to-end sales and pre-sales cycle.

• Engage with potential clients (company-provided leads) to understand business pain points and propose AI-driven software solutions.

• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions, and proof-of-concept (POC) design.

• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.

• Prepare business and technical proposals, pricing models, and solution roadmaps.

• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.

• Track, manage, and report pipeline and pre-sales activities using CRM tools.

• Meet or exceed monthly and quarterly B2B sales targets.

Requirements:


• 2+ years of experience in B2B IT/Tech/AI/SaaS sales and pre-sales.

• Proven track record in solution selling or enterprise-level software sales.

• Solid understanding of AI, SaaS, or cloud-based solutions and their business applications.

• Exceptional presentation, negotiation, and proposal writing skills.

• Experience with consultative and solution-oriented sales for mid to enterprise clients.

• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.

• Bachelor’s degree in IT, Business, Engineering, or a related field.

What We Offer:

• Competitive salary + attractive performance incentives.

• Fully remote, flexible work environment.

• Opportunity to work with cutting-edge AI and SaaS products.

• Career growth with a fast-scaling AI consultancy.

• Exposure to global B2B enterprise clients . 

Read more
Mumbai
0 - 6 yrs
₹2L - ₹2.5L / yr
Customer Support
Accounting
Accounting software
Communication Skills
Proprietary software
+24 more

*📢 Hiring: Customer Support Executive (ERP Software) – Mumbai*


*👨‍💻 Company:* Torero Softwares Ltd

*📍 Location:* Lower Parel East, Mumbai (5 min from station)

*🕘 Timing:* Monday to Saturday | 10 AM – 7 PM

*💼 Experience:* Freshers to 2 years

*🎓 Education:* Commerce graduates OR 12th pass with Customer Support experience


*🔹 Role:*

* Help clients with ERP software (accounting, billing, GST)

* Provide support via phone/Anydesk/TeamViewer

* Train and onboard new users

* Coordinate with tech team for issue resolution


*🔹 Skills Needed:*

* Good communication skills

* Basic understanding of accounting & GST

* Customer-friendly attitude


*🔹 What We Offer:*

* Full software training will be provided

* Friendly work environment

* Career growth opportunities

* Competitive salary


⚡ Immediate Joiners to Candidates On Notice Period Preferred!


*📩 Apply Now*

Read more
MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 6 yrs
₹5L - ₹8L / yr
Team leadership
Leadership development
Team Management
Team building
Sales training
+9 more

Role Overview: We are seeking a high-performing Sales Team Lead to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.


Key Responsibilities:

Team Leadership & Management:

  • Lead, manage, and coach a team of Business Consultants to consistently achieve monthly revenue and product targets.
  • Conduct daily huddles, pipeline reviews, and performance check-ins.
  • Monitor adherence to sales processes, CRM hygiene, and SOPs.

Revenue Ownership:

  • Own and drive the team's revenue target with a strong focus on IVR and WhatsApp Business API.
  • Enable team members to upsell and cross-sell add-on products (SMS, Truecaller, etc.).

Training & Development:

  • Work closely with the Sales Enablement team for onboarding and upskilling.
  • Conduct mock calls, feedback sessions, and sales coaching regularly.


Qualifications:

  • 3–6 years of experience in B2B sales, preferably in the SaaS or cloud communication domain.
  • Minimum 1 year of experience in a team handling or mentorship role.
  • Proven track record of achieving and exceeding individual and team sales targets.
  • Strong understanding of consultative selling and solution-based pitching.
  • Hands-on experience with CRM tools like Zoho or similar platforms.
  • Excellent communication, leadership, and interpersonal skills.
  • High ownership mindset with the ability to thrive in a fast-paced, target-driven environment.


Additional Information:

  • Competitive salary with team and individual performance-based incentives.
  • Opportunity to lead a high-impact sales team in a fast-growing SaaS company.
  • Structured growth and leadership development path.
  • Collaborative work culture and access to experienced mentors.


Read more
Appstean Infotech
Nikhita Chourasia
Posted by Nikhita Chourasia
Ahmedabad
2 - 4 yrs
₹4L - ₹9L / yr
Sales
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Business Development
Direct sales
+1 more

We are seeking a talented and results-driven individual to join our team as a Business Development Manager specializing in selling of software products and services.

 

Industry Type: IT/ Software

 

Job Profile: Business Development  

 

Required Experience: 2-4 yrs

 

Location: Ahmedabad

Work from Office

 

Responsibilities

 

 

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

 

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

 

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

 

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

 

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

  1. Ensure brand matrix productivity through effective business planning & market updates

 

  1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

 

  1. Travel to assigned territory for business closures.

 

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
  • Proven experience of 3-5 yrs  in key account management, sales, or business development within the software industry.
  • Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
  • Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
  • Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
  • Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
  • Proficiency in CRM software and other relevant tools for account management and sales tracking.


If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

 

 

 

Read more
hunarstreet

hunarstreet

Agency job
Mumbai, Noida
1 - 4 yrs
₹1L - ₹4L / yr
Business Development
Customer Relationship Management (CRM)
Lead Generation
B2B Marketing
Sales

Job Description: Business Development executive


Designation: - Business Development Executive

Experience: - 1-2 Years

Qualification - MBA

Location:-Mumbai, Delhi,

No Remote:-(Onsite Only)

Timing – 10:30AM to 7:30PM


About Recharge Trendd Setter Ltd:


Recharge Trendd Setter Ltd is a 23-year-old integrated advertising, brand solutions, BTL, Events, digital marketing, and marketing technology company. With a robust presence in India and internationally, we specialize in delivering creative and technology-driven solutions across various industries, including agriculture, automobiles, FMCG, and more. As we expand further, we are seeking highly driven professionals to lead business growth and strengthen our market presence.


è https://rechargestudio.com/



About the Role


As a Business Development Executive, you will play a critical role in identifying new opportunities, generating leads, and driving revenue growth. You will connect with clients, promote our services, and collaborate with internal teams to deliver impactful solutions.


Key Responsibilities


Lead Generation & Prospecting


  • Identify and connect with potential clients through market research, cold calling, networking, and outreach.
  • Generate a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing domains.

Client Engagement & Relationship Management

  • Develop and nurture relationships with key decision-makers and stakeholders to understand their business requirements.
  • Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

  • Achieve business targets by converting leads into long-term clients.
  • Coordinate with internal teams to create proposals, quotations, and strategic sales plans.

Market Research & Analysis

  • Conduct market research to understand industry trends, competitor activities, and client needs.
  • Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

  • Develop and nurture long-term relationships with clients to ensure repeat business.
  • Serve as the point of contact, delivering exceptional client support and ensuring satisfaction throughout the project lifecycle.

Campaign Planning Support

  • Collaborate with internal teams to develop customized proposals and marketing strategies.
  • Assist in executing BTL campaigns, digital initiatives, and events to drive client success.

Reporting & CRM Management

  • Maintain accurate client and sales data in CRM tools.
  • Provide regular updates on leads, opportunities, and sales performance to the leadership team.


What We’re Looking For


  • 1-2 years of experience in business development, sales, or client acquisition.
  • Strong understanding of branding and brand solution, BTL activations, events, and digital marketing solutions.
  • Excellent communication, negotiation, and presentation skills.
  • Proven ability to prospect, generate leads, and close deals.
  • Familiarity with CRM tools and Microsoft Office Suite.
  • Self-motivated with a results-driven mindset and a passion for achieving targets.




Why Join Us?


  • Competitive salary with performance-driven incentives.
  • Opportunity to work on diverse, high-impact projects with leading brands.
  • A collaborative and growth-focused work environment.
  • Exposure to the brand solutions, BTL, Marketing technology solutions, events, and digital marketing landscape.
  • Fast-track career growth for high-performing individuals.



Read more
Bhanzu

at Bhanzu

1 video
2 recruiters
Balaji R
Posted by Balaji R
Bengaluru (Bangalore)
3 - 8 yrs
₹6L - ₹10L / yr
Team Management
Team leadership
Team building
Inside Sales
Business Development
+12 more

Roles and Responsibilities:


  • Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives.
  • Collating and maintaining client information in the CRM database and keeping the track of the team
  • Strong Team leader who keeps the team on track
  • Email & WhatsApp conversations with potential leads.
  • Make potential leads understand our courses.
  • Convert potential leads into customers.
  • Learning & using our customer relations management software & others related computer software.

Requirements:


  • Excellent written and verbal communication skills
  • Experience in Team leading in the International process
  • Ability to work under pressure.
  • Laptop is mandatory.
  • Willing to work in a start-up environment (fast paced).
  • Willing to work 6 days a week.
  • Employment Type-Full-time


Read more
Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹6L / yr
Sales
Customer Relationship Management (CRM)
Negotiation
Corporate Communications
B2B Sales
+2 more

At Exito, we focus on creating bespoke solutions that focus on thought leadership, collaboration, re-education and building new business opportunities. Our conferences and summits reach global markets across the EMEA & APAC regions where we engage with various CXO's and Business Leaders across industries in tech and non-tech spaces.

 

As a Business Development Executive, your main responsibility would be to establish a network with various solution or product providers who are relevant to our conferences and onboard them accordingly.

 

Responsibilities:

  • Responsible for generating revenue through the sale of sponsorship packages for conferences by targeting various companies, organizations and associations.
  • Strategic research to understand the relevant market and business challenges aligned with the subject area of each event and develop a list of potential sponsors for each conference.
  • Utilize telephone solicitation, electronic and written correspondence and face-to-face meetings as tools to meet and exceed the budgeted sponsorship target for each conference.
  • Engaging with clients on the phone and developing lasting relationships.
  • Working with the marketing department to convert inbound sales enquiries into leads.
  • Oversight of the full sales cycle of each event, managing baseline business metrics and growth targets.
  • Attend daily/weekly sales update meetings and conference planning meetings as required.
  • Achieving monthly and overall revenue targets.

 

Requirements:

  • Minimum 1 to 3 years of experience in B2B Business Development.
  • Excellent verbal and written communication.
  • Experience in market research and lead generation.
  • Experience in a revenue generation role is a bonus.

 

Job Type:

Full time & On-site

5 day work week

 

Perks:

  • Travel opportunities to different cities & countries
  • Attractive commissions
  • Hands-on training
  • International exposure
  • Diverse growth opportunities
  • Insurance Coverage

 

Location: Koramangala, Bangalore

 

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Mumbai, Navi Mumbai
2 - 6 yrs
₹5L - ₹7L / yr
Customer Relationship Management (CRM)
Onboarding

Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Read more
LimeTray

at LimeTray

1 recruiter
LimeTray Gurugram
Posted by LimeTray Gurugram
Gurugram
0 - 1 yrs
₹3L - ₹4L / yr
Client Management
Customer Relationship Management (CRM)
Communication Skills
Corporate Communications
Revenue growth
+2 more

About LimeTray

LimeTray is a leading SaaS company that provides digital infrastructure to F&B businesses, helping them streamline operations, grow their online presence, and boost customer engagement. We work with thousands of restaurants and cloud kitchens across India and internationally, offering them a full-stack platform that includes online ordering, CRM, loyalty programs, and more. Our mission is to enable restaurants to compete in the digital age with powerful, easy-to-use technology.


About the Job – Account Manager

Key responsibilities:

  • Engage an assigned portfolio of restaurants to help them derive maximum value from LimeTray's products.
  • Act as a consultant to key accounts—resolving their needs using LimeTray’s solutions and maintaining strong relationships.
  • Drive renewal revenue through proactive planning and support.
  • Upsell additional products and services to existing clients to generate incremental revenue.
  • Serve as the primary point of contact for large accounts, promoting trust and customer satisfaction.
  • Monitor key metrics such as revenue, adoption, and churn for your portfolio.
  • Create client success stories to support new customer acquisition.
  • Collaborate with the product team to improve regional product adoption strategies.


Perks:

5 days working | Medical insurance | Career growth opportunities | Collaborative, dynamic work environment


Skill(s) required:

Client Interaction | Client Relationship Management | Effective Communication (written & spoken English) | Interpersonal Skills | MS Excel & PowerPoint | Negotiation & Presentation Skills | Report Generation & Writing


Who can apply:

Only candidates who:

  • Have a minimum of 1 year of experience
  • Are based in Delhi or Gurgaon


Other requirements:

  • A bachelor’s degree in Business, Sales, Marketing, or a related field
  • Internship/full-time experience in Sales or Marketing (SaaS industry preferred)
  • Understanding of Indian market customer interactions
  • Strong communication and interpersonal skills (non-negotiable)
  • Self-motivated, proactive, and capable of working independently
  • Track record of meeting/exceeding targets
  • Familiarity with CRM tools and Office Suite (Excel, Word, PowerPoint)
  • Mandatory: Laptop and smartphone (BYOD policy)


Salary:

2 months probation

  • 15,000 stipend during probation

Annual CTC: ₹ 3,00,000 – ₹ 4,00,000

  • Fixed pay: ₹ 3,00,000 - ₹ 3,50,000
  • Variable pay: ₹ 0 – ₹ 50,000
Read more
Incruiter

at Incruiter

1 recruiter
Anjali Bose
Posted by Anjali Bose
Hyderabad, Bengaluru (Bangalore)
1 - 4 yrs
₹1L - ₹5L / yr
HR Coordinator
Interview coordination
Customer Relationship Management (CRM)
MS-Office
Interpersonal Skills

InCruiter is a next-generation technical screening and talent assessment platform. We are a SaaS-based organization with an interview service (IaaS) at its core. IaaS & Video Interview Platforms have a combined market size of 5-6Bn USD. It’s a niche and new market segment in the B2B sector


EXCITED ABOUT YOUR TASKS?


1. HR Coordination:


● Oversee and coordinate interview processes, including onboarding interviewers and conducting


Quality interviews.


● Ensure adherence to policies and regulatory requirements of the company.


2. Client Relationship Management:


● Serve as a liaison between Clients/recruiters ensuring effective communication and alignment of goals.


● Build and nurture strong relationships with client’s HRs/recruiters, understanding their needs and addressing concerns.


3. Communication and Collaboration:


● Facilitate clear communication between recruiters and clients to streamline processes and resolve issues.


● Build rapport with employees and clients at various organizational levels


● Should have product knowledge and resolve platform issues and impart training.


4. Performance Monitoring:


● Monitor key performance indicators (KPIs) for assigned accounts and take corrective actions as needed.


● Provide regular reports on account status, highlighting achievements and areas for improvement.


5. Communication and Collaboration:


● Foster effective communication between internal teams and clients to address queries, concerns, and feedback.


● Collaborate with cross-functional teams to ensure a cohesive and client-centric approach.


WHAT WILL YOU NEED TO SUCCEED?


● Bachelor/ Master's degree in Human Resources, Business Administration, or a related field.


● Previous experience in HR coordination, recruitment or a related HR role.


● Exposure to client interaction or account management is advantageous.


● Strong communication and interpersonal skills, essential for both HR and client interactions.


● Ability to multitask, problem-solve, and meet deadlines.


● Proficiency in MS Suite.


● Ability to adapt to evolving HR and client management need


Read more
Mirorin

at Mirorin

2 candid answers
Indrani Dutta
Posted by Indrani Dutta
Bengaluru (Bangalore)
10 - 15 yrs
₹3L - ₹10L / yr
Nutritionist
Dietician
Customer Relationship Management (CRM)

 

Job Title: Nutritionist – Women’s Health & Midlife Wellness

Location: Bangalore

Company: Miror Therapeutics Pvt Ltd

Experience: 10-15 years

Qualification: Bachelor's or Master's degree in Nutrition from an accredited institution

 

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

 

Role Summary

We are looking for a passionate and qualified Nutritionist to join our growing team. The ideal candidate will have a strong understanding of women’s health and be capable of addressing a wide range of concerns — from hormonal imbalances to nutritional needs during peri-menopause, menopause and aging.


Key Responsibilities

·        Provide personalized nutrition consultations and guidance to women experiencing:

·        Menopause and peri-menopause symptoms , PCOS, thyroid disorders, UTI, Irregular menstrual cycles and PMS, Bone health, metabolic changes, and aging-related health concerns

·        Act as a health coach, supporting not just what to eat, but how to make changes sustainable in the context of the women’s lifestyle, preferences and mindset.

·        Educate and support users through 1-on-1 calls, chat consultations, or content creation

·        Stay updated on the latest in women’s health, nutrition trends, and hormonal health

·        Assist in community engagements by addressing queries and delivering awareness sessions

·        Contribute to product development with insights into women’s nutritional needs

·        Suggest creative and practical recipe ideas aligned with nutritional goals and member preferences, improving adherence.

·        Use targeted food interventions (not just generic plans) rooted in deep nutritional science to support conditions like PCOS, autoimmune issues, fatigue, brain fog, and metabolic dysfunction.

·        Actively engage with Miror’s community members on WhatsApp and Facebook by addressing their nutrition and wellness queries.

·        Conduct interactive sessions, live Q&As, and awareness workshops within these communities to educate and support women on their health journey.

·        Collaborate with the community management team to identify common health concerns and create relevant content or resources.

·        Foster a sense of trust and connection with members through regular participation and personalized guidance in community discussions.


Requirements

·        Degree in Nutrition, Dietetics, or related field from a recognized institution

·        Has a friendly and outgoing personality

·        Has excellent communication and interpersonal skills

·        Is able to work in a fast-paced environment and a hunger to deepen your knowledge in menopausal Nutrition.

·        10 to 15 years of hands-on experience in clinical or women’s health settings

·        Deep understanding of female physiology, especially health challenges

·        Strong communication and empathetic counselling skills

·        Comfortable working in a digital-first environment


Preferred

·        Prior experience working with women across menopause, PCOS, and thyroid issues

·        Exposure to online health platforms or community-led wellness models

·        Certification in women’s health or hormonal nutrition is a plus


Why Join Miror?

·        Be part of a pioneering mission focused on women’s health

·        Work in a flexible, purpose-driven environment

·        Collaborate with doctors, researchers, and innovators in FemTech


How to reach me?

Check us out on – www.miror.in

Message me here in Cutshort messenger and soon I will connect with you!

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MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 6 yrs
₹4L - ₹7.5L / yr
Customer Service
Customer Support
NPS
Customer Relationship Management (CRM)
Client Servicing
+3 more

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.


Role Overview:

We’re looking for a hands-on, technically fluent Customer Support Team Lead who is passionate about solving problems, leading high-performance teams, and delivering exceptional customer experiences. This role is ideal for someone who thrives in a fast-paced B2B SaaS environment and brings deep expertise in cloud telephony, WhatsApp Business APIs, and Zoho CRM.You will act as a player-coach, guiding and mentoring your team while jumping into complex cases yourself when needed. As a key leader in our support organization, you'll work cross-functionally with Product, Engineering, and Customer Success to ensure every customer issue is not just resolved—but understood, documented, and prevented in the future.


Responsibilities:

Team Leadership & Development

  • Lead, mentor, and coach a team of support executives to exceed individual and team KPIs.
  • Conduct performance reviews, provide actionable feedback, and identify training needs.
  • Manage shift schedules, workloads, and high-priority escalations to ensure SLAs are met.
  • Foster a culture of accountability, ownership, and continuous improvement.

Customer Experience & Escalation Management

  • Handle escalated customer issues, ensuring quick and accurate resolutions.
  • Monitor support quality across channels and implement measures to improve CSAT and NPS.
  • Proactively identify trends and systemic issues; drive cross-functional resolutions.

Zoho CRM & Operational Management

  • Oversee support operations via Zoho CRM and Zoho Desk, including ticket queues, live chat, and call support.
  • Create and manage dashboards, workflows, automations, and custom reports to improve efficiency.
  • Track KPIs such as FCR, AHT, SLA adherence, and CSAT.

Technical Troubleshooting & Escalation

  • Serve as the primary point for complex issues related to:
  • Cloud Telephony: IVR setups, SIP issues, jitter/latency, call routing, CTI configurations.
  • WhatsApp Business API: Message failures, template issues, API integration, webhook errors.
  • Collaborate with the Engineering team for bug diagnosis and resolution.

Process Improvement & Knowledge Management

  • Analyze recurring issues, advocate for product fixes, and build preventive workflows.
  • Maintain comprehensive internal and external knowledge bases and documentation.
  • Standardize troubleshooting processes and ensure team-wide knowledge transfer.

Cross-Functional Collaboration

  • Partner with Product, Onboarding, and Account Management teams to support seamless implementations and retention.
  • Represent the voice of the customer in product discussions and roadmap planning.


Required Skills & Qualifications:

  • 3–5+ years in a B2B technical customer support role; preferably within a SaaS, CPaaS, or cloud telephony environment.
  • 1–2+ years in a leadership or supervisory role.
  • Prior experience in VoIP, IVR systems, or business messaging solutions (WhatsApp, SMS) is essential.
  • Proficiency in Zoho CRM and/or Zoho Desk is highly desirable.
  • Strong understanding of cloud telephony (SIP, PBX, CTI, call routing, etc.).
  • Knowledge of WhatsApp Business API including template setup, endpoints, integration, and common errors.
  • Ability to read and interpret API documentation and troubleshoot integration issues.
  • Strong leadership and mentoring capabilities.
  • Excellent verbal and written communication skills.
  • High emotional intelligence and composure under pressure.
  • Analytical mindset with a proactive approach to solving root causes, not just symptoms.


Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!


Perks & Benefits:

  • Be part of a fast-growing and innovative company that is a leader in the cloud communications industry.
  • A collaborative and supportive work environment that values your contributions.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and career advancement.
  • The chance to make a real impact on our customers and the success of our business


Read more
SmartWinnr
Human Resource
Posted by Human Resource
Hyderabad
1 - 2 yrs
₹8L - ₹10L / yr
Customer Relationship Management (CRM)
MS-Office
Effective communication

We are looking for a motivated, detail-oriented, and customer-focused Sales Operations Executive to join our team in Hyderabad. This role is ideal for someone with 2 years of B2B sales experience, who is also interested in sales operations and enjoys managing key backend sales processes including documentation and coordination.

You will play a key role in supporting the sales cycle through operational excellence, documentation handling, CRM management, and cross-functional collaboration


Key Responsibilities


Sales Operations & Documentation

  • Maintain and update CRM (Pipedrive) with accurate lead, deal, and activity records.
  • Prepare and manage sales documentation including NDAs, contracts, proposals, and agreements.
  • Coordinate internally with legal or leadership teams for contract reviews and approvals.
  • Ensure all sales documents are properly maintained, organized, and shared with relevant stakeholders.
  • Track and support the execution of contracts, renewals, and onboarding documentation.


Internal Collaboration & Reporting

  • Collaborate with the sales team to support proposal creation and timely follow-ups.
  • Work closely with the marketing team to ensure alignment in outreach communication and messaging.
  • Share insights from documentation workflows and client queries to improve internal processes.
  • Contribute to weekly reports, pipeline reviews, and forecasting sessions.
  • Stay updated on SmartWinnr’s product features, client success stories, and industry trends.


Requirements


Professional Experience

  • 2 years of experience in B2B or inside sales, with exposure to sales operations or documentation workflows.
  • Proven ability to manage contracts, documentation, and cross-functional coordination.


Skills & Tools

  • Excellent communication, interpersonal, and organizational skills.
  • Proficiency with CRMs (preferably Pipedrive), MS Office, and Google Workspace.
  • Comfort with digital documentation tools and virtual communication platforms.


Personal Attributes

  • Highly proactive and self-driven with strong attention to detail.
  • Quick learner with the ability to adapt in a fast-paced environment.
  • Team player with a positive and growth-oriented mindset.


What We Offer

  • Opportunity to drive the growth strategy of a fast-scaling SaaS company.
  • Work across diverse functions: marketing, sales, and product.
  • Collaborative work environment focused on innovation and creativity.
  • Professional development opportunities.
  • Competitive salary and benefits package.








Read more
Consulting  Beyond
Coordinator Propotentia
Posted by Coordinator Propotentia
Chennai
3 - 6 yrs
₹4L - ₹5L / yr
Business Development
Inside Sales
Client Management
Lead Generation
Customer Relationship Management (CRM)
+1 more

Job description

Business Development Executive

*Only Male Candidates*

Roles and Responsibilities

 

*Represent the company to prospective clients, explaining the services Offered, Identity Potential clients establishing connections

through email, or sending promotional brochures periodically to prospects.

*Participate in seminars and exhibitions where entrepreneurs congregate and have knowledge of business operations prepare and deliver professional presentations to clients.

*Develop and maintain relationships with clients to ensure their satisfaction with

services rendered provide market feedback to the company.

*Leadership regarding competitive offerings and customer needs.

*Meet or exceed sales targets and goals requirements.

Desired Candidate Profile:


* Must have 3 years of Experience in business development or a similar role Experience in the management consulting industry or a related field strong presentation skills.

* Including proficiency in power point and other presentation tools and excellent

written and verbal communication skills in English.

* A customer-focused mindset with the ability to team Familiarity with business

operations and financial management proven track record of meeting or exceeding sales targets and goals.

 

* Mba – Marketing (Preferred)

Exp: 3-5yrs

Read more
hunarstreet technologies

hunarstreet technologies

Agency job
Bengaluru (Bangalore)
3 - 5 yrs
₹4L - ₹5L / yr
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
database management

Work with Product Managers and customers to determine business

needs and solutions.

Address customer queries and issues in a timely manner.

Trouble shooting and resolving issues faced by end users

Problem Solving and Root cause analysis

Provide post-sales support to customers as needed.

Communicate customer feedback to design team in order to make

appropriate changes in product design.

Conduct internal application trials for verification and qualification of

product.

Interact with marketing team to maintain a high level of consumer

awareness of product.

Prepare training and marketing presentations for customers and sales

personnel.

Visit key customers to support specific design problems or

competitive situations.

Evaluate new software products and provide defect and enhancement

reports.

Assist in modifying existing product to improve system performance.

Maintain comprehensive tutorials to assist product team in designing

and development of new products.

Maintain clear and accurate documentations of problem solutions.

 Experience in Companies related to Passive components,

Automation, Industrial Segment

Read more
Gurugram
1 - 6 yrs
₹3L - ₹5L / yr
Customer Service
Customer Relationship Management (CRM)
Customer Support
Telesales
telecalling
+2 more

Position: Customer relationship (ecommerce- fashion)

Experience: 1+ year with Fluent in English Speaking

Location: Udyog vihar phase-1, Gurgaon

salary: Negotiable

industry: fashion/ ecommerce


only Female with fluent in English speaking skill, smart.

experience in same industry would be prefer.


mail updated resume with current salary-

email: etalenthire[at]gmail[dot]com

satish- 88 O2 74 97 43

Read more
Mrproptek
Prerna Mittal
Posted by Prerna Mittal
Mohali, Gurugram, Noida
4 - 6 yrs
₹5L - ₹9L / yr
Content Writing
Community Management
Communication Skills
Marketing analytics
Strategy development
+2 more

Social Media Manager :


About MrPropTek


MrPropTek is a forward-thinking property technology company transforming how people find, buy, and manage real estate. Whether it's smart property listings, virtual tours, or market insights, we blend innovation with real-world solutions to serve property seekers, investors, and agents alike.

Job Summary

We’re looking for a creative and strategic Social Media Manager to take charge of our digital presence across platforms like Instagram, Facebook, LinkedIn, TikTok, and X (formerly Twitter). The ideal candidate will be passionate about property, tech-savvy, and obsessed with content that converts.

Key Responsibilities

  • Develop and execute a comprehensive social media strategy aligned with MrPropTek’s brand and goals.
  • Plan, create, and schedule content (posts, reels, stories, videos, etc.) across all major platforms.
  • Engage with our online community, respond to comments/messages, and grow follower count organically.
  • Collaborate with the marketing and sales teams to promote new listings, services, and campaigns.
  • Monitor performance metrics (engagement, reach, conversion) and prepare monthly reports.
  • Stay updated with social media trends, tools, and best practices, especially in the real estate and proptech space.
  • Manage paid social campaigns (Meta Ads, LinkedIn Ads, etc.) to generate leads and drive traffic.
  • Oversee influencer collaborations or brand partnerships when relevant.

Qualifications

  • Proven work experience as a Social Media Manager or similar role.
  • Excellent knowledge of platforms like Instagram, Facebook, LinkedIn, TikTok, and YouTube.
  • Strong creative skills in content creation — writing, basic graphic design (Canva, Adobe Suite), and short-form video editing.
  • Analytical mindset with proficiency in tools like Meta Business Suite, Buffer/Hootsuite, Google Analytics, etc.
  • Passion or background in real estate, proptech, or digital marketing is a major plus.
  • Bachelor’s degree in Marketing, Communications, or related field (preferred but not required).


Read more
MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Remote only
4 - 6 yrs
₹8L - ₹9L / yr
Analytical Skills
skill iconGoogle Analytics
Strategic planning
Social Media Marketing (SMM)
Email Marketing
+8 more

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for data-driven marketers who can own growth from end to end.


Job Overview

We’re looking for a sharp and analytical Performance Marketer who thrives on numbers, experimentation, and results. You’ll manage multi-channel ad campaigns across Google, Meta, LinkedIn, WhatsApp, and Email—optimizing for performance and ROI. This role requires strong command over marketing tools, excellent reporting skills, and hands-on experience managing large budgets in the B2B SaaS space.


Key Responsibilities


  • Plan, execute, and scale performance campaigns across Google Ads, Meta, WhatsApp, Email, and LinkedIn platforms.
  • Manage a monthly marketing budget of ₹15 lakhs+ and ensure a high ROI through continuous testing and optimisation.
  • Build and monitor full-funnel strategies—from top-of-funnel awareness to bottom-of-funnel retargeting and nurturing.
  • Drive engagement and conversions through WhatsApp campaigns, leveraging automation tools and segmentation.
  • Use Zoho CRM, Google Analytics, and Excel to track performance, analyze trends, and report on key metrics.
  • Collaborate with content, design, and sales teams to align messaging and improve lead quality.
  • Run A/B tests to optimize creatives, targeting, and landing pages.
  • Create weekly/monthly performance reports with actionable insights.


Qualifications & Skills


  • 4–6 years of experience in performance marketing, ideally in a B2B SaaS environment.
  • Strong command of Google Ads, Meta Ads, LinkedIn Ads, WhatsApp Campaigns, and email marketing.
  • Experience with WhatsApp Business API/automation tools for outreach and engagement.
  • Hands-on experience with Zoho CRM and advanced Excel reporting.
  • Strong analytical mindset with a solid understanding of funnel metrics and marketing KPIs.
  • Bonus: Familiarity with tools like Mixpanel, Hotjar, or any marketing automation platforms.


Why Join Us?


  • Own and lead growth across all key digital channels.
  • 100% remote role with high ownership and autonomy.
  • Be part of a high-growth, product


Read more
Yocket
Mumbai
1 - 4 yrs
₹3L - ₹5L / yr
Telesales
Customer Relationship Management (CRM)
English Proficiency

About us:

We are the largest and most active online platform for international education!


Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities.

Today, Yocket is the largest community-driven online platform for international education.

We specialize in premium counseling services for students with ambitions of pursuing higher education abroad by connecting them to the best universities in the world. We offer a comprehensive range of services, including expert counseling, test preparation, visa assistance, and even loans to facilitate your educational journey.

To date, we have helped more than 10,00,000 students across countries pursue their higher education.


Our students have secured admissions in the world's top 100 global universities, including prestigious institutions such as Harvard University, Massachusetts Institute of Technology, Stanford University, University of Oxford, University of California, and Columbia University.

We've assisted over 5,700 students in obtaining loans securing more than INR 1,500 Crores, spanning across 15 countries. To facilitate these loans, we've partnered with 12+ lenders, including top institutions like HDFC, Avanse, Incred, Leap Finance, Union Bank, Axis, and Yes Bank.

At Yocket, we strive to help our employees find passion and purpose. Join us in changing the way students make their decisions about education. If you wish to create an impact and help students get the best education by taking our vision ahead, we would love to have you on our team!


Job Description:

The employee will be involved in direct sales.

Internship to 1 year of experience in Sales

He/She will be responsible for building rapport with students and their parents.

Needs to have an understanding of the student profile.

Good to have CRM knowledge

Good target records

Open to making from different sources

Open to traveling

Open to attending Virtual events and Physical events/seminars/Webinars


Requirements:

Fresher to 1 year of experience in Sales

Bachelor's degree or equivalent experience.

Excellent written and verbal communication skills.

Highly organized with excellent attention to detail.

Prior experience in sales/knowledge of sales tools


Benefits:

Medical Insurance for you and your family members

No boss kind of culture (We have mentors, not bosses, bring your idea to the table without any hesitation)

Access to your psychological counselor (We take care of your mental well-being)



CTC Range: depending on the work experience.


Read more
Navi Mumbai
0.6 - 3 yrs
₹1.7L - ₹3.6L / yr
Customer Relationship Management (CRM)
Telesales

Job Title: Customer Relationship Manager

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: Mid-Level (1–5 Years Preferred)

Employment Type: Full-Time


About ICICI Lombard:

ICICI Lombard is one of India's most trusted private sector general insurance companies, known for delivering innovative and customer-centric insurance solutions. Our mission is to protect what matters most with integrity, responsiveness, and a passion for service excellence.


Role Summary:

We are seeking a highly motivated and customer-oriented Customer Relationship Manager to join our team. In this role, you will be responsible for developing long-term relationships with customers, ensuring high levels of client satisfaction, and contributing to business growth through excellent service, cross-selling, and retention strategies.


Key Responsibilities:

Build and maintain strong, long-lasting customer relationships through regular interactions.

Act as a primary point of contact for assigned clients, ensuring top-tier service delivery.

Understand customer needs to recommend tailored insurance solutions.

Handle and resolve customer issues, complaints, and service requests efficiently.

Coordinate with internal departments (sales, underwriting, claims, etc.) to resolve client concerns.

Promote product offerings and suggest suitable add-ons or renewals based on profiles.

Maintain up-to-date knowledge of products, services, regulations, and industry trends.

Ensure customer satisfaction targets and relationship metrics are met or exceeded.


Required Skills and Qualifications:

-2–5 years of experience in customer relationship management, preferably in the insurance or BFSI sector.

-Strong interpersonal and communication skills.

-Ability to manage multiple clients/accounts effectively.

-Familiarity with CRM tools and customer engagement strategies.

-Problem-solving mindset with a customer-first approach.

-Graduate degree in any discipline. PG in Marketing/Finance is a plus.


Preferred Skills:

-Experience in general insurance or financial products.

-Fluency in English, Hindi, and regional languages.

-Strong negotiation skills and a proactive attitude.


Work Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: Rotational Shifts

Read more
Navi Mumbai
0 - 2 yrs
₹1.8L - ₹2.5L / yr
Customer Relationship Management (CRM)
Sales

Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time


About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.


Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.


Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.


Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.


Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.


Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.


Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705


Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)


Read more
Navi Mumbai
0 - 2 yrs
₹1.8L - ₹2.5L / yr
Customer Retention
Customer Relationship Management (CRM)
KPI

Job Title: Customer Retention Manager

Company: ICICI Lombard 

Location: Navi Mumbai 

Industry: Insurance 

Experience: 0–2 Years 

Job Type: Full-Time 



About ICICI Lombard: 

ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.




Role Overview: 

We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.




Key Responsibilities:


- Engage with existing customers via phone calls to discuss policy renewals. 

- Explain product features and benefits to ensure continued customer interest. 

- Handle customer queries and resolve concerns in a timely and professional manner. 

- Maintain detailed records of customer interactions and follow-ups using CRM software. 

- Identify opportunities to upsell or cross-sell insurance products. 

- Achieve monthly targets for renewals and retention KPIs. 

- Work collaboratively with the sales and support teams to provide seamless service.



Required Skills and Qualifications:

- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred). 

- Strong communication and interpersonal skills. 

- Ability to convince and build rapport with customers over the phone. 

- Self-motivated and target-driven mindset. 

- Basic computer proficiency and familiarity with CRM systems.




Preferred Skills:

- Knowledge of general insurance products. 

- Prior experience in customer retention or tele-sales roles. 

- Fluency in English, Hindi, and/or regional languages.


Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 10AM-7pm


"FRESHER AND EXPERIENCED SALARY DIFFERS"

Read more
Kochi (Cochin)
5 - 8 yrs
₹10L - ₹17L / yr
Customer Relationship Management (CRM)
Process improvement
Team Management
Customer Service
Six Sigma
+2 more

We are Hiring Customer Success Manager


Job Title: Customer Success Manager – Travel / OTA / Contact Centre - BPO

Location: Kochi - India

Department: Customer Service / Operations

Type: Full-Time


Job Summary:

We are seeking a seasoned Customer Succes Manager with proven experience in the travel industry (OTA, Contact Centre - BPO, or travel agency) to lead and enhance our customer support operations. The ideal candidate will bring expertise in customer service frameworks such as Six Sigma, Lean, COPC, or ITIL, and a track record of driving service excellenceprocess optimization, and team performance.


Key Responsibilities:

  • Lead & Manage Customer Service Operations: Oversee day-to-day customer service activities across multiple channels (voice, email, chat, and social), ensuring high levels of customer satisfaction.
  • Performance Management: Set KPIs, monitor service levels, and implement performance improvement initiatives.
  • Team Leadership: Manage, mentor, and develop a team of supervisors, team leads, and customer service agents.
  • Customer Journey & Escalation Handling: Analyze customer touchpoints, resolve escalated issues, and implement corrective actions to improve the customer journey.
  • Process Optimization: Use Six Sigma, Lean, or other frameworks to analyze current workflows, eliminate inefficiencies, and drive continuous improvement.
  • Training & Quality Assurance: Design and deliver training programs and quality assurance processes to maintain high service standards.
  • Technology Integration: Collaborate with IT/Product to deploy and improve CRM, helpdesk, or ticketing systems (e.g., Zendesk, Freshdesk, Salesforce).
  • Reporting & Insights: Generate operational reports, identify trends, and present actionable insights to senior management.
  • Compliance & SLA Management: Ensure compliance with service level agreements, data protection policies, and regulatory guidelines.
  • Customer Feedback Loop: Implement mechanisms to gather and act on customer feedback (CSAT, NPS, etc.).


Requirements:

  • Bachelor’s degree in Business, Tourism, Operations, or related field. MBA preferred.
  • Minimum 5–8 years in a customer service leadership role, preferably within online travel agencies (OTA), traditional travel agencies, or BPOs supporting travel clients.
  • Strong understanding of contact centre operations, service recovery, and travel domain KPIs (e.g., PNRs, GDS, refunds, reissues).
  • Certification in Six Sigma (Green Belt or higher) or other process improvement frameworks (Lean, COPC, etc.) is a strong advantage.
  • Hands-on experience with customer service tools (e.g., Amadeus/Galileo + CRM & ticketing tools).
  • Strong analytical and problem-solving skills.
  • Excellent communication, interpersonal, and conflict-resolution skills.
  • Flexible to work in a fast-paced, customer-focused environment, with rotational shift support if needed.


Preferred Skills:

  • Multilingual capability (English is a must; Hindi, and/or other languages a plus).
  • Prior experience with automation tools, chatbots, and self-service platforms.
  • Proven ability to drive CSAT and NPS improvements.
  • Experience managing distributed/remote teams.


Read more
Intellikart Ventures LLP
Mumbai
1 - 3 yrs
₹3L - ₹3.5L / yr
Customer Relationship Management (CRM)

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

  • Handle inbound and outbound voice calls professionally.
  • Resolve customer queries and complaints with empathy and efficiency.
  • Maintain accurate call records and update CRM tools regularly.
  • Ensure customer satisfaction by providing prompt and effective support.
  • Work collaboratively with team members to meet daily service metrics.

Requirements:

  • Minimum 1 year of experience in a Customer Service (Voice Process) role.
  • Excellent verbal communication skills in English.
  • Customer-focused attitude with problem-solving ability.
  • Comfortable working in rotational shifts and with weekly offs.
  • Basic knowledge of CRM tools and systems is a plus.


Read more
Intellikart Ventures LLP
Mumbai
1 - 4 yrs
₹3.5L - ₹4L / yr
Customer Relationship Management (CRM)

Department: International Tele Sales

Target Markets: US, Canada, Australia

About the Role:

We are looking for dynamic and persuasive professionals to join our International Sales team as VIP Product Counsellors. This role involves connecting with international clients, understanding their requirements, and offering them tailored solutions for our premium products/services.

Key Responsibilities:

  • Engage with potential customers from international markets (US/Canada/Australia) via phone calls.
  • Explain product features and benefits in a clear and compelling manner.
  • Build strong customer relationships to ensure high conversion rates.
  • Follow up on leads and close sales effectively.
  • Maintain accurate records of interactions and transactions in the CRM system.
  • Adhere to company policies and deliver excellent customer service.

Requirements:

  • Gender: Male candidates only (as per role requirement).
  • Excellent communication skills in English.
  • Prior experience in international sales or BPO voice process preferred.
  • Willingness to work in night shifts.
  • Goal-oriented with a customer-first mindset.
  • Quick learner with a positive attitude.


Read more
Chennai, Ambattur, Tamil Nadu, Bengaluru (Bangalore), Mumbai
0 - 1 yrs
₹1.8L - ₹2L / yr
Negotiation
Customer Relationship Management (CRM)
Microsoft Office
B2B/B2C Understanding
Excellent communication
+3 more

Role: Business Development Executive


Exp: 0- 1 years

Location: Ambattur, Chennai


Job Summary:

We are seeking a motivated Junior Business Development Executive to join our dynamic team. This entry-level position is ideal for recent graduates or individuals with 0-1 year of experience who are eager to learn and grow in the field of business development. The Junior Business Development Executive will assist in identifying new business opportunities, nurturing client relationships, and supporting the overall growth strategy of the company.


Requirements:

● Bachelor & degree in business, marketing, or a related field.

● Basic understanding of business development concepts and practices.

Strong verbal and written communication skills.

● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Familiarity with CRM software is a plus.
  • Ability to work independently and as part of a team.
  • Eagerness to learn and adapt in a fast-paced environment.


Perks:

  • Opportunities for professional development and career growth.
  • A supportive and collaborative work environment.
  • Yearly Bonus
  • Provident Fund


Note: Send your Resume attached with Portfolio (Optional)


Let’s get started on building your path to success!


About us

At Blockwoods, we believe in empowering our team. We provide a free and open work environment where employees and fresh talents are encouraged to learn, grow, and innovate. Our culture promotes transparency, creativity, and continuous skill development, making it a perfect place for individuals who are passionate about building their careers in a healthy and supportive setup.


As a company, we are dedicated to helping our clients build their digital brand essence through innovative marketing strategies, high-performing websites, and impactful creative solutions.

Join us and be a part of a team that values collaboration, integrity, and forward-thinking.

Read more
Remote only
8 - 15 yrs
₹12L - ₹22L / yr
Channel Sales
Sales and operations planning
Team Management
Business Development
Customer Relationship Management (CRM)
+1 more

We are looking for immediate joining, candidate should be from Delhi NCR, interested candidate can call r WhatsApp me the updated CV. Candidate from Optical Industry only need to apply.

Read more
Supertec Machines Pvt Ltd

at Supertec Machines Pvt Ltd

2 candid answers
Vanshika Sharma
Posted by Vanshika Sharma
Faridabad
2 - 4 yrs
₹3L - ₹4L / yr
Customer Relationship Management (CRM)
Client Management
Communication Skills
Presentation Skills
Strategic communication
+3 more

Job Title: Assistant Coordinator & CRM Executive

Location: Faridabad

Department: Operations / Customer Relations

Reports To: Director/MD

Job Overview:

We are seeking a dynamic and detail-oriented Assistant Coordinator & CRM Executive to join our team. The ideal candidate will be responsible for supporting day-to-day operational activities, ensuring smooth internal coordination, and managing customer interactions through our CRM system. This role requires strong communication skills, multitasking abilities, and a customer-first mindset.


Key Responsibilities:

Assistant Coordination:

Assist in organizing and coordinating daily operations, meetings, and schedules.


Liaise with different departments to ensure smooth workflow and timely task completion.


Prepare reports, presentations, and other documentation as required.


Follow up on project timelines, task completion, and departmental coordination.


Maintain proper filing, documentation, and tracking of internal communications.


Manage and maintain the company’s CRM database with up-to-date client information.


Handle incoming customer queries, issues, and feedback via calls, emails, and CRM tools.


Track customer interactions and ensure timely follow-up and resolution.


Generate CRM reports and assist in analyzing customer trends and insights.


Support marketing and sales campaigns through CRM-based communications.


Ensure data accuracy and assist in CRM automation processes.


Key Skills Required:

Strong written and verbal communication skills (English & Hindi preferred).


Hands-on experience with CRM platforms (e.g., Zoho, Salesforce, HubSpot) preferred.


Proficient in MS Office (Word, Excel, PowerPoint).


Excellent organizational and coordination skills.


Ability to multitask and prioritize effectively.


Attention to detail and a proactive problem-solving approach.


Educational Qualification:

Bachelor’s degree in Business Administration, Marketing, or a related field.


Experience:

1–3 years of experience in a similar role (Assistant, Coordinator, CRM Executive, or Admin Support).


Work Environment:

6-day working


Office-based role with coordination across departments and client-facing responsibilities.

Read more
Simplilearn Solutions

at Simplilearn Solutions

1 video
36 recruiters
Binoy Raphel
Posted by Binoy Raphel
Bengaluru (Bangalore)
1 - 5 yrs
₹3.6L - ₹5.5L / yr
Sales
Business Development
Channel Sales
Customer Relationship Management (CRM)
Real Estate
+2 more

Simplilearn is expanding our global footprint, and we're looking for passionate sales professionals to join our team for #International B2C Sales roles! 🌍💼


If you have experience in domestic sales (any domain) and possess excellent communication skills, this could be your gateway to a thriving global career.


🔹 Role: B2C Sales – International Region

🔹 Location: HSR, Bangalore

🔹 What we’re looking for:

✔ Strong sales acumen

✔ Great interpersonal and communication skills

✔ A drive to succeed in a fast-paced, performance-driven environment


This is your chance to be a part of a high-growth, global edtech leader! 🚀


📩 If interested or know someone who fits the bill, DM me directly!



#SalesJobs #Simplilearn #B2CSales #HiringNow #CareerOpportunity #InternationalSales #EdTechJobs #InsideSales #SalesCareers

Read more
brand on wheelz
Rwishab Das
Posted by Rwishab Das
Hyderabad kukkatpally
0 - 2 yrs
₹3L - ₹5L / yr
Direct sales
Sales
Customer Relationship Management (CRM)
Sales strategy
Target audience


About Estontec


Estontec Group Managing FOUR rapidly growing brands in India. All Brands are founded & executed with a vision to create a better tomorrow for everyone. Creating Jobs & means of livelihood for over 500 people globally. Management Team brings in over 100-man years of experience in Technology, Innovation, Marketing & Building Businesses.


Our Brands


Haloocom


Fastest growing brand in the Enterprise Communications Platform. Now present in 6 countries & spread across all the major cities in India, constantly innovating & upgrading its applications based on the ANI (Artificial Narrow Intelligence) tools like NLP Voice BOTS & Chat BOTS.


BrandonWheelz


India's Most Trusted Transit Media Advertising Brand. Operational in 82+ cities with over 100 impactful campaigns. BrandOnWheelz uses Technology & Transparent processes to give Real-time Status of campaigns for the Customers.


Kottanz


Popularly Known as the: GIFTS OF INDIA. Creating, Changing & Uplifting the Lives of over thousands of underprivileged Families in India. Kottanz today has become a livelihood for more than many women in need. All our products are 100% natural & handmade


ADZ


AdZ is on a mission to fuel innovation in the in-app advertising industry and it is part of more than 100 popular apps so far, and the rapid growth has made AdZ the fastest-growing advertising platform of its kind. AdZ believes in turning your dream marketing campaigns into a plan and executing the same with measurable tools to scale your business's outcomes.


The role


We are seeking a dynamic and results-driven Sales Executive to join our team. The Sales Executive will play a pivotal role in driving our company's growth by identifying new business opportunities, building relationships with potential clients, and closing deals. The ideal candidate should possess excellent communication skills, a strong understanding of sales techniques, and a proven track record of achieving and exceeding sales targets.

Key responsibilities


  • Develop and execute sales strategies to achieve sales targets and revenue goals.
  • Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
  • Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
  • Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
  • Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
  • Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
  • Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
  • Meet or exceed sales targets and contribute to the overall growth and success of the company.
  • Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
  • Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.


Key skills and experience required


  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Minimum of 1 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.
  • Proven track record of meeting or exceeding sales targets.
  • Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
  • Excellent negotiation and closing skills, with the ability to create win-win solutions.
  • Self-motivated and target-driven, with a proactive approach to sales.
  • Ability to build and maintain strong relationships with clients and internal stakeholders.
  • Proficient in using CRM software and sales analytics tools.
  • Familiarity with the local advertising market and a strong network of potential clients is highly desirable.


Perks


  • Health Insurance of 1 lakh sum insured, Covers self + children + spouse.
  • 30 Annual Paid Leave (18 Casual + 12 personal time off).
  • Rewards and Recognitions program
  • Annual Company outing to celebrate Success together


Read more
QAgile Services

at QAgile Services

1 recruiter
Radhika Chotai
Posted by Radhika Chotai
Navi Mumbai
5 - 9 yrs
₹9L - ₹16L / yr
Customer Relationship Management (CRM)
Business Analysis
skill iconJava
SQL
Agile management
+1 more

1.Experience with CRMNext or similar CRM platforms

2.Familiarity with SDLC and Agile methodologies

3.Ability to analyze business requirements and deliver effective solutions

4.Proficiency in Java or .NET

5.Experience with API integrations, ESB, and Node.js

6.Strong knowledge of SQL and Oracle databases

7.Understanding of system architecture, operating systems, and data structures

8.Excellent communication skills and a collaborative approach

9.Accountability for end-to-end project delivery Preferred Profile


Candidates with a Java development background and experience in CRM applications will be given preference.

Read more
Bhanzu

at Bhanzu

1 video
2 recruiters
Anoint Ninan
Posted by Anoint Ninan
Remote only
0 - 0 yrs
₹1.9L - ₹2L / yr
Communication Skills
Sales
Customer Relationship Management (CRM)

Key Responsibilities:

  • Make outbound calls to prospective leads and handle callback requests
  • Conduct WhatsApp and Email conversations with leads professionally
  • Clearly explain Bhanzu’s courses and USPs to parents/students
  • Convince potential customers to book and attend trial classes
  • Accurately update and manage lead data in the CRM
  • Collaborate with team members to optimize the lead conversion journey

Requirements:

  • Excellent communication skills in English (spoken & written)
  • Ability to engage and build rapport quickly with customers
  • Self-motivated with a goal-driven attitude
  • Basic computer skills; familiarity with CRM tools is a plus
  • Must have a laptop and stable internet connection
  • Willing to work 6 days a week (flexible schedule)


Read more
Enpointeio
sanath shetty
Posted by sanath shetty
Mumbai
1 - 3 yrs
₹2L - ₹4L / yr
Leadgenration
Prospecting
Negotiation
Communication Skills
Presentation Skills
+12 more

Position: Business Development Executive

Company: Enpointe.io

Location: Mumbai

Employment Type: Full-time


About Enpointe.io:

Enpointe.io is a technology-driven company delivering cutting-edge web and digital solutions tailored to solve real business challenges. Our team blends creativity, strategy, and innovation to empower clients with impactful results. As part of our growth journey, we are seeking a highly motivated Business Development Executive to drive revenue, forge partnerships, and shape our business growth strategy.


Position Overview:

We are looking for a dynamic Business Development Executive with 1 to 3 years of experience in IT services, SaaS, or digital products. The ideal candidate will be responsible for end-to-end sales — from lead generation and prospecting to closing deals and post-sale account management. You will play a key role in identifying new business opportunities, nurturing client relationships, and representing Enpointe.io’s value in the market.


Key Responsibilities:

  • Identify, qualify, and pursue new business leads across target industries and regions.
  • Own the end-to-end sales cycle — lead generation, pitching, proposal development, negotiation, and closure.
  • Understand client needs and tailor solutions that align with Enpointe’s offerings.
  • Build and maintain strong relationships with new and existing clients.
  • Collaborate with internal teams (marketing, design, tech) to deliver customized proposals and client communications.
  • Achieve revenue targets through strategic sales planning and effective funnel management.
  • Conduct regular market research and competitive analysis to identify new trends and growth opportunities.
  • Represent the company at networking events, industry meetups, and client meetings.
  • Maintain accurate sales reports, pipelines, and forecasts using CRM tools.
  • Support marketing campaigns and contribute to the creation of outreach content, case studies, and collateral.


Required Skills and Qualifications:

  • 1 to 3 years of experience in business development, sales, or client acquisition in IT services, SaaS, or digital products.
  • Proven track record of closing deals and achieving revenue targets.
  • Strong understanding of B2B sales processes and client lifecycle.
  • Excellent communication, negotiation, and presentation skills.
  • Experience using CRM platforms (e.g., Zoho, HubSpot, Salesforce) to track and manage leads.
  • Knowledge of digital services, including websites, applications, branding, or marketing campaigns.
  • Ability to work independently, take ownership, and drive initiatives forward.
  • Comfortable with market research, outbound outreach, and cold communication strategies.


Preferred Qualifications:

  • Experience in pitching IT solutions to startups, SMEs, or global clients.
  • Familiarity with proposal and RFP/RFQ creation.
  • Understanding of sales enablement strategies including email campaigns and LinkedIn outreach.
  • Knowledge of digital transformation, design thinking, or CX (Customer Experience) is a plus.
  • Awareness of industry tools like LinkedIn Sales Navigator, Apollo, Clutch, or Upwork.


Read more
Intellikart Ventures LLP
ramandeep intellikart
Posted by ramandeep intellikart
Mumbai
2 - 3 yrs
₹3L - ₹4L / yr
Communication Skills
Customer Relationship Management (CRM)
Market Research
Product Management
  • Selling the company's medications to doctors, pharmacists, and healthcare professionals. 
  • Meeting with healthcare professionals to promote company medications. 
  • Achieving sales targets set by the company. 
  • Developing an in-depth understanding of company medications. 
  • Building and maintaining business relationships for repeat purchases. 
  • Lead generation and following up on leads. 
  • Researching competitor medications and market performances. 
  • Staying updated on medical field developments for effective business strategies. 
  • Any other responsibilities as assigned by the company. 


Requirements:

  •  Age: Not above 30 years. 
  • Bachelor's degree in pharmacy or any other field. 
  • Proven medical sales experience. 
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. 
  • Strong negotiation skills. 
  • Excellent organizational and communication skills. 
  • Exceptional customer service skills. 
  • Persuasive and resilient.
Read more
NVS Travel Solutions

at NVS Travel Solutions

2 candid answers
Ramyashree R
Posted by Ramyashree R
Bengaluru (Bangalore)
1 - 2 yrs
₹3.2L - ₹4L / yr
Sales
MS-Excel
Customer Relationship Management (CRM)

Job Brief:

We are looking for a Business Development Representative professional preferably with

prior experience in the B2B industry who is open to joining us within the next 15 days. We

expect him/her to be comfortable with computer applications and software. A quick learner having an energetic positive personality would be ideal for the role. Experience in any of the following roles will be helpful: School admissions team, front office executive, Receptionist, B2B inside sales, event management, corporate gifting, high end retail sales, cafe barista, HR recruiter, BPO call centre job, etc.

 

About the firm:

NVS is a 17-year-old people transportation firm that caters to over 30+ schools and

corporations that include thousands of employees and parents, currently resulting in over

20000+ Daily active users. We also have a software business that is 4 years old. We are an

ever-growing firm with a pan-India but Bangalore-heavy presence and are constantly

innovating. We pride ourselves on providing top-notch feature-rich products and

customer-centric reliable services. We are rapidly expanding to top schools, corporations,

and new cities, keeping kids safe, employees reaching the office on time and parents

reassured.

 

Job Responsibilities:

Your KRA would be - generating leads and enriching them by calling.

And your KPI would be connected call hours(100min - 200rs/day incentive)

 

Job Role:

The role involves managing leads on Zoho CRM and mainly includes calling them

regularly to identify requirements. It may involve the following but is not limited to:

1. Generating leads

2. Enriching them by browsing the internet/calling

3. Coordinating with the sales team and customers

4. Preparing and sending proposals.

5. Following up with customers on the proposals sent out, etc

6. Making reports for weekly meetings.

 

Pre-Requisites:

● Relevant experience > 6 months

● South Languages: More the better

● Prior experience in (KPO/BPO/ telemarketing/ inside sales/ recruitment)

● Prior experience with apps like google sheets, slides & CRMs

● Understanding of the B2B sales process

● Good written and oral communication skills.

 

Why join this role:

NVS Travel Solutions is actively growing creating many opportunities for vertical promotions. The job security is high and the company has an environment of recognizing and rewarding performance. This company is a great place to learn and grow continually.

 

Read more
EXOTICA IT SOLUTIONS PVTLTD
Manpreet HR
Posted by Manpreet HR
Mohali
5 - 10 yrs
₹6L - ₹12L / yr
Customer Relationship Management (CRM)
Client Management
upwork
Sales and operations planning
Marketing
+8 more


🌐 About Us:

Exotica IT Solutions is at the forefront of digital transformation — delivering cutting-edge solutions in AI, automation, and custom software development.


Join Exotica IT Solutions and lead our marketplace-driven growth journey!


🔹 What You’ll Do:

✅ Lead and scale our IT sales strategy on Upwork & similar platforms

✅ Drive high-quality lead generation and conversions

✅ Create compelling proposals, pitch decks & RFP responses

✅ Build and manage a high-performing sales & Upwork specialist team

✅ Strengthen client relationships and boost long-term retention

✅ Optimize our Upwork presence to increase win rates and visibility

✅ Report actionable insights to leadership on key sales metrics


🔹 What We’re Looking For:

✔️ 5+ years in B2B/B2C IT services sales

✔️ 6+ years of hands-on experience with Upwork or similar platforms

✔️ Strong leadership, communication, and technical understanding

✔️ Proven ability to hit revenue targets and grow accounts

✔️ Flexible to engage across time zones.



👉 Ready to take the lead? Apply now or DM us for more details.

🌐 www.exoticaitsolutions.com

Read more
ifive technology pvt ltd
Gayathri J
Posted by Gayathri J
Chennai
1 - 4 yrs
₹1L - ₹3L / yr
Direct sales
Field Sales
Lead Generation
Enterprise Resource Planning (ERP)
Human Resource Management System (HRMS)
+2 more

Business Development Executive:


We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients and encouraging extant clients to purchase the Software and Products.


To be successful as a BDE, you should attend networking events to attract and retain clients. Ultimately, an outstanding BDE will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.


Responsibilities:


●Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

●Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

●Meet personal and team sales targets

●Research accounts and generates or follow through sales leads

●Maintain and expand the client database within your assigned territory

●Familiarize yourself with all products and services offered by our company.

●Attending networking activities to research and connect with prospective clients.

●Maintaining meaningful relationships with clients to ensure productive long-lasting relationships.

●Negotiating with clients to secure the most attractive prices.


Requirements:


●Extensive sales experience.

●Intuitive and insightful, particularly regarding human behavior.

●Ability to generate revenue by identifying pain points and suggesting suitable products or services.

●Professional yet affable disposition.

●Neat, well-groomed appearance.

●Experience or Knowledge about working with CRM

●Great networking skills and Resourceful, with outstanding research skills.

Excellent written and verbal communication

Read more
Eclat Engineering Pvt Ltd
Ahmedabad
1 - 2 yrs
₹2.8L - ₹4L / yr
Customer Support
Customer Relationship Management (CRM)

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.


We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.


What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service



Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base


What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.


Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.


Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Read more
Ahmedabad
2 - 4 yrs
₹3L - ₹4L / yr
Sales
inbound
Customer Relationship Management (CRM)
Lead Generation

Business Development executive 


2+ years 


Job Description: Business Development Executive

Job Overview

We are seeking a dynamic and results-driven business development executive with a strong background in IT sales to join our team. The ideal candidate will have a proven track record of converting both inbound and outbound leads into positive outcomes, driving revenue growth, and building strong client relationships. With a minimum of 2 years of experience in IT sales, the candidate will play a key role in identifying new business opportunities and closing deals to achieve company objectives.

Key Responsibilities


Lead Generation & Conversion: Actively pursue inbound and outbound leads, qualify prospects, and convert them into positive leads through effective sales strategies.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and offering tailored IT solutions.

Sales Targets: Achieve and exceed monthly and quarterly sales targets by closing deals and expanding the client base.

Market Research: Identify new market opportunities, analyze industry trends, and stay updated on competitors to strategize effectively.

Proposal & Negotiation: Prepare and present proposals, negotiate contracts, and ensure mutually beneficial agreements.

Collaboration: Work closely with the marketing and technical teams to align sales strategies with product offerings and campaign goals.

CRM Management: Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.

Follow-ups: Conduct timely follow-ups with prospects and clients to ensure satisfaction and repeat business.


Required Skills & Qualifications


Experience: Minimum of 2 years of experience in IT sales, with a proven ability to convert inbound

Read more
Webkul

at Webkul

1 recruiter
Damini Singh
Posted by Damini Singh
Noida
0 - 3 yrs
₹3L - ₹10L / yr
Salesforce
Salesforce Apex
Salesforce Lightning
Salesforce.com
Salesforce.com administration
+3 more


Job Description:

  • At Webkul, Salesforce Consultants focus on the return on investment.
  • Handling the queries of our existing local as well as international clients through mails, calls & other mediums.
  • Mapping the business requirements to Salesforce product features.
  • Creating project managing plans for handling relationships with clients
  • Providing requirement to technical team after gathering raw data form clients.

Requirements:

  • An ideal candidate with exceptional Client interfacing skills, mapping them to Salesforce product features.
  • Having Salesforce Administrator Certificate ( ADM 201 ) will be an advantage.
  • Should have the understanding of SFDC CRM applications (Sales , Service , Cloud)
  • Should have the hands on experience with SF tools ( process builder, workflows, flows , data loader, import wizard)
  • Experience working on custom end - to - end SFDC and CRM projects would be an advantage.

Perks & Benefits:

  • Employees Family Health Insurance, EPF & ESIC.
  • Late-night meal facility.
  • Innumerable in house & outdoor party.
  • Cab facility available in late-night working.
  • Various compensations & bonuses.
  • No dress code.
  • Festival Celebration.
  • Employees B'day celebration.
  • Hobby club.
  • Mini Gym.
  • In-house cafeteria.


Read more
Cravingcode Technologies Pvt Ltd
Didhiti Dasgupta
Posted by Didhiti Dasgupta
Navi Mumbai
1 - 5 yrs
₹3L - ₹8L / yr
Customer Retention
Customer Support
Customer Success
Customer Relationship Management (CRM)
Effective communication
+1 more

Location: Navi Mumbai

SALARY: 3-8 LPA


Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.


Responsibilities:

  • Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
  • Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
  • Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to guide clients effectively.
  • Provide comprehensive training to clients on Buildesk products and best practices.
  • Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
  • Identify and pursue opportunities for upselling and cross-selling within existing accounts.
  • Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
  • Articulate the value proposition of Buildesk products and recommend optimal solutions.
  • Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
  • Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
  • Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
  • Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
  • Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
  • Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.




Requirements


  • Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
  • Demonstrated ability to deliver effective product training and support software business models.
  • Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
  • A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
  • Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
  • Experience in monitoring customer health metrics and implementing strategies to minimize churn.
  • Proficiency in CRM and ERP systems.
Read more
Saturn Realcon Pvt LTD

at Saturn Realcon Pvt LTD

2 candid answers
KushalSai SagarM
Posted by KushalSai SagarM
Bengaluru (Bangalore)
2 - 8 yrs
₹4L - ₹7L / yr
Communication Skills
Sales
Inside Sales
Real Estate
Customer Relationship Management (CRM)
+1 more

Industry: Luxury Real Estate Sales

Employment Type: Full-time, On-site

Timing: 10AM to 7PM

Relevant Experience: 1+ years

Location: Hebbal (near Manyata Tech Park)


"Driving License Is Mandatory" ( In Weekends you will be having site visits )


Overview of the company


Saturn Realcon Pvt. Ltd. is a Bengaluru based premium Luxury Real Estate Sales company operating in Pan India & Dubai (with cliental spread across India, GCC, Singapore and USA) committed to providing Luxury Real Estate Sales solutions with the utmost integrity, quality, and client satisfaction. Our dedicated team epitomizes excellence and professionalism, delivering unparalleled service to our elite clients.


Key Responsibilities


  • Make high-volume outbound calls to potential clients from provided leads and databases.
  • Demonstrates excellent presentation and communication skills.
  • Should have excellent knowledge about the geographical locations in Bangalore. And an understanding of industry trends in Luxury Real Estate.
  • Pitch luxury residential Real Estate projects and generate interest among prospective buyers.
  • Build and maintain strong relationships with high-net-worth individuals within the luxury real estate
  • segment.
  • Showcase luxury properties to clients through presentations, property tours, and by organizing
  • exclusive events.
  • Deliver exceptional customer service throughout the sales process, addressing client inquiries and concerns
  • promptly and professionally.


Qualifications


1. Real Estate, or a Relevant field is prefered.

2. 1+ years of experience Sales, Client Relationship Management, or a similar role.

3. Excellent communication, Sales and Presentation skills.

4. Results-driven mindset with a passion for delivering exceptional service and achieving results.

5. Experience in Luxury Real Estate Sales or similar roles is a plus.

6. We're seeking a dynamic individual with a professional appearance, excellent presentation skills, a sharp intellect, and in-depth knowledge relevant to the role.


Benefits


1. Competitive salary with performance-based commissions.

2. Yearly Retention bonus.

3. Fuel reimbursement.

4. Professional development opportunities and ongoing trainings.

5. Collaborative and supportive work environment with opportunities for advancement.




Read more
MyDBOPS
Varanasi LaxmiPriya
Posted by Varanasi LaxmiPriya
Bengaluru (Bangalore)
3 - 5 yrs
₹4L - ₹7L / yr
B2B Marketing
Customer Relationship Management (CRM)
Problem solving
Negotiation
Analytical Skills
+1 more

Job Description for Business Development Executive 


Job Title: Business Development Executive 


Company: Mydbops  


Location: Bangalore


About Us:

As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. 


Role Overview:

The ideal candidate will generate leads, foster client relationships, and assist the sales team in meeting business objectives. If you have 1-3 years of relevant experience in the field of sales and marketing, we’d love to hear from you.


Key Responsibilities:


  • Assist in identifying new business opportunities and generating leads.
  • Engage with clients through calls, emails, and CRM tools.
  • Build and maintain strong customer relationships.
  • Collaborate with the sales and marketing team to create proposals and presentations.
  • Understand Mydbops database services and solutions to communicate value to clients.
  • Support senior sales staff with day-to-day activities.
  • Handle customer queries and follow up with potential clients.
  • Learn and apply sales techniques to achieve targets.


Requirements:


  • 1-3 years of relevant experience in the field.
  • Excellent communication and interpersonal skills.
  • Basic knowledge of CRM tools and sales processes (training will be provided).
  • Strong problem-solving and negotiation abilities.
  • Ability to work in a team and adapt to fast-paced environments.
  • Willingness to learn and grow in the sales field.
  • Bachelor's or Master’s degree in Business, Marketing, or a related field.


Skills required:


  • Communication Skills - Clear and persuasive speaking and writing. 
  • Active Listening – Understanding customer needs by listening carefully. 
  • Customer Relationship Management (CRM) – Basic knowledge of CRM tools. 
  • Negotiation Skills – Ability to find a win-win in discussions.
  •  Problem-Solving – Handling customer objections and concerns effectively. 
  • Product Knowledge – Understanding the product/service to explain its value. 
  • Time Management – Prioritizing tasks efficiently. 
  • Adaptability – Adjusting to customer behaviour and market changes.
  • Teamwork – Collaborating with others in sales and other departments.
  •  Basic Analytical Skills – Interpreting data to understand trends and customer be


Why Join Us:


  • Opportunity to work in a dynamic and growing industry.
  • Learning and development opportunities to enhance your career.
  • A collaborative work environment with a supportive team.


Job Details:


  • Job Type: Full-time
  • Work Days - Monday to Friday 
  • General Shift - 9:30 AM to 6:30 PM









Read more
RxBB

at RxBB

Vijayan R
Posted by Vijayan R
Remote only
1 - 3 yrs
₹5L - ₹6L / yr
Frappe
skill iconPython
Erpnext
skill iconReact.js
Customer Relationship Management (CRM)

Role Description

This is a full-time, remote role for a Frappe and ERPNext Developer. The Developer will be responsible for designing, developing, and maintaining Frappe and ERPNext applications. Daily tasks include customizing modules, integrating third-party systems, troubleshooting and resolving software issues, and working closely with cross-functional teams to enhance system efficiency and user experience.


Qualifications

  1. Proficiency in Frappe and ERPNext development
  2. Experience with Python, JavaScript, and web technologies
  3. Understanding of ERP workflows and business processes
  4. Skills in database management (MySQL, PostgreSQL)
  5. Strong problem-solving and troubleshooting abilities
  6. Ability to work independently and remotely
  7. Excellent communication and teamwork skills
  8. Bachelor's degree in Computer Science, Information Technology, or related field
  9. Experience in the healthcare industry is a plus
  10. Have experience in customised the frappe crm
Read more
Bikefixup
Mohit upadhyay
Posted by Mohit upadhyay
Faridabad, Delhi
0 - 2 yrs
₹1L - ₹2.5L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
+4 more

Job Title: Customer Support Executive

Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad

Landmark: Near Badarpur Metro Station

Salary: ₹14,000 – ₹16,000 per month

Working Days: 6 Days a Week (No Weekends Off)

Job Description:

We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, chat, and email
  • Resolve customer issues with empathy and professionalism
  • Book services and update customer records accurately
  • Follow up on pending queries and ensure timely resolution
  • Coordinate with internal teams to ensure smooth service delivery
  • Maintain a positive, customer-first attitude at all times

Requirements:

  • Good communication skills (Hindi & English)
  • Basic computer knowledge and typing speed
  • Ability to handle pressure and multitask
  • Previous experience in customer service is a plus, but freshers can also apply
  • Must be comfortable working weekends with a weekday off

Benefits:

  • Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
  • Growth opportunities in a fast-growing startup
  • Comfortable work environment near metro connectivity
Read more
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