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Customer Relationship Management (CRM) Jobs

Explore top Customer Relationship Management (CRM) Job opportunities for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Product Specialist
at Keka

via Keka
Founded 2015
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Hyderabad
Experience icon
1 - 6 years
Experience icon
2 - 10 lacs/annum

Walk-in on 27th October 2018 @Hyderabad Address: Keka Technologies, Floor # 3, Building Name – Incor9 Kavuri Hills, Madhapur, Hyderabad - 500033 Landmark: Above D-Mart Time: 10:00 AM to 2:00 PM Contact Person: Kumkum Job Description: Keka has grown super-fast to become the leading HR Tech product, thanks to our people and customers. We are looking for awesome young guns who can join our journey to disrupt the market. Product Specialist is someone who has first hand knowledge about our platform and is capable of configuring and customizing the platform as per the business requirements of our customers. What we are looking for in you **The job requires strong analytical and troubleshooting skills, so a good score in aptitude is a must **You'd be interacting with various senior business stakeholders, so strong communication skills - verbal and written are a must **While the job does not require coding skills, having a strong tech inclination is an advantage as there are many tech tools that we use as part of the role. **The role requires dealing complex payroll calculations, so being good with numbers is must. **Leadership and organization skills will help boost your career shoot faster in this role. Roles and responsibilities **Being able to understand customer's HR/Organization requirements and design a solution using Keka platform that meets these needs **Measure product usage metrics and assist businesses in increasing the product adoption. **Develop customer relationships with a goal to promote platform adoption and retention. **Identify bottlenecks in the operations and come up with improvements and process optimizations **Communicate with customer effectively through mail, chat and voice channels.

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Customer Engagement Associate

via Happay
Founded 2012
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Bengaluru (Bangalore)
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0 - 2 years
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4 - 5 lacs/annum

Happay’s Customer Engagement team aims to support about tens of thousands of users familiarize themselves with Happay’s powerful product interface. To keep the Digital Expense Management Ecosystem humming, you will be responsible to help our user family to understand the product as easily, quickly, and as proactively as possible. Roles and Responsibility: Creating curated content that will help Happay’s users engage with the product, and derive maximum value from it in considerably less time. Giving an extensive walk through right from User - Onboarding to Interactive Engagement and aiding User Adoption. A typical day in the life of a Customer Engagement Associate might include: Collaborating with the Customer Success team to execute engagement plans for clients based on their unique profile and use cases. Creating and distributing onboarding & engagement collaterals (Teasers, User Manuals, Videos, Email campaigns, etc.) Collaborate with product managers and deep dive into new features and their applicability in the client’s use-case; develop content and boost the adoption of those features. Solving on-the-spot, impromptu challenges in terms of urgent / ad hoc requirements from various teams Rolling with the punches when things change, and taking ownership of the time you spend with us and truly making a differences Eligibility: Software Skills: Working knowledge of Microsoft Powerpoint / Keynote. Moderately well-versed with Excel / Google Sheets Learning Skills: Ability and motivation to learn, consistently and quickly, and constantly improve processes and collaterals People & Communication skills: Required to work with product managers, customer success managers, designers, analysts, etc. Presentation skills: Ability to explain simple to complex information in user-friendly ways An open mind for new ideas and methodologies, and a liking towards taking up challenges and finding creative solutions The knowledge to test for consistent engagement, content and user experience. A desire to get a kick out of getting users to those aha! moments A clear cut understanding of customer engagement and all the wonders it can do, strategies and objectives Working with us will be a roller-coaster ride! You have a team of aces to work with and an open, refreshing and an inspiring work culture that you will cherish. Along with that, you also have an open platform to showcase your skills, ideas and knowledge. Lastly, and most importantly, you have a top notch expense management application and web interface spanning major digital platforms (desktops, laptops and mobile). You’ll end up loving your job cause we make it fun.

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Inside Sales Representative

Founded 2018
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Bengaluru (Bangalore)
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3 - 7 years
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6 - 14 lacs/annum

All of our team members are expected to learn, learn, and learn! We are working on cutting edge technologies and areas of artificial intelligence that have never been explored before. We are looking for motivated people with strong skills that want to work on problems and challenges they have never worked on before. All of our team members wear multiple hats so you will be expected to simultaneously work on multiple aspects of the products we ship. Responsibilities * Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails * Understand customer needs and requirements * Route qualified opportunities to the appropriate sales executives for further development and closure * Close sales and achieve quarterly quotas * Research accounts, identify key players and generate interest * Maintain and expand your database of prospects within your assigned territory * Team with channel partners to build pipeline and close deals * Perform effective online demos to prospects Required Qualifications/Skills: * Strong 2 to 4 years hands on experience with inside sales * Track record of over-achieving quota * Strong phone presence and experience dialing dozens of calls per day * Proficient with corporate productivity and web presentation tools * Experience working with Salesforce.com or similar CRM * Excellent verbal and written communications skills * Strong listening and presentation skills * Ability to multi-task, prioritize, and manage time effectively * BA/BS degree or equivalent

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Business Development Manager

Founded 2017
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Pune
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1 - 4 years
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3 - 5 lacs/annum

Selected candidate day-to-day responsibilities include: 1) Engage in market research in order to identify new opportunities for business 2) Explain to potential customers about the various benefits offered by company products or services; following them up so as to close the business deals 3) Ensure adoption of our products and sales through them by starting and managing relationship with various stakeholders 4) Manage complete Customer on-boarding process 5) Respond to queries and complaints from clients as regards to the company products; this should be done in a timely fashion 6) Develop business proposals for existing and new customers 7) Develop comprehensive knowledge of the business and its development practices, its marketing activities, prospective clients, and the trends for the industry.

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Customer Support

via Elanic
Founded 2015
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Bengaluru (Bangalore)
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0 - 3 years
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2 - 2.5 lacs/annum

About Company:Elanic is pioneering a shopping experience where women come together to buy and sell fashion. We are building a game-changing women's only social shopping platform, where you can shop from the closets of several women as well as sell your gently used apparel and accessories to your followers and be a style leader.About the Internship: Selected intern's day-to-day responsibilities include:1. Handle customer query and complaints emails (via freshdesk)2. Communicate with the concerned team via freshdesk3. Maintain CSAT (Customer Satisfaction Rating)4. Maintain AHT (Average handling time)5. Serve as a basic point of contact for customers with complaints, queries, request, feedbacks etc.6. Ensure that all the request, queries, and complaint of customers are responded in a timely and professional manner Only those candidates can apply who: are available for full time (in-office) internshipcan start the internship between 4th May'18 and 8th Jun'18are available for duration of 6 monthshave relevant skills and interests** Women willing to start/restart their career can also apply.Stipend:INR ₹13500 /MonthDeadline:2018-06-08 23:59:59Other perks:Certificate, Letter of recommendation, Pre placement offer (PPO), Informal dress code.Skills required:English Proficiency (Spoken) (Learn Business Communication), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)

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receptionist for textile showroom

via SINDUR
Founded 2008
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Kalpetta
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3 - 4 years
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1 - 1 lacs/annum

1. Greet and welcome customers with a pleasant attitude 2. Inquire what customers are searching for and guide them to the respective staffs/floor/coordinator 3. Maintain safe and clean reception area by complying with procedures, rules, and regulations 4. Maintain continuity among work teams by documenting and communicating actions, irregularities, and continuing needs 5. Contribute to team effort by accomplishing related results as needed

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Customer Resolution Officer

Founded 2015
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Mumbai
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0 - 3 years
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1 - 1 lacs/annum

The person would be a customer champion and responsible for resolving all customer queries arising largely through emails. Responsibilities and Duties - Needs to resolve & respond to customer queries primarily through emails. - Needs to speak to customers over phone occasionally in case of any escalations - May need to also speak to customers over a call as and when any business need arises Required Experience, Skills and Qualifications - Good communication skills - Verbal & Written - Empathy & Patience - Calm headed

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Task and Licensing Specialist

Founded 2009
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Mumbai
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1 - 2 years
Experience icon
2 - 4 lacs/annum

DUTIES AND RESPONSIBILITIES: •Act as a point-of-contact for technical license issuance and dispatch, creation and dispatch of internal packages needed for technical deployments and upgrades, assigning, tracking and monitoring activities of the team to achieve SLA targets, various reporting activities etc. •Handles real-time voice-calls and chats related to tasks and licensing •Adheres to the TAT on task and licensing activities •Handles email queries and responds in a timely-manner •Achieves basic understanding of Seclore product needed for the task and licensing activities •Handles multiple cases created at the same time with varying degrees of severities and priorities •Effectively communicates procedural and technical issues to internal and external customers/stakeholders •Manages schedule of cases, determines priority and severity levels, negotiates and sets expectations with internal and external customers/stakeholders •Engages with internal teams to prioritize customer requests if needed •Engages in ongoing trainings at functional and organizational level, along with self-learning •Creates support documentation as and when needed •Works in a team with assorted expertise •Comfortable working in shifts •Multitasks and works well in a fast-paced environment QUALIFICATIONS: •Required: Bachelor’s Degree or Diploma in Computer Science •Understands basic details of operating systems and is aware of various technology terminologies •Knows MS-Office Suite in depth •Good to know: Some level of scripting used for automation EXPERIENCE: •1 to 2 years of experience in a customer support/licensing role •Managed customers from regions such as NA, EMEA or APAC •Exposed to working in shifts •Handled customers on the phone •Current job includes exposure to CRM tool •Exposure to severity-based models would be preferable •Exposure to Enterprise/Corporate customers preferable ABILITIES REQUIRED: •Strong customer-focus and passion for customers •Excellent written and verbal communication skills •Strong problem-solving attitude •Keen sense of ownership •Keen to learn and upgrade •Ready to work in a 24/7 support team •Be a team player with ability to stretch (time-wise) when required •Willing to work in high-pressure environment •Skills in planning, organizing, and adapting within a multi-tasking environment •Willing to work in night shifts if needed

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Customer Success Executive

Founded 2016
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NCR (Delhi | Gurgaon | Noida)
Experience icon
1 - 4 years
Experience icon
4 - 10 lacs/annum

We have 2 products in the learning (www.chalopadho.com) and assessment (www.assessprep.com) space. Our customers are schools worldwide. As a Customer Success Executive, you will be responsible for managing the needs of current clients and reaching out to and on-boarding future ones. You will also need to travel to schools and to attend international conferences in different parts of the world. Interaction with clients is usually over email and phone. Looking for someone who's committed and takes ownership of this role. We like to keep our team small and efficient. Flexible work timings, chill workplace, many perks.

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Customer Service

via Scholr
Founded 2015
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Mumbai
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0 - 2 years
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1 - 2 lacs/annum

Selected intern's day-to-day responsibilities include: 1. Interact with the application users 2. Handle calls to understand user requirements and resolve tech and non-tech issues 3. Connect with users on calls, emails and chats

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Research Analyst

Founded 2012
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Pune
Experience icon
0 - 7 years
Experience icon
2 - 4 lacs/annum

Candidate must have good communication skill with at least 1-3 years of experience in lead generation and appointment setting.

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Project Manager

Founded 2015
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Wadala, Mumbai
Experience icon
5 - 10 years
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5 - 10 lacs/annum

Person will be responsible for: 1. Manage the project team throughout the project life cycle. 2. Ensure timely attainment of project milestones and deliverables. 3. Ensure client communications and requirements are dealt with on time. 4. Ensure project risks and bugs and taken care of within time. 5. He has to have sound technical knowledge and man management skills to ensure optimal utilisation of resources. 6. He should be good at determining optimal resources required for effectively completing the projects on or before time.

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Head of Customer Happiness

Founded 2016
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Chennai
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2 - 4 years
Experience icon
4 - 6 lacs/annum

The candidate should have: - worked in Finance company - implemented / Supervised Credit screening, Customer service, Repayment application - supervised a team of 50+ people - worked on ISO certification - ability to manage costs - drive unit cost down - manage vendors - process risk management

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Customer Success and Operations Lead

Founded 2015
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Bengaluru (Bangalore)
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1 - 8 years
Experience icon
4 - 12 lacs/annum

At Cashfree, we are building innovative solutions in payments and banking for Indian businesses. We are fast-growing, profitable and based out of Bangalore. Cashfree is backed by Y Combinator and other leading investors. Learn more about us at Cashfree.com We are looking for a Customer Support and Operations Lead. This is a get-your-hands-dirty role. You will be exposed to all the functions of the company except writing code. The role involves : - Attending to customer and support queries quickly over email, chat and telephone.- We need to provide quick, intelligent solutions to questions asked by businesses and their customers. In the process, we need to coordinate with multiple financial institutions and banks. Quick and correct communication makes us look good. - Talking to inbound leads. - Many queries will be about businesses looking to signup on Cashfree. We need to guide these folks from signing up to their first payment. - Onboarding new sign ups quickly - Since we are growing fast, we add many businesses every week. For every business, we need to verify the documents submitted and draft contracts. Also need to ensure all the services we are offering are working correctly and activated for a particular merchant. - Setting or improving processes for all of the above:- Can we do this faster, better or more accurately - These roles are currently being handled by the founders. The objective is to do a better job than the founders.We work on trust and mutual respect.

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Customer Support Manager

Founded 2012
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Pune
Experience icon
0 - 3 years
Experience icon
1 - 2 lacs/annum

Job Responsibilities Include: - Supporting customers via an online chat system and assign queries to tech or sales department. - Give online demo of the product - Onboard new customers - Make sure all the queries are addressed promptly. - Convert prospects into sales Skills we are looking for: - Basic knowledge of accounting - Excellent communication - Ability to learn new things quickly - Analytical skills

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Account Manager

Founded 2014
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Bengaluru (Bangalore)
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3 - 6 years
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4 - 10 lacs/annum

Customer Relationships - As an Account Manager you broadly responsible for interacting with the clients and be the primary point of contact for any support and build a strong lasting relationship that helps in customer renewals. • Customer Advocate - Act as customer advocates to ensure that the Product development team understand customers’ requirements and respond with the right quality of service. • Status Tracker - Tracking issues and progress with the engineering team. Keeping communications in sync with the customers. • Account Planning - Develop plans to maximize business opportunities with each customer. • Sales Support - identify the information and resource requirements for the key stages of initial inquiry, meeting a customer’s specification, preparing proposals.

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Customer Success

Founded 2013
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Pune
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2 - 7 years
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5 - 8 lacs/annum

Responsibilities: Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. Establish a trusted/strategic adviser relationship with each assigned client and drive the continued value of our product. Develop and nurture customers for advocacy. Work with clients, aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Advocate customer needs/issues cross-departmentally. Requirements: Cheerful, Optimistic go-getters Learn-ability is more valued than skill set. Impeccable written and verbal communication skills. Self-starter and a good team player. Eager to learnt and execute the new processes for us. You want to help and provide the support to our customers.

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Customer Success Manager

via Airbnb
Founded 2008
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NCR (Delhi | Gurgaon | Noida)
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10 - 16 years
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15 - 40 lacs/annum

What you’ll do Introduce new OMs to Airbnb culture, coaching and leadership standards • Metrics Accountability o Manage and utilize metrics to drive positive change in areas such as Service Level Agreements, Productivity, Customer Satisfaction, Quality, NPS and Contact Rate. o Work with direct reports to find learnings from real life situations to set and improve metric-based goals; consistently drive teams towards higher performance and quality expectations. o Monitor costs and losses incurred by managing team’s contribution to the greater Customer Experience budget. • Employee Happiness o Ensure employee happiness by working with Leads to create strong connections with the whole team and utilize effective communication to help translate the Mission of Airbnb into meaningful and clear goals. • Strategy & Planning o Support direct reports as they implement new directives. o Use learnings from team members to identify opportunities and advocate for product improvements that support the team’s strategy and the needs of the customer. o Keep an active look out for risks, potential gains and issues to anticipate advancements and opportunities to advance the team’s goals. What you need to succeed • Develop Leaders: Teach direct reports to become “Ultimate Hosts” as leaders for their own direct reports and model similar behavior as leaders Leads. • Inspiring Teams: Champion Airbnb’s Mission to help teams understand how their work contributes to end goals. Work with direct reports to create team cohesion and fulfillment. • Strategic Thinking and Analytical Skills: Ability to look at each problem or data set from many different angles to find innovative and simple solutions. • Entrepreneurial Spirit: Ability to take what is available and build a fort with it; it’s not a problem, it’s a challenge. • Communication/Interpersonal Skills: Embrace the adventure with Peers, Partners, and teams and use superior communication skills to cultivate professional relationships with Key Partners. Use innovative channels of communication to keep teams up-to-date with day-to-day changes in expectations and goals that are relevant to their roles. Other Requirements • Able to travel to other offices nationally and internationally on occasion • Open for 24/7 working environment.

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Technical Manager - Telephony/Contact Center Integration

Founded 2011
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Bengaluru (Bangalore)
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6 - 12 years
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1 - 24 lacs/annum

LeadSquared is looking for Technical Manager to own the cloud telephony and contact center integration product as part of the engineering team at Bangalore. What we do? LeadSquared is a leading sales execution cloud platform used by over 25,000 users worldwide to accelerate revenue generation. Being a fast-growing cloud company, there are tons of exciting software engineering problems we solve that include integration, scalability, performance, automation, big-data analytics and machine learning. It is a great opportunity for engineers who love to solve complex problems and would like to be part of a journey to build world-class software.The Role :Being a sales execution platform, telephony plays a key role. We are seeking an individual who can completely own the integration of LeadSquared with major cloud telephony and contact center platforms. The role involves working closely with customers, partners and senior leadership of the company directly to define and refine a standard way to integrate with contact center platforms. Subsequently, work with a small team to build a high quality, maintainable and secure integration system. The ideal candidate would understand how to design and build applications involving integration with cloud services and will have some experience in contact center application development, CTI or cloud telephony. It is critical to have strong understanding of software engineering practices such as work item management, source control, test driven development and continuous integration. Key Requirements : - Passion for building and delivering great software with a strong sense of ownership. - Minimum of six-years full-stack experience in building cloud-based web applications using .NET or Java.- Experience in releasing software applications and supporting customers- Experience in leading small teams- Strong experience with Build and Release, Agile processes and Estimation/PlanningQuick Facts about LeadSquared :- Top rated product on crowd review site G2crowd- Listed as the best rated marketing automation vendor at TrustRadius - Listed among the top vendors globally at GetApp.- Listed as one of the top 10 Marketing Automation solutions on GetApp.- Featured as No.1 Marketing Automation Software in India by NASSCOM.- Featured twice in Deloitte's Technology Fast 50 India 2014, 2016 and 2017- Ranked as one of the Top 20 Most Popular Marketing Automation Software Solutions by CAPTERRA- Featured in India's Most Promising Startups in NextBigWhat List 2013 100+ Indian Startups- We are among the 14 fantastic startups out of 19,400 in India- We are in Red Herring Asia's Top 100 Finalists - 2014For more details about the product, please visit http://www.leadsquared.comHere are some other online resources that you can look at:https://www.g2crowd.com/products/leadsquared/reviewswww.facebook.com/leadsquaredhttps://www.linkedin.com/company/leadsquared Profiles of founders : http://www.leadsquared.com/teamTEAM TA

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Customer Support Executive

Founded 2012
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NCR (Delhi | Gurgaon | Noida)
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0 - 3 years
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1 - 3 lacs/annum

Dear Candidate, Greetings from Onestore India!!!!! We have an urgent requirement with our company for the profile of Customer Support Executive. Location: Jangpura Extn., New Delhi Experience: 0-2 years of experience Timings: 8 pm to 8 am Company Profile: We offer surveillance software and related services. We have been providing government agencies and corporates over the globe with our proven expertise & technical skills. We have partnered with leading IT solutions providers including IBM® and Oracle® enabling us to provide first-class investigation infrastructure for our clients. In years, we have developed a broad array of digital forensic services & turnkey solutions which assures effective and simplified fulfilment of investigation needs of our clients. You may read more about our company profile on our corporate and product websites i.e; https://onespy.com Responsibilities: • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Efficient dealing of complaints to completion and enabling satisfaction of customer. • Keep records of customer interactions, process customer accounts and file documents. • Attempt to persuade customer to reconsider cancellation. • Work with customer service manager to ensure proper customer service is being delivered. • Requirements: • Proven customer support experience or experience as a client service representative. • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication and presentation skills. • Ability to multi-task, prioritize, and manage time effectively. • Should be flexible with Shifts.

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Corporate sales - Pune

Founded 2014
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Pune
Experience icon
3 - 6 years
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5 - 10 lacs/annum

If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through corporate and insurance sales - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical

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Corporate sales -Mumbai

Founded 2014
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Mumbai
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3 - 6 years
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5 - 10 lacs/annum

If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through corporate and insurance sales - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical

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Corporate sales -Delhi

Founded 2014
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NCR (Delhi | Gurgaon | Noida)
Experience icon
3 - 6 years
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5 - 10 lacs/annum

If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through corporate and insurance sales - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical

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Corporate sale -Hyderabad

Founded 2014
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Hyderabad
Experience icon
3 - 6 years
Experience icon
5 - 10 lacs/annum

If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through corporate and insurance sales - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical

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Corporate sales-Chennai

Founded 2014
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Chennai
Experience icon
3 - 6 years
Experience icon
5 - 10 lacs/annum

If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through corporate and insurance sales - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical

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Corporate sales-Bengaluru

Founded 2014
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Bengaluru (Bangalore)
Experience icon
3 - 6 years
Experience icon
5 - 10 lacs/annum

If you enjoy the challenges of working at a start-up and passionate about meeting new people and building strong relations then keep reading. eKincare has developed India’s first AI based personal health assistant. eKincare’s patent pending technology reads medical data from health records and various healthcare interventions to predict future health risks and provide timely personalised recommendations to beat those risks. Recognised among the “100 most innovative digital healthcare companies in the world” by the journal of mHealth, we are leveraging technology and data science to make healthcare simple. See our story @ https://yourstory.com/2016/04/ekincare-growth-story/ If you're an energetic, street smart, creative, hungry "crushing it" kind of professional and are interested in truly making a difference in Indian healthcare then apply now! Before it's too late! ** Added bonus if you have experience working in a healthcare industry! What you would be doing? - Generate new business opportunities - Demo eKincare platform benefits and use cases to clients - Drive revenue through new and existing partnerships across healthcare eco-system - Nourish existing relationships and strive towards best customer experience - Negotiate contractual terms, pricing and services with the partners - Keep an ear to the ground on healthcare trends and market - Contribute towards platform development by sharing market requirements - Continuously track towards company’s goals and aspirations What You Need For This Position (PLEASE DO NOT APPLY IF YOU DON'T MEET THE CRITERIA) - Previous relevant experience (2-5 years) within insurance broker/healthcare/SaaS/Corporate sales a MUST - Experience in commercial discussions with customers/ negotiations - Track record of driving incremental revenue opportunities and closing sales - Management graduate from a Tier-1 school - Preferred - Be able to thrive in a complex and demanding startup environment - Street smart, open minded, analytical, persistent, accountable and ethical

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Sales Manager

Founded 2016
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Hyderabad
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1 - 3 years
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3 - 4 lacs/annum

The Sales Manager performs our most critical role - ensure the success of our company's business. At Acumen Connect, we are building a pan India presence among India's best international schools and colleges. As a Sales Manager, you will be in the driving seat for the same. Your work includes: Key Account Management - building and maintaining partnerships with our most important customers Sales Team & Channel Partners - hire, train and develop on-ground team consisting of sales associates and partners for growth Lead Generation & Campaigns - strategize for higher inbound traffic to acumen connect via website, referrals and other online/offline marketing avenues CRM & Data - maintain a strong repository of information on potential customers to maximise team efficiency We need a candidate who can be a strategic vertical owner with high attention to detail, strong leadership skills and a penchant for travel. -- At Acumen Connect, we curate the highest-quality study tours and academic immersion programs across the globe. These programs are tailored to best supplement classroom teachings, each providing holistic learning experiences through visits to leading industries and research centers, places of historical and cultural importance and student building activities.

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UI Developer

Founded 2014
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Pune
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3 - 7 years
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3 - 5 lacs/annum

1. 2-4 years of experience in UI / Front End Development 2. Develop clean and well-formed HTML5 and CSS3 3. If you are very good at PHP and other server side scripts 4. Create mobile responsive web pages that work on desktop, tablets and smart phones 5. Create well-written JavaScript, as well as expanding current JavaScript code 6. Create and maintain web forms that integrate with our CRM 7. Assist with API integration for dynamic email/web prospect and customer communications 8. Develop and test browser-optimized Email Templates, Webpages and Micro-sites from graphic design files 9. Create functional pages and banners from design mockups Test code across platforms and browsers 10. Document work and communicate issues when they arise Assist troubleshooting production issues

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Customer Relationship Associate

via JetPat
Founded
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Chennai
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0 - 2 years
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1 - 3 lacs/annum

About the company JetPat is a fast growing product company in the HealthTech domain. We are well funded and are scaling across India. The Role We are looking for talented women who can be Multilingual and are superb at keeping up Customer Relationship & its support services. The person would be the key member of the company to build a strong bond with them. This role is for someone keen on getting in on the ground floor of a startup, with the opportunity to build out the strong pillars for the company. We also want someone who is passionate about our mission to transform the way that the current market is structured, and is excited about building a company with a potentially high impact. This is a compelling opportunity to play a key role as we build out a disruptive company in an exciting space. Requirements Marketing Professional worked ideally in customer support/service. Clarity of thought with strong communication skills. Passionate about marketing and driven to produce high-quality of customer services. Skillsets patience, politeness and willing to learn new things are a plus. Perks Offer 1. Becoming a leader of your own skill set and interest 2. Exposure to understand market opportunities and contribute directly to growth of company 3. Learning 10X times more than what you know now 4. We will provide great work environment and challenging work. 5. At JetPat, there will be freedom to contribute towards ideas, space to take nice initiatives and flexible working hours

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Oracle Field Service Cloud (TOA) Functional Consultant

Founded 1995
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Bengaluru (Bangalore), Hyderabad
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5 - 8 years
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5 - 14 lacs/annum

Role: Oracle Field Service Cloud (TOA) Functional Consultant Location: Bangalore/Hyderabad Description: • Oracle Field Service Cloud SaaS application Functional Consultant • Good functional experience in Field Service planning, Fulfilment and Field Service Management with hands-on experience of at least 5-7 years • Experience on Cloud integrations with on premise applications and other cloud applications will be an added advantage. • Consultant should have good communication skills for direct interactions with client key super users • Consultant should possess good troubleshooting skills and have worked atleast on 2 support projects • Candidate should be ready to work in shifts

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Business Development Executive

Founded 2014
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Ahmedabad, Surat, Rajkot, Mumbai, Pune, Nashik, Nagpur
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0 - 7 years
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1 - 3 lacs/annum

About Company - Lendingkart is a well-funded start up that uses analytics and online data to determine whether it wants tolend to businesses or not. So instead of filling paper forms and making multiple trips to the bank, thebusinessman just logs in, provides access to his online footprint and we use our proprietary self-learningalgo for credit-scoring and to decide instantaneously whether we want to lend to him or not. There isenough data footprint online to determine the intent to pay back a loan, quality of his product/service, healthof his business, and his ability to compete etc. We are a team of ISB, IIM grads determined to automate the entire banking decision and delivery process. For more details - http://www.lendingkart.com Education - Any Graduate - Any Specialization but preference will be given to candidates from Finance/Banking background Responsible for Sales with complete Focus on Major Accounts.Technical knowledge of all services. ● Responsible for Sales with complete Focus on Major Accounts. Technical knowledge of all services. ● Generating Leads. ● To prepare Pre-Sales proposals for prospective clients & to have strong Follow-Ups. ● Identifies Business Opportunities by identifying major prospects from sectors and evaluating their position in the industry. ● Having upgrade knowledge on market & industry trends. ● Establish, Develop & Maintain Business Relationships with Current & Prospective Customers. ● To Assist Operations, CRM Team in Post Sales Activities. ● Create opportunities for Organic business growth. ● To prepare reports and to maintain Team MIS & validate Team reports. ● To maintain Team Motivation & Energy levels for enhancing productivity.

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Operations & Customer support Executive

Founded 2015
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Bengaluru (Bangalore)
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0 - 4 years
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1 - 3 lacs/annum

The desired candidate preferably a female should be an MBA/Mcom/ should possess excellent written and oral communications with at least  1-2 years of experience as an admin/support in financial services. Should communicate and coordinate with internal departments to handle & resolve client’s complaints, direct requests and unresolved issues to the designated resource. Should be able to manage the day-to-day operations of the office. Organizie and maintain files and records etc. should be ·         Proficient in financial terminologies. ·         Good mathematical skills ·         MS Office Prior experience in a financial institution/wealth management firm would be added advantage

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Customer Support Executive

Founded 2016
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Mumbai, Navi Mumbai, Manohar Thana
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1 - 3 years
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1 - 2 lacs/annum

Qualities: Good Communication Skills(English) friendly in approach and a positive attitude. Requirements: Manage proper database of leads pipeline & have close followups for closure. Manage our Chat Platform - realtime chats with consumers to resolve their queries & drive sales. Close Leads - Outbound calling to the consumers who have shown interest in our services. What we offer: Great Incentives (our current team takes home 2-3 times the salary as incentives) Friendly environment to work, learn & grow Super fun-loving team The opening is on urgent basis, Office situated at : Mulund East. Job Type: Full-time

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Operations & Marketing Executive

Founded 2017
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Bengaluru (Bangalore)
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0 - 2 years
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2 - 3 lacs/annum

We are an upcoming startup in the Health & Fitness space.The role that is open is Operations & Marketing Executive, based out of either Thanjavur or Bangalore. This is an exciting opportunity at an with a lot of learning, particularly if you are looking to move into Business & Revenue related roles from your current role. A broad introduction to the business and our ethos. I am Antony Anand - founder of Durafit Fitness Equipments (www.durafit.in). I am an alumnus of IIM-Ahmedabad, with experience in ecommerce (Ex-Flipkart & Snapdeal). I have founded this company with the vision of revolutionising the Fitness Equipment space with IOT and Manufacturing. We have successfully done a pilot launch of our products in Amazon & Flipkart and have established brand presence, within a short period of time. We are now venturing to expand the business into Gym Equipments, Offline stores, Extensive Brand building in the second phase of our plan. We intend to get into Manufacturing and Smart Devices in the next year as well, once brand presence is established. We are looking at potential funding in 6-8 months time frame as well. We are already growing at 100% every quarter, and you will be one of the first employees to join us here at Durafit. This will provide an opportunity to have end-to-end visibility of an entire business from Finance, Marketing, Sales, Funding, Procurement, Manufacturing, HR etc, and then experiment and grow into any role that you are passionate about within the company. We are looking for some smarts, self-motivation, business ownership & people skills - people who can quickly take ownership of the business and grow really fast with the company.

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Tech Support Engineer

Founded 2000
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Chennai
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1 - 3 years
Experience icon
3 - 6 lacs/annum

We are hiring a Customer Success Associate with the passion to walk that extra mile and flair to engage with customers by providing exceptional customer support. Responsibilities Own and drive resolution to customer requests for product specific workflow and how-to questions Interact with customers and determine knowledge gaps within HappyFox knowledge base Participate in continuous product training to drive improvement in support quality Edit, post and take responsibility for the quality of knowledge base articles Proactively assist customers by optimizing article content and titles, keeping in mind the searchability for solutions through support center Work with the sales team to assist in activities that include but not limited to: setting up the application for new customers, solving queries, directing them to relevant knowledge base article and educating them to help themselves, drive community forum engagement Take ownership of support tickets, adhering to SLAs and resolution time commitments Requirements Proven work experience and passion to work in customer support for a technology based B2B organisation Demonstrated competencies including procedural and technical writing, managing customer relations, and a stong technical acumen Knowledge and familiarity with social media platforms Ability to manage ticket priorities based on urgency and customer profile Self-motivated, flexible, and a team player with the ability to produce quality results in a dynamic set up Outstanding verbal and written communication Excellent organisational and follow-up skills; project management skill is preferred Prior experience working with a SaaS based technology product (optional) Worked for a bootstrapped high growth startup (optional)

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Social Media Marketer

Founded
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NCR (Delhi | Gurgaon | Noida)
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0 - 1 years
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2 - 3 lacs/annum

Job Description: Social listening and Insights analyst is the person who listen, Analyze, and Respond to conversations happening on a brand across Social Media platforms like Facebook, Twitter, Instagram, YouTube, Snap Chat Etc. In the department of Analytics there are different verticals of job like Business Development, Brand management, ORM and Media. Where in an analyst performs on all the mentioned above verticals. A: Business Development: It’s a task where in each new comer in the system will start their career on this job role, where in the joiner will be working on project based in bringing in new business to Autumn B: Brand Management: If the employee proves his/her capability he will be given a brand to handle where-in he/she will be complete responsible for the assigned brand, where the analyst will be taking care of response management for the queries and complaints asked on brand pages or anywhere and everywhere asked on internet. C: ORM/Online Reputation Management: this process involved of bringing down the crisis’s happening on brand on internet, where in Analyst will extract conversation happening on a brand across internet using conversations tracking tools and act based on conversation relevance. D: Media: A vertical in which spends on social media to promote a campaign or brand awareness. Website: https://www.autumnworldwide.com/

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Client relationship Manager

Founded 2015
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Chennai
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1 - 5 years
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2 - 3 lacs/annum

Illuminei is a diversified Engineering services company in the Clean Energy space currently supporting India, the US and Europe in fulfilling their Energy requirements. We need an agile leader who can accomplish tasks in tight timelines with limited supervision and will be ready to form a team later. Responsibilities Coordinate internal resources and third parties/Client's for the flawless execution of projects Ensure that all projects are delivered on-time and with great quality Ensure resource availability and allocation Followup with new clients to get them up to speed with our internal workflow. Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and followup with them on timely basis to learn the status of the Projects. Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Requirements: Excellent communication skills as he/she will be dealing with Clients in US Any Engineering Degree Minimum 2 years of work experience Able to work night shifts

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Customer Solutions Engineer

Founded 2013
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Chennai
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0 - 8 years
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4 - 12 lacs/annum

Chargebee is a PCI Level 1 certified recurring billing platform for subscription based SaaS and eCommerce businesses. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. around the world to let you automate recurring payments. Being a customer solution engineer for Chargebee means working with customers from the get-go - understanding their pain points, offering business intelligence, and customizing Chargebee to suit their every need.

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Customer Service Lead

Founded 2015
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Pune
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1 - 4 years
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2 - 4 lacs/annum

HealYos is an exciting young health and wellness start-up headquartered in Pune. Founded by a team of experienced entrepreneurs with proven success in the digital and health space and backed by Sancheti, India’s premier orthopedic hospital, HealYos is poised to alter the healthcare service landscape. After conquering the Pune market, over the course of the next year Healyos intends to expand to Delhi and Mumbai. We are growing quickly and are looking for a young, energetic, entrepreneurial professional to head our Pune Operations. The Job Description is as follows: 1) Making Inbound & Outbound calls to potential customers and answering queries about our services 2)Collecting &Preparing reports for Management. 3)Collecting Customer Feedback About our Services. 4)Converting enquiries into appointments for our service providers. The Ideal Candidate : 1. Has 1-4 years of experience managing a team. 2. Has strong analytical skills and excellent skills with MS Office/Excel. 3. Can wear multiple hats, is open to learning and is comfortable with the rough and tumble of a start-up environment.

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Client Servicing/ Content Writing

Founded 2015
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Bengaluru (Bangalore)
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0 - 3 years
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2 - 4 lacs/annum

Sunday (www.sundayrest.com) is a new age mattress brand that sells mattresses online. The company is the leader in the online mattress space and is growing rapidly. The startup one of the few in the country that is profitable but growing fast. The work environment is fun and vibrant. It offers great learning opportunities and enough room to grow professionally. In addition to selling online, the company has just embarked on setting up retail experience centres. The first one has opened in Bangalore and more will come up in other major cities across India. The venture is run by a seasoned team of professionals from the e-commerce and home decor industry. Edit Headline

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Business Development / Client Servicing Associate

Founded 2015
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Bengaluru (Bangalore)
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0 - 4 years
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3 - 5 lacs/annum

Sunday (www.sundayrest.com) is a new age mattress brand that sells mattresses online. The company is the leader in the online mattress space and is growing rapidly. The startup one of the few in the country that is profitable but growing fast. The work environment is fun and vibrant. It offers great learning opportunities and enough room to grow professionally. In addition to selling online, the company has just embarked on setting up retail experience centres. The first one has opened in Bangalore and more will come up in other major cities across India. The venture is run by a seasoned team of professionals from the e-commerce and home decor industry.

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Tech Support Engineer

Founded
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NCR (Delhi | Gurgaon | Noida)
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3 - 7 years
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3 - 5 lacs/annum

Is considered an expert in knowledge of products, solution or service offerings as well as competitor's offerings to be able to sell large solutions. Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling. Understands and applies program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit. Understands the role of IT within area of specialization and how company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities Account planning and accurate account revenue forecasting skills. Collaborates with management and sales teams in shared accounts to ensure seamless integration of specialist sales with other sales activities. Cultivates & maintains positive relationships with customers to ensure account retention & growth, and position company as the preferred vendor for meeting all business needs

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Siebel Developer

Founded 2015
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Pune
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3 - 10 years
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1 - 20 lacs/annum

We are a young company with bold ideas. We are an exciting new technology consultancy that drives success for our clients by enabling them to adopt transformative technologies, in order to make them nimble and responsive to the changing needs of their businesses.

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Customer acquisition Manager

Founded 2015
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Bengaluru (Bangalore), HSR Layout
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0 - 3 years
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1 - 6 lacs/annum

Job Opening for 1 person GhareluHelp.com Job Profile name: Manager Sales and customer relation CTC: 1.5L to 6L ( 12000 to 50,000 / Month) Mandatory: 1- Person should have a 2 wheeler 2- Education : Any Graduate ( BE, BSc, BBM, MBA, ) 3- Language: English,Hindi, Should be willing to learn Kannada. optional: Tamil, Telugu, Malayalam Responsibilities: - Customer conversion and Customer Relation Job Timing: flexible Send your resume: email: info@ghareluhelp.com WhatsApp: 9008649808

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Business Developer/ marketing/ growth hacking

Founded 2015
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Pune, Mumbai, NCR (Delhi | Gurgaon | Noida), Kolkata, Chennai
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0 - 1 years
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0 - 0 lacs/annum

1) Visiting Special child schools/centers/Ngo ,child professionals and making them aware about our free software and free android app for special need parents for better child health care 2) Using digital media and other tools to make regular child parents aware about our free growth and developmental monitoring app 1) students get an opportunity to make difference in lives of countless special children and parents. 2) Get to work with a highly appreciated startup which is striving to make difference in child healthcare. 3) Students will conduct market research and help built a better solution. 4) Students will know what it is like to for a belief and surely help the in their life career 5) definitely they will in the process gain different marketable skills

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AVP - Engineering/Technology (3-10 yrs)

Founded 2015
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Jaipur
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3 - 10 years
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12 - 20 lacs/annum

To all techies who treat coding as an art out there :) - Want to switch from a boring service based job to a rapid product development team ! Want to know and build an enterprise level ecommerce platform with CRM, ERP, MIS etc - Want to unleash the coding beast inside you, which has been lying dormant in servicing an outstation client. Want to build something of your own from scratch, which you can proudly claim for. - If yes, WholesaleBox (www.wholesalebox.in) will be very eager to get you onboard @ Jaipur. - You need to be a hands on coder with an ability to design scalable solutions, manage state of art coding, and lead teams of - PHP Developers, UI/UX Experts, Android Developers, PhoneGap Developers, IPhone developers, Testers (Web and Mobile/App) etc... - Technologies which you will get to work on are : PHP, JQuery, Angular, SOLR, RedIs, AWS, DB clustering, MVC, Caching, Unit Testing, GIT .. an always expanding list ! And, it would be awesome if you love to play cricket :)

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AM - Customer Relations

Founded 2013
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NCR (Delhi | Gurgaon | Noida)
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3 - 5 years
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2 - 4 lacs/annum

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus

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Manager – Strategic Alliances & Partnerships

Founded 2015
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NCR (Delhi | Gurgaon | Noida)
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2 - 5 years
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3 - 4 lacs/annum

We are a tech driven B2B, B2C Loyalty/Marketing Startup based out of Gurgaon and are looking to expanding our core team.

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Business Developer

Founded 2014
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Hyderabad
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0 - 1 years
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0 - 2 lacs/annum

We are buildign the cutting edge app for virtual reality

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Marketing and Sales Manager

Founded 2014
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Pune
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1 - 2 years
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3 - 4 lacs/annum

About the role. Business Development Managers (BDMs) are responsible for complete school business of their respective cities. They will lead the effort to acquire and retain schools by reaching out to schools, building relationships with school management, servicing them and ensuring program implementation in the schools. Goals: Manage a portfolio of 50-70 schools in city with focus on program implementation, service, relationship and business growth. Responsibilities: Business Development: 1. School acquisition: Sign up of new schools 2. School Retention and upgrade: Retain all schools and upgrade the value of business within the portfolio. 3. Reference generation: Generate references of new schools from the existing portfolio of schools based on service and satisfaction 4. Collection: Collection of money due from schools on time. School relationship: Build and nurture relationship with the designated schools within the region Program implementation: Plan and coordinate internally with operations, product specialists and product team to ensure complete and efficient implementation at the School on a day to day basis. Service satisfaction 1. Customer Satisfaction: Drive customer satisfaction for the managed schools by ensuring on time high quality service and material delivery. 2. Proactive problem solving– Be transparent in sharing the feedback of the Schools and proactively resolve issues or queries of our clients in a timely manner. 3. Escalate all issues concerning program implementation to the respective people within the organization and ensure resolution of the customer issues. Reporting and Documentation 1. Documentation: Complete all documentation regarding school sign up, collect advance amount as per company policy and engage the schools as per the need. 2. Reporting: Keep all reporting formats, CRM, documentation, etc updated on day-to-day basis.

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