50+ Customer Relationship Management (CRM) Jobs in India

• Selling the company's medications to doctors, pharmacists, and healthcare professionals. 
• Meeting with healthcare professionals to promote company medications. 
• Achieving sales targets set by the company. 
• Developing an in-depth understanding of company medications. 
• Building and maintaining business relationships for repeat purchases. 
• Lead generation and following up on leads. 
• Researching competitor medications and market performances. 
• Staying updated on medical field developments for effective business strategies. 
• Any other responsibilities as assigned by the company. 

Requirements:

•  Age: Not above 30 years. 
• Bachelor's degree in pharmacy or any other field. 
• Proven medical sales experience. 
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. 
• Strong negotiation skills. 
• Excellent organizational and communication skills. 
• Exceptional customer service skills. 
• Persuasive and resilient.

Job Brief:

We are looking for a Business Development Representative professional preferably with

prior experience in the B2B industry who is open to joining us within the next 15 days. We

expect him/her to be comfortable with computer applications and software. A quick learner having an energetic positive personality would be ideal for the role. Experience in any of the following roles will be helpful: School admissions team, front office executive, Receptionist, B2B inside sales, event management, corporate gifting, high end retail sales, cafe barista, HR recruiter, BPO call centre job, etc.

About the firm:

NVS is a 17-year-old people transportation firm that caters to over 30+ schools and

corporations that include thousands of employees and parents, currently resulting in over

20000+ Daily active users. We also have a software business that is 4 years old. We are an

ever-growing firm with a pan-India but Bangalore-heavy presence and are constantly

innovating. We pride ourselves on providing top-notch feature-rich products and

customer-centric reliable services. We are rapidly expanding to top schools, corporations,

and new cities, keeping kids safe, employees reaching the office on time and parents

reassured.

Job Responsibilities:

Your KRA would be - generating leads and enriching them by calling.

And your KPI would be connected call hours(100min - 200rs/day incentive)

Job Role:

The role involves managing leads on Zoho CRM and mainly includes calling them

regularly to identify requirements. It may involve the following but is not limited to:

1. Generating leads

2. Enriching them by browsing the internet/calling

3. Coordinating with the sales team and customers

4. Preparing and sending proposals.

5. Following up with customers on the proposals sent out, etc

6. Making reports for weekly meetings.

Pre-Requisites:

● Relevant experience > 6 months

● South Languages: More the better

● Prior experience in (KPO/BPO/ telemarketing/ inside sales/ recruitment)

● Prior experience with apps like google sheets, slides & CRMs

● Understanding of the B2B sales process

● Good written and oral communication skills.

Why join this role:

NVS Travel Solutions is actively growing creating many opportunities for vertical promotions. The job security is high and the company has an environment of recognizing and rewarding performance. This company is a great place to learn and grow continually.

Job Title: Lead Generation Executive

Location: Noida

Job Type: Full-Time | On-Site

Job Description:

We are looking for a proactive Lead Generation Executive to identify and qualify potential clients. The role involves reaching out via email, LinkedIn, and other channels to generate quality leads for our sales team.

Key Responsibilities:

• Generate leads through email campaigns and LinkedIn outreach
• Research and identify potential clients in target markets
• Qualify leads and schedule meetings for the sales team
• Maintain and update lead records in CRM tools
• Collaborate with marketing and sales teams for conversion strategies

Requirements:

• 1–2 years of experience in international lead generation
• Strong communication and research skills
• Familiarity with CRM and outreach tools
• Basic understanding of digital marketing services

Job Overview

Seeking a results-driven professional with a strong background in IT sales. The ideal candidate has a proven track record of converting inbound and outbound leads into successful outcomes, driving revenue growth, and fostering strong client relationships. With at least two years of experience in IT sales, this role focuses on identifying new business opportunities and closing deals to achieve strategic objectives.

Key Responsibilities

• Lead Generation & Conversion: Identify, qualify, and convert prospects through effective sales strategies.
• Client Relationship Management: Build and maintain strong relationships, understanding client needs to offer tailored IT solutions.
• Sales Targets: Achieve and exceed monthly and quarterly sales goals by closing deals and expanding the client base.
• Market Research: Identify new market opportunities, analyze industry trends, and monitor competitors for strategic planning.
• Proposal & Negotiation: Prepare and present proposals, negotiate contracts, and ensure mutually beneficial agreements.
• Collaboration: Work closely with marketing and technical teams to align sales strategies with product offerings.
• CRM Management: Maintain accurate records of sales activities, client interactions, and pipeline status.
• Follow-ups: Conduct timely follow-ups with prospects and clients to ensure satisfaction and repeat business.

Required Skills & Qualifications

• Minimum of 2 years of experience in IT sales with a strong ability to convert inbound and outbound leads.
• Proficiency in sales strategies, negotiation, and relationship management.
• Strong communication and problem-solving skills.
• Ability to adapt to market trends and business demands.

About LimeTray

LimeTray is a leading SaaS company that provides digital infrastructure to F&B businesses, helping them streamline operations, grow their online presence, and boost customer engagement. We work with thousands of restaurants and cloud kitchens across India and internationally, offering them a full-stack platform that includes online ordering, CRM, loyalty programs, and more. Our mission is to enable restaurants to compete in the digital age with powerful, easy-to-use technology.

About the Job – Account Manager

Key responsibilities:

• Engage an assigned portfolio of restaurants to help them derive maximum value from LimeTray's products.
• Act as a consultant to key accounts—resolving their needs using LimeTray’s solutions and maintaining strong relationships.
• Drive renewal revenue through proactive planning and support.
• Upsell additional products and services to existing clients to generate incremental revenue.
• Serve as the primary point of contact for large accounts, promoting trust and customer satisfaction.
• Monitor key metrics such as revenue, adoption, and churn for your portfolio.
• Create client success stories to support new customer acquisition.
• Collaborate with the product team to improve regional product adoption strategies.

Perks:

5 days working | Medical insurance | Career growth opportunities | Collaborative, dynamic work environment

Skill(s) required:

Client Interaction | Client Relationship Management | Effective Communication (written & spoken English) | Interpersonal Skills | MS Excel & PowerPoint | Negotiation & Presentation Skills | Report Generation & Writing

Who can apply:

Only candidates who:

• Have a minimum of 1 year of experience
• Are based in Delhi or Gurgaon

Other requirements:

• A bachelor’s degree in Business, Sales, Marketing, or a related field
• Internship/full-time experience in Sales or Marketing (SaaS industry preferred)
• Understanding of Indian market customer interactions
• Strong communication and interpersonal skills (non-negotiable)
• Self-motivated, proactive, and capable of working independently
• Track record of meeting/exceeding targets
• Familiarity with CRM tools and Office Suite (Excel, Word, PowerPoint)
• Mandatory: Laptop and smartphone (BYOD policy)

Salary:

2 months probation

• 15,000 stipend during probation

Annual CTC: ₹ 3,00,000 – ₹ 4,00,000

• Fixed pay: ₹ 3,00,000 - ₹ 3,50,000
• Variable pay: ₹ 0 – ₹ 50,000

🌐 About Us:

Exotica IT Solutions is at the forefront of digital transformation — delivering cutting-edge solutions in AI, automation, and custom software development.

Join Exotica IT Solutions and lead our marketplace-driven growth journey!

🔹 What You’ll Do:

✅ Lead and scale our IT sales strategy on Upwork & similar platforms

✅ Drive high-quality lead generation and conversions

✅ Create compelling proposals, pitch decks & RFP responses

✅ Build and manage a high-performing sales & Upwork specialist team

✅ Strengthen client relationships and boost long-term retention

✅ Optimize our Upwork presence to increase win rates and visibility

✅ Report actionable insights to leadership on key sales metrics

🔹 What We’re Looking For:

✔️ 5+ years in B2B/B2C IT services sales

✔️ 6+ years of hands-on experience with Upwork or similar platforms

✔️ Strong leadership, communication, and technical understanding

✔️ Proven ability to hit revenue targets and grow accounts

✔️ Flexible to engage across time zones.

👉 Ready to take the lead? Apply now or DM us for more details.

🌐 www.exoticaitsolutions.com

Location: Remote (Work from Home) 

Job Description:

In the role of digital marketer, you'll be involved in developing an organization’s multichannel communication strategies and may work across several areas, or specialize in a few, depending on the size and requirements of your employer.

Digital Marketing Job Roles and Responsibilities:

• Assist in planning and executing digital marketing activities, including SEO, SEM, social media, and email campaigns.

• Support in creating and curating content for social media channels to enhance brand presence.

• Conduct content and keyword research to identify trending and relevant topics for website blogs.

• Help in designing, building, and maintaining our social media profiles and presence.

• planning, executing, and measuring experiments and A/B tests to optimize campaign performance.

• Collaborates with internal teams to create landing pages and optimize user experience.

• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

• Monitor email campaign performance, analyze results, and recommend improvements for higher ROI.

• Analyze performance metrics (e.g., website traffic, social media engagement) and generate reports to assess campaign effectiveness.

Digital Marketing Qualifications / Skills:

• Basic understanding of digital marketing concepts and tools

• Strong analytical and problem-solving skills with attention to detail.

• Proficient in marketing research and statistical analysis

• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate

Education & Experience Requirements:

• Bachelor’s or master’s degree in marketing or a related field

• Proven 1 years working experience in digital marketing, particularly within the industry

• knowledge of digital marketing tools (e.g., google ads,Google Analytics, Linkedin, any email tool, SEMRush, etc.)

Business Development Executive:

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients and encouraging extant clients to purchase the Software and Products.

To be successful as a BDE, you should attend networking events to attract and retain clients. Ultimately, an outstanding BDE will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

●Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

●Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

●Meet personal and team sales targets

●Research accounts and generates or follow through sales leads

●Maintain and expand the client database within your assigned territory

●Familiarize yourself with all products and services offered by our company.

●Attending networking activities to research and connect with prospective clients.

●Maintaining meaningful relationships with clients to ensure productive long-lasting relationships.

●Negotiating with clients to secure the most attractive prices.

Requirements:

●Extensive sales experience.

●Intuitive and insightful, particularly regarding human behavior.

●Ability to generate revenue by identifying pain points and suggesting suitable products or services.

●Professional yet affable disposition.

●Neat, well-groomed appearance.

●Experience or Knowledge about working with CRM

●Great networking skills and Resourceful, with outstanding research skills.

Excellent written and verbal communication

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

Business Development executive 

2+ years 

Job Description: Business Development Executive

Job Overview

We are seeking a dynamic and results-driven business development executive with a strong background in IT sales to join our team. The ideal candidate will have a proven track record of converting both inbound and outbound leads into positive outcomes, driving revenue growth, and building strong client relationships. With a minimum of 2 years of experience in IT sales, the candidate will play a key role in identifying new business opportunities and closing deals to achieve company objectives.

Key Responsibilities

Lead Generation & Conversion: Actively pursue inbound and outbound leads, qualify prospects, and convert them into positive leads through effective sales strategies.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and offering tailored IT solutions.

Sales Targets: Achieve and exceed monthly and quarterly sales targets by closing deals and expanding the client base.

Market Research: Identify new market opportunities, analyze industry trends, and stay updated on competitors to strategize effectively.

Proposal & Negotiation: Prepare and present proposals, negotiate contracts, and ensure mutually beneficial agreements.

Collaboration: Work closely with the marketing and technical teams to align sales strategies with product offerings and campaign goals.

CRM Management: Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.

Follow-ups: Conduct timely follow-ups with prospects and clients to ensure satisfaction and repeat business.

Required Skills & Qualifications

Experience: Minimum of 2 years of experience in IT sales, with a proven ability to convert inbound

Key Responsibilities:

Develop and execute sales strategies to achieve revenue targets in the location.

Identify and engage potential clients through networking, cold calling, and referrals.

Conduct product demonstrations and presentations to showcase our solutions.

Collaborate with the engineering team to understand product specifications and capabilities.

Provide technical support to clients as needed.

Prepare and deliver proposals, quotes, and contracts.

Maintain accurate records of sales activities and customer interactions.

Job Description:

• At Webkul, Salesforce Consultants focus on the return on investment.
• Handling the queries of our existing local as well as international clients through mails, calls & other mediums.
• Mapping the business requirements to Salesforce product features.
• Creating project managing plans for handling relationships with clients
• Providing requirement to technical team after gathering raw data form clients.

Requirements:

• An ideal candidate with exceptional Client interfacing skills, mapping them to Salesforce product features.
• Having Salesforce Administrator Certificate ( ADM 201 ) will be an advantage.
• Should have the understanding of SFDC CRM applications (Sales , Service , Cloud)
• Should have the hands on experience with SF tools ( process builder, workflows, flows , data loader, import wizard)
• Experience working on custom end - to - end SFDC and CRM projects would be an advantage.

Perks & Benefits:

• Employees Family Health Insurance, EPF & ESIC.
• Late-night meal facility.
• Innumerable in house & outdoor party.
• Cab facility available in late-night working.
• Various compensations & bonuses.
• No dress code.
• Festival Celebration.
• Employees B'day celebration.
• Hobby club.
• Mini Gym.
• In-house cafeteria.

About the CryptoXpress Partner Program

Earn lifetime income just by liking posts, posting memes, art, simple threads, engaging on Twitter, Quora, Reddit, or Instagram, referral signups, commission from transactions like flight, hotel, trade, gift card etc., 

(Apply link at the bottom)

More Details:

• Student Partner Program - https://cryptoxpress.com/student-partner-program
• Ambassador Program - https://cryptoxpressambassadors.com

CryptoXpress has built two powerful tracks to help students gain experience, earn income, and launch real careers:

🌱 Growth Partner: Bring in new users, grow the network, and earn lifetime income from your referrals' transactions like trades, investments, flight/hotel/gift card purchases.

🎯 CX Ambassador: Complete creative tasks, support the brand, and get paid by liking posts, creating simple threads, memes, art, sharing your experience, and engaging on Twitter, Quora, Reddit, or Instagram.

Participants will be rewarded with payments, internship certificates, mentorship, certified Web3 learning and career opportunities. 

About the Role

CryptoXpress is looking for a sharp, community-aware support specialist to ensure our contributors feel heard, understood, and guided through their journey. From resolving doubts about rewards to reviewing content submissions, you’ll help contributors unlock the full potential of both the Ambassador and Growth Partner tracks.

Key Responsibilities

• Review community-submitted content for authenticity, relevance, and clarity
• Respond to contributor queries about submissions, XP, karma, and payouts
• Monitor feedback channels and identify patterns for improvement
• Escalate issues or bugs related to task flow, reward claims, or onboarding
• Assist in validating whether social profiles align with what was submitted

Skills & Qualifications

• Experience in customer/community support or moderation
• Strong communication and task review instincts
• Bonus: Familiar with Web3 rewards, KYC, or engagement systems
• Bonus: Active or experienced in Reddit, Telegram, Twitter, or Quora

Join us and play a key role in driving the growth of CryptoXpress in the cryptocurrency space!

Pro Tip: Tips for Application Success

• Please fill out the application below
• Explore CryptoXpress before applying, take 2 minutes to download and try the app so you understand what we're building
• Show your enthusiasm for crypto, travel, and digital innovation
• Mention any self-learning initiatives or personal crypto experiments
• Be honest about what you don't know - we value growth mindsets

How to Apply:

Interested candidates must complete the application form at 

https://forms.gle/CCaAvS6yLE92XAzU6

Location: Navi Mumbai

SALARY: 3-8 LPA

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to guide clients effectively.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Requirements

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Industry: Luxury Real Estate Sales

Employment Type: Full-time, On-site

Timing: 10AM to 7PM

Relevant Experience: 1+ years

Location: Hebbal (near Manyata Tech Park)

"Driving License Is Mandatory" ( In Weekends you will be having site visits )

Overview of the company

Saturn Realcon Pvt. Ltd. is a Bengaluru based premium Luxury Real Estate Sales company operating in Pan India & Dubai (with cliental spread across India, GCC, Singapore and USA) committed to providing Luxury Real Estate Sales solutions with the utmost integrity, quality, and client satisfaction. Our dedicated team epitomizes excellence and professionalism, delivering unparalleled service to our elite clients.

Key Responsibilities

• Make high-volume outbound calls to potential clients from provided leads and databases.
• Demonstrates excellent presentation and communication skills.
• Should have excellent knowledge about the geographical locations in Bangalore. And an understanding of industry trends in Luxury Real Estate.
• Pitch luxury residential Real Estate projects and generate interest among prospective buyers.
• Build and maintain strong relationships with high-net-worth individuals within the luxury real estate
• segment.
• Showcase luxury properties to clients through presentations, property tours, and by organizing
• exclusive events.
• Deliver exceptional customer service throughout the sales process, addressing client inquiries and concerns
• promptly and professionally.

Qualifications

1. Real Estate, or a Relevant field is prefered.

2. 1+ years of experience Sales, Client Relationship Management, or a similar role.

3. Excellent communication, Sales and Presentation skills.

4. Results-driven mindset with a passion for delivering exceptional service and achieving results.

5. Experience in Luxury Real Estate Sales or similar roles is a plus.

6. We're seeking a dynamic individual with a professional appearance, excellent presentation skills, a sharp intellect, and in-depth knowledge relevant to the role.

Benefits

1. Competitive salary with performance-based commissions.

2. Yearly Retention bonus.

3. Fuel reimbursement.

4. Professional development opportunities and ongoing trainings.

5. Collaborative and supportive work environment with opportunities for advancement.

Job Description for Business Development Executive 

Job Title: Business Development Executive 

Company: Mydbops  

Location: Bangalore

About Us:

As a seasoned industry leader for 8 years in open-source database management, we specialise in providing unparalleled solutions and services for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. At Mydbops, we are committed to providing exceptional service and building lasting relationships with our customers. 

Role Overview:

The ideal candidate will generate leads, foster client relationships, and assist the sales team in meeting business objectives. If you have 1-3 years of relevant experience in the field of sales and marketing, we’d love to hear from you.

Key Responsibilities:

• Assist in identifying new business opportunities and generating leads.
• Engage with clients through calls, emails, and CRM tools.
• Build and maintain strong customer relationships.
• Collaborate with the sales and marketing team to create proposals and presentations.
• Understand Mydbops database services and solutions to communicate value to clients.
• Support senior sales staff with day-to-day activities.
• Handle customer queries and follow up with potential clients.
• Learn and apply sales techniques to achieve targets.

Requirements:

• 1-3 years of relevant experience in the field.
• Excellent communication and interpersonal skills.
• Basic knowledge of CRM tools and sales processes (training will be provided).
• Strong problem-solving and negotiation abilities.
• Ability to work in a team and adapt to fast-paced environments.
• Willingness to learn and grow in the sales field.
• Bachelor's or Master’s degree in Business, Marketing, or a related field.

Skills required:

• Communication Skills - Clear and persuasive speaking and writing. 
• Active Listening – Understanding customer needs by listening carefully. 
• Customer Relationship Management (CRM) – Basic knowledge of CRM tools. 
• Negotiation Skills – Ability to find a win-win in discussions.
•  Problem-Solving – Handling customer objections and concerns effectively. 
• Product Knowledge – Understanding the product/service to explain its value. 
• Time Management – Prioritizing tasks efficiently. 
• Adaptability – Adjusting to customer behaviour and market changes.
• Teamwork – Collaborating with others in sales and other departments.
•  Basic Analytical Skills – Interpreting data to understand trends and customer be

Why Join Us:

• Opportunity to work in a dynamic and growing industry.
• Learning and development opportunities to enhance your career.
• A collaborative work environment with a supportive team.

Job Details:

• Job Type: Full-time
• Work Days - Monday to Friday 
• General Shift - 9:30 AM to 6:30 PM

Role Description

This is a full-time, remote role for a Frappe and ERPNext Developer. The Developer will be responsible for designing, developing, and maintaining Frappe and ERPNext applications. Daily tasks include customizing modules, integrating third-party systems, troubleshooting and resolving software issues, and working closely with cross-functional teams to enhance system efficiency and user experience.

Qualifications

1. Proficiency in Frappe and ERPNext development
2. Experience with Python, JavaScript, and web technologies
3. Understanding of ERP workflows and business processes
4. Skills in database management (MySQL, PostgreSQL)
5. Strong problem-solving and troubleshooting abilities
6. Ability to work independently and remotely
7. Excellent communication and teamwork skills
8. Bachelor's degree in Computer Science, Information Technology, or related field
9. Experience in the healthcare industry is a plus
10. Have experience in customised the frappe crm

Job Title: Customer Support Executive

Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad

Landmark: Near Badarpur Metro Station

Salary: ₹14,000 – ₹18,000 per month

Working Days: 6 Days a Week (No Weekends Off)

Job Description:

We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, chat, and email
• Resolve customer issues with empathy and professionalism
• Book services and update customer records accurately
• Follow up on pending queries and ensure timely resolution
• Coordinate with internal teams to ensure smooth service delivery
• Maintain a positive, customer-first attitude at all times

Requirements:

• Good communication skills (Hindi & English)
• Basic computer knowledge and typing speed
• Ability to handle pressure and multitask
• Previous experience in customer service is a plus, but freshers can also apply
• Must be comfortable working weekends with a weekday off

Benefits:

• Fixed salary between ₹14,000 – ₹18,000/month (based on experience)
• Growth opportunities in a fast-growing startup
• Comfortable work environment near metro connectivity

Key Responsibilities:

Strategic Lead Generation & Prospect Management

- Identify, qualify, and pursue high-potential leads from priority sectors

such as manufacturing, IT, pharma, energy, and sustainability.

- Conduct sector-specific market research and competitor analysis to

uncover new opportunities.

Key Account Engagement & Consultative Selling

- Engage senior-level decision-makers (CXOs, Plant Heads,

Compliance Officers) to understand their certification and assurance

needs.

- Nurture long-term relationships with strategic clients to ensure

retention and up-selling.

Proposal Development & Closure

- Prepare detailed proposals, RFP responses, and pricing strategies in

coordination with the technical and operations team.

- Manage complex sales cycles, including technical clarifications,

legal/commercial negotiations, and stakeholder presentations.

- Ensure timely deal closures aligned with monthly and quarterly sales

targets. Coordination & Reporting

- Liaise with internal teams for seamless service delivery, client

onboarding, and project execution post-contract.

- Maintain accurate and up-to-date records of client interactions, sales

funnel, and conversions using CRM.

- Generate periodic reports on sales pipeline, forecasts, and account

performance for senior management.

- Support the marketing team in developing client-centric campaigns and thought leadership content (case studies, whitepapers).

About This Opportunity:

Join Printrove as we revolutionize India's print-on-demand industry. We empower entrepreneurs and creators to build profitable brands without the complexities of inventory management, shipping logistics, or operational overhead.

As our Customer Support Executive, you'll be the bridge between our innovative platform and the merchants who depend on us. This isn't just about answering questions, you'll be solving real business challenges, enabling growth, and directly contributing to our merchants' success stories.

What You'll Do:

Champion Our Merchants

Handle inbound calls, emails, and support tickets with a solution-first mindset. Every interaction is an opportunity to strengthen relationships and demonstrate our commitment to merchant success.

Orchestrate Operations

Collaborate with our operations team and shipping partners (Delhivery, Blue Dart, Shiprocket) to provide accurate, real-time updates on orders, shipments, and delivery status.

Solve Complex Problems

Go beyond surface-level responses. Investigate root causes, propose sustainable solutions, and proactively address recurring issues to improve the overall merchant experience.

Drive Data Excellence

Maintain comprehensive records using Zoho Desk, Zoho CRM, and MyOperator. Your attention to detail ensures our team has the insights needed for continuous improvement.

Identify Growth Opportunities

Recognize high-potential merchants and seamlessly connect them with our Sales team. Your merchant insights directly fuel our business development efforts.

Elevate Service Standards

Work closely with our Customer Success Team Lead to refine processes, implement best practices, and consistently exceed merchant expectations.

What We're Looking For:

Proven Experience

1–2 years in SaaS or e-commerce customer support with a track record of maintaining high satisfaction scores and resolving complex issues.

Communication Excellence

Fluent English communication skills with the ability to explain technical concepts clearly. Proficiency in Hindi and Tamil is highly valued for our diverse merchant base.

Technical Aptitude

Hands-on experience with CRM and ticketing systems, particularly Zoho Desk and Zoho CRM. Quick to learn new tools and adapt to evolving workflows.

Strategic Problem-Solving

Strong analytical skills with the ability to think critically under pressure. You see challenges as puzzles to solve, not obstacles to avoid.

Local Presence

Based in Chennai and comfortable with daily commute to our Choolai office. We believe in-person collaboration drives our best results.

Future-Forward Mindset

Interest in AI tools and automation is a significant plus. We're building tomorrow's customer support experience today.

Why Choose Printrove?

High-Impact Environment

Your work directly influences merchant success and company growth. See immediate results from your efforts in a fast-paced startup setting.

Accelerated Learning

Gain cross-functional exposure to customer success, logistics, sales, and operations. Build skills that open doors across the tech industry.

AI-Enhanced Operations

Work with cutting-edge AI tools and workflows. Learn how modern startups leverage technology to scale efficiently and deliver exceptional experiences.

Clear Career Progression

Defined pathways to advance into Key Account Management, Sales, or Customer Success leadership roles based on performance and interests.

Meaningful Mission

Be part of democratizing entrepreneurship in India. Every problem you solve helps a small business owner achieve their dreams.

Ready to Join Our Mission?

If you're passionate about customer success, thrive in dynamic environments, and want to be part of India's print-on-demand revolution, we want to hear from you.

Client Relationship Manager – Full-Time

*🏢 Company Name:- Highfly Sourcing

*📍 Location:- Devika Tower, 13th Floor, Room 1320, Nehru Place

*🕘 Job Timing:- 9:30 AM to 6:00 PM

*🍱 Lunch Break:- 1:30 PM to 2:00 PM

*💼 Salary:- ₹10,000 – ₹25,000 (Higher for experienced candidates who meet targets)

We’re looking for an experienced and confident Client Relationship Manager to join our team. If you’re good at handling visa cases, providing guidance to clients, and managing documentation, we’d love to work with you!

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### Key Responsibilities:

* *Client Consultations:- Speak with clients to understand their immigration needs and recommend the most suitable visa type (work, student, visitor, family, etc.).

* *Eligibility Check:- Review each client’s profile and assess eligibility based on the current immigration rules of different countries.

* *Document Preparation:- Help clients gather necessary documents like financial proofs, educational certificates, employment records, etc.

* *Application Support:- Fill out visa forms correctly and ensure all documents are submitted in proper format and within deadlines.

* *Follow-ups:- Track application status and update clients regularly. Handle re-submissions if needed.

* *Legal Awareness:- Stay updated with immigration laws and provide accurate information to clients regarding visa renewals, appeals, or rejections.

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Why Join Us?

* Relaxed work environment with a cooperative team

* Office in a prime location – Nehru Place

* We recognize performance — get paid more if you help us grow!

📞 Don’t hesitate to apply! We’re looking for someone who’s ready to grow with us.

Job Summary:

The Head of Operation and Cross-Sell will be responsible for streamlining sales processes, managing client onboarding, ensuring compliance, handling financial reconciliations, deepening client relationships and supporting the sales team with strategy and execution. This role will bridge the gap between sales, operations, and marketing to drive efficiency and revenue growth.

Key Responsibilities:

1. Business & Sales Support:

·      Manage existing clients and onboard new clients.

·      Develop and execute client plans, including:

o  Financial plans

o  Investment strategies

o  Customized acquisition strategies

·      Support business expansion by identifying key partnerships and growth opportunities.

2. Sales Operations & Compliance:

·      Oversee sales workflows and processes for seamless execution.

·      Ensure compliance with regulatory requirements (AMFI, IRDAI, Licenses, KRA, etc.).

·      Support documentation and approvals for financial products and services.

3. Financial & Account Management:

·      Handle revenue tracking, invoicing, and collections.

·      Manage cash flow projections and reconciliations.

·      Follow up on pending payments and ensure financial compliance.

4. Partnerships & B2B Collaboration:

·      Identify and manage new tie-ups with partners.

·      Strengthen relationships with existing stakeholders.

·      Oversee documentation, agreements, and compliance for partnerships.

·      Develop B2B opportunities, including corporate tie-ups and financial wellness programs.

5. Deepening of Client Relationship

·      Interact with the existing clients to identify their investment mindset and offer customised solutions 

·      Strengthen relationships with existing clients

·      Cross-sell and up-sell investment products to the existing clients by understanding and identifying their needs

·      Responsible for the robust growth of AUM and Revenue from the existing client portfolio

6. Strategic Planning & Marketing Support:

·      Assist in the development of new products and services.

·      Support corporate strategy and marketing initiatives.

·      Collaborate with the marketing team on lead generation, branding, and sales campaigns.

Key Skills & Qualifications:

·      Master’s degree in Business, Finance, Marketing, or related field.

·      10-12 years of experience in sales operations, financial planning, or business development in the Mutual Fund / Wealth Management / Insurance industry

·      Strong analytical skills and ability to interpret financial data.

·      Experience in managing partnerships and compliance documentation.

·      Proficiency in CRM tools and sales analytics software.

·      Excellent communication, negotiation, and leadership skills.

Why Join Us?

·      Be part of a fast-growing, dynamic company with a collaborative work culture.

·      Exposure to strategic business development and sales operations.

·      Work with a collaborative team that values innovation and efficiency.

·      Opportunity to lead a critical function and shape the future of our sales operations.

·      Exposure to cutting-edge sales technology and processes.

If you are a strategic thinker with a passion for sales operations and a proven track record of success, we invite you to apply and be part of our team!

Job Title: Business Development Executive – ERP Software (Field Sales)

Location: Mumbai, Maharashtra

Job Type: Full-time | On-site client visits required

Experience: Minimum 1 year in Software / ERP sales

Education: Graduate in Commerce, Marketing, IT, or related fields

Role Overview

Join OneSpider Technologies LLP to drive ERP adoption among SMEs. This field sales role involves generating leads, conducting product demonstrations, and closing deals to help businesses automate their accounting and billing processes.​

Key Responsibilities

• Identify and approach potential clients through various channels
• Conduct client meetings to understand requirements and present ERP solutions
• Demonstrate software features, emphasizing benefits for accounting and billing
• Negotiate terms and close deals to meet or exceed sales targets
• Maintain accurate records of sales activities and client interactions in CRM​

Qualifications

• 1+ year of experience in software/ERP field sales
• Proven track record in B2B sales and lead generation
• Strong communication and negotiation skills
• Basic proficiency in Microsoft Excel and CRM tools
• Familiarity with accounting, billing, or GST software is a plus​

What We Offer

• Competitive salary with performance-based incentives
• Comprehensive training in ERP solutions and sales techniques
• Clear career advancement opportunities
• Supportive and collaborative team culture

Apply Now!

Inside Sales Executive—ERP Software Solutions (Lower Parel East, Mumbai)

OneSpider Technologies LLP—a fast-growing ERP innovator for Pharma & FMCG—seeks proactive Inside Sales Executives to generate leads, articulate software benefits, and support deal closures.

Job Details:

• Location: Lower Parel East, Mumbai (Onsite, 10 min walk from station)
• Working Hours: Mon–Sat | 10:00 AM – 7:00 PM
• Experience: 1+ year in telecalling or sales
• Education: 12th Pass or Higher

Key Responsibilities:

• Conduct outbound calls/emails to qualify leads and schedule demos.
• Coordinate demo appointments for the sales team.
• Follow up post-demo to drive conversions.
• Maintain CRM data accurately and prepare basic activity reports.

Must-Have Skills:

• Strong verbal and written communication in Hindi & English.
• Proven telecalling or inside sales experience (min. 1 year).
• Basic computer literacy and CRM familiarity.

Nice to Have: Background in accounting, billing, GST compliance, marketing, sales, telecalling, or MSME-focused software.

Perks: Fixed salary + performance incentives | On-the-job training | Clear growth path

Apply Now

Key Responsibilities

Lead Generation & Prospecting

 Identify and connect with potential clients through market research, cold calling,

networking, and outreach.

 Generate a strong pipeline of leads across media sales, events, BTL campaigns, and

digital marketing domains.

Client Engagement & Relationship Management

 Develop and nurture relationships with key decision-makers and stakeholders to

understand their business requirements.

 Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

 Achieve business targets by converting leads into long-term clients.

 Coordinate with internal teams to create proposals, quotations, and strategic sales

plans.

Market Research & Analysis

 Conduct market research to understand industry trends, competitor activities, and

client needs.

 Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

 Develop and nurture long-term relationships with clients to ensure repeat business.

 Serve as the point of contact, delivering exceptional client support and ensuring

satisfaction throughout the project lifecycle.

Campaign Planning Support

 Collaborate with internal teams to develop customized proposals and marketing

strategies.

 Assist in executing BTL campaigns, digital initiatives, and events to drive client

success.

Reporting & CRM Management

 Maintain accurate client and sales data in CRM tools.

 Provide regular updates on leads, opportunities, and sales performance to the

leadership team.

What We’re Looking For

 1-2 years of experience in business development, sales, or client acquisition.

 Strong understanding of branding and brand solution, BTL activations, events, and

digital marketing solutions.

 Excellent communication, negotiation, and presentation skills.

 Proven ability to prospect, generate leads, and close deals.

 Familiarity with CRM tools and Microsoft Office Suite.

 Self-motivated with a results-driven mindset and a passion for achieving targets.

Territory Sales Manager

The Territory Manager is responsible for overseeing the sales operations within a designated geographic area or territory. This role involves driving sales growth, managing relationships with key clients, identifying new business opportunities, and ensuring that sales targets and quotas are met. The Territory Manager will work closely with the sales team and senior management to align territory-specific strategies with the company’s overall goals.

Key Responsibilities:

Sales Growth & Target Achievement: Develop and execute sales strategies to achieve or exceed sales targets within the assigned territory. Identify and capitalize on growth opportunities to increase market share and revenue.

Client Relationship Management: Build and maintain strong, long-term relationships with key clients, distributors, and partners in the territory. Regularly meet with clients to understand their needs and provide solutions that align with the company’s products/services.

Market Analysis & Competitive Intelligence: Conduct market research to understand industry trends, competitor activities, and customer preferences within the assigned territory. Use insights to develop effective sales strategies and ensure the company remains competitive.

Sales Reporting & Forecasting: Maintain accurate records of sales activities, opportunities, and customer interactions. Provide regular sales reports to senior management, including forecasts, pipeline updates, and performance analysis.

Training & Development: Assist in the training and development of junior sales staff or account managers within the territory. Share best practices and collaborate on sales techniques to ensure team success.

Cross-functional Collaboration: Collaborate with other departments (e.g., marketing, product management, customer support) to align sales efforts with broader company initiatives. Work with logistics and customer service teams to ensure smooth delivery and fulfillment of customer orders.

Negotiation & Contract Management: Lead negotiations with key clients and partners to close deals. Ensure all contracts are aligned with company policies and profitability goals.

Customer Feedback & Product Improvement: Gather and communicate customer feedback to the product development team to help improve product offerings and services. Act as the voice of the customer within the organization.

Qualifications:

Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).

Experience Requirements:

6+ years of experience in sales, preferably in a similar industry. Experience in managing a sales territory or region is a plus.

Skills Required:

·      Proven ability to meet or exceed sales targets and quotas.

·      Strong communication, presentation, and negotiation skills.

·      Excellent organizational and time management abilities.

·      Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite.

·      Ability to analyze market data and customer needs to develop effective sales strategies.

·      Self-motivated with a strong drive to succeed and work independently.

We are looking for a motivated and results-driven Outbound Sales Executive to join our team. The ideal must have experience in lead generation, social media outreach and a strong ability to meet and exceed sales targets.

Key Responsibilities -

• Conduct outbound calls, messages and emails to generate and qualify leads.
• Use platforms like LinkedIn, Instagram, Facebook, etc. for outreach
• Convert leads into potential customers through effective pitching and follow-ups.
• Consistently meet or exceed monthly sales targets and KPIs.
• Maintain accurate records of customer interactions and sales activity using CRM tools.

Requirements-

• 1-3 years of experience in outbound sales or business development.
• Proven experience in lead generation and target achievement.
• Strong knowledge of using social media for outreach and lead nurturing.
• Excellent communication and negotiation skills.
• Experience with CRM tools is a plus

Permanent Work from Home

5 Days working, Sat-Sun off

Key Responsibilities

Campaign Management

• Design/optimize LinkedIn ad campaigns for B2B tech lead gen, managing budgets up to $100K+.
• Develop audience strategies (job titles, company size, industry) and refine via performance analysis.
• Execute manual bids, retargeting, and A/B tests across formats (Sponsored Content, InMail, Text Ads).

Audience & Data

• Build custom audiences using client CRM/data and implement exclusion rules.
• Track lead quality and align targeting with sales pipelines.

Performance & Reporting

• Deliver client reports tying metrics (CTAs, conversions) to business goals.
• Collaborate with Google Ads teams for cross-platform attribution.

Technical Setup

• Implement LinkedIn Insight Tag, CRM integrations, and conversion tracking.

Requirements

• 2–3 years agency experience managing LinkedIn Ads for B2B / B2B SaaS clients.
• Proven skill in scaling budgets, manual bidding, and CRM integration.
• Strong analytics and ability to present data-driven insights to clients.
• Experience working with teams from Google Ads, SEO, or marketing automation.
• Knowledge of B2B sales cycles.

Why Join?

Drive measurable ROI for tech innovators and master LinkedIn’s evolving B2B ad ecosystem in a data-first environment.

What we offer:

• CTC: 7 LPA - 9 LPA
• Hybrid
• Health insurance
• Growth opportunities working directly with founders with backgrounds in Investment Banking, B2B SaaS leadership, and IIT/ISB education

If you're detail-oriented, results-driven, and excel at client management, we want to hear from you

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Location: Noida, Sector 2 

Experience: 1-3 years in Customer Success or Account Management 

Employment Type: Full-time, Work From Office

Key Responsibilities:

• Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions.
• Customer Onboarding: Onboard and train new clients on product features.
• Cross-Selling & Upselling: Identify opportunities to expand accounts and drive additional revenue.
• Revenue Generation: Contribute to revenue growth by expanding customer accounts and identifying opportunities for further engagement.
• Retention & Renewals: Proactively manage customer retention, renewals, and satisfaction.
• Issue Resolution: Work with internal teams to resolve client issues quickly.
• Performance Tracking: Monitor customer satisfaction and key success metrics.

Requirements:

• Experience: 1-3 years in customer success, account management, or similar roles.
• Skills: Strong communication, problem-solving, and relationship-building skills.
• Proficiency in CRM tools (Salesforce, HubSpot, etc.).
• Experience in cross-selling, upselling, and customer retention strategies to drive revenue growth.

Benefits:

• Device Reimbursement
• Dynamic Office Culture at Noida, Sector 2
• Career Growth Opportunities

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

WHAT YOU WILL DO:

● Interact with prospects via channels such as telephone, email and social media with a high attention to detail

● Researching companies, identify key players, generate interest and develop accounts to stimulate opportunities

● Transform leads into qualified opportunities by partnering with marketing and sales to create and execute on program and outbound lead generation campaigns

● Track all relevant qualification and lead management activity using Salesforce Report on lead qualification(s) and call activity

● Have thorough knowledge of COMPANY product and offerings to effectively communicate value propositions, handle objections and competitive questions

● Be informed about the B2B Data and Sales Intelligence industry Consistently achieve qualifies opportunity quotas to ensure territory revenue objectives

● Collaborate and communicate with the marketing team

REQUIRED SKILLS & QUALIFICATIONS:

● 8+ years of proven excellence in business development, inside sales and/or software sales in which the activity of Appointment Setting is must.

● Experience in B2B sales is preferred but not required Experience using Salesforce or comparable CRM strongly desired

● Experience using Outreach, strong plus

● Strong understanding of SDR and lead development best practices and procedures

● Proven ability to perform successfully given low oversight and limited process 100% reliable and detail-oriented

● Strong consultative selling skills

● Positive can-do attitude and tireless work ethic

● Driven and self-sufficient Adaptable to the startup environment with the hustle attitude, dynamic/diverse environment, potential for broadened responsibilities and, of course, work hard play hard attitude

PREFERRED SKILLS & QUALIFICATIONS:

● A Bachelor Degree in any field from a recognized University

● Experience with LinkedIn Sales Navigator, Hubspot, SalesForce, Outreach etc

REPORTING: This position will report to Director- Inside Sales

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India)

SHIFT TIMINGS:

● 5.30 pm to 2.30 am IST (8.00 am to 5.00 pm US-EST)

● 6.30 pm to 3.30 am IST (9.00 am to 6.00 pm US-EST)

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

Key Responsibilities

Lead Generation & Prospecting

 Identify and connect with potential clients through market research, cold calling, networking, and outreach.

 Generate a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing domains.

Client Engagement Relationship Management

 Develop and nurture relationships with key decision-makers and stakeholders to understand their business requirements.

 Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

 Achieve business targets by converting leads into long-term clients.

 Coordinate with internal teams to create proposals, quotations, and strategic sales plans.

Market Research & Analysis

 Conduct market research to understand industry trends, competitor activities, and client needs.

 Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

 Develop and nurture long-term relationships with clients to ensure repeat business.

 Serve as the point of contact, delivering exceptional client support and ensuring satisfaction throughout the project lifecycle.

Campaign Planning Support

 Collaborate with internal teams to develop customized proposals and marketing strategies.

 Assist in executing BTL campaigns, digital initiatives, and events to drive client success.

Reporting & CRM Management

 Maintain accurate client and sales data in CRM tools.

 Provide regular updates on leads, opportunities, and sales performance to the

leadership team.

Candidates should have 2 to 3 years of hardcore Field Sales Experience(No Inside Sales) 

Should have experience selling high value products. 

Should have experience in Own Lead Gen, Business Development and Cold Calling. 

Should have excellent convincing skills. 

Comfortable in Travelling and meeting the clients on a regular basis. 

Must know the Regional Language apart from good English Communication. 

Graduate is a must or 12th passout with 3 years of any Diploma. 

Must be comfortable in 6 days working. 

Should be very Confident and Agressive

Key Responsibilities

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

About MyOperator

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Responsibilities

• Conduct in-depth research to identify and prospect for qualified leads.
• Utilize various channels such as email, phone, and social media to connect with potential customers.
• Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.
• Develop strong communication skills to present product features and benefits compellingly.
• Maintain accurate records of all lead interactions within the CRM system.
• Contribute to the continuous improvement of the sales development process.
• Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.
• Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.
• CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.
• Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.
• Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Perks & Benefits:

• Health Insurance, etc
• Competitive compensation package with attractive incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Continuous learning and development opportunities.
• Collaborative and supportive team culture.

.

About MyOperator:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+ businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer communication through IVR, call tracking, recording, and virtual numbers, making business interactions more efficient and scalable.

Role Overview:

We are looking for a dynamic Business Development Executive to drive lead generation, outreach, and business growth. If you have a passion for sales, technology, and customer engagement, this is the perfect opportunity for you.

Job Title: Business Development Executive

Location: Noida

Job Type: Full-Time

Industry: SaaS | B2B Sales | Tech Sales

Key Responsibilities:

• Identify and qualify potential B2B leads through outbound calls, email outreach, and LinkedIn prospecting.
• Manage and nurture sales pipelines using tools like HubSpot, Salesforce, and Zoho CRM.
• Conduct discovery calls and set up product demos with decision-makers.
• Research industry trends and identify new sales opportunities in the SaaS and IT sector.
• Collaborate with the business development and marketing teams to optimize sales strategies.
• Meet and exceed weekly/monthly sales targets and KPIs.

Required Skills & Qualifications:

• Good to have experience in Sales, Business Development, or Lead Generation (Freshers can also apply).
• Strong knowledge of B2B sales, SaaS industry, or IT sales.
• Good to have proficiency in email marketing and LinkedIn outreach.
• Hands-on experience with CRM tools like HubSpot, Salesforce, or Zoho is a plus.
• Excellent communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and eager to grow in a fast-paced sales environment.

Preferred Qualifications:

• Experience in SaaS sales or software sales.
• Familiarity with sales funnel management.
• Ability to analyze sales data and optimize outreach strategies.

Perks & Benefits:

• Competitive salary with high-performance incentives.
• Career growth opportunities in a fast-growing SaaS company.
• Training & mentorship from industry experts.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Role: Sales/Business Development

Exp: 7 - 12 Years

CTC: up to 20 LPA

Location: Bangalore

Working Days: 5

🔹 Ideal Candidate Profile

• 7+ years of experience in B2B/enterprise sales within the packaging industry.
• Experience of curating multi million dollar pipelines and closing targets at close to 20 % closure rates.
• Ready to travel and be with the client at all stages on engagement - Initiation , Trials and closures
• Ability to bring industry experience and networks to get quick wins within the first few months
• Ready to hustle from lead to closure stage of engagement
• Well-networked, with a strong reputation and established relationships with decision-makers in key sectors.
• Excellent communication, negotiation, and presentation skills.
• Deep understanding of packaging solutions, materials, manufacturing, and industry trends.
• Techno-commercial mindset with the ability to bridge client needs and internal capabilities.
• Comfortable with CRM systems, data-driven reporting, and collaborative team culture.

About Yocket:

Established in 2015, Yocket is India's largest and most active online platform for international education. We connect students with top global universities and provide expert services, including counseling, test preparation, visa assistance, and education loan support. We've helped over 10 lakh students and facilitated education loans worth ₹1,500 Cr+ through partnerships with 12+ lenders including HDFC, Avanse, Incred, and Leap Finance.

Role & Responsibilities:

• Direct sales to students and their parents to promote premium counseling services.
• Understand student profiles and recommend suitable international education solutions.
• Build rapport with potential clients through calls, WhatsApp, emails, and webinars.
• Make outbound calls and follow up diligently on all leads and inquiries.
• Use CRM tools to maintain accurate records and manage the sales pipeline.
• Attend virtual events, and travel to physical events such as seminars and webinars when required.
• Meet and exceed sales targets set by the organization.
• 
  

Requirements:

• 0–1 year of experience in sales (internship or full-time).
• Bachelor's degree or equivalent.
• Strong communication skills – both written and verbal.
• Organized, detail-oriented, and proactive in follow-ups.
• Familiarity with CRM tools is a plus.
• Open to working on weekends and in a fast-paced, target-driven

environment.

Benefits:

• Medical insurance coverage for employees and their families.
• Access to psychological counseling for mental well-being.
• Flat hierarchy – no “boss culture”; instead, collaborative mentoring.
• Exposure to global education domain and fast-track growth opportunities.

Job Title: Hotel Operations Executive

Location: Gurgaon (Sector 32)

Shifts: Rotational

Requirements:

1+ years of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Job Title: WABA (WhatsApp Business API) Expert

Location: Noida

Company: MyOperator

Experience: 3+ years in WhatsApp Business API or related messaging platforms

Employment Type: Full-time

About MyOperator:

MyOperator is a leading cloud-based call management system built for businesses to enhance customer communication, sales, and support. We power smarter communication for thousands of businesses across India, helping them grow through automation and improved call analytics.

We're now expanding our communication channels to include WhatsApp, and we're looking for a WABA Expert to lead this initiative.

Job Summary:

We are looking for a WABA Expert who not only understands the technical aspects of the WhatsApp Business API but can also craft, optimize, and drive meaningful client conversations on WhatsApp. You’ll play a key role in strategizing how businesses can use WhatsApp to acquire, engage, and retain customers.

This is a client-facing role that blends strategy, solutioning, and execution. If you're passionate about conversational marketing, customer journeys, and messaging automation—this is for you.

Key Responsibilities:

• Understand client business models and craft WhatsApp engagement strategies tailored to their needs.
• Create and optimize WhatsApp conversation flows for lead generation, customer support, onboarding, and re-engagement.
• Collaborate with internal teams (Product, Sales, Customer Success) to deliver end-to-end WhatsApp solutions.
• Guide clients through WABA setup: onboarding, template approvals, display name verification, opt-in strategies.
• Use insights and analytics to improve message performance, engagement rates, and conversation completion.
• Work closely with chatbot teams (if applicable) to enable semi/fully automated conversations.
• Train internal sales and success teams on WhatsApp best practices to help scale adoption.

Requirements:

• 2–5 years of experience working with WhatsApp Business API and/or messaging platforms.
• Strong understanding of WhatsApp conversation types, template messages, opt-in flows, and engagement strategies.
• Proven ability to manage client interactions and translate business needs into actionable communication plans.
• Experience working with BSPs like Gupshup, WATI, 360dialog, Twilio, etc.
• Excellent communication and storytelling skills – must be able to explain WhatsApp capabilities to non-technical clients.
• Hands-on with conversation mapping tools, CRMs, or chatbot platforms is a bonus.

Preferred Skills:

• Conversational design experience (e.g., flowcharts, message scripting, use-case design).
• Experience in SaaS, martech, or customer communication platforms.
• Knowledge of customer lifecycle stages (acquisition, engagement, support, retention).
• Basic understanding of APIs or how WhatsApp integrates with other systems (CRMs, support tools, etc.).

What You’ll Get:

• Ownership of a fast-growing and visible channel for client success
• Work with high-growth brands and shape their customer communication strategy
• Competitive salary + performance incentives
• Flexible work culture and a collaborative team
• Exposure to the future of business communication platforms

Key Responsibilities:

• Make outbound calls to potential customers from provided leads.
• Share information about ongoing and upcoming real estate projects.
• Understand customer needs and pitch suitable property options.
• Schedule site visits and follow up to ensure attendance.
• Maintain and update the CRM database with lead status and client interactions.
• Coordinate with the sales team to ensure smooth lead handover.
• Handle customer queries with clarity, professionalism, and accuracy.
• Achieve daily and weekly call targets and lead conversion goals.

Remuneration:

• Salary: Fixed monthly salary (based on experience and qualifications)
• Incentives: Attractive performance-based incentives on lead conversion
• Other Benefits: Opportunities for growth, training support, and a dynamic work environment

We are looking for Hotel Operations (Male candidate)

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

1+ years of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Roles and Responsibilities

• Client acquisition & Grievance Handling.
• Explain Trading Strategies, Company Terms, and Market Risk to the Clients.
• Generate prospects on Daily Basis via Telephonic, Visual & Text conversations.
• Conduct Risk Profile Management & Trading Strategies sessions with the clients.
• Coordinate with Digital Marketing & Research Team to Service Best to the Clients.
• Explore Global Market, Keep updated on current affairs to Serve Investors & Traders.
• Achieve Monthly tasks via Client Acquisition on Generating Leads.

Desired Candidate Profile

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex &Comex)
• Fluent English Communication, Sales & Marketing Skills required.
• Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

Technical Content Writer & Strategist – CRM & Digital Transformation

Location:

Hybrid – Noida

Department:

Marketing & Growth

Reports To:

Manager – Marketing

Experience Required:

3–5 years in technical content writing, preferably in CRM, SaaS, or B2B tech.

🚀 The Role

We’re seeking a Technical Content Writer & Strategist who can simplify the complex and craft compelling, tech-driven stories. This role is made for you if you have a knack for turning CRM workflows, Salesforce use cases, or digital strategy frameworks into impactful blogs, whitepapers, and email sequences.

You’ll write for decision-makers, tech leaders, and digital stakeholders—delivering content that’s clear, authoritative, and conversion-ready.

💼 What You’ll Do

• Write long-form technical content: Deep-dive blogs, implementation guides, whitepapers, how-tos, product overviews, and explainers.
• Simplify technical concepts: Translate complex CRM, API, or integration language into accessible content for B2B audiences.
• Create SEO-first content: Use tools like SEMrush to drive search performance.
• Collaborate with SMEs: Work closely with developers, architects, and consultants to ensure technical accuracy.
• Craft LinkedIn content: Ghostwrite strategic posts for founders, CXOs, and tech leaders.
• Support marketing campaigns: Develop content for email drips, landing pages, lead magnets, and product launches.
• Leverage AI tools: Use Claude AI, ChatGPT, Grammarly, etc., to enhance writing speed and tone alignment.
• Maintain documentation standards: Build and refine internal and external docs with clarity and consistency.

🎯 What You Bring

• 3–5 years of technical content writing experience for B2B or SaaS audiences.
• Deep understanding of CRM platforms (Salesforce preferred), digital transformation, and enterprise tech.
• Proven ability to translate complex technical ideas into business-readable content.
• Solid research and interviewing skills to collaborate with product and solution teams.
• Familiarity with SEO, analytics tools, and performance tracking.
• Excellent storytelling skills—both long-form and short-form.

🌟 Bonus Points If You Have

• Experience working with Salesforce partners or CRM consultants
• Published thought leadership in CRM, AI, digital transformation, or SaaS
• Familiarity with tools like Notion, WordPress, or other content management platforms

Contacting current and potential clients to inform them regarding the product and service related.

Answering all queries and questions regarding the company and product.

Understanding customers’ requirements by asking questions and closing the deal.

Keeping the customer database maintained and updated.

Facilitating companies’ sales by going the extra mile and meeting a sales quota.

Keeping a record of all the sales calls and notes of useful information.

Requirements

1+ years of experience as a Tele caller or any similar role.

Proven track record of successfully achieving the sales quota.

Knowledge of computer programs like CRM and telephone systems.

Excellent interpersonal and communication, research, and record-keeping skills.

Excellent negotiation skills and the ability to resolve issues.

Candidates with the knowledge of BFSI and Experience in BFSI and BPO should be given preference.

Skills Required:

Must have strong communication skills

Prior Experience in working as a Tele caller or similar roles

Proven or sounds ability in Tele sales

Should aware of CRM

Should have sound knowledge of

Effective Communication skills (English)   

Role: Tele caller  

Industry Type: BFSI

Employment Type: Full Time,

Day Shift: 9:30 am to 6:00pm 

Salary: 10k to 20 K

Role Overview: The Customer Service Representative will manage all communications between customers and the brand across various channels. This is a critical and high-priority role that directly impacts brand reputation and customer satisfaction.

Key Responsibilities:

• Handle customer interactions via phone and email with a friendly, empathetic and professional approach.
• Provide prompt and clear responses to customer queries and concerns in accordance with brand guidelines and tonality.
• Suggest strategies and actions to be taken based on interactions with customers.
• Take leadership on all customer relationships and play a major role in creating a positive brand impression.

Requirements:

• Excellent people skills, customer-centric mindset and communication abilities with strong English and Hindi language skills.
• Strong observational and logical-reasoning skills with an entrepreneurial bent-of-mind.
• Proficiency in MS Word, Excel and other tools required for data management and prompt follow-up to customer queries.
• Personality, people and language skills are key. Prior experience in the hospitality industry is a plus, but not a prerequisite.

About the company - Exploring Infinities is a EdTech company headed by Neelakantha Bhanu Prakash, which reaches out to students across different educational institutions, employees across a lot of corporates and training them in speed and mental ability by harnessing the infinite brain potentials of the human brain, addressing a variety of audiences in various conferences, for creating awareness on capacities of the human brain by holding demonstrations, workshops.

Role : Full-time

Location : HSR Layout, Bengaluru

Roles and Responsibilities:

• Willing to familiarise yourself with the company's vision and mission seeking to accomplish set goals and objectives.
• Collating and maintaining client information in the CRM database.
• Make calls to clients and respond to callback requests for international regions like US, Canada, Middle East, ANZ, EMEA, LATAM etc...
• Email & whatsapp conversations with potential leads.
• Convert potential leads into customers.
• Learning & using our customer relations management software & others.
• Related computer softwares.

Requirements:

• Excellent written and verbal communication skills.
• Laptop is mandatory.
• Willing to work in a startup environment (fast paced).
• Willing to work 6 days a week.

Benefits:

• Competitive salary benefits
• Uncapped Incentives
• Exemplary growth cycle
• Impressive workspace and culturally diversified workforce.