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50+ Customer Relationship Management (CRM) Jobs in India

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Eazybe
Saemah Yasmeen
Posted by Saemah Yasmeen
Delhi
2 - 3 yrs
₹3L - ₹5L / yr
SaaS
Technical support
upselling
Customer Relationship Management (CRM)
Customer Retention
+3 more

Job Title: Technical Customer Success Manager

Location: Hybrid

Experience: 2-3 Years

Education: B.Tech (or equivalent technical degree)


About the Role:

We are looking for a Technical Customer Success Manager who can combine strong technical expertise with excellent relationship-building skills. The ideal candidate will ensure our customers achieve maximum value from our solutions, reduce churn, and identify opportunities for expansion. You'll work closely with both customers and internal teams to deliver seamless onboarding, provide technical guidance, and drive long-term customer success.



Key Responsibilities:

• Serve as the primary technical point of contact for assigned customers.

• Drive smooth onboarding and product implementation for new clients.

• Understand customer requirements and map them effectively to product features.

• Provide technical support and troubleshooting while ensuring quick resolution of issues.

• Build and maintain strong, trust-based relationships with customer stakeholders.

• Conduct regular health checks and business reviews to ensure customer satisfaction.

• Work closely with Product and Engineering teams to convey customer feedback.

• Proactively identify upsell/cross-sell opportunities and collaborate with sales teams.

• Monitor customer adoption, usage, and engagement metrics to ensure long-term retention.

• Create and share documentation, FAQs, and best practices to enable customers.



Required Qualifications & Skills:

• B.Tech (Engineering) graduate with 2-3 years of experience in Customer Success / Technical Support / Pre-Sales / Implementation.

• Strong technical acumen with the ability to understand software products, APIs, integrations, and workflows.

• Excellent problem-solving and troubleshooting skills.

• Outstanding communication and relationship-building abilities.

• Ability to manage multiple customer accounts simultaneously with attention to detail.

• Familiarity with Customer Success tools (e.g., HubSpot, Gainsight, Salesforce, or similar) is a plus.

• Proactive mindset with a focus on delivering customer outcomes and reducing churn.



What We Offer:

• Opportunity to work in a fast-growing, customer-centric company.

• Exposure to both technical and customer-facing responsibilities.

• Collaborative work environment with growth opportunities.

• Competitive salary and performance-based incentives.


Read more
Signal Expert Global LLP
Indore
0.5 - 4 yrs
₹3L - ₹5L / yr
Sales
Marketing
Business Development
Relationship building
Customer Relationship Management (CRM)
+7 more

About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.


Designation : Client Relationship Executive (International Sales & Client On-boarding)

Nature : On-site, Permanent - Indore [M.P.]

Experience : 6 months - 3 years

Package : Hike on last drawn upto 4.8 LPA (net)


Key Responsibilities :


  • Client acquisition, retention and relationship management.
  • Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
  • Act as the first point of contact for new clients and ensure a positive on-boarding experience.
  • Assist clients in identifying the ideal service combination and generating revenue.
  • Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
  • Maintain accurate records of client progress in CRM.
  • Stay updated on market trends and current affairs to better assist global traders and investors.
  • Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
  • Achieve monthly targets for revenue generation through client acquisition.


Qualifications :


  • Minimum Graduate or Post Graduate.
  • Minimum 6 months documented experience in sales/direct client interaction profile.
  • Vocal, Confident and Innovative.
  • Knowledge of the Global Market. (Forex & Comex)
  • Fluent English Communication, sales & marketing skills are a must have.
  • Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
  • Experience in International Sales, Marketing and Financial Services will be preferred.
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Moshi Moshi

at Moshi Moshi

3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
1 - 5 yrs
₹1L - ₹7L / yr
skill iconReact.js
Project Management
Software Development
Customer Relationship Management (CRM)
Mobile App Development
+1 more

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and Corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.


Job Role: Associate Project Manager

Experience Level: 2+ years

Location: Bangalore, Onsite



Roles & Responsibilities:

● Coordinate with the client and the development team making sure the smooth flow of (WordPress, MEAN / MERNSTACK) projects.

● Being the One Point POC for clients & handling their issues.

● Delegating the projects to the Team.

● Should have exposure to handling Website clients.

● Following up to ensure projects run smoothly within the given timeline.

● We are looking for someone who has handled projects from scratch.

● Handled a team of about 15 (developers, UI/UX, content writer).

● Should have experience of client interaction daily.

● Set project milestones and monitor progress to ensure timely delivery.

● Handle and resolve technical queries from clients regarding project aspects.

● Ensure client satisfaction through effective resolution of issues and proactive communication.

● Cater predominantly to the domestic market, understanding specific needs and requirements.

● Document the scope of work clearly and comprehensively to guide the development process.

● Ensure all documentation is up-to-date and accessible to relevant stakeholders

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Eloelo

at Eloelo

1 recruiter
Athira Rajkumar
Posted by Athira Rajkumar
Bengaluru (Bangalore)
3 - 5 yrs
₹20L - ₹25L / yr
Product Marketing
CLM
Customer Relationship Management (CRM)

Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming Platform


Are you ready to be a part of the dynamic world of live streaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.


About Us:


Eloelo stands at the forefront of the creator economy, live streaming - offering a unique blend of interactive experiences, including chatrooms, audio rooms. Our platform has successfully attracted audiences from all corners of India, providing a space for self expression, communities to thrive.


Recent Milestone:


In pursuit of excellence, Eloelo has secured a significant milestone by raising a Pre-Series B round of $22Mn in October 2023 from a diverse group of investors, including Kalaari, Griffin Gaming, Courtside Ventures, Lumikai & Waterbridge Ventures with a cumulative capital raise of over $37 Mn.


Why Eloelo?

  • Be a part of a team that thrives on creativity and innovation in the live streaming.
  • Build a new-age social network, almost like a digital third place that is safe, trusted & encourages interactivity
  • Create at the intersection of RTC, AI, Audio/ Video, ML & Chat which empowers creators to grow and monetize their presence
  • Working with a world class team, high performance team that constantly pushes boundaries and limits , redefines what is possible 
  • Fun and work at the same place with amazing work culture , flexible timings and vibrant atmosphere



Responsibilities:


  • Develop an in-depth comprehension of customer segments and their distinctive behaviors through data science and analytical insights.
  • Take charge of the entire customer journey, from inception to completion, while maintaining accountability for its effectiveness.
  • Utilise global product knowledge and customer insights to identify user needs, generating actionable data-driven recommendations for product enhancement.
  • Collaborate across departments, including product, design, business, and brand marketing, to devise and execute growth strategies rooted in data analysis.
  • Employ continuous experimentation to enhance value propositions and streamline execution processes.
  • Drive monthly customer key performance indicators (KPIs) such as acquisition, churn reduction, activation, and revenue growth.
  • Proactively identify and rectify marketing funnel issues to mitigate and minimize customer churn.
  • Foster cross-functional collaboration with teams spanning design, engineering, marketing, and data analytics to ensure seamless product initiative delivery.


Core Competencies, Knowledge and Experience:


  • 3-5 years relevant experience in leading and driving customer funnel initiatives
  • Proven track record of successful growth campaigns
  • Expertise with CRM tools such as CleverTap, MoEngage, Hubspot etc
  • Expertise with analytical tools for marketers such as Google Analytics, Mixpanel, Appsflyer, Adjust etc
  • Being comfortable with working in a dynamic and diverse work environment
  • Highly analytical thinking and ability to analyze and interpret wide variety of data
  • Ownership and self-driven mindset


Read more
KGISL MICROCOLLEGE
KGHR INTERN
Posted by KGHR INTERN
Thrissur, Palakkad, Kochi (Cochin), Trivandrum
1 - 4 yrs
₹3.5L - ₹5L / yr
Sales
Sales management
Customer Relationship Management (CRM)
Field Sales

We Are Hiring – Area Sales Manager


Company: KGISL – Million Genius Coders (MGC)

Sector: B2B

Locations: Palakkad, Thrissur, Kochi, Trivandrum


KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.


Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform 

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KGISL MICROCOLLEGE
skillryt hr
Posted by skillryt hr
Palakkad, Thrissur, Kochi (Cochin), Thiruvananthapuram
1 - 4 yrs
₹3L - ₹4L / yr
Sales
Customer Relationship Management (CRM)
Sales management

We Are Hiring – Area Sales Manager


Company: KGISL – Million Genius Coders (MGC)

Sector: B2B

Locations: Palakkad, Thrissur, Kochi, Trivandrum


KGISL – Million Genius Coders (MGC) is expanding its presence and invites applications for the role of Area Sales Manager. The ideal candidate will be responsible for driving business growth, building strong client relationships, and achieving sales objectives within the assigned territory.


Interested Candidates Can DM or fill the google form : https://docs.google.com/forms/d/1J6WfOUmv9_u9dZAqmQvPndF7pLtqDDD2rP0nC7oCR1U/viewform 

Read more
Signal Expert Global LLP
Indore
1 - 3 yrs
₹3L - ₹4.8L / yr
Sales
Marketing
Business Development
Client Servicing
Customer Acquisition
+6 more


About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.


Designation : Business Development Executive (International Sales & Client On-boarding)

Nature : On-site, Permanent - Indore [M.P.]

Experience : 1 - 3 years

Package : Hike on last drawn upto 4.8 LPA (net)


Key Responsibilities :


  • Client acquisition, retention and relationship management.
  • Identify and engage potential clients through calls/ messages and virtual meetings.
  • Help identify the ideal service combination and generating revenue.
  • Act as the first point of contact, and ensure a smooth On-boarding experience.
  • Educate clients on trading basics, company services, market risks, and recommend strategies and manage CRM.
  • Stay updated on market trends and current affairs to better assist global traders and investors.
  • Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
  • Achieve monthly targets for client acquisition and revenue generation.


Qualifications :


  • Fluent English and Hindi Communication Skills
  • Minimum Graduate or Post Graduate.
  • Minimum 6 months documented experience in sales profile. (BFSI, fin markets)
  • Vocal, Confident and Innovative Team Player.
  • Knowledge / Interest in the Global Financial Markets. (Forex & Comex)
  • Should be a driven, detail-oriented and responsible team player with exceptional relationship management skills.
  • Experience in International Sales, Marketing and Financial Services will be preferred.


Read more
MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
4 - 6 yrs
₹6L - ₹8L / yr
Team leadership
Team Management
Customer Success
Customer Retention
Customer Acquisition
+10 more

About MyOperator: 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.


Job Summary: 

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 


Responsibilities: 

Revenue Growth and Retention: 

  • Drive upsell and cross-sell initiatives to maximize customer value. 
  • Implement strategies for revenue retention and expansion within the existing customer base.
  • Monitor and improve product adoption rates among customers. 
  • Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

  • Lead, mentor, and develop a team of Customer Success Representatives
  • Set team goals, monitor performance, and provide regular feedback and coaching.
  • Conduct performance reviews and identify training needs. 
  • Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

  • Oversee and manage key customer relationships. 
  • Address and resolve escalated customer issues in a timely and effective manner.
  • Proactively identify and mitigate potential customer risks. 
  • Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

  • Oversee the onboarding process for new clients, ensuring a satisfactory experience.
  • Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

  • Identify areas for process improvement within the Customer Success department.
  • Develop and implement strategies to enhance efficiency and effectiveness.
  • Monitor key metrics and generate reports on team and customer performance.
  • Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

  • Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
  • Communicate effectively with team members, management, and customers.
  • Participate in meetings and provide updates on team activities and customer issues. 


Requirements:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • 4+ years of experience in customer success and account management. 
  • 2+ years of prior experience in a team lead or management role. 
  • Proven experience in customer success, account management, 
  • Proven team management experience.
  • Strong communication, interpersonal, and problem-solving skills. 
  • Proficiency in CRM software and other relevant tools. 
  • Experience in the cloud telephony or SaaS industry is a plus. 
  • Key Skills: 
  • Leadership and team management 
  • Customer relationship management 
  • Process improvement 
  • Communication and interpersonal skills 
  • Problem-solving 
  • Data analysis 
  • CRM software proficiency 


Benefits:

  • Competitive salary and benefits package. 
  • Opportunity for growth and advancement. 
  • Dynamic and collaborative work environment 
  • Chance to work with cutting-edge technology and solutions.
Read more
Cutshort

at Cutshort

7 candid answers
1 product
Anupran Trivedi
Posted by Anupran Trivedi
Remote, Bengaluru (Bangalore)
3 - 7 yrs
₹11L - ₹20L / yr
Sales
Communication Skills
Business Development
Customer Relationship Management (CRM)

About Cutshort:


To hire better and faster, companies need rich candidate data, smart software and sound human judgement.


Cutshort is using AI to combine all these 3 to offer a 10x talent sourcing solution that is faster, better and cheaper.


We have 3 AI-powered offerings

  1. Hire using our AI platform: Affordable annual subscriptions
  2. Get only sourcing: 3.5% of annual CTC when you hire
  3. Get full recruiting: 6.99% of annual CTC when you hire


Customers such as Fractal, Sprinto, Shiprocket, Highlevel, ThoughtWorks, Deepintent have built strong engineering teams with Cutshort.


The role:


To help companies solve their hiring challenges, this role focuses on converting qualified opportunities into successful partnerships with Cutshort.


You will:

  • Be the face of Cutshort for decision-makers, helping them reimagine how they hire with AI-powered solutions.
  • Meet decision-makers to understand their current hiring scenario, pain points and priorities.
  • Map the right Cutshort model (AI platform, sourcing, or full recruiting) to their needs and explain its value proposition.
  • Take the deal forward from pitching the model to closing agreements and onboarding customers.
  • Not just depend on inbound leads, build your own network, ask for referrals, and bring in new companies.


We are looking for people who:

  • Are real salespeople with strong hunger and drive to close deals.
  • Understand the difference between good sales and bad sales.
  • Are target-driven, disciplined, and consistent in their follow-ups.
  • Have good communication skills and can build meaningful connections with customers.
  • Carry themselves with maturity, calmness, and professionalism.
  • Have experience selling to B2B clients and understand how businesses make buying decisions.
  • Can network, get referrals, and create new opportunities beyond inbound leads.


We are not looking for people who:

  • Are unsure if sales is the right career for them.
  • Run away from targets or struggle with discipline.
  • Look for shortcuts, politics, or job security in a big company environment.
  • Depend heavily on structure, constant direction, or hand-holding.
  • Are focused on short-term wins instead of building long-term partnerships.
  • Are currently SDRs, looking for SDR jobs, or have never worked as an Account Executive.
  • Have never closed deals or owned a sales quota.


How to get an interview invite from us?


Resumes no longer get an interview call. But one single pitch can.


At Cutshort, we’ve helped thousands land their next role. In last 10 years we have helped 40k+ companies build their teams and 3.5M+ candidates find their next big opportunity. But we know the hustle is real, especially in sales. With dozens of great sales folks applying for the same job, many don’t even hear back.


So we built something different!


Welcome to The Hustle.


It's an AI-powered role-play test where you pitch any product or service of your choice (your current or past company's works best) to a decision-maker AI persona. Your goal? Get that meeting.


If you do, congrats - you're shortlisted. One of our team members will review your pitch and decide whether to move forward with an interview based on your performance. If you try to cheat (for example, by reading from a screen or using other unfair means) and we detect it, your application will be rejected and no interview will be scheduled, even if you managed to get the meeting.


If not, no worries. Practice with ChatGPT like tools and learn the game and come back!


How to participate:

  • Apply to this job for us to track you better
  • Make the cold call to our AI from: https://cutshort.io/a/hustle-cs and submit your resume if you succeed
  • Use the same email ID everywhere.


Hustlers only. Are you in?

Read more
MyOperator

at MyOperator

2 recruiters
Janhvi Sahu
Posted by Janhvi Sahu
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
2 - 4 yrs
₹2.5L - ₹4L / yr
Customer Success
Customer Relationship Management (CRM)
Client Servicing
B2B
Cross selling
+2 more

Roles and Responsibilities

Job DescriptionKey Objectives-

  • Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned accounts. Develop strategic account plans to maximize customer value and increase wallet share.
  • Customer Satisfaction: Act as the primary point of contact for customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
  • Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.

Responsibilities-

  • Manage a portfolio of accounts, developing and executing account plans to meet revenue targets.
  • Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.
  • Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.
  • Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.
  • Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's solutions and differentiate them in the market.
  • Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.
  • Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.
  • Participate in industry events, conferences, and networking activities to expand the company's reach and identify new business opportunities



Requirements

Qualifications

  • Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
  • 1-3 years of relevant experience in enterprise account management within the SAAS or allied industries.
  • Proven track record of meeting or exceeding sales targets and driving revenue growth.
  • Strong business acumen and the ability to understand complex customer environments.
  • Excellent communication, negotiation, and interpersonal skills.
  • Customer-centric mindset with a passion for delivering exceptional customer experiences.
  • Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
  • Proficiency in using CRM tools and other sales productivity software.
  • Knowledge of the Indian enterprise market and telephony solutions is advantageous.
  • Should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and Support team.
  • The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!



Benefits

Perks & Benefits:

  • Competitive salary with high-performance incentives.
  • Career growth opportunities in a fast-growing SaaS company.
  • Training & mentorship from industry experts.


Read more
MyOperator

at MyOperator

2 recruiters
Janhvi Sahu
Posted by Janhvi Sahu
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
2 - 4 yrs
₹5L - ₹7L / yr
Customer Success
Account Management
Key account management
Customer Relationship Management (CRM)
upselling
+5 more

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.


Role Overview:

As an Enterprise Account Manager, you’ll own and grow relationships with our most strategic enterprise customers. This role is perfect for someone with 4–6 years of Marketing Agency/ SaaS or AI/automation industry experience, a deep understanding of enterprise communication needs, and a proven record of scaling accounts. You’ll drive account expansion, create measurable business value for customers, and help enterprises adopt MyOperator's cutting-edge Business AI Operator platform, leveraging its unified WhatsApp, Calls, and AI-powered chat & voice bots to redefine their customer communication strategies.

Key Objectives:

  • Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned enterprise accounts. Develop strategic account plans to maximize customer value and increase wallet share.
  • Customer Satisfaction: Act as the primary point of contact for enterprise customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
  • Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisitions.

Responsibilities:

  • Manage a portfolio of enterprise accounts, developing and executing account plans to meet revenue targets.
  • Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.
  • Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.
  • Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.
  • Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's Business AI Operator platform and its unified solutions, differentiating them in the market. 
  • Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.
  • Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.
  • Participate in industry events, conferences, and networking



Requirements

  • Bachelor’s degree in Business, Sales, Marketing, or related field (MBA is a plus).
  • 4–6 years of experience in Enterprise Account Management, SaaS, or AI/communication solutions.
  • Proven track record in meeting/exceeding revenue goals and scaling accounts.
  • Strong business acumen and consultative selling skills.
  • Excellent communication, negotiation, and stakeholder management.
  • Technical fluency to discuss AI-powered products and telephony/automation solutions.
  • Data-driven approach to performance measurement and optimization.
  • Skills:
  • Strong business acumen and consultative selling skills.
  • Excellent communication, negotiation, and stakeholder management abilities.
  • Technical fluency to discuss AI-powered products, GenAI Chatbots & Voice-bots, WhatsApp Business API, and advanced telephony/automation solutions 
  • A data-driven approach to performance measurement and optimization.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!



Benefits

  • Career growth opportunities in a fast-growing SaaS company.
  • Training & mentorship from industry experts.
  • Account Manager (Enterprise Business Group): Drive account growth and customer retention.
  • Senior Account Manager: Lead larger accounts and mentor teammates.
  • Account Director: Own strategy for key accounts, drive growth at scale, and manage a team.


Read more
Signal Expert Global LLP
Indore
1 - 3 yrs
₹3L - ₹12L / yr
Sales
Marketing
Customer Relationship Management (CRM)
Customer Success
Customer Support
+1 more


About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.


Designation :Client Acquisition Executive (International Sales & Client On-boarding)

Nature : On-site, Permanent - Indore [M.P.]

Experience : 1 - 3 years

Package : Hike on last drawn upto 4.2 LPA (net)


Key Responsibilities :


  • Client acquisition, retention and relationship management.
  • Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
  • Assist clients in identifying the ideal service combination and generating revenue.
  • Act as the first point of contact for new clients and ensure a positive on-boarding experience.
  • Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
  • Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
  • Stay updated on market trends and current affairs to better assist global traders and investors.
  • Achieve monthly targets for client acquisition and revenue generation.
  • Maintain accurate records of client progress in CRM


Qualifications :


  • Minimum Graduate or Post Graduate.
  • Minimum 1 year documented experience in sales profile.
  • Vocal, Confident and Innovative.
  • Knowledge of the Global Market. (Forex & Comex)
  • Fluent English Communication, sales & marketing skills are a must have.
  • Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
  • Experience in International Sales, Marketing and Financial Services will be preferred.


Read more
Moshi Moshi

at Moshi Moshi

3 candid answers
Human Resource
Posted by Human Resource
Bengaluru (Bangalore)
2 - 5 yrs
₹5L - ₹8L / yr
skill iconReact.js
Shopify
Wordpress
MERN Stack
Web applications
+3 more

About Us:

We are not just an AD agency or a creative agency; we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always expect the EXTRA from it. Our primary clientele consists of Startups and Corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej, amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.


Job Role: Associate Project Manager

Experience Level: 2+ years

Location: Bangalore, Onsite



Roles & Responsibilities:

● Coordinate with the client and the development team, making sure the smooth flow of (WordPress, MEAN / MERNSTACK) projects.

● Being the One Point POC for clients & handling their issues.

● Delegating the projects to the Team.

● Should have exposure to handling Website clients.

● Following up to ensure projects run smoothly within the given timeline.

● We are looking for someone who has handled projects from scratch.

● Handled a team of about 15 (developers, UI/UX, and content writer).

● Should have experience in client interaction daily.

● Set project milestones and monitor progress to ensure timely delivery.

● Handle and resolve technical queries from clients regarding project aspects.

● Ensure client satisfaction through effective resolution of issues and proactive communication.

● Cater predominantly to the domestic market, understanding specific needs and requirements.

● Document the scope of work clearly and comprehensively to guide the development process.

● Ensure all documentation is up-to-date and accessible to relevant stakeholders

Read more
PGAGI
Javeriya Shaik
Posted by Javeriya Shaik
Remote only
0 - 0.6 yrs
₹2L - ₹3L / yr
Outreach
Customer Relationship Management (CRM)
gtm
Market Research
investor research

Founder’s Office Intern


About the Role:

As a Founder’s Office Intern, you will work directly with the founding team on high-impact strategic and operational projects. This is a fast-paced role for someone who is curious, driven, and looking to get hands-on experience in early-stage startups, especially across fundraising, go-to-market execution, and product strategy.


Key Responsibilities:

  • Assist the founders in fundraising activities: investor research, outreach, CRM management, and follow-ups
  • Support in building and refining investor pitch decks, data rooms, and company narratives
  • Process and track outreach to 300+ venture capitalists and angel networks
  • Coordinate investor meetings and prepare briefing notes
  • Execute go-to-market (GTM) strategies by identifying and approaching MSMEs
  • Conduct competitive analysis and assist in defining product positioning and differentiation
  • Create reports, dashboards, and documentation for internal reviews and external stakeholders
  • Work cross-functionally with sales, product, and tech teams to drive high-priority initiatives

What We’re Looking For:

  • Students/recent grads from institutes with proven startup hustle
  • Strong research, communication, and analytical skills
  • Proficiency in PowerPoint/Google Slides, Excel/Sheets; knowledge of CRM tools is a plus
  • Prior experience in startups, VC outreach, consulting, or GTM execution is highly preferred
  • Self-starter with the ability to work independently and handle ambiguity


Compensation

  • Joining Bonus: INR 2,500 one-time bonus upon joining.
  • Monthly Stipend: Base stipend of INR 8,000 per month, with the potential to increase up to INR 20,000 based on performance evaluations.
  • Performance-Based Pay Scale: Eligibility for monthly performance-based bonuses, rewarding exceptional project contributions and teamwork.
  • Additional Benefits: Access to professional development opportunities, including workshops, tech talks, and mentoring sessions.


Why Join Us:

  • Direct exposure to startup fundraising and strategy
  • Opportunity to work closely with founders & VC backed leadership
  • Learn end-to-end execution in a tech startup
Read more
Pune
0 - 1 yrs
Best in industry
Effective communication
Customer Relationship Management (CRM)
Email campaigns
Lead Generation
case studies
+6 more

Location: Kharadi, Pune

Mode: Onsite

Duration: 6 Months

Start Date: Immediate


About NonStop

We’re NonStop, a tech company that partners with global startups and enterprises to build cutting-edge technology products. From rapid MVPs to large-scale digital transformation, we deliver end-to-end software solutions. Our work spans industries including healthcare, fintech, travel tech, and AI-powered systems.

We're looking for a high-energy Sales Intern to join our growing team and help accelerate our outreach efforts to potential clients and partners across the globe.


What You’ll Do

  • Assist in identifying and researching potential clients in target markets (US, and India)
  • Support lead generation efforts via LinkedIn, email campaigns, and CRM tools
  • Draft compelling outreach messages and proposals
  • Help prepare sales decks, case studies, and pitch documents
  • Set up meetings, take notes during client calls, and support follow-ups
  • Collaborate closely with the founders and business team on go-to-market strategies
  • Track and report KPIs, and contribute ideas to optimize the sales funnel


What We’re Looking For

  • Strong communication and interpersonal skills
  • Interest in tech, startups, and business development
  • Self-starter with a curious mind and an eagerness to learn
  • Proficiency in tools like Excel, Google Workspace, and LinkedIn
  • Bonus: Exposure to CRM tools (HubSpot, Zoho, etc.), B2B sales, or market research


What You’ll Gain

  • Hands-on experience in a fast-paced tech startup environment
  • Mentorship from founders and business leaders
  • Exposure to global markets and real sales pipelines
  • Certificate of Internship & Letter of Recommendation
  • Possibility of a Pre-Placement Offer (PPO) for high performers


Read more
Bengaluru (Bangalore)
1 - 4 yrs
₹1.2L - ₹2.4L / yr
Sales and operations planning
Lead Generation
Customer Relationship Management (CRM)
UPS
Power supply
+1 more


  • BBA or Diploma / ITI in Electrical / Electronics / Electrical & Electronics or Any graduation with Sales experience
  • Identify, develop, and manage new business opportunities for UPS systems, power backup solutions, AMC (Annual Maintenance Contracts), and related side sales (batteries, power quality products, spare parts, etc.).
  • Conduct client meetings, technical presentations, and product demonstrations to explain UPS features and value propositions.
  • Work closely with customers to understand their requirements, load profiles, and site conditions to recommend the right solutions.
  • Coordinate with application engineers, service teams, and OEMs for solution design and project execution.
  • Develop and maintain strong relationships with consultants, contractors, facility managers, IT managers, and procurement teams.
  • Achieve assigned sales targets (monthly/quarterly/annual)
  • Attractive incentives will be provided
Read more
Go Ads India Pvt Ltd

at Go Ads India Pvt Ltd

1 recruiter
Gunjan Raval
Posted by Gunjan Raval
Ahmedabad
1 - 3 yrs
₹2.4L - ₹4.8L / yr
Sales and negotiat
commnication and interpersonal
Lead Generation
Prospecting
Customer Relationship Management (CRM)

Job Description:

  • Need to identify potential market verticals and explore, and analyse the vertical with ADS INDIA’S offerings
  • Meeting up with Scheduled Fresh Clients on a daily basis.
  • Managing Client Relationships independently.
  • Achieving targets on a monthly basis.
  • Ensure Strict Adherence of sales process and internal procedures
  • Deal with Signing Authorities.

Desired Candidate Profile

  • Candidate should be aware of local industrial areas.
  • Generating, strategizing, servicing, retaining and growing the business.
  • Managing client relationships independently.
  • Understanding the client and his target audience deeply - perhaps even better than him/her, and can give solutions accordingly.

Education: UG - Any Graduate - Any Specialization) AND PG - Any Postgraduate - Any Specialization) AND (Doctorate - Doctorate Not Required)

 Job Locations: Ahmedabad

Experience: 0 to 3 yrs.

Profile: Corporate sales / B2B Sales/inside sale/Field sales

Industry: Internet IT/E commerce/digital marketing


Read more
Mumbai
1 - 3 yrs
₹2L - ₹4L / yr
Lead Generation
Customer Relationship Management (CRM)
Communication Skills

𝐃𝐞𝐬𝐢𝐠𝐧𝐚𝐭𝐢𝐨𝐧: 𝐂𝐥𝐢𝐞𝐧𝐭 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 𝐌𝐮𝐦𝐛𝐚𝐢, 𝐌𝐚𝐡𝐚𝐫𝐚𝐬𝐡𝐭𝐫𝐚

𝐕𝐞𝐫𝐭𝐢𝐜𝐚𝐥: 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠


𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰:

We are seeking a dynamic, field-driven Marketing Executive to lead our outreach efforts in engaging with Corporate clients and promoting our diverse service verticals. This role is designed for someone who thrives in face-to-face interactions, can pitch our services effectively, and has a keen understanding of the social impact sector. 


𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:


1. 𝐂𝐥𝐢𝐞𝐧𝐭 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐚𝐧𝐝 𝐌𝐞𝐞𝐭𝐢𝐧𝐠𝐬: Conduct client meetings, pitch services, and build collaborations with CSR clients. 

2. 𝐏𝐢𝐭𝐜𝐡𝐢𝐧𝐠 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐕𝐞𝐫𝐭𝐢𝐜𝐚𝐥𝐬: Propose tailored solutions across capacity building, CSR project management, employee volunteering, and research services. 

3. 𝐃𝐞𝐥𝐢𝐯𝐞𝐫 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬: Deliver impactful presentations and develop client-specific proposals.

4. 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: Generate leads, build relationships, and attend networking events to expand the client base.

5. 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐔𝐩𝐝𝐚𝐭𝐞𝐬: Regularly update management on client progress, meetings, and feedback.


𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:


- Bachelor’s degree and 1+ years of experience in marketing, sales, or business development (CSR or social sector focus preferred).

- Proven ability to manage client relationships and pitch services effectively.

- Excellent communication, presentation, and negotiation skills.

- Ability to work independently, manage time effectively, and adapt to a fast-paced field environment.

- Familiarity with CSR initiatives, social impact strategies, and MS Office tools.


𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬

- Experience in CSR, NGO, or social impact sectors.

- A strong corporate network and understanding of social issues in India

Read more
Zuddl

at Zuddl

3 recruiters
Agency job
via TIGI HR Solution Pvt. Ltd. by Vaidehi Sarkar
Remote only
3 - 6 yrs
₹10L - ₹15L / yr
SaaS
B2B Marketing
Solution architecture
Presales
Software Development
+4 more

Role: Solution Consultant

Exp: 3-6 Years

CTC: up to 20 LPA

Candidate should be okay with Night shift from 7 PM to 4 AM (IST)


Requirements:

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
  • 3–5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role within a SaaS or B2B tech environment.
  • Strong grasp of software development lifecycles, with hands-on experience working in agile, fast-paced product environments.
  • Solid technical foundation with the ability to explain complex concepts clearly; capable of conducting technical deep-dives and training sessions for both internal and external stakeholders.
  • Proficient in integration concepts — familiarity with CRM platforms (e.g., Salesforce, HubSpot), Marketing Automation tools (e.g., Marketo, Pardot), and the ability to support both standard and custom integration scenarios.
  • Experienced in managing and resolving prospect or customer issues; able to navigate challenging conversations, de-escalate concerns, and align solutions with business needs.
  • Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively to both technical and non-technical audiences across enterprise accounts.
  • Adept at problem-solving and critical thinking, with a proactive approach to identifying challenges and proposing tailored solutions.
  • Comfortable collaborating cross-functionally and juggling multiple priorities in a dynamic, high-growth environment.
  • Basic design sensibility — experience working with or understanding design tools such as Figma is a plus.
  • Bonus: Experience with virtual event platforms, webinar software, or martech ecosystems.



Read more
MyOperator

at MyOperator

2 recruiters
Janhvi Sahu
Posted by Janhvi Sahu
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
1 - 2 yrs
₹2.5L - ₹3.2L / yr
Customer Relationship Management (CRM)
Customer Support
Customer Success

Company Description

About


MyOperator


MyOperator is a leading SaaS-based call management system dedicated to transforming how businesses handle customer communication. Founded by Ankit Jain, our innovative cloud telephony solutions empower over 30,000+ businesses across India to streamline calls, track interactions, and elevate their customer experience. We're on a mission to build the best communication infrastructure for small and medium-sized enterprises, and we're growing fast!


We're looking for a passionate, self-driven, and goal-oriented Customer Support professional with strong communication skills and a customer-first mindset. If you enjoy problem-solving, connecting with people, and thrive in a fast-paced environment, we'd love to meet you!

A background in technology or familiarity with tech products is a plus.


You’ll play a key role in

assisting customers via calls, emails, and chats—providing timely, clear, and helpful support.

What You’ll Do:

● Build in-depth knowledge of our products and services to assist customers effectively.

● Deliver prompt, professional, and accurate support across chats, emails, and calls.

● Aim for high First Contact Resolution (FCR) in all interactions.

● Address customer inquiries around quotes, orders, delivery status, complaints, returns,

and warranties.

● Manage support tickets with clear and well-written responses.

● Meet daily and weekly performance targets, both individually and as a team.

● Share insights and feedback with the team to improve customer experience and internal

processes.


Requirements


● 1–2 years of experience in customer support, preferably in software, IT, or internet-based

services.

● Strong written and verbal communication skills.

● Ability to manage time effectively and handle multiple tasks.

● Comfortable working with basic software tools and platforms (tech-savvy preferred).

● A willingness to learn, adapt, and grow in a dynamic environment.

Benefits

● Supportive and collaborative team culture

● Opportunities to grow and develop professionally

● Work with a purpose-driven brand that values customer satisfaction


You may also check our company profile at http://myoperator.com/. Let me know if you have any questions.


You can also check the below pages for your reference-


MyOperator LinkedIn page- https://www.linkedin.com/company/myoperatoroffi cial/

MyOperator Youtube page- https://www.youtube.com/@MyOperatorOffi cial

Heyo LinkedIn Page: https://www.linkedin.com/company/heyobusiness/

You

Read more
Mohali
0 - 3 yrs
₹2L - ₹4L / yr
Lead Generation
Bid management
IT service management
Client Management
Upwork
+8 more

We are looking for a motivated and enthusiastic Junior Business Development Executive to join our growing team at Rudra Innovative Software Pvt. Ltd. The ideal candidate will be responsible for generating leads, building client relationships, and helping to drive business growth.


Key Responsibilities:

  • Identify and generate potential business leads through online platforms and research
  • Reach out to international clients via emails, LinkedIn, and other professional platforms
  • Schedule meetings and follow up with prospects
  • Collaborate with the sales and marketing team to achieve targets
  • Maintain accurate records of leads, opportunities, and client communication
  • Assist in preparing proposals, quotations, and presentations


Required Skills:

  • Strong communication and interpersonal skills
  • Good understanding of IT services and sales cycle
  • Familiarity with platforms like LinkedIn, Upwork, and email marketing tools
  • Ability to work independently as well as in a team
  • Basic knowledge of CRM tools is a plus


Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field
  • 6 months to 2 years of relevant experience in a BDE/IT Sales role
  • Strong English communication (written & verbal) is mandatory


What We Offer:

  • Growth opportunities within the organization
  • Positive and collaborative work environment
  • Competitive salary and incentive structure
  • Opportunity to work with global clients


Read more
Signal Expert Global LLP
Indore
1 - 5 yrs
₹2.4L - ₹4L / yr
Customer Relationship Management (CRM)
Customer Support
Cold Calling
Customer Retention
Foreign exchange

Roles and Responsibilities 


  • Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals. 
  • Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions. 
  • Execute trades on behalf of clients and ensure timely and accurate order execution. 
  • Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations. 
  • Collaborate with the research and analysis team to develop market insights and trading strategies. 
  • Provide exceptional customer service and support to clients throughout the trading process. 
  • Meet and exceed sales targets and performance metrics. 


Desired Candidate Profile 


  • Bachelor's degree in Finance, Business, Economics, or related field.
  • Proven track record of success in client acquisition and sales within the financial services industry, prefer FX trading.
  • Strong understanding of financial markets, trading instruments, and risk management principles.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to thrive in a fast-paced, competitive environment.

 

Perks and Benefits 

  •  Desired Incentives. 
  •  Overseas Trip by Company. 
  •  Monthly Contest & Trophies. 
  •  Quarterly and Annual Rewards and Recognition. 


Read more
Cravingcode Technologies Pvt Ltd
Didhiti Dasgupta
Posted by Didhiti Dasgupta
Mumbai, Navi Mumbai
2 - 5 yrs
₹3L - ₹7L / yr
Customer Success
Customer Retention
Customer Support
Customer Relationship Management (CRM)

About Us:

Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including:

  • Marketing Automation
  • Sales CRM
  • ERP for Procurement & Finance
  • Channel Partner Management
  • Vendor Management
  • Customer & Broker Apps

We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users.


Role Overview:

We are looking for a Customer Success Manager who will be the voice of our clients within Buildesk and ensure their success with our products.


Key Responsibilities:

Client Onboarding & Implementation

  • Guide clients through product setup, configuration, and training.
  • Collaborate with the implementation team to ensure smooth adoption of Buildesk solutions.

Customer Relationship Management

  • Build long-term relationships with clients, acting as their trusted advisor.
  • Understand client workflows in sales, marketing, procurement, and finance to help them maximize value.

Account Growth & Retention

  • Identify upsell and cross-sell opportunities within accounts.
  • Drive renewals and maintain a high customer retention rate.

Support & Issue Resolution

  • Act as the first escalation point for client concerns.
  • Work closely with the product and support teams to resolve issues quickly.

Insights & Reporting

  • Gather client feedback and share insights with product and leadership teams.
  • Maintain regular reporting on account health, usage, and client satisfaction.


Key Requirements:

  • 2–5 years of experience in Customer Success, Account Management, or Client Servicing (SaaS/ERP/CRM domain preferred).
  • Strong understanding of B2B SaaS and enterprise workflows.
  • Excellent communication, presentation, and relationship-building skills.
  • Problem-solving mindset with the ability to manage multiple clients simultaneously.

Proficiency in tools like CRM software, MS Excel, and reporting dashboards.



If you are interested, kindly fill out the following form so that we can evaluate your profile:

https://zrec.in/CrFXw?source=CareerSite

Read more
Indore
1 - 5 yrs
₹2.4L - ₹4.5L / yr
International sales
Financial services
Fluent English
Customer Relationship Management (CRM)
Cold Calling
+1 more

Roles and Responsibilities


  • Client acquisition & Grievance Handling. Explain Trading Strategies, Company Terms, and Market Risk to the Clients.
  • Generate prospects on Daily Basis via Telephonic, Visual & Text conversations.
  • Conduct Risk Profile Management & Trading Strategies sessions with the clients.
  • Coordinate with Digital Marketing & Research Team to Service Best to the Clients.
  • Explore Global Market, Keep updated on current affairs to Serve Investors & Traders.Achieve Monthly tasks via Client Acquisition on Generating Leads.


Desired Candidate Profile


  • Minimum Graduate or Post Graduate. Talkative, Enthusiastic, and Innovative.
  • Knowledge of Global Market. (Forex &Comex) Fluent English Communication, Sales & Marketing Skills require.
  • Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
  • Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.


Perks and Benefits


  • Desired Incentives. Overseas Trip by Company.
  • Monthly Contest & Trophies.
  • Quarterly and Annual Rewards and Recognition.
Read more
CARZFIXUP
Mohit Mohit
Posted by Mohit Mohit
Faridabad, Bengaluru (Bangalore)
0 - 2 yrs
₹1.4L - ₹2.2L / yr
English Proficiency
Escalation management
Problem solving
Decision-making
Customer Relationship Management (CRM)

We're Hiring: Escalation Handling Cum Operations Executive


📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅


🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.


👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.


🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management


🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player


💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

Read more
Bikefixup
Mohit upadhyay
Posted by Mohit upadhyay
Faridabad, Bengaluru (Bangalore), Mumbai
0 - 2 yrs
₹1.4L - ₹2.5L / yr
English Proficiency
Escalation management
Customer Relationship Management (CRM)
Problem solving
Decision-making

 We're Hiring: Escalation Handling Cum Operations Executive


📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅



🏢 About Us – Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.


👤 Your Role: Escalation Handling & Operations Executive

In this role, you’ll be the go-to person for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.


🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting ✅ Share weekly/monthly reports of escalations and operational challenges with management


🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

 ✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player


💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand 🏍️ Direct involvement in ensuring customer satisfaction and operational excellence 🏆 Attractive incentives & performance-based career growth 📈 Chance to build a career in customer experience & operations management


Read more
Skyi Songbirds

Skyi Songbirds

Agency job
via TIGI HR Solution Pvt. Ltd. by Vaidehi Sarkar
Pune
4 - 6 yrs
₹3L - ₹6L / yr
Presales
Sales
Inside Sales
Client Management
Client Servicing
+2 more

Position: Sr executive

Dept: Pre sales

Salary Bracket: 40 - 50k


Key Responsibilities:

  • Act as the first point of contact for incoming customer leads and inquiries.
  • Conduct product presentations, site walkthroughs, and client meetings.
  • Understand customer needs and tailor solutions accordingly.
  • Coordinate with the sales and marketing teams to ensure seamless lead handovers.
  • Maintain updated records of client interactions and follow-ups in CRM.
  • Represent the brand professionally and uphold service excellence at all times.
  • Participate in events, exhibitions, and site activations when required.


Read more
Signal Expert Global LLP
Indore, Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹4.2L / yr
Sales
Marketing
International sales
Customer Relationship Management (CRM)
Lead Generation
+7 more

About Us : Signal Expert Global LLP is an MNC involved in the business of providing Technical Analysis Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance into Forex and Comex Market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.


Designation : Business Development Executive (International Sales & Client On-boarding)

Nature : On-site, Permanent - Indore [M.P.]

Experience : 1 - 3 years

Package : Hike on last drawn upto 4.2 LPA (net)


Key Responsibilities :

  • Client acquisition, retention and relationship management.
  • Identify and engage potential clients through calls/ messages and virtual meetings, converting them into active trading clients.
  • Assist clients in identifying the ideal service combination and generating revenue.
  • Act as the first point of contact for new clients and ensure a positive on-boarding experience.
  • Assist clients with account setup, KYC, and onboarding on trading platforms (MT4/MT5), ensuring smooth and timely activation.
  • Educate clients on trading basics, company services, market risks, and recommend strategies based on their risk profile.
  • Stay updated on market trends and current affairs to better assist global traders and investors.
  • Achieve monthly targets for client acquisition and revenue generation.
  • Maintain accurate records of client progress in CRM

Qualifications :

  • Minimum Graduate or Post Graduate.
  • Minimum 1 year documented experience in sales profile.
  • Vocal, Confident and Innovative.
  • Knowledge of the Global Market. (Forex & Comex)
  • Fluent English Communication, sales & marketing skills are a must have.
  • Should be a self-motivated, detail-oriented and responsible team player with exceptional relationship management skills.
  • Experience in International Sales, Marketing and Financial Services will be preferred.
Read more
Indore
0 - 3 yrs
₹1.5L - ₹3.5L / yr
Customer Retention
Customer Relationship Management (CRM)
Problem solving
Communication Skills


Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

  • Address customer inquiries, concerns, and issues with courtesy and empathy.
  • Assist customers in resolving their problems or inquiries effectively.


● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Read more
NeoGenCode Technologies Pvt Ltd
Akshay Patil
Posted by Akshay Patil
Noida
2 - 5 yrs
₹3L - ₹12L / yr
Sales
B2B Marketing
Web3js
Blockchain
Customer Relationship Management (CRM)
+2 more

Job Title : Sales Executive – Web3

Experience : 2 to 5 Years

Job Type : Full-time

Location : Noida (Work From Office)

About the Role :

Drive B2B sales for our Web3 products (wallets, dApps, infrastructure, token/NFT solutions) by hunting new logos and growing key accounts.


Must-Have Skills :

B2B tech sales, Web3/domain knowledge (blockchain, tokens, NFTs, DeFi), strong communication & negotiation, CRM proficiency, lead generation, demo/pitching, target orientation.


Key Responsibilities :

  • Prospect, qualify, and close Web3-focused B2B deals (India & international).
  • Run the full sales cycle: discovery, demos, proposals, negotiation, contract closure.
  • Build a strong pipeline via LinkedIn, events, and partner channels.
  • Collaborate with product/marketing to tailor pitches and case studies.
  • Track metrics in CRM and hit monthly/quarterly revenue targets.

Requirements :

  • 2 to 5 Years in SaaS/tech/Web3 sales (Web3 experience preferred).
  • Comfortable explaining blockchain value props to business and tech stakeholders.
  • Bachelor’s degree; MBA is a plus.

Nice to Have :

  • Network in crypto/Web3 communities and events.
  • Prior startup experience.
Read more
Hunarstreet technologies pvt ltd

Hunarstreet technologies pvt ltd

Agency job
Mumbai
2 - 6 yrs
₹4L - ₹6L / yr
Sales
luxury furniture sales
b2b
home decor
Customer Relationship Management (CRM)
+1 more

Description

We are looking for a client-focused and experienced *Sales Executive* for our Mumbai showroom. The ideal candidate will have prior experience in premium or luxury furniture and home décor, and a flair for engaging with high-net-worth individuals, architects, and interior

designers. This role involves offering personalised service, understanding client needs, and ensuring a seamless sales experience.


Responsibilities

* Welcome and assist clients with a warm, service-oriented approach

* Understand client requirements and recommend suitable furniture and décor solutions

* Build and maintain strong relationships with interior designers and architects

* Manage the entire sales process from enquiry to order placement and post-sale support

* Maintain the showroom’s visual standards in line with brand aesthetics

* Record leads, showroom visits, and client interactions in the CRM system

* Meet individual and store-level sales targets

* Coordinate with production, logistics, and CRM teams to ensure timely deliveries and communication


Requirements

* 2–5 years of experience* in luxury furniture, home décor, lifestyle, or design-related retail

* Excellent communication and interpersonal skills

* Strong understanding of premium clientele and their expectations. Experience in handlingclients from architecture and design backgrounds

* Familiarity with CRM tools, email etiquette, and professional communication

* Available to work on weekends and holidays, as required

Read more
Hunarstreet technologies

Hunarstreet technologies

Agency job
Gurugram
2 - 4 yrs
₹4L - ₹5L / yr
Business Development
Sales
Client Management
Customer Relationship Management (CRM)

Key Responsibilities:

 Business Development & Lead Generation:

o Identify and secure new business opportunities by targeting universities, colleges,

and educational institutions to promote our online higher education programs.

o Develop and implement strategies to generate new leads, including attending

events, digital outreach, and cold calling.

o Cultivate long-term relationships with academic institutions, corporate partners,

and key stakeholders in the higher education sector.

o Conduct in-depth research to identify potential clients and develop customized

solutions to meet their educational needs.

o

 Sales & Partnership Management:

o Lead the sales process for acquiring new educational institutions and corporate

partners for online programs.

o Present Shiksolve’s offerings through compelling presentations, proposals, and

demonstrations to prospective clients.


o Negotiate contracts and agreements with institutions and partners, ensuring

mutually beneficial relationships and revenue growth.

o Manage the end-to-end sales cycle, including post-sale follow-up, relationship

management, and upselling opportunities.


 Strategic Planning & Market Expansion:

o Develop and execute business development strategies that align with Shiksolve’s

growth objectives.

o Analyze the competitive landscape, monitor industry trends, and identify

emerging opportunities within the online education space.

o Collaborate with internal teams (marketing, product development, and customer

support) to ensure alignment between business objectives and educational

offerings.


 Client Relationship Management:

o Build and maintain strong relationships with existing clients, ensuring their

satisfaction and retention.

o Provide high-level support and guidance to clients, acting as the primary point of

contact for all business development matters.

o Conduct regular check-ins with clients to identify new needs and upsell

Shiksolve’s services.


 Reporting & Performance Analysis:

o Track and report on business development performance, including sales activities,

pipeline, revenue forecasts, and performance metrics.

o Provide regular feedback to the leadership team regarding market trends,

customer feedback, and competitor activities.


 Collaboration & Teamwork:

o Collaborate with the marketing team to create effective marketing materials and

campaigns that support business development goals.

o Work closely with the product and operations teams to ensure seamless delivery

and implementation of online programs.

o Participate in team meetings, sharing insights and strategies to continuously

improve the business development process.


Key Skills & Qualifications:

 Bachelor’s degree in Business Administration, Marketing, Education, or a related field. A

Master’s degree or MBA is a plus.

 Proven experience (3+ years into Sales ) in business development, sales, or

partnerships within the EdTech or online education space.

 Strong understanding of the online education market, industry trends, and customer

needs.

 Exceptional communication, presentation, and negotiation skills.

 Ability to build and maintain relationships with senior executives, university

representatives, and corporate decision-makers.

 Self-starter with a strong drive to achieve and exceed targets.

 Strong organizational and time management skills.

 Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite

(Word, Excel, PowerPoint).

Read more
Niswey

at Niswey

6 candid answers
5 recruiters
Shreya  Raka
Posted by Shreya Raka
Remote only
4 - 12 yrs
₹10L - ₹20L / yr
Customer Relationship Management (CRM)
Implementation

If you are looking to solve real-world revenue process problems using HubSpot, Niswey is your playground. We have been helping HubSpot customers grow better since 2016. 

Here are our HubSpot credentials:

🏆2023 Custom Integrations Accredited

🏆2023 Onboarding Accredited

🏆2023 Platform Enablement Accredited

🏆2022 Elite Solutions Partner (We were the first Elite partner from Asia) 

🏆2022 Technical Expertise Impact Award

🏆2021 Customer First Impact Award


Join us, as we exploit the potential of the 26 billion HubSpot partner ecosystem opportunity. 

Experience: At least 5 years of work experience, at least 2 years as a HubSpot solutions engineer


Responsibilities of a HubSpot CRM Specialist: 

  • Participate in and over time, lead discovery calls. Understand the business of Niswey clients and ask relevant questions to uncover challenges and opportunities
  • Do comprehensive research to understand the business, automation, and tech problems at hand
  • Come up with the optimal HubSpot solution and how it will be implemented
  • Document solutions for all stakeholders to have clarity
  • Work with the delivery teams to ensure the project is implemented in a timely and efficient manner while conforming to the standards specified
  • Ensure the delivery team is keeping up with the right business and technical understanding, and certifications needed to do the implementations successfully
  • Maintain relationships with customers and support with their HubSpot-related challenges


Qualifications Required:

  • Experience translating business processes into HubSpot workflows. Fundamental understanding of CRM systems is a must.
  • Understand APIs and integrations, from the tech as well as the business sides.
  • Have a good understanding of marketing and sales
  • Work and brainstorm with technical experts to arrive at optimal solutions with HubSpot
  • Attention to detail is a must.
  • Ability to work on multiple projects at once, great at prioritization
  • Excellent written and oral communication skills
  • Critical thinking and troubleshooting
Read more
Jaipur
0 - 3 yrs
₹2L - ₹4L / yr
Customer Service
Customer Relationship Management (CRM)
Customer Support
Customer Success
Customer Retention
+3 more

Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years


Compensation:

  • International Process: ₹23,000 – ₹34,000 CTC/month
  • Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month


Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.


Key Responsibilities

  • Handle customer queries via phone calls, emails, and chats.
  • Diagnose issues, provide accurate resolutions, and escalate when needed.
  • Document interactions in CRM/tools and follow defined SLA/TAT.
  • Collaborate with team/lead to improve customer satisfaction and KPIs.


Must-Have Skills

  • Excellent English communication (spoken and written).
  • Customer first mindset; active listening and problem-solving.
  • Typing accuracy and basic computer proficiency.
  • Willingness to work night/rotational shifts for international support.


Eligibility

  • Undergraduates/Graduates/Postgraduates are welcome.
  • Freshers and experienced candidates (up to 3 years) can apply.
  • Immediate joiners preferred.


Benefits

  • Cab facility for night shifts (as per company policy).
  • One-time meal during shifts (as applicable).
  • Performance incentives and growth opportunities.
Read more
fugumobile
Mumbai
3 - 4 yrs
₹6L - ₹9L / yr
JIRA Agile
Customer Relationship Management (CRM)
Wordpress
skill iconTrello
skill iconSlack
+4 more

Job Title: Digital Project Manager

Location: Mumbai

Experience Level: (3+ years)

 

About the Role

We are looking for a Digital Project Manager with approximately 3 years of experience to join our growing team. This role is ideal for someone who has a solid understanding of digital platforms and technologies, strong client communication skills, and the ability to manage projects from concept to delivery.

As a client-facing role, your ability to communicate effectively in English, both written and spoken is critical. You’ll work closely with internal tech and design teams as well as external clients to ensure projects are delivered on time, within scope, and to the highest quality standards.


Key Responsibilities

  • Manage end-to-end digital projects across websites, mobile apps, backend systems, CRM integrations, and more
  • Serve as the main point of contact for clients, understanding their needs and translating them into actionable project plans
  • Coordinate internal teams, including developers, designers, QA, and content managers
  • Prepare project timelines, budgets, and resource plans; track progress and manage scope changes
  • Lead regular status meetings and provide clear documentation and reporting
  • Identify risks and proactively manage issues to ensure successful delivery
  • Ensure quality assurance at all stages of the project lifecycle
  • Collaborate with technical teams to assess feasibility and provide realistic estimates and solutions


Required Qualifications

  • 3+ years of experience in digital project management
  • Strong understanding of digital technologies, including web development, mobile apps, backend platforms, APIs, and CRM systems
  • Proven experience managing multiple digital projects simultaneously
  • Excellent command of English (written and spoken)
  • Experience working in client-facing roles, ideally within an agency or digital solutions environment
  • Proficiency in using project management tools (e.g., Jira, Trello, Slack)
  • Ability to create clear and structured documentation and presentations


Preferred Qualifications

  • Experience working with cross-functional and multicultural teams
  • Familiarity with Agile or hybrid delivery methodologies
  • Knowledge of tools such as Figma, WordPress, HubSpot, or Salesforce is a plus


 

Read more
Investment firm is hiring for a passionate Sales rep

Investment firm is hiring for a passionate Sales rep

Agency job
via RedString by Kaushik Reddyshetty
Hyderabad
1 - 4 yrs
₹6L - ₹7L / yr
Communication Skills
Effective communication
Customer Relationship Management (CRM)


Reports to: Sr Associate CF


Purpose:

Create SQLs to keep pipe full. Convert pre-qualified Retail LPs into funded investors.



Responsibilities:

60-80 daily multichannel touches.

Qualify BANT; book demos for AEs.

KPIs:

Meetings/week ≥12

SQL conversion ≥20 %.

Targets:

MicroInvest: Weekly 400 touches; monthly 400 SQLs (Conversion: 25 % of touches).

Alt. Units: Weekly 5000 touches; monthly 5000 SQLs (Conversion: 25 % of touches).

Minimum Hire Profile: 

2-4 yrs private-bank or AMC service; SEBI RIA preferred, fluent English/Hindi/Telugu; CRM discipline.

Read more
Delhi, Gurugram, Noida
2 - 6 yrs
₹1L - ₹3L / yr
Business Development
Customer Relationship Management (CRM)
Hubspot
Lead Generation
Sales

Key Responsibilities:  Business Development & Lead Generation: o Identify and secure new business opportunities by targeting universities, colleges, and educational institutions to promote our online higher education programs. o Develop and implement strategies to generate new leads, including attending events, digital outreach, and cold calling. o Cultivate long-term relationships with academic institutions, corporate partners, and key stakeholders in the higher education sector. o Conduct in-depth research to identify potential clients and develop customized solutions to meet their educational needs. o  Sales & Partnership Management: o Lead the sales process for acquiring new educational institutions and corporate partners for online programs. o Present Shiksolve’s offerings through compelling presentations, proposals, and demonstrations to prospective clients. o Negotiate contracts and agreements with institutions and partners, ensuring mutually beneficial relationships and revenue growth. o Manage the end-to-end sales cycle, including post-sale follow-up, relationship management, and upselling opportunities.  Strategic Planning & Market Expansion: o Develop and execute business development strategies that align with Shiksolve’s growth objectives. o Analyze the competitive landscape, monitor industry trends, and identify emerging opportunities within the online education space. o Collaborate with internal teams (marketing, product development, and customer support) to ensure alignment between business objectives and educational offerings.  Client Relationship Management: o Build and maintain strong relationships with existing clients, ensuring their satisfaction and retention. o Provide high-level support and guidance to clients, acting as the primary point of contact for all business development matters. o Conduct regular check-ins with clients to identify new needs and upsell Shiksolve’s services.  Reporting & Performance Analysis: o Track and report on business development performance, including sales activities, pipeline, revenue forecasts, and performance metrics. o Provide regular feedback to the leadership team regarding market trends, customer feedback, and competitor activities.  Collaboration & Teamwork: o Collaborate with the marketing team to create effective marketing materials and campaigns that support business development goals. o Work closely with the product and operations teams to ensure seamless delivery and implementation of online programs. o Participate in team meetings, sharing insights and strategies to continuously improve the business development process.

Read more
Elitebgrowth
Simran Sharma
Posted by Simran Sharma
Spacejam, Sector 82, Mohali
2 - 4 yrs
₹3L - ₹4L / yr
Lead Generation
Web Scraping
Artificial Intelligence (AI)
Customer Relationship Management (CRM)

Position 1: Lead Generation Expert (Multi-Channel)

 

Location: Spacejam, Sector 82, Mohali

Salary: ₹30,000/month

Experience Required: 3+ years

Work Type: On Site

About the Role

We’re looking for a Lead Generation Expert who can bring qualified leads consistently—not limited to freelancing platforms. If you understand how to convert cold contacts into warm leads using a mix of platforms and outreach strategies, we want to talk.

Key Responsibilities

●      Generate leads daily from platforms like Upwork, PeoplePerHour, Fiverr, etc.

●      Run email campaigns and cold outreach via tools like Instantly, Apollo, or Lemlist.

●      Use LinkedIn and Twitter actively to connect and nurture leads.

●      Build lead databases from directories, web scraping, or AI tools.

●      Track performance and ensure consistency in lead flow.

●      Coordinate with the sales and marketing team for feedback loops.

Requirements

●      Minimum 3 years of experience in lead generation across multiple channels.

●      Proven track record of delivering high-quality, converting leads.

●      Comfortable using automation tools and CRMs.

●      Strong written English and communication skills.

Must be result-driven. We’re investing in you—we expect results.

Read more
Incruiter

at Incruiter

1 recruiter
Khusbu  Bansal
Posted by Khusbu Bansal
Bengaluru (Bangalore)
5 - 12 yrs
₹4L - ₹12L / yr
IT service management
Service delivery
Client Servicing
Client Management
Team Management
+3 more

EXCITED ABOUT YOUR TASKS?

  • Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
  • Act as the single point of contact for client communication related to service delivery performance and improvements.
  • Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
  • Drive continual service improvement initiatives and process optimizations.
  • Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
  • Ensure smooth onboarding and transition of new projects and services.
  • Conduct regular service reviews with internal stakeholders and clients.
  • Handle escalations effectively and ensure timely resolution.
  • Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
  • Prepare and present reports on service performance, risk mitigation, and improvements.

WHAT WILL YOU NEED TO SUCCEED?

  • MBA in Marketing/management or a related field. 
  • Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
  • Excellent problem-solving, stakeholder management, and communication skills.
  • Experience managing service teams and delivering services across various technologies or domains.
  • Ability to manage multiple projects and clients simultaneously.
  • Proven track record of improving client satisfaction and operational efficiency.
  •  Familiarity with CRM tools and customer success platforms is a plus.
  • Ability to think critically and address client concerns efficiently.
Read more
Remote only
0 - 3 yrs
₹10000 - ₹25000 / mo
English Proficiency
Customer Relationship Management (CRM)
Negotiation
Communication Skills
Effective communication
+5 more

We are looking for an energetic and result-oriented Business Development & Client Acquisition Specialist to join our dynamic team at AceInt. In this role, you will:

  • Identify, pursue, and close new business opportunities to achieve sales targets.
  • Build and maintain strong client relationships, ensuring long-term partnerships.
  • Create compelling sales pitches and proposals tailored to client needs.
  • Collaborate with the marketing team to align sales strategies with brand campaigns.
  • Conduct market analysis to stay ahead of industry trends and competitors.
  • Represent AceInt at industry events and networking forums to enhance brand visibility.

Why Join Us?

  • Opportunity to work in a fast-growing, innovative company.
  • Attractive incentives and growth-based rewards.
  • Exposure to high-value clients and cutting-edge industry practices.


Read more
Mumbai
0 - 5 yrs
₹1L - ₹2L / yr
Sales
Presales
calling
Customer Relationship Management (CRM)
Customer Service

g and lead generation, with the primary objective of convincing potential customers to schedule site visits.

Key Responsibilities:

  • Handle outbound calls to prospective customers
  • Generate leads and maintain a strong pipeline
  • Engage customers effectively and promote site visits
  • Coordinate with the sales team for follow-ups and conversions

Candidate Requirements:

  • Minimum educational qualification: HSC or Graduation
  • At least 6 months of recent experience in any calling process (BPO, telesales, telemarketing, etc.)
  • Good verbal communication skills in English, Hindi, and/or Marathi
  • Maximum age: 35 years
  • Candidates must be residing between Virar and Dadar

Job Details:

  • Shift: 10:00 AM to 7:00 PM
  • Weekly Off: Any 1 day between Monday and Thursday


Read more
Enpointeio
Mumbai
1 - 4 yrs
₹3L - ₹10L / yr
leadgenration
Sales
Negotiation
Communication Skills
Sales presentations
+13 more

Position: Business Development Executive

Company: Enpointe.io

Location: Andheri (Oshiwara), Mumbai

Employment Type: Full-time


About Enpointe.io:

Enpointe.io is a technology-driven company delivering innovative web solutions to enhance digital experiences. As we grow, we are seeking a proactive Inside Sales Executive to help generate leads, connect with potential clients, and support business growth through effective communication and documentation.


Role Overview:

The Business Development Executive will focus on generating and nurturing leads, setting up meetings for the co-founder, preparing proposals, and maintaining proper sales documentation. The role requires excellent communication skills, attention to detail, and a goal-oriented approach.


Key Responsibilities:

  • Generate new business leads through research, calls, and online outreach.
  • Connect with potential clients via phone, email, and professional networks.
  • Schedule and coordinate meetings with the co-founder for qualified prospects.
  • Prepare pre-meeting presentations and relevant briefing materials.
  • Create professional proposals and share them with clients.
  • Maintain accurate documentation of leads, follow-ups, and client interactions.
  • Collaborate with internal teams to ensure client needs are met effectively.


Required Skills & Qualifications:

  • 1+ year of experience in inside sales, lead generation, or business development (preferred).
  • Excellent verbal and written communication skills.
  • Ability to build rapport with clients and present ideas confidently.
  • Proficiency in MS Office, Google Suite, and basic presentation tools (PowerPoint, Canva).
  • Strong organizational and documentation skills.
  • Self-motivated with the ability to work independently.


Preferred Qualifications:

  • Experience in IT services, web development, or digital marketing sales.
  • Familiarity with CRM tools like Zoho, HubSpot, or similar.


Read more
Remote only
4 - 9 yrs
₹3L - ₹6L / yr
Social Media Marketing (SMM)
Marketing
B2B Marketing
zoho
Hubspot
+1 more

Key Responsibilities

1. Strategy & Planning

  • Design and implement the annual marketing strategy aligned with business goals across certification, training, and assurance services.
  • Develop and maintain a quarterly marketing calendar including campaigns, content, webinars, product/service launches, and events.
  • Translate service offerings (e.g., ISO 27001, ISO 14001, ESG Reporting, IRCA Courses, etc.) into value-driven messaging for defined customer personas and industries.
  • Build marketing processes, templates, guidelines, and reporting structures from scratch.
  • Identify and onboard key vendors/agencies for design, digital, and content support as needed.

2. Brand Building & Positioning

  • Define brand positioning, tone of voice, and visual identity in collaboration with leadership.
  • Develop core messaging and value propositions for different verticals.
  • Ensure consistent branding across all channels and collaterals.

3. Digital Marketing & Demand Generation

  • Plan and manage SEO/SEM, Google Ads, LinkedIn Ads, and paid social media campaigns to attract targeted leads.
  • Oversee organic and paid growth of the website, optimize landing pages, CTAs, and lead funnels.
  • Track lead journey and MQL conversion using tools like Google Analytics and Zoho CRM.

4. Content & Communication

  • Own the content roadmap: create, review, and publish case studies, blogs, infographics, brochures, PPTs, videos, and client success stories.
  • Draft and manage internal and external newsletters, press releases, and stakeholder communications.
  • Collaborate with Subject Matter Experts (SMEs) and auditors to translate technical content into audience-friendly language.

5. Social Media & Brand Visibility

  • Own the social media strategy across LinkedIn, YouTube, and Instagram to build awareness, credibility, and engagement.
  • Design and manage a social content calendar, reels, visual creatives (using Canva, Adobe Suite), and campaigns for awareness days, standards updates, and success highlights.
  • Actively grow follower base and community engagement.

6. Events, Webinars & Partnerships

  • Plan and manage virtual webinars, panel discussions, and physical participation in expos, industry events, and conferences.
  • Coordinate with business development and training teams for promotion of certification & assurance services, lead auditor courses, open programs, and new modules.
  • Build and manage strategic partnerships with industry associations, media platforms, and learning portals.

7. CRM, Automation & Reporting

  • Implement marketing automation and drip email campaigns using platforms like Zoho Campaigns, HubSpot, or Mailchimp.
  • Maintain lead hygiene, tagging, nurturing, and reporting within CRM systems.
  • Prepare weekly/monthly performance dashboards (MQLs, campaign metrics, CTRs, CPLs, ROI).

8. Cross-functional Collaboration

  • Work closely with Certification, Training, and Technical teams to align marketing with pipeline and project priorities.
  • Support proposal design, pitch presentations, and event collateral.
  • Assist HR with employer branding, internal campaigns, and onboarding presentations.

9. Vendor & Budget Management

  • Liaise with creative agencies, freelancers, digital ad vendors, and web developers to execute campaigns.
  • Prepare and track marketing budget utilization and vendor performance.

Qualifications & Experience

Education:

  • Bachelor's degree in Marketing, Mass Communication, Design, or Business.
  • Certification in Digital Marketing (e.g., Google, Meta, HubSpot) preferred.

Experience:

  • 4–7 years of experience in B2B marketing, preferably in certification, training, SaaS, consulting, or services industries.
  • Experience leading multi-channel campaigns and content creation.
  • Prior exposure to compliance, ISO standards, ESG, or cyber/information security is an added advantage.

Skills & Competencies

  • Strategic thinking with the ability to translate technical offerings into client-centric communication.
  • Strong writing, editing, and visual storytelling skills.
  • Proficient in Google Ads, Meta Business Suite, Canva, Google Analytics, SEO tools, and CRM platforms (preferably Zoho).
  • Excellent planning, prioritization, and project management capabilities.
  • Self-motivated, detail-oriented, and able to work cross-functionally with minimal supervision.

Key Performance Indicators (KPIs)

  • Monthly/Quarterly Marketing Qualified Leads (MQLs) generated.
  • Growth in organic and paid web traffic.
  • Performance of campaigns (CTR, CPC, ROI).
  • Social media engagement and brand mentions.
  • Timeliness and effectiveness of content, creatives, and reporting.
  • Internal stakeholder satisfaction.

Why Join Us

  • Purpose-Driven Work: Contribute to initiatives that promote safer workplaces, compliance, sustainability, and operational excellence.
  • Ownership & Growth: Opportunity to build the marketing function, lead campaigns, and shape brand visibility in domestic and global markets.
  • Cross-Functional Collaboration: Work closely with multiple internal teams for strategic alignment and business impact.
  • Innovation Culture: Freedom to experiment with tools, channels, and ideas to drive demand, engagement, and visibility.


Read more
Signal Expert Global LLP
Indore
1 - 3 yrs
₹2.4L - ₹4L / yr
Customer Relationship Management (CRM)
Client Management
Cold Calling
Convincing
Fluent English

Key Responsibilities:


  • Proactively reach out to potential leads and convert them into active clients.
  • Explain the account opening process clearly and assist clients in completing documentation and KYC requirements.
  • Guide clients through broker platform registration (e.g., MT4/MT5).
  • Follow up regularly to ensure clients fund their trading accounts.
  • Coordinate with broker partners to resolve onboarding issues or delays.
  • Maintain accurate records of client progress in CRM and report daily/weekly updates to the team lead or manager.
  • Educate clients on basic platform use, signal access, and trading readiness.
  • Act as the first point of contact for new clients and ensure a positive onboarding experience.


Qualifications:


  • Minimum Graduate or Post Graduate.
  • Excellent communication and interpersonal skills.
  • Basic understanding of trading platforms (MT4, MT5, etc.) and brokerage operations is a plus.
  • Goal-oriented, organized, and self-motivate.
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Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 7 yrs
₹3L - ₹5L / yr
Quality audit
Audit management
Customer Service
Customer Relationship Management (CRM)
Customer Support
+3 more

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)


Job Title: Quality Analyst

Work Location: Gurugram (Onsite)


Education:

  • Minimum qualification: Graduate


Experience:

  • 2 to 8 years of total work experience
  • Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory


Key Responsibilities

  • Evaluate live and recorded calls to ensure service quality standards
  • Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
  • Provide structured and actionable feedback to agents
  • Conduct regular call calibration sessions
  • Maintain daily/weekly audit count logs
  • Ensure adherence to quality frameworks and feedback mechanisms
  • Perform DIP checks and maintain accuracy of quality reports
  • Prepare quality analysis reports using basic Excel


Required Skills

  • Excellent verbal communication in both Hindi and English
  • Strong attention to detail and process orientation
  • Working knowledge of Basic Excel
  • Experience in call audits, feedback processes, and DIP checks
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Remote only
1 - 5 yrs
₹4L - ₹8L / yr
Salesforce
Presales
Sales presentations
Technical sales
B2B Marketing
+3 more

Job Title: Sales Executive (1 Yrs Exp) – Enterprise AI Software Pre-Sales


About PGAGI:


At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.



Role Overview:


We are seeking a Sales Executive with 1+ years of experience in B2B IT/Tech/AI/AI Solutions sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.



Key Responsibilities:


• Drive B2B enterprise pre sales for AI and solutions, managing the end-to-end sales and pre-sales cycle.

• Engage with potential clients (company-provided leads) to understand business pain points and propose AI-driven software solutions.

• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions, and proof-of-concept (POC) design.

• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.

• Prepare business and technical proposals, pricing models, and solution roadmaps.

• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.

• Track, manage, and report pipeline and pre-sales activities using CRM tools.

• Meet or exceed monthly and quarterly B2B sales targets.


Requirements:


• 1+ years of experience in B2B IT/Tech/AI/Solution sales and pre-sales.

• Proven track record in solution selling or enterprise-level software sales.

• Solid understanding of AI, Solution development , or cloud-based solutions and their business applications.

• Exceptional presentation, negotiation, and proposal writing skills.

• Experience with consultative and solution-oriented sales for mid to enterprise clients.

• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.

• Bachelor’s degree in IT, Business, Engineering, or a related field.



What We Offer:

• Competitive salary + attractive performance incentives.

• Fully remote, flexible work environment.

• Opportunity to work with cutting-edge AI  products.

• Career growth with a fast-scaling AI consultancy.

• Exposure to global B2B enterprise clients . 

Read more
MyOperator - VoiceTree Technologies

at MyOperator - VoiceTree Technologies

1 video
3 recruiters
Vijay Muthu
Posted by Vijay Muthu
Noida
3 - 6 yrs
₹5L - ₹8L / yr
Team leadership
Leadership development
Team Management
Team building
Sales training
+9 more

Role Overview: We are seeking a high-performing Sales Team Lead to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.


Key Responsibilities:

Team Leadership & Management:

  • Lead, manage, and coach a team of Business Consultants to consistently achieve monthly revenue and product targets.
  • Conduct daily huddles, pipeline reviews, and performance check-ins.
  • Monitor adherence to sales processes, CRM hygiene, and SOPs.

Revenue Ownership:

  • Own and drive the team's revenue target with a strong focus on IVR and WhatsApp Business API.
  • Enable team members to upsell and cross-sell add-on products (SMS, Truecaller, etc.).

Training & Development:

  • Work closely with the Sales Enablement team for onboarding and upskilling.
  • Conduct mock calls, feedback sessions, and sales coaching regularly.


Qualifications:

  • 3–6 years of experience in B2B sales, preferably in the SaaS or cloud communication domain.
  • Minimum 1 year of experience in a team handling or mentorship role.
  • Proven track record of achieving and exceeding individual and team sales targets.
  • Strong understanding of consultative selling and solution-based pitching.
  • Hands-on experience with CRM tools like Zoho or similar platforms.
  • Excellent communication, leadership, and interpersonal skills.
  • High ownership mindset with the ability to thrive in a fast-paced, target-driven environment.


Additional Information:

  • Competitive salary with team and individual performance-based incentives.
  • Opportunity to lead a high-impact sales team in a fast-growing SaaS company.
  • Structured growth and leadership development path.
  • Collaborative work culture and access to experienced mentors.


Read more
Appstean Infotech
Nikhita Chourasia
Posted by Nikhita Chourasia
Ahmedabad
2 - 4 yrs
₹4L - ₹9L / yr
Sales
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Business Development
Direct sales
+1 more

We are seeking a talented and results-driven individual to join our team as a Business Development Manager specializing in selling of software products and services.

 

Industry Type: IT/ Software

 

Job Profile: Business Development  

 

Required Experience: 2-4 yrs

 

Location: Ahmedabad

Work from Office

 

Responsibilities

 

 

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

 

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

 

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

 

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

 

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

  1. Ensure brand matrix productivity through effective business planning & market updates

 

  1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

 

  1. Travel to assigned territory for business closures.

 

Qualifications

  • Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
  • Proven experience of 3-5 yrs  in key account management, sales, or business development within the software industry.
  • Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
  • Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
  • Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
  • Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
  • Proficiency in CRM software and other relevant tools for account management and sales tracking.


If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

 

 

 

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hunarstreet

hunarstreet

Agency job
Mumbai, Noida
1 - 4 yrs
₹1L - ₹4L / yr
Business Development
Customer Relationship Management (CRM)
Lead Generation
B2B Marketing
Sales

Job Description: Business Development executive


Designation: - Business Development Executive

Experience: - 1-2 Years

Qualification - MBA

Location:-Mumbai, Delhi,

No Remote:-(Onsite Only)

Timing – 10:30AM to 7:30PM


About Recharge Trendd Setter Ltd:


Recharge Trendd Setter Ltd is a 23-year-old integrated advertising, brand solutions, BTL, Events, digital marketing, and marketing technology company. With a robust presence in India and internationally, we specialize in delivering creative and technology-driven solutions across various industries, including agriculture, automobiles, FMCG, and more. As we expand further, we are seeking highly driven professionals to lead business growth and strengthen our market presence.


è https://rechargestudio.com/



About the Role


As a Business Development Executive, you will play a critical role in identifying new opportunities, generating leads, and driving revenue growth. You will connect with clients, promote our services, and collaborate with internal teams to deliver impactful solutions.


Key Responsibilities


Lead Generation & Prospecting


  • Identify and connect with potential clients through market research, cold calling, networking, and outreach.
  • Generate a strong pipeline of leads across media sales, events, BTL campaigns, and digital marketing domains.

Client Engagement & Relationship Management

  • Develop and nurture relationships with key decision-makers and stakeholders to understand their business requirements.
  • Deliver compelling pitches and presentations tailored to client needs.

Sales Execution

  • Achieve business targets by converting leads into long-term clients.
  • Coordinate with internal teams to create proposals, quotations, and strategic sales plans.

Market Research & Analysis

  • Conduct market research to understand industry trends, competitor activities, and client needs.
  • Provide insights to tailor pitches and identify new business opportunities.

Relationship Management

  • Develop and nurture long-term relationships with clients to ensure repeat business.
  • Serve as the point of contact, delivering exceptional client support and ensuring satisfaction throughout the project lifecycle.

Campaign Planning Support

  • Collaborate with internal teams to develop customized proposals and marketing strategies.
  • Assist in executing BTL campaigns, digital initiatives, and events to drive client success.

Reporting & CRM Management

  • Maintain accurate client and sales data in CRM tools.
  • Provide regular updates on leads, opportunities, and sales performance to the leadership team.


What We’re Looking For


  • 1-2 years of experience in business development, sales, or client acquisition.
  • Strong understanding of branding and brand solution, BTL activations, events, and digital marketing solutions.
  • Excellent communication, negotiation, and presentation skills.
  • Proven ability to prospect, generate leads, and close deals.
  • Familiarity with CRM tools and Microsoft Office Suite.
  • Self-motivated with a results-driven mindset and a passion for achieving targets.




Why Join Us?


  • Competitive salary with performance-driven incentives.
  • Opportunity to work on diverse, high-impact projects with leading brands.
  • A collaborative and growth-focused work environment.
  • Exposure to the brand solutions, BTL, Marketing technology solutions, events, and digital marketing landscape.
  • Fast-track career growth for high-performing individuals.



Read more
Bhanzu

at Bhanzu

1 video
2 recruiters
Balaji R
Posted by Balaji R
Bengaluru (Bangalore)
3 - 8 yrs
₹6L - ₹10L / yr
Team Management
Team leadership
Team building
Inside Sales
Business Development
+12 more

Roles and Responsibilities:


  • Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives.
  • Collating and maintaining client information in the CRM database and keeping the track of the team
  • Strong Team leader who keeps the team on track
  • Email & WhatsApp conversations with potential leads.
  • Make potential leads understand our courses.
  • Convert potential leads into customers.
  • Learning & using our customer relations management software & others related computer software.

Requirements:


  • Excellent written and verbal communication skills
  • Experience in Team leading in the International process
  • Ability to work under pressure.
  • Laptop is mandatory.
  • Willing to work in a start-up environment (fast paced).
  • Willing to work 6 days a week.
  • Employment Type-Full-time


Read more
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