50+ Customer Relationship Management (CRM) Jobs in India

About the job

Job Role: Project Manager

Location: Remote

Salary: Competitive salary and Benefits

Who we are?

We set out to build the world’s most simple CRM platform that is highly configurable and replaces multiple applications. Optimiser CRM enables our clients to replace multiple applications with a single highly configurable application thereby reducing their costs significantly. It enables our clients to have a platform providing single source of truth that has an impact on every aspect of our client business. With integrated Optimiser touchpoint CMS, we have developed a unique and advance platform that enables our clients to interact and service their customers in the most efficient manner.

Who you are?

We are looking for a strong Project Manager in our Remote/India office to help drive strategy to execution for Optimiser Platform. This person will partner closely with engineering and product leadership around the globe to build outstanding AI platform services. He/She will collaborate with the Client service team on requirements, business value scoring and success metrics. The Project Lead drives the requirement gathering process that accurately reflects business needs which includes: risk and impact analyses, “as is” and “to be” process documentation, agnostic of a specific technical solution. The Project Lead reviews technical solutions for compliance to business processes and objectives. Project Lead may contribute to UI / UX, solution designs, testing plans and execution, as well as involve in training, solving and review the project management aspects to address business and operational needs.

Responsibilities

• The ideal candidate will perform all the usual platform product management responsibilities such as:
• Develop a keen understanding of the needs of your customers
• Build a strong product strategy and roadmap to address those needs, in concern with your product management and engineering colleagues
• Drive execution against your plan along-with your engineering team
• Engage with the business users at different levels to understand business needs, analyse, document, evaluate and prioritise the requirements and make recommendations on the solution and implementation.
• Partner with various business leads and solution teams to evaluate how to best leverage integration expertise to meet evolving business requirements and information needs.
• Understand, analyse, and translate business and marketing requirements into functional requirements, supporting documentation, user stories, and acceptance criteria.
• Drive feature assessment, requirements gathering, sprint planning, and documentation
• Develop and own user stories and acceptance criteria that represent the requirements provided by the business
• Prioritise the work for the product team to ensure focus on highest business value items
• Partner with the development manager, testing team to remove any blockers for the team
• Ensure solutions promote simplicity, efficiency, and conform to enterprise and architecture standards and guidelines.
• Provide functional leadership during technology enhancements/upgrades/implementations and work successfully as a liaison with various internal business/technical partners.
• Partner with the product support team to deliver training, support and technical assistance to the operation team and end users.
• Contribute and establish standards and best practices

Qualifications

• A deep understanding of the building CRM Platform - Salesforce/HubSpot/ZOHO
• Minimum 10-12 years combined experience in engineering or project management with expertise in SaaS or PaaS environments.
• Experience as a Project Manager at multinational tech companies, delivering successful projects across multiple time zones will be preferred.
• Consistent track record to influence and coordinate multi-functional teams to complete a plan.
• Well-developed leadership, management, analytical and strategic-thinking skills, with the ability to excite and lead others.
• Excellent organization and communications skills, with experience communicating across groups with varying degrees of technical background.
• Experience addressing executive leadership, participating in the sales cycle, and handling critical customer issues.
• Experience with big data technologies, analytic platforms, and AI/ML frameworks
• Experience in Zoho or Hubspot
• Experience in tools for managing requirements like JIRA, SharePoint, Confluence
• Should be flexible in work timings
• Job Types: Regular / Permanent, Full-time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

#HIRING FOR INSIDE SALES Simplilearn

- Inside Sales Specialist

- Work from office (On-site) Experience

-6 months to 4 years Qualification

- Technical graduates.

CTC : Between 4 - 7.3 LPA (Including 25% of Incentives)Joining

- Immediate Joiners

-Location : HSR Layout

Interview mode- face-to-face

Job Description-

Conversion of leads received through various marketing channels.

-Preparing a short-term and long term sales plan towards reaching the assigned goals.

-Proactively identifying cross-selling/up-selling opportunities with the existing customers.

-Identifying references through the existing customer base to increase the sales pipeline.

-Customer Relationship Management.

Don't miss out on this incredible opportunity to kickstart your Sales career growth. Apply now and get ready to grow with us at Simplilearn

You can also dm me your resumes.

Yajna

Associate - Talent Acquisition

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹42,000.00 per month

Benefits:

Health insurance

Leave encashment

Life insurance

Schedule:

Day shift

Morning shift

Weekend availability

Supplemental pay types:

Performance bonus

Experience:

total work: 1 year (Preferred)

Work Location: In person

About Simplilearn:

Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Who are we looking for? This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do?

• New Customer Acquisition

• Conversion of leads received through various marketing channels

• Preparing short-­­term and long-­­term sales plan towards reaching the assigned goals

• Consistently achieve revenue targets in line with team/organizational objectives

• Proactively identifying cross-­­selling/up-­­selling opportunities with the existing customers

• Identifying references through the existing customer base to increase the sales pipeline

• Customer Relationship Management

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback

• Key Account Management

• New account development

• Operations and Reporting

• Managing pre-­­sales to post-­­sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

Position: Business Development Manager

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andhra Pradesh

Language: English & Hindi

Salary: 5 LPA to 7.20 LPA

About Us:

JNJ Technologies & Services is a dynamic and rapidly growing technology solutions provider specializing in [ Auto Services plans Pan India ]. We pride ourselves on delivering innovative and tailored solutions to meet the unique needs of our clients, ranging from small businesses to large enterprises.

Job Description:

We are looking for a motivated and ambitious Business Development Manager to expand our clientele. You will be responsible for applying different sales strategies and work with dedication to increase sales. Your ultimate goal will be to drive sustainable financial growth by boosting sales and maintaining strong client relationships.

Requirements:

• Bachelor’s degree in business, marketing or related field.

• 4 - 8 Years of Experience in sales, marketing or related field.

• Strong communication skills and IT fluency.

• Ability to manage complex projects and multi-task.

• Excellent organizational skills.

• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

• Proficient in Word, Excel, Outlook, and PowerPoint.

• Comfortable using a computer for various tasks.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers.

Benefits:

- Competitive salary and commission structure.

- Comprehensive health benefits package.

- Opportunities for professional growth and development.

- Dynamic and collaborative work environment.

Join JNJ Technologies & Services and be part of a team that is passionate about delivering exceptional technology solutions and exceeding client expectations. If you are a results-driven individual with a strong sales acumen and a passion for technology, we encourage you to apply for this exciting opportunity.

Application Process:

Please submit your resume and cover letter outlining your qualifications and why you are interested in joining JNJ Technologies & Services. We look forward to hearing from you!

FinCrif India is a leading Fintech company . We are passionate about technology and strive to create a dynamic and collaborative work environment. We are currently seeking a talented Laravel Developer to join our team and contribute to our exciting projects.

Key Responsibilities:

• Develop and maintain web applications using Laravel framework.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Perform code reviews and provide constructive feedback to other developers.
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute to all phases of the development lifecycle.
• Follow industry best practices and ensure the security and performance of web applications.
• Stay up-to-date with the latest trends and technologies in web development.

Benifits:

• Competitive salary and benefits package.
• Opportunity to work on challenging and innovative projects.
• A collaborative and supportive work environment.
• Opportunities for professional growth and development.
• Flexible working hours and remote work options.

Share CV at hr[]fincrif.com , himanshu.singh[]fincrif.com

We are seeking a dynamic and self-motivated Business Development Associate to join our growing team. As a key member of the business development and sales team, you will be responsible for generating leads, qualifying prospects, and managing client relationships. The ideal candidate should have a strong understanding of sales principles, excellent communication skills, and a passion for building relationships.

Key Responsibilities:

• Conduct market research to identify new business opportunities and potential clients.
• Develop and implement strategic sales plans to achieve company goals and initiatives.
• Build and maintain strong, long-lasting customer relationships.
• Generate new leads through networking, cold calling, and other lead generation techniques.
• Qualify leads and prospects based on company criteria.
• Prepare proposals, presentations, and sales contracts.
• Collaborate with the sales team to achieve sales goals and targets.
• Maintain a deep understanding of company products/services and industry trends.
• Attend industry events and conferences to network and build relationships with key stakeholders.
• Keep CRM system updated with all client communications and interactions.
• Monitor and report on sales performance metrics.

Required Skills and Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven work experience as a Business Development Associate, Sales Executive, or similar role.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Excellent communication and negotiation skills.
• Ability to prioritize and manage time effectively.
• Experience with CRM software (e.g., Salesforce, HubSpot) preferred.
• Self-motivated and driven individual with a passion for sales and business development.
• Ability to work independently and as part of a team.

Responsibilities:

• Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
• Design and implement both static and dynamic websites catering to client requirements.
• Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
• Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
• Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
• Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
• Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
• Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
• In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
• Familiarity with version control systems (e.g., Git) and agile methodologies.
• Excellent communication skills and the ability to work in a collaborative team environment.
• Proficiency in MySQL, SQL
• Should be able to integrate thirdparty APIs

Preferred Qualifications:

• Experience in deploying and managing web applications on different hosting platforms.

Generating Leads: Finding potential customers through various channels such as cold calling, networking, and referrals.

Lead conversion: Converting the leads coming from various sources.

Customer renewals: Ensuring timely renewals and collection from customers by visiting them at their doorstep.

Customer Relationship Management (CRM): Building and maintaining strong relationships with existing and potential clients to ensure repeat business and referrals.

Sales Presentations: Delivering persuasive sales presentations to showcase products or services and address customer needs and concerns.

Market Research: Keeping abreast of market trends, competitor activities, and customer preferences to identify new business opportunities.

Product Knowledge: Maintaining a thorough understanding of the company's products or services and effectively communicating their features, benefits, and value propositions to customers.

Sales Reporting: Providing regular reports on sales activities, pipeline status, and forecasts to management to track performance and identify areas for improvement.

Feedback Loop: Providing feedback to the sales team and management regarding market trends, customer preferences, and product/service improvements to drive business growth.

About Merida Tech Minds:

Merida Tech Minds is a leading provider of training services for both individuals and corporates. Our dedication to excellence and our commitment to providing top quality training programs have made us a trusted partner for organizations looking to enhance their workforce's skills and capabilities.

About the Role:

We are seeking a driven and results-oriented Business Development Manager to join our dynamic team. In this role, you will be responsible for generating revenue by signing up new clients for a variety of services, including: Complete Digital Marketing Brand Building Web Development Graphic Design Startup Setup & Sick Unit Business Consultation You will work closely with potential clients to understand their needs, develop customized solutions, and close deals.

Key Responsibilities:

• Prospect and qualify potential clients, identifying their needs and challenges.
• Develop and deliver compelling presentations and proposals that showcase the value proposition of our services.
• Negotiate and close deals, exceeding sales targets every month.
• Build strong relationships with clients, ensuring their satisfaction and achieving long-term partnerships.
• Maintain accurate records and reports, adhering to company processes and deadlines.
• Continuously learn about the latest trends and technologies in digital marketing and software development.

Qualifications:

• Minimum 3 to 5 years of experience in business development or sales, preferably within the technology or marketing industry.
• Strong understanding of digital marketing concepts and software development methodologies.
• Proven track record of exceeding sales targets and achieving revenue goals.
• Excellent communication, presentation, and negotiation skills.
• Ability to build strong relationships and trust with clients.
• Highly organized and detail-oriented, with the ability to multitask and prioritize effectively.
• Proficient in MS Office Suite and CRM software.
• Two-wheeler driving license and bike ownership are mandatory.
• Fluency in English and other local languages is a plus.

What We Offer:

• Opportunity to work with cutting-edge technology and a passionate team.
• Chance to make a real impact on the growth and success of our business.
• Professional development opportunities and a supportive work environment.

About Us: KoinBX is a leading centralized cryptocurrency exchange dedicated to providing a secure, user-friendly, and innovative platform for trading digital assets. Our mission is to democratize finance and empower users globally by offering seamless and reliable cryptocurrency trading experiences. We are searching for a dynamic and highly experienced Senior Sales Manager to join our team and lead our sales strategy to new heights.

Position Summary: The Senior Sales Manager will be instrumental in driving revenue growth and expanding our market presence. The ideal candidate will have extensive experience within a crypto exchange environment, a profound understanding of the cryptocurrency market, and a proven track record of exceeding sales targets. This role demands strategic vision, exceptional leadership skills, and a deep commitment to customer success.

Key Responsibilities:

1.      Strategic Sales Leadership:

∙ Develop and execute comprehensive sales strategies to achieve and surpass company revenue goals.

∙ Identify and analyze market trends to capitalize on new business opportunities and drive market expansion.

2.      Team Management and Development:

∙ Lead, inspire, and manage the sales team to achieve peak performance.

∙ Foster a culture of continuous improvement through regular training, mentorship, and performance feedback.

3.      Client Relationship Management:

∙ Cultivate and maintain strong relationships with key clients and institutional partners.

∙ Address client needs and concerns with tailored solutions to ensure high levels of satisfaction and loyalty.

4.      Market Growth and Expansion:

∙ Identify and pursue new market opportunities, focusing on both geographical and segment expansion.

∙ Develop strategic initiatives to penetrate untapped markets and grow the customer base.

5.      Performance Metrics and Reporting:

∙ Monitor, analyze, and report on sales performance metrics to senior management.

∙ Leverage data and insights to refine sales strategies and optimize processes for maximum efficiency.

6.      Cross-Functional Collaboration:

∙ Collaborate closely with marketing, product, and customer support teams to ensure alignment and synergy in achieving sales objectives.

∙ Coordinate with compliance and legal teams to ensure adherence to regulatory requirements.

7.      Industry Expertise and Advocacy:

∙ Stay abreast of industry developments, competitor activities, and regulatory changes.

Represent the company at industry events, conferences, and in media engagements to enhance brand visibility and credibility.

Qualifications:

1. ∙ Bachelor’s degree in business, Marketing, Finance, or a related field; MBA or equivalent advanced degree preferred.
2. ∙ Minimum of 10 years of sales experience, with at least 4 years in a leadership role within a cryptocurrency exchange or related financial services industry.
3. ∙ Demonstrated success in achieving and exceeding sales targets.
4. ∙ Deep understanding of the cryptocurrency market, blockchain technology, and trading ecosystems.
5. ∙ Strong leadership abilities with a track record of building and managing high-performing sales teams.
6. ∙ Excellent communication, negotiation, and interpersonal skills.
7. ∙ Strategic thinker with strong analytical and problem-solving capabilities.
8. ∙ Proficiency in CRM software and sales analytics tools.

Preferred Skills:

1. ∙ Experience with international sales and market entry strategies.
2. ∙ Established network within the cryptocurrency and blockchain communities.
3. ∙ Knowledge of global regulatory environments affecting cryptocurrency trading.

About Elucidata

Headquartered in San Fransisco, USA, Elucidata is a leading deep-tech Company dedicated to accelerating Life Sciences R&D. Our mission is to power data-centric biological discovery through 3 key aspects of our technology.Data Harmonization, Data & AI Cloud, & AI Insights. Recognized as the Most Innovative Biotech Company 2024 , by Fast Company. Elucidata is Series A funded and expanding its marketing team in India. We are 150+ strong , multi- disciplinary team of experts based across the US & India.

About the role

Elucidata is seeking a seasoned B2B Demand Gen Specialist in India to drive the conceptualization and planning of our demand generation pipleline. This role is the center of a cross-functional stakeholder group across sales, inside sales, product marketing and brand marketing and will be developing solid working relationships across key stakeholders. She will be responsible for strategizing, developing, managing, tracking and optimizing marketing initiatives across all digital channels for Mid-market and large enterprises to generate demand for its Solutions. The ideal candidate is a proven orchestrator who will meet pipeline targets with targeted, persona-focused campaigns that deliver the right message to the right buyer at the right time and on the right channel.

Key Responsibilities

-Strategize, develop, manage, track and optimize multi-channel marketing campaigns for mid- market and large enterprises

-Own 20% of the company’s pipeline targets through Inbound & Outbound efforts.

-Build and execute strategies to drive intent and nurture form fills down the funnel.

-Work with SEO Experts, Product Marketing Manager, and Content Writers to design campaigns to create awareness and interest among our ideal customers through top of the funnel tactics.

-Manage and nurture a team of digital marketing/CRM specialists and SDR’s

-Run paid campaigns, hire and onboard vendors to scale up Elucidata’s marketing efforts

-Establish a structured feedback loop with sales and inside sales to ensure campaigns land successfully both internally and externally.

-Measure and report performance of all digital marketing campaigns via CRM (Pardot), and assess against goals (ROI and KPIs) and make data-driven decisions to build a cranking lead generation machinery for enterprise sales.

Requirements

-3-7+ years of marketing experience within B2B SaaS in a dynamic environment.

-Academic background in engineering, science, technology or a related field

-Experience of having sold/marketed a product in the North American market is a must.

-Highly motivated, dynamic and detail-oriented person with strong analytical skills. If you’re hungry and willing to take on more, this role is for you!

-Working knowledge of automation tools, email marketing, SEO, marketing database, webflow, CRM and paid channels (LinkedIn, PPC, Google AdWords etc), website fundamentals.

-Proven people manager and strong team player with the ability to coach, inspire and manage a team of marketing professionals to drive success against demand and lead generation KPIs.

-Strong business acumen and an ability to connect business objectives to marketing strategies and execution plans with clearly defined metrics and KPIs.

-Ability to work cross-functionally and build solid working relationships with adjacent commercial teams.

-Results & data driven mindset with strong presentation, problem-solving, and budget management skills

-Prior B2B SaaS selling experience in the North American market is a plus

Perks of working with us

✓ Hybrid working policy. Only one rule - get things done!

✓ Opportunity to work on creating India’s first life-sciences tech unicorn

We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability,

gender identity or Veteran status.

We are searching for a passionate and driven Customer Success Representative (CSR) to join our growing team. In this role, you will be the primary point of contact for assigned customers, building strong relationships and ensuring their success with our products and services. You will be responsible for onboarding new customers, providing ongoing support, and proactively identifying opportunities to maximize their value.

Responsibilities

• Build strong relationships with assigned customers, understanding their unique needs and goals.
• Onboard new customers, ensuring a smooth transition and successful product adoption.
• Provide ongoing technical support and troubleshoot customer issues promptly.
• Maintain in-depth knowledge of our products/services, staying up-to-date with any updates or changes.
• Proactively identify opportunities to improve customer satisfaction and upsell relevant products/services.
• Track, document, and follow up on customer requests and inquiries.
• Collect and analyze customer feedback to identify opportunities for improvement and provide insights to the product development team.
• Collaborate effectively with internal teams (e.g., sales, product) to ensure customer needs are met.
• Develop and deliver customer training sessions (may vary depending on the company).
• Contribute to the development and improvement of customer success processes.

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

Senior Business Development Executive - Inside Sales

Company Profile:

YaClass is a European Edtech organization that expanded to India in 2019. The company specializes in training students in classes 6 to 10 in Math, Science, English, etc. Our platform offers personalized learning experiences through AI-driven software and professional mentoring.

Job Description:

• Connecting with clients(students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails
• Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients
• Following up with clients for clearing their concerns and negotiations
• Meeting sales and revenue goals as per the sales plan (weekly and monthly)
• Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel
• Reporting accurate sales data to the management as required

Working Days : 

5 days per week, 2 days off per week(fixed)

Job requirements:

• Must have a good understanding of B2C inside sales processes & metrics
• Minimum 1 year of B2C Inside Sales/Tele-Sales experience
• Hands-on experience in dialing 100+ calls per day & using CRM software(Zoho, Leadsquared, Salesforce, etc.)
• Experience in collaborating with teammates, and other departments to accomplish tasks
• Adept at working with Google Suite(docs,sheets,slides)
• Excellent verbal & written communication skills in English & Tamil
• Experience in working in a fast-paced work environment
• Strong objection handling and negotiation skills
• Revenue focused work-ethic

Package : Up-to 5LPA(fixed) + Incentives

Work Location : Chennai(Hybrid)

Perks:

• Performance-based weekly incentives
• Performance-based quarterly appraisals
• Performance-based quarterly promotions
• 2-week fixed holidays(vacation) every year

*Terms and conditions apply

Skills

• Experience in Design, Films, Social Media, Digital Marketing is preferred Skills

• Sales

• Business Development

• Communication

• Social Media Marketing

• Negotiation

• Marketing Strategy

• Customer Relationship Management (CRM)

• Project Management • Presentation S

Market Research and Analysis :

- Conduct thorough market research to identify potential clients and business opportunities.

- Analyze market trends, competitors, and customer needs.

Lead Generation and Outreach :

- Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach

- Build and maintain a robust pipeline of prospective clients.

Client Relationship Management :

- Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.

- Schedule meetings, presentations, and demonstrations(when needed)

Sales Support :

- Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)

- Collaborate with the sales team to develop strategies and achieve sales targets.

Reporting and Documentation :

- Maintain accurate and up-to-date records of all business development activities, database and client interactions.

- Prepare weekly reports on sales activities, pipeline status, and market feedback.

Job Summary

Fe-Solve is seeking an enthusiastic and passionate Sales Executive to join our team. The Sales Executive will be responsible for field cold calling, CRM handling, relationship building, networking, reporting to seniors on time, and pure field sales. The ideal candidate should have excellent communication skills and good writing skills. Initial 3 months’ probation, on Stipend.

Responsibilities

• Conducting field cold calling to potential customers to generate leads.
• Handling CRM to track customer interactions and customer data.
• Building strong relationships with customers and maintaining them.
• Networking with potential clients, attending events and conferences, and representing the company.
• Conduct market research to identify potential customers and competitors
• Reporting to the senior team members on time and updating them on progress.
• Excellent communication skills to communicate with customers and team members.
• Good writing skills to write proposals, emails and any other necessary documentation.
• Currently pursuing OR just Completed a degree in business, marketing, or a related field
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Communication skills
• Interpersonal skills
• Marketing knowledge
• Sales techniques
• Lead generation
• Market research
• Microsoft Office Suite
• Handling Social media platforms

Qualification

·      Any Graduate, Post Graduate or pursuing MBA in Sales, Marketing or related field.

·      Prior experience in sales or customer service is preferred but not required.

·      Demonstrated ability to build relationships and communicate effectively.

Remuneration

8-10K Stipend for initial 3 months. 

About Us: Codebrahma Tech Solutions is a leading provider of innovative IT solutions, dedicated to delivering cutting-edge technology and exceptional service to our clients. We are seeking a proactive Business Development Executive to join our IT sales team and drive business growth.

Job Summary: The Business Development Executive will be responsible for identifying new business opportunities, building client relationships, and driving sales of our IT solutions and services. This role requires strong sales skills, excellent communication, and a deep understanding of the IT industry.

Key Responsibilities:

- Identify and research potential clients and market segments.

- Develop and implement effective sales strategies to target new clients.

- Generate leads and build a strong pipeline of potential customers.

- Conduct sales presentations and product demonstrations to prospective clients.

- Develop and maintain long-term relationships with clients.

- Negotiate contracts and close sales to meet or exceed targets.

- Collaborate with the marketing and technical teams to align sales strategies with company goals.

- Track and report on sales activities, opportunities, and progress.

- Stay informed about industry trends, competitive landscape, and emerging technologies.

Qualifications:

- Bachelor's degree in Business, Marketing, IT, or a related field.

- 2+ years of experience in business development or sales, preferably in the IT industry.

- Proven track record of achieving sales targets and driving revenue growth.

- Strong knowledge of IT solutions and services.

- Excellent communication, negotiation, and presentation skills.

- Proficiency in using CRM software and sales tools.

- Ability to work independently and as part of a team.

- Strong organizational and time management skills.

Preferred Skills:

- Experience with digital marketing and lead generation techniques.

- Familiarity with data analytics and reporting.

- Knowledge of industry-specific sales strategies.

Why Join Us:

- Opportunity to work with a dynamic and innovative team.

- Competitive salary and benefits package.

- Professional development and growth opportunities.

- Engaging and collaborative work environment.

Codebrahma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a talented specialist to help design and implement a cutting-edge automation and tracking ecosystem using GoHighlevel software, integrated with the powerful PhoneBurner power dialer. This short-term project comes with the potential for future opportunities and offers flexible working hours, making it perfect for a dynamic and skilled individual looking to make a significant impact.

Project Overview:

Part 1 - Design Phase:

• Grasp our vision for the ultimate automation ecosystem.
• Craft a comprehensive plan to maximize GoHighlevel's capabilities.
• Seamlessly integrate PhoneBurner power dialer using meaningful webhooks.
• Provide expert insights on GoHighlevel’s limitations and capabilities.
• Share best practices for automating follow-ups, appointment scheduling, and lead/task assignments.
• Outline key metrics and effective monitoring strategies.

Part 2 - Implementation Phase:

• Bring the approved design plan to life.
• Set up and configure GoHighlevel and PhoneBurner integration.
• Implement automation workflows and reminders for agents.
• Ensure smooth lead and task assignments to team members.
• Configure robust tracking and reporting of key metrics.
• Deliver comprehensive training and documentation for ongoing management.

Requirements:

• GoHighlevel software certification.
• Experience with PhoneBurner or similar power dialers.
• Strong understanding of automation and CRM integration.
• Ability to design and implement complex workflows.
• Excellent communication skills to explain GoHighlevel’s capabilities and limitations.
• Experience in setting up webhooks for integrations.

Complete this form to apply:

https://docs.google.com/forms/d/e/1FAIpQLSdOYq1xLowhrkqBaXaDEb2y8Cb5r4m2uZd76ky94uXJXG9xHA/viewform

Role – Business Development Executive (F/M/X)

Experience – 3+ Years

Position - Work from Office

About Us

Join a team that wants to make the impossible possible

• We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
• Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
• We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
• As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
• Joining Vitec means becoming a member of the family and making the impossible possible every day.

About You

As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!

What do you need to bring?

• 3+ years of proven experience in the business development area.
• Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
• Strong knowledge of bidding platforms like Upwork and Fiverr.
• Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
• Strong communication and interpersonal skills for building meaningful relationships with clients.
• Strong customer service and sales skills for generating leads.
• Advanced presentation and persuasive skills.
• Advanced decision-making and problem-solving skills.
• Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
• Sharing knowledge with others and helping others to grow is a matter of course for you.
• Very good English skills in written and spoken.

A day in the life of our Business Development Executive

• Attracting new clients by innovating and overseeing the sales process for the business.
• Working with management to identify and manage company risks that might prevent growth.
• Identifying and researching opportunities that come up in new and existing markets.
• Preparing and delivering pitches and presentations to potential new clients.
• Communicating with clients to understand their needs and offer solutions to their problems.
• Building high-level technical concepts together with the team to create meaningful proposals.
• Creating positive, long-lasting relationships with current and potential clients.
• Ensuring excellent customer service through regular client follow-up
• Translating proposals into ready-to-sign contracts
• Owning the sales lifecycle from prospecting to implementation
• Managing virtual and in-person sales meetings

About the role:

· Monitor relationships with existing customers through CRM systems

· Ensure the CRM system provides an effective sales funnel

· Develop and implement marketing techniques that will drive new customers

· Plan and manage Welcome Email, calls, escalations, handover/possession etc

· Suggest new methods to address customers’ needs

· Track marketing metrics and trends, like conversion rates

· Assist with organizing promotional events to reach prospective customers

Qualifications:

· Technical expertise with CRM and analytical systems

· Strong communication skills along with a customer-oriented attitude

· Graduate, MBA or PG in relevant field with 2-5 years of experience

Position Overview:

We are seeking a proactive and detail-oriented Sales Development Representative (SDR) to join our dynamic team remotely. The ideal candidate will be responsible for identifying potential clients, generating leads, and nurturing relationships to drive business growth. This role requires excellent communication skills, a high level of creativity, and a thorough understanding of sales processes and market trends.

Key Responsibilities:

Prospecting and Lead Generation:

• Conduct comprehensive market research to identify potential clients and target industries.
• Utilize various tools and platforms (e.g., LinkedIn, CRM software, industry databases) to source and qualify leads.
• Develop and implement lead generation strategies to attract and engage potential clients.
• Monitor and analyze lead generation campaigns to optimize performance and effectiveness.

Client Consultation and Needs Analysis:

• Engage with potential clients to understand their business needs and challenges.
• Conduct detailed needs analysis to identify opportunities for the company’s products or services.
• Tailor solutions to meet the specific needs and requirements of each potential client.
• Provide insights and recommendations based on client consultations.

Sales Presentations and Pitching:

• Develop compelling sales presentations and pitches tailored to the needs of prospective clients.
• Present product/service features and benefits to potential clients through virtual meetings and calls.
• Highlight unique selling points and value propositions to differentiate from competitors.
• Use storytelling and persuasive techniques to engage and convince potential clients.

Relationship Management:

• Maintain regular follow-up with leads and clients to ensure ongoing engagement and satisfaction.
• Serve as a point of contact for client inquiries and provide exceptional customer service.
• Identify opportunities for upselling and cross-selling additional products or services.

Qualifications:

• Strong knowledge of CRM software and lead generation tools.
• Excellent written and verbal communication skills.
• Ability to work independently and manage time effectively in a remote work environment.
• Strong analytical and problem-solving skills.
• High level of attention to detail and organizational skills.
• Familiarity with digital marketing techniques and social media platforms is a plus.

Skills:

• Proficiency in Microsoft Office Suite and Google Workspace.
• Ability to multitask and handle multiple lead generation campaigns simultaneously.
• Strong interpersonal skills with the ability to build relationships and network.
• Self-motivated with a proactive approach to identifying opportunities.

Benefits:

• Competitive salary and performance-based Incentives.
• Opportunities for professional development and career growth.
• Access to company-sponsored training and resources.

Job Title: Software Developer - CRM and Integrations

Why join us:

AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.

Primary Responsibilities:

1.     Create and manage workflows and automations in Zoho CRM

a.     Develop and implement workflows to streamline sales processes.

b.     Automate repetitive tasks to increase efficiency.

c.     Create custom functions and scripts for advanced automation needs.

2.     Manage users and access controls in the CRM

a.     Configure and maintain user roles and permissions.

b.     Monitor and update access controls as needed.

c.     Ensure data security and compliance with company policies.

3.     Integrate CRM with other related software

a.     Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.

b.     Troubleshoot and resolve integration issues.

c.     Ensure seamless data flow between systems.

4.     Configure apps and workflows in cloud telephony and WhatsApp chatbot

a.     Set up and customize cloud telephony systems and WhatsApp chatbots.

b.     Create workflows to meet business needs.

c.     Monitor and optimize configurations for performance.

5.     Configure WhatsApp sales/marketing campaigns

a.     Implement sales and marketing campaigns on WhatsApp.

b.     Ensure alignment with provided content and strategy.

c.     Monitor and report on campaign performance.

6.     Create forms, reports, and dashboards

a.     Design and develop forms to capture data using Google Forms and Zoho Forms.

b.     Generate reports and dashboards from form entries for management review.

c.     Create and maintain apps using Google Appsheets for inter-departmental use cases.

Educational Qualifications and Experience:

1.     Bachelor’s degree in computer science, Information Technology, or a related field.

2.     Preferred: Master’s degree in computer science, Information Technology, or a related field.

3.     Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.

4.     Proven experience in handling APIs to integrating between software and tools.

5.     Experience in programming languages such as JavaScript, Python, or similar.

Skills Required:

1.     Strong programming skills in languages such as JavaScript, Python, or similar.

2.     Ability to troubleshoot and resolve technical issues promptly.

3.     Strong project management and organizational skills.

4.     Excellent communication and collaboration skills.

Optional but Preferred Skills (can be trained):

5.     Proficiency in Zoho CRM, including workflow automation and custom functions.

6.     Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.

7.     In-depth understanding of CRM systems, specifically Zoho CRM.

8.     Knowledge of cloud telephony systems and how they integrate with CRMs.

9.     Familiarity with marketing automation tools and strategies.

10. Knowledge of software development best practices and lifecycle.

11. Awareness of current trends and advancements in CRM technologies and integrations.

12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.

* Candidates must have Real Estate Knowledge,

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Should have a minimum experience of 2 to 7 years in CRM and managing teams.

* handled Real Estate CRM.

Preferred candidate profile

* Candidate must have Real Estate Knowledge with min 2 - 4 years of experience.

* In-house drafting of all Documents MOU, Agreement to Sell, Sale Deeds, payment collections, and the bank loan process.

* Collections, preparation documentation, Bank docs.

Job Description

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on.

The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers,

and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field

Strong verbal and written communication

A drive to seek new business

Excellent telephone skills

Highly organized

Experience: 06 Months - 2 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00am - 7:00pm

Mandatory language: English/Hindi

Laptop: candidates are to use their own laptops.

Additional Compensation: If applicable, this will be decided on the basis of your designation

Position Title: Real Estate Sales Manager

Job Overview:

The Real Estate Sales Manager is responsible for leading and managing a team of real estate sales agents to achieve sales targets and organizational goals. They oversee the sales process, develop sales strategies, and provide guidance and support to agents to ensure exceptional customer service and high sales performance.

Key Responsibilities-

Team Leadership:

Recruit, train, and supervise a team of real estate sales agents.

Provide coaching, guidance, and support to help agents achieve their sales targets.

Set performance goals and conduct regular performance evaluations.

Foster a positive and collaborative team environment.

Sales Management:

Develop and implement sales strategies to drive revenue growth and achieve sales targets.

Monitor sales metrics and KPIs to evaluate performance and identify areas for improvement.

Analyze market trends and competition to identify opportunities for growth.

Develop pricing strategies and negotiate contracts with clients.

Client Relationship Management:

Build and maintain strong relationships with clients to understand their needs and preferences.

Provide excellent customer service and address client concerns or inquiries in a timely manner.

Ensure smooth transaction processes and resolve any issues that may arise during the sales process.

Marketing and Promotion:

Collaborate with marketing teams to develop marketing strategies and promotional campaigns.

Create marketing materials, including brochures, advertisements, and online listings.

Utilize digital marketing channels and social media platforms to reach potential clients and generate leads.

Compliance and Legal:

Ensure compliance with real estate regulations, laws, and ethical standards.

Stay updated on industry trends, market conditions, and legal requirements.

Review contracts and agreements to ensure accuracy and compliance with legal requirements.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
• Proven experience in real estate sales, with a track record of success in sales management.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and negotiation skills.
• Knowledge of real estate laws, regulations, and market trends.
• Proficiency in CRM software and other sales management tools.
• Valid real estate license (required).

Additional Requirements:

• Willingness to work flexible hours, including evenings and weekends, to accommodate client schedules.
• Ability to travel locally to meet with clients and inspect properties.
• Strong organizational and time management skills.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Role Description

This is a full-time on-site role for a Business Development Executive. The Business Development Executive will be responsible for new business development, lead generation, business communication, and account management. The role involves identifying and pursuing new business opportunities, establishing and maintaining client relationships, and meeting business targets.

Qualifications

• New business development, lead generation, and business communication skills
• Account management skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Strong negotiation and persuasion skills
• Ability to work independently and as part of a team
• Prior experience in business development or sales

Business Development Executive - Inside Sales Executive

Job Description

 Responsibilities:-

Communicating with customers, making outbound calls to potential customers

Handling incoming calls and following up on leads & renewal data

Performing market research, Gathering, and processing data.

Assisting and coordinating with the sales team.

Helping Closing sales and achieving sales targets.

 Requirements:-

Bachelor’s degree

Knowledge of computer operating systems and MS Office software.

Ability to work as part of a team.

Excellent written and verbal communication skills.

About Company

BD Software has etched its name as an eminent distributor of IT security solutions in India. The company takes pride in being the Country Partner for Bitdefender solutions. This solution distributed by BD software is the best guarding solution for Government, large Corporate houses, Small and Medium business enterprises, Educational Institutions and the retail consumers alike.

BD Software makes sure to educate their staff, partners and clients about the significance of their solutions. Operating from a registered premise in the satellite city of Navi Mumbai, BD Software has acquired more than two lakh users within a short period. This stands as an example of the hard work and perseverance of the firm and its righteous employees. With more than 60 team members dedicated towards sales, technical support & presales, administration & finance, BD Software is looking towards a good future growth

Communicating with customers, making outbound calls to potential customers

Handling incoming calls and following up on leads & renewal data

Performing market research, Gathering, and processing data.

Assisting and coordinating with the sales team.

Helping Closing sales and achieving sales targets.

 Requirements:-

Bachelor’s degree

Knowledge of computer operating systems and MS Office software.

Ability to work as part of a team.

Excellent written and verbal communication skills.

About Company

BD Software has etched its name as an eminent distributor of IT security solutions in India. The company takes pride in being the Country Partner for Bitdefender solutions. This solution distributed by BD software is the best guarding solution for Government, large corporate houses, Small and Medium business enterprises, Educational Institutions and the retail consumers alike.

BD Software makes sure to educate their staff, partners and clients about the significance of their solutions. Operating from a registered premise in the satellite city of Navi Mumbai, BD Software has acquired more than two lakh users within a short period. This stands as an example of the hard work and perseverance of the firm and its righteous employees. With more than 60 team members dedicated towards sales, technical support & presales, administration & finance, BD Software is looking towards a good future growth

Job Responsibilities:

• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Sales Representative Qualifications/Skills:

• Customer service
• Meeting sales goals
• Closing skills
• Territory management
• Prospecting skills
• Negotiation
• Self-confidence
• Product knowledge
• Presentation skills
• Client relationships
• Motivation for sales

Education, Experience, and Licensing Requirements:

• Btech/BBA/BCom University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred
• One to four years of industry sales experience
• Familiarity with office software and phone systems

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 3.5 - 3.75 LPA

Location: Bangalore, HSR Layout

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

We are looking for an experienced and dynamic HR Manager to join our team in Noida. The ideal candidate will have a proven track record in human resources, with a strong understanding of best practices, employment laws, and employee engagement strategies. The HR Manager will play a key role in developing and implementing HR initiatives that align with our company's goals and values. Responsibilities: • Develop and implement HR strategies and initiatives aligned with the overall business strategy • Manage the recruitment and selection process, including sourcing, interviewing, and onboarding new employees • Oversee performance management systems to ensure fair and consistent evaluations • Develop and monitor HR policies and procedures to ensure compliance with relevant laws and regulations • Handle employee relations, including conflict resolution, disciplinary actions, and grievance procedures • Plan and conduct employee training and development programs • Manage compensation and benefits programs, including salary benchmarking and employee benefits administration • Maintain employee records and ensure all HR systems are up to date • Foster a positive and inclusive work environment that promotes employee well-being and engagement • Stay updated on HR trends and best practices to continuously improve HR processes Requirements: • Bachelor's degree in Human Resources Management or a related field; Master's degree preferred • Proven work experience as an HR Manager or similar role, preferably in market research or related industry • In-depth knowledge of Indian labor law and HR best practices • Strong leadership and interpersonal skill

• Selling Platform-as-a-Service/Infrastructure-as-a-Service (PaaS/IaaS) and working toward strategic business goals in the technology industry.
• Excellent communication, presentation, strategic and research skills with the ability to plan, present and execute strategy.
• Lead business strategy in generating and developing business growth opportunities.
• Working collaboratively with customers in order to maximize business results in the area and open up opportunities with enterprise customers.

Associate Manager - Mortgage Operations

We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.

Key Responsibilities

·       Managing end-to-end Mortgage Operations ranging from Origination to Servicing.

·       Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.

·       Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.

·       Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.

·       Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.

·       Identifying opportunities with existing customers for upselling and cross selling other services.

·       Creating/Managing process documentation for all customers.

·       Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.

Skills and Qualifications

·       Prior experience in Operations Management.

·       12+ years in Mortgage Operations.

·       Experience of managing a team of 40-60 Full-time Employees.

·       Leadership and CRM skills.

·       Excellent Communication skills.

·       Transition Experience.

·       Hands-on experience in handling clients directly.

·       Proven track record in People Management.

Benefits

·       Performance-based Incentives.

·       Flexible work Environment.

Location

The role will be situated at our J P Nagar office.

Prockured is a leading hospitality procurement company that specializes in providing a comprehensive range of products and goods for Hotels, Restaurants, and Cafes (HoReCa). We are dedicated to simplifying procurement processes and optimizing supply chain management for our clients in the hospitality industry.

Job Location: Jaipur

Responsibilities:

• Conduct market research to identify potential clients in the hospitality industry.
• Assist in developing and implementing sales strategies to reach target customers.
• Generate leads through various channels, including online research and cold calling.
• Collaborate with the sales team to create compelling product presentations and proposals.
• Attend meetings with potential clients to showcase Prockured's offerings.
• Build and maintain positive relationships with clients and key stakeholders.
• Provide support in managing the end-to-end sales process.
• Work closely with the marketing team to align sales efforts with promotional activities.
• Participate in training sessions to enhance product knowledge and sales skills.

Qualifications:

• Currently pursuing a degree in Business, Sales, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Enthusiastic and self-motivated with a passion for sales.
• Ability to work in a fast-paced and dynamic environment.
• Basic understanding of sales principles and customer relationship management.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office applications.

Benefits:

• Opportunity to gain hands-on experience in sales within the hospitality procurement industry.
• Exposure to a dynamic and innovative work environment.
• Training and mentorship from experienced professionals.
• Networking opportunities within the hospitality sector.
• Potential for future employment opportunities based on performance.

Prockured is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Description-

Company: NNIIT 

NNIIT is a pioneering Edtech with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!!

Note : Apply only if you have K12(JEE, NEET) Ed-tech Experience in any form.

Salary: 3-6 LPA

Job Location: Hyderabad (On site)

Roles & Responsibilities:-

1. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
2. Going to home conduction is a must. 
3. Calling to 250+ calls/day and maintaining 3hrs of Talk-time thus booking 10 conductions for the week for each day.
4. Understand customer needs and requirements with strong academic knowledge. 
5. Route qualified opportunities to the appropriate sales executives.
6. Close sales and achieve quarterly quotas.
7. Research accounts, identify key players and generate interest.
8. Maintain and expand your database of prospects within your assigned territory team with channel partners to build pipeline and close deals.
9. Perform effective online demos to prospects.

Growth & Incentive Structure: 

1. Huge growth potential with the ability to become sales manager within a couple of months if you have a knack of sales.
2. 2-10% of sale value is given in the form of incentives based on the slabs achieved. That rounds up to 25k - 3 Lakhs/month of incentives apart from your base salaries. 
3. Travel allowance will be given apart from base perks.

Eligibility Criteria:

Graduates with min 1 years of experience in Ed-tech K9 & K12

background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong

communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

Additional Information:

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.

Duties & Responsibilities:

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and gift-wrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 2- 3 years of experience in a similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

The Inside Sales Specialist is a key player in our organization, responsible for nurturing existing client relationships and creating new ones. This role involves converting pre-qualified leads, upselling, and ensuring an exceptional customer experience.

Responsibilities:

• Source Opportunities: Identify new sales prospects through inbound lead follow-up, outbound cold calls, and emails.
• Understand Customer Needs: Listen to customer requirements and understand their needs and preferences.
• Route Qualified Opportunities: Pass qualified leads to the appropriate sales executives for further development and closure.
• Achieve Quotas: Close sales deals and meet quarterly targets.
• Research and Identify Key Players: Understand the client landscape, identify decision-makers, and generate interest.
• Maintain Prospect Database: Keep your database of prospects up-to-date within your assigned territory.
• Collaborate with Channel Partners: Work closely with channel partners to build a strong sales pipeline and close deals.
• Conduct Effective Online Demos: Showcase our products/services to potential clients.

Requirements:

• Proven Inside Sales Experience: Demonstrated success in inside sales.
• Strong Phone Presence: Comfortable making numerous calls daily.
• Proficiency with CRM Tools: Familiarity with Salesforce.com or similar CRM systems.
• Excellent Communication Skills: Both verbal and written.
• Effective Listening and Presentation Skills: Ability to understand client needs and present solutions.
• Time Management and Multitasking: Prioritize tasks effectively.
• Bachelor’s Degree or Equivalent: Educational background in business or related field.

Why Join Us?

• Be part of a dynamic team in the engineering industry.
• Opportunity to make a significant impact on our growth.
• Collaborate with channel partners and contribute to our success.

If you’re passionate about sales, building relationships, and contributing to an engineering company’s success, we’d love to hear from you! Apply now and let’s create something great together!

Roles and Responsibilities 

• Actively prospect and acquire new clients through various sales and marketing techniques, including cold calling, networking, and referrals. 
• Build and maintain strong relationships with clients to understand their trading needs and provide tailored investment solutions. 
• Execute trades on behalf of clients and ensure timely and accurate order execution. 
• Stay updated on market trends, economic indicators, and geopolitical events to provide clients with informed trading recommendations. 
• Collaborate with the research and analysis team to develop market insights and trading strategies. 
• Provide exceptional customer service and support to clients throughout the trading process. 
• Meet and exceed sales targets and performance metrics. 

Desired Candidate Profile 

• Bachelor's degree in Finance, Business, Economics, or related field.
• Proven track record of success in client acquisition and sales within the financial services industry, prefer FX trading.
• Strong understanding of financial markets, trading instruments, and risk management principles.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, competitive environment.

Perks and Benefits 

•  Desired Incentives. 
•  Overseas Trip by Company. 
•  Monthly Contest & Trophies. 
•  Quarterly and Annual Rewards and Recognition. 

➢ Manage initial discovery calls with customers leads

➢ Understands Customer’s Business and keeping empathetic approach towards customers

➢ Building Trust and Transparency with Customers

➢ Go-getter attitude to close the lead

➢ Creating and delivering impressive presentation/demo to the customer

➢ Managing follow-up activities to ensure customer engagement

➢ Negotiating contracts

➢ Working on guidelines by senior level peer

➢ Gaining know-how expertise in the ERP Business Applications

➢ Preparing RFP/RFI as per the customers’ need

➢ Continuous efforts to achieve sales quotas

➢ Self upgradation through industry study and research

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

Job Brief:

We are looking to hire a young and enthusiastic professional who is willing to work across different areas to support a very fast-growing business. The individual should be able to engage across diverse cultures. The individual should possess good knowledge of marketing & sales, business development, market intelligence and supply chain. The individual should be acquainted with working in the service industry, understanding / knowledge of data centers is preferred.

Minimum Qualifications & Skills:

•MBA or equivalent must

•Engineering degree must

•Work experience of minimum 2-3 years

•Work experience or knowledge of mission critical

•Excellent communication, interpersonal skills, and a team player

•Experience working in global environment preferred.

•Expert in IT skills (Microsoft tools) and adept in power point presentations.

About us:

Bureau Veritas Primary Integration (BVPI) is a global leader in data center consulting services and is part of the Bureau Veritas Group, focusing on mission-critical data center facilities planning, construction, and operation. We are partners to the world’s most renowned hyper-scale, co-location, technology, financial and telecommunications companies, building, operating, or occupying data centers around the globe.

With high-quality service delivery commitment, we build trust by helping clients meet challenges, thus helping in Shaping a World of Trust. www.bvpi.com

Key Responsibilities:

•Strategic sales & business development support

oSupport regional business teams with bid management process to meet sales target for thecompany.

oReview opportunity pipelines and provide market intelligence to business teams

oReview and track competitor movements

oCRM tool management

•P2P process management & coordination

oWork with project teams to understand requirements and co-ordinate within the network(across 140 countries) to source resources for the project. Management of end-to-end process.

oSupport in identifying external strategic partners and onboard within business. Managementof end-to-end process.

•Finance support & management

oSupport business controller with invoice management

oProvide assistance in tracking business KPI’s

•Any other tasks assigned by management from time to time

SPAY FINTECH PVT LTD is looking for a talented [Banking Alliancer] to join our growing Banking Alliance team!

*About SPAY FINTECH PVT LTD*

SPAY FINTECH PVT LTD is a leading provider of innovative payment solutions in India. We are committed to empowering businesses and individuals with secure, convenient, and affordable financial services. 

*About the Banking Alliance team*

The Banking Alliance team is responsible for building and fostering relationships with key banking partners to expand our reach and offer our services to a wider audience.

*About the role*

In this role, you will be responsible for:

* Developing and maintaining strong relationships with banking partners

* Negotiating and finalizing agreements with banks

* Managing the onboarding and integration of new banking partners

* Supporting the ongoing maintenance and optimization of existing partnerships

* Identifying and analyzing new partnership opportunities

* Contributing to the development and execution of the Banking Alliance strategy

*Qualifications*

* Proven experience in relationship management, preferably within the financial services industry

* Strong understanding of the Indian banking landscape and regulatory environment

* Excellent communication, negotiation, and interpersonal skills

* Ability to work independently and as part of a team

* Strong analytical and problem-solving skills

* Experience working with data and financial models (a plus)

*Benefits*

* Competitive salary and benefits package

* Opportunity to work in a fast-paced and dynamic environment

* Be part of a team that is making a real difference in the financial services industry

Regards

Harsh Porwal

harsh at spay.live

We are seeking a professional and courteous female front desk receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support. The front desk receptionist will greet visitors, answer incoming calls, and perform various administrative tasks to ensure the efficient operation of the office.

Key Responsibilities:

1. Greet and welcome visitors in a professional and friendly manner.
2. Answer incoming telephone calls, determine the purpose of calls, and forward calls to appropriate personnel or departments.
3. Manage the reception area, including keeping it clean and organized.
4. Maintain a neat and orderly front desk area, ensuring all necessary supplies are stocked.
5. Schedule appointments and maintain calendars for conference rooms and meeting spaces.
6. Assist with various office tasks as needed, including mail distribution and package handling.
7. Handle inquiries from clients, customers, and the public in a timely and professional manner.
8. Ensure compliance with company policies and procedures.
9. Perform other duties as assigned by management.

Qualifications:

1. A high school diploma or equivalent is required; an associate’s or bachelor’s degree is preferred.
2. Prior experience in a customer service or administrative role is preferred.
3. Excellent communication and interpersonal skills.
4. Professional appearance and demeanor.
5. Strong organizational skills and attention to detail.
6. Ability to multitask and prioritize tasks in a fast-paced environment.
7. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
8. Familiarity with office equipment, such as multi-line phone systems and printers.
9. Ability to maintain confidentiality and exercise discretion when handling sensitive information.

Regards

Harsh Porwal

mail your resume on

harsh at spay.live

Business Development Executive :

Job Title: Business Development Executive

Location: [ Hyderabad ]

Experience: 2+ years in Business Development

Company Overview:

Interakt Techsol Pvt Ltd is a dynamic and innovative technology solutions provider, specializing in cutting-edge products such as B2Z, 7 Chain, JKC Junket Chain, TAMP, and Dustalk. We are committed to revolutionizing the industry and empowering businesses with transformative solutions.

Job Description:

As a Business Development Executive at Interakt Techsol Pvt Ltd, you will be responsible for driving revenue growth through strategic partnerships, client acquisition, and market expansion efforts. Your primary focus will be on promoting and selling our suite of products to potential clients.

Key Responsibilities:

Identify and develop new business opportunities to drive revenue growth.

Build and maintain strong relationships with key decision-makers and stakeholders.

Conduct market research to identify potential clients and market trends.

Collaborate with the marketing team to develop effective sales strategies and campaigns.

Present product demonstrations and proposals to prospective clients.

Negotiate contracts and agreements with clients to ensure favorable terms.

Work closely with the project management team to ensure successful implementation and delivery of projects.

Meet and exceed sales targets and KPIs set by the company.

Requirements:

Bachelor's degree in Business Administration, Marketing, or a related field.

Proven track record of 2+ years in business development, preferably in the technology industry.

Strong communication, negotiation, and interpersonal skills.

Excellent organizational and time-management abilities.

Ability to work independently and as part of a team.

Knowledge of CRM software and sales analytics tools is a plus.

COMPANY DESCRIPTION : 

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: Upto 4LPA + Incentives

Job Location: Hyderabad (On site)

ROLES & RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 31 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development