50+ Customer Relationship Management (CRM) Jobs in India

Job Title: Relationship Manager - CRM

Salary -upto 8 LPA

Location -Mumbai

Job Summary

We're seeking a dynamic and customer-focused Relationship Manager to join our CRM team. The ideal candidate will play a key role in maintaining strong client relationships, ensuring efficient post-sales activities, and managing collections.

Key Responsibilities

- Customer Relationship Management: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.

- Collections and Follow-ups: Manage and oversee the collection process, ensuring timely payments from customers.

- Post-Sales Activation: Facilitate seamless post-sales processes, including onboarding and activation of services/products.

- Demand Letter Generation: Prepare and issue demand letters in compliance with company policies and legal standards.

- Documentation and Reporting: Prepare and manage client-related documentation, including agreements, contracts, and payment schedules.

Requirements

- Experience in real estate is mandatory

- Proficiency in Excel and data management

- Excellent communication and interpersonal skills

- Attention to detail and ability to multitask

- Strong analytical and problem-solving skills

What We Offer

- Opportunity to work with a dynamic team

- Professional growth and development opportunities

- Competitive salary and benefits package

- 5-day working week, 10am-6pm

How to Apply

If you're a motivated and experienced Relationship Manager, please submit your resume and cover letter to [insert contact information].

Hiring Hashtags

#RelationshipManagerJobs

#CRMJobs

#RealEstateJobs

#CustomerServiceJobs

#SalesJobs

#MarketingJobs

#MumbaiJobs

#JobOpening

#CareerOpportunity

#HiringNow

Business Development Executive (Fresher)

Are you ready to dive into a vibrant and creative industry? This is your chance!

YellowRed Photography is a leading wedding photography company with locations in Bengaluru, Hyderabad, and Hubli. We’re passionate about capturing life’s most beautiful moments, and now, we’re seeking enthusiastic and dynamic individuals to join our team as Business Development Executives.

If you’re eager to help us grow and connect with more couples as they plan their unforgettable weddings, we’d love to hear from you!

Roles & Responsibilities:

● Handle inbound inquiries through calls, social media DMs, and web inquiries.

● Create and present personalized wedding photography packages.

● Manage the end-to-end sales process: from the first inquiry, through proposal creation, to closing the sale.

● Manage client expectations, particularly regarding deliverables, timelines, and budgets.

● Attend weddings, pre-wedding shoots, or client meetings as required to nurture relationships and cross-sell additional services

● Post-event follow-up to ensure client satisfaction and collect referrals/reviews.

Why You’ll Love This Role

● Client Connection: Engage with excited couples during one of the happiest times of their lives — their wedding planning journey!

● Creative Industry Exposure: Work in a vibrant, creative industry with endless opportunities for learning and growth.

● Performance-Based Rewards: Competitive salary package with attractive incentives based on your performance.

● Support for Freshers: We welcome fresh graduates! Your enthusiasm, potential, and ideas are just as valuable to us as experience.

● Collaborative Culture: Join a fun, supportive team where your contributions and ideas matter. Every day brings a new adventure!

Skills & Qualifications

We’re looking for someone who is excited about sales and passionate about working in the

wedding industry:

● Communication: Strong communication skills in English and Kannada are essential.

Proficiency in Telugu would be an added advantage.

● Negotiation & Persuasion: Ability to negotiate, handle objections, and close deals.

● Freshers Welcome: Recent graduates (BBA, BCom, MBA, etc.) are encouraged to apply. We value enthusiasm, a learning mindset, and adaptability.

● Open to Experienced Candidates: If you have experience in sales, marketing, or business development, we’d love to hear from you too!

Location: Near to Vajarahalli metro station, kanakapura road, South Bangalore.

Annual CTC: Two lakhs to Four lakhs plus incentives

For more information, feel free to contact us

Client Details

About: Established in the year 2019, It is a distinguished Manufacturer and Wholesaler of offering an enormous consignment of Control Panel, Power Contactor and more. Immensely acclaimed in the industry owing to their preciseness, these are presented by us in standard forms to our clients. These are inspected sternly to retain their optimum quality.

Job Profile

Designation: Sales Coordinator Location: SP Ring road, near Pirana, Ahmedabad Qualification:

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

Skills: Must have working knowledge of Excel & MS Office. Having Good Communication Skills

Job Summary: We are seeking a motivated and detail-oriented Sales Coordinator with 2-3 years of experience to join our dynamic sales team. The ideal candidate will play a crucial role in supporting our sales operations, responding to customer inquiries, and ensuring timely payment follow-ups.

Key Responsibilities:

• Respond promptly and effectively to customer inquiries via phone, email, and other communication channels.
• Provide accurate product information, pricing, and availability to customers.
• Assist in the preparation of sales proposals and presentations.
• Maintain and update the customer database and sales records.
• Coordinate with the sales team to ensure a seamless customer experience.
• Monitor outstanding payments and conduct follow-ups with customers to ensure timely payment.
• Prepare and distribute sales reports and performance metrics as required.
• Assist in processing orders and managing customer accounts.
• Collaborate with other departments to resolve customer issues and ensure customer satisfaction.
• Support the sales team with administrative tasks as needed.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
• 2-3 years of experience in a sales support or coordination role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM software is a plus.
• Strong organizational skills and attention to detail.

Ability to multitask and prioritize in a fast-paced environment.

Are you a passionate and ambitious individual with a knack for connecting with people and closing deals? We’re on the lookout for a motivated B2B Sales Executive to join our growing team in Delhi NCR. This is an exciting opportunity to work in a fast-paced environment, where your efforts directly contribute to the success of our clients.

Whether you're a fresh graduate with relevant internship experience or have at least 6 months of sales experience, this role is perfect for you.

Key Responsibilities:

• Client Acquisition & Engagement: Build strong relationships with businesses, understand their communication challenges, and propose tailored solutions.
• Sales Goal Management: Plan and achieve daily, weekly, and monthly sales targets using proven strategies.
• Product Expertise: Stay up-to-date with MyOperator’s product features and confidently present them to clients.
• Consultative Selling: Analyze client requirements and offer solutions that optimize their communication systems.
• Market Insights: Track industry trends and share valuable feedback with the team to improve sales strategies.

What We’re Looking For:

• Experience: Minimum of 6 months in sales or relevant internship experience (B2B experience is a plus).
• Communication Skills: Excellent verbal and written communication with strong interpersonal skills.
• Motivation & Drive: A self-starter with a positive attitude and the ability to thrive in a target-driven environment.
• Tech Awareness: Basic familiarity with CRM tools (training provided).
• Location : Must be willing to work from our Noida Sector 2 office.

Why Join Us?

• Competitive salary(4-4.5LPA) and attractive incentives.
• Device reimbursement for work-related needs.
• Collaborative and supportive work environment.
• Opportunity to work with a dynamic team in a growing industry.
• Career growth with exposure to cutting-edge sales strategies and tools.

Designation: Relationship Manager

PRIMARY RESPONSIBILITIES:

• Responsible for sourcing, structuring & servicing clients for their financial needs by offering them

various secure & unsecured products majorly designed to cater to the MSME segment from open

market and DSA.

• Responsible for attending client’s queries and resolution in TAT.

• Responsible for coordination with support functions (Credit/Ops) in facilitating disbursement.

• To constantly provide feedback on the ground about the market and products offered by

competition.

DESIRED SKILLS:

• Minimum 1 year of experience in Business Loan

• Candidates should be locally belonging to their respective location.

• Should have good communication and negotiation skills.

Key Responsibilities:

Customization and Automation

• Understand MyOperator’s business requirements and customize Zoho tools like CRM, Recruit, and People to streamline processes.
• Develop custom functions, workflows, and blueprints using Deluge scripting for dynamic functionality.
• Automate repetitive tasks and enhance operational efficiency across Zoho tools.

Integration and Collaboration

• Configure integrations between Zoho tools (e.g., CRM, Creator, People) and third-party systems like telephony, WhatsApp, SMS, and email platforms.
• Ensure seamless interconnectivity of Zoho applications using Zoho Flow and advanced scripting.

Application Development

• Design and implement mobile and desktop apps using Zoho Creator with dynamic functionality and user-friendly interfaces.
• Define and conduct system testing to ensure high-quality implementations.

Data and Reporting

• Build and maintain custom modules, dashboards, and analytics reports in Zoho Analytics.
• Perform data migrations, ensuring accuracy and reliability across systems.

Support and Training

• Provide training and support to MyOperator teams to maximize Zoho’s potential.
• Document processes and stay updated on Zoho’s latest features and best practices.

Required Skills and Qualifications:

• Proven experience with Zoho applications (CRM, Creator, Flow, People, Analytics, and Recruit).
• Expertise in Deluge scripting for creating workflows and automations.
• Strong understanding of relational databases and SQL.
• Experience integrating Zoho tools with third-party applications.
• Excellent analytical skills to troubleshoot and optimize business processes.
• Effective communication skills to collaborate with cross-functional teams.

Preferred Skills:

• Familiarity with Zoho Books, Zoho Projects, and other Zoho tools.
• Knowledge of CI/CD pipelines and automated testing practices.
• Experience in agile environments and tools like Jira.
• Background in customer support or consulting roles.

Why Join MyOperator?

• Work on exciting projects leveraging the full Zoho One platform.
• Be part of a collaborative team dedicated to driving innovation.

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.

We are hiring a passionate, independent, and ambitious Support professional with good communication skills and confidence. Who can ensure his/her monthly targets by achieving daily and weekly activity milestones. The support professional should be a good listener and able to handle the customer’s queries smartly. He should be open to learn and unlearn based on the situational demand.

The candidate should be able to help the client mostly through calls, emails, and chats. He should be able to understand the market scenarios and should give analytical feedback to his/ her reporting manager.

Key Responsibility Area:

• Build expert and dynamic knowledge of company products and services
• Ensure high FCR% for Chat & Calls
• Good written skill so that tickets can be handled properly.
• Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
• Meet daily personal/team qualitative and quantitative targets by recommending and explaining the benefits of additional company services, and seizing opportunities to sell products and services whenever possible.

Requirements:

• 1-2 Yrs of support experience in software/IT/Internet support.    
• Should have excellent communication and negotiation skills.    
• Should have time management and planning skills.    
• Should have good negotiation & customer prospecting skills.

​

Benefits:

• Device Reimbursements

Job Description: Field Sales Executive (BDE)

Company: A2M Technologies Pvt Ltd.

Job Type: Field Work

Location: L376/A, 14th B Cross Road, Sector 6, HSR Layout, Bengaluru, Karnataka - 560102

About A2M Technologies Pvt Ltd.: A2M Technologies is a Bangalore-based leader in IT and cloud solutions, offering services such as cloud computing, telecommunication, IoT, SaaS, cybersecurity, and managed IT solutions. With over 10 years of expertise, we specialize in scalable, secure, and innovative solutions that empower businesses to thrive in a competitive market.

Key Responsibilities:

• Identify and develop new business opportunities through market research and networking.

• Engage with potential clients to explain A2M's solutions, including cloud services, IoT solutions, and IT infrastructure.

• Support the sales team in lead generation, cold calling, and client follow-ups.

• Work closely with cross-functional teams to align sales strategies with company goals.

• Assist in preparing sales pitches, presentations, and reports.

• Maintain and update the CRM with client interactions and data.

Required Skills:

• Excellent communication and interpersonal skills.

• Ability to learn quickly about IT services and products.

• Basic understanding of sales processes and techniques (training will be provided).

• Proficiency in MS Office and an ability to work with CRM tools.

• A proactive and problem-solving mindset. Qualifications:

• Bachelor’s degree in any discipline.

• Fresh graduates or candidates with up to 1 year of experience in any field are encouraged to apply.

• A passion for technology and a willingness to grow in the business development field.

Job Summary:

We are seeking a dynamic and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving company revenue growth.

Key Responsibilities:

Lead Generation & Prospecting:

Research and identify new business opportunities.

Generate leads through various channels like networking, email campaigns, and cold calling.

Maintain and update the customer database.

Client Engagement:

Build strong relationships with potential and existing clients.

Conduct meetings, presentations, and discussions to understand client needs.

Address client queries and provide tailored solutions.

Sales Strategy & Execution:

Develop and execute strategies to achieve sales targets.

Create detailed business proposals and negotiate terms of the agreement.

Collaborate with the marketing team to support lead generation activities.

Market Research:

Stay updated on industry trends, competitors, and market dynamics.

Provide insights and feedback to the team to refine strategies.

Reporting & Coordination:

Track sales metrics and prepare regular reports for management.

Work closely with the operations and customer support teams to ensure client satisfaction.

Qualifications & Skills:

Education: Bachelor’s degree in Business Administration, Marketing, or a related field.

Experience: Prior experience in sales, marketing, or business development (preferred).

Skills:

Excellent communication and interpersonal skills.

Strong negotiation and persuasion abilities.

Proficiency in MS Office and CRM tools.

Self-motivated, goal-oriented, and capable of working independently or as part of a team.

Key Competencies:

Strategic thinking and problem-solving skills.

Time management and multitasking abilities.

Resilience and ability to handle rejection professionally.

Why Join Us?

Competitive salary and performance-based incentives.

Opportunities for growth and professional development.

Collaborative and supportive work environment.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As the Manager of the Trial Experience Team, you will be at the forefront of having value driven conversations with customer-facing employees and leads. You will lead and develop your team, bringing strategic thinking and organization to the role. You will monitor and drive your team’s KPIs, thriving in a high-accountability environment and leveraging your expertise in managing individuals and teams.

As a passionate people leader, you will jump at the opportunity to create consistent business processes and support the team by guiding them toward their goals with the HighLevel platform. You will ensure exceptional engagement from the start of trials and foster a results-oriented, collaborative environment. By developing a team of knowledgeable experts, you will provide customers with strategic insights, ensuring their success and alignment with business strategies.

Roles & Responsibilities

What You’ll Be Doing:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Lead to ensure your team is successful by coaching, developing, inspiring and holding them accountable against established KPIs, policies and procedures - measure and provide detailed analysis on success against team’s growth KPIs and metrics
• Support and identify process improvements and alternative solutions to drive team efficiency, productivity and engagement Being able to interpret data that translates into action to improve the team
• Conduct consistent and impactful performance conversations, conflict management, constructive/subjective feedback, and coaching with team members, leads, and managers while fostering a high-performance culture that inspires the desire to succeed
• Responsible for providing your teams with technical resources and advice, resolving problems, and disseminating advisories, warnings, and corrective action plans when warranted
• Crafting and delivering warnings and corrective action plans, as needed.  Effectively build the morale of a group in a team setting that fosters the successful completion and achievement of team goals
• Effectively build the morale of a group in a team setting that fosters the successful completion and achievement of team goals
• Serve as an influential leader by demonstrating professionalism, operating in a fast-paced environment, taking ownership of your team’s success, and fostering a team culture of encouraging growth, innovation, and proactive problem solving
• Act as an escalation point for high severity customer and team member issues that arise from within the team, directly from customers, or from other HighLevel functions
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
• Other duties may be assigned and/or modified as business needs change

What You’ll Bring: 

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions 
• Experience/Education/Certifications Required:
• Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred
• 5+ years of progressive experience leading fast-paced, results driven, customer-facing teams for a SaaS or Product-Led Growth startup company preferred
• 3+ years of experience with staffing/hiring, performance management, career conversations, coaching and developing front-line employees and junior managers required
• You are a true people manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• A strong technical aptitude to help our users succeed with the HighLevel software
• Strong collaboration, time-management and prioritization skills are critical to the success of this role
• The ability to build and maintain strong relationships internally with senior leadership, teams and customers
• Strong experience using data/analytics tools to solve problems, measure the impact of your work, develop new projects and drive demonstrable customer and team success
• Ability to collaborate and influence cross-functional teams and champion new concepts and ideas
• Demonstrated approach to problem solving and conflict management
• Must be a go-getter, not afraid to ask questions, and take accountability for your results and your team’s results
• Demonstrated experience to learn quickly and apply new technologies to solve problems and bring these lessons to a team of direct reports
• Ability to develop and maintain deep knowledge of customers, data, business, and markets
• Demonstrated ability to communicate well with colleagues, subordinates, and customers, both written and oral
• Experience working with and or ability to learn the use of various CRM Systems
• Working knowledge of topics such as Social Media Management, Social Media Advertising, Website/Funnel Building, and SEO
• Working Knowledge of the following applications: Google Suite, Zoom, Facebook, Instagram, Slack, Linkedin and other social media

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

CUSTOMER OBSESSION

• Dedicated to ensuring team members act with customers in mind
• Empowers team members to utilize customer insights to drive & guide improvements for our product and services
• Strives to build a customer-focused culture by consistently ensuring customer expectations are met or exceeded
• Ensure your teams' customer commitments are met or exceeded
• Serves as a strategic partner to build, grow, and maintain long lasting customer relationships

 DRIVE FOR RESULTS

• Drives self and team towards action oriented results
• Embraces and demonstrates inspirational leadership during times of ambiguity or change
• Seizes opportunities and is not fearful of acting quickly to address problems and challenges
• Coaches and motivates their teams to attain company KPI's 

GOOD TO GREAT TEAMS

• Encourages the team to have learning opportunities to develop their skills
• Empowers the team to improve efficiencies as it relates to products, services and process improvements
• Fosters an environment of innovation and improvementChallenges the team to ideate on ways to "make the boat goes faster"

DO WHAT IS RIGHT

• Models high standards of honesty and integrity
• Takes ownership for all decisions regardless of the outcome
• Acts with the customer, team and company in mind
• Follows through on commitments and makes sure others do the same

DEVELOPING TEAMS

• Effectively develops, coaches and motivates their team members
• Creates a culture of appreciation by sharing wins and successes
• Ensure individual strengths and expertise are recognized and valued within the team
• Creates a climate in which people want to do their best by encouraging participation, input and driving the team towards solutions
• Focused on ensuring team goals are met or exceeded by empowering direct reports and holding them accountable for their KPI's
• Identify, develop, nurture and grow talent within the team

EEO Statement:

At HighLevel we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

JD-

Client relations managers -establish, develop, and nurture lasting relationships with customers

Making sure all the leads of the clients after placing orders are met.

➢ Ensuring your existing clients are satisfied through after-sales service.

➢ Always ask them for true feedback.

➢ Servicing the client after receiving the order till the time of collection

of payment.

➢ Resolve the queries and questions of all the clients.

➢ Give or support the participants/clients about company products or

services.

➢ Acting as a point of contact for complaints and escalating issues to

the concern.

We are seeking a Field Sales Executive to join our sales team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and sales calls effectively.

Key Responsibilities:

1. Conduct calls to potential clients to introduce and promote our IT and Tele solutions and services.

2. Handle inbound & Outbound inquiries from potential and existing clients, providing information about our offerings.

3. You will be responsible for closing sales deals over the Client meeting and maintaining good customer relationships.

4. Identify and understand client needs and requirements to provide appropriate solutions.

5.- They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts.

6. Maintain and update the customer database with accurate and detailed information.

7. Follow up on leads and maintain a high level of customer engagement.

8. Achieve daily, weekly, and monthly call targets and KPIs.

9.An effective sale representative must be an excellent communicator and have superior people skills.

10. Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.

Requirements:

1. 6 months-1 years of experience in field sales executive, Marketing executive, customer service, or a related field.

2. Excellent verbal and written communication skills in English.

3. Strong interpersonal skills and the ability to build relationships with clients.

4. Basic knowledge of IT solutions and services is preferred but not mandatory.

5. Ability to handle rejection and remain motivated and persistent.

6. Proficient in using MS Office Suite (Word, Excel, Outlook).

7. Comfortable working in a fast-paced and target-driven environment.

8. A degree in Business, Marketing, or a related field is a plus.

About Us

Thynk Google Media is a leading digital marketing company specializing in providing cutting-edge online solutions for businesses across various industries. Our services include SEO, SEM, social media marketing, content marketing, email marketing, and web development. We are a dynamic team driven by creativity, innovation, and results. As we expand, we are looking for a motivated and enthusiastic Business Development Executive to help us grow our client base and elevate our presence in the digital marketing space.

Job Summary

The Business Development Executive will be responsible for identifying and developing new business opportunities, building relationships with potential clients, and helping drive sales for the company’s digital marketing services. This role requires a proactive individual with excellent communication, negotiation, and relationship-building skills. The ideal candidate will have a strong understanding of the digital marketing landscape and a passion for sales.

Key Responsibilities

· Lead Generation & Prospecting.

· Must be having ability to reach US and Canada clients.

· Identify new business opportunities and generate leads through research, networking, cold calling, and attending industry events.

· Qualify and convert leads into opportunities through effective communication and follow-up.

· Conduct market research to identify potential clients in target industries.

· Engage with prospective clients to understand their digital marketing needs and objectives.

· Develop and deliver compelling sales presentations and proposals tailored to client requirements.

· Build and maintain strong, long-term relationships with clients to ensure satisfaction and repeat business.

Sales Strategy & Execution

· Collaborate with the sales and marketing teams to create strategies for client acquisition and revenue growth.

· Meet and exceed sales targets and KPIs on a monthly, quarterly, and annual basis.

· Finalize agreements and navigate contract negotiations to align with client needs.

Marketing Services / Analysis

· Stay up-to-date with the latest trends in digital marketing, SEO, PPC, social media, and other related services.

· Effectively communicate the company’s services and value propositions to potential clients.

· Provide feedback to the marketing team to refine service offerings based on client feedback and market demands.

· Maintain accurate records of all sales activities, client communications, and progress through the CRM system.

· Analyze sales data and metrics to identify opportunities for improvement and refine sales strategies.

Key Skills & Qualifications

Education: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred).

Experience

· 0.6 – 4 years of experience in business development, sales, or digital marketing (preferred).

· Proven experience in lead generation, client acquisition, and sales growth.

· Familiarity with digital marketing services (SEO, PPC, content marketing, social media) is a plus.

Skills

· Strong communication, negotiation, and presentation skills.

· Ability to build and maintain relationships with clients and internal teams.

· Knowledge of CRM software and sales tools.

· Analytical mindset and ability to work with sales data to improve performance.

· Self-motivated, results-driven, and a strong team player.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Schedule:

• Monday to Friday
• Night shift
• US shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 1 year (Preferred)

Work Location: In person

• emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.

Roles & Responsibilities

• Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
• The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
• The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
• The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
• The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
• The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
• The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
• The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
• Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
• The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
• The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

Job Title: IT Sales Account Executive

Location: HSR Layout, 6th Sector.

Company: A2M Technologies Pvt Ltd.

Job Type: Field Work.

Age Criteria: 20 - 35Years.

About A2M Technologies: A2M Technologies is a leading provider of innovative IT and digital solutions specializing in services such as cloud computing, cybersecurity, IoT solutions, cloud telephony, and enterprise mobility. With over a decade of experience, we serve diverse industries including IT, healthcare, manufacturing, and banking, delivering end-to-end solutions to enable digital transformation and business agility

Key Responsibilities:

* Exceptional communication skills to provide support to customers & team members if and when required.

* Ability to lead a customer through the sales process, determining needs, and closing the sale.

* Strong foundational knowledge in information technology on Switching, Routing & Security solutions that includes hardware, software, and IT services.

* Worked extensively with OEMs like Cisco, Juniper, Extreme Networks, HPE(Aruba), Net gear, Fortinet, SonicWall, Sophos, Palo Alto Networks & Microsoft etc.

* Strong Interpersonal skills to liaise with other departments and people within the organization.

* Strong customer connects in the SME & Mid-market segment within the defined geography.

* Ability to lead by example and act with integrity.

* Min experience of 3 years Plus in hardcore IT sales is mandatory.

Qualifications & Skills:

Bachelor’s degree in information technology, Business Administration, Sales, or related field.

Proven experience in IT sales, account management, or a similar role.

Strong understanding of IT products and services, including hardware, cloud solutions, and IT infrastructure.

Excellent communication, negotiation, and presentation skills.

Ability to work independently and manage multiple accounts.

Strong problem-solving skills and attention to detail.

Proficient in CRM software and sales tracking tools.

Preferred Qualifications:

*Technical certifications (e.g., Cisco, Microsoft, AWS) are an added advantage.

* Previous experience selling IT solutions to enterprise clients.

  Benefits:

·      Career Growth Opportunities: Emphasis on continuous learning, internal promotions, and opportunities for upward mobility within the organization.

·      Performance-based Incentives: Bonuses, rewards, or recognition programs tied to meeting or exceeding performance goals.

·      Professional Development: Access to training programs, certifications, and workshops to enhance skills and competencies.

Responsibilities:

·      - Develop and implement comprehensive marketing strategies for both online and offline sales channels.

·      - Generate leads and drive sales through digital marketing, social media, email campaigns, and traditional marketing methods.

·      - Manage and nurture relationships with clients and customers to ensure satisfaction and repeat business.

·      - Analyze market trends, competitors, and customer behavior to adjust strategies and improve sales performance.

·      - Prepare and present detailed sales reports, forecasts, and performance metrics to senior management.

·      - Coordinate with the marketing team to create promotional materials and campaigns.

·      - Attend industry events, trade shows, and networking opportunities to promote the company and generate new business.

·      - Provide training and support to junior sales staff.

Qualifications:

·      - Bachelor’s degree in Marketing, Business Administration, or related field.

·      - 3 years of experience in online and offline marketing with a proven track record of achieving sales targets.

·      - Strong knowledge of digital marketing tools and techniques, including SEO, PPC, social media, and email marketing.

·      - Excellent communication, negotiation, and presentation skills.

·      - Ability to analyze data and market trends to make informed decisions.

·      - Proficiency with CRM software and other sales tools.

·      - Self-motivated, results-oriented, and able to work independently as well as part of a team.

- Willingness to travel as needed for client meetings and industry events.

Job Title: Sales Executive

Location: Okhla Industrial Area Phase 1, New Delhi

Job Type: Full-time

Working Hours: 10 AM to 7 PM

Salary: Competitive, with commission opportunities

Responsibilities:

• Conduct cold calls to potential clients to generate leads.
• Research and collect client data from various online sources.
• Identify potential clients from the internet and social media platforms.
• Follow up on leads and maintain consistent communication with clients.
• Negotiate and close sales deals effectively.
• Build and maintain strong, long-lasting relationships with clients.
• Report on sales progress and client interactions to the management team.

Qualifications:

• Previous experience in sales, especially in cold calling, is preferred.
• Strong research skills and the ability to find relevant data and leads online.
• Excellent communication and negotiation skills.
• Ability to build and maintain relationships with clients.
• Self-motivated, goal-oriented, and able to work independently.
• Familiarity with CRM software is a plus.

Benefits:

• Competitive base salary with performance-based bonuses.
• Opportunities for career growth and development.
• Friendly and supportive work environment.

Lead Generation and Prospecting: * Use a variety of methods to locate and target possible customers in order to create a strong sales pipeline.

- Client Engagement: Build trusting relationships with clients in order to comprehend their needs and offer customized solutions.

- Sales Strategy: Create and put into action efficient sales strategies to meet company goals and boost income.

- Market Research: To determine trends, opportunities, and the competitive environment, do in-depth market research.

- Proposal Development: Produce persuasive presentations and proposals that highlight our offerings and cater to customer demands.

- Social Media Marketing: Create and implement social media marketing plans to increase brand awareness and interact with prospective customers.

- Email Marketing: Create and carry out focused email marketing campaigns to nurture prospects and increase conversions.

- Social Media Management: Keep an eye on and enhance social media profiles to increase audience engagement and brand exposure.

- Client Relationship Management: To guarantee client happiness and retention, offer outstanding service and swiftly handle any problems or complaints.

- Collaboration: To align strategies and accomplish shared objectives, closely collaborate with internal teams, such as marketing, sales, and product development.

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting

Role Description

This is a full-time on-site role for a Process Associate at Growing Stars Consulting in Jaipur. The Process Associate will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

Roles and Responsibilities

 Client acquisition & Grievance Handling. 

 Explain Trading Strategies, Company Terms, and Market Risk to the Clients. 

 Generate prospects on Daily Basis via Telephonic, Visual & Text conversations. 

 Conduct Risk Profile Management & Trading Strategies sessions with the clients. 

 Coordinate with Digital Marketing & Research Team to Service Best to the Clients. 

 Explore Global Market, Keep updated on current affairs to Serve Investors & Traders. 

 Achieve Monthly tasks via Client Acquisition on Generating Leads.

Desired Candidate Profile

 Minimum Graduate or Post Graduate. 

 Talkative, Enthusiastic, and Innovative. 

 Knowledge of Global Market. (Forex &Comex) 

 Fluent English Communication, Sales & Marketing Skills require. 

 Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship

management skills. 

 Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

 Desired Incentives. 

 Overseas Trip by Company. 

 Monthly Contest & Trophies. 

 Quarterly and Annual Rewards and Recognition.

Number of positions available: 1

Job Description

We’re on the lookout for a dynamic Sales Executive to join our team and help us expand our market presence. In this role, you’ll be leading our sales efforts, leveraging your expertise to identify new business opportunities, nurture leads, and close deals.

Whether you’re engaging with prospective clients, or collaborating with internal teams, you’ll play a pivotal role in driving revenue growth and ensuring customer satisfaction. If you’re ready to make an impact and take your sales career to the next level, we want to hear from you.

Business Development

1. Identifying, qualifying, and securing new business opportunities
2. Creating and maintaining a list/database of prospective clients and client information
3. Prospecting new customers via phone, email, and social media
4. Qualifying leads from digital campaigns, conferences, references, trade shows, etc.
5. Cold calling and making multiple outbound calls to potential clients
6. Participating in brainstorming sessions to develop new ideas for marketing programs 
7. Executing the said ideas to drive up sales.

Market research

1. Analyze and interpret marketing and website data to provide meaningful insights to the Product development team and leadership team
2. Research and explore new opportunities and create customer centric strategies for marketing
3. Research potential leads from business directories, web searches, or digital resources

Customer engagement

1. Building business relationships with current and potential clients
2. Answering potential client questions and follow-up call questions
3. Providing status updates to key stakeholders, product team, and leadership team
4. Coordinate and support development of content for customer engagements
5. Understand customer needs and assist the Product department to develop a Product Market Fit

 Social Media Engagement Strategies-

1. Develop and execute social media strategies including creating and adding content onto social media websites like Facebook, Twitter, YouTube and LinkedIn
2. Create content and conceptualize website design ideas that are simple and user friendly for our website
3. Leverage customer insight data to refine digital content

Sales Executive Duties & Responsibilities:

1. Discover and actively pursue fresh business prospects by engaging in proactive lead generation and prospecting initiatives.
2. Build and maintain strong, long-lasting relationships with clients by understanding their needs and providing tailored solutions.
3. Conduct thorough market research to stay informed about industry trends, competitor activities, and potential sales opportunities.
4. Prepare and deliver compelling sales presentations and proposals to effectively communicate the value proposition of our products or services.
5. Collaborate closely with cross-functional teams such as product development, and tech teams to ensure seamless execution of sales strategies.

Sales Executive Requirements -

1. 0-1 years of experience in a comparable position
2. Understanding of basic sales techniques, with a focus on consultative selling approaches.
3. Exceptional communication and interpersonal abilities enabling effective engagement and influence over a broad spectrum of stakeholders.
4. Ability to build and maintain long-term client relationships, fostering trust and loyalty.
5. Proficiency in utilizing CRM software and other sales tools to manage leads, track progress, and analyze sales data.
6. Basic knowledge about Office software, CRM, IBM, AWS, REDHAT 
7. Proactive and results-driven mindset.
8. Bachelor’s degree, additional certifications in sales or marketing are a plus.

Who can apply 

Candidates who:

• live in Mumbai and neighboring cities 
• are willing to travel and do 100% field work 
• CTC is 4.5 LPA (3 LPA fixed and 1.5 LPA annual sales incentive)
• Selected candidates to sign a 2-year employment contract with us. Bond is non negotiable. if you break the bond you will have to return all the salary earned in total to us +2 lac rupees training charges. No experience/relieving letter shall be provided.

Office Location 

Unit no. 126, 1st Floor, 

Shivkrupa Industrial Estate, Opp. Raj Legacy,  

Vikhroli (W), Mumbai 400 083

www.cateina.com

Job Title:* Product Manager

*Location:* Noida, India

*Job Type:* Full-Time, On-site

*Job Summary:*

We are seeking an experienced Product Manager with a background in Salesforce and a strong understanding of product development. The ideal candidate will have at least 5 years of experience in product management, an MBA, and be willing to work from our Noida office. The role also requires flexibility to work in the USA shift 2-3 days a month to collaborate with US clients.

*Key Responsibilities:*

- Manage the product development lifecycle, from ideation to launch, ensuring alignment with business goals and market needs.

- Collaborate with cross-functional teams, including sales, marketing, and development, to ensure successful product releases.

- Utilize Salesforce, particularly Sales Cloud, to drive product strategy and improve user experience.

- Engage with US clients to gather feedback, understand their needs, and ensure our products meet market demands.

- Develop and maintain product roadmaps, prioritizing features based on customer value and business impact.

- Provide leadership and guidance to the product team, fostering a high-performing and collaborative environment.

- Monitor product performance, gather user feedback, and make data-driven decisions to enhance product offerings.

- Develop and communicate the product vision and strategy aligned with company objectives.

- Conduct market research and competitor analysis quarterly to identify new opportunities and gaps.

- Define and update the product roadmap based on cost analysis, customer needs, and business impact.

- Utilize tools like Salesforce App Analytics and In-App Guidance to inform strategic decisions.

- Manage vendor relationships, negotiate pricing, and ensure compliance with company standards.

- Keep product pricing updated and collaborate with vendors to resolve operational issues.

- Define key product metrics and track performance to measure success.

- Create dashboards and reports to analyze product trends and share insights with management.

- Apply in-depth product knowledge to align solutions with industry verticals.

*Skills and Qualifications:*

- Proven experience as a Product Manager or similar role with at least 5 years in product management.

- Proficiency in Salesforce, particularly Sales Cloud, is highly preferred.

- Strong leadership, communication, and collaboration skills.

- Proficiency in Agile methodologies and experience in product roadmapping and release management.

- Excellent written and verbal communication skills in English.

- Knowledge of industry standards, compliance regulations, and best practices in product management.

- MBA or equivalent advanced degree preferred.

- Willingness to work in Noida office and flexibility to work in USA shift (till 3pm - 12 am) 2-3 days a month.

Experience: 3-5 years

Job Description:

We are seeking a skilled iOS Mobile Application Developer to join our dynamic team. The ideal candidate will have experience in developing high-quality mobile applications, with a strong focus on implementing calling features and CRM integrations. You will work closely with cross-functional teams to design, develop, and maintain innovative applications that enhance user experience.

Key Responsibilities:

• Design, develop, and maintain iOS applications using Swift and Objective-C.
• Implement calling features using VoIP technologies, ensuring high audio quality and performance.
• Integrate CRM systems and third-party APIs, optimizing the application for seamless data exchange.
• Collaborate with UX/UI designers to create intuitive and engaging user interfaces using Xcode and Interface Builder.
• Work with RESTful APIs and JSON to manage data communication between the app and backend services.
• Utilize version control systems, particularly GIT, to manage code changes and collaborate with team members.
• Troubleshoot and debug applications to enhance performance and reliability.
• Stay updated on the latest industry trends and best practices in iOS development.

Qualifications:

• Bachelor's degree in Computer Science or a related field.
• 3-5 years of experience in iOS application development.
• Proficiency in Swift and Objective-C programming languages.
• Experience with iOS SDK, Xcode, and Interface Builder.
• Strong understanding of RESTful APIs, JSON, and networking concepts.
• Familiarity with version control systems, especially GIT.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and ability to work collaboratively in a team environment.

Job Opening: Business Development Executive (BDE)

Location: Old Vadaj, Ahmedabad (Work from office only)

Experience: 0.6 months to 3 years in an IT company

Salary: as per experience and industrial norms

Key Responsibilities:

• Generate leads through LinkedIn and other platforms.
• Schedule and conduct meetings with potential clients.
• Maintain accurate records of all sales activities, including calls, presentations, and closed deals.
• Execute lead-generation campaigns to drive business growth.
• Collaborate with team members to enhance sales strategies.

Skills Required:

• Experience in lead generation, particularly using LinkedIn.
• Strong verbal and written communication skills.
• Proficiency in data mining for sales purposes.
• Familiarity with LinkedIn Sales Navigator and other sales tools.
• Ability to work independently and as part of a team.
• Excellent organizational skills and attention to detail

Benefits:

•  5 Working Days a Week
•  Training Sessions & Monthly Events
•  Employee First Policy
•  Dedicated Pantry Area
•  Unparalleled Career Growth Opportunity
•  Birthday & Work Anniversary Celebrations

2-3 years of sales coordination experience.

- Excellent communication and interpersonal skills.

- Strong organizational and time management skills.

- Ability to work in a fast-paced environment.

- Proficiency in CRM software and Microsoft Office.

- Strong analytical and problem-solving skills.

As a Digital Marketing Specialist, you will be responsible for developing, implementing, and managing digital marketing strategies to increase brand awareness, drive website traffic, and generate leads. You will work closely with the marketing team to create engaging content and optimize campaigns across various digital channels.

Roles & Responsibilities:

• SEO Management: Optimize website content and structure to improve search engine rankings and drive organic traffic.
• Content Creation: Develop and manage engaging content for blogs, social media, email campaigns, and other digital platforms.
• Social Media Marketing: Create and execute social media strategies to enhance brand presence and engage with the audience across platforms.
• Email Marketing: Design and implement email marketing campaigns, including newsletters and promotional offers, while analyzing performance metrics.
• PPC Advertising: Manage paid advertising campaigns (Google Ads, social media ads) to drive targeted traffic and improve ROI.
• Analytics and Reporting: Utilize tools like Google Analytics to track and report on campaign performance, providing insights and recommendations for improvement.
• Brand Development: Assist in developing a cohesive brand strategy and ensure consistent messaging across all channels.
• Market Research: Stay updated on industry trends and competitor activities to identify new opportunities for growth.
• Collaboration: Work with cross-functional teams, including sales and product development, to align marketing efforts with business objectives.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting

Role Description

This is a full-time on-site role for a Chat Support Executive at Growing Stars Consulting in Jaipur. The Chat Support Executive will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting

Role Description

This is a full-time on-site role for a Process Associate at Growing Stars Consulting in Jaipur. The Process Associate will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

• Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
• Customer Service and Communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work efficiently in a team environment
• Experience in process improvement is a plus
• Bachelor's degree in Business Administration or related field

Job Title: Field Sales Executive - Healthcare (Doctor Outreach)

Location: Mumbai, Delhi, Bangalore, Kolkata, Chennai, Hyderabad, Pune, Ahmedabad

About Cureya:

Cureya is a leading provider of healthcare services, dedicated to empowering doctors and sharing their knowledge with the world. We offer comprehensive book writing, publishing, and marketing services to help medical professionals create impactful and informative books.

Job Description:

As a Field Sales Executive, you will play a crucial role in driving growth for Cureya by reaching out to doctors and medical practitioners in metro cities across India. Your primary responsibility will be to encourage doctors to publish their books with our assistance, enabling them to share their valuable expertise and experiences with a wider audience.

Key Responsibilities:

• Identify and target potential clients (doctors and medical practitioners) in metro cities.
• Reach out to doctors through in-person visits to their clinics or offices.
• Educate doctors about the benefits of publishing their books and how Cureya can assist them throughout the process.
• Address queries and concerns from potential clients.
• Negotiate and close deals with doctors who are interested in our services.
• Maintain accurate records of interactions and sales activities.
• Contribute to the development of sales strategies and tactics.

Requirements:

• Proven experience in healthcare sales or a related field.
• Existing network of contacts within the medical community.
• Ability to reach 6-10 clinics on a daily basis.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Self-motivated and results-oriented.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• Previous experience in the publishing or media industry.

Benefits:

• Competitive salary and commission structure.
• Opportunities for career growth and advancement.
• Flexible work arrangements.
• Supportive and collaborative work environment.

Join Cureya and make a meaningful impact on the healthcare industry!

Job description

Hiring freshers - 2 years of Experience

for Customer Success Executive

As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & Responsibilities

● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat.

● Collaborate with clients to understand their unique requirements and goals

● Assist with the setup, configuration, and onboarding of customers on the platform

● Provide quick solutions or workarounds to client queries

● Coordinate with the technology team for possible issues/enhancements/feature requests

● Provide technical training and support resources to ensure customers can maximize the value of our software.

● Proactively identify opportunities to optimize and enhance customer workflows using our product.

● Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.

● Maintain a deep understanding of our product, including new features and updates.

● Document and maintain training documents and material for customer training purposes. Preferred candidate profile

● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.

● Fresher or 1-2 years experience in technical customer support / SaaS product support

● Strong technical background with the ability to understand and troubleshoot complex technical issues.

● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.

● Empathetic and customer-focused approach, always ensuring customer success is the top priority.

● Strong problem-solving and critical-thinking abilities.

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, seeks smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting, and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

Job Summary:

We are seeking an experienced SFCC B2B Developer to join our team. The successful candidate will have a strong background in developing and implementing B2B commerce solutions on the Salesforce Commerce Cloud platform. The ideal candidate will have expertise in SFCC's B2B features, including account management, order management, and pricing.

Key Responsibilities:

- Design and develop B2B commerce solutions on SFCC

- Implement SFCC's B2B features, including account management, order management, and pricing

- Integrate SFCC with external systems, such as ERP and CRM

- Troubleshoot and resolve technical issues

- Collaborate with cross-functional teams, including sales, marketing, and customer service

Requirements:

- 3+ years of experience with SFCC development

- Strong understanding of SFCC's B2B features and functionality

- Experience with JavaScript, HTML, and CSS

- Experience with SFCC's APIs and integration tools

- Strong problem-solving skills and attention to detail

- Excellent communication and collaboration skills

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

SafEarth is seeking a motivated and results-driven Junior Sales Manager to join our dynamic sales team. This role is perfect for a proactive individual who is eager to develop their career in sales and contribute to our mission of advancing solar energy solutions.

Key Responsibilities:

Sales Execution: Assist in the development and execution of sales strategies to achieve company targets and increase market share.

Lead Generation: Identify and qualify new sales leads through various channels, including research, networking, and cold calling.

Client Relationship Management: Build and maintain strong relationships with new and existing clients, understanding their needs and providing tailored solutions.

Product Knowledge: Maintain an in-depth understanding of SafEarth's products and services, and effectively communicate their benefits to potential customers.

Sales Reporting: Track and report on sales activities, progress, and results using CRM software and any other tools.

Team Collaboration: Work closely with the marketing, product development, and customer service teams to ensure a seamless customer experience and alignment of sales strategies.

Qualifications:

Education: Bachelor’s degree in Engineering, Business, Environmental Science, or a related field.

Experience: Minimum 6 Months of experience in sales or a customer-facing role, preferably within the renewable energy sector. Candidates with internship experience are also encouraged to apply.

Skills: 

  - Strong communication and interpersonal skills.

  - Ability to understand and articulate technical concepts.

  - Proficiency in Microsoft Office Suite and CRM software.

  - Excellent organizational and time management skills.

Attributes:

  - Self-motivated and goal-oriented.

  - Ability to work independently and as part of a team.

  - Adaptability and willingness to learn.

  - Passion for renewable energy and sustainability.

Language skills: Proficiency in English is mandatory. Working proficiency in at least one regional language either Kannada or Tamil is required.

If you are looking to solve real-world revenue process problems using HubSpot, Niswey is the place to be. We have been helping HubSpot customers grow better since 2016. 

Here are our HubSpot credentials:

🏆2023 Custom Integrations Accredited

🏆2023 Onboarding Accredited

🏆2023 Platform Enablement Accredited

🏆2022 Elite Solutions Partner (We were the first Elite partner from Asia) 

🏆2022 Technical Expertise Impact Award

🏆2021 Customer First Impact Award

Join us, as we exploit the potential of the 26 billion HubSpot partner ecosystem opportunity. 

Experience: At least 5 years of work experience, at least 2 years in HubSpot solutioning and business analysis. 

Responsibilities

• Participate in and over time, lead discovery calls. Understand the business of Niswey clients and ask relevant questions to uncover challenges and opportunities
• Do comprehensive research to understand the business, automation and tech problems at hand
• Come up with the optimal HubSpot solution and how it will be implemented
• Document solutions for all stakeholders to have clarity
• Work with the delivery teams to ensure the project is implemented in a timely and efficient manner while conforming to the standards specified 
• Ensure the delivery team is keeping up with the right business and technical understanding, and certifications needed to do the implementations successfully
• Maintain relationships with customers and support with their HubSpot related challenges

Qualifications and skills

• A deep understanding of how CRMs work
• A solid foundational understanding of at least one CRM - 2+ years of experience with HubSpot CRM or 5+ years of experience with any CRM
• Experience translating business processes into HubSpot workflows. A fundamental understanding of CRM systems is a must.
• Understand APIs and integrations, from the tech as well as the business sides.
• Have a good understanding of marketing and sales
• Work and brainstorm with technical experts to arrive at optimal solutions 
• Attention to detail is a must.
• Ability to work on multiple projects at once, great at prioritization
• Excellent written and oral communication skills
• Critical thinking and troubleshooting

We're hiring for a Business Development Manager.

Position: Business Development Manager

Experience: 4 Years to 7 Years

Location: Pune

Notice Period: Immediate to 1 Month Preferred

Key Responsibilities:

Conduct outreach campaigns through prospective emails / phone calls.

Drive discovery / 1st level discussions with interested leads.

Unearth the pain points / challenges of the prospect.

Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects.

Drive advance Demos / 2nd level interactions for interested prospects.

Manage the sales cycle from leads to closure.

Cultivate lasting relationships with customers.

Leverage & update the CRM with relevant information.

Experience:

4 years to 7 years of relevant sales experience with at least 2 years of selling software solutions / IT services ( Must Have)

Previous sales experience in selling in India / North America region is a plus

Technical know-how and Knowledge of IT Services engagement models (Preferred)

Exposure to mid-sized start ups

Excellent verbal and written communication skills

Role Description

This is a full-time remote role for a PHP Developer at Vedika Web Solutions. The PHP Developer will be responsible for back-end web development, object-oriented programming (OOP), front-end development, software development, and programming tasks on a daily basis.

Qualifications

• Back-End Web Development and Software Development skills
• Proficiency in Object-Oriented Programming (OOP)
• Front-End Development skills
• Strong programming skills
• Bachelor’s degree in Computer Science, Engineering, or related field
• Experience with PHP frameworks like PHP, Codeigniter, Laravel, ect.
• Experience in third-party Rest APIs integration is a must.
• Knowledge of Shopify, ZOHO, and Woocommerce is an additional advantage.
• Knowledge of HTML, CSS, BOOTSTRAP, JavaScript, and MySQL

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

• Strong analytical and research skills
• Excellent communication skills, both verbal and written
• Experience in sales and marketing
• Ability to think creatively and strategically
• Strong leadership and team management abilities
• Entrepreneurial mindset and ability to identify opportunities
• Knowledge of the AR/VR industry and technologies
• Experience in the healthcare industry is a plus
• Bachelor's degree in a relevant field

##** Includes investments**## We are ready to raise Pre-Seed funds.

As Customer Success Lead / Manager, you will be responsible for management of onboardings, Adoption, Support tickets, Demos, Tech issues. You will be playing crucial role to ensure client's success as well as manage team of customer success team.

You are expected to be an individual contributor as and when required.

Job Role :

• Exceeding clients expectations
• Deep understanding of the product
• Keeping track of multiple activities happening within Customer Success Team
• Documentation
• Co-ordinating with other stake holders
• Team management

Qualifications

• Minimum Bachelor's degree in Engineering (IT / CS)
• 3-7 years of experience as a lead role in an early stage SaaS start up
• Experience in building and maintaining customer relationships
• Excellent customer service skills
• Ability to work collaboratively with cross-functional teams
• Collaborative working plan and team player with ability to multitask
• Excellent Excel Skills
• Strong problem-solving and critical-thinking abilities
• Strong technical background with the ability to understand and troubleshoot complex technical issues

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, is looking for smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform meant for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

Job description

Company Description

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Admin and Office Management:

• Manage office supplies, equipment procurement, and vendor relations.
• Organize and maintain leasing documentation and records.
• Coordinate meetings, appointments, and events for internal and external stakeholders.
• Handle correspondence via emails, calls, and letters.
• Oversee facility management to ensure office spaces are clean and organized.
• Manage the travel desk, petty cash, and promptly resolve administrative issues.
• Maintain administration reports, vendor invoices, and reconciled ledgers.

Operations and Leasing Management:

• Coordinate property showings, tours, and inspections for prospective tenants.
• Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
• Facilitate lease negotiations and follow up on lease renewals.
• Track leasing inquiries and maintain a database of potential tenants.
• Maintain communication with management, staff, and vendors for smooth operations.
• Manage client relationships and act as a point of contact for operational needs.
• Monitor budgets, forecasts, and implement checks to mitigate operational risks.
• Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Fitout and Facility Management:

• Collaborate with tenants and contractors for office fitouts.
• Ensure compliance with building codes and tenant improvement guidelines.
• Oversee construction, installation, and inspection of tenant improvements.
• Schedule and oversee property maintenance, repairs, and service contracts.
• Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

• Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
• Obtain bids, negotiate contracts, and ensure timely delivery of services.
• Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
• Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Tenant Relations and Customer Service:

• Build and maintain strong relationships with tenants.
• Address tenant inquiries, concerns, and complaints effectively.
• Conduct regular meetings and feedback sessions to improve service delivery.
• Support tenant onboarding and retention efforts throughout the lease term.

Qualifications:

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in administrative and operational roles, preferably in a client-facing positions.
• Strong communication, organizational, and multitasking skills.
• Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
• Proficiency in MS Office Suite and familiarity with administrative software.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.
• Strong leadership qualities and ability to work independently as well as part of a team.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

About Simplilearn:

Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering $5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune 1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We are growing over 200% year on year and having fun doing it. Who are we looking for? This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting. What should you do?

• New Customer Acquisition

• Conversion of leads received through various marketing channels

• Preparing short-­­term and long-­­term sales plan towards reaching the assigned goals

• Consistently achieve revenue targets in line with team/organizational objectives

• Proactively identifying cross-­­selling/up-­­selling opportunities with the existing customers

• Identifying references through the existing customer base to increase the sales pipeline

• Customer Relationship Management

• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback

• Key Account Management

• New account development

• Operations and Reporting

• Managing pre-­­sales to post-­­sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction

FinCrif India is a leading Fintech company . We are passionate about technology and strive to create a dynamic and collaborative work environment. We are currently seeking a talented Laravel Developer to join our team and contribute to our exciting projects.

Key Responsibilities:

• Develop and maintain web applications using Laravel framework.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Perform code reviews and provide constructive feedback to other developers.
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute to all phases of the development lifecycle.
• Follow industry best practices and ensure the security and performance of web applications.
• Stay up-to-date with the latest trends and technologies in web development.

Benifits:

• Competitive salary and benefits package.
• Opportunity to work on challenging and innovative projects.
• A collaborative and supportive work environment.
• Opportunities for professional growth and development.
• Flexible working hours and remote work options.

Share CV at hr[]fincrif.com , himanshu.singh[]fincrif.com

We are seeking a dynamic and self-motivated Business Development Associate to join our growing team. As a key member of the business development and sales team, you will be responsible for generating leads, qualifying prospects, and managing client relationships. The ideal candidate should have a strong understanding of sales principles, excellent communication skills, and a passion for building relationships.

Key Responsibilities:

• Conduct market research to identify new business opportunities and potential clients.
• Develop and implement strategic sales plans to achieve company goals and initiatives.
• Build and maintain strong, long-lasting customer relationships.
• Generate new leads through networking, cold calling, and other lead generation techniques.
• Qualify leads and prospects based on company criteria.
• Prepare proposals, presentations, and sales contracts.
• Collaborate with the sales team to achieve sales goals and targets.
• Maintain a deep understanding of company products/services and industry trends.
• Attend industry events and conferences to network and build relationships with key stakeholders.
• Keep CRM system updated with all client communications and interactions.
• Monitor and report on sales performance metrics.

Required Skills and Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven work experience as a Business Development Associate, Sales Executive, or similar role.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Excellent communication and negotiation skills.
• Ability to prioritize and manage time effectively.
• Experience with CRM software (e.g., Salesforce, HubSpot) preferred.
• Self-motivated and driven individual with a passion for sales and business development.
• Ability to work independently and as part of a team.

Responsibilities:

• Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
• Design and implement both static and dynamic websites catering to client requirements.
• Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
• Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
• Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
• Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
• Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
• Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
• In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
• Familiarity with version control systems (e.g., Git) and agile methodologies.
• Excellent communication skills and the ability to work in a collaborative team environment.
• Proficiency in MySQL, SQL
• Should be able to integrate thirdparty APIs

Preferred Qualifications:

• Experience in deploying and managing web applications on different hosting platforms.

About Merida Tech Minds:

Merida Tech Minds is a leading provider of training services for both individuals and corporates. Our dedication to excellence and our commitment to providing top quality training programs have made us a trusted partner for organizations looking to enhance their workforce's skills and capabilities.

About the Role:

We are seeking a driven and results-oriented Business Development Manager to join our dynamic team. In this role, you will be responsible for generating revenue by signing up new clients for a variety of services, including: Complete Digital Marketing Brand Building Web Development Graphic Design Startup Setup & Sick Unit Business Consultation You will work closely with potential clients to understand their needs, develop customized solutions, and close deals.

Key Responsibilities:

• Prospect and qualify potential clients, identifying their needs and challenges.
• Develop and deliver compelling presentations and proposals that showcase the value proposition of our services.
• Negotiate and close deals, exceeding sales targets every month.
• Build strong relationships with clients, ensuring their satisfaction and achieving long-term partnerships.
• Maintain accurate records and reports, adhering to company processes and deadlines.
• Continuously learn about the latest trends and technologies in digital marketing and software development.

Qualifications:

• Minimum 3 to 5 years of experience in business development or sales, preferably within the technology or marketing industry.
• Strong understanding of digital marketing concepts and software development methodologies.
• Proven track record of exceeding sales targets and achieving revenue goals.
• Excellent communication, presentation, and negotiation skills.
• Ability to build strong relationships and trust with clients.
• Highly organized and detail-oriented, with the ability to multitask and prioritize effectively.
• Proficient in MS Office Suite and CRM software.
• Two-wheeler driving license and bike ownership are mandatory.
• Fluency in English and other local languages is a plus.

What We Offer:

• Opportunity to work with cutting-edge technology and a passionate team.
• Chance to make a real impact on the growth and success of our business.
• Professional development opportunities and a supportive work environment.

About Elucidata

Headquartered in San Fransisco, USA, Elucidata is a leading deep-tech Company dedicated to accelerating Life Sciences R&D. Our mission is to power data-centric biological discovery through 3 key aspects of our technology.Data Harmonization, Data & AI Cloud, & AI Insights. Recognized as the Most Innovative Biotech Company 2024 , by Fast Company. Elucidata is Series A funded and expanding its marketing team in India. We are 150+ strong , multi- disciplinary team of experts based across the US & India.

About the role

Elucidata is seeking a seasoned B2B Demand Gen Specialist in India to drive the conceptualization and planning of our demand generation pipleline. This role is the center of a cross-functional stakeholder group across sales, inside sales, product marketing and brand marketing and will be developing solid working relationships across key stakeholders. She will be responsible for strategizing, developing, managing, tracking and optimizing marketing initiatives across all digital channels for Mid-market and large enterprises to generate demand for its Solutions. The ideal candidate is a proven orchestrator who will meet pipeline targets with targeted, persona-focused campaigns that deliver the right message to the right buyer at the right time and on the right channel.

Key Responsibilities

-Strategize, develop, manage, track and optimize multi-channel marketing campaigns for mid- market and large enterprises

-Own 20% of the company’s pipeline targets through Inbound & Outbound efforts.

-Build and execute strategies to drive intent and nurture form fills down the funnel.

-Work with SEO Experts, Product Marketing Manager, and Content Writers to design campaigns to create awareness and interest among our ideal customers through top of the funnel tactics.

-Manage and nurture a team of digital marketing/CRM specialists and SDR’s

-Run paid campaigns, hire and onboard vendors to scale up Elucidata’s marketing efforts

-Establish a structured feedback loop with sales and inside sales to ensure campaigns land successfully both internally and externally.

-Measure and report performance of all digital marketing campaigns via CRM (Pardot), and assess against goals (ROI and KPIs) and make data-driven decisions to build a cranking lead generation machinery for enterprise sales.

Requirements

-3-7+ years of marketing experience within B2B SaaS in a dynamic environment.

-Academic background in engineering, science, technology or a related field

-Experience of having sold/marketed a product in the North American market is a must.

-Highly motivated, dynamic and detail-oriented person with strong analytical skills. If you’re hungry and willing to take on more, this role is for you!

-Working knowledge of automation tools, email marketing, SEO, marketing database, webflow, CRM and paid channels (LinkedIn, PPC, Google AdWords etc), website fundamentals.

-Proven people manager and strong team player with the ability to coach, inspire and manage a team of marketing professionals to drive success against demand and lead generation KPIs.

-Strong business acumen and an ability to connect business objectives to marketing strategies and execution plans with clearly defined metrics and KPIs.

-Ability to work cross-functionally and build solid working relationships with adjacent commercial teams.

-Results & data driven mindset with strong presentation, problem-solving, and budget management skills

-Prior B2B SaaS selling experience in the North American market is a plus

Perks of working with us

✓ Hybrid working policy. Only one rule - get things done!

✓ Opportunity to work on creating India’s first life-sciences tech unicorn

We are proud to be an equal opportunity workplace and are an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability,

gender identity or Veteran status.

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)