
Overall responsibility:
- Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
- Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
- Develops and implements methods to record, assess, and analyse customer feedback.
- Develops and implements training and quality assurance programs for new hires and experienced employees.
- Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.
Day to day responsibilities :
- Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
- Implementing customer support processes to enhance customer satisfaction.
- Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
- Assessing support statistics and preparing detailed reports on the findings.
- Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
- Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department
Mandatory Certifications:
- ISO
- Six Sigma BB
Why Join Us :
1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness
2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory
3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.
4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!
5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

Similar jobs
Who Are We
A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.
ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.
WHY US
- Join top AI company
- Grow with your best companions
- Continuous pursuit of excellence, equality, respect
- Competitive compensation and benefits
You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.
To learn more about how we work, please check out
Description:
We are looking for a computer vision engineer to lead our team in developing a factory floor analytics SaaS product. This would be a fast-paced role and the person will get an opportunity to develop an industrial grade solution from concept to deployment.
Responsibilities:
- Research and develop computer vision solutions for industries (BFSI, Beauty and personal care, E-commerce, Defence etc.)
- Lead a team of ML engineers in developing an industrial AI product from scratch
- Setup end-end Deep Learning pipeline for data ingestion, preparation, model training, validation and deployment
- Tune the models to achieve high accuracy rates and minimum latency
- Deploying developed computer vision models on edge devices after optimization to meet customer requirements
Requirements:
- Bachelor’s degree
- Understanding about depth and breadth of computer vision and deep learning algorithms.
- 4+ years of industrial experience in computer vision and/or deep learning
- Experience in taking an AI product from scratch to commercial deployment.
- Experience in Image enhancement, object detection, image segmentation, image classification algorithms
- Experience in deployment with OpenVINO, ONNXruntime and TensorRT
- Experience in deploying computer vision solutions on edge devices such as Intel Movidius and Nvidia Jetson
- Experience with any machine/deep learning frameworks like Tensorflow, and PyTorch.
- Proficient understanding of code versioning tools, such as Git
Our perfect candidate is someone that:
- is proactive and an independent problem solver
- is a constant learner. We are a fast growing start-up. We want you to grow with us!
- is a team player and good communicator
What We Offer:
- You will have fun working with a fast-paced team on a product that can impact the business model of E-commerce and BFSI industries. As the team is small, you will easily be able to see a direct impact of what you build on our customers (Trust us - it is extremely fulfilling!)
- You will be in charge of what you build and be an integral part of the product development process
- Technical and financial growth!
Role: Sr. Azure Data Engineer
Experience: 8–10 Years
Work Timings: 1:30 PM – 10:30 PM IST
Location: Bellandur Bengaluru (Work from Office)
Company: Chevron
Employment Type: 6- 12 months Contract
Role Overview
We are seeking an experienced Senior Data Engineer to design and deliver scalable cloud data solutions on Azure. The ideal candidate will have strong expertise in Databricks, PySpark, and modern data architectures, with exposure to energy domain standards like OSDU.
Key Responsibilities
- Architect and design robust Azure-based data solutions using Databricks, ADLS, and PaaS services
- Define and implement scalable data Lakehouse architectures aligned with OSDU standards
- Build and manage end-to-end data pipelines for batch and real-time processing using PySpark
- Establish data governance frameworks including metadata, lineage, security, and access control
- Implement DevOps best practices (CI/CD, Azure Pipelines, GitHub, automated deployments)
- Collaborate with stakeholders to translate business needs into technical solutions
- Develop and maintain architecture documentation, solution patterns, and standards
- Provide technical leadership and mentorship to engineering teams
- Optimize solutions for performance, cost, reliability, and security
- Ensure alignment with enterprise architecture and compliance standards
- Drive adoption of modular and reusable cloud data components
Required Skills & Qualifications
Core Technical Skills
- Azure Databricks, Apache Spark (PySpark), Delta Lake, Unity Catalog
- Azure Data Lake Storage (ADLS), Azure Data Factory, Synapse Analytics
- Strong experience in Python-based data engineering
- Data pipeline development (batch + real-time)
Architecture & Advanced Skills
- Data Lakehouse architecture and distributed systems
- Microservices, APIs, and integration frameworks
- OSDU (Open Subsurface Data Universe) or similar energy data models
DevOps & Tools
- CI/CD tools: Azure Pipelines, GitHub Actions
- Infrastructure as Code: Terraform or similar
Other Skills
- Data governance, security, compliance, and cost optimization
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
Summary of the role
The person will work closely with the overseas stakeholders, senior management team & internal departments. His/ her work will have an immediate impact on strategic initiatives, productivity, overseas program management and communicating objectives between overseas management teams and Indian stakeholders and Co-Founders office and also other departments.
The person will work closely with the CEO of Impact Guru Foundation, India, the US Board and other vertical heads in order to aggregate, review, and prepare deliverables for the United States market.
The person will have to focus on international relations, interdepartmental collaborations and business stakeholder management to evolve our fundraising platform into a world-class experience for our fundraisers and establish a platform for providing intelligent insights for internal stake holders as well.
Roles & Responsibilities
● General Operations and Management
● Central link between Impact Guru Inc. India and Impact Guru Foundation vertical heads: Development, Communications, Programs, Impact, IT, and Finance
● Develop and manage shared internal documents
● Overall administrative support from India
● Special projects and assignments
● Donor Stewardship and Communications
● Manage the outreach communications calendar and pipeline
● Evolving strategic business initiatives from development to successful execution under the guidance of senior leadership and departmental heads.
● Understand and resolve challenges to manage international (US) relations and constantly develop international leads to improve IGF visibility and reach in the international market.
● Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them Improve current processes and coordinate organizational procedures for optimized efficiency and productivity.
● Strategize campaigns to build close relations with new & existing Partners
● Serve as liaison between US office, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning.
● Oversee daily operations through collaboration with senior management and international stakeholders.
● Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects.
● Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications.
● Provide direction to the team & personally drive efforts to ensure targets for the department are met consistently.
● Ensure timely & accurate reporting by all team members
● Provide premier support and service to US-based donors and prospects coming to India to visit IGF, India programs
● Serve as primary point of contact and support for visitors leading up to, and during, their time in India
● Database Management and Maintenance
● Prospect research
● Grant Research and Pipeline Management - Lead role in researching and identifying corporate, foundation, and institutional proposal opportunities from United States-based entities
Grant calendar and pipeline management
Key interactions
● Internal: candidate will report into Impact Guru Foundation Co-Founders & their office, and closely work with the Development team in India.
● The candidate will report into the CEO of Impact Guru Foundation, India and closely work with the Development team in India.
● Strong interpersonal skills, which enable you to build meaningful relationships with diverse others and invest them, and a focus on collaborating to reach outcomes with teams.
● Energetic, enthusiastic and a team-player. Ability to work independently, manage multiple projects and timelines efficiently with minimal oversight, learn quickly on the job, and thrive under pressure
Professional Experiences
● High on integrity, accountability and drive. Growth-oriented mindset and a drive to develop self as well as to challenge and improve existing systems and approaches.
● Excellent critical thinking skills and ability to analyse complex data sets from varied sources (both quantitative and qualitative), drawing narratives, and communicating impact stories to external partners.
● Minimum 4years of Prior experience in an NGO, Foundation, fundraising, start-up environment.
● Excellent communicator in written and verbal form.
● Extremely versatile, dedicated to efficient productivity.
● Nimble business mind with a focus on developing creative solutions.
● Strong project reporting skills, with a focus on interdepartmental communication.
Qualifications
● Bachelor's/Master’s degree in Business Administration or related field, or equivalent practical experience. (mandatory)
Functional & Behavioural Competencies
● Project management
● Multiple stakeholder management
● Growth mind-set
● Aggressive delivery targets-oriented mind-set
● Entrepreneurial mind-set
● Ability to deliver in high pace environment
● Excellent communication
● Dynamic personality
What do we offer?
● Attractive salary & performance-linked bonuses
● An opportunity to be in a leadership position of a high-growth start-up
● Fun, casual & flexible work environment
● Entrepreneurial, forward-looking, growth-driven & open work culture
Job Responsibilities
- Generating sales from direct & indirect channels. (Online & Offline)
- Responsible for closing potential leads to achieving defined targets.
- Monitoring the market and competitor products and activities and providing detailed sales forecasting.
- Effectively managing inventory for properties across various channels.
- Reviewing customer activity, anticipating customer needs, and improving customer satisfaction/experience.
- Establishing and maintaining key customer relationships.
- Create promotional plans and strategies to develop sales plans and achieve defined sales goals.
- Ensure guests will have a pleasant stay experience by assisting during the stay.
Required Skills
- A user-centric approach to drive higher satisfaction among guests, and owners.
- Ability to execute and drive efficiency through continuous process improvement.
- Strong Interpersonal skills with the ability to collaborate and manage.
- Strong in advanced excel, google sheet management.
- Ability to deliver results under pressure and within the deadline.
- Strongly inclined to do high-quality and impactful work in a dynamic environment.
Qualification & Experience
- Bachelor/Master’s degree in engineering, business administration, or related field with a minimum of 2 years of work experience in sales required.
Travel Required
- Up to 50% of the time is to be spent in the region for a better understanding of the local market and to be more responsive to our stakeholders.
nurture.farm is looking for an experienced Technical Lead Manager who is eager to have an impact on the future of sustainable agriculture around the globe.
Our Company
At nurture.farm, we are putting the farmer at the center of everything we do. We are building a more resilient and sustainable farming ecosystem by reducing risks and improving the quality of life for the farmers and their families through digitization of the farming life cycle, financial inclusion of the farming community, and affordable timely access to products, technologies, advisory and services. We are a technology-led organization, focused on bringing scalable and sustainable solutions to the farming ecosystem. We are a young entrepreneurial startup that wants to learn, create and adapt every day. We aspire to create a happy and productive workplace for our employees, that embodies respect and transparency in every part of the organization.
What you’ll do
- Design, develop, test, deploy, maintain and improve software.
- Manage individual project priorities, deadlines and deliverables.
- Enthusiastic to take on problems across the full-stack.
What we’re looking for
● Dreamers, who are passionate about creating something that touches millions of people, and transforms lives,
● Sculptors, who take pride in simplicity of design, and have the keenest eye for detail when it comes to quality
● Learners, who look forward to continuing to grow everyday.
● 5-8yrs of Software development experience in one or more general purpose programming languages.
B.Tech Computer Science, or similar field of study, or equivalent practical experience.
● Experience designing and implementing distributed systems
● Excellent C++, Java, Go and/or Python skills.
● Understanding of the Agritech domain and application of technology in farming.
● BTech Computer Science, or similar field of study, or equivalent practical experience.
|
WORK FROM HOME / 1 year Contract Role |
|
Designing a modern highly responsive web-based user interface with the latest user-facing features ·
·Building reusable components and front-end libraries ·
Translating wireframe and design into high-quality code ·
As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive ·
· Maintain code and write automated tests to ensure the product is of the highest quality ·
· Optimizing components for maximum performance across a vast array of web-capable devices and browsers ·
· Leverage assets and resources provided by the client into applications ·
· Write and optimize code in a well-documented and clean way alongside its benchmarking products
|
|
REQUIREMENTS:
|
|
We are looking for experienced React JS developers who are proficient with JavaScript and TypeScript.
The primary focus of the selected candidates would be on developing user interface components implementing and executing them following well-known React.js workflows (such as Next and redux). Enduring these components, the overall application should be robust and easy to manage.
You should be a team player with commitments to achieve perfection by every stage of development that includes collaborative problem solving, sophisticated design, and quality products |
|
TECHNICAL SKILLS:
|
|
·Proficiency in JavaScript and TypeScript including DOM manipulation
· Knowledge of functional and object-oriented programming in JS/TS · Experience with HTML, CSS, ECMAScript (ES6), Restful APIs (application programming interfaces)
Experience with common front-end development tools such as babel, Webpack, NPM, Yarn, etc. ·
Knowledge of modern authorization mechanisms, such as JSON Web Tokens · Knowledge of other frameworks such as Gatsby JS, Angular, Vue, etc. is a plus · Knowledge of Code versioning tools such as Git, SVN, etc. ·
Understanding of automated testing tools like Jest, Mocha, etc.
|
Senior Front End Engineer (React.js & React Native - Mobile Experience)
Job description
Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at a massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.
As a Front End software engineer, you will work on the ReactJS & React Native (Mobile Experience) powered user interface used by Fulfil merchants to manage their back-office operations. This is mission critical software and your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux) & React Native (Mobile Experience). You will ensure that these components and the overall application are robust and easy to maintain. In this role, you will be collaborating closely with the rest of the team working on different layers of infrastructure in an international environment. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality are important.
What You’ll Do:
- Collaborate with a small yet extraordinarily talented team of engineers to implement front-end technologies
- Develop new user-facing features using React.js & React Native (Mobile Experience)
- Work closely with the Design and Product teams to translate complex technical workflows into delightful user experiences
- Define how Fulfil builds user interfaces and ensure that we’re utilizing and keeping up with modern web standards
- Continually test, measure, and iterate on the results of your work in the spirit of continuous improvement
- Write clean, reusable, and well-tested front-end code
- Help to bridge the responsibilities of the Product and Engineering teams, spending time with both on the way to launching new products
- Architect efficient and reusable front-end abstractions and systems that drive complex web applications
- Build and contribute to open source projects
- Build reusable components and front-end libraries for future use
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
Requirements
We’re Looking for Someone With:
- 5+ years of experience as an engineer
- Experience in building large-scale web applications in a fast-moving team environment
- A strong understanding of UX and UI design standards
- The perfectionist’s touch on a pragmatist’s deadline: you strive for pixel-perfection and intuitive functionality
- Strong proficiency in JavaScript (2-4 Years of experience), including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js & React Native (Mobile Experience) and its core principles, with experience in popular React.js workflows (such as Flux or Redux)
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc
- The ability to bring any design to life with HTML and CSS, with cross browser compatibility and accessibility
- Smarts, humility, communication skills, and equal willingness to teach and learn
- Familiarity with RESTful and GraphQL APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience in developing large client side JavaScript applications
- Familiarity with code versioning tools like GIT
- Experience with Javascript testing tools and test automation
Nice to Haves:
- Prior experience at a growth stage Internet/Software company
- Demonstrated work beyond the front-end, experienced in integrating with a wide array of back-end technologies and services (e.g. experience with Python, AngularJS)
- Experience developing large client-side applications and optimizing them for performance
- You can straddle client and server development, creating APIs that drive web apps
- You understand the intricacies of timezones
- Web optimization, performance tools, and load testing
- You maintain or contribute to an open-source project
- Portfolio is must for the profile.
- Good understanding of Javascript, CSS, HTML5, AJAX.
- Hands on with React JS.
- Understanding of responsive frameworks such as BootStrap or SemanticUI.
- Extensive knowledge of DOM scripting with native JavaScript and JS frameworks such as jQuery.
- Experience in delivering Cross-browser and cross platform compatible solutions.
- Basic knowledge of UI design.
- Excellent problem-solving and analytical abilities.
- Experience with agile development practices such as continuous integration and deployment.
- Fluency with version control platform Git.
- Minimum 1+ years of UI development experience.








