
Overall responsibility:
- Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
- Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
- Develops and implements methods to record, assess, and analyse customer feedback.
- Develops and implements training and quality assurance programs for new hires and experienced employees.
- Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.
Day to day responsibilities :
- Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
- Implementing customer support processes to enhance customer satisfaction.
- Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
- Assessing support statistics and preparing detailed reports on the findings.
- Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
- Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department
Mandatory Certifications:
- ISO
- Six Sigma BB
Why Join Us :
1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness
2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory
3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.
4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!
5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

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Summary/Objective:
We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.
Responsibilities/Duties:
1. Design Creation:
- Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
- Collaborate with marketing and other teams to grasp project requirements and objectives.
- Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.
2. Brand Consistency:
· Create engaging content for social media platforms and digital marketing campaigns.
· Ensure designs are optimized for different platforms and adhere to brand guidelines.
· Work closely with the marketing team to contribute to the evolution of the brand identity.
3. Software Proficiency:
· Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.
· Stay updated on industry trends and design tools to enhance creativity and efficiency.
· Excellent skills in color theory, typography, and layout design.
4. Feedback Incorporation:
· Receive and incorporate feedback from stakeholders into design iterations.
· Present design concepts and ideas to team members for review and approval.
5. Project Management:
· Manage multiple design projects simultaneously and meet deadlines.
· Collaborate with other designers and cross-functional teams to ensure project success.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
Experience:
· 1 to 2 years of professional graphic design experience.
· Experience in the e-commerce, jewelry or luxury industry is ideal.
· Good to have experience in marketing or advertising agency.
Skills:
· Strong creative and conceptual thinking.
· Excellent communication and collaboration skills.
· Ability to work collaboratively and independently.
· Attention to detail and the ability to work independently.
MySQL Database Developer
Strong development knowledge in DB Design & development with 6+ Years’ to 10 Years experience (MySQL DB) – Mandatory
Strong hands on writing complex PGSQL, procedure and Functions & prevent blocking and Deadlocks
Conduct SQL objects code review & Performance tuning(Mandatory)
having hands on Microsoft SQL and Postgres DB is anadvantage.
Strong knowledge in RDBMS and NoSQL Concept with strong logical thinking and solutions
Expert in transaction databases (OLTP) and ACID property with handling large scale application databases
- Develop and execute a comprehensive marketing strategy that includes brand positioning, product positioning, and go-to-market plans.
- Increase brand awareness and drive demand for our products through a variety of channels, including digital marketing, social media and events.
- Collaborate with the product and sales teams to develop and execute campaigns that drive conversion and generate leads
- Analyze market trends and customer data to inform marketing decisions and optimize performance
- Work closely with the senior leaders to align marketing efforts with overall company goals and objectives.
- Collaborate with internal teams to create landing pages and optimize user experience.
- Utilize strong analytical ability to evaluate end to end customer experience across multiple channels and customer touch points
- Strong analytical skills and data-driven thinking.
- Coordinating for website development
- Coordinating for E-newsletters design
- Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor response
Conduct thorough research on mental health topics, including but not limited to depression, anxiety, stress management, self-care, mindfulness, therapy techniques, and other related subjects. Develop compelling and well-researched content based on the latest industry trends and scientific findings.
Readmore our website : <a href="https://hwscenter.com/">https://hwscenter.com/</a>
What is the role?
You will be responsible for building and maintaining highly scalable data infrastructure for our cloud-hosted SAAS product. You will work closely with the Product Managers and Technical team to define and implement data pipelines for customer-facing and internal reports.
Key Responsibilities
- Understanding of the business process and requirements thoroughly and convert them to the reports.
- Should be able to suggest the right way to the users of the reports.
- Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent
- Good experience in working on the performance side of the reports.
- Expert level knowlege of querying in any RDBMS and preferrably in Redshift or Postgress
- Expert level knowledge of Datawarehousing concepts
- Advanced level scripting to create calculated fields, sets, parameters, etc
- Degree in mathematics, computer science, information systems, or related field.
- 5-7 years of exclusive experience Tableau and Dataware house.
Whom will you work with?
You will work with a top-notch tech team, working closely with the CTO and product team.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Job Description
We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.
If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.
Key Responsibilities
- Use markup languages like HTML to create user-friendly web pages
- Maintain and improve website
- Optimize applications for maximum speed
- Design mobile-based features
- Collaborate with back-end developers and web designers to improve usability
- Get feedback from, and build solutions for, users and customers
- Write functional requirement documents and guides
- Create quality mockups and prototypes
- Help back-end developers with coding and troubleshooting
- Ensure high quality graphic standards and brand consistency
- Stay up-to-date on emerging technologies
- Create fast and functional and intuitive interfaces
- Follow coding standards, build appropriate unit tests, integrate tests and deployment scripts
- Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensure cross-browser compatibility and performance
- Suggest improvements to user interface, software architecture or use of new technologies Deliver reliable solutions that handle massive data and high traffic.
Skills Required
- Hands on experience with markup languages
- Experience with JavaScript, CSS and jQuery
- Familiarity with browser testing and debugging
- In-depth understanding of the entire web development process (design, development and deployment)
- Understanding of layout aesthetics
- Knowledge of SEO principles
- Familiarity with software like Adobe Suite, Photoshop and content management systems
- An ability to perform well in a fast-paced environment
- Excellent analytical and multitasking skills
- BSc degree in Computer Science or relevant field
- Tech/ M.Tech in CS or other related fields such as EE or MCA from IIT/NIT/BITS but not compulsory.
- Good experience in JavaScript/ReactJS/Nodejs/HTML/jQuery/Css/SASS
- Experience in AngularJs/ Webpack/ Gulp will be a plus point but not mandatory Strong Javascript fundamentals along with experience with libraries.
- Well versed in software engineering principles, frameworks, and technologies
- Takes responsibility for successful delivery of the solutions Communicates continually with the project teams Explains progress on the development effort
- Self-directed team player who thrives in a continually changing environment A hands on and a passionate coder with minimalistic design sense
- Prior start up experience is preferred
Who We Are? Square Yards is a technology-enabled O2O transaction and aggregator platform for Global Real Estate. It offers a comprehensive, integrated menu of Global Property & Asset Portfolio. We have over 12,500+ satisfied customers worldwide through our direct presence in 40 cities in 10 Countries including India, UAE, Qatar, Oman, Singapore, UK, Hong Kong, Malaysia, Australia and Canada. Our range of portfolio includes Square Capital, Square Connect, Bling Events & Square Marketing Technologies Company website: https://www.squareyards.com" target="_blank">https://www.squareyards.com
Qualification : Graduation ,Post graduate /MBA Industry:
Real Estate Salary:2.5 to 8
Experience: 0-5 years
Job description:
1. Build good Working relationship among Brokers and Clients.
2. Understand the core values of the company and its goals.
3. Research the market and related products for possible business opportunities.
4. Present the product favorably and in a structured professional way face to face.
5. Maintain and Develop relationships with channel partners in person and via telephone calls and e mails.
6. Respond to incoming e mail and Phone enquiries.
7. Act as a contact between our company and its existing and potential markets.
8. Negotiate the terms of an agreement and close deals.
9. Challenge any objections with a view to getting the customer to buy.
10. Advise on forth coming product developments and discuss special promotions to the brokers

Looking for Senior Front End React JS Developer responsible for development and maintenance of complex business system. Passionate to be part of young and fast paced growing high-end Tech start up
Roles and Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Behavior:
- Takes ownership in leading the work & result oriented to see through delivery commitment
- Innovation / Continuous improvement
- Teamwork & Collaboration
- Positive attitude & Role Model
- Customer Focus
- Effective Communication
- Establish guidelines/best practices
- Stake holder management
Qualifications:
- B.Tech/M.Tech/MCA/Msc. (Computers)
- 3+ years relevant experience
Technical Skills:
- Experience developing front end web applications using React.JS
- Experience working with React.JS components
- Hands-on experience with state management using Redux.
- Experience building responsive web applications
- Tech skills - JavaScript, jQuery, CSS3, HTML5, Bootstrap
- Comfortable with integrating RESTful APIs.
- Experience solving cross browser compatibility issues
- Knowledge of good design practices and website architecture
- Very strong quantitative and analytical skills
- Experience with Native iOS and Android app development a plus
- Knowledge of ASP.NET MVC would be nice

