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Job Description – Senior Technical Business Analyst

Location: Trivandrum (Preferred) | Open to any location in India

Shift Timings - 8 hours window between the 7:30 PM IST - 4:30 AM IST

About the Role

We are seeking highly motivated and analytically strong Senior Technical Business Analysts who can work seamlessly with business and technology stakeholders to convert a one-line problem statement into a well-defined project or opportunity. This role is ideal for fresh graduates who have a strong foundation in data analytics, data engineering, data visualization, and data science, along with a strong drive to learn, collaborate, and grow in a dynamic, fast-paced environment.

As a Technical Business Analyst, you will be responsible for translating complex business challenges into actionable user stories, analytical models, and executable tasks in Jira. You will work across the entire data lifecycle—from understanding business context to delivering insights, solutions, and measurable outcomes.

Key Responsibilities

Business & Analytical Responsibilities

• Partner with business teams to understand one-line problem statements and translate them into detailed business requirements, opportunities, and project scope.
• Conduct exploratory data analysis (EDA) to uncover trends, patterns, and business insights.
• Create documentation including Business Requirement Documents (BRDs), user stories, process flows, and analytical models.
• Break down business needs into concise, actionable, and development-ready user stories in Jira.

Data & Technical Responsibilities

• Collaborate with data engineering teams to design, review, and validate data pipelines, data models, and ETL/ELT workflows.
• Build dashboards, reports, and data visualizations using leading BI tools to communicate insights effectively.
• Apply foundational data science concepts such as statistical analysis, predictive modeling, and machine learning fundamentals.
• Validate and ensure data quality, consistency, and accuracy across datasets and systems.

Collaboration & Execution

• Work closely with product, engineering, BI, and operations teams to support the end-to-end delivery of analytical solutions.
• Assist in development, testing, and rollout of data-driven solutions.
• Present findings, insights, and recommendations clearly and confidently to both technical and non-technical stakeholders.

Required Skillsets

Core Technical Skills

• 6+ years of Technical Business Analyst experience within an overall professional experience of 8+ years
• Data Analytics: SQL, descriptive analytics, business problem framing.
• Data Engineering (Foundational): Understanding of data warehousing, ETL/ELT processes, cloud data platforms (AWS/GCP/Azure preferred).
• Data Visualization: Experience with Power BI, Tableau, or equivalent tools.
• Data Science (Basic/Intermediate): Python/R, statistical methods, fundamentals of ML algorithms.

Soft Skills

• Strong analytical thinking and structured problem-solving capability.
• Ability to convert business problems into clear technical requirements.
• Excellent communication, documentation, and presentation skills.
• High curiosity, adaptability, and eagerness to learn new tools and techniques.

Educational Qualifications

• BE/B.Tech or equivalent in:
• Computer Science / IT
• Data Science

What We Look For

• Demonstrated passion for data and analytics through projects and certifications.
• Strong commitment to continuous learning and innovation.
• Ability to work both independently and in collaborative team environments.
• Passion for solving business problems using data-driven approaches.
• Proven ability (or aptitude) to convert a one-line business problem into a structured project or opportunity.

Why Join Us?

• Exposure to modern data platforms, analytics tools, and AI technologies.
• A culture that promotes innovation, ownership, and continuous learning.
• Supportive environment to build a strong career in data and analytics.

Skills: Data Analytics, Business Analysis, Sql

Must-Haves

Technical Business Analyst (6+ years), SQL, Data Visualization (Power BI, Tableau), Data Engineering (ETL/ELT, cloud platforms), Python/R

******

Notice period - 0 to 15 days (Max 30 Days)

Educational Qualifications: BE/B.Tech or equivalent in: (Computer Science / IT) /Data Science

Location: Trivandrum (Preferred) | Open to any location in India

Shift Timings - 8 hours window between the 7:30 PM IST - 4:30 AM IST

Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement

Criteria:

• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Description

Position Overview:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join company?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

● Professional development and growth opportunities.

REQUIRED SKILLS:

Project Management, Data Analysis, SQL queries, Client Engagement

MANDATORY CRITERIA:

• Should have at least 1 to 3 years of project/program management experience in Financial Services / Banking / NBFC / Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

DESCRIPTION:

About the company:

The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.

POSITION OVERVIEW:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

KEY RESPONSIBILITIES:

• Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
• Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
• Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
• Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
• Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
• Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
• Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

QUALIFICATIONS:

• 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
• Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
• Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
• Proven expertise in financial operation processes and related software solutions is a plus
• Proficiency in developing business intelligence solutions or with low-code tools is a plus

WHY JOIN US?

• Opportunity to work with a cutting-edge financial technology company.
• Collaborative and innovative work environment.
• Competitive compensation and benefits package.
• Professional development and growth opportunities.