Web analytics Specialist

We have opening for Presales for Navi Mumbai Vashi location

Job Title: Pre - Sales Engineer

Location: Navi Mumbai, Vashi

Department: BMS (Building Management System)

Reports To: Regional Sales Manager

Job Summary:

We are seeking a dynamic and technically proficient Pre Sales Engineer to join our team. In this role, individual will be responsible to provide technical expertise and support to our sales teams, ensuring that customers receive accurate, tailored solutions that meet their needs. Individual will collaborate with internal and external stakeholders to drive sales growth, manage quotations, and ensure smooth execution of customer orders. The ideal candidate will have a strong technical background, sales aptitude, and excellent interpersonal skills.

Qualifications & Skills Required:

• Strong technical skills and comfort in leading technical discussions.
• Sales aptitude with a keen interest in interacting with customers.
• Proactive approach with a strong customer focus and problem-solving skills.
• Ability to quickly learn and adapt to new products and technologies.
• Excellent interpersonal and teamwork abilities.
• Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is also acceptable.
• Familiarity with commercial terms and conditions and their application in sales processes.
• Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.

Preferred Qualifications and Experience:

• Engineering Degree (Electrical, Electronics, Mechanical)
• Strong communication and presentation skills.
• Familiarity with basic PLC and DDC design and software applications.
• Experience: 3-5 years of relevant in BMS or HVAC/ELV industry

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

Intenim Technologies Pvt Ltd is an IT products and services company. In Jan’18 the company ventured into E-Commerce domain and launched brand VOILA® which is eCommerce business consultancy services vertical. Today, VOILA® has many business niches, namely, VOILA BIZ, VOILA STUDIO, VOILA RETAIL, VOILA KART and VOILAUX.

For now, we are looking for a Sales Executive for eCommerce business Vertical under VOILA.

 Profile: Sales Executive

Job locations: Unit 1007-08A, WellDone TechPark, Sohna Road, Sector 48, Gurugram, Haryana 122018, India.

Experience: 0-3 years

Salary: as per the company norms

Employment Type: Full-Time; Permanent

Roles & Responsibilities:

1.   Candidate should have relevant experience in b2b sales.

2.   Generate leads through cold calling & data mining etc. & identify decision makers    & initiate the sales process.

3.   Carrying sales visits, acquiring new customers, and maintaining accurate records.

4.   Onsite client meeting within city/region.

5.   Understanding the Sales Process and including Prospecting, Approaching, Meeting Clients, understand customer requirement and prepare and give presentation as per client needs, Handle Objections, and close sales.

6.   Explain to customers about Alibaba, its features, and benefits.

7.   Maintain Customer relations.

8.   Delivering sales target monthly.

9.   Individual approach to acquire exporter, manufacture, wholesale to on-board      them in b2b Marketplace.

10. Local Candidates preferred & should have good communication, convincing & presentation skills.

 Requirements:

·        Bachelor’s degree in business, marketing, or related field.

·        Experience in sales, marketing, or related field.

·        Strong communication and Soft Skills. Should be able to speak local languages fluently.

·        Ability to manage complex projects and multi-task.

·        Excellent organizational skills.

·        Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

·        Proficient in Word, Excel, Outlook, and PowerPoint.

·        Should have their own vehicle- bike

Job Description For Business Development, Client Relations & Lead Generation Specialist

Location: Remote (Work From Home)

Time Zone: Canada & US working hours

Employment Type: Full-Time

About the Role

●   We are seeking a highly motivated and experienced Business Development, Client Relations & Lead Generation Specialist to join our growing team. This individual will play a pivotal role in driving client acquisition, building long-term relationships, and creating new business opportunities across multiple service domains.

●   The ideal candidate is a self-starter with a proven track record in international business development, particularly in the Remote Professionals on Demand, Digital Marketing Services, and Cyber Security sectors.

Key Responsibilities

●   Generate leads through calls, LinkedIn outreach, email campaigns, and networking.

●   Build, nurture, and maintain strong client relationships, ensuring high satisfaction and trust.

●   Coordinate and schedule meetings with clients, partners, and internal teams.

●   Understand client needs and create tailored business proposals.

●   Drive new client acquisition across Canada and US markets.

●   Collaborate with partners to identify and develop new avenues for business growth.

●   Consistently achieve weekly/monthly targets for lead generation and client onboarding.

●   Provide regular reports on pipeline progress, client interactions, and market insights.

Qualifications & Experience

●   3–6 years of proven experience in Business Development, Lead Generation, or Client Relations roles.

●   Strong background in handling international clients, especially in Canada and US.

●   Experience in services such as Remote Staffing, Digital Marketing, and Cyber Security (preferred).

●   Excellent communication and negotiation skills (verbal & written).

●   Ability to work independently and manage multiple priorities in a remote setting.

●   Sound understanding of business research, client prospecting, and relationship management.

●   Tech-savvy with proficiency in CRM tools, LinkedIn Sales Navigator, and email automation platforms.

What We Offer

●   Remote / Work From Home flexibility.

●   Opportunity to work with international clients in dynamic industries.

●   Competitive compensation based on experience and performance.

●   Growth-oriented work culture with learning and development opportunities.

1. Connecting with minimum 80 working professionals (prospective students) each day

from the leads/database present on leadsquared CRM

1. Generating a pool of prospects by identifying the need of upskilling depending on

the student’s area of interest

1. Helping prospective students with the detailed information about the programs

offered through phone or video counselling & create a strong pipeline

1. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target

• Working directly with clients to understand requirements for a green field development
• Designing the technology and cloud infrastructure architecture to achieve the functional and nonfunctional requirements
• The product you will be working on needs to scale up to support millions of users an efficient micro service distributed architecture
• Solution needs to be easy to deploy and manage on multiple cloud providers (AWS, GCP or Azure)
• Mentoring, guiding and training the team on various technology, quality and security aspects
• Guiding the team to implement automated CI/CD processes
• Strong analytical, problem solving and data analysis
• Excellent communication, presentation and interpersonal skills are a must
• Micro service frameworks such as Java SpringBoot
• Design and implement automated unit and integration tests
• Writing scalable, robust, testable, efficient, and easily maintainable code
• Familiarity with most AWS Services - EC2, ECS, RDS, ECR, S3, SNS, SQS, and more
• Experience with Docker and Kubernetes
• Deploying and Scaling microservices to AWS
• Hands-on experience with AWS cloud platform in evaluation and cost estimation

• Collaborate with engineers to gather user requirements.
  Use various ideation methods like brainstorming to solve the user’s needs to add value to the company.
• Create a cohesive style guide to ensure consistent design language is followed across the product.
• Showcase design ideas through sitemaps, storyboards, and process flows. Implement the latest design innovations to ensure that the product is in accordance with the cutting-edge technology.
• Define user task flows and interaction models. Conduct user research and create user Personas Conduct customer and competitor analysis. Create prototypes, wireframes, and mock-ups to demonstrate the functioning and layout of the product.
• Optimises UI designs and tests for intuitiveness and user-centeredness.  Conduct usability testing to identify gaps in design and see if they can be further improved.