"#What Ithaka does:\n\nOn Ithaka, travelers can fully personalise their trip plans by chatting with experienced travelers from our community. We're talking deep personalisation through a conversation that flows like between 2 friends.\n\n\n#What your role will involve:\n\nIthaka has two main users: travelers and advisors. Our main advisor group are community members, there are in house advisors (wizards) as well.\n\nYou will own the product for the advisor group end to end. You are expected to understand their pain points, come up with solutions, manage the roadmap and execute ruthlessly collaborating with engineering.\n\nThis is a high ownership position. You will be working directly with the CEO to \nset direction and execute; you won't just be writing specs.\n\n\n#Requirements: \n\n- You must have spent at least 3 years in product management\n- Some part of your experience must be in the travel industry\n- You speak well, write even better\n- You must display the ability to talk business and tech fluently\n- You must have basic tech understanding and good command on analysing data\n\nIf you are genuinely interested, please take the time and effort to understand our business and product (app on Android/ iOS).\n\nIf you are clueless about Ithaka when your interview happens, you'll be rejected immediately.\n\n\n#Ithaka's Culture\n\nAt Ithaka, we believe in building an environment where everyone can take ownership and thrive in their roles. Coming to work should be a top motivation and not a drag every morning.\n\nCHECKOUT our values and vision: bit.ly/IthakaValuesVision .\n\nIf you don't fit in with these values, no matter how good you are, you won't be considered.\n\nHow our values of Ownership & Freedom present themselves in reality:\n\n1. Mistakes are cherished at Ithaka, as long as you own up to them. You can't innovate if you don't have the courage to be wrong\n\n2. We don't mind work from home/cafe/some random city in the world as long as your work and your team is not disrupted\n\n3. We don't have a leave policy (there is a guideline for legal reasons) but you are free to take as much personal time as you need as long as you get your job done\n\n4. Everyone has a travel perk, 1 backpacking trip each year to travel outside India\n\n5. We go to a day long team travel outing every quarter (a trek or camping) and every year we go on a workation for a week to a different destination\n\n\nAs you can tell, we are crazy about travel. Come join us if you are too."
"•\tCommunity Management\n•\tWork closely with Brand and Digital Managers - marketing to develop, own and execute community strategy\n•\tAssist with editorial calendars, drive the ideas and concepts of engagement, and set the overall tone and direction of the community\n•\tManage, publish content and monitor the customer relationship, community, and conversation on Facebook, Twitter, Pinterest, Instagram, Vine, Tumblr, SnapChat, Google+, Blogs, owned/on-site communities…. and more\n•\tAssist with seasonal and perennial moderation of user generated content\n•\tListen and moderate brand mentions and sentiment across public and owned communities and conversations\n•\tWork closely with the Corporate Customer Relations Team to resolve customer service issues\n•\tEscalate issues which need attention across internal departments \n•\tWrite copy consistent with the Brand voice to be used on all channels, solicit assistance from Brand copywriters as needed\n•\tWork closely with Graphic Designer on social specific imagery for various messaging and seasonal needs\n•\tCommunicate content schedule each week to cross functional partners\n•\tEnsure proper tagging and tracking of all links with analytics tools\n•\tPartner with team to build authentic relationships with influencers and bloggers\n•\tCollaborate with the cross-functional teams to integrate brand into other marketing channel\n•\tWork closely with Analytics department on weekly, monthly, quarterly reporting to analyze trends, sales,traffic and growth\n•\tResearch and monitor competitors presence in the social space and compile weekly reporting on most engaging content\n•\tMeasure and report on business impact and customer sentiment for each social promotion and event\n•\tCommunicate weekly with internal business partners on the status of social media initiatives\n•\tProvide regular qualitative and quantitative reporting on community feedback, broader conversation, and brand sentiment.\n•\tMaintain listening tools and monitoring/analytics software"