Market Research Analyst

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

Role Description

This is a full-time on-site role for an Inside Sales Specialist located in Pune. The Inside Sales Specialist will be responsible for lead generation, client satisfaction, effective communication, and providing exceptional client service. Day-to-day tasks include prospecting and qualifying leads, building relationships with client & Vendors, identifying their needs, and promoting Rawmart's products and services.

Qualifications

• Experienced in inside sales and lead generation
• Cold calling
• Strong communication and interpersonal skills
• Excellent client service skills
• Ability to effectively manage time and prioritize tasks
• Experience in the trading sector is a plus
• Bachelor's degree.

Position Title:  Sales Development Representative

CTC:           10 LPA 

Experience:    1+ yrs

Location:       Bangalore

Work mode:   On-site

Primary Skills: IT sales, B2B sales, End to end sales, Indian Market Sales  

Qualification:   Any 

As a Sales Development Representative, you will be responsible for the addition of new accounts into the

Sales Funnel. The ideal candidate is an energetic self-starter with the ability to identify influencers and key

decision-makers within enterprise accounts. You will need to discover qualified opportunities by targeted

outbound prospecting through multi-channel (Social Media, Email, Cold Calling).

Responsibilities

• Understand and effectively express Amoga’s business proposition to prospective   clients and be able to assess their business needs.

• Generate leads and build relationships by nurturing warm prospects and finding    new potential sales outlets.

• Construct a robust sales pipeline to prioritize the target account lists strategically.

• Use multi-channel approaches (Social Media, Emails, Cold Calling) to create       interest among the prospect base.

• Must be skilled in using multiple sales enablement tools.

• Strong research skills to understand target companies to drive worthwhile        conversations.

Requirements

• At least 1 year of relevant experience in SaaS or Consulting industry

• Proficiency in integrated business management and CRM software, including MS    Office

• Curious, coachable and willingness to learn

• Credible and reliant in terms of the deliverables

• Exceptional interpersonal and communication skills

Key Responsibilities:

• Develop engagement strategies and content calendar for official online communities/groups on platforms like instagram, facebook, twitter & more
• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers
• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches
• Create social engagement playbook/guidelines for community moderators
• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

Qualifications:

• Graduate with at least 5 years experience in social media & community management
• Active and engaged participant in social media
• Strong verbal, written and presentation skills to communicate effectively
• Strong interpersonal skills and ability to build relationships with cross functional stakeholders
• Highly organized, detail-oriented and able to manage/execute multiple ongoing projects
• Ability to identify and track relevant community KPIs

1. Develop, maintain, and enhance robust backend systems using Python3 and frameworks like Django (mandatory), Flask, and FastAPI (good to have).
2. Design, implement, and maintain highly efficient and automated continuous integration and continuous deployment (CI/CD) processes using Jenkins and configuration management with Ansible.
3. Elevate our testing culture by architecting and implementing innovative testing strategies, focusing on both unit and integration testing to ensure exceptional code quality and extensive coverage.
4. Follow peer-to-peer code reviews and cross-team collaboration to build scalable and reliable solutions.
5. Proficiently work with at least one cloud technology, preferably AWS, to deploy and manage applications in the cloud environment.
6. Possess knowledge of Nginx, load balancing, and scalability to optimize system performance and reliability.
7. Good experience working in distributed micro-service architecture and driving them with crucial requirements like request tracing, debugging critical issues, logging, monitoring, and alerting. 
8. Work in containerized environments using Docker and Docker Compose, and have experience with AWS ECS for container orchestration.
9. Prioritize maintainability and reliability in developing and maintaining software systems, pushing the boundaries of what's possible in our product ecosystem.
10. Collaborate effectively within a team, taking initiatives and driving projects forward with minimal micro-management.
11. Pave the way for maintainable and reliable codebases by introducing novel approaches and best practices in software development.

Requirements

1. Bachelor’s/Master’s degree in computer science.
2. Strong teamwork and communication skills, with a proactive approach to project management and task ownership.
3. Proven track record as an innovative Python developer with a focus on product engineering.
4. Visionary mindset to work in an agile environment, participating in sprint planning, stand-ups, and retrospectives.

Benefits

100% Remote

Insurance

Company Profile :

Merilytics, an Accordion company is a fast-growing analytics firm offering advanced a and intelligent analytical solutions to clients globally. We combine domain expertise, advanced analytics, and technology to provide robust solutions for clients' business problems. You can find further details about the company at https://merilytics.com.

We partner with our clients in Private Equity, CPG, Retail, Healthcare, Media & Entertainment, Technology, Logistics industries etc. by providing analytical solutions to generate superior returns. We solve clients' business problems by analyzing large amount of data to help guide their Operations, Marketing, Pricing, Customer Strategies, and much more.

Position :

- Business Associate at Merilytics will be working on complex analytical projects and is the primary owner of the work streams involved.

- The Business Associates are expected to lead the team of Business Analysts to deliver robust analytical solutions consistently and mentor the Analysts for professional development.

Location : Hyderabad

Roles and Responsibilities :

The roles and responsibilities of a Business Associate will include the below:

- Proactively provide thought leadership to the team and have complete control on the delivery process of the project.

- Understand the client's point of view and translate it into sound judgment calls in ambiguous analytical situations.

- Highlight potential analytical issues upfront and resolve them independently.

- Synthesizes the analysis and derives insights independently.

- Identify the crux of the client problem and leverage it to draw relevant actionable insights from the analysis/work.

- Ability to manage multiple Analysts and provide customized guidance for individual development.

- Resonate with our five core values - Client First, Excellence, Integrity, Respect and Teamwork.

Pre-requisites and skillsets required to apply for this role :

- Undergraduate degree (B.E/B.Tech.) from tier-1/tier-2 colleges are preferred.

- Should have 2-4 years of experience.

- Strong leadership & proactive communication to coordinate with the project team and other internal stakeholders.

- Ability to use business judgement and a structured approach towards solving complex problems.

- Experience in client-facing/professional services environment is a plus.

- Strong hard skills on analytics tools such as R, Python, SQL, and Excel is a plus.

Why Explore a Career at Merilytics :

- High growth environment: Semi-annual performance management and promotion cycles coupled with a strong meritocratic culture, enables fast track to leadership responsibility.

- Cross Domain Exposure: Interesting and challenging work streams across industries and domains that always keep you excited, motivated, and on your toes.

- Entrepreneurial Environment: Intellectual freedom to make decisions and own them. We expect you to spread your wings and assume larger responsibilities.

- Fun culture and peer group: Non-bureaucratic and fun working environment; Strong peer environment that will challenge you and accelerate your learning curve.

Other benefits for full time employees:

(i) Health and wellness programs that include employee health insurance covering immediate family members and parents, term life insurance for employees, free health camps for employees, discounted health services (including vision, dental) for employee and family members, free doctor's consultations, counselors, etc.

(ii) Corporate Meal card options for ease of use and tax benefits.

(iii) Work dinners, team lunches, company sponsored team outings and celebrations.

(iv) Reimbursement support for travel to the office, as and when promulgated by the Company.

(v) Cab reimbursement for women employees beyond a certain time of the day.

(vi) Robust leave policy to support work-life balance. Specially designed leave structure to support woman employees for maternity and related requests.

(vii) Reward and recognition platform to celebrate professional and personal milestones.

(viii) A positive & transparent work environment including various employee engagement and employee benefit initiatives to support personal and professional learning and development.

JOB ROLE:

We are seeking a highly creative, multifaceted UX writer to join our diverse team to create visible and impactful change.

In this role you will help craft the voice and tone of our design system. As our UX writer you’ll focus on content strategy, writing, basic typography and layout.

This is a hands-on writing role and requires an individual who has a passion for distilling complex requirements into elegant solutions.

What you will do?

“Your main mission is to make digital interfaces easy to use.”

As a UX writer you will:

• Advocate for Extramarks and help shape product experience by crafting copy that helps users complete the task at hand.
• Set the tone for content and drive cohesive product narrative across multiple platforms and touchpoint.
• Guide the user through the digital experience in an intuitive manner, building a bridge between the user’s needs and the company’s goals.
• Work with multiple stakeholders including product managers, engineers and designers to help establish connective language and a unified voice.

What we are looking for?

“You use your gift for language to design intuitive, delightful product experiences that help users accomplish their goals.”

• Knowledge of usability, user-centered design, content strategy and a strong capacity for logical and creative thinking is required.
• A deep understanding of UX and how copy and design support each other. You are an advocate for clear, concise UI, and you champion writing and design that supports both the content and the user.

Preferred Education

• 3-5 years of experience living and breathing UX, and have held positions as a UX or UI Writer.
• A portfolio showcasing exceptional execution, from process to outcomes
• Excellent written and verbal communication skills.
• Bachelors/ Masters in Design, Marketing, Communications, Journalism or relevant field.

Kindly share your updated resume and sample work links for the reference.

Job Description:

Job Title: AR Executive

Responsibilities

• Possess a gooderstanding of Revenue Cycle Management (US Medical Billing) for Providers.

• Managing denials and rejection

• Verifying eligibility and benefits.

• Possess good knowledge of HIPPA, CPT codes, ICD9/10, Appeals, denial management.

• Follow up with Insurance companies in the US for denied/unpaid claims.

• Review the Claim status & update

• Communicate effectively, via phone and email

• Evaluation of clinical documentation.

As a Client Partner for account receivables, you will be responsible for making calls to insurance companies to follow-up on pending claims. We are looking for people with excellent spoken English skills, preferably with experience in account receivables, and denial management processes.  

Skills and Responsibilities

 • Excellent in English Communication (verbal and written).

 Eligibility of Candidates

• Immediate joining

• Excellent in English Communication (verbal and written).

• Comfortable working in the night shift.

• Experienced candidates are welcome.

 Benefits

 • Friendly environment.

• Fixed shift.

• 5 days working