Manager Analytics

Role Description

Nextloop Technologies LLP is seeking a full-time Business Development Intern to join our on-site team in Indore. The intern will be responsible for conducting market research to identify new opportunities, generating leads through targeted strategies, engaging with potential clients, and maintaining relationships to foster business growth. Tasks include assisting in developing business proposals, generating client presentations, analyzing market data, and supporting customer service initiatives. The role offers a collaborative and dynamic environment where interns contribute actively to expanding the company’s reach and business potential.

Qualifications

We are looking for a motivated IT Sales Intern to join our business development team. This role offers hands-on exposure to IT sales processes, lead generation, and client engagement, with mentorship from senior managers.

Key Responsibilities

Work closely with senior managers, receiving step-by-step guidance and mentorship.

• IT Lead Generation: Identify and research new customers and business opportunities.
• Outreach: Engage prospects via calls, emails, LinkedIn, and professional networking.
• Sales Funnel Support: Assist with lead qualification, scheduling meetings, and follow-ups.
• CRM Management: Maintain accurate and up-to-date client information in CRM tools.
• Sales & Marketing Alignment: Collaborate with marketing teams on targeted campaigns.
• Market & Competitor Analysis: Analyse market trends, customer needs, and competitor strategies.
• B2B IT Sales Support: Assist in selling IT solutions to business clients across industries.

Only candidates currently in Pune or Open to relocating to Pune, please apply:

Job Description:

We are looking for a motivated and detail-oriented System Administrator Intern to assist in maintaining and supporting our IT infrastructure. The role involves providing technical support for systems and networks, resolving hardware and software issues, and assisting in system security and performance monitoring. This is an excellent opportunity for freshers or recent graduates to gain hands-on experience in IT infrastructure and emerging technologies.

Key Responsibilities:

•You will provide support for desktop, laptop, and server systems

•You will assist in network configuration, monitoring, and troubleshooting

•You will support the maintenance of the IT infrastructure and basic system security

•You will resolve user issues related to hardware, software, and access

•You will monitor system and network performance

•You will assist in research and learning of new technologies relevant to IT infrastructure

Candidate Profile:

Required Qualifications

•Basic knowledge of Linux and Windows operating systems

•Understanding of networking fundamentals (LAN, WAN, TCP/IP)

•Familiarity with command-line tools and scripting

•Willingness to learn IT infrastructure and security concepts

Desired Qualifications

•Basic awareness of cybersecurity best practices

•Strong problem-solving skills

•Good verbal and written communication skills

A full stack developer job description for MERN stack developers centers on designing, developing, and maintaining robust web applications using MongoDB, Express.js, React, and Node.js as core technologies.

Responsibilities

• Develop and maintain scalable web applications using the MERN stack.
• Build interactive and responsive user interfaces with React.
• Implement server-side APIs and business logic using Node.js and Express.js.
• Design, model, and manage databases with MongoDB to ensure efficient data storage and retrieval.
• Integrate front-end with back-end systems and third-party services.
• Optimize applications for speed and scalability, troubleshoot and debug code, and ensure reliability.
• Collaborate with other developers, designers, and stakeholders in an agile environment to clarify requirements and deliver solutions.
• Implement security best practices and protect sensitive data.
• Participate in code reviews and mentor junior developers.

Requirements

• Proven experience with the MERN stack (MongoDB, Express.js, React, Node.js).
• Strong skills in JavaScript, HTML5, and CSS3.
• Familiarity with RESTful API design, version control systems (Git), and front-end frameworks like Bootstrap or Material-UI.
• Understanding of database design, schema management, and NoSQL principles.
• Problem-solving ability and communication skills.
• Bachelor's degree in computer science or related field (preferred).
• Experience working collaboratively in a team-oriented environment.

Key Skills

• JavaScript, React.js, Node.js, Express.js, MongoDB.
• HTML/CSS, RESTful APIs, Git.
• Familiarity with agile methodologies and UI/UX best practices.
• Testing, debugging, code optimization, and deployment.

Techno-functional BA

GormalOne is a social impact enterprise focused on farmer centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energised and competent team which works on advanced global technologies such as OCR, facial recognition, AI-led disease prediction amongst others.

We are looking for a Techno-functional BA to bridge the gap between IT and business teams. You will be responsible for engaging with business leaders to gather functional requirements and document processes. A BA is then responsible for conveying the functional requirements to developers, helping them determine the technical requirements for the work.

• Should be quick to understand what business does and how it does and determine how to improve existing business processes.
• Identify the steps or tasks to support the implementation of new features & design the new features to implement. 
• Analyse the impact of implementing new features and implement the new features.
• Generation of technical Design Documents and changing them as per the required changes proposed.
• Validating product bug fixing solutions for production issues are raised on daily basis and handing over to the business team after initial testing.
• We are looking for a Techno-Functional analyst, who should be good in technical skills like SQL, PL/SQL, APIs, Report and XML publishers.
• New business requirement analysis to find the GAP and resolution for smooth business operations.
• Able to translate functional requirements into technical specifications and to gather and document development requirements.
• Work with Business Development Teams and business users to resolve customer support issues and Project work you are doing.
• Involve in QA cycle User acceptance testing.
• Training end-users regarding application functionalities.
• Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model

• 1-2 years of relevant experience in a similar role. 
• Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
• Demonstrated understanding of .Net/Java, Relational Databases, and dev stacks.
• Experience in UI/UX best practices and familiarity with Designing tools like Adobe XD etc.
• Excellent analytical, mathematical, and creative problem-solving Logical and efficient, with keen attention to detail.
• Excellent listening, interpersonal, written, and oral communication The ability to communicate with stakeholders and work closely with them to determine acceptable solutions.
• Experience creating detailed reports and giving presentations and competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
• Highly self-motivated and able to effectively prioritize and execute tasks while under pressure. 
• Excellent planning, organizational, and time management skills.
• Willing to travel to customer location.

• A bachelor’s degree in engineering CS/IT or related field.
• Knowledge of integrating with Web Services, XML(Extensible Markup Language), and other API(Application Programming Interface) to transfer the data - from source and target, in addition to the database.
• Knowledge in Dairy domain.

We’re in search of an experienced product manager to lead a multidisciplinary development team. The ideal candidate will have a keen eye for gaps in consumer product offerings and an innovative mindset for filling them. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a product, from conception to release. We’re looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience and grow market share.

Job Profile:

Location: Chennai/WFM

Experience: 8-10 yrs

Role and responsibility

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience, and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Develop product pricing and positioning strategies.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
• Act as a product evangelist to build awareness and understanding.
• Represent the company by visiting customers to solicit feedback on company products and services.

Skills and qualifications

• Bachelor’s or master’s degree in product design or engineering.
• Previous experience in software development will be added advantage.
• Rich experience in a dynamic product management role – 8-10 Years.
•  Should have work experience in Travel industry/booking industry- 5-6 Years.
• Proven success in overseeing all elements of the product development lifecycle.
• High effectiveness in managing cross-functional teams.
• Good writing skills (Product Feature, Requirement gathering, user story, etc), combined with strong presentation and public speaking skills.

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product.
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.

• Owner of the Self-Help knowledgebase of GaragePlug.
  
  

  Performance Parameters

• Renewals

• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you

• Work in fast globally growing Start Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support