DIGITAL MARKETER

We're looking for an experienced mid-level Front End Engineer who’s passionate about building mobile and web products. As a Front End Engineer, you will be trusted to architect efficient, scalable, beautiful design systems for our web applications.

Company's Name:- WeAssemble

Website:- www.weassemble.team 

Location:- Prabhadevi, 2min walkable from Prabhadevi Railway Station 

Designation:- Vue.js Developer

Working Days - Monday - Friday 

All Sat & Sun Off 

Office timing - 9:00 - 6:00 

Responsibilities

* Build interactive UI components with VueJs in various applications

* Collaborating regularly with backend/API engineers in designing, specifying, and implementing services to decouple functionality

* Find opportunities to improve current systems or patterns through auditing or benchmarking

* 'Own' and take lead in newly developed features for current or next-generation platforms

* Maintain our front-end test coverage by running your own tests and working with our QA team on automated testing

* Lend a hand to help other engineers through pair programming, mentoring, and supporting your teammates

Requirements

* Experience: 4 - 5 years

* Good knowledge of VueJs

* In-depthIn depth understanding of JavaScript

* Understanding of REST APIs

* Experience with Sass / Scss / Less / CSS

* Have in-depth knowledge of browsers, cross-browser compatibility issues, and how the DOM works

* Bring experience in the day-to-day practices of continuous delivery, automated testing, and agile development

* Comprehensively understand Web Application fundamentals and the libraries/tool chains used to deliver them such as Webpack, Babel, testing with Mocha/Chai or Jest, git and other CI tools

Tools

* Git

* Jira

\Good to have

* Experience with Mocha, Chai or Jest

* Experience with Sprint

* Familiarity and experience with Container architecture - Docker/Jenkins and build scripts

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

Job description

CGLIA is looking for IT Recruiters who have expertise in hiring through LinkedIn and other social media sites. This position is to work from our office. The Recruiter will understand the requirements and identify effective recruiting strategies to attract a diverse pool of qualified and capable talent for the organization.

 Roles and Responsibilities:

• Develop, facilitate, and implement all phases of the recruitment process.
• Coordinate with the department managers to identify and draft detailed and accurate job descriptions and hiring criteria.
• Identify and implement efficient and effective recruiting methods that work for the organization screen applications and select qualified candidates.
• Schedules interviews; oversees the preparation of interview questions and other hiring and selection materials.
• Assists with the interview process, attending and conducting interviews with managers Coordinate with the hiring manager and other human resource staff during the offer process, Initiate campus hiring, and hiring with the finishing schools.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent skills in hiring through LinkedIn and other social media sites. Should have experience in IT recruitment and close the positions within the time frame.
• Excellent verbal and written communication skills. Ability to create and implement sourcing strategies for recruitment for a variety of roles. Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices applicable to hiring and recruitment.
• Proficient with or the ability to quickly learn applicant-tracking software or other recruitment systems.
• Proficient with Microsoft Office Suite or related software. Passion towards recruitment and onboarding processes 

Education and Experience:

Any graduate with an understanding of IT terminologies.

Minimum 3 years of experience working for IT product companies. Should have experience in MS Word & Excel sheets.

High priority to those having experience in hiring through LinkedIn and social Media Networks, and having innovative hiring processes.

Job Title : Lead Generation Executive

• 
  Generate new business opportunities through cold calling
• Understand the Products features of (cloud , SAAS, SAP ect...) services, and value proposition clearly
• Develop a strategic plan to source and develop business opportunities at your assigned    accounts
• Researching potential leads from business directories, web searches, or digital resources
• Reach out to prospects via telephone and email to qualify leads
• Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
• Conduct high level conversations with senior executives in prospect accounts
• Generate marketing qualified leads that are processed as new opportunities and assign to the sales team
• Duties include driving specific sales programs, outbound calling, and prospecting to grow IT Business
• Responsible for handling initial customer sales inquiries with the goal of selling new prospects and/or upgrading existing customers' products and services
• Will have enough knowledge to understand product features and the benefits to customers along with Industry vertical
• Pitching services and generate sales lead
• Establishing and maintaining appropriate pipeline to meet the requirements of the sales targets

• Strong technical knowledge in software, hardware, and networking
• Prior experience in Customer service or call center environment
• IP protocol and network experience highly desirable
• Working knowledge of NetApp technical systems (6 months or more)
• Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
• Sound problem solving skills with linear and logical troubleshooting skills
• Process knowledge, assessment, design and documentation skills
• Strong oral and written communication skills
• Solid analytical, technical, and project management skills
• Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to work independently with minimal supervision
• Must be available weekends
• Languages: B2 English

You have 5 years or more of Backend end development experience with expertise in designing and implementing high-performance applications.

Worked with and built high-performance products using Node Js/GoLang/ Python and have seen the product evolution cycle from PoC to Production

You have a deep understanding of design principles and can rightly judge/implement solutions to complex problems

You are capable of writing high-quality code that conforms to the standards and best practices in a particular language/framework.

You have experience building a product using a mainstream library or framework.

You love to own end to end responsibility, starting from defining the problem statement (either yourself or alongside your peers), development (PoC if needed), testing, releasing in staging & then production environment, and finally monitoring.

Previous work experience in product-based startups

Experience building for products that have scaled and have seen the product evolution

• Proven working experience in web programming.
• Top-notch Programming skills and in-depth knowledge of modern HTML5/CSS/jQuery.
• Familiarity with at least one of the following programming languages: PHP, ASP.NET, JavaScript.
• A solid understanding of how web applications work including security, session management, and best development practices.
• Adequate knowledge of relational database systems, Object Oriented Programming and web application development.
• Hands-on experience with network diagnostics, network analytics tools.
• Basic knowledge of the Search Engine Optimization process.
• Aggressive problem diagnosis and creative problem-solving skills.
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen.
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.
• BCA/MCA/B.Tech/BSc in computer science or a related field