Technical Support

Role & Responsibilities

• Expertise with various Pharma datasets such as Sales, Rx, Claims, Specialty Pharmacy etc.
• Consulting with US pharma clients to plan, design and execute consulting projects.
• Understand business problems and requirements to recommend solutions.
• Designing dashboards with the use of visualization tools like Power BI, or Tableau
• Strong knowledge of Data Management concepts
• Optimize BI Solutions for performance and intuitiveness.
• Own accounts independently and ensure delivery excellence and quality
• Managing team of offshore Analysts for delivery operations
• Manage project deadlines and deliverables with minimal supervision.
• Develop solutions based on BI platforms such as custom extensions, and NLG/NLP-based solutions.
• Analyzing the data to identify trends and share insights.
• Providing support to pre-sales and marketing initiatives within Datazymes
• Participate in client discussions, demos, and Proof of Concepts development.
• Mentor team on data, technology, and business aspects to ensure seamless delivery.

Ideal Candidate

• Mandatory (Experience 1) : Must have 4+ years of Data Visualization/ Data Analytics Dashboard experience of which 2+ years is in pharma industry
• Mandatory (Experience 2) : Must have 2+ years of hands-on experience working with pharma datasets (Sales, Rx, Claims, Specialty Pharmacy data)
• Mandatory (Skill 1) : Must have experience translating business requirements into analytics / BI solutions and generating actionable insights
• Mandatory (Skill 2) : Must have strong experience in BI tools (Tableau / Power BI / Qlik) including dashboard design, development, and optimization
• Mandatory (Skill 3) : Must have strong SQL skills and working knowledge of Python for data analysis
• Mandatory (Skill 4) : Must have strong understanding of commercial analytics and data modelling
• Mandatory (Client Exposure) : Must have experience working with external clients or stakeholders and participating in client discussions, demos, or consulting engagements
• Mandatory (Ownership) : Must have experience handling end-to-end project delivery, managing timelines, and owning accounts independently
• Mandatory (Company) : Pharma / life sciences analytics / consulting companies
• Mandatory (Note 1) : Hybrid, WFH flexibility 6 days a month
• Mandatory (Note 2) : CTC is inclusive of 10% variable
• Preferred (Skill 1) : Experience in predictive modeling (regression, classification, clustering)
• Preferred (Skill 2) : Exposure to advanced analytics (NLP/NLG, POCs, pre-sales support)
• Preferred (Experience) : Experience working with US pharma clients or global stakeholders

About the Company:

We are a Y Combinator–backed early-stage startup on a mission to empower small family-owned convenience stores. By combining a mobile app with an advanced Point-of-Sale system, we make it easier for these stores to operate efficiently and compete with large corporate chains. Our vision is to help local businesses not just survive, but thrive, while preserving their vital role in communities across America and beyond.

About the Role:

We are looking for a HUNGRY and High-Energy Account Executive who is excited to grow at fast-paced startup, take ownership of their pipeline, and help bring innovation to convenience store owners globally. If you’re competitive, coachable, and motivated by success, this role is for you.

What You’ll Do

• You will own the full sales cycle—from prospecting and qualifying to closing deals.
• You will make 150+ outbound cold calls daily to convenience store owner prospects across America and help teach them about how our technology can super charge their business and eventually convert them into paying customers.
• You will build and nurture long-term customer relationships that create repeat business and referrals.
• You will consistently exceed quotas while contributing ideas to improve sales playbooks and processes.
• You will oftentimes participate in experiments on new product lines and offerings while providing feedback to the leadership team which you will work with directly.
• You will be highly detail oriented and maintain pristine CRM hygiene at all times.

Key Requirements

• Please note that this role is fully in person at our Ahmedabad office and night shift serving our American customer base (8AM to 5PM CST).
• A minimum of 3 years of sales deal closing experience, with at least 2 years of experience closing deals with American or Canadian clients.
• You must be an excellent verbal and written communicator in English, but also verbally fluent in Gujarati and Hindi .
• You must be eager to learn, highly coachable, and open to adopting new strategies, tools, and processes.
• You must have high mental fortitude to deal with constant change within priorities as our early stage startup experiments on new product lines and strategies.
• Since you are cold calling daily and also closing deals daily, you must be comfortable balancing high activity with high-quality conversations that lead to results while managing your own motivation well.
• You must have a strong track record of exceeding quotas in fast-moving environments.

• As a lead engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members.
• Participate in code reviews, app architecture, and design discussions.
• Ensuring timely delivery of all product deliverables.
• Be the go-to person for the team for guidance and troubleshooting. 
• Mentoring junior developers and set best practices for coding, reviews, etc.
• Ensuring performance and scalability in all new product features being developed. 

• Overall of 5+ years expertise in writing HTML/CSS/JavaScript 
• Experience in Angular and preferably React.js
• Expertise in database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries.
• Expertise in all common AWS cloud technologies, knowledge of CI/CD tools, and workflows.

Role Overview

As a Senior Frontend Developer, you will be at the forefront of developing high-quality mobile applications using React Native. This role requires a comprehensive understanding of cross-platform development, UI/UX design principles, in-app purchases, and state management. You will work closely with our backend team, designers, and product managers to deliver seamless and responsive applications that meet global market standards.

Key Responsibilities

• Lead the development of mobile applications using React Native, ensuring cross-platform compatibility and responsiveness across devices.
• Collaborate with the design team to implement intuitive and user-friendly UI/UX designs.
• Integrate in-app purchases, Firebase services, dynamic links, and develop custom features to enhance user engagement.
• Manage application state effectively using state management libraries and best practices.
• Oversee the app deployment process, including release management, to the App Store and Google Play Store, ensuring compliance with their guidelines.
• Work with the team to identify and resolve performance issues and optimize application for speed and scalability.
• Work on animations and UX of applications for both IOS and Android.
• Stay updated with the latest trends and technologies in mobile development to continuously improve app functionality and user experience.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in frontend development, with significant experience in React Native and cross-platform mobile app development.
• Strong portfolio demonstrating expertise in UI/UX design and in-app purchases integration.
• Extensive experience with Firebase, including dynamic links and other backend services.
• Proven track record of managing app releases, including deployment to the App Store and Google Play Store.
• Excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.
• Strong communication skills, with proficiency in English.
• Attach the link of mobile application worked on till date

Why Join Us?

• Opportunity to lead a cutting-edge project impacting users globally.
• Work in an environment that fosters innovation, collaboration, and professional growth.
• Competitive compensation, comprehensive benefits.

Role: User Experience Designer

Team: Product

Location : Remote

STAGE:

STAGE is an OTT platform for BHARAT which serves video based entertainment in dialects (बोलयाँ). We bring traditional and new local Artists on STAGE who create content in hyperlocal genres like Ragini, Geet, Saang in dialect like haryanavi, rajasthani etc. We are on a mission to uplift the cultural roots of Bharat, by connecting/introducing dialect based content to young and adult audiences. There are 400 million ( 40 crore) Bharatwaisi who primarily speak in dialects in Bharat. We want to serve them well by providing quality content in their local culture. This is a complete remote work so good communication skills would be a strong plus for this role. 

Job Responsibilities:

• Lead the product design function at STAGE
• Collaborate with cross functional teams like Technology, Product, Content and deliver amazing product experiences to our users
• Create user flows, wireframes, mock-ups and prototypes for STAGE on mobile, web and TV
• Conduct user research for discovering user insights aligned with the business goals
• Work closely with our users to understand and solve their pain points
• Contribute towards each stage of design thinking principles (Empathize, Define, Ideate, Prototype, Test, Scale) for our users

Requirements:

• Growth and Ownership mindset
• 3-5 year of experience in product design, UI/UX
• Hands on experience on any product design tool. Sketch or Figma preferred
• Great communication skills. Both verbal and written.
• Ability to interpret data would be an advantage since this is a B2C product
• Good problems solving skills and product sense
• Understanding of user research frameworks