
Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.
Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.
Responsibilities:
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
Requirements:
- Degree in computer science or information technology.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.

About Highfly Sourcing
About
Highfly Sourcing, one of the best immigration consultants in delhi having expertise of providing quality solutions in immigration services to individuals, families and corporate clients those who are seeking to Settle, Work, Study, Visit or move temporarily or permanently in Canada, Australia, New Zealand , Denmark, Germany, UK, Hong Kong,Singapore and others countries globally.
We are one of the best immigration consulting services of the country. It is a matter of great pride that till date our success rate has been hundred percent. There is no doubt about the fact, that any assignment that is taken up becomes successful because of not just one but many reasons. From planning to execution, everything has to be done with utmost perfection.
Here at Highfly Sourcing, your personal and professional needs are kept into consideration before recommending a visa for you. Our consulting professionals are there to study your profile thoroughly and counsel you as per your future aspirations. We assure that once you meet our consulting professionals all your doubts and queries will take a back seat and you will just want to be proactive enough to complete the process at the earliest and take a flight to your dream country.
Our Post Landing services will be an added advantage in your new country as we will provide you with job search services, pick up assistance and accommodation assistance. We will be there for you till you are permanently settled in the country.
Candid answers by the company
We provide quality solutions in immigration services to individuals, families and corporate clients those who are seeking to Settle, Work, Study, Visit or move temporarily or permanently in Canada, Australia, New Zealand , Denmark, Germany, UK, Hong Kong,Singapore and others countries globally.
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Progress Tracking and Reporting
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Looking For:
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Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.
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the autonomy and motivation to produce individually - Proficiency with Angular 2/4/5/6/7/8
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Salarybox is a Payroll App for small businesses in Asia. We are backed by YCombinator and prominent investors from India & the Silicon Valley.
Today, business owners manage attendance on pen-paper, calculate salaries on excel and pay employees in cash. Using Salarybox, the entire process can be performed at the click of a button. What typically takes 5 days, can be done in 5 minutes using our App.
We launched in January 2021 and already have over 500,000 downloads on the Google Play Store.
What will you do
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- 1+ years experience in Java, Kotlin
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- Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
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- Strong knowledge in Java and Golang.
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- Experience in writing readable and maintainable code with proper documentation.
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- No politics. No rules. No micromanagement. Just get the work done with great code quality.
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Senior Android Development Engineer - Chennai
Who we are?
Kaleidofin is a financial platform for the informal sector, which provides solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.
In a very short time span, global investors such as Omidyar Network, Blume Ventures and well known individual investors have supported Kaleidofin’s well thought out business model with $2.8 million in seed funding.
With its focus to harness mobile technology to deliver a paperless experience as well as its focus to harness technology and analytics to predict the right product for the right customer, Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone.
To know more about Kaleidofin, do visit our site https://kaleidofin.com/
What You’ll Do?
We are seeking extremely smart & independent senior developers who are gung ho about building large scale systems that are going to have a big impact on millions of customers. You will:
- Lead design and development of products working closely with business team
- Independently own software components and co-own entire applications with a small group of fellow developers
- Formally mentor junior software engineers on the team, reviewing design documents, (peer) reviewing code, providing design direction and guidance
- Build performant, scalable, yet secure, enterprise ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel
- Establish strong engineering best practices and champion their adoption
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- 4+ years’ experience in android software development and delivery
- Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes).
- Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities.
- All experience should be from good product development or e-commerce background.
- Able to take ownership of working with multiple teams – Product, Back end, QA, Business from start of development to go-live.
- Must have shown good stability in all your previous associations.
- Skill set
- Strong knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
- Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stack.
- Comfortable with test driven development in android with UI testing, instrumented unit testing and unit testing using junits and mockito
- Have working knowledge of writing backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery
- Has worked in a fast paced agile organization building stateless and re-entrant/resumable android applications.
- Should have worked on building applications across wide range of android devices and android versions.
- Experience of Kotlin (especially kotlin coroutines and koin) is a big plus.

