Senior Software Engineer - Analytics

REVIEW CRITERIA:

MANDATORY:

• Strong Design / Tech / Marketing Project Manager Profiles (Design is preferred)
• Must have 6+ years of experience in project management, handled design / Tech / marketing projects (Design Project is preferred, If Tech Projects, look for some design aspects in the project)
• Must have 3+ YOE in Client Management role dealing with founders, CMOs, VCs and Government
• Must have expertise in taking project briefs, scope/proposal creation and execution
• Must have experience in drafting project scope, budgets and timelines
• Must have experience in Team Management, managing timeline and work allocation
• Design studio, Design agencies, Web Development Agencies, Marketing studio or agencies, Advertising agencies or studios
• Design Project is preferred. If Tech Projects, look for some design aspects in the project.

ROLE & RESPONSIBILITIES:

The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.

JOB DESCRIPTION-

Your job will entail the following broad deliverables:

• Project management
• Business Development
• Support services

You will work under and report directly to the Business Manager at Company Design

Project Management-

• Schedule and manage the project with the client team regularly.
• Gather creative briefs from the client and supervise as well as oversee their execution by the design team.
• Deliver project through strategy and design team assigned to the project.
• Managing project planning to completion and client communication for a wide variety of projects - both simple and complex and large and small - independently or as part of a team.
• Participate and assist the team in creating presentations
• Coordinate between all teams to work seamlessly
• Bring a fresh point of view to our client’s challenges and ensure the brand image is always ahead of the curve in terms of knowledge, expertise and insight
• Participate and contribute towards Strategy and concept directions and creativity to meet the end goal of a successful project delivered in time at high company Design standards.
• Create weekly reports with your Business manager to the CEO of company Design.
• Gather project status, develop mitigation strategy and hold weekly meetings with the team with the Business manager.
• With high client satisfaction and good relationship management, increase scope and billing or acquire additional projects.
• Ensure billing and payment cycles are maintained as per schedule. Work closely with the Accounts Department to deliver the same.

Business Development-

• Marketing: A large part of Business Development at company Design happens through marketing. This function will require you to strategize on how to market company Design to get the maximum impact. Besides overall strategy, the task will involve making a quarter-wise calendar programme, breaking it down into how each vertical at company Design gets promoted to designing the communication and delivering it across various channels.
• Solicitation of new businesses: with the business manager. Being a key driver behind the process of winning new work, creating opportunities and organising and making pitch meetings. This would broadly involve handling new business communication, creating opportunities, designing and creating strategy of approach, planning bespoke proposal and process making, and sales initiatives for different verticals of company design.
• Client acquisition: This will involve interacting with a client prospect, understanding the brief or requirement, business development with strategy pitches, creating a scope of work and timesheet and creating a detailed proposal. Interact with client prospects and bag the project.
• Newsletter: The task will also involve strategizing the newsletter structure, and planning and delivering the same on a monthly basis.
• Company Design website: Coordinate and manage content
• Awards: Shortlist relevant national and international awards company Design should participate in, prepare budgets, design, and deliver the entries.
• Anthony Brand: Promote Anthony as a brand ambassador and principal of company Design. Create a strategy and plan in fructifying the same. This will include, Jury members, Talks, Lectures, workshops, etc.
• For the work above, you will work along with the Business Manager. Also, report to her for planning, progress reporting and delivery. You will also work with the company Design strategy, content and design team to deliver various aspects required. You will assist the Business Manager in creating formal weekly reports to the CEO of company Design.

Support Services-

• Support HR: As part of your involvement with teams and clients, you will be called upon to conduct interviews and coordinate on induction-related support and manage programmes around it.
• Support Administration as and when required in context to projects, facilitating teams, organising transport/tickets, and meeting clients.
• Company Design from time to time organises FORUM and mini-conferences at the studio or online. You will need to organise and manage such events along with the Business Manager with support from the rest of the team.

IDEAL CANDIDATE:

• Strong human relations skills
• Strong business acumen in project planning and management
• Bachelor's Degree or equivalent experience + post-graduation/master's degree is a plus
• Strong verbal, written, and organizational skills
• 6-12 years of Project management experience in similar organizations/similar fields
• Should have managed 4-5 designers directly under them, reporting to them.
• Client-facing experience for design and creative projects is essential, with the ability to take creative briefs from clients and manage delivery with designers.
• Should have worked in design studios or agencies managing design projects.

Position Name : Product Engineer (Backend Heavy)

Experience : 3 to 5 Years

Location : Bengaluru (Work From Office, 5 Days a Week)

Positions : 2

Notice Period : Immediate joiners or candidates serving notice (within 30 days)

Role Overview :

We’re looking for Product Engineers who are passionate about building scalable backend systems in the FinTech & payments domain. If you enjoy working on complex challenges, contributing to open-source projects, and driving impactful innovations, this role is for you!

What You’ll Do :

• Develop scalable APIs and backend services.
• Design and implement core payment systems.
• Take end-to-end ownership of product development from zero to one.
• Work on database design, query optimization, and system performance.
• Experiment with new technologies and automation tools.
• Collaborate with product managers, designers, and engineers to drive innovation.

What We’re Looking For :

• 3+ Years of professional backend development experience.
• Proficiency in any backend programming language (Ruby on Rails experience is a plus but not mandatory).
• Experience in building APIs and working with relational databases.
• Strong communication skills and ability to work in a team.
• Open-source contributions (minimum 50 stars on GitHub preferred).
• Experience in building and delivering 0 to 1 products.
• Passion for FinTech & payment systems.
• Familiarity with CI/CD, DevOps practices, and infrastructure management.
• Knowledge of payment protocols and financial regulations (preferred but not mandatory)

Main Technical Skills :

• Backend : Ruby on Rails, PostgreSQL
• Infrastructure : GCP, AWS, Terraform (fully automated infrastructure)
• Security : Zero-trust security protocol managed via Teleport

Key Responsibilities 

Develop and deploy scalable AI-powered applications using the Python stack. 

Leverage cutting-edge AI/ML technologies such as LangChain, LangGraph, AutoGen, Phidata, CrewAI Hugging Face, OpenAI APIs, PyTorch, TensorFlow, and other advanced frameworks to build innovative AI applications. Write clean, efficient, and well-documented code adhering to best practices. 

Build and manage robust APIs for integrating AI solutions into applications. 

Research and experiment with emerging technologies to discover new AI-driven use cases. 

Deploy and manage AI solutions in cloud environments (AWS, Azure, GCP), ensuring security, scalability, and performance. 

Collaborate with product managers, engineers, and UX/UI designers to define AI application requirements and align them with business objectives. 

Apply MLOps principles to streamline AI model deployment, monitoring, and optimization. 

Solve complex problems using foundational knowledge of generative AI, machine learning, and data processing techniques. 

Contribute to continuous improvement of development processes and practices. 

Resolve production issues by conducting effective troubleshooting and root cause analysis (RCA) within SLAs. Work with operations teams to support product deployment and issue resolution. 

Requirements 

Educational Background 

Bachelor’s or Master’s degree in Computer Science or related fields with a strong academic track record. Experience 

Technical Skills: 

3+ years of hands-on experience in building and deploying AI applications on Python stack. Strong knowledge of Python and related frameworks. 

Good knowledge of few of the AI/ML frameworks and agentic frameworks and platforms like LangChain, LangGraph, AutoGen, Hugging Face, CrewAI, OpenAI APIs, PyTorch, and TensorFlow etc. 

Experience with AI/ML workflows, including data preparation, model deployment, and optimization. Proficiency in building and consuming RESTful APIs for connecting AI models with web applications. Knowledge of MLOps tools and practices, including model lifecycle management, CI/CD for AI, and model monitoring.

Familiarity with cloud platforms like AWS, Azure, or Google Cloud, including containerization (Docker) and orchestration (Kubernetes). 

Experience with CI/CD pipelines, version control (Git), and automation frameworks. Strong understanding of algorithms, AI/ML fundamentals, and data preprocessing techniques. 

Soft Skills: 

Passion for exploring, experimenting and implementing emerging AI technologies. Self-starter who can independently and collaboratively in a fast-paced environment. Excellent problem-solving and analytical abilities to tackle complex challenges. 

Effective communication skills to explain AI concepts and strategies to stakeholders. 

Job Overview

We are looking for an AI Market Research & Social Media Associate to research AI trends, analyze market developments, and create engaging content across all social media platforms. The ideal candidate is passionate about AI, skilled in research, and experienced in social media strategy to maximize audience engagement.

Key Responsibilities

• Research AI trends, market developments, and industry insights.
• Analyze AI adoption, competitor strategies, and emerging technologies.
• Create engaging content for LinkedIn, Twitter, Instagram, YouTube, TikTok, and more.
• Simplify complex AI topics into easy-to-understand posts, infographics, and videos.
• Develop and manage a content calendar for consistent social media posting.
• Monitor social media trends, optimize engagement, and track performance metrics.
• Engage with AI communities, industry leaders, and influencers.
• Collaborate with internal teams to align research and content strategies.

Qualifications & Skills

Required:

• Strong interest in AI, market research, and emerging technologies.
• Excellent research, writing, and analytical skills.
• Proficiency in content creation for multiple social media platforms.
• Understanding of social media trends, algorithms, and engagement strategies.
• Ability to simplify and present complex AI topics in an engaging way.
• Self-motivated and proactive.

Preferred:

• Background in AI, Data Science, Marketing, or Digital Media.
• Experience in social media management or content strategy.
• Familiarity with AI tools (OpenAI, Hugging Face, TensorFlow, LangChain).
• Knowledge of SEO and social media analytics.

Benefits

• Hands-on experience in AI market research and content strategy.
• Exposure to leading AI tools, trends, and industry insights.
• Networking opportunities with AI experts and thought leaders.
• Opportunity to grow in AI, digital marketing, and content creation.

Job Type: Internship

Contract length: 6 months

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule

Schedule:

• Day shift

Language:

• English (Preferred)

Work Location: In person

• 4 to 7 years of experience (or equivalent understanding of software engineering)
• Strong in Javascript & Typescript + frameworks like React, Next.js, Angular, etc.
• Strong experience in architecting complex, distributed systems in public or private cloud
• Willingness and interest in learning new tech/processes (Python, Airflow, Postgres, etc.)
• Willingness to travel to offices in New York City, San Francisco, and Hyderabad

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

• Lead the engineering effort across projects 
• Interface with key stakeholders and apply your technical proficiency across different stages including Application Architecture, Design and Development
• Understand client's business requirements and be able to map them to technology solutions and make them work
• Design and build modern solutions informed by a deep understanding of cloud architecture and how distributed systems operate at scale
• Provide regular support and guidance to teams on complex coding, issue resolution and execution 
• Establish and enforce best development and engineering practices including QA and DevOps
• Lead and manage your own team, but also get down to coding, testing, and designing solutions as and when needed
• Communicate effectively with teams, clients and business leaders within the company

• Minimum 6+ years of experience designing and building full stack applications using UI frameworks like Angular, React or Vue.JS and backend frameworks like Node.JS/ExpressJS or Python/Django/Flask or Laravel/Yii2/Symphony
• Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
• Strong knowlegde of cloud and distributed systems (AWS, GCP, Azure). Cloud certifications would be an added advantage.
• Deep knowledge of relational databases, SQL and NoSQL databases. Experience with Graph databases like Neo4j is desirable.
• Proficient in Git and CI-CD frameworks
• Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
• Ability to work in an agile environment