Go HighLevel Expert

Job description

We are looking to expand our existing Python team across our offices in Surat. This position is for SDE-1 - Junior Software Engineer.

The requirements are as follows:

1) Familiar with the the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

Job Title:

Technical Support – L1/L2 (Application Support + System Administration)

Location:

Hyderabad, India (Work from Office)

Shift: US Shift (Night), Rotational including weekends

Company:

Telebu Communications

Job Summary:

Telebu Communications is hiring three (3) Technical Support Engineers (L1/L2) to join our night shift support team. The ideal candidates will have 2–4 years of experience in application support, with a solid understanding of system administration basics. This is a full-time, office-based role in Hyderabad, involving rotational shifts including weekends, aligned to US hours.

Key Responsibilities:

• Provide L1/L2 support for enterprise applications, ensuring smooth performance and minimal downtime.
• Respond to user queries and technical issues via tickets, calls, or chats within defined SLAs.
• Troubleshoot application-level errors, configuration issues, login/access problems, and usage concerns.
• Monitor system alerts, logs, and performance dashboards to proactively identify issues.
• Perform routine health checks and validation for applications and basic infrastructure.
• Support incident and change management processes; document RCA and resolution steps.
• Coordinate with product, engineering, and DevOps teams for issue escalation and resolution.
• Perform basic server-level troubleshooting, user access control, and patch deployments.
• Maintain internal knowledge base, documentation, and SOPs for recurring support tasks.
• Assist with deployments, updates, and minor configuration changes during off-hours.

Required Skills:

• 2–4 years of experience in application support (L1/L2).
• Good troubleshooting skills for web-based applications and enterprise tools.
• Basic understanding of system administration (Windows/Linux environments).
• Familiarity with ticketing tools (e.g., Jira, Freshdesk, Zendesk).
• Basic networking and DB support knowledge (e.g., ability to run queries, take backups).
• Clear communication skills for effective issue resolution and stakeholder coordination.
• Ability to manage priorities, handle pressure, and work independently during night shifts.

Preferred Skills:

• Experience in production support for SaaS or enterprise software.
• Familiarity with monitoring tools (e.g., Grafana, Nagios, CloudWatch).
• Knowledge of scripting (PowerShell, Bash) is a plus.
• Exposure to cloud environments (AWS, Azure, GCP) is an advantage.

About Telebu:

Established in 2003, Telebu is a 20+ year-old technology driven product based company that helps enterprises build better relationships with their customers and employees using SMS, Chat, Voice & Video products, APIs and SDKs. We were earlier known as SMSCountry Networks until our rebrand to Telebu in 2018. The word Telebu combines Telecommunication and Business. Offices spread across India (HQ in Hyderabad), Manama (Bahrain), Dubai (UAE), Al-Khobar (KSA), Muscat (Oman), Doha (Qatar), USA and Hong Kong.

• Oversee business operations across multiple territories (Western, Central & Harbour lines of Mumbai)
• Lead, mentor, and motivate a team of Area Business Managers (ABMs) and Medical Representatives
• Drive sales performance and ensure achievement of monthly and quarterly targets
• Strategically manage key accounts and expand the customer base within assigned regions
• Build strong relationships with healthcare professionals, including doctors and pharmacists
• Conduct regular field visits, joint calls, and training sessions to monitor performance and coach team members
• Analyze market trends and competitor activity to implement effective business strategies
• Collaborate with internal stakeholders for product promotion, marketing initiatives, and brand visibility
• Ensure compliance with company standards and ethical practices

Requirements:

• Bachelor’s degree in Pharmacy, Science, or any related field
• Minimum 5 years of proven experience in pharmaceutical sales, with at least 1–2 years in a managerial or supervisory role
• Experience in the Nephrology segment preferred; Cardio-Diabetic background may also be considered
• Strong leadership and team management capabilities
• Excellent communication, negotiation, and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Ability to thrive in a fast-paced, target-driven environment

Role Description: A Graphic Designer is one who is responsible for creating video concepts for Mediagarh in the form of creatives, brochures, Presentations, flyers, and basically all types of collaterals for digital platforms.

Responsibilities

• Creatives Planning & Delivery for Clients

• Understand Brief Properly

• Client Competitors Research & Industry Specific Research, & Work as per industry trends.

• Make initial Brand Guidelines for a project if not given by the Client.

• Developing management skills and creative knowledge to grow into a Lead Graphic Designer and form a team of 4-5 Graphic Designers.

Job Description:

• Develop and implement sales strategies to achieve sales targets
• Conduct market research to identify potential clients and market trends
• Identify new business/Sales opportunities and prospects through cold calling, email campaigns, and social media
• Meet with clients to present products or services and negotiate deals
• Conduct product demonstrations and presentations to potential clients
• Prepare and present proposals and negotiate contracts with clients
• Build and maintain relationships with existing clients to maximize sales opportunities
• Collaborate with another department to ensure the smooth delivery of products or services
• Stay up-to-date with industry trends and developments to inform sales strategies and tactics
• Provide feedback to the product development team on customer needs and preference
• Prepare and present sales reports to Sales Manager

Required Candidate profile:

• Bachelor's degree in engineering, Business, Marketing, or related field
• Proven track record in B2B sales, preferably in any IT product sales in B2B or manufacturing or AEC sales experience.
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Willingness to travel as required

We are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.

Responsibilities:

• Provide day to day technical and sales engineering support to sales team during presales situations

• Deliver technical presentations, product demos for prospective customers

• Implement and deliver custom demos when necessary for specific prospective customers

• Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals

• Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team

Required Experience:

5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)

Required Skills:

• Excellent English-communication and writing skills

• Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets

• Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls

• Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs

• Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos

Work Environment:

• Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones

• Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for

collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)

• Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools

We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

Requirements

-BS/MS degree in Computer Science, Engineering or a related subject

-1 to 4 years of work experience

-Proven working experience in software development

-Working experience in iOS development

-Have published one or more iOS apps in the app store

-A deep familiarity with Objective-C and Cocoa Touch

-Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text

-Experience with third-party libraries and APIs

-Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

-Solid understanding of the full mobile development life cycle

Responsibilities

-Design and build advanced applications for the iOS platform

-Collaborate with cross-functional teams to define, design, and ship new features.

-Unit-test code for robustness, including edge cases, usability, and general reliability.

-Work on bug fixing and improving application performance.

-Continuously discover, evaluate, and implement new technologies to maximize development efficiency.