Go HighLevel Expert

Role Summary

The Director, Client Relations – Staff Augmentation will lead the end-to-end ownership, scaling, and expansion of the staff augmentation business for key global clients, primarily in North America. This role will be responsible for building and growing a high-quality offshore delivery organization, scaling from an initial team of 10 plus FTEs to 100 plus FTEs across multiple client owned processes.

The Director will act as the senior most client interface, partnering with client leadership to understand demand, define the right staffing model, and ensure seamless execution. This role combines business growth, workforce strategy, delivery governance, and organizational building.

The role will also carry full ownership of the P&L for this line of business, including revenue growth, cost optimization, and long-term scalability.

Key Responsibilities

1) Client Leadership and Business Ownership

• Act as the primary point of contact for senior client stakeholders.
• Build strong executive relationships and position the organization as a trusted partner.
• Own the overall engagement, including delivery quality, growth, and client satisfaction.
• Identify opportunities to expand scope, increase FTE count, and introduce additional processes.
• Lead business reviews with clear insights, growth roadmap, and value delivered.

2) Staff Augmentation Strategy and Workforce Planning

• Define staffing strategy including FTE sizing, role mix, and skill requirements.
• Translate client requirements into structured staffing plans.
• Design scalable team structures and reporting hierarchies.
• Establish frameworks for ramp up from small teams to large scale operations.
• Ensure optimal utilization and capacity planning.

3) Delivery Governance and Operational Excellence

• Oversee delivery across all teams ensuring SLA adherence and quality.
• Define KPIs for performance, productivity, and turnaround time.
• Establish governance cadence and reporting mechanisms.
• Ensure consistency across multiple processes and teams.
• Drive strong issue resolution and escalation handling.

4) Transition and Process Onboarding Oversight

• Guide onboarding of new processes into the staff augmentation model.
• Ensure structured knowledge transfer and documentation.
• Define standard onboarding playbooks.
• Identify risks and readiness gaps during expansion.

5) Organization Building and Talent Leadership

• Lead hiring strategy to support rapid scale up.
• Build strong leadership layers including managers and leads.
• Establish training, cross skilling, and career progression plans.
• Drive a high performance culture with clear accountability.

6) Business Ownership, Revenue Growth, and Financial Management

• Own the line of business including revenue, cost, and profitability.
• Drive revenue expansion by increasing FTE count and adding new processes.
• Define pricing aligned with effort and delivery complexity.
• Monitor revenue realization and billing accuracy.
• Manage cost structure including hiring, utilization, and overheads.
• Optimize FTE mix to balance cost and performance.
• Build financial models for workforce planning and growth.

7) Leadership, Team Development, and Organizational Scaling

• Mentor managers and team leads across processes.
• Build second line leadership.
• Establish performance expectations and review mechanisms.
• Drive ownership and continuous improvement culture.

8) Internal Reporting and Strategic Visibility

• Provide updates to leadership on revenue, cost, margins, and growth.
• Present challenges and mitigation plans.
• Track key business metrics such as utilization and productivity.
• Build dashboards for visibility.
• Support strategic decision making with insights and projections.

Success Measures

• Scale from initial team to 100 plus FTEs with stable delivery.
• High client satisfaction and strong relationships.
• Expansion across processes and geographies.
• Consistent SLA performance.
• Strong financial performance and margins.

Required Qualifications

• Bachelor’s degree in Commerce, Finance, or Business. MBA preferred.
• 12 to 18 plus years of relevant experience.
• Experience scaling teams and managing global clients.
• Strong workforce planning and governance experience.

Preferred Experience

• Exposure to finance operations such as Accounts Payable.
• Experience in offshore delivery models.
• Familiarity with SLA frameworks and staffing models.
• Experience scaling new business lines.

Competencies

• Strong ownership mindset.
• Excellent stakeholder management.
• Structured thinking and execution.
• Strong people leadership.
• Commercial awareness and growth orientation.

Reporting and Location

• Reporting to: Head of Operations or Business Unit Head
• Location: Bangalore or Mangalore with overlap for North America time zones

Experience Level: 1 + Years

Location: Bangalore, Karnataka (On-site).

Responsibilities:

● Budget Handled on Google AdWords, Facebook Ads, Instagram Ads.

● Proven track results of Ad creation, execution and monitoring.

● Well aware of Meta ads, Instagram Ads, Google Ads, LinkedIn Ads, Facebook business manager.

● Create and manage content marketing strategies.

● Forecast marketing campaign growth and ROI for marketing campaigns

● Keep abreast of new social media sites, web technologies, and digital marketing trends; implement these new technologies in developing campaigns and update current campaigns to include new information.

● Drive traffic, generate leads to company pages.

● Adhering closely to deadlines & to budget, developing and revising ideas, and implementing projects.

 Inside Sales Executive (Female)

Job Description

Company: Lyncotek Venture Pvt Ltd

Location: Peenya 2nd Stage, Bangalore

Experience: 0–2 Years

Job Type: Full-Time

Job Summary

We are hiring enthusiastic Female Inside Sales Executives to handle customer communication and lead follow-ups.

Responsibilities

• Handle inbound and outbound calls
• Follow up with leads and customers
• Maintain customer database and reports
• Coordinate with sales team
• Explain company services to clients

Requirements

• Any Degree / PUC
• 0–2 years of experience preferred
• Good communication skills
• Basic computer knowledge
• Freshers can also apply

Job Opening: Pre Sales & Sales Manager

Location: Pitampura

Salary: ₹40,000 - ₹50,000 per month

Experience: 4+ years

A leading Chemical Export Company is looking for an experienced Pre Sales & Sales Manager with excellent MS Office skills and fluency in English.

Requirements:

Minimum 4 years of experience in pre-sales and sales.

Strong communication and negotiation skills.

Proficiency in MS Office.

Fluency in English.

Technical Skills Required

• Expert with BSPs and use of Peripheral Device Drivers, on Android and Linux Operating Systems

• Expert with device boot for speed and absolute reliability on headless devices
• Expert allocation/efficient use of operating infrastructure: memory, CPU, I/O, and serial communications
• Expert full stack application development on Android and Linux Operating systems:
• Java, Kotlin, JS, C/C++, ---- a plus to have Python
• Expert use of various build and debug tools for Android and other Operating Systems
• Skilled at architecture and implementation of custom algorithms and rules engines using onboard sensors for industrial applications: ex: fall detect, collision avoidance, man down, alerts
• Skilled with battery life optimizations
• Skilled with implementation of user interfaces for devices based on requirements 
• Skilled with Sensor Integration in Android or other OS framework (Linux, RTOS)
• Skilled with device configuration management
• Experience to integrate and tune camera and audio subsystems for VOIP and Video calling
• Able to port and integrate from/to one chipset to another
• Able to support device software across product life cycle
• Understanding of enterprise grade application requirements, networking and network security
• Experience with application/device diagnostics and self-healing configurations for enterprise grade solutions
• Experience with secure over the air software/firmware upgrades, device configuration and management from network server
• Experience with design and support for factory provisioning and test

Software Developer (.NET Core)

Reports to:

Company Overview

Injala specializes in creating innovative insurance technology solutions, which are actively disrupting the insurance marketplace. We are constantly growing, multinational company, while continuously providing a dynamic, progressive, and all-around fun environment. Our mission is to make risk management manual data entry and processing a thing of the past. We are a group of like-minded people who strive to create technology solutions that point not only an industry, but an entire generation towards the future.

We always start with the “why” and work backwards through the “how.” Failing forward is encouraged—this leads to innovation, critical thinking, constant improvement, and intense commitment to quality and excellence. Our culture? Make work and play indistinguishable. Committing to professional and personal development. Keeping diversity at the forefront of our endeavors. Being environmentally conscious. Dedicated to community development through charitable contributions and servant leadership.

We are a close team of enthusiastic tech and communications advocates who are passionate about what we do and are looking for people who are interested in a ground-floor opportunity with a company poised for tremendous growth.

We want to discover the next marketing superstar. Do you have what it takes to be get in on the ground-floor of a dynamic, expanding team and make yourself indispensable? Market yourself to us with the same passion you will market our products

Job Summary

Are you naturally curious?

Our engineering squad is linked together by insatiable curiosity and a burning desire to innovate to create the best possible product while fostering the success of our rapidly growing brand. They have a keen ability to recognize key patterns and trends, while effectively communicating with key stakeholders to execute development and drive profitable growth.

Primary Responsibilities

• Build software using languages and technologies of the .NET framework
• Produce code using .NET languages (.Net Core and Microsoft technologies)
• Upgrade, configure, and debug existing systems
• Provide technical support for web, desktop, and/or mobile applications
• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor, and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support

Skills and Qualifications

• Proven experience as a .NET developer or application developer
• Familiarity with the ASP.NET framework and SQL server and design/architectural patterns (e.g., Model-View-Controller)
• Knowledge of at least one .NET languages (e.g., C#, Visual Basic, .NET, etc.)
• Familiarity with architecture styles/APIs
• Understanding of agile methodologies
• Analytical
• Self-driven
• Excellent communication
• Team player
• Strong interpersonal, problem solving, and organizational skills
• Ability to juggle multiple projects with minimal supervision 
• Firm grasp of the English language (both written and verbal)
• Attention to detail
•  

Benefits   

• Open-door culture
• Early joining bonus
• 5-day work week
• Growth opportunities
• Potential for rewards and recognitions
• Celebrations for events and festivals
• Handsome perks
• Referral bonus
• Flex-time policy
• Maternity leave
• No sandwich leave policy
• Family medical insurance

Level of Education: Bachelor of Engineering degree in Computer/IT or related field

Company Website: https://www.injala.com/

• B-Tech / B.E. from a reputed college / university

• Strong problem solving and analytical skills
• Good knowledge of Core Java, JSP and Servlet
• Fluency in programming constructs
• Good expertise in working with databases and Query language.
• Mature, thoughtful, and a natural fit for a collaborative, team-oriented culture
• Hard-working and eager to learn in a fast-paced, innovative environment
• Spring Boot & Microservices architecture
• Strong foundation and expert knowledge in the area of Core Java and J2EE standards.
• Sprint IOC & Spring MVC

• Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
• Proficiency with JavaScript and HTML5
• Creating custom, general use modules and components which extend the elements and modules of core AngularJS
• Experience in using build tools like Maven
• Knowledge of AngularJS practices and commonly used modules based on extensive work experience
• Creating configuration, build, and test scripts for continuous integration environments.