Senior SEO Lead Analyst Hands On

Role: SEO/Digital Marketing Expert

Exp: 3-4 Years

Budget: up to 35K

Location: Ahmedabad, WFO

Qualifications:

• 3-4 years of experience in SEO and digital marketing.
• Proven track record of success in achieving SEO and digital marketing goals.
• Strong understanding of SEO principles, including on-page, off-page, and technical SEO.
• Experience with Google Analytics, Google Search Console, and other relevant SEO tools.
• Experience with social media marketing platforms and advertising tools.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Consultant – Data Entry / Admin Executive

Roles and Responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Manage calls and queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Requirements and skills

• Proven data entry work experience, as a Data Entry Operator or Admin Executive
• Proficient in using MS Excel skills
• Familiarity with administrative duties
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• Excellent written and oral Communication skills
• Basic Graduation - Additional computer training or certification will be an asset

Sizzle is an exciting new startup in the world of gaming. At Sizzle, we’re building AI to automatically create highlights of gaming streamers and esports tournaments. 

For this role, we're looking for someone that loves to play and watch games, and is eager to roll up their sleeves and build up a new gaming platform. Specifically, we’re looking for a technical program manager - someone that can drive timelines, manage dependencies and get things done. You will work closely with the founders and the engineering team to iterate and launch new products and features. You will constantly report on status and maintain a dashboard across product, engineering, and user behavior. 

You will:

• Be responsible for speedy and timely shipping of all products and features
• Work closely with front end engineers, product managers, and UI/UX teams to understand the product requirements in detail, and map them out to delivery timeframes
• Work closely with backend engineers to understand and map deployment timeframes and integration into pipelines
• Manage the timeline and delivery of numerous A/B tests on the website design, layout, color scheme, button placement, images/videos, and other objects to optimize time on site and conversion
• Keep track of all dependencies between projects and engineers
• Track all projects and tasks across all engineers and address any delays.  Ensure tight coordination with management.

You should have the following qualities:

• Strong track record of successful delivery of complex projects and product launches
• 2+ years of software development; 2+ years of program management
• Excellent verbal and communication skills
• Deep understanding of AI model development and deployment
• Excited about working in a fast-changing startup environment
• Willingness to learn rapidly on the job, try different things, and deliver results
• Bachelors or masters degree in computer science or related field
• Ideally a gamer or someone interested in watching gaming content online

Skills:

Technical program management, ML algorithms, Tensorflow, AWS, Python

Work Experience:  3 years to 10 years

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.

We would welcome someone to the team who wishes to:

• take ownership of the quality of code powering the product
• take an active role in the definition and evolution of best industry practices and procedures
• design, develop and test the core product software and databases to ensure strong optimization and functionality
• contribute in all phases of the development lifecycle
• support others to succeed and shine in a supportive team culture

• 4+ years experience in building consumer products
• experience of leading a team of 3 or more full stack developer
• Codeigniter Preferred 
• Good knowledge of Mysql and query optimisation
• Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
• Experience with Ubuntu OS is a plus
• experience deploying softwares to cloud providers such as GCP, AWS

OneCode is an agent led distribution platform for businesses predominantly in BFSI verticals. The platform enables businesses to outsource their need for sales agents through the OneCode Platform. OneCode is a Super App for the sales agents and the businesses who employ Sales Agents. For the business/brand it's a plug'n'play solution. The Sales agents who are on-boarded have to go through the content (training videos) + KYC. There are 1mn+ agents on the platform and 50+ clients (ICICI, Axis, Equitas, Upstox, Insurance Co's). India's 2nd largest Agent network.

One Code is well funded by tier 1 VC’s(Sequoia, Nexus, Waterbridge) and angels in India. Recently we have raised $5M dollars from India's top VC's.

We are looking for an experienced B2C UI/UX designer (Consumer front - large scale experienced)

Day-to-day responsibilities include:

• Working in good coordination with production managers and engineers
• Working closely with Product Head & CEO
• Generating new ideas
• Identifying and troubleshooting UX problems
• Discussing the idea with the internal team
• Designing Wireframes, UI mockups and prototypes
• Designing High fidelity designs
• Familiarity with agile methodologies.

Requirements:

• Minimum 3 years experienced
• Understand UX methodologies
• Comfortable working in a fast-paced environment.
• Familiarity with agile methodologies.
• Experience in B2C products on big scale
• High ownership, independent environments and feedback oriented cultures

Required Skills for this Role:

Prototyping, Persona Definition, Wireframing ,Sketching, Figma, Sketch, Adobe Photoshop, Adobe Illustrator and Story boarding.

If this is interesting for you then please share your resume while applying. Also, please feel free to reach out in case of any queries.

Role- Javascript Technical Lead

Job Responsibilities:
● Architect and design solutions and lead a team of 5-6 JS developers
● Interact with client understand requirements
● Able to convert business requirements to sizable tasks for developers to implement
● Provide technical expertise and mentor team in latest technologies
● Ensure and apprise stakeholders of technical feasibility, effort and impact of
implementations
● Create and present demos POCs

Skills Required:
1. Hand on experience with Node.js + React.js
2. Good understanding of Node.js frameworks (Express, Koa, Sails, Hapi) and good hands-on experience in at least one.
3. Strong understanding of Core JS Concepts including the ability to write unit tests.
4. Working knowledge in ES6 + JavaScript.
5. Experience in API Design (REST concepts) and API modeling.
6. Knowledge of WebSocket’s (Socket IO).
7. Hands on experience Typescript.
8. Experience with build tools (Webpack).
9. Experience with NoSql Databases (Mongo, Dynamo).
10. Good communicator with good client engagement skills.
11. Hand on experience with version control systems(git). Self-motivated and driven to
deliver, with and ability to be detail-oriented while able to see and define the overall
strategy.
12. Demonstrated ability to stay on top of new concepts and tools in the ever-evolving area

Good to have:
1. Knowledge of Docker and hands-on experience
2. Worked with AWS and similar cloud service providers
3. Experience with building applications using microservices

About Company

Manas AI is a London-based AI Firm, with its subsidiary in Hyderabad, India. We build products and services that extract actionable intelligence from language (e.g., social media, user conversations, emails, etc.)

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using JavaScript, HTML, Angular and CSS, this candidate will be able to translate user and business needs into functional frontend design. 

Responsibilities

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Strong experience in Angular UI Framework,
• Should have strong knowledge of understanding and debugging Angular application with chrome developer tools.
• Must be able to convert Design/ Wireframe into a functional site
• Must be able to Perform unit testing with Jasmine and Protractor (Good to have)
• Detailed experience with coding and the ability to troubleshoot and analyse websites using HTML, CSS, and comparable languages
• Must have experience GIT in version control
• Ensure that the website is optimized for various devices with mobile responsiveness.
• Understanding of key design principles.
• Good problem-solving skills.
• Good communication skills

Qualifications

• 3-8 years of demonstrated experience in creating and implementing UI development
• Work with other developers and designers to ensure that the website is functional and visually appealing.
• Good team player.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout and Architecture of the website.