Product Operations Associate (Founder’s Office)
Leadership🏢 About MyOperator
MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.
Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
💡 About the Role
We’re looking for a builder’s mindset — someone who doesn’t just follow processes but creates them.
As a Product Operations Associate (Founder’s Office), you’ll work directly with the COO, owning automation, internal tool development, and execution-heavy projects that make MyOperator faster and smarter.
You won’t just coordinate — you’ll ideate, design, test, and implement.
If you’re the kind of person who can turn “let’s automate this” into “it’s already done”, this role is your arena.
🎯 What You’ll Do
- Take ownership of internal product and automation projects from start to finish.
- Design and build simple systems, workflows, or tools using Zoho or other low-code platforms.
- Manage junior developers or interns, assigning clear technical tasks and ensuring delivery.
- Identify inefficiencies across business functions and create automation solutions.
- Collaborate directly with the COO to prioritize and deliver Founder’s Office initiatives.
- Test and validate solutions before rollout; track adoption and impact post-launch.
- Create documentation and training resources to make internal tools scalable.
🧠 What Makes You a Fit
- 1–3 years of experience in product operations, automation, or internal tools roles.
- Strong understanding of software systems, APIs, and workflow logic (hands-on mindset preferred).
- Able to independently manage tech projects — from concept to completion.
- Great at problem-solving, structure, and ownership.
- You don’t wait for instructions — you figure it out, fix it, and ship it.
- Bonus: Exposure to Zoho apps, automation tools, or low-code platforms.
⚙️ Good to Have
- Prior experience building small tools, internal dashboards, or workflow automations.
- Comfort with JavaScript / Python / Deluge for light hands-on scripting.
- Familiarity with Postman, APIs, or system integrations.
- Strong documentation and communication skills — clarity is your superpower.
🌟 Why You’ll Love This Role
- You’ll work directly with the COO and be part of the Founder’s Office brainroom.
- Every project you lead will have visible impact on how 200+ people work.
- You’ll learn how to think like a product owner and execute like a builder.
- No bureaucracy, no silos — just ideas, ownership, and results.
- Fast track to roles like Program Manager, Product Owner, or Automation Lead.
🎓 Who Can Apply
- Graduates in Engineering / Computer Science / Operations / Management.
- 1–3 years of experience preferred (internship experience in automation or product ops also counts).
- Comfortable with tools, logic, and data.
- Must be available full-time in our Noida office.
Shubham Vishwakarma
Full Stack Developer - Averlon
About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
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