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Job Description
- Workshop Planning: The ability to design and structure the workshop effectively, including setting objectives, creating agendas, and selecting appropriate activities or exercises.
- Time Management: Keep workshops on track, ensuring discussions stay focussed, and that all key topics are covered within the allocated time.
- Group Dynamics Management: Managing different personalities in the room, ensuring active participation from everyone, and resolving conflicts or dominant voices in discussions.
- Guiding Conversations: Leading discussions in a way that helps participants focus on business goals, challenges, and user needs without going off-topic or into irrelevant details.
- Understanding Business Needs: Listening attentively to identify the underlying business problems, goals, and constraints customers face.
- Empathy: Demonstrating an ability to understand the customer’s perspective, challenges, and concerns, and responding thoughtfully.
- Clarifying Questions: Asking insightful, clarifying questions to dig deeper into customer feedback and gain a fuller understanding of their business.
- Clear Explanation: Being able to explain design concepts, processes, and technical ideas in simple, non-jargon language that aligns with the business's understanding.
- Verbal and Visual Communication: Using both verbal explanations and visual aids (e.g., diagrams, sketches, or prototypes) to convey ideas effectively.
- Presenting Ideas: Confidently presenting information, summarising key points, and ensuring that clients understand the value of design thinking in solving their business challenges.
- Understanding Business Goals: The ability to comprehend the customer’s industry, market position, competition, and long-term goals to tailor the design solutions accordingly.
- Synthesising Information: The ability to take large amounts of input from different stakeholders and distill it into clear insights, key problems, and actionable objectives.
- Building Trust: Establishing a rapport with clients and making them feel comfortable sharing information about their business, challenges, and goals.
- Managing Tensions: Skilfully navigating tense or difficult conversations and maintaining a constructive, solution-oriented atmosphere throughout the workshop.
- Showcase: Showcase your work internally to the design team and other stakeholders.
- Team & Mentorship: Should be a team player and help/guide others when needed.
Requirements
- Visual design: Exceptional user interface design skills with a deep understanding of color theory & layouts and how they influence decision making.
- Motion Design: Good understanding of motion design and hands on experience with Lottie animations.
- Graphics design: Should know where to use what graphics and also use AI tools to when needed.
Tools - Adobe suite, Figma
Responsibilities:
• Collateral Development: Create compelling marketing collateral using PowerPoint presentations that communicate our brand, products, and services.
• Market Research for Collaterals: Conduct research to gain insights into market trends, customer behavior, and competitors, with a focus on aligning marketing collaterals with our company's materials while maintaining consistency with our existing brand materials.
• Visual Design: Utilize Adobe Creative Cloud tools, Canva, and PowerPoint to design visually appealing graphics, images, and visuals for marketing materials.
• Communication: Maintain effective communication with consultants from various regions, ensuring a smooth exchange of ideas and information. Excellent written and verbal communication skills are essential.
• Social Media: Support our social media presence and engage with our audience. This includes supporting the sharing of content, responding to messages, and monitoring social media performance.
• Stakeholder Management: Develop and nurture relationships with key stakeholders, both internal and external, to ensure alignment and collaboration on marketing initiatives.
• Administrative Tasks: Perform various administrative tasks related to marketing, including but not limited to email communication, document organization, and file management.
• Time Management: Efficiently manage your time to meet project deadlines, even in high-pressure situations. Prioritize tasks effectively to ensure smooth project execution.
• Adaptability: Be a versatile team player willing to take on various roles and responsibilities as needed. Embrace change, and proactively learn and adapt to new processes and technologies.
What will I be doing?
As the UX Lead, focused on our Core Experience area, you will define a cohesive strategy and deliver cross-team, multi-phase projects from concept through implementation.
You need to lead an existing team that will be focused on creating a simple, easy-to-use, and best-in-class experience for our users. You'll lead a team of 4-5 product designers not only by means of their product work, and you'll also be a coach and foster their career development
You'll work cohesively with the leadership and engineering team.
Roles and Responsibilities:
- Analyze the product’s present UX pitfalls, optimization, and growth opportunity or the impact of a user problem and then help tune the project scope accordingly with the product partners
- Understand frequency of usage and the relative importance of a feature/experience, and how it fits into the complete product
- Rationally narrow down to a design recommendation with a strong focus on short-term and long-term implications of the choice Independently deliver high-quality visual design work and support the production with the engineering partners
- Write relevant front end code (HTML, CSS)
What Skill do I need?
- We emphasize proof of work more than your credentials. Lead and support key design projects
- Relevant work experience of 5+years (preferably in a start-up space)
- Demonstrated experience leading multidisciplinary UX/Product design teams to deliver high-quality projects at scale
- Proficient in Sketch, XD, Photoshop, Illustrator, or other design tools
- Has experience working in AGILE methodology
- Knowledge of current UX best practices, including user research and accessibility across mobile and web
Graphic Designer-
Opportunity
Create marketing material for our growth initiatives, social media platforms, and branding collaterals. The ideal candidate should have an eye for clean, simple, and artful visual design. A successful candidate will be able to translate high-level requirements into visual elements that align with the language of our products
What you will do
- Develop out of the box campaigns for Social Media channels (Facebook, Twitter, Instagram, YouTube)
- Conceptualize original graphic design ideas that bring simplicity and user-friendliness to complex roadblocks
- Present concepts, participate in design/project critiques and refine design direction
- Establish and promote design guidelines, best practices, and standards
- Conceptualize and execute creative for organic/paid content & campaigns of varying scale and complexity for the app products, PR & Brand
- Maintain accuracy and attention to detail throughout the creative and production process
- Collaborate with cross-functional teams comprising interaction designers, content writers and product managers
Technical Expertise
- Knowledge of Colour Theory, Visual Hierarchy, Typography, Colour, and Information Composition
- Proficiency in Adobe Suite especially Photoshop and Illustrator
- Be able to design eye-catching branding, iconography, and illustrations
- Be able to work in a cross-functional team as well as independently
- Up-to-date with the latest visual trends, techniques, and technologies
- Must be comfortable with a fast-paced environment
- BS/MS in Visual Design, Graphic Design, Communication Design is a plus
Product Designer - App
Opportunity
Work on improving the flows and overall architecture of the core product at OneCard and OneScore.
What you will do:
- Execute all product design flows and visual design stages from concept to final hand-off to engineering.
- Conceptualize original mobile design ideas that bring simplicity and user-friendliness to complex roadblocks.
- Create seamless navigation flows and architecture to improve discoverability, engagement and conversions.
- Leverage user testing to make product improvements.
- Participate in contributing ideas, updates, and product development areas to the team.
Experience Range:
Proven 2-3 years of work experience as a Product Designer. Must have worked on digital products. Familiar with user research practices. Having worked in the app product space is a huge plus.
Technical Expertise:
- Demonstrable Product design skills with a strong portfolio is a must.
- Proficiency in Adobe XD, Illustrator and Figma is a must.
- Design eye-catching mobile app experiences for our app experiences.
- Ability to solve problems creatively and effectively.
- Be able to work in a cross-functional team as well as independently solve UX-related problems.
- Up-to-date with the latest Mobile app trends, techniques, and technologies.
- BS in Human-Computer Interaction, Interaction Design, or Visual Arts is a plus.