About ION At ION, we’re building a layer of infrastructure for electric mobility and other li-ion battery applications . Mass adoption of li-ion batteries will happen only when a ‘No-Compromise’ switch from fossil fuels to Electric is facilitated through high performance batteries. To aid this adoption we’re building a solution that exponentially increases performance while reducing the upfront investment. We have developed state of the art proprietary Battery Management Systems. These are used by Makers of Electric Vehicles, Telecom Towers, Residential Batteries, Formula E Cars & More. Job Description ION’s core business model is to “License” its technology to companies who want to manufacture li-ion batteries to sell to OEMs and end customers. Each licensee is a big company with Manufacturing and Marketing capabilities to bring ION’s technology to market. A ‘Licensee Success’ team works with all the licensees. We are looking for Operations Managers who can lead our Vendor Relations, Supply Chain Licensee Success & Internal Process Optimization to make all licensees fall in love with us. Responsibilities Complete Ownership of timelines and efficiency of the Licensee Success team Onboarding of New Licensees Single Point of Contact with EMS and Vendors Set up processes that enable ION Energy add more licensees and scale sustainably Understand Technical Requirements of Licensees and work with the Engineering team to fulfill them Requirements Having the below skills / experience will help. You do not need to tick all the boxes below. However, the more the merrier. Prior professional experience as an engineer is a plus Experience with multi-faceted roles, preferable in Engineering companies Core Values and traits Instinct to take ownership Very fast learner Great Analytical and Problem Solving Skills Ability to understand technology and engineering nuances very quickly Good at forming relationships with internal and external people Excellent written and verbal Communication Skill Have patience and Agility at the same time :-)
We’re changing the way people think about fitness. Not that long ago, loosing weight and heading to the same old boring gym was the way fitness was defined. Today, it takes a new birth with the Fitato way of life, whether it’s a sound meditation session, an aeriel yoga class or one of our exclusive Social Fitness sessions of neon Futsal or trekking. We use community & technology to give people what they want, when they want it, all with your single Fitato pass. After becoming almost a craze in Pune and recently closing a round of funding, the team is all set to build it's fort in Hyderabad and is looking for high growth individuals who are working towards making a dent in the universe. Fitato is looking to hire for a position we call "City Evangeist" to start with for Hyderabad. If you wish to matter and wish to do work that matters, hit the apply button.
We are looking for a responsible Associate City Manager to assist in operations and fill in for them when they're absent. Your work will be critical in ensuring the team meets its goals of efficiency and customer satisfaction. Responsibility: Strategy and planning: - The candidate will assist the top-management in developing operations strategy for effectively scaling the operations. - The candidate will be liaison between the strategy team and implementation team. Implementation: - The candidate will be required to design processes, optimize operations and effectively launch and implement various operations strategies for the company. The candidate will proactively collect feedback and will be responsible for tweaking processes to make them robust. People management: - The candidate will be responsible for devising sourcing strategies, designing training modules and also for developing employee retention strategy. - Ability to evaluate and manage the resources and processes required for the successful completion of projects. - Ensuring that the individual branches focus on Safety, Quality, Customers Service & Profitability. Profitability: - Manage the P&L of the city and directly responsible for both demand and supply and hence overall growth from a city. - Evaluate driver partner economic and strategic costs and benefits of driver partner incentive programs and work with management to execute those strategies. - Will require the individual to do analytical and have intuitive skills as the role directly impacts business growth by transferring data into winning real world strategies. - Analyze demand and supply dynamics and direct or generate supply to satisfy market demand and achieve optimal levels of driver productivity. - Would be responsible to Demand and Supply Marketing- Manage availability to maximize for utilization- Collaborate with regulatory authorities for joint projects. - Analyze data to optimize utilization, pricing and growth Desired Skills & Experience: - 3 - 5 yrs. of proven experience in Sales & Operations. - Knowledge of data analysis procedures - Leadership and organizational abilities - Strong Analytical and Problem solving skills- Start-up, Cultural Fit willingness to learn, to innovate, to take initiative, to think beyond conventional dogma, ability to work in a flat organization. - Excellent written and verbal communication skills - Hustler i.e. one who can go to any lengths to get the job done. - Proven track record of finding innovative solutions to business problems - Problem-solving and Multitasking skills - MBA in Marketing & Operations will be a plus
We are looking for a responsible Associate City Manager to assist in operations and fill in for them when they’re absent. Your work will be critical in ensuring the team meets its goals of efficiency and customer satisfaction. Responsibility:- Strategy and planning: The candidate will assist the top-management in developing operations strategy for effectively scaling the operations. The candidate will be liaison between the strategy team and implementation team. Implementation: The candidate will be required to design processes, optimize operations and effectively launch and implement various operations strategies for the company. The candidate will proactively collect feedback and will be responsible for tweaking processes to make them robust. People management: The candidate will be responsible for devising sourcing strategies, designing training modules and also for developing employee retention strategy. Ability to evaluate and manage the resources and processes required for the successful completion of projects. Ensuring that the individual branches focus on Safety, Quality, Customers Service & Profitability. Profitability: Manage the P&L of the city and directly responsible for both demand and supply and hence overall growth from a city· Evaluate driver partner economic and strategic costs and benefits of driver partner incentive programs and work with management to execute those strategies.· Will require the individual to do analytical and have intuitive skills as the role directly impacts business growth by transferring data into winning real world strategies.· Analyze demand and supply dynamics and direct or generate supply to satisfy market demand and achieve optimal levels of driver productivity.· Would be responsible to Demand and Supply Marketing· Manage availability to maximize for utilization· Collaborate with regulatory authorities for joint projects· Analyze data to optimize utilization, pricing and growth Desired Skills & Experience: 3 - 5 yrs. of proven experience in Sales & Operations. Knowledge of data analysis procedures Leadership and organizational abilities Strong Analytical and Problem solving skills- Start-up, Cultural Fit willingness to learn, to innovate, to take initiative, to think beyond conventional dogma, ability to work in a flat organization- Excellent written and verbal communication skills Hustler i.e. one who can go to any lengths to get the job done- Proven track record of finding innovative solutions to business problems Problem-solving and Multitasking skills MBA in Marketing & Operations will be a plus
Job Summary- We are looking for an enthusiastic and energetic individual to join as a Farm Associate. You’ll regularly meet farmers and visit their farms. You’ll also work with agronomy-technical-officers to develop advanced package of practices for crops. Responsibilities and Duties- Meeting farmers and visiting farms Interact with farmers through multiple media and solve problems Recording data about crop growth and suggesting agronomy practices Continually advance your agronomy knowledge Collaborate with senior agronomy-technical-officers to develop package of practices for crops Required Experience, Skills and Qualifications- Graduate degree in Agriculture Ability to interact with farmers in Marathi language Familiarity with modern agronomy practices especially – integrated nutrient and pest management Willingness to go through online or executive courses Benefits- National and international (online) courses in relevant field Allowance would be provided for all company related travel Opportunity to work with qualified agronomists
The Operations Executive would be responsible for overseeing the Marketplace operations at White Panda. Responsibilities include - 1. Onboarding Technical Writers and Copywriters to the White Panda community. 2. Overseeing editorial processes and working closely with Editors. 3. Proper accounting to be practised. Cost needs to be optimised towards writer pay. 4. Work towards Higher content quality & Faster delivery times 5. Delegating projects to Writers, while having the track of all the progress and deadline. 6. Coordinating with Customer Success Managers
Selected candidate day-to-day responsibilities include: 1) Engage in market research in order to identify new opportunities for business 2) Explain to potential customers about the various benefits offered by company products or services; following them up so as to close the business deals 3) Ensure adoption of our products and sales through them by starting and managing relationship with various stakeholders 4) Manage complete Customer on-boarding process 5) Respond to queries and complaints from clients as regards to the company products; this should be done in a timely fashion 6) Develop business proposals for existing and new customers 7) Develop comprehensive knowledge of the business and its development practices, its marketing activities, prospective clients, and the trends for the industry.
Maintaining relationship with all potential and existing clients. Reaching out to new customers and making materials outlining the benefits of product/ services. Understanding the client requirements and then customizing the product/ services as per their needs. Providing all kind of support and product knowledge to existing clients. Researching and identifying sales opportunity, generating leads, target identification and classification. Understanding the client requirements and then customizing the product/ services as per their needs. Complete business operations for new/existing clients and fulfillment of post sales business operation needs. Web: https://www.springedge.com
- Excellent Communication Skills - MS Office knowledge (Mainly into MS Excel) - Min. 1 year experience in handling operations - Fleet Management experience is an added advantage. - Planning and execution of new ideas to increase the revenue growth - Able to take challenge and perform star excellent. - Able to work under pressure.
Desired Skills/Experience • Should have 2 – 4 years of experience preferable in logistics, Operations or FMCG • You have good business acumen and strong support knowledge: understanding what is really happening and being able to accurately diagnose situations and process contingency plans • You have good communication and organization skills • Strong Knowledge of Quality Principles • Functional experience Drive improvement initiatives through teams • Experience on driving automation projects. (Preferably not limiting to opportunity identification) • Team leading experience • Build Marketing Strategies. • Working with Vendors, promoters and involve in negotiation. If this sounds like the perfect opportunity for you, get in touch with us. We can’t wait to hear from you!
As a member of our operations team, you're going to have a wide-ranging group of responsibilities and goals. On a day to day basis, this means: Ordering garments from our wholesalers to printers Scheduling order details with printers Assigning and scheduling orders on our web application Checking on timelines with Campus Managers Quoting orders for Campus Managers Checking Stock for Campus Managers Answering logistical questions for Campus Managers, printers, and wholesalers Calling UPS to solve shipping issues Communicating with vendors to solve order issues You'll be communicating a lot over email, video call, phone, and sometimes text. On a larger project based scope, the responsibilities can be: Sourcing new products and creating wholesale accounts with new vendors Running analysis Sourcing printers and running printer analysis Running analysis on operations data to give us insight on how to improve our processes The unknown - we're always looking to find new ways to improve and we also want you to take ownership over projects you think can add value. We want someone with 2 years of work experience. However, we are open to hiring people with lesser experience if you can demonstrate your skills! You’ll love it because we’ll train you, set goals, and then give you the keys. You’ll be held directly responsible for driving results, the way you were for your own business. And you’ll do that surrounded by a team of incredibly talented, dedicated, and ambitious people who’ll challenge you to grow every day. Come join us! Other perks include board gaming in office (we are very competitive!), Thirsty Thursdays, alternate Friday parties and tons of team building activities. Excellent communication skills and proficiency in English are a must!
*Will be reporting directly to senior management *Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software *Proficiency in collaboration and delegation of duties *Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities *Exceptional interpersonal skills *Friendly and professional demeanor
Handling legal formalities, paperwork, documentation, MIS
The candidate should have: - worked in Finance company - implemented / Supervised Credit screening, Customer service, Repayment application - supervised a team of 50+ people - worked on ISO certification - ability to manage costs - drive unit cost down - manage vendors - process risk management
The operations manager will be involved in the follow-up of business operations and will need to generate reports on a regular basis. Need to analyse issues, prepare an action call over issues and give updates of operations to management.
-Leading the Operational efficiency of the business in the hub in every way and continuously exploring ways to improve the processes -Taking the ownership and driving the metrics of customer experience – percentage delight, percentage unhappy -Rigorous monitoring and performance management of the operations and transformation teams -Running projects in the hub to deliver superior consumer experience Guiding the transformation team to ensure a seamless and effective elevation of the properties to OYO standards in the least possible time Engaging with different stakeholders remotely– vendors, property owners, local and central cross functional teams to deliver the best operational excellence -Driving initiatives to increase the overall SRNs in the hub Take and drive decisions across offline demand, Supply, CX with the right balance -Should have excellent communication and leadership skills to work in a dynamic environment. Driving Bharat KAMs to manage owner relationship remotely
Lets discuss - firstname.lastname@example.org / +919972668335
Knowledge of Background verification process including education check, reference check and address check. Preferably from background screening industry Ensuring cases/checks are initiated as per client specifications Completions of the assigned target on a daily basis Ensuring consistent quality and delivery
we are looking for operation manager who can take care of complete post sales operation starting from verification of the orders to fulfillment
• P&L responsibility of the digital agency business. • Recruiting, Account management, Client servicing, Heading day to day operations, Business Development & reporting to the management. • Spearheading the Digital vertical & looking at long term business visions & goals with the management. • Create and maintain strong industry relations with existing clients. • Grow the business by identifying potential clients and leading the business development portfolio. • Defining a comprehensive growth strategy for the business and strengthening the key verticals of the business. (Social Media Marketing, Digital Marketing, SEO, SEM, etc.) • Setting high standards of client servicing in terms of ROI and turn-around time. • Set processes and practices in place to define business verticals. • Leveraging existing clients / brands to further business objectives. • Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results. • Monitor trends in social media tools, trends and applications. • Encouraging adoption of relevant social media techniques into the corporate culture and into all of the company's services. • Research on industry & competitor trends to apply best practices to client portfolio. • Understanding client goals/objectives and their entire digital marketing needs including Search Engine Marketing (SEM), Social Media, Display Advertising. Email Marketing, Affiliate Marketing & more. • Work jointly with internal team to drive campaign strategy & development • Identify growth opportunities from existing client portfolio and drive revenue by creative up-selling and cross-selling initiatives. • 5+ years of experience in a business development / client servicing role , selling core digital advertising solutions. • Strong understanding of social media, digital marketing and digital activations. • Understanding of SEM- Google Adwords, SEO, Google Analytics, Display Advertising, Email Marketing, Affiliate Marketing, Social Media Marketing. • Great communication, presentation skills and client servicing skills. • Excellent time management and organizational skills. • Proactive and a self-starter.
Real Customer Success comes from the heart! You're passionate about engaging your customers, understand their needs, advise them and solve their problems. You have impeccable relational skills and can create win/win environments for everyone that you work with. If this is you, we'd love to talk! Job Responsibilities : - Own overall relationship with assigned clients, which include: Client Onboarding, Increasing adoption, ensuring retention, and satisfaction. - Establish a trusted/strategic advisor relationship with each assigned client and drive the continued value of our product. - Develop and nurture customers for advocacy. - Work with clients aid the customer in achieving their goals. - Work to identify and/or develop upsell opportunities. - Advocate customer needs/issues cross-departmentally. Qualifications: - Cheerful, Optimistic go-getters. - Learn-ability is more valued than skill set. - Impeccable written and verbal communication skills. - Detail oriented and analytical. - Strong team player but still a self-starter. - You're driven: No one needs to push you to excel; its just who you are. - Eager to learn, adapt and perfect your work; you seek out help and put it to good use. - You want to help and serve our customers.
1. Greet and welcome guests as soon as they arrive at the office 2. Direct visitors to the appropriate person in the office 3. Answer, screen and forward incoming phone calls 4. Provide basic and accurate information in-person and via phone/email 5. Maintain office security by following safety procedures and controlling access via the reception desk (monitor visitor logbook, track couriers, etc.) 6. Handle petty cash 7. Order front office supplies and keep inventory of stock 8. Update conference room calendar 9. Arrange travel and accommodations, and prepare vouchers 10. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing 11. Housekeeping Management 12. Leave & Attendance Management
1. Maintain workforce staffing by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analysing exit interviews; recommending changes. 2. On-boarding and exit management 3. Time, attendance & leave management through an HRMS 4. Other employee life cycle events like Joining, Transfer, Confirmation, Promotion, etc. 5. Performance Management/Incentive Planning 6. Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors 7. Coordinate and liaise with external consultants on employees training needs and arrange training schedules for employees. Evaluate the effectiveness of the respective training programs by obtaining feedback from employees. 8. Support building employee capability on Quality Tools, Statistical Problem Solving, participation in Quality Initiatives (Kaizen, CFT, Quality Circles, 5S etc.) to drive Total Employee Involvement 9. Prepare and maintain accurate records, files and reports, including responsibility for maintaining personnel records. Ensure data accuracy of HR & Finance related operations 10. Drive rewards & recognition activities
In Coursopedia You Will Play A Role Of A Councellor. Wherein You Will Be Interacting With Students, Working Professionals Or An Entrepreneur.
There are three things that talented people seek at their workplace: 1) Working with other talented people 2) Capturing the value created by them for the company 3) Autonomy At GoLorry, we provide all of the above because the hiring program is aimed at recruiting only the most talented individuals across the globe. We want only one type of person, the problem-solver with uncompromising execution. Currently, we are looking for a "General Manager" to run our Vijayawada Hub.
Onboard Technical Writers and Copywriters. Oversee editorial processes Come up with processes and build a steady flow of content creators Proper accounting to be practised. Cost needs to be optimised towards writer pay. Work towards — Higher content quality & Faster delivery times Delegating projects to Writers, while having the track of all the progress and deadline. Coordinating with Content Managers.
Job Description Help customers find their dream adventure - help them plan it, address queries, and with their final booking. Coordinate with adventure travel suppliers on a regular basis to collect required documents, content, booking information and related data. Obviously have fun while you are doing it. We expect you to have: 0-2 years experience in role of sales support, B2B sales support and/or office administration. Experience in working with a travel agency, travel website, travel sales back office or similar will be strongly preferred. A preference towards operating in an environment where you are independent, organized, and can handle situations that require extreme multi-tasking. We Are: An adventure travel startup out of Andheri West, Mumbai. Selling rafting, paragliding, trekking, camping, scuba diving, cycling, rock climbing and more online and offline. Join a fun, young and bad-humoured team to see what it really takes to build a startup from scratch.
The City Manager would be responsible for the growth of our business, excellent food delivery and great customer experience. As the city lead, you will lead operational excellence and be maintaining quality throughout the food & customer experience. Local marketing, supply chain management, service quality management, Continuous process improvement and a quality focus are the name of the game. We believe in solving local problems with local solutions, so understanding your market and delivering custom messages is important. This is where creativity meets analytics head on. We operate food production through our kitchen outlets. Our business focuses on creating brilliant customer experiences - through tasty food, differentiated menu every day and on time delivery promise - without seeing the customer. The entire order-delivery process is managed through a cutting-edge technology developed in-house, both on web and mobile. The key focus for our City Manager is as under - • Operations management: Responsible for managing the entire city operations and P/L of every outlet • Planning & process management: Define & execute processes to ensure smooth operations across the entire supply chain • Data Analytics: Use business understanding and data insights to innovate & improve processes thereby driving overall business efficiency • Technology & New product launch: Work in close coordination with the tech, product & marketing team to ensure successful launch of new products and implement technology driven processes to accelerate growth • Team management: Lead & motivate a team of 200+ individuals across different levels to achieve the business goals and establish a consumer-centric culture • Consumer delight: Contribute towards operational excellence and continuous process improvement to ensure consumer delight The City Manager at Freshmen is by far the most demanding position. It requires such a degree of talent, guts, and leadership. If you have it in you, send your profiles to us. Preferred Experience • Postgraduate with 8-10 years in core operations • Strong people management experience [Needs to motivate and manage a team of 100+ ] • Ability to solve operational problems on ground • Extremely data-driven, bases decisions on data insights • Ability to get things done by staying at it, loads of perseverance • Self-starter, capable of taking initiatives and driving them with high ownership • Experience in launching new cities and/or expanding existing would be a plus The City Manager at Freshmen is by far the most demanding position. It requires such a degree of talent, guts, and leadership. If you have it in you, send your profiles to us. Industry: E-com, Food & Beverages Retail Internet Employment Type: Full-time Desired Skills and Experience Sales,Marketing,Operations,Supply Chain,Customer Experience,Sales Head
Hi all! We are a new age media startup (CupShup) on a mission to redefine the way brands communicate with their target audience. Looking for City Managers in Delhi/NCR. What will you do: Everything (Business Development, Client Servicing and everything in between). Yes, you have to get your hands dirty with Operations, Team management etc. What you need to have: We are sector agnostic and looking for people with Get shit done attitude to make a dent in Media industry. Work Ex- Media and/or Start-up background will get a Free hit of course. Location: Delhi-NCR CTC: 3.5 - 4.5 LPA + Incentives + ESOPs
I am looking for a dynamic person who is an avid learner and passionate about education sector.
Agrosiaa is a pioneering online shopping platform for all the agricultural products available under the sun. Whereas for a buyer, may be a farmer or an urban gardener, Agrosiaa serves as a dedicated-to-agriculture shopping mall with the widest range of products of different categories. We have anything and everything related to the field of Agriculture. Right from variety of seeds to machinery to books, Agrosiaa is a dedicated marketplace for the buyers and vendors alike. We aim to give our customers a maximum choice and a great platform to the vendors to showcase any number of products they want.
Startup looking for a operations manager. Need dynamic person only.
Role Description: The Business Development Associate will be a front line soldier, responsible for getting growth (Customers – Students and Parent leads) for our Teachers by tapping into the demand through various online and offline channels. The Associate will directly report into the Operations Head, Cofounder of the company and will anchor and drive end to end Growth metrics for the company and our Teacher partners by planning for Demo Classes for the Teachers. The Associate will be responsible to manage the Planet Spark Engine of Growth end to end to achieve the Company Vision of 40:200.
Looking for a fresh & dynamic individual, who has the zeal to grow in life. We are looking for a dynamic & smart individual with a sales flair & understanding to handle the day to day operations. Ideal candidate would be the one with good communication skills and fire in the belly to learn & grow with the organization. Ample of opportunity for anyone to learn & grow and also get exposure of various industry segments. In-hand salary would be between 15K to 20K based on the interview with an additional incentive of INR 30,000 paid annually basis performance. If you believe, you can perform better here, salary no bar. It may be revised within 6 months as well.
Must be fluent in English. Graduates in Tourism preferred, but no bar for deserving candidates.
Job description Does the challenge of driving decisions in a dynamic environment excite you? Do you love solving complex business problems using technology? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding “YES”, read on! Klicpic is the disruptive player in a multi-billion dollar market, and we are looking for an ambitious HR and Operations to establish operations that help us scale multifold. Our fast-paced team is actively changing the way the world works, and we need someone who is resourceful and a quick learner to dive in headfirst. If keeping team together is what you do, and solving complex problems is simply second nature, you will feel right at home here. As the Operations and HR Specialist, you will work closely with and report to the company Director. We’re a team of incredibly smart and dedicated people—all working toward the same goal: to be the best in the world at Newborn Baby Photography. Roles & Responsibilities • Draws upon general HR Services and Operations knowledge to translate business needs into HR Services/Operations solutions, which are delivered, to a small-size contained team. • Provides day-to-day, first-level supervision in the adoption/implementation, execution and maintenance HR Services and Operations metrics • Identifying and implementing opportunities that increase efficiency, decrease cost, reduce waste and increase quality. Desired Skills and Experience • Must have o Exceptional verbal and written communication and Interpersonal skills o Good Analytical skills o Team Player/Attitude Problem solving skills o Good knowledge of the Microsoft Office Package - Specifically, MS Excel/Outlook • Good to have o Post-offer Engagement & On-boarding o Employee Life Cycle Management o Performance Management System o Employee Engagement o Reward & Recognition o Exit Process o HRMS experience o Process Improvements o Operations management o Inventory Management
CAROK is a Pune based startup with a mission to bring trust, transparency and efficiency to the automotive care sector. CAROK has a tie-up with a large number of car service providers in Pune. Using the CAROK website, mobile app or call centre, a customer can get competitive quotes for his/her car servicing and also book a servicing appointment at their convenience. Along with this, CAROK's trained mechanics & service advisors will personally supervise the servicing of the customer's car to ensure that the service centre does a good job.
Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus
Want young and confident person for below responsibilities: - - Conduct Sales drives – Meeting Pathology Lab owners - Ensure the operations run smoothly - Ensure coordination between client and customer service executive - Plays an active role in marketing events/camps Degrees/Skills required - BCOM/BBA Graduate - Must have good communication skills (Mandatory Criteria) - Should have Problem solving attitude - Should be ready to do field work - Should be able to converse in English, Hindi & Marathi You can email CVs of Interested Candidates on careers@HealthPlease.in
iKeva is an early Indian start-up that provides work-spaces in prime locations with community and member benefits. Currently, it has 4 centers in Hyderabad, Bangalore, and Chennai.
The job portal is to be launched soon to cater for South East Asia based companies/employer's recruitment needs and Job seekers in South East Asia. Duties : - Lead Portal Management activities - Lead Marketing Team - Lead Client Account Management Team - Lead Advertisement activities Job description Portal Management : - This will includes updating of portal with day to day updates. - Working with IT team for upgrade and problem trouble shooting. Marketing Team : - Marketing team will be working from both India and Overseas. - Marketing personnel who are supposed to visit clients and meeting clients & job seekers at our abroad office, will only be working in south east asian country. - All other activities will be taken care by a strong marketing team in India. This team will be working from our office in India Client Account Management Team: (Same as Marketing team) - Client Account Management / team will be working from both India and south east asian country - Client Account Management personnel who are supposed to visit clients and meeting clients and job seekers at our Singapore office will only be working in south east asian country. All other activities will be taking care by a strong marketing team in India. Advertisement activities: - Required to plan and carry out advertisement activities in south east asian country. - The prospective operational head can form a team in India for this purpose and carry out activities in south east asian country with our advertisement team in working south east asian country. Quantification and Skill Set required for the Manager a) Master Degree, Mphil, Phd b) Previous work experience in a job portal at management level. c) Very good soft skills.
Rocket Kommerce LLP: We are a Bangalore-based top-tier stealth-mode e-commerce enabling technology & solutions company powering several brands and leading e-commerce companies in India. Our product is a Cloud-based SaaS Inventory, Warehouse Management & Omni-Channel Solution. We have deep relationships with leading e-commerce companies in India and have processed over Rs 1500 crore of GMV. We are building out our product and technology platform and other services anticipating HUGE demand over next 6-12 months. We are incubated, run and mentored by people from Facebook, Stanford, MIT, NASA, Columbia University, IIM, NIT, etc. This is a terrific opportunity to get into this high growth company at an early stage with great equity/ stock option. Website: www.rocketkommerce.com JOB OBJECTIVE: Responsible for overseeing all aspects of logistic and e-commerce operations including: vendor relations, product listings, vendor payments, keeping clear and open communication with e-commerce companies, monitor daily sales, and generate monthly sales report. The ideal candidate must be exceptional and very detailed oriented. Roles and Responsibilities: • Posses a good understanding of online technologies including online shopping and marketplace • Coordination and close interaction with Category Team at e-commerce companies and vendors. • Interface with vendors and e-commerce companies to ensure expectations are aligned with delivery target. • Manages issues resolution with appropriate levels of urgency with internal personnel using solid negotiation skills and escalating to management. • Timely Stocking of Inventory (PI, PO, Invoice, Delivery Logistics) • Timely sharing of sales and payment reports. • Developing a dynamic pricing strategy of sales, EOSS, festivals and lastly for stock clearance. • Should be well versed in Purchase and procurement. • Ensure vendors are paid on time • Consolidate reports for vendors with sales performance and feedback. • Consolidate sales and inventory reports for Financial Controller • Ability to multi-task the activities with shifting priorities Skills Required: • Strong Relationship Management skills and Crisis Management skills. • Strong Communication and Interpersonal Skills. • Ability to work in an unstructured and rapidly growing environment. • Ready to take ownership and has drive and strong ability to execute. • Excellent time management skills • Highly energetic and self-starter Criteria: • 3+ years of experience • Prior experience ideally in an e-commerce company or start-up is a plus • Degree/Post Graduation If interested please call - 08042640010. Contact person - Ranjeeta
Pitch the idea to clients and convert them Maintain ongoing client relationships Onboard various vendors, and maintain relationships with them
CarOK is an online platform for car servicing & repairs. Currently based out of Pune City with more than 3000 happy customers. CarOK service advisors inspect your car & tell you the minimum work required. The CarOK team sends you multiple quotes for your car's work and then the advisors pickup, supervise and drop off the car at your doorstep.
The Hive is looking for a talented and passionate General Manager to build the Hive community in Bangalore and the brand Hive across India. General Manager will lead the Community Management team for our first location (60,000 sq.ft shared office space) at VR Bengaluru to: - Create a collaborative environment amongst our members through events and partnerships - Maintain 100% occupancy. Achieve sales target goals, and manage churn - Ensure that building is fully operational and processes are running smoothly - Effectively manage a team to ensure a healthy and growing community - Engage in the larger city community by attending events and networking with local start-ups and organizations - Lead the integration and deployment of the Hive technology platform The ideal candidate is entrepreneurial, experienced in hands-on implementation, and effective in building / growing a community and managing the P&L. About The Hive: The Hive is a pan-India platform for entrepreneurs, freelancers and emerging enterprises. We provide plug & play workspaces that are inspiring, inherently collaborative and generative of new business opportunities. Combining our expertise in real estate, technology, design and community building, we are committed to challenge the convention in India and create a nationwide network (online and offline) of high-energy, high-amenity work environments that make our members more successful. The first Hive location is a 60,000 sq.ft premium space at VR Bengaluru (www.vrbengaluru.com), an integrated lifestyle destination combining premium retail, 9-screen multiplex, F&B and family entertainment selections, boutique hotel and serviced residences, and collaborative work spaces. The Hive is a subsidiary of the Xander Group (www.thexandergroup.com), a leading emerging markets institutional investment firm focused on long term, value investing in the infrastructure, hospitality, entertainment, retail and real estate sectors.
Healing in the Himalayas. An iconic Ayurveda healthcare destination integrating a world class therapeutic care facility with award winning stay facilities, set in the pristine Kumaon Himalayas requires a General Manager to take charge of overall business operations. Customer focused, process driven, and proven track record in managing teams successfully in high performance driven organisations. A perfect option for those who would like a professionally fulfilling career set in one of the most inspiringly scenic places on earth- the Himalayas.
Start up atmosphere Responsible and competitive culture Tremendous scope for learning Flexible timing
Person with relevant logistics and supply chain management experience. He should be responsible for operations management. Must have good excel knowledge. Should be able to manage floor operations and team coordination as well.
At Aki, we obsess over our culture because we believe that when we treat our employees exceptionally, they, in turn, treat our clients exceptionally. Drop us a line if you’re interested in being part of something groundbreaking