About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.
This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.
Key Responsibilities:
- Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
- Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
- Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
- Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
- Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
- Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
- SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
- Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
- Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
- Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
- Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
- Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
- Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.
Requirements:
- Education: Post Graduate (MBA preferred).
- Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.
Skills:
- Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
- Strong vendor management and negotiation skills, including SLA adherence.
- Knowledge of telecom and data center infrastructure operations and relevant security standards.
- Ability to design and optimize operational workflows and SOPs.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
- Strong communication and analytical skills.
- Experience of working with ticketing systems.
- Basic project management skills.
- Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
- Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
- Location: Candidates must be based in Delhi/NCR.
Other Requirements:
- Willingness to work flexible hours and roster-based shifts (including Sundays).
- Comfortable with a 6-day workweek.
- Location: Work-from-office (Noida, Sector 2).
- Willing to travel to data centers across India when needed.
- Flexibility in communication with both technical and non-technical stakeholders.
- Proactive and solution-oriented approach to challenges.
Benefits:
- Competitive salary aligned with industry standards and experience.
- Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
- Exposure to strategic and high-impact operational roles across telecom and data center verticals.
- A dynamic and collaborative work environment with growth potential.
- On-the-job learning in telecom regulations, infra compliance, and vendor governance.
- Potential for growth within the organization.
- Exposure to new and innovative technologies in the telecom and data center space (if applicable).
- Specific training opportunities in telecom regulations or technologies (if applicable).
Shubham Vishwakarma
Full Stack Developer - Averlon
About MyOperator - VoiceTree Technologies
About
MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:
- Cloud Call Center/ Contact Center Software
- WhatsApp API
- IVR and Toll-free Number
- Multi-store telephony
- Enterprise Mobility
MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.
MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.
In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)
Company video
Company social profiles
Similar jobs
React.js
Javascript
Redux/Flux
React NativeJob Description:
We are looking for a React JS or React Native Developer to join our team.
In this role, you will be entrusted with developing JavaScript applications using React.js or React Native.
Apply now for the role of a React.js or React Native Developer at Codebuddy, which is opening doors for skilled, energetic developers looking for MERN Stack Developer Jobs.
If you can help us design and create multiple layers of applications while working cross-functionally across different infrastructures. You would fit perfectly if you love problem-solving, design, and creating quality offerings.
Responsibilities:
- Developing existing programs by analyzing user requirements and identifying areas for modification by R&D followed by coding.
- Develop UI in HTML, CSS, and JS and integration with the backend using REST API.
- Translate storyboards and various use cases to create high-performing apps.
- Write, execute, and maintain clean, reusable, and scalable code.
- Integrate our various data storage solutions.
- Ensure responsiveness and boost the performance of our apps.
- Find and address the various bottlenecks and bug-fixes.
- Work on JavaScript/Typescript using React Native/React, Redux & Node.js.
- Help in code automatization.
What You Need To Apply(Technical Competency):
- Good knowledge of JavaScript, React, API.
- Knowledge of JavaScript Stack / Framework.
- Knowledge of Object-Oriented Programming
- Ability to document their code.
- Understanding accessibility and security compliance.
- Good knowledge of GIT
- Ability to multitask and work in a fast-paced environment.
- Self-motivated with the ability to work independently or jointly in a self-directed way.
- Demonstrated successful development of web or mobile-based applications
- Proven analytical and problem-solving capabilities
- Keen attention to detail
- Strong work ethic and desire to build industry-leading products
- Proactive instead of reactive
- Looking for ways to improve self and projects.
Interpersonal skills:
- Must be comfortable working in a team and independently when required.
- Must be disciplined, proactive and self-motivated.
- Needs to have problem-solving and analytical skills.
If you have it all in you, we are happy to have you with us!
Job Summary:
We are seeking an experienced and motivated QA Lead with a strong background in testing Salesforce applications. This is a hands-on role requiring 90% manual testing while leading and mentoring a team of Senior QA Engineers. We are specifically looking for candidates who are currently not employed or serving their notice period and can join our team on or before feb 17th.
- Key Responsibilities:Hands-on Testing (90%)Design, execute, and manage comprehensive manual test cases for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and Lightning components.
- Conduct end-to-end testing of Salesforce-specific features, integrations, and customizations.
- Identify, document, and track defects, ensuring their timely resolution and thorough testing coverage.
- Team Leadership (10%)Lead, mentor, and inspire a team of Senior QA Engineers.
- Foster a collaborative and high-performing team environment while encouraging skill development.
- Provide technical guidance and problem-solving strategies to team members.
- Quality Assurance StrategyDefine and implement QA strategies tailored to Salesforce applications.
- Develop and monitor QA metrics to assess quality and performance.
- Collaborate with development and business teams to align on QA objectives.
- Optional Automation InitiativesDesign and implement automation frameworks for Salesforce testing using tools like Selenium, Provar, or similar (if applicable).
- Enhance testing efficiency through the adoption of automation strategies.
- Process ImprovementIdentify inefficiencies in QA processes and recommend improvements.
- Advocate for best practices, including regression and performance testing.
- Collaboration and CommunicationWork closely with cross-functional teams, including development, product management, and stakeholders.
- Provide clear updates on testing progress, risks, and resolutions.
- DocumentationMaintain comprehensive documentation, including test plans, test cases, and bug reports.
- Ensure adherence to QA standards and processes.
- Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience:7+ years of QA experience, with at least 2 years in a leadership role.
- Extensive experience testing Salesforce applications (Sales Cloud, Service Cloud, Experience Cloud, etc.).
- Proven ability to manage QA teams and drive quality strategies.
- Skills:Strong expertise in manual testing (90% hands-on work required).
- Familiarity with Salesforce development lifecycle and release management processes.
- Proficiency in test management tools like Azure DevOps, JIRA, or similar.
- Excellent problem-solving, analytical, and communication skills.
- Bonus Skills:Experience with automation frameworks like Selenium or Provar.
- Salesforce Administrator or QA-related certifications.
Important Note:
We are only considering candidates who are currently not working or serving their notice period and can join immediately, on or before feb 27th.
- Why Join Us?This is a unique opportunity for a hands-on QA Lead who is passionate about ensuring the quality and reliability of Salesforce solutions. You will play a crucial role in driving the success of our Salesforce-based projects while fostering a high-performance QA team
HTML/CSSJavascript
Angular (2+)
AngularJS (1.x)Job Description:
- Creating proxy-based applications
- Migrating legacy applications to new technologies
- Maintaining applications/websites and troubleshooting
Skills & Experience:
- Well-versed with SSO, Shibboleth and SAML
- Should have decent knowledge of networking
- Good with .NET web applications, MVC, RestAPI, REACTJS, NODEJS, HTML, CSS
- Should have previously worked on applications based on SAML, SSO and CDNs.
- Should know Identity Providers, access gateways and integration with SSOs
- Inventory Analyst (Req 1)
Must have skills:
Should have experience as End user in SCM
Expertise in Supply Chain Management (SCM) Oracle preferred
Experience in Inventory Management
Should have knowledge on Warehouse Managemnet
- As an Inventory Analyst at Viasat, you will coordinate and route the flow of material between contract manufacturers and distribution centers in North America, Europe, and Asia.
- You will expedite parts to remedy any shortage problems.
- You will perform purchase order receipts, create travelers, and maintain records of material flow.
- Updating logs, databases, maintaining files, project reports, specifications, product information, and documentation.
- Preparing processes and status reports, assigning and monitoring documents/databases, and reviewing documents/databases for accuracy and completeness.
- Your ability to clearly communicate and build rapport with internal customers and key suppliers will be an essential skill in this role.
- You will be responsible for incoming and outgoing material flows primarily supporting engineering activities.
- Monitor the flow of material and parts between various suppliers and internal departments to meet tight schedules.
LOOKING FOR IMMEDIATE JOINERS as IT RECRUITER
both Freshers and Experienced for our Bangalore location.
Python
Django
Amazon Web Services (AWS)Notice Period: Immediate to 15 Days
Key skills: Python development, AWS, Lambda Experience into Python developers(with design and development experience) not people with the machine learning experience. AWS Mandate experience required.
We are seeking a Software Design Engineer with hands-on design skills and exceptional unit testing experience. This person will be responsible to design, develop and troubleshoot software programs for laboratory medical device new product development. The incumbent practices and propagates engineering practices on design principles, code quality, refactoring and unit testing.
Responsibilities
- Prototype, design, refactor, implement, unit test Windows based software applications
- Participate in cross-functional project teams to refactor and design software
- Work with multi-discipline teams on new product introduction project while adhering to software development and source control processes
- Document software, write technical specifications for interfaces and testing
Qualifications
- Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 8+ years of experience
- Expert architecting, designing and developing C++/C# based solutions
- Strong software design skills - expert in OOA/OOD development methodologies, software design principles and design patterns
- Experience in Agile development processes and philosophies.
- History of driving project execution and timely delivery while ensuring a quality focus
- Ability to work well with people and be both highly motivated and motivating
- Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
- Ability to work independently and proactively with minimal direction
Nice to Have
- Experience working with Docker / Containerization technologies is a big plus
- Experience in medical device design & development is a plus
- Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology or flow cytometry systems is a plus
- Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
- Experience in software code and build management is a plus
JavascriptHTML/CSSZoomRx is a rapidly-growing market research and consulting company founded upon the belief that there is important work to be done at the intersection of data, healthcare, and technology. We help some of the world’s biggest biopharmaceutical companies answer questions no one else can. We use innovative data analytics expertise like our AI-based platform, Ferma to provide an edge to our clients within their highly competitive marketplace. We support our clients through their entire business lifecycle; providing market intelligence that helps them launch new therapies, optimize promotional efforts, defend against competitive pressure, shape marketing strategies, and much more.
At ZoomRx, we have a flat organization structure where everyone is encouraged to take risks, learn from mistakes, and continuously grow towards realizing their career goals. We offer a collaborative, environment that optimizes for:
We have offices in Boston, New York City, San Francisco, San Diego, and Chennai, and we are growing rapidly. To help fuel our growth, we are now looking for a Senior Software Development Engineer to join our vibrant community.
Do you like being part of such a team? Does ZoomRx seem like a community where you can see yourself growing while making an impactful contribution to what we do? If yes, we would want to hear from you.
.NETReact.js
C#
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon