Data Entry Operator

Azure Chatbot Developer

Location :Bangalore / Mumbai / Pune

Job Description

Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle

f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.

g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET

i) Knowledge of Python and NodeJS is a plus

j) Ability to design and optimize SQL Server 2008 stored procedures.

k) Experience with JQuery, CSS3, HTML5 or similar technologies.

l) Ability to adapt quickly to an existing, complex environment.

Job Title: Hotel Operations Executive

Experience: 6 Months to 1+ Years

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 6 Months to 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Position Responsibilities :

1. Prime focuses on installation, testing, and configuration for Oracle, ASM, backup/recovery, security, monitoring, maintenance, logging, HA, and DR setup.
2. Managing hundreds of Oracle databases using more innovative routines/tools to identify the opportunities for better security and availability 
3. Setup and manage Oracle OEM
4. Analyze, solve, and correct issues in real time
5. Bring standards across environments and products by developing SOPs.
6. Optimize day-to-day operations and bring efficiencies
7. Plan and implement industry best practices for the best utilization of available resources
8. Perform duties in compliance with Deltek, industry, and regulatory security and compliance standards as defined
9. Work with cross-functional teams to assist in application and hosting optimization
10. Respond effectively to high-priority issues and incidents when needed
11. Provide Technically expertise and training to internal and external teams for Oracle Administration
12. Work independently and with a global team on highly specialized projects
13. Provide on-call support as required
14. Perform duties in compliance with Deltek, industry, and regulatory security and compliance standards as defined.

Qualifications :

1. 10+ years of Oracle DBA experience, at least 4 of which are in 12c or newer with multitenancy in a virtualized environment, AWS is preferred
2. In-depth knowledge and extensive hands-on experience with Oracle, Grid, ASM, OEM, Fleet Management, RMAN, Data Guard, TDE, CMU, Patching, and other critical components of Oracle
3. In-depth knowledge of Pluggable Databases, Virtualize Platform, Linux OS environments, and operating system Internals
4. Thorough understanding of configuration options, configurable components, concepts, and technologies
5. Strong expertise and hands-on with installation, configuration, backup, and restoration of all data
6. Extensive experience in troubleshooting and maintaining 100+ database instances using a variety of tools
7. Experience with large-scale database management designs, best practices, and issues
8. Good experience with database scripting Shell/python scripting to manage effort-consuming tasks in a more innovative way
9. Excellent verbal and written communication skills
10. Excellent time management and prioritization skills with an ability to escalate concerns or questions
11. Data-driven solid analytical skills, ability to create reports and present decision-supporting data/patterns
12. A plus is knowledge and experience in OCI (Oracle Cloud Infrastructure), Snowflake, and Rubrik.
13. Individuals will be working European hours to support Denmark. 
14. Perform duties in compliance with Deltek, industry, and regulatory security and compliance standards as defined.
15. Improves and contributes towards the team's delivery process and raises change requests appropriately. Can estimate the effort required and ensure priority & urgency are understood. Ensures appropriate monitoring is in place.
16. Displays good skills in executing and creating solutions for toil reduction and efficiency. Exercises abilities in troubleshooting, critical thinking, and problem-solving.
17. I can handle all incidents and lead incident response with appropriate communication. I take a systematic approach to problems and see them through to the conclusion. 
18. Deliver business value by improving functional/product knowledge by executing best practices and contributing ideas toward innovation.
19. Ability to exercise analytical and technical thinking across multiple areas of responsibility.
20. When delivering tasks, collaborating, and managing feedback, the sphere of influence influences the supervisor, peers, clients, and other teams. Decisions' impact affects a wide range of teams or areas of responsibility and facilitates the crafting and implementation of strategies.

    Focussed on delivering scalable performant database platforms that underpin our customer data services in a dynamic and fast-moving agile engineering environment.

·    Experience with different types of enterprise application databases (PostgreSQL a must)

·    Familiar with developing in a Cloud environment (AWS RDS, DMS & DevOps highly desirable).

·    Proficient in using SQL to interrogate, analyze and report on customer data and interactions on live systems and in testing environments.

·    Proficient in using PostgreSQL PL/pgSQL

·    Experienced in delivering deployments and infrastructure as code with automation tools such as Jenkins, Terraform, Ansible, etc.

·    Comfortable using code hosting platforms for version control and collaboration. (git, github, etc)

·    Exposed to and have an opportunity to master automation and learn to use technologies and tools like Oracle, PostgreSQL, AWS, Terraform, GitHub, Nexus, Jenkins, Packer, Bash Scripting, Python, Groovy, and Ansible

·    Comfortable leading complex investigations into service failures and data abnormalities that touch your applications.

·    Experience with Batch and ETL methodologies.

·    Confident in making technical decisions and acting on them (within reason) when under pressure. 

·    Calm dealing with stakeholders and easily be able to translate complex technical scenarios to non-technical individuals.

·    Managing incidents, problems, and change in line with best practice

·    Expected to lead and inspire others in your team and department, drive engineering best practice and compliance, strategic direction, and encourage collaboration and transparency.

Please find the ServiceNow JD for Service Mapping:
• Overall 10+ years of application development out of which 3-5 years of ServiceNow development and implementation experience are required. • Prior experience with the Discovery module implementation in ServiceNow and strong knowledge of the CMDB and Asset Management modules • Strong knowledge of the latest version of CSDM. • Prior experience with Service Mapping implementation in ServiceNow is a must. • Good knowledge of the ServiceNow Events Management module. • Good knowledge of the ServiceNow basic applications like Incident, Problem, Change, Knowledge Management and Service Catalog • Design and implement new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Lists, Workflow Activities, Flows, Script Includes etc. • Develop and deliver customized portal web pages with custom widgets in ServiceNow portal using Bootstrap and AngularJS JavaScript frameworks. • Service Catalog and Request Workflow Design and Configuration. • Modules & Application implementation and Automated Test Framework knowledge. • Use of Mid server, web services, REST services configurations, schedulers, email, events and notifications. • Experience in JavaScript, Jelly Scripting, glide scripting, jQuery, Angular JS, Bootstrap, HTML, Ajax, and CSS. • Knowledge of technical components such as ServiceNow LDAP, SSO, Search, Reports, Users and Groups configuration. • Work with functional and admin teams to deliver automated workflow solutions in ServiceNow • Facilitate and support the rollout of new application and enhancements in ServiceNow • Advise functional and admin teams on design, development and overall ServiceNow best practices • Work with Business Systems Analyst to gather and review requirements • Experience with ITIL & Scrum methodologies • Working knowledge of relational database concepts and structure • Experience with security risks and impact from a development perspective • Integration experience with REST is must and SOAP is a plus • Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements • Knowledge on ServiceNow APM and ServiceNow SecOps is a plus • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases • Excellent communication skills (verbal & written) Location: Resource must be based in Bangalore and needed to be coming to Dell 6 Bangalore on Wednesdays.

Expereince : 2-4 yrs experience

• Experience in woocommerce customization
• Experience in theme and plugin customization
• Knowledge of Jquery & Javascript is an added advantage.
• Hands on experience with any E-commerce website will be an advantage

Roles and Responsibilities

• Design and implement components of our web application, and admin panel
• Build a robust, lightweight, and high-performance client-side app
• Translating designs and wireframes into high quality code
• Write documentation and guides for web app & admin panel

Key Qualifications

• Expertise in ReactJS/Redux
• Working knowledge of TypeScript or Flow is a plus
• PURE experience of 1.5 Years and more in Frontend Development
• Expert-level knowledge of developing, shipping, and maintaining Javascript applications
• Knowledge of general software design patterns
• Deep understanding of Javascript
• Up-to-date on the latest build tools, and libraries such as ES6, Webpack, Babel
• Proficient in Javascript with strong object-oriented design skills
• Able to work independently and drive results