BhaiFi Networks Private Limited Careers
Jobs at BhaiFi Networks Private Limited
Customer Success Manager
at BhaiFi Networks Private Limited
BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.
Responsibilities and Duties
- Provide world-class client support by working with clients to establish critical goals.
- Take ownership of the customer’s operational needs and steward throughout the organization as required.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Responsible for customer onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
- Ensure CSATs and NPS scores are maintained Assisting Sales Team
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Patient and active listener.
- Passion for service.
Qualifications and Skills
- High computer literacy and ability to learn new software.
- Knowledge of Technology and Software Solutions.
- Bachelor’s degree or equivalent education in Computer Engineering preferred.
- Job experience of 6 months to 2 years would be preferred.
- People from the Gurgaon location would be preferred.
People hiring at BhaiFi Networks Private Limited
Similar companies
Servify
About the company
Jobs
2
Clickpost
About the company
Jobs
5
binaryel
About the company
We are a product development company in the space of Insurance (USA markets).We at VF help companies minimse their insurance cost and guide thorugh a better benefits experience for their employees.
Our main office is located in New york and other office is in Pune.
Jobs
4
SAP
About the company
Jobs
2
Zycus
About the company
Jobs
17
MongoDB, Inc.
About the company
Jobs
5
Cognologix Technologies
About the company
Cognologix is a technology and business development firm with a focus on emerging decentralized business models and innovative technologies related to Blockchain, Machine Learning, Conversational Bots, Big Data and Search. We help enterprises to disrupt – both large and medium – by re-imagining their business models and innovate like a start-up. The Cognologix team excels at the ideation, architecture, prototyping and development of cutting edge products.
Jobs
10
Energy Exemplar
About the company
Energy Exemplar is the Market Leader in Energy Simulation Software; trusted forecasting and analysis for mission-critical financial decisions.
We are currently expanding our product team in Pune & Bengaluru.
Jobs
13