Practical Cordinator

Key Responsibilities

·      Act as the primary coordination point between clients, vendors, and internal teams.

·      Coordinate with clients and vendors to understand requirements and ensure timely execution.

·      Schedule and coordinate client meetings, review meetings, demos, and follow-up discussions.

·      Maintain regular communication with clients and provide updates on ongoing activities.

·      Handle post-app support and coordinate with the relevant technical/support team for issue resolution.

·      Follow up with internal teams and vendors to ensure client concerns are resolved within the required timelines.

·       Manage and execute the client onboarding process, ensuring all required activities are completed smoothly.

·      Collect, verify, maintain, and organize client-related documents and records.

·      Coordinate with clients for completion of required documentation, forms, agreements, and other onboarding formalities.

Required Skills

·      Excellent communication and coordination skills.

·      Strong follow-up and relationship management abilities.

·      Good interpersonal and client-handling skills.

·      Ability to coordinate with multiple stakeholders simultaneously.

·      Good documentation and record-management skills.

·      Strong organizational and time-management skills.

·      Proficiency in MS Office / Google Workspace.

·      Ability to understand client requirements and coordinate with technical/internal teams.

·      Problem-solving attitude with a strong sense of ownership.

·      Ability to work under deadlines and manage multiple priorities.

Preferred Candidate Profile

·      Graduate in any discipline.

·      1–3 years of experience in Client Coordination, Client Success, Customer Support, Account Management, Operations, or similar roles.

·      Candidates with experience in EdTech, School ERP, SaaS, IT services, or software-based products will be preferred.

·      Should be comfortable communicating with clients, vendors, and internal teams through calls, emails, and meetings.

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who

believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your

everyday life struggles. We can't do much about the manager!

Job Description:

As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, efficient lead management, and streamlined operations within the organisation. Here's a refined draft of your responsibilities:

1. Client Communication Management:

- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.

- Utilise effective communication skills to articulate the company's offerings and provide relevant information to potential customers.

2. Lead Allocation:

- Screen the incoming leads and allocate the relevant ones to team members.

3. CRM Utilization and Notification Management:

- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.

- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.

4. Collaboration with Finance Team:

- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.

- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.

5. Proposal Management and Client Engagement:

- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.

- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.

By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client

relationships as a Business Coordinator Intern.

About Us:

With over 10 years of experience serving 200+ clients across diverse geographies specific to real estate, we have launched a dedicated vertical for the real estate sector. Our comprehensive services are designed to support clients at every stage of their project lifecycle, from initial planning to closing sales.

Why Choose Us?

Proven Experience: Over 200 successful client engagements across diverse geographies in the real estate industry.

Holistic Service Offering: Covering every aspect of real estate marketing and sales.

Innovation & Creativity: Cutting-edge campaigns and creative assets that stand out.

Dedicated & Skilled Team: Experts passionate about driving results and fostering growth.

Role Overview:

We are looking for a proactive and detail-oriented Business Coordinator – Real Estate to manage operational coordination, business reporting, sales data management, and cash flow tracking for the real estate vertical. The ideal candidate should have strong coordination skills, excellent data management abilities, and experience in handling real estate operational processes. .

Key Responsibilities

1. Data Maintenance & Reporting

● Maintain and update all real estate business data with accuracy.

● Prepare daily, weekly, and monthly MIS reports for management.

● Generate reports related to sales, collections, inventory, and team performance.

● Ensure proper documentation and data organization across departments.

2. Inventory Data Management

● Maintain project inventory records, including unit availability, pricing, and status updates.

● Coordinate with sales and management teams for real-time inventory updates.

● Ensure inventory data is accurately updated in internal systems/software.

3. Sales Data Management

● Track leads, site visits, bookings, closures, and sales performance data.

● Maintain sales pipeline reports and team target tracking.

● Coordinate with the sales team for accurate reporting and follow-ups.

4. Collection Data Management

● Maintain customer payment and collection records.

● Track pending payments, due amounts, and payment schedules.

● Coordinate with finance and sales teams for timely collection updates.

5. Individual & Departmental Performance Tracking

● Maintain individual sales performance and target achievement data.

● Prepare departmental performance reports and dashboards.

● Support management with operational and performance analysis.

6. Software & CRM Updates

● Ensure timely updates of data in CRM and internal software systems.

● Maintain the accuracy of customer, sales, inventory, and payment records.

● Coordinate with teams to resolve discrepancies in reports or software entries.

7. Cash Flow Coordination & Management

● Assist in tracking project-wise cash inflow and outflow.

● Coordinate with finance and operations teams for payment processing and reporting.

● Maintain records related to receivables, collections, and financial coordination.

Requirements

Bachelor’s degree in Business Administration, Commerce, Management, or related field.

1–3 years of experience in coordination, operations, or MIS roles, preferably in real estate.

Strong knowledge of MS Excel, Google Sheets, and reporting tools.

Good understanding of CRM/software management and reporting processes.

Strong communication, coordination, and follow-up skills.

Ability to manage multiple tasks in a fast-paced environment.

• Manage the Founder’s calendar, meetings, appointments, and follow-ups.
• Coordinate with internal teams, clients, and external stakeholders.
• Handle emails, calls, correspondence, and important communications.
• Prepare reports, presentations, meeting notes, and business documents.
• Track assigned tasks and ensure timely follow-up and completion.
• Conduct basic research and provide required information to the Founder.
• Assist with meetings, travel arrangements, and official activities.
• Maintain strict confidentiality of business and management information.
• Support the Founder with day-to-day coordination and other professional requirements as assigned.

Job Responsibilities:

Handling all fresh inquiries by making outbound phone calls, answering basic queries, and scheduling their appointments with the Counsellors of K11.

These would be all the leads who have already inquired about the courses at K11 through various media.

The calls would NOT be cold calls to random data. Follow up calls to all these inquiries as required.

Update the details on CRM and other systems used by the company Submit daily activity report to immediate superior.

Desired Profile:

Excellent communication and coordination skills, counseling skills required.

Should be target-oriented, focused, proactive, and a keen learner (one who reads or is constantly learning and upgrading his or her knowledge base)

Preferred Qualifications:

Experience: 1 -4 years (Preferred a call center experience) Education: Graduate

Manage the executive’s calendar, appointments, meetings, and schedules.

Coordinate internal and external meetings and maintain meeting calendars.

Prepare presentations, reports, documents, and MIS as required.

Handle emails, correspondence, and follow-ups on behalf of management.

Coordinate with internal departments, clients, vendors, and external stakeholders.

Maintain confidential documents and business information.

Arrange travel, accommodation, and other logistics when required.

Prepare meeting agendas, minutes, and track action items.

Follow up with teams to ensure timely completion of assigned tasks.

Maintain records, files, and important documents.

Support management in day-to-day administrative and operational activities.

Handle multiple priorities and ensure deadlines are met.

JOB DISCRIPTION

Position: ERP Coordinator

Location: Noida

Industry Type: IT-Software / Software Services

Employment Type: Full Time, Permanent

Job Summary:

The ERP Coordinator Representative will provide technical assistance to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

ERP Coordinator Responsibilities:

• Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

• Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.

• Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.

• Design Customize Reports using the software and guide to teachers and administrator (As per the client).

• Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).

Skills Required: -

• Excellent problem solving and troubleshooting skills.

• Excellent communication skills.

• Must have problem solving and process improving mindset.

• Have basic knowledge of programming skills.

• Must have excellent knowledge of Microsoft Office (Word, Excel, etc)

Job Description – Executive Assistant

Position: Executive Assistant to Managing Director

Experience: 3–6 Years

Location: Ghansoli, Navi Mumbai

Employment Type: Full-Time

Reporting To: Managing Director

Job Summary

We are looking for a highly organized, proactive, and professional Executive Assistant to support the Managing Director in managing day-to-day schedules, meetings, communication, coordination, and administrative requirements.

The ideal candidate must have 4–5 years of experience as an Executive Assistant, Personal Assistant, or similar role, along with excellent verbal and written communication skills, strong organizational abilities, and a professional personality.

Key Responsibilities

• Manage the Managing Director’s day-to-day calendar, appointments, meetings, and schedules.
• Coordinate and schedule internal and external meetings, calls, and appointments.
• Act as the key point of contact between the MD and internal/external stakeholders.
• Manage and prioritize the MD’s daily agenda and ensure timely follow-ups.
• Handle emails, calls, correspondence, and communication on behalf of the MD when required.
• Coordinate with clients, vendors, business partners, senior management, and other stakeholders.
• Arrange travel, accommodation, transportation, and other travel-related requirements.
• Prepare meeting agendas, presentations, reports, minutes of meetings, and other documents.
• Follow up with various departments on tasks and action items assigned by the MD.
• Ensure timely completion of important tasks and provide regular updates to the MD.
• Maintain and organize confidential documents, records, and correspondence.
• Assist the MD with both professional and personal administrative requirements as needed.
• Maintain complete confidentiality regarding sensitive business and personal information.
• Anticipate the MD’s requirements and proactively manage schedules and priorities.
• Handle multiple tasks and priorities efficiently in a fast-paced environment.
• Perform any other responsibilities assigned by the Managing Director.

Required Skills & Competencies

• Excellent verbal and written communication skills.
• Strong English communication and professional email-writing skills.
• Excellent interpersonal and relationship-management skills.
• Strong calendar, appointment, and schedule management skills.
• Excellent coordination and follow-up abilities.
• Strong organizational and time-management skills.
• Ability to multitask and manage competing priorities.
• High level of professionalism, discretion, and confidentiality.
• Strong attention to detail and problem-solving skills.
• Proficiency in MS Office – Word, Excel, PowerPoint, Outlook/Google Workspace.
• Ability to communicate confidently with senior management, clients, and external stakeholders.

Eligibility

• Graduate in any discipline.
• 3–6years of relevant experience as an Executive Assistant / Personal Assistant / Management Assistant.
• Prior experience supporting a Managing Director, CEO, Founder, or Senior Executive will be preferred.
• Candidates must have excellent communication skills and a professional demeanor.
• Candidates should be comfortable handling both professional and personal administrative responsibilities of the MD.

Ideal Candidate

The ideal candidate should be well-spoken, confident, presentable, mature, highly organized, proactive, and dependable. They should possess excellent communication and interpersonal skills and be capable of representing the Managing Director professionally while maintaining complete confidentiality.

**Hiring: Executive Assistant – Founder’s Office**

**Location:** Gurugram | Work from Office

**Experience:** 2–3 Years

**CTC:** Up to ₹5 LPA (No Bar for the Right Candidate)

**Gender:** Female Candidates Only

**Joining:** Immediate / Early Joiners Preferred

### About the Role

We are looking for an **Executive Assistant – Founder’s Office** to support the **Founder, CEO, and Director**.

This is not a conventional Executive Assistant role. It is a high-trust, high-ownership position where you will work closely with senior leadership, manage critical priorities, coordinate across teams, and ensure seamless execution of important business initiatives.

### Key Responsibilities

* Manage and prioritize the Founder’s calendar, meetings, appointments, and schedules.

* Drive end-to-end follow-ups with internal teams and external stakeholders.

* Prepare and maintain MIS reports, trackers, dashboards, and business reports.

* Coordinate cross-functional activities and monitor timelines.

* Draft professional emails, presentations, meeting notes, and business correspondence.

* Handle confidential information with complete discretion and professionalism.

* Support the Founder, CEO, and Director in day-to-day business operations and strategic initiatives.

* Anticipate requirements, proactively resolve bottlenecks, and ensure smooth workflow.

### Candidate Requirements

* Female candidates only.

* 2–3 years of experience as an **Executive Assistant or in a senior management support role**.

* Excellent verbal and written English communication skills.

* Confident and professional while interacting with CXOs, clients, and senior leadership.

* Strong interpersonal, coordination, and stakeholder management skills.

* Advanced proficiency in **Microsoft Excel, Google Sheets, PowerPoint, and MS Office**.

* Tech-savvy with hands-on exposure to AI productivity tools such as **ChatGPT, Microsoft Copilot, Gemini, Notion AI**, or similar platforms.

* Prior experience supporting a Founder, Director, or C-suite executive will be an added advantage.

* Highly organized, detail-oriented, proactive, execution-focused, and comfortable multitasking in a fast-paced environment.

### Mandatory Requirement

**Only female candidates currently residing in Gurugram will be considered. Candidates based in Delhi or any other location are not eligible.**

### Employment Details

**Work Location:** Gurugram – Work from Office

**Payroll:** SPA Capital Services Limited

**Deployment:** Founder’s Office

**CTC:** Up to ₹5 LPA (No Bar for the Right Candidate)

Experience: 1–2 Years

Location: Jaipur

Employment Type: Full-Time

Industry: Digital Marketing Agency

Job Overview:

We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.

Key Responsibilities:

• Coordinate with different internal teams to ensure timely task completion.
• Track project activities, deadlines, pending tasks, and deliverables.
• Maintain and regularly update CRM with accurate client and lead information.
• Manage follow-ups with internal teams and clients.
• Track client requirements, feedback, approvals, and pending information.
• Ensure proper client onboarding and handover between teams.
• Monitor CRM follow-ups and ensure no leads or client activities are missed.
• Identify process delays and escalate issues to the concerned manager.
• Prepare daily/weekly MIS and process reports for management.
• Maintain trackers, documentation, and process records.
• Support the team in improving internal processes and workflow efficiency.

Requirements:

• 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
• Good knowledge of Excel/Google Sheets and CRM tools.
• Strong communication and follow-up skills.
• Excellent organizational and time-management abilities.
• Ability to coordinate with multiple teams simultaneously.
• Strong attention to detail and problem-solving skills.
• Basic understanding of digital marketing is preferred.
• Ability to work in a fast-paced agency environment.

Key Skills:

CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation