Job Description: Champion for the Operational Efficiency framework across Stores focusing on targets and ensuring compliance to Standard Operating Procedures (SOP), and resource optimization. To assist in end-to-end establishment of new store outlets, train and develop the workforce to adhere to the Anand Experience, conduct store audits and enhance customer experience through consistent interactions with the Store Teams Job Brief Store Operations Efficiency Framework Study the store operations and design the operations framework for efficient functioning of stores to meet business targets in keeping with the Anand Experience Highlight key aspect of store performance and develop processes and metrics for measuring each section of the store Train/educate key stakeholders in each Store on the Operations Efficiency Framework Prepare a framework for monthly dashboard and audit reports for giving feedback on Managers to the Management on the Operational Excellence reports Manage the new store set up with the perspective of adherence to operations efficiency framework Store Operations Define the Anand Experience for every role in each store Champion the Anand Experience with frequent checks and reviews Review operations across stores maintaining a focus on Store Targets Understand trends in performance, analyse root causes and suggest corrective actions to Management Developing the Stores team to support in delivery of business for each role at the Store Review maintenance of equipment, facility, and grounds through the use of a preventative maintenance program Visit to Stores to conduct 'training need analysis' for Guest Services levels in Operations - Team member, Floor Supervisor and Store Manager Implement effective control measures to reduce running costs of the Stores SOP Compliance Understand the complete sequence of store operations and relevant touchpoints for thorough implementation of SOPs Provide adequate training to all stores staff for aligning to SOPs Conduct biweekly audits and surprise audits to check on compliance to SOPs Ensure compliance for driving the Anand Experience standards across all stores Formulate a transparent grading system for evaluating SOP compliance by stores- Identify store that adheres to SOP for monthly ‘SOP Compliance Award’ Co-ordination & Reporting Co-ordinate with HR department to ensure adequate manpower planning at each store Ensure basic hygiene and amenities are provided to staff Prepare monthly audit reports give feedback to Store Manager and Management for improving operational efficiency Requirements Qualification Span of Experience Master’s Degree in Operations Management 6 to 8+ years of relevant experience in retail hospitality with multi-store operations/training experience Technical Competencies Behavioral Competencies Store operations/Logistics Management Data analysis SOP/Process redesign Planning & coordination Initiative Effective communication skills
Reports to Category Head Supervisory Role Yes Direct Reportees 1 to 2 Internal Stakeholders Brand/Sales/Marketing/Creation Center External Stakeholders Partners across channels/ retailers Description of the role This role will be responsible for driving category level business growth both topline and bottom line. Role Responsibilities • In & Post season management. • Manage category margins, profitability & inventory • Manage Product lifecycle • Analyze market trend and competitive landscape by segment to recommend product assortment & price positioning. • Identify and fulfill gaps in the current product portfolio. Qualification and Experience • Should be an MBA Graduate from a premier institute.• 5~8 years of channel or category management. • Sales experience will be an added advantage.• Strong Analytical Skills.• Proven ability to handle ambiguity.• Excellent leadership, planning, team management and relationship management skills/ ability to influence peers.• Multi- faceted & Strategic Thinker with an ability to deliver results.
GigIndia is India's Fastest On-Demand Workforce for businesses to scale effectively. GigIndia is defining the future of work by empowering Students, Job Seekers and Home-makers with access to remote work opportunities from top tier businesses across 35 cities in India. GigIndia has over 100+ customers globally and 700,000+ Giggers in India. GigIndia has raised multiple rounds of investments from renowned angels and VCs from India, China and Japan. GigIndia was also recognised as one of India’s Top 30 Tech startups in 2019 by YourStory.Key Responsibilities: Ensuring strictly adherence to Company policies and legal Compliances Organizing workflow and ensuring that employees understand their duties or delegated tasks Setting goals for performance and deadlines in ways that comply with the company's plans and vision Monitoring employee productivity, attendance and providing constructive feedback and coaching Ability to manage team of 50-100 members Criteria: 1. Excellent communication skill (local language can be preferred) 2. Ensuring great customer service and client satisfaction. 3. Knowledge about Operating internet-based applications 4. Well versed with local areas 5. Should be willing to commute to different areas of the city, if required 6. Should have a team handling/supervisor experience
Serve as the point person for office admin duties including: Maintenance Mailing Supplies Equipment Bills Errands Shopping Schedule meetings and appointments Organize the office layout and order stationery and equipment Maintain the office condition and arrange necessary repairs Partner with HR to update and maintain office policies as necessary Organize office operations and procedures Coordinate with IT department/vendor on all office equipment Ensure that all items are invoiced and paid on time Manage contract and price negotiations with office vendors, service providers and office lease Provide general support to visitors Assist in the onboarding process for new hires Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements) Liaise with facility management vendors, including cleaning, catering and security services Plan in-house or off-site activities, like parties, celebrations and conferencesGood to have: Proven experience as an Office manager, or Administrative assistant Knowledge of office administrator responsibilities, systems and procedures Proficiency in MS Office and Google Docs Hands on experience with office machines (e.g. fax machines and printers) Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Excellent written and verbal communication skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
Operations forms the core of Mutterfly and we are looking for an operation executive to join our growing team and help scale the company's operations.As an operations executive, you will be working on1. Monitoring customer feedback and resolving queries.2. Liaising with the logistics team to optimise delivery schedules.3. Identifying process gaps and building automated solutions with the help of the Tech team.4. Identifying business opportunities and working with the founding team in executing expansion plans.More than work experience, we are looking for individuals who are- Confident and great self-learners- Possess excellent verbal and written communication skills- Eager to work with startups and gain front to back understanding of how business works.- Believe in a world where we will own less and experience more.If this sounds like you, we would love to hear from you
Lumturo Technologies Private Limited is an on-demand field servicing platform that acknowledges the expertise of field technicians and service engineers in a diverse group of industries, including consumer electronics, consumer durables, home appliances, industrial machinery, healthcare, facility management services etc. The technicians are credible experts who can work in their industry-specific domain on an independent freelancing model.Selected intern's day-to-day responsibilities include:1. Engage in market research2. Reach out to build optimal service operations network3. Establish operations in new geographies4. Be the company's face on ground, maintain relations with clientele and help foster growthOnly those candidates can apply who: - should be able to speak in Kannada (and English or Hindi)- are available for full time (in-office) internship - can start the internship between 12th Nov'19 and 12th Dec'19 - are available for duration of 3 months
Act as the privileged contact person with prospects & clients for any specific technical question✓ Act as intermediary between Sales team and other teams (R&D, procurement, construction) regarding all the technical aspects of C&T’s products & services✓ Assist the Sales & Development team in the site prospection (site’s visit and detailed reports)✓ Conduct or make conduct pre-feasibility and detailed studies for floating solar projects: layout, modelling, components listing, geographical implantation, yield energy simulation, anchoring notes, technical notes…✓ Build the technical offers with the Sales team✓ Support the Sales team on technical data to establish budget & business plan✓ Support the R&D and Construction teams regarding product innovation (brainstorming, CAO, numerical simulations and modelling, suppliers/partners meetings…) with inputs about markets needs✓ Conduct regular technology and competition watch You are mastering Microsoft Office software, SolidWorks, AutoCAD or equivalent 2D CAO software, PVSyst, and ideally ArcView or equivalent GIS software. Fluent in English. Another language will be also appreciated. You have good relational and writing skills (especially for technical reports drafting), and you are able to adapt, prioritize and self-manage. With a capacity for synthesis and a critical mind, you are proactive and pragmatic.
Operations Manager - retail & distribution of imported cosmetics.- Identifying & management of distributors pan India and willing to travel for such business developement.- Strong experience in FMCG industry & relationship management.- Should be energetic, progressive & creative with excellent conflict resolution & problem solving skills.- Planning & executing business growth (profit maximisation & driving sales).- Should have strong financial technical s kills, analytical abilities, be able to give monthly report generation on KPI * general financial reporting.- Develop & identify new business opportunities along with promotional & merchandising activities.- Should be well organised & motivated with the ability to multitask and meet deadlines.- Should have inventory managemnet skills, reducing shrinkages & ensure timely stock replenishment.- Should be able to handle compliance process of imports & overlooking and management of supply to business partners within timeline.- Mapping competition and benchmarking in terms of actegories, price point, etc.
Veera is a dynamic US-Based startup, working to revolutionze the way rural markets are accessed and developed. The Operations Lead will be responsible for desinging and deploying a rural distribution strategy with our partners pan-India. This would mean the role would consist of the following:1. Create rural logistics scheme, detailing the physical infrastructure and partners needed2. Work with financial entities and CFO to build a 'financial logistics' plan to limit revenue leakage in the supply chain.3. Monitor, fulfill and service the entire Veera supply chain, setting up touchpoints for data collection.4. Ad-Hoc tasks as needed Compensation will be on an options basis, with commission based on channels succesfully created. This is open to discussion. There is an opportunity for rapid career advancement, with the startup eventually looking to hire the Operations Lead into the COO (Chief Operations Officer) role.
VP - Operations (Top B Schools)Head the Operations (PAN INDIA) : Create the highest level of efficiency possible - converting materials and labor into goods and services as efficiently as possible.Considering that a skilled workforce rids DesignCafe of operational inefficiencies, countering the resource management challenges in operations management - gets all pieces of the project management jigsaw to fall into place. 1. A Torchbearer of the vision and culture of the Design Cafe2. Create an efficient, sustainable, robust, dynamic operation mechanism3. Managing the competing business practices4. Customer Experience & Expectations - Good Enough Is No Longer Enough5. Forecasting demands against existing capacity6. Capturing capacity issues in operations management7. Strategic resource coordinationBuild SOPs / Playbooks and Strategically drive :- Project Management- SCM- Factory Operations- Procurement & Inventory Management- Business Development & Vendor Operations,- Warehouse Management & QC- Client Happiness Management
Answer all Incoming calls and Redirect them or keep messages. Monitor Office Supplies & place orders when necessary. Monitor office expenses and costs. Keep updated records and files. Keeping Track Record of Courier. Directors appointment fix and email drafting. Hotel Booking / Air booking Front desk File Management. Courier Handling. Good Communications Skills.
As we are approaching 100 people, we are looking for an Admin Executive to assist the Senior Manager to strengthen our Administration and Finance function. It is a fantastic opportunity to join a truly great company that always places people at its core. You will report directly to the Manager-Admin and Finance to be part of a multicultural team in Bangalore (Indian, French, and German) building the future of the Indian IT Industry. You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. Role and Responsibilities: Oversee all day to day administration of the business, be the face of our company Be the point of contact for colleagues and clients for anything related to admin Develop, review and improve administrative systems, policies, and procedures Work with the management team and our finance for flawless operations Organize international travel for directors, books hotels, coordinate visas, flights and taxis for clients in India Entirely manage and report on Procurements, manage Vendors, and clearing payments on time Handle initial Infrastructure issues at the workplace with related to Computers, access cards and others. Manage our coworking space and deal with the service provider as their main POC Your Profile: 4+ years of experience in company administration Exceptional organizational skills: you never forget a thing and can run many requirements at the same time Strong decision making skills Strong problem solving, critical thinking, interpersonal skills, as well as written and oral communication skills -- You must be comfortable writing a professional email by yourself Experience efficiently using a computer to run basic admin duties: Email, Excel, Google Drive
The candidate will look into the end-to-end order cycle to provide customers with transparency in the order process: Responsibilities 1. ORM - Check and attend to customer queries on online platforms such as Facebook, Instagram etc. 2. Receive calls and be able to appraise customers on status of orders and execute special requests 3. Candidate must be have fluent communication skills in English and Hindi 4. Liaise with sellers and courier partners to ensure products are dispatched in a timely manner 5. Respond to customer queries through emails to ensure customer experience is unhindered 6. Liaise with sellers in order to provide packaging material 7. Perform reconciliation to ensure customer orders don’t get cancelled 8. Perform refunds and related processes as per customer request or business inability to deliver product
Place of Origin's new premium, ethnic packaged food products needs a steady and exciting range of new products to be developed for its pipeline. The candidate will look into the end-to-end product development life cycle that includes: 1. Delivering monthly targets to create fresh and innovative food products 2. Analyze data to identify products that will work for the brand within the framework set 3. Negotiate with potential vendors to be able to source product at competitive prices 4. Build and grow relationship with vendors to capture maximum value from vendor's manufacturing setup 5. Visualize and develop packaging solution to suit the product 6. Ensure FSSAI regulations and other compliances are addressed to ensure product is ready to launch 7. Strategize and create go-to-market plan 8. Liaise with teams to ensure smooth launch of products in market 9. Strategize and implement marketing to ensure product off-take is maximized 10. Own and build relationships for sales from online marketplaces/alternate channels
The duration of this internship is _1___ months.
Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. Our revenues have grown 6x in the last year and we are backed by some of the finest investors in Silicon Valley.The RoleAs a key member of our Global Business Development team, you will structure, negotiate and execute partnerships designed to expand and grow the reach of the Headout brand. We are seeking an all-around BD athlete who can also take on a broad range of responsibilities. These include everything from negotiating important supply partnerships to generating local consumer insights to executing a local partner-driven customer acquisition strategy. This is a very entrepreneurial role and reports directly to the Founders.The ideal candidate will have experience in closing deals with both SMEs and large corporations and possess exceptional communication, EQ and problem-solving skills. You need to be comfortable interacting with all levels of an organization. Above all, we are looking for someone who has a proven ability to hustle, get things done, close, his goals, and think outside the box.What will you do?- Develop a BD plan and strategy and lead cross-functional execution of defined business milestones and metrics- Identify and close new partnerships for Headout to improve our supply in target segments- Extend into account management and implementation- Be the point of escalation, internally or externally, for partner support and any related issues- Proactively map and assess key players within targeted segments of the experiences ecosystem, and execute a strategy to continually engage with leaders in these segments- Stay on top of competitive trends and developments within the industry with special focus on the markets you manage- Advocate for critical product feature development to help accelerate partner growth and utilization- The track, analyze, and communicate key metrics to internal and external stakeholdersWhat are we looking for?- 4+ years business development experience, preferably in e-commerce, travel or software businesses- Owned revenue and/or BD goals in prior roles, and have a track record of meeting or exceeding these goals- Excellent judgment, positive attitude, hustle and demonstrated history of success- Strong interpersonal skills which allow you to build trust and personal relationships with partners- Ability to manage cross-functional coordination (local operations, public affairs, finance, legal) required to implement deals- Prior experience with operating in a very entrepreneurial environment where you had little direction and had to define goals and generate results- Strong intellectual curiosity, and an ability to synthesize large amounts of information quickly- Comfortable with frequent travel
- Assisting in leading a team in the large operations and sales function of NoBroker by demonstrating leadership skills through building teams, driving key process metrics, creating superlative work culture, bringing strong customer focus and leading the company to exponential growth- Working cohesively with a team of talented and passionate colleagues- Lead a team and developing people to become future leaders of the company- Communicating with the support teams and implementing the guidelines with focus on process adherence- Documenting and reporting the important parameters- Designing and coordinating the training program for the employees in order to improve work efficiency and quality of deliverable- Maintaining weekly scheduling as per the payroll policies - Ensuring people synergy and effective communication across teams
General Manager, The Hive The Hive is looking for a talented and passionate General Manager to build the Hive community in Bangalore. General Manager will lead the Community Management team for our flagship location in Bangalore (100,000 Sq.ft. co‐working space and amenities) at VR Bengaluru (Whitefield Road) to: ● Create a collaborative environment amongst our members through events and partnerships ● Maintain 100% occupancy. Achieve sales target goals, and manage churn ● Ensure that building is fully operational and processes are running smoothly ● Effectively manage a team to ensure a healthy and growing community ● Engage in the larger city community by attending events and networking with local Start‐ups and organizations ● Lead the integration and deployment of the Hive technology platform The ideal candidate is entrepreneurial, experienced in hands‐on implementation, and effective in building / growing a community, and managing the P&L. Experience & Requirements: ● 5+ years of work‐experience in a leadership / business development / Start‐up role ● MBA from a top tier college ● Understanding and experience managing a team of 6+ across multiple functions ● Passion and understanding for entrepreneurial communities About The Hive: The Hive is a pan‐India platform for entrepreneurs, freelancers, and emerging enterprises. We provide plug & play workspaces that are inspiring, inherently collaborative, and generative of new business opportunities. Combining our expertise in real estate, technology, design and community building, we are committed to challenge the convention in India and create a nationwide network (online and offline) of high‐energy, high‐amenity work environments that make our members more successful. With a fitness centre, rooftop bar & pool, suites & residences, spa & salon, cafe & microbrewery, plethora of shopping outlets and more, The Hive offers access to unmatched amenities that are thoughtfully curated and integrated with it. The Hive is redefining co‐working spaces, allowing its members to integrate personal, professional, and social lives in ways not imagined before. The Hive is a subsidiary of the Xander Group (www.thexandergroup.com), a leading emerging markets institutional investment firm focused on long term, value investing in the infrastructure, hospitality, entertainment, retail, and real estate sectors. www.hiveworkspaces.com