The candidate will look into the end-to-end order cycle to provide customers with transparency in the order process: Responsibilities 1. ORM - Check and attend to customer queries on online platforms such as Facebook, Instagram etc. 2. Receive calls and be able to appraise customers on status of orders and execute special requests 3. Candidate must be have fluent communication skills in English and Hindi 4. Liaise with sellers and courier partners to ensure products are dispatched in a timely manner 5. Respond to customer queries through emails to ensure customer experience is unhindered 6. Liaise with sellers in order to provide packaging material 7. Perform reconciliation to ensure customer orders don’t get cancelled 8. Perform refunds and related processes as per customer request or business inability to deliver product
Play a mission-critical role in transforming 'Finance team' to become a 'Finance Intelligence Team' for a Business. You'll be managing operations for a global SaaS Product that has helped hundreds of businesses have their finance teams gain complete insight into spend data by automating the flow of capital within the organization. Responsibilities: ++ Work with clients to identify key business requirements and configure the Finly application to meet those requirements ++ Keep clients and management informed of implementation activities and progress through regular communications, meetings and status reports, and by reporting exceptional circumstances in a timely manner ++ Pro-actively coordinate and manage tasks and milestones to achieve implementation targeted time frames. ++ Ensure completion of deliverables, managing schedules and meeting milestones ++ Gather information from customers, evaluate their needs and create implementation solutions ++ Manage project status meetings and communicate project status ++ Contribute to the development of templates and standard deployment documentation ++ Address and resolve Client requests related to Service Administration Job Specific Specialized Knowledge & Skills: ++ Successful experience working directly with customers to resolve implementation issues. ++ Demonstrated knowledge of project management tasks in application implementation environment. ++ Effective communication skills. ++ Demonstrated ability to prioritize and manage workflow to meet deadlines. ++ Demonstrated ability to establish and maintain an effective follow up system to ensure timely and accurate handling project implementation. ++ Excellent organizational and planning skills. Value Competencies ++ Displays passion for & responsibility to the customer ++ Hires, develops & rewards great people ++ Displays leadership through innovation in everything you do ++ Displays a passion for what you do and a drive to improve ++ Displays a relentless commitment to win ++ Displays personal & corporate integrity Qualifications: ++ Education, Experience & Training required: ++ 3+ years experience in project management in a high tech industry
Place of Origin's new premium, ethnic packaged food products needs a steady and exciting range of new products to be developed for its pipeline. The candidate will look into the end-to-end product development life cycle that includes: 1. Delivering monthly targets to create fresh and innovative food products 2. Analyze data to identify products that will work for the brand within the framework set 3. Negotiate with potential vendors to be able to source product at competitive prices 4. Build and grow relationship with vendors to capture maximum value from vendor's manufacturing setup 5. Visualize and develop packaging solution to suit the product 6. Ensure FSSAI regulations and other compliances are addressed to ensure product is ready to launch 7. Strategize and create go-to-market plan 8. Liaise with teams to ensure smooth launch of products in market 9. Strategize and implement marketing to ensure product off-take is maximized 10. Own and build relationships for sales from online marketplaces/alternate channels
The duration of this internship is _1___ months.
Overview We are looking for Influencers Associate who will help towards increasing microinfluencers presence on Kofluence platform by enrolling, onboarding, educating, engaging, retaining and delighting them. Selected person will take end to end ownership to ensure microinfluencers- stickiness to the platform by coordinating among microinfluencers, product management, brand management and business team. Your Responsibilities: - Create pitch deck to interact with microinfluencers to increase traction - Engage with top micoinfluencers operating in India across regions/ sectors/ platforms - Onboard microinfluencers on our inhouse platform and educate them on various ways of leveraging the platform to smoothen their influencer marketing efforts - Designing process on creating product awareness and engagement - Owning end to end execution of influencer marketing campaign - Providing insights to product management team on features & functionalities required to solve the pain points of microinfluencers Your Qualities: - At home @ Social media (Instagram/ Snapchat are must) - Track record of using qualitative and quantitative data to analyze influencers- reach and impact - Excellent problem solving skills with analytical aptitude - Proven experience of engaging high quality microinfluencers - Respecting every soul and maintaining the respectful culture - Passion for one of the following fields (Lifestyle/ Fashion/ Food/ Travel/ Gadget
Headout is evolving the way people discover the world by connecting them with exceptional experiences in their city at the push of a button. We are building a magical platform that gets everyone to head out and have fun in a matter of seconds; no matter where you are and what you want to do. Our revenues have grown 6x in the last year and we are backed by some of the finest investors in Silicon Valley.The RoleAs a key member of our Global Business Development team, you will structure, negotiate and execute partnerships designed to expand and grow the reach of the Headout brand. We are seeking an all-around BD athlete who can also take on a broad range of responsibilities. These include everything from negotiating important supply partnerships to generating local consumer insights to executing a local partner-driven customer acquisition strategy. This is a very entrepreneurial role and reports directly to the Founders.The ideal candidate will have experience in closing deals with both SMEs and large corporations and possess exceptional communication, EQ and problem-solving skills. You need to be comfortable interacting with all levels of an organization. Above all, we are looking for someone who has a proven ability to hustle, get things done, close, his goals, and think outside the box.What will you do?- Develop a BD plan and strategy and lead cross-functional execution of defined business milestones and metrics- Identify and close new partnerships for Headout to improve our supply in target segments- Extend into account management and implementation- Be the point of escalation, internally or externally, for partner support and any related issues- Proactively map and assess key players within targeted segments of the experiences ecosystem, and execute a strategy to continually engage with leaders in these segments- Stay on top of competitive trends and developments within the industry with special focus on the markets you manage- Advocate for critical product feature development to help accelerate partner growth and utilization- The track, analyze, and communicate key metrics to internal and external stakeholdersWhat are we looking for?- 4+ years business development experience, preferably in e-commerce, travel or software businesses- Owned revenue and/or BD goals in prior roles, and have a track record of meeting or exceeding these goals- Excellent judgment, positive attitude, hustle and demonstrated history of success- Strong interpersonal skills which allow you to build trust and personal relationships with partners- Ability to manage cross-functional coordination (local operations, public affairs, finance, legal) required to implement deals- Prior experience with operating in a very entrepreneurial environment where you had little direction and had to define goals and generate results- Strong intellectual curiosity, and an ability to synthesize large amounts of information quickly- Comfortable with frequent travel
About LINC Education LINC Education (www.linceducation.com), based in Singapore, is a global pioneer in providing high-touch, high-quality educator-led support services to universities around the world. Its specialist services are highly sought after by university management and faculty to retain and grow their online student enrolments. LINC’s services are customized for each university and delivered using a cutting-edge technology platform (LINCtrac) to provide a superior and effective learning experience to students. LINC is managed by education sector professionals with more than 30 years of combined experience and overseen by an advisory board of the best academic professionals in the world. Dr. M Rammohan Rao (ex-Dean, Indian School of Business and ex-Director, IIM Bangalore) and Deepak Chandra (Secretary – Education, Rajiv Gandhi Foundation and ex-Deputy Dean, Indian School of Business) are members of the LINC Board of Advisors. Position Summary As an experienced Business Faculty Member (LINC Fellow), the candidate will serve students in Masters-level programs studying at premier Australian universities. LINC Fellows will be the single point-of-contact for the unit-in-charge for student academic matters. The role will be part-time (15-20 hours per week) with scheduled weekend availability. LINC Fellows will be “actively engaged” when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time. LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5 pm) every day when they are supporting students Candidate will have the flexibility to work from the location of his/her convenience. What’s on offer? The role offers a competitive remuneration between INR 30,000-50,000 per month (based on committed weekly time, batch size and experience level of the LINC Fellow) when actively engaged, plus performance-based incentives. The position is based out of Mumbai, Pune, NCR and Bangalore. The professional benefits include: Interacting with high-quality global university faculty Working with a diverse range of international students Developing a deeper subject understanding Gaining richer academic exposure Improving interpersonal and cross-cultural skills Desired candidate profile: PG/Doctoral degree with distinction or first-class from a top university in India 5-20 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, OB/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1-year formal teaching experience at a university or college is a MUST). Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture Proficient in English language Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection Ability to quickly learn and use technology platforms for interacting with student including host university’s Learning Management System and LINC's technology platform (training on these platforms will be provided) Job Type: Part-time Salary: ₹30,000.00 to ₹50,000.00 /month
- Assisting in leading a team in the large operations and sales function of NoBroker by demonstrating leadership skills through building teams, driving key process metrics, creating superlative work culture, bringing strong customer focus and leading the company to exponential growth- Working cohesively with a team of talented and passionate colleagues- Lead a team and developing people to become future leaders of the company- Communicating with the support teams and implementing the guidelines with focus on process adherence- Documenting and reporting the important parameters- Designing and coordinating the training program for the employees in order to improve work efficiency and quality of deliverable- Maintaining weekly scheduling as per the payroll policies - Ensuring people synergy and effective communication across teams