
Job Title: Remote Client Relations Specialist
Location: Remote (Work from Home)
Hours: US Business Hours
Employment Type: Full-time/Part-time
Job Overview:
We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.
Responsibilities:
- Make outbound and receive inbound calls to/from US clients
- Provide clear, concise, and professional communication with clients
- Address client inquiries and provide solutions promptly
- Maintain strong client relationships through effective communication
- Troubleshoot and resolve client issues, ensuring a positive experience
- Document interactions and follow up on necessary actions
- Collaborate with internal teams to ensure client needs are met
- Adapt quickly to new processes or updates in client services
- Meet key performance metrics and deadlines consistently
Requirements:
- Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
- Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
- Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
- Tech-Savvy: Proficient with CRM software, email, and call systems
- Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
- US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
- Previous Experience: Experience in a client-facing role or customer service is a plus
- Polished: Professional appearance and demeanor on calls and emails

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Required Candidate profile
Any certification course or Knowledge about PLC /HMI/SCADA
Qualification -B.E/B.Tech : Electrical /Electronic & Telecommunication / Instrumentation
Employment Type: Full Time, Permanent
Should be punctual and dedicated towards the work.
Should be able to deliver quality work on-time.
Education
Qualification -B.E/B.Tech : Electrical /Electronic & Telecommunication / Instrumentation
- Lead the development of the backend systems for our first product
- Build reliable, secure and performant backend systems
- Drive test coverage and continuous delivery automation within the team
- Mentor and provide feedback to teammates
Requirements
- 5+ years of software development experience
- Strong computer science fundamentals
- Deep and wide knowledge of Python ecosystem
- Can write code that is readable, maintainable, secure and performant
- Know the importance of tests and how to approach writing different types of tests
- Good intuition for REST API design
- Deep understanding of relational databases, transactions, entity-relationship modeling
- Comfortable writing highly concurrent systems
- Experienced in using profilers, tuning garbage collection, optimizing SQL queries
Responsibilities
- Understand both functional and non-functional requirements and translate them into tasks that can be worked upon individually or in a team.
- Use your skills in programming and system design to develop robust and scalable software.
- Perform POCs and build solutions that require integration with other systems.
- Provide estimations for a Sprint or Tasks, and share inputs in design and architectural choices.
- Work in a fast-paced environment and contribute to all phases of SDLC.
- Maintain minimal yet essential engineering documentation to complement the product.
- Collaborate with engineers, product, and business teams as part of Agile delivery.
- Perform code reviews and provide guidance to the team in building software and following the defined process.
- Carry an ownership attitude when working on any solution.
Requirements
- Strong at problem-solving using Java 8 and above.
- Good understanding of SDLC using agile methodologies iterative development.
- Basic skills in HTML, CSS, and JavaScript are desired.
- Hands-on knowledge of using Spring Boot or Quarkus for building Microservices or API driven solutions.
- Good knowledge of SQL and experience in using any RDBMS like MySQL, PostgreSQL.
- Understanding or exposure to Cloud-Native development using AWS is an added advantage.
- Any experience in working on projects built using Microservice architecture, esp if using React and Java with Docker is an added advantage.
Roles and Responsibilities:
- Work on application development lifecycle activities that include: Analysis, Design, Coding, Testing & Implementation
- Execute all phases of software application projects including resolving issues and helping to ensure successful deployment
- Proactively adapt to the changing business and technological landscape of Salesforce and .Net/Java platforms
- Design Salesforce solutions and form effective project plans. Add value in all stages of project work (definition, development, deployment)
- Assist in developing customized solutions to problems identified by business area managers
- Tackle inconsistencies in data quality and create processes to overcome system deficiencies
- Master new technologies and development models
Desired Candidate Profile:
- 3+ years Force.com development experience, with a strong focus on Apex and Visualforce development
- Must have experience in developing CRM Sales based applications, Workflows, Approvals, Reports (including joined reports), Dashboards along with basic SFDC “click and customize” environment
- Strong development skills in Lightning, Apex and Visualforce which includes writing triggers, components, classes etc.
- Proven skills in integrating JavaScript, jQuery and AJAX based functionalities in Visualforce
- Sound experience in analyzing security requirements and accordingly designing and implementing profiles, roles, permissions etc
- Experience in developing integration processes using Salesforce.com’s Web Services API and third-party integration tools (Apex Data Loader, DB Amp etc) is desirable • Knowledge of SFDC deployment, configuration and administration processes would be an added advantage
- Must be up to date with latest releases in Salesforce as a platform
- Familiarity in jQuery, CSS, XML, DHTML and HTML
- Leverage experience with .NET development, web services development and SQL development to build integration points between Salesforce and back-end systems
- Good interpersonal skills, for effective communication with business and development teams
- Proven track record of successful and timely project delivery
- Candidate should have Salesforce certification
Job description
Role : Lead Architecture (Spark, Scala, Big Data/Hadoop, Java)
Primary Location : India-Pune, Hyderabad
Experience : 7 - 12 Years
Management Level: 7
Joining Time: Immediate Joiners are preferred
- Attend requirements gathering workshops, estimation discussions, design meetings and status review meetings
- Experience of Solution Design and Solution Architecture for the data engineer model to build and implement Big Data Projects on-premises and on cloud.
- Align architecture with business requirements and stabilizing the developed solution
- Ability to build prototypes to demonstrate the technical feasibility of your vision
- Professional experience facilitating and leading solution design, architecture and delivery planning activities for data intensive and high throughput platforms and applications
- To be able to benchmark systems, analyses system bottlenecks and propose solutions to eliminate them
- Able to help programmers and project managers in the design, planning and governance of implementing projects of any kind.
- Develop, construct, test and maintain architectures and run Sprints for development and rollout of functionalities
- Data Analysis, Code development experience, ideally in Big Data Spark, Hive, Hadoop, Java, Python, PySpark,
- Execute projects of various types i.e. Design, development, Implementation and migration of functional analytics Models/Business logic across architecture approaches
- Work closely with Business Analysts to understand the core business problems and deliver efficient IT solutions of the product
- Deployment sophisticated analytics program of code using any of cloud application.
Perks and Benefits we Provide!
- Working with Highly Technical and Passionate, mission-driven people
- Subsidized Meals & Snacks
- Flexible Schedule
- Approachable leadership
- Access to various learning tools and programs
- Pet Friendly
- Certification Reimbursement Policy
- Check out more about us on our website below!
www.datametica.com
About Sportz Interactive
Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others.
Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms.
http://www.sportzinteractive.net/">www.sportzinteractive.net
Designation: Senior Associate
Office Location: Goregaon East, Mumbai
Position description:
3+ years of experience in database development.
Primary Responsibilities:
- Understand requirements from front end applications developers
- Write advanced queries, stored procedures, cursors, functions & triggers
- Conduct code reviews
- Work with high-traffic application servers
- Complete understanding of various DB like Postgresql, Mongo DB, MySQL
- Ability to identify root cause and mitigate issues
- Ability to lead a team of DB developers
Required Skills:
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented, Strong communication skills.
Functional: Oracle SQL, PostgreSQL Development - TSQL, Advance Queries, Query Optimization, Stored Procedures, Triggers & Cursors, Database Design, Indexes, Joins, ETL tools like SSAS, SSIS, High Data Volume Processing, DB Backup/Recovery.
Key Responsibilities:
- Reviewing software requirements and preparing test scenarios.
- Executing tests on software usability.
- Analyzing test results on database impacts, errors or bugs, and usability.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
Job Requirements:
- A bachelor's degree in computer science or related field.
- Up-to-date knowledge of software test design and testing methodologies.
- Working knowledge of test techniques and compatibility with various software programs.
- Working knowledge of programming.
- Excellent communication and critical thinking skills.
- Good organizational skills and detail-oriented mindset.
- Consult with the customers on their needs and curate company products to meet the requirements
- Responsible for the success of workshops, for both the client and facilitator
- Take care of workshop logistics for the client
- Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
- Help facilitator with preparation and travel
- Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
- Promote awareness of the company’s upcoming research and products
Basic Qualifications:
- 2 – 5 years of work experience managing senior customer relationships
- Should ensure customer retention, renewal, and growth
- Background in customer success
Primary Skill: Java Script
Secondary: HTML5,JS Library- React.js,React JS,User Experience Design
HTML, CSS, CSS3, JavaScript, Object Oriented JS, Angular JS, Ecma Script (ES6),React JS/Angular/TypeScript
Basic understanding of HTTP protocol, Web Application Design/Architecture
OOPS concept, JSON, AJAX
Knowledge of REST API
Basic understanding of Git
Basic understanding of client-server communication
Ready to take up challenges at work
Learning ability
Team spirit
Basic understanding of single page web application
Analytical Skills
Communication
Adaptability
Logical and Problem Solving
1. Experience in Laravel (Min 1 yrs current project).
2. Understanding of open source eCommerce platforms like Php, Magento.
3. Experience in REST APIs integrations.
4. Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3








