Cutshort logo
magma consultancy logo
Client Relations Specialist
Client Relations Specialist
magma consultancy's logo

Client Relations Specialist

Anjali Chitravel's profile picture
Posted by Anjali Chitravel
2 - 4 yrs
₹3L - ₹4L / yr
Remote only
Skills
Sales
Customer Relationship Management (CRM)
Sales and operations planning
Operations
Business operations
Communication Skills
UK/US

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

  • Make outbound and receive inbound calls to/from US clients
  • Provide clear, concise, and professional communication with clients
  • Address client inquiries and provide solutions promptly
  • Maintain strong client relationships through effective communication
  • Troubleshoot and resolve client issues, ensuring a positive experience
  • Document interactions and follow up on necessary actions
  • Collaborate with internal teams to ensure client needs are met
  • Adapt quickly to new processes or updates in client services
  • Meet key performance metrics and deadlines consistently

Requirements:

  • Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
  • Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
  • Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
  • Tech-Savvy: Proficient with CRM software, email, and call systems
  • Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
  • US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
  • Previous Experience: Experience in a client-facing role or customer service is a plus
  • Polished: Professional appearance and demeanor on calls and emails


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About magma consultancy

Founded :
2021
Type :
Services
Size :
20-100
Stage :
Bootstrapped

About

N/A

Company social profiles

linkedin

Similar jobs

One Impression
at One Impression
1 video
4 recruiters
Sargam Bhaskar
Posted by Sargam Bhaskar
Gurugram
5 - 10 yrs
Best in industry
Product Management
Product Strategy
Product development
Product design

About One Impression

One Impression is one of the world’s largest influencer marketing platforms, working with 300+ global brands like Unilever, Nestle, and Amazon to connect with a diverse creator network. Our platform empowers brands and creators to collaborate seamlessly and scale their reach. To capture a significant share of global media ad spend, One Impression is quickly becoming the industry’s go-to influencer marketing platform.


Key Responsibilities:

  • Develop and Own Product Roadmaps: Define and manage product roadmaps, prioritizing increments based on inputs from external and internal stakeholders.
  • End-to-End Feature Launch Ownership: Plan, scope, and ensure high-quality delivery of increments with complete ownership of end-to-end feature launches.
  • Cross-functional collaboration: Work with Sales, Design, and Engineering to develop feature-level specifications (PRDs) inclusive of UX/UI design, then validate assumptions, prototypes, and designs directly with existing or prospective customers.
  • Sprint Execution: Participate in regular sprint ceremonies to oversee the execution of planned features.
  • Issue Resolution: Resolve issues by closely monitoring product issues and escalating as required.
  • Product Marketing Partnership: Partner with Product Marketing on launches and sales collateral, and other technical information required to support internal onboarding and outbound marketing and sales activities.
  • Customer Success Collaboration: Work with Customer Success and Sales to account for and co-own NPS and C-SAT scores.
  • Data Analysis and Decision-Making: Perform detailed data analysis and structured decision-making to inform product development.
  • Customer Feedback Integration: Interact with customer-facing teams (e.g., Sales, Customer Success, Account Management) to obtain customer feedback and structure it to arrive at informed decisions.
  • Feature Adoption Analysis: Collect and analyze data for feature adoption, drawing insights to enable better adoption.
  • Ecosystem Analysis and Benchmarking: Perform ecosystem analysis and benchmarking to ensure our product is industry-leading and innovative.


Qualifications:


  • Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA is a plus.
  • 4+ years of experience as a Product Manager, in a Start-up or marketplaces .
  • Strong understanding of user-centered design principles and best practices.
  • Experience with gamification techniques in product design.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills.
  • Proficiency in product management tools and software.
Read more
Bits In Glass
at Bits In Glass
3 candid answers
Nikita Sinha
Posted by Nikita Sinha
Remote, Pune, Hyderabad, Mohali
5 - 8 yrs
Upto ₹40L / yr (Varies
)
Groovy
skill iconJavascript
BOOMI
API
Data integration
+1 more

Key Responsibilities:


  • Design, develop, test, and deploy integration processes using Dell Boomi's platform
  • Collaborate with cross-functional teams and stakeholders to identify integration requirements and develop solutions
  • Develop and maintain APIs, connectors, and other integration components
  • Troubleshoot and resolve integration issues
  • Ensure data quality, integrity, and security in integration processes
  • Develop and maintain technical documentation for integration processes
  • Stay up-to-date with Dell Boomi's latest features and best practices


Required Qualifications:


  • 5 to 8 years of experience in Dell Boomi development or similar integration technologies
  • Strong knowledge of Dell Boomi's platform, including API management, data integration, and workflow automation
  • Experience with API design and development, including REST and SOAP APIs
  • Strong understanding of data formats, including XML, JSON, and CSV
  • Experience with data mapping and transformation
  • Strong problem-solving skills and ability to troubleshoot complex integration issues
  • Knowledge of programming languages, such as Java or C#
  • Experience with Agile development methodologies
  • Excellent communication and collaboration skills
  • Bachelor's degree in Computer Science, Engineering, or related field
  • Certification in Dell Boomi
Read more
Oracle
at Oracle
2 recruiters
Himmat Singh
Posted by Himmat Singh
Bengaluru (Bangalore)
7 - 12 yrs
₹60L - ₹70L / yr
skill iconJava
J2EE
skill iconSpring Boot
Cloud Computing
Microservices
+1 more

We're looking for highly skilled experienced engineers to design and build high-scale, cloud-based data processing systems that can handle massive amounts of data with low latency. You'll work with a team of smart, motivated, and diverse people and be given the autonomy and support to do your best work. This is a rare opportunity to make a meaningful impact in society while working in a dynamic and flexible workplace where you'll belong and be encouraged.


Qualifications:


  • Bachelor's Degree required
  • Significant experience with distributed systems.
  • Experience with modern programming languages such as Java, C#, C/C++, or Ruby.
  • Experience with container platforms such as DC/OS, Kubernetes
  • Fluency in technologies and design concepts around Big Data processing and relational databases, such as the Hadoop ecosystem, Map/Reduce, stream processing, etc.
  • Experience with production operations and good practices for putting quality code into production and troubleshooting issues when they arise.
  • Effective communication of technical ideas verbally and in writing, including technical proposals, design specs, architecture diagrams, and presentations.
  • Ability to collaborate effectively with the team and other stakeholders.
  • Preferably, production experience with Cloud and data processing technologies.


Responsibilities:

As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. Define specifications for significant new projects and specify, design and develop software according to those specifications. You will perform professional software development tasks associated with the developing, designing and debugging of software applications or operating systems.

 

 

  • Design and build distributed, scalable, and fault-tolerant software systems.
  • Build cloud services on top of the modern OCI infrastructure.
  • Participate in the entire software lifecycle, from design to development, to quality assurance, and to production.
  • Invest in the best engineering and operational practices upfront to ensure our software quality bar is high.
  • Optimize data processing pipelines for orders of magnitude higher throughput and faster latencies.
  • Leverage a plethora of internal tooling at OCI to develop, build, deploy, and troubleshoot software.
Read more
Codmi Technologies PvtLtd
meenu kumari
Posted by meenu kumari
Mohali
2 - 5 yrs
₹2L - ₹8L / yr
Tailwind
skill iconBootstrap
skill iconHTML/CSS
Adobe Photoshop
skill iconAdobe XD
+1 more

Design Websites and pages, and Create Mock-up in Photoshop, XD, and Figma. Converting Pages into HTML5, CSS3, and Responsive Web Development. Proficiency with design tools such as Photoshop, and Adobe XD.

Read less


Read more
makeO
at makeO
1 recruiter
Jagruti  Surve
Posted by Jagruti Surve
Remote only
3 - 6 yrs
₹10L - ₹15L / yr
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
+13 more
● Comfortable deploying applications on AWS, and have a strong working
knowledge of EC2, RDS and S3.
● Good command of Linux environment
● Experience with tools such as Docker, Kubernetes, Redis, NodeJS and Nginx
Server configurations and deployment, Kafka, Elasticsearch, Ansible, Terraform,
etc
● Bonus: AWS certification is a plus
● Bonus: Basic understanding of database queries for relational databases such as
MySQL.
● Bonus: Experience with CI servers such as Jenkins, Travis or similar types
● Bonus: Demonstrated programming capability in a high-level programming
language such as Python, Go, or similar
● Develop, maintain and administer tools which will automate operational activities
and improve engineering productivity
● Automate continuous delivery and on-demand capacity management solutions
● Developing configuration and infrastructure solutions for internal deployments
● Troubleshooting, diagnosing and fixing software issues
● Updating, tracking and resolving technical issues
● Suggesting architecture improvements, recommending process improvements
● Evaluate new technology options and vendor products. Ensuring critical system
security through the use of best in class security solutions
● Technical experience or in a similar role supporting large scale production
distributed systems
● Must understand overall system architecture , improve design and implement new
processes.
Read more
Euler Motors
Agency job
via The Talent Keepers by Khushi Saifi
Delhi
2 - 5 yrs
₹12L - ₹15L / yr
Business Analysis
skill iconData Analytics
Data mining
SQL
skill iconPython
+2 more
Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets
Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to
locate and correct code problems
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities.
 
Requirements and skills
Proven working experience as a Data Analyst or Business Data Analyst
Technical expertise regarding data models, database design development, data mining and segmentation techniques
Strong knowledge of and experience with reporting packags (Business Objects etc), databases
(SQL etc), programming (Python or R)
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel,SPSS, SAS etc)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Adept at queries, report writing and presenting findings
Work experience 2 to 5 years
B.E. Computer Science, Information Technology or Statistics
Read more
Mantra Technologies
at Mantra Technologies
3 recruiters
Balaji Dayalla
Posted by Balaji Dayalla
Hyderabad
5 - 9 yrs
₹5L - ₹10L / yr
Inside Sales
SaaS
Position - Account Executive (India)
Reports to - Regional Head

Primary Objective - Creating detailed business plans to reach predetermined goals and quotas, Managing the entire sales cycle from finding a potential client to securing a deal, Unearthing new
sales opportunities through networking and turning them into long-term partnerships

Specific Accountabilities/Responsibilities -  Must have worked into International / India Market into SAAS Environment
 Create detailed business plans designed to attain predetermined goals and quotas
 Manage the entire sales cycle from finding a client to securing a deal & Acquire new customers
by winning them over from competitors and discovering new opportunities
 Unearth new sales opportunities through networking and turn them into long-term partnerships
 Present products to prospective clients
 Provide professional after-sales support to maximize customer loyalty
 Remain in regular contact with your clients to understand and meet their needs
 Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the
company’s reputation
 Negotiate agreements and keep records of sales and data
 Proven experience as an Account Executive, or similar sales/customer service role
 Knowledge of market research, sales and negotiating principles
 Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
 Excellent communication/presentation skills and ability to build relationships
 Organizational and time-management skills
 Enthusiastic and passionate
Read more
It is a serviced based company
It is a serviced based company
Agency job
via GRowth Gamut Pvt. Ltd by Harsha Priya
Bengaluru (Bangalore)
2 - 5 yrs
₹3L - ₹9L / yr
skill iconAngularJS (1.x)
TypeScript
D3.js
Role: UI Developer (Permanent)
Experience: 2 to 5 years
Skills: UI Development, Javascript, ES6, Typescript, D3, HTML5, CSS3, Angular js, React js
Notice Period: Immediate/ 15 days
Read more
InterGlobe Technologies
Dubai, Anywhere
10 - 15 yrs
₹50L - ₹70L / yr
Technical Architecture
skill iconiOS App Development
IT Solutioning
10+ yrs of IT experience with in depth experience in a software delivery role and senior IT management capacity. Role holder will have managed large scale software deliveries and or, managed an operational IT unit or a large team. The ideal candidate will be a strong technical manager with leadership experience. * Technical certifications in software engineering * Extensive knowledge of Software Development Lifecycle, Project Management, Methods & Tools, Software Development and process improvement - a technology leader who has broad management experience. * Should improve quality, time to market and agility through the development and use of technology accelerators and frameworks. Ensure that technology accelerators and frameworks are continuously improved in line with industry best practices and IT standards, resulting in cost efficiency. PSS experience Job Specific Responsibilities; • Responsible for breaking down complex technical problems into simple, implementable solutions. • Maintain a full and complete understanding of solution interdependencies and limitations. • Envision and realize App architecture on the iOS platform • Manage the technical factors related to the resilience, performance, quality, and responsiveness of applications • Ensure technical features are delivered to support all non-functional requirements. • Guide development staff to exploit identified new techniques and strategies to work more efficiently. • Overall responsibility for code quality and development level testing. • Overall responsibility for code reviews. Key Skills • Strong interpersonal skills with ability to explain technical details to both technical and non-technical audiences. • Able to influence the technical direction of internal and external teams • Able mentor development staff on relevant iOS technologies (Swift, Objective-C, Cocoa, etc). • Detailed knowledge and understanding of key iOS frameworks such as Core Data, Core Animation, etc. • Detailed knowledge and understanding threading and performance tuning of iOS Apps. • Experience evaluating and leading the adoption of new technologies and techniques. • Experience integrating iOS applications to back-end services. • In-depth understanding of Apple’s design principles and interface guidelines. • Experience with performance and memory tuning tools. • Experience with push notifications and relevant API’s • Proficient understanding of GIT code versioning tools. • Experience working in a continuous integration context. • Experience working on commercial software products with large user deployments. • 8 years of iOS programming experience. • Experience with travel related apps preferred.
Read more
shycart
at shycart
1 recruiter
Vivek Raja
Posted by Vivek Raja
Chennai
0 - 1 yrs
₹1.2L - ₹1.5L / yr
Customer Success
Looking for customer support executive who can handle calls, emails & online chats for shycart.com
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos