Job Title: Remote Client Relations Specialist
Location: Remote (Work from Home)
Hours: US Business Hours
Employment Type: Full-time/Part-time
Job Overview:
We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.
Responsibilities:
- Make outbound and receive inbound calls to/from US clients
- Provide clear, concise, and professional communication with clients
- Address client inquiries and provide solutions promptly
- Maintain strong client relationships through effective communication
- Troubleshoot and resolve client issues, ensuring a positive experience
- Document interactions and follow up on necessary actions
- Collaborate with internal teams to ensure client needs are met
- Adapt quickly to new processes or updates in client services
- Meet key performance metrics and deadlines consistently
Requirements:
- Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
- Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
- Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
- Tech-Savvy: Proficient with CRM software, email, and call systems
- Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
- US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
- Previous Experience: Experience in a client-facing role or customer service is a plus
- Polished: Professional appearance and demeanor on calls and emails
Shubham Vishwakarma
Full Stack Developer - Averlon
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GitHubJob Title : Azure DevOps Engineer
Experience Required : 7+ Years
Work Mode : Remote / Hybrid
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Notice Period : Immediate Joiners / Serving Candidates (within 20 days only)
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We are seeking an experienced Azure DevOps Engineer with 7+ years of relevant experience in DevOps practices, especially around Azure infrastructure, deployment automation, and CI/CD pipeline management. The ideal candidate should have hands-on expertise with Azure DevOps, GitHub, YAML, and Azure services, along with solid communication and coordination capabilities.
Mandatory Skills : Azure DevOps, GitHub Actions, YAML, Bicep, Azure services (App Gateway, WAF, NSG, CosmosDB, Storage Accounts), Unix scripting, and Azure Fundamentals certification.
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Marut Air Systems Pvt. Ltd. is India's foremost manufacturer of industrial ventilation products. With a flawless track record of achieving a 100% sales conversion ratio, we are recognized for our unrivalled expertise in resolving industrial ventilation challenges. Our highly engineered, cost- effective, and environmentally friendly products have set industry standards and are trusted by leading brands across the nation.
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• Frequent customer visits required.
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• Self-development.
• Exceptional growth in the Ventilation industry.
• Opportunity to meet big industrialists.
• Very comfortable work environment.
• Public relations.
• 100% sales conversion organization.
• Strong work ethics, our employees are our first priority than our customers.
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• Groomed and Confident Personality
• Must have excellent verbal and written communication skills
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Maintain the sales report of the team
Needs to own hiring, firing and deliverables of at least 10 education counselors
Motivating & mentoring team to achieve & exceed targets
Design & develop business models
Conducting weekly reviews for performance & training
Identifying the areas of improvements & KPI’s
Involved in a lot of calling on phone for negotiation and objection handling
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon