11+ Retail operations Jobs in Chennai | Retail operations Job openings in Chennai

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Title : Full Stack Drupal Developer

Experience : Minimum 5 Years

Location : Hyderabad / Bangalore / Mumbai / Pune / Chennai / Gurgaon (Hybrid or On-site)

Notice Period : Immediate to 15 Days Preferred

Job Summary :

We are seeking a skilled and experienced Full Stack Drupal Developer with a strong background in Drupal (version 8 and above) for both front-end and back-end development. The ideal candidate will have hands-on experience in AWS deployments, Drupal theming and module development, and a solid understanding of JavaScript, PHP, and core Drupal architecture. Acquia certifications and contributions to the Drupal community are highly desirable.

Mandatory Skills :

Drupal 8+, PHP, JavaScript, Custom Module & Theming Development, AWS (EC2, Lightsail, S3, CloudFront), Acquia Certified, Drupal Community Contributions.

Key Responsibilities :

• Develop and maintain full-stack Drupal applications, including both front-end (theming) and back-end (custom module) development.
• Deploy and manage Drupal applications on AWS using services like EC2, Lightsail, S3, and CloudFront.
• Work with the Drupal theming layer and module layer to build custom and reusable components.
• Write efficient and scalable PHP code integrated with JavaScript and core JS concepts.
• Collaborate with UI/UX teams to ensure high-quality user experiences.
• Optimize performance and ensure high availability of applications in cloud environments.
• Contribute to the Drupal community and utilize contributed modules effectively.
• Follow best practices for code versioning, documentation, and CI/CD deployment processes.

Required Skills & Qualifications :

• Minimum 5 Years of hands-on experience in Drupal development (Drupal 8 onwards).
• Strong experience in front-end (theming, JavaScript, HTML, CSS) and back-end (custom module development, PHP).
• Experience with Drupal deployment on AWS, including services such as EC2, Lightsail, S3, and CloudFront.
• Proficiency in JavaScript, core JS concepts, and PHP coding.
• Acquia certifications such as:
• Drupal Developer Certification
• Site Management Certification
• Acquia Certified Developer (preferred)
• Experience with contributed modules and active participation in the Drupal community is a plus.
• Familiarity with version control (Git), Agile methodologies, and modern DevOps tools.

Preferred Certifications :

• Acquia Certified Developer.
• Acquia Site Management Certification.
• Any relevant AWS certifications are a bonus.

What you’ll do

• Tame data → pull, clean, and shape structured & unstructured data.
• Orchestrate pipelines → Airflow / Step Functions / ADF… your call.
• Ship models → build, tune, and push to prod on SageMaker, Azure ML, or Vertex AI.
• Scale → Spark / Databricks for the heavy lifting.
• Automate everything → Docker, Kubernetes, CI/CD, MLFlow, Seldon, Kubeflow.
• Pair up → work with engineers, architects, and business folks to solve real problems, fast.

What you bring

• 3+ yrs hands-on MLOps (4-5 yrs total software experience).
• Proven chops on one hyperscaler (AWS, Azure, or GCP).
• Confidence with Databricks / Spark, Python, SQL, TensorFlow / PyTorch / Scikit-learn.
• You debug Kubernetes in your sleep and treat Dockerfiles like breathing.
• You prototype with open-source first, choose the right tool, then make it scale.
• Sharp mind, low ego, bias for action.

Nice-to-haves

• Sagemaker, Azure ML, or Vertex AI in production.
• Love for clean code, clear docs, and crisp PRs.

Business Development Executive:

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients and encouraging extant clients to purchase the Software and Products.

To be successful as a BDE, you should attend networking events to attract and retain clients. Ultimately, an outstanding BDE will keep a close eye on clients' feedback to ensure that our products and services always exceed expectations.

Responsibilities:

●Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.

●Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness

●Meet personal and team sales targets

●Research accounts and generates or follow through sales leads

●Maintain and expand the client database within your assigned territory

●Familiarize yourself with all products and services offered by our company.

●Attending networking activities to research and connect with prospective clients.

●Maintaining meaningful relationships with clients to ensure productive long-lasting relationships.

●Negotiating with clients to secure the most attractive prices.

Requirements:

●Extensive sales experience.

●Intuitive and insightful, particularly regarding human behavior.

●Ability to generate revenue by identifying pain points and suggesting suitable products or services.

●Professional yet affable disposition.

●Neat, well-groomed appearance.

●Experience or Knowledge about working with CRM

●Great networking skills and Resourceful, with outstanding research skills.

Excellent written and verbal communication

Job Description:

We are seeking a talented and experienced React Developer to join our dynamic team. As a React Developer, you will be responsible for designing, implementing, and maintaining user interfaces for our web applications. The ideal candidate is passionate about front-end development, has expertise in React.js, and is well-versed in related technologies such as Redux Toolkit, Redux Saga, MUI (Material-UI), and TypeScript.

Key Responsibilities:

- Develop robust and responsive user interfaces using React.js and related technologies.

- Implement state management with Redux Toolkit and handle asynchronous operations efficiently using Redux Saga.

- Utilize MUI (Material-UI) to create visually appealing and user-friendly components.

- Design and implement custom hooks to enhance code modularity and maintainability.

- Implement OAuth-flow and JWT for secure and seamless user authentication.

- Work with JSON data and integrate external services using Amplify.

- Ensure responsive design principles are applied to deliver an optimal user experience across devices.

- Collaborate closely with cross-functional teams, including UI/UX designers and back-end developers.

- Adhere to coding standards such as Airbnb and use ESLint for consistent code quality.

- Demonstrate strong logical thinking and problem-solving skills in the development process.

- Contribute to the continuous improvement of development processes and best practices.

Key Skills:

- Proficiency in React.js and a solid understanding of its core principles.

- Experience with state management using Redux Toolkit and handling asynchronous operations with Redux Saga.

- Familiarity with MUI (Material-UI) for creating modern and responsive user interfaces.

- Expertise in designing and implementing custom hooks for code modularity.

- Knowledge of OAuth-flow, JWT, and secure authentication practices.

- Experience working with JSON data and integrating external services using Amplify.

- Solid understanding of TypeScript for type-safe React applications.

- Strong command of JavaScript, including ES6+ features.

- Experience with responsive design principles for optimal user experience across devices.

- Adherence to coding standards such as Airbnb and proficiency in using ESLint for code consistency.

- Strong logical thinking and problem-solving skills.

If you are a proactive React Developer with a passion for crafting exceptional user experiences and possess the skills outlined above, we encourage you to apply. Join our team and be a key player in the development of innovative and impactful web applications.

Executive – Customer Success (for a leading SaaS Product)

About Sulekha.com

Sulekha is one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a powerful need fulfillment and monetization platform that generates qualified, parameterized leads to local service SMBs every day in 40 cities. Sulekha’s unique, scalable digital platform, stapled to an expanding digital-mobile-local opportunity, has positioned it to serve in 24,000+ location-categories for purchase-oriented users (24+ M user needs p.a.) and growth-oriented businesses (2+ M active local businesses).

About Pro-Manage

Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a Sulekha brand initiative.

Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: Indian Oil, Shriram Finance, Apollo Pharmacy, Naturals, Sterling Resorts, Muthoot Finance, Aadhaar Housing Finance, Shriram Transport Finance, City Union Bank, O2 Spa, Page 3 Salons, Urban Nomads, CADD Centre and more.

Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs.

Pro-Manage is developed and offered by Sulekha, one of India’s largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities.

Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years.

Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore).

Job Description & Expectations

We are looking for an executive to help a portion of the 65,000+ customers of Sulekha achieve tangible business outcomes. He/she will closely work with paid customers of Sulekha to achieve the desired goals of Sulekha. This portfolio will be managed by the Pro-Manage SME product of Sulekha.

Pro-Manage Boost operations

a. Profile Enrichment of existing and new customers of Sulekha who want to enhance their presence in Google, Bing, Facebook and others as we add on, by working on their profile content.

b. Deliver on KYC and 8 vectors of digital presence that include posts, photos, videos directions, keywords to enhance the value of customers trying the Sulekha Pro-Manage Boost product

c. Email, Phone call and WhatsApp engagement with customers to obtain content and optimize the Google listings & on other platforms.

d. Closely work with cross functional teams including central design team, central keyword research team and marketing teams to deliver value.

e. Pro-mange Dashboard Training supporting the customer to understand the dashboard.

f. Performance Management for the customers, analyzing the profile performance sharing the reports and insights with the customers and recommend changes to enhance the profile.

Education, Professional and Personal Attributes

· B.Tech/BE/B.Sc. graduation is preferred

· Excellent communication skills, with good knowledge in Hindi and 1 regional language. This is mandatory to help with category expertise

· Good analytical knowledge including working knowledge of all Microsoft tools and awareness of digital advertising tools like Google, Facebook is preferred

· Min. 1 year of experience in digital marketing including interacting with customers will be preferred

· Should possess an innate love of data and ability to see new patterns that impact business

· Positive, initiative driven and passionate about digital marketing

· Result oriented, entrepreneurial, and self-motivated

· Ambitious and flexible

Other aspects

· Reporting to Pro-Manage SME vertical lead

· Must be based out of Chennai with no travel involved

· All days are working from office – no WFH envisaged as of now

What Pro-Manager Offers You

· Opportunity to develop cutting-edge digital SaaS business development expertise

· Develop competence in marketing, product development, customer success and technology

· Highly entrepreneurial and aspirational work environment that inspires and challenges

· Collaborative and fun work environment

· Learning and development program to help you develop skills

· Well-define career path and progression tracking

· Progressive, nurturing and respectful work culture

· Attractive compensation plus incentives

Key Responsibilities 

Minimum Qualification 

Essential Skills:

• 8 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer. Prior experience in retail domain is a plus
• 3 years of experience working with distributed teams
• Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs
• Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot). Search Engine and Native App development experience is a plus.
• AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc
• Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems
• Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies
• Strong communication and presentation skills
• Passionate about enabling next generation experiences
• Experience with automated testing, deployment pipelines and cloud based infrastructure

ROLE DESCRIPTIPON:

• Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
• Design high/low level solutions, contribute towards architecture and technical roadmap
• Lead technical implementation/delivery.
• Host/Lead technical discussions
• Champion software development best practices, test driven development, CI and CD
• Build cloud native and highly cost efficient solutions
• Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies. Embrace change.

• 4-7 years of Industry experience in IT or consulting organizations
• 3+ years of experience defining and delivering Informatica Cloud Data Integration & Application Integration enterprise applications in lead developer role
• Must have working knowledge on integrating with Salesforce, Oracle DB, JIRA Cloud  
• Must have working scripting knowledge (windows or Nodejs) 

Soft Skills 

• Superb interpersonal skills, both written and verbal, in order to effectively develop materials that are appropriate for variety of audience in business & technical teams
• Strong presentation skills, successfully present and defend point of view to Business & IT audiences
• Excellent analysis skills and ability to rapidly learn and take advantage of new concepts, business models, and technologies