11+ Retail operations Jobs in Chennai | Retail operations Job openings in Chennai
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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
About the Position:
We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
About EasyEcom:
EasyEcom is an industry-leading omnichannel order & warehouse management solution for e-commerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 160+ members strong team, and being VC funded, we are continuing to expand over and beyond!
Roles & Responsibilities:
● Developing strong relationships between key clients and companies.
● Resolving key clients' issues and complaints promptly
● Understanding the business needs of key accounts, and providing them with an effective solution.
● Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team).
● Upselling to key accounts presenting reports on account progress, and sharing future goals with other team members.
Requirements:
● Candidates with a bachelor's in technology or business are preferred.
● A minimum of 2+ years of experience in account management.
● Excellent communication skills and listening skills.
● Fluency in both English and Tamil.
● Should be able to quickly get a thorough understanding of the company's product.
● Should be able to multitask and manage time effectively.
● Should have strong interpersonal relationship skills.
● Ability to understand the company’s key clients and their position in the industry.

One of the top Multinational IT and Consulting Company
Skills- .net, asp.net, SPFX, MVC, API, SQL, angular, javascript, jquery, devops, sharepoint, .net core, GitHub, agile, Angular JS, .net framework
Location: Chennai, Bangalore, Kochi, Coimbatore, Hyderbad
Requirement:
We are looking for dotnet developer with the skillset of
- Dot Net. Sharepoint Online, SPFX (3-6yrs exp)
- Dot Net. Sharepoint Online, SPFX, Knowledge Management, Power BI(6-9yrs exp)
- Dot Net, SQL(3-6yrs exp)
- Dotnet framework, Asp.Net, C#.Net, SQL Server(3-6yrs exp)
- .net, SQL, Angular(3-6yrs exp)
- MVC .net,.Net core,API & SQL Server,Angular,Agular JS(3-6yrs exp)
- .Net, ASP .Net, MS SQL Server, Agile, GitHub, ADO(3-6yrs exp)
- ASP.Net, javascript, J query(3-9yrs exp)
- MVC.Net, SQL, Jquery, DevOps, GitHub(3-6yrs exp)
Responsibilities:
• Collaborate with cross-functional teams to design, develop, and deliver robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
• Translate user requirements and wireframes into ecient and responsive front-end components while ensuring high performance and usability.
• Develop and maintain server-side logic using Node.js and Express.js, ensuring smooth integration with the front-end components.
• Design and implement data models, schemas, and queries for MongoDB, and manage database interactions effectively.
• Write reusable, testable, and efficient code following best practices and coding standards.
• Perform unit and integration testing of both front-end and back-end components to ensure reliability and quality of the application.
• Troubleshoot, debug, and resolve issues that arise during development, testing, and deployment phases.
• Stay up-to-date with industry trends and technologies, and proactively suggest improvements to enhance application performance, security, and maintainability.
• Participate in code reviews, provide constructive feedback, and mentor junior developers when necessary.
• Contribute to the continuous improvement of development processes, tools, and methodologies.
We take pride in letting you know that you are interviewing with the world's largest Edtech Company and the reason for our exceptional growth lies in the DNA that we have. A true Byjuite defines his/her own limits in terms of efforts and rewards. There is no bar on the amount of incentive you can earn. Average incentive earned by a BDA in the system is around 30k monthly but our best associates make even 70-80k of incentive every month apart from their fixed salary. On an average, a performing associate gets his 1st opportunity in 1.5-2 years to become a manager and head a team of 20 people. And we have seen that the best of the associates can even become a manager even before completing a year.
The entire development journey will have two phases:
5 day SGDP (Sales Grooming & Development Program)
4 weeks OJT (On the Job Training)
1) SGDP (Sales Grooming & Development Program)
To begin with , you will be enrolled for a 5 days Sales Grooming & Development Program. The SGDP would be virtual (Work from Home) and will include theoretical aspects of BYJU’S sales process.
- You will get well-versed with the organization, our products, and how to interact with customers. ● You will be involved in various activities during this phase & you will be rigorously evaluated at different intervals.
- During this period, you will gain knowledge, a platform to practice your sales skill as well as feedback to enhance your capabilities from our team of experienced facilitators.
- These 5 days are purely invested in your learning and there would be no remuneration provided during this period.
The enrolled candidates who satisfactorily complete the SGDP phase will be given an opportunity to move to the next phase which is i.e On Job Training(OJT).
OJT involves a 4 weeks training program which will be in Bangalore/Delhi location and on successful completion of this training program,applicants will be given an opportunity to join us as a Business Development Associate with BYJUs.
2) OJT (On the Job Training)
- The OJT Phase will start for the candidates who have successfully cleared the SGDP.
- Candidates will be expected to generate revenue by implementing the theoretical knowledge acquired during the first phase into practice during the final 4 weeks of the OJT phase.
- Following the completion of the OJT, all input and output numbers will be closely monitored and reviewed to evaluate your eligibility to apply for the Business Development Associate (BDA) position at BYJU'S.
Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management).
The entire role will be for 6 days a week(Monday would be an off). The assessment parameters will include performance metrics, process adherence, behavioural aspects, quality audits, and feedback from the manager/ trainer and HR Team. Upon successfully passing the training program, you become eligible to be offered the role of BDA - Inside Sales at 8 LPA(5 fixed + 3 variable). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDA
Allowance (ATP during OJT): INR 1250 / Week + INR 1250 Travel Allowance Once in Tenure
STIPEND (ATP during OJT): Additional Stipend of 18000 for target completion of 3 valid sales and 6 valid conduction
CTC (BDA - post qualification after training): INR 8,00,000 (5 Lakh fixed pay + 3 lakh performance pay) for Inside Sales
You might be feeling that working at Byju's has so many benefits. But, frankly, there is nothing called free lunch. You will have to be extremely committed to your effort and be target oriented in every aspect. An applicant trainee works for a 6 days work week in the first two weeks of SGDP and 6 day work week in OJT tenure. The day starts at 9:30 am and ends at 9 in the evening; apart from it few assignments need to be completed on a daily basis during the SGDP Phase and his main work throughout the day is to find potential customers by connecting with all the customers of the region who download our app. On average, you will be expected to connect to 120-140 customers and schedule one on one meetings with potential ones. We measure everything from your input effort, quality, and output. In a nutshell, you work with strict targets - call customers - book counselling sessions - visit them in person - sell the courses we have - take-home truck loads of money in the form of incentives and salary.
BASIC QUALIFICATIONS
- 2+ years experience in program or project management
- Project handling experience using six sigma/Lean processes
- Experience interpreting data to make business recommendations
- Bachelor’s degree or higher in Operations, Business, Project Management, Engineering
- 5-10 years' experience in project / Customer Satisfaction, with proven success record
- Understand basic and systematic approaches to manage projects/programs
- Structured problem solving approach to identify & fix problems
- Open-minded, creative and proactive thinking
- Pioneer to invent and make differences
- Understanding of customer experience, listening to customers' voice and work backwards to improve business process and operations
- Certification in 6 Sigma
PREFERRED QUALIFICATIONS
- Automation Skills with experience in Advance SQL, Python, Tableau
Java Developer (6+ Years. experience) Java, J2EE, Web Services, XML, interface analysis and design JSF Object Oriented Design/ Analysis Knowledge of XML and relational databases (Microsoft SQL Server) TomCat, websphere HTML5, Angular JS, Javascript SOAP, RESTful WebServices Springboot, PCF, Spring cloud services
Skills Required:
Java Developer (6+ Years. experience) Java, J2EE, Web Services, XML, interface analysis and design JSF Object Oriented Design/ Analysis Knowledge of XML and relational databases (Microsoft SQL Server) TomCat, websphere HTML5, Angular JS, Javascript SOAP, RESTful WebServices Springboot, PCF, Spring cloud services
1. Identify the opportunity for omni channel optical retail
2. Planning the strategy for product, prioritization and roadmap (launch and growth)
3. Creating wireframes, PRD with prioritized features and justifications
4. Market research to understand right targeting, positioning, right product, and customer segments
5. Run beta and pilot programs with early-stage products and samples
6. Be an expert with respect to the competition
7. Data analytics
8. Translating business to technical requirements and vice versa
9. Work with external third parties to assess partnerships and other opportunities
10. Develop the core positioning and messaging for the product
11. Propose an overall budget to ensure success
12. Defining and tracking success metrics
13. Efficient cross functional communication and collaboration
14. Execution of the entire project while interfacing with sales, marketing, customer service, logistics and technology teams
Skills
1. Understanding of customer behaviour in a digital distribution setting
2. Technical background/knowledge to be able to work with tech teams
3. Analytical skills to optimise the product and channels
4. Ability to execute multiple projects in parallel and do prioritisation
5. Engineering degree is good to have
6. Ownership and Hunger
7. Leadership and teamwork skills
8. Excellent verbal and written communication skills
Persona
1. Tier 1 Engineering college or Tier 1 MBA college
2. 10+ Years of experience with atleast 2-3 years as a product manager in e-commerce or e-pharmacy or opticals
3. Experience of building product from scratch
4. Demonstrated success defining and launching excellent products/digital products/digital services
5. Execution experience in ground-up scaling while collaborating with cross-functional teams
6. Hyper-growth startup experience of at least 2 years
About OpsCruise
Digital business is driving a fundamental shift to cloud-native applications, creating a new set of operational and performance challenges ill-suited to the currently available solutions. At OpsCruise, we imagine a world of autonomous operations and are innovating a fundamentally different approach to performance management. OpsCruise’s vision is to automate the performance assurance of cloud applications using a model-driven closed-loop platform.
Team
The OpsCruise team represents a global and talented team that includes domain experts in IT Operations, Networking, Storage, Hyperscale Systems and AI/ML that have built market-leading solutions at companies such as Cisco, Google, Hitachi, HP, Infoblox, Oracle and VMWare among others.
Our engineering culture values creativity, pragmatism, honesty, and simplicity to solve hard problems the right way.
Role
We are looking for a Senior QA Engineer who will join our team building and rolling out our SaaS platform in the cloud AI/Ops space.
Our Technology Stack
Our product involves the following technology areas with one or more tools in use in each area:
- Container technologies, including creating Docker plugins and extensions
- Serverless technologies including instrumentation, addons
- Orchestrators including Kubernetes, OpenShift, Mesos, Swarm
- Metric generation and collection including Prometheus and tools such as Dynatrace and Datadog
- Tracing including OpenTracing, Jaeger
- Graph tools and Databases including neo4j, JanusGraph, TinkerPop/Gremlin
- TimeSeries databases such as Prometheus, OpenTSDB
- NoSQL and Indexing tools such as MongoDB, Cassandra, Solr and Elastic
- Languages including Java, Scala, Javascript, Python, R, and Go
- Messaging tools including Kafka, Akka
- Big Data tools including HDFS, YARN, Spark, Flink
- AI/ML techniques including Statistical Analysis, Classification, Deep Learning, etc.
- Cloud services: AWS, GCP, and Azure, their services in databases, networking and ML tools
- High performance User Interfaces including AngularJS, Vue, D3.js and local stores
- Authentication and Authorization including tools such as Okta and KeyCloak.
Responsibilities
- Understand user level requirements, write up the test strategy, derive test plan and test cases in detail.
- System and integration testing with automation of test cases using Python or Java.
- Use test frameworks such as Robot Framework.
- Use traffic generator tools such as JMeter for performance testing
- Set up the target test environments in AWS, Azure or GCP
- Containers based environment setup with Kubernetes and Docker, monitoring tools setup with Prometheus
- Debug incidents and issue to narrow down to a root cause
- Understand and reproduce internally issues reported by customers
Qualifications
The ideal candidate must have the following qualifications.
- B.E/B.Tech Degree from a reputed institution with at least 4 years of relevant experience.
- Hands-on experience with test automation using Python or Java.
- Experience with test frameworks such as Robot Framework or TestNG.
- Traffic generation tools usage such as curl-loader or JMeter
- QA engineers for Networking Technology products such as switches, routers, L4-L7 products testing can also apply.
- Knowledge of public clouds, AWS, Azure or GCP, is desired
- Working knowledge in Kubernetes, Docker or Openshift environments required
- Hands on experience with Linux
- Strong problem solving and debugging abilities
- Familiarity with continuous integration tools such as Jenkins or CircleCI
- Interest in machine learning (ML) and data science is a plus
Most importantly, you should be someone who is passionate about building new and innovative products that solve tough real-world problems.
LOCATION
Chennai, India
Responsibilities :
- Developer responsibilities include, but are not limited to the following:
- Experience as a Sun Certified Java Developer with proven hands-on Software Development experience. We use Java 8
- 4-10 years java development experience with JSE/JEE, Java-based Micro-services framework, and implementation, Spring framework, Hibernate framework, SQL, etc
- Hands-on experience on Spring boot & SPARK Microservices and OSGi specifications
- Strong knowledge of micro-service logging, monitoring, debugging, and testing
- Implementations experience of micro-service integration, packaging, building automation, and deployment
- At least two years experience in SOA & Microservices based process applications using BPM (Activiti/JBPM/Camunda)
- Object-Oriented Analysis and design using common design patterns.
- Insight of Java and JEE internals (Classloading, Memory Management, Transaction management, etc)
- Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC, Spring Boot)
Qualifications: BS/MS degree in Computer Science, Engineering or a related subject and a minimum of 8 years of professional work experience in a mid-d or large corporate Information Technology environment. Highly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at once. Comfort with ambiguity and ability to navigate uncertainty.
Exp Level: 6- 10 years
Job Location: Client location [Thuraipakkam , Chennai]
Front End:
- JAVA/J2EE (Mandatory)
- HTML/CSS – Basics would suffice
- JavaScript, JQuery, JQWidgets – Must be proficient and core skill requirement
Backend:
- .NET Framework (v4.5 and above) + C# (v5 and above) programming language: Core skill set and mandatory
- Windows WCF (SOAP) /Web-API (REST using JSON): Must be proficient
- Windows Server knowledge – IIS + Windows services: Basics from deployment perspective
- MS SQL server: Must be proficient with queries and database objects
Other Requirements:
- Minimum 3 years as a technical lead
- Experience in Business, Data, Technical Architecture and leveraging tools
- Ability to triage complex problems into smaller units that are amenable to being solved.
- Inquisitive and analytical mind
- Proven ability to manage non-direct reports to achieve results and to work in a multi-cultural multi-functional environment where consensus is critical for success
- Customer and end-user focused and have excellent oral and written communications skills
About Us:
With more than 19 years of experience, InfoBeans is a fast-growing (31% CAGR) software services provider company, with a committed team of over 800+ happy engineers based across multiple geographies - USA, Germany, UAE & India. Since inception, we have been developing cutting edge software solutions for various mid & large enterprises across all verticals. With our extremely innovative, dedicated & experienced team, we have developed robust & scalable solutions that helped our clients - overcome their technology and business hurdles. By the following industry-recognized best practices of software development, we consistently work towards our mission of Creating WOW!
InfoBeans is proud to have been awarded as "Great Place to Work" and "Dream Companies to Work For" among the top 50 IT/ITES firms in India.




