Operation Manager

About the Role

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies. We are hiring a Backend Engineer for a dedicated client engagement building an AI-powered application builder platform.

The backend is the operational core of the product: it manages user projects and sessions, coordinates long-running AI agent workloads, maintains project state, and serves as the integration layer between the frontend, the AI system, and the underlying infrastructure.

The mandatory requirement is hands-on production experience shipping Node.js services, with end-to-end ownership of API design, data modelling, and at least one production system involving background job processing or event-driven patterns.

Responsibilities

API and service development: Design and build REST APIs in Node.js with TypeScript. Cover authentication, session management, input validation, structured error handling, streaming responses (SSE, WebSockets), and rate limiting. Maintain clean API contracts that the frontend and AI system can rely on.

Database design and management: Own PostgreSQL schema design for product domains including user accounts, projects, file trees, session state, and generated artefacts. Write efficient queries, manage migrations, and optimise for read patterns that serve a real-time editor experience.

Caching strategy: Implement and maintain caching with Redis for session data, project state, and frequently read configuration. Design cache invalidation logic that keeps the editor experience consistent without stale reads.

Queue and background job management: Implement and operate background job infrastructure using BullMQ or equivalent. AI agent runs are long-running and stateful; handle retries, failure states, priority queues, and concurrency limits.

AI system integration: Build the integration layer between the backend and the AI agent system. Manage job dispatch, result handling, streaming output to the frontend, and error propagation.

Multi-tenancy and access control: Implement tenant data isolation, RBAC, and resource ownership enforcement across all API surfaces.

Observability and reliability: Instrument services with structured logging, metrics, and tracing. Write defensive code with sensible timeouts, fallback behaviour, and circuit breaking on external dependencies.

Testing and code quality: Write unit and integration tests for the services you ship. Review the work of peers and contribute to shared engineering conventions.

Requirements

• Hands-on production Node.js experience (mandatory) — must have personally shipped at least one feature area end to end in a production Node.js service, owning API design, data modelling, and testing.

• 3 to 5 years of professional backend engineering experience. Candidates with slightly less time but strong demonstrated ownership are welcome to apply.

• Strong Node.js and TypeScript. Production experience with Express, NestJS, or Fastify. Solid with async patterns, streaming, error handling, and building services that run reliably under sustained load.

• PostgreSQL depth. Schema design, query writing, indexing, and migrations on at least one production system.

• Redis and caching. Production experience using Redis for caching and session management. Understands cache invalidation trade-offs.

• Queue and background job systems. Hands-on with BullMQ, RabbitMQ, SQS, or equivalent. Experience managing retries, dead-letter queues, job priority, and concurrency control.

• AWS working knowledge. Comfortable with EC2, S3, RDS, SQS, and IAM. Familiar with Docker and basic deployment and environment management.

• Strong written and spoken English. Able to communicate clearly with engineers across disciplines and write precise technical documentation.

Nice to Have

Experience integrating with AI or LLM services (streaming responses, structured outputs, retry patterns); WebSocket or SSE implementation for real-time features; multi-tenant SaaS product experience; GraphQL; OpenTelemetry instrumentation; prior work on developer tools or editor-style products.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare https://resources.workable.com/contract-administrator-job-description">sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Digital Marketing (preferably SEO – keyword research, on-page and off-page optimization, local business listing optimization and web analytics reporting) required; B2B experience an advantage
• University graduate
• Solid knowledge on SEO and Web Analytic Tools (preferably GA4, SEMrush, Google Keyword Planner, Search Console etc)
• Background in Paid Search (PPC) or Paid Social is an advantage
• IT literate with extensive experience in internet.
• Must know the modern techniques of content marketing.
• Proficient in creating and presenting comprehensive SEO reports that highlight key performance metrics, trends, and actionable insights.
• Good Communication Skills

Added Advantage

• Ability to leverage AI-powered SEO tools and platforms for keyword analysis, content optimization, and predictive analytics.
• Have experience of using generative AI tools.

We are looking for a software tester to collaborate with different teams to ensure high quality product deliverables.

Responsibilities:

• Review software requirements
• Prepare/ Review test plans and test cases
• Execute test cases, report issues and share test execution reports
• Write test cases to automate the functional testing

Job Requirements:

• 2+ years of relevant experience
• Experience in any test automation framework
• Experience in any test case management tool
• Ability to work as a functional as well as automation tester
• Ability to communicate with development and business teams
• Have keen eye for detail and be able to see the bigger picture
• Strong team player who can work efficiently in a highly collaborative environment
• Motivated and able to work independently
• Experience in performance testing will be a plus

About Rolling Arrays

Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses: 

HR System Implementation Services: 

Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date. The services include – 

• SAP SuccessFactors Design Consulting
• SAP SuccessFactors Implementation
• SAP SuccessFactors Change Management
• SAP SuccessFactors Support Services (AMS)

HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products): 

• SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
• Qualtrics (World’s leading Experience Management Software)
• Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
• CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
• eFile (Digitize and contextualize all employee documents in one place)
• eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)

• Strong knowledge of Ruby on rails framework.
• Strong Knowledge of coding languages, like PERL, Python and Ruby.
• Good knowledge of Relation and NoSQL databases. like MySQL, Postgres, NoSQL etc.
• Knowledge of Microservices development and AWS concept will be an added advantage.
• Ready to adopt new technologies and implement them in project.

Sr. UI/UX Designer: Plum

We are looking for an experienced and creative Senior Product Designer to join the Empuls product team!
As the product designer, you will be responsible for delivering the optimal user experience across the Empuls web and mobile apps. This is a high visibility role and has a large contribution to the overall success of the product and customer satisfaction. The role requires deep collaboration with the product, technology, marketing, and sales teams. This role might include some people management responsibilities.

Craft detail of new and existing product features, from understanding the customer pain point to defining wireframes, high definition prototypes and finally collaborating with the technology team to navigate through constraints and build the product.

Partner closely with our Product, Marketing, and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience.

Create design systems that help with a common design language across the entire product portfolio in a distributed team.

Aid product marketing in telling the product stories in the best way possible to help users in product adoption and onboarding.

Build and implement processes for user testing. Take a data-driven approach to decision-making.

Mentor other designers and drive the vision for the specific domain by partnering with product owners & engineering leads

No of opening 2

Exp Required: 5-10 yrs

NP: Immediate - Within 30 days

CTC: Up to 40 LPA

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners, and consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

We are looking for a full time Reactjs Developer who is well-versed with the process of combining the art of programming with the art of designing.

**Responsibilities:-**

1) Translation of the UI/UX design wire-frames to actual code that will produce visual elements of the application.

2) Work with the UI/UX design team and bridge the gap between graphical design and technical implementation.

3) Should take an active role on both sides and help in defining the look and functionality of the application.

**Skills**

1) Deep knowledge in React.JS Practices

2) Must have minimum 3 years hands-on experience with with NgRX or Redux.

3) Knowledge of JavaScript and HTML5

4) Knowledge of CSS and JS methods.

5) Writing non-blocking code and resorting to advanced techniques such as multi-threading

6) Build and deployment process knowledge. Roles and Responsibilities

Desired Candidate Profile

Perks and Benefits

• Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, and user session management.
• Familiarity with level design and planning.
• Experience with game physics and particle systems.
• Experience with mobile and console game development.
• Experience optimizing memory and space usage for support of older hardware.
• Ability to constantly learn and stay in touch with evolving game standards and development technologies.
• Strong understanding of object-oriented programming.
• Familiarity with current design and architectural patterns.
• Knack for writing clean, readable, and easily maintainable code.

If you are looking forward for this opportunity, kindly apply with us with below asked details:

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