Store Manager

Job Title - Senior Backend Engineer

About Tazapay 

Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and requirements. This results in decreased transaction costs, fx transparency and higher auth rates. 

They are licensed and backed by leading investors.   www.tazapay.com 

What’s exciting waiting for You? 

This is an amazing opportunity for you to join a fantastic crew before the rocket ship launch. It will be a story you will carry with you through your life and have the unique experience of building something ground up and have the satisfaction of seeing your product being used and paid for by thousands of customers. You will be a part of a growth story be it anywhere - Sales, Software Development, Marketing, HR, Accounting etc. 

We believe in a culture of openness, innovation & great memories together. 

Are you ready for the ride? 

Find what interesting things you could do with us. 

About the Backend Engineer role

Responsibilities (not exhaustive)

• Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance 
• Participate in code and design reviews to maintain our high development standards
• Partner with the product management team to define and execute the feature roadmap
• Translate business requirements into scalable and extensible design
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies
• Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution
• Continuously improve code quality, product execution, and customer delight
• Willingness to learn new languages and methodologies
• An enormous sense of ownership
• Engage in service capacity and demand planning, software performance analysis, tuning and optimization

The Ideal Candidate

Education

• Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems

Experience

• Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications
• Deep knowledge of Linux as a production environment
• Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures
• Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++
• Proficient in OOP, including design patterns. 
• Ability to design and implement low latency RESTful services
• Hands-on coder who has built backend services that handle high volume traffic.
• Strong understanding of system performance and scaling
• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability
• Data modeling experience in both Relational and NoSQL databases
• Continuously refactor applications to ensure high-quality design
• Ability to plan, prioritize, estimate and execute releases with good degree of predictability
• Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks
• Passion for learning new things, solving challenging problems
• Ability to get stuff done!

Nice to have

• Familiarity with Golang ecosystem
• Familiarity with running web services at scale; understanding of systems internals and networking are a plus
• Be familiar with HTTP/HTTPS communication protocols.

Abilities and Traits

• Ability to work under pressure and meet deadlines
• Ability to provide exceptional attention to details of the product.
• Ability to focus for extended periods of repetitious activity.
• Ability to think ahead and anticipate problems, issues and solutions
• Work well as a team player and help the team members to resolve issues
• Be committed to quality and be structured in approach
• Excellent and demonstrable concept formulation, logical and analytical skills
• Excellent planning, organizational, and prioritization skills

Location - Chennai - India

Join our team and let's groove together to the rhythm of innovation and opportunity!

Your Buddy

Tazapay

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Product: CallHippo.

URL: https://callhippo.com/" target="_blank">https://callhippo.com/

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Experience- 0.6-3 years

The Job Description for Customer Support Executive:-

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

Requirements

1)Experience in Tech Support

2)Experience with troubleshooting

3)Hands-on knowledge in providing support for any kind of application software

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.

Job description–MernArchitect

Notice period- Immediate to 60 days

Experience – 7-12

Job Description:

• Designing and developing full-stack web applications using the MEAN or MERN stack (MongoDB, ExpressJS, AngularJS/ReactJS, NodeJS).
• Defining technical architecture and design patterns.
• Ensuring scalability, performance, and security of the applications.
• Mentoring and coaching developers on best practices and standards.
• Collaborating with product and design teams to translate business requirements into technical solutions.
• Staying up-to-date with the latest technologies and trends in web development.
• Building and maintaining technical documentation.
• Resolving complex technical issues and troubleshooting.
• Leading code reviews and ensuring code quality.
• Participating in technical decision-making and project planning

Personal Attributes:

*Extensive experience in MEAN or MERN stack development and deployment.

*Strong leadership and mentorship skills.

*Excellent problem-solving and troubleshooting skills.

*Ability to work in a fast-paced, dynamic environment.

*Strong communication and collaboration skills.

*Bachelor's or Master's degree in Computer Science or related field.

Regards
Team Merito

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Job Location -Bangalore

Requirement

4+ years ​of experience building frontend for ​consumer facing​ products

2+ years​ experience on   ​React .Jsand core principles

 Good to have experience with popular React.native

​Team Lead/Management ​experience

Develop all user-facing products in React

Thorough understanding of ​architecting​ the frontend system with ​Server Side  Rendering –

Familiarity with modern front-end build pipelines and tools

Understands ​app development cycle

Flexibility and deadline driven

Regards
Team Merito

We are looking for candidates with experience in App Store Optimisation/Play store optimisation and SEO. This is to promote organic installs of mobile applications through Keyword Research, KPI tracking, Running experiments on Playstore. Ability to design graphics will be a plus. Ability to run facebook/google ads will be a plus.

This is a part time, remote role. It will require a commitment of 21 hours per week. 

We are a fast growing mobile app product company with several products running on the Playstore and are looking for enthusiastic candidates to join us.

We are looking for a Technical Content Writer with 4+ years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation, and integration of printed or electronic end-user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain the information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on time and as per the defined quality standards

Required Skills:

• 4+Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills
• Proficient in working with an XML editor, authoring, and other graphics-related tools like SnagIt, Visio, etc

• Build an algorithm for artist to detect if their music was violating copy right infringement laws

• Successfully won Techcrunch Disrupt

• Optimized an algorithm that holds the current world record for Weisman Scores