VICE PRESIDENT (PLANT OPERATIONS)- Building Material

Apply: https://processity.ai/careers/fullstack-ai-engineer

BigMantra is a Vertical Autonomous AI Agent Builder — we build AI companies that go a mile deep into specific industries. Our products include Mantra Spaces (AI-powered UK HMO property management) and Verity Law (AI-powered legal conveyancing). Our team is small, our stack is modern, and your code ships to production the same week you write it.

We're looking for a Fullstack AI Applied Engineer who can build full applications end-to-end and wire AI agents into production systems that real users depend on.

WHAT YOU'LL DO

• Build and ship full-stack web applications using React / Next.js and Python / Node.js

• Design and implement AI agent workflows using LangChain, LangGraph, Claude Agent SDK, Agno, or similar

• Integrate agents with real-world APIs — Salesforce, Google Workspace, WhatsApp Business, email providers

• Build and optimize database layers — production SQL, schema design, RAG pipelines

• Own deployment and infrastructure — Docker services, CI/CD pipelines on AWS or Azure

• Write tests that matter — E2E, load tests, performance benchmarks

• Collaborate directly with the founding team on architecture and product direction

MUST HAVE

• 3+ years of professional software engineering experience

• Strong JavaScript / TypeScript — React, Next.js, Node.js in production

• Strong Python — backends, agent systems, data pipelines

• Hands-on experience with at least one AI agent framework (LangChain, LangGraph, Claude Agent SDK, Agno, or equivalent)

• Docker services for containerization and deployment

• CI/CD pipelines — GitHub Actions, GitLab CI, or similar

• Deployment experience on AWS or Azure

• Solid SQL and database skills — schema design, query optimization

GOOD TO HAVE

• Experience with autonomous agents — MCP (Model Context Protocol), skills, plugins, tool-use

• Memory and context management for long-running agents

• Prompt engineering and optimization

COMPENSATION & BENEFITS

• ₹30L – 50L per annum (based on experience)

• Equity / ESOPs — early-stage participation

• Remote-friendly — Coimbatore office available

• Learning budget — courses, conferences, AI tooling subscriptions

• Flexible hours — output over seat time

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

Position Summary

This is a key role supporting the day‑to‑day operation of one of our esteemed customers' core financial systems across the organization. In this role, you will support application configuration and best practices for systems including Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa. The scope of this role will continue to expand as additional finance systems are shared across multiple business processes and application modules.

Reporting to the Finance Systems Manager and working closely with multiple business stakeholders as well as functional and technical application support teams across the enterprise, you will be responsible for ensuring the ongoing integrity, stability, and effectiveness of application functionality across the Customer's systems landscape.

This position provides an excellent opportunity to support change within a cross‑functional, multi–business unit environment, with exposure to all areas of Finance operations. The role offers a fast‑paced and challenging work environment, with regular interaction and visibility across multiple levels of management.

What you will do:

• Query, script and reporting writing within Finance applications such as Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa
• Application configuration to support core business functionality of procure to pay (P2P)
• Ensure Finance standards are consistently achieved and proactively monitored within our core finance applications
• Engage with broader Finance Systems and Data Governance team members to perform root-cause analysis related to Finance application integrity and/or data fixes resulting from upstream system integrations
• Engage with broader Finance Business Analysts members to support in application enhancements and improvement initiatives.

What we are looking for:

• Demonstrated experience supporting financial and/or operational business processes, such as:
• Record-to-Report (close, consolidation, reporting)
• Procure-to-Pay (requisition → PO → invoice)
• Lease/real estate management and/or portfolio delivery processes
• Proven track record in incident/problem/change management with practical experience leading triage, RCA, and release coordination.
• Ability to elicit requirements and convert them into configuration recommendations and well-defined work items.
• Hands-on leadership of UAT, including test planning, execution, defect management, and go-live readiness.
• Strong understanding of integrations from a functional support standpoint (how data flows, common failure modes, reconciliation).

What you will bring:

• 5+ years in functional application support or functional analyst roles supporting enterprise applications (ERP/EPM/SaaS).
• Bachelor’s degree in business, Finance, Information Systems, Supply Chain, or equivalent experience.
• Strong functional support mindset: restore service quickly, prevent repeat issues, and improve stability over time
• Functional support experience with one or more of:
• Coupa (P2P, catalog/invoicing, supplier enablement, matching rules)
• Lucernex (leases, escalations, CAM, critical dates, lease reporting)

Good to have any of the following skills:

• PeopleSoft Financials (ChartFields, AP, GL, workflow, batch processes)
• Concur (expense policy, audit rules, corporate card feeds, ERP posting)
• OTM/TMS (tendering, execution, rating, freight settlement/audit)
• Planview (demand intake, portfolio/resource mgmt., governance workflows)
• Hyperion (planning, consolidation, metadata/hierarchies, Smart View support)
• Ability to read and validate file layouts/mapping documents, troubleshoot integration logs, and run basic queries (SQL) for investigation.
• Experience with structured intake forums, prioritization frameworks, product ownership, or ITIL-based service management.
• Experience partnering with data governance teams or supporting data quality controls and stewardship processes.

Work time: Eastern time zone (US Shift)

Candidate must have Experience with Language React, Angular,MobX, and SCSS .

Candidate should have Hands-on experience working with RDBMS

Candidate should have developed from scratch.

Candidate should be more stronger in Angular.

Candidate from service based companies will be preferred.

*forward your resume to (ambikadotj@semperfidotcodotin)(dot - .)

) 2+yrs of strong experience in Java/J2EE technologies (Core Java, Spring, Springboot, Hibernate, 

JPA, Microservices)  

*) Experience with working on Java 8.0 and its emerging road map for 11  

*) Hands on experience in Springboot and good knowledge of MySQL, MongoDB  

*) Hands on experience in working with Angular 6 and above. Experience working with product 

management and UI/UX designers having knowledge of advanced Javascript, JQuery  

*) Working knowledge on components, modules, data/event bindings, templates, using and creating 

directives, writing routes, services, forms and models  

*) Solid understanding of the full frontend and backend development life cycle  

*) Strong experience in Spring Framework (Spring MVC, Spring security, Spring data, OAuth)  

*) Experience with Webservices (SOAP and REST) and API integration. Good knowledge of JSON and 

Swagger and Postman is required  

*) Experience with web application servers like Tomcat, Jetty, JBoss. Knowledge of Kafka with MQTT 

would be an added advantage  

*) Experience with TDD, code testability standards, JUnit  

*) Experience in managing configurations and deploying and hosting applications in AWS  

*) Experience with DevOps tools like Git, Maven, SourceTree, Jenkins, Docker and CICD model of 

development   

We are currently looking for highly skilled and established Key account manager/ Customer Success Specialists, for a deep IP technology platform company.

Responsibilities

Develop new business through existing accounts by understanding the customer's business, identify and explore commercial opportunities with the accounts.

Build an incremental sales pipeline for financial services solutions.

Be a thought leader in the rapidly evolving and disruptive space of BFSI.

Regularly liaising with existing clients to identify new business opportunities.

Prepare plans, encompassing sales and pricing activities, to maximize opportunities and value for both parties.

Remain knowledgeable of market and industry trends, competitors, and leading customer strategies.

Understand and clearly articulate CRMNEXT value proposition.

For this role you must have:

Experience in handling large enterprise accounts in domestic and international geographies

Experience of selling enterprise business applications to large banks

Experience in deepening client engagements and developing uncontested market space.

Critical thinking and strong decision-making abilities

Experience in devising Strategic Plans to expand sales and sales forecasting

Solution oriented and problem-solving skills Experience of proposal preparation, contract discussion and negotiation

You will have a dual role of a technology and business expert and help make decisions that will impact the business.

Excellent verbal and written communication skills

Prior experience of Customer facing role.

Good experience into CRM Sales/ Business development.

Strong expertise and passion for the banking and financial services vertical.

Qualifications

BE/BTech/ MSc IT/ MCA - With 60% throughout the academics.

Designing and developing advanced applications for the Android platform

Unit-testing code for robustness, including edge cases, usability, and general reliability

Bug fixing and improving application performance