11+ Retail operations Jobs in Delhi, NCR and Gurgaon | Retail operations Job openings in Delhi, NCR and Gurgaon
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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
Business Analyst (EDI Domain)
Role Summary:
Acts as the bridge between business users and the technical team, gathering requirements and ensuring alignment with migration goals.
Key Responsibilities:
- Document functional requirements for EDI migration.
- Analyze customer-specific configurations and needs.
- Facilitate workshops with SMEs and stakeholders.
- Validate technical solutions against business expectations.
- Support change management and training.
Skills Required:
- Experience in logistics and transportation EDI systems.
- Strong understanding of customer-specific EDI needs.
- Requirements gathering and documentation skills.
- Excellent stakeholder communication and facilitation skills.
Familiarity with process mapping tools.
We are looking for a highly strategic and execution-focused Account-Based Marketing (ABM) Manager to drive targeted growth across high-value enterprise accounts. This role sits at the intersection of marketing and sales, owning personalised campaigns that directly impact pipeline and revenue. You will work closely with Sales, Product Marketing, and Demand Generation teams to design and execute tailored outreach strategies for key accounts globally.
Responsibilities:
- ABM Strategy and Execution: Design and execute account-based marketing programs for targeted enterprise accounts. Identify and prioritise high-value accounts in collaboration with sales teams.
- Campaign Management Plan and run multi-channel campaigns (email, LinkedIn, events, content syndication). Drive personalised messaging tailored to specific accounts, industries, and personas.
- Sales Alignment Partner closely with Account Executives and SDRs to align on account plans and outreach. Enable sales teams with insights, messaging, and campaign support.
- Data and Insights: Leverage intent data, CRM insights, and marketing automation tools to refine targeting. Track, measure, and optimise campaign performance and ROI.
- Content and Personalisation: Work with content and product marketing teams to create account-specific assets. Develop use-case driven narratives for enterprise buyers (CTOs, QA Heads, Engineering Leaders).
- Pipeline Contribution: Own ABM-driven pipeline generation and influence revenue outcomes. Continuously experiment and improve conversion across the funnel.
Requirements:
- 3-7 years of experience in B2B Marketing / Demand Generation / ABM.
- Strong understanding of SaaS, enterprise sales cycles, and the developer tools ecosystem.
- Proven experience in running targeted campaigns for enterprise accounts.
- Hands-on experience with tools like HubSpot, Salesforce, Marketo, Outreach, LinkedIn Campaign Manager, 6sense, and Demandbase.
- Strong analytical mindset with the ability to translate data into actionable insights.
- Excellent communication and stakeholder management skills.
Good to Have:
- Strategic thinker with a revenue-first mindset.
- High ownership and ability to operate in a fast-paced, high-growth environment.
- Strong collaboration skills across sales, marketing, and product teams.
- Creative approach to personalisation and engagement for LinkedIn messages/ Leads account-based messages + timeline post.
Strong Manager – Customer Success, Account management Profile
Mandatory (Experience 1) – Must have 8+ years of overall experience with atleast 6+ Years in Customer Success role
Mandatory (Experience 2) – Must have 1+ years of experience in AdTech industry
Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)
Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
About the Role
We are looking for a highly analytical and detail-oriented Senior Business Analyst to join our team. The ideal candidate will have a strong ability to translate business needs into actionable insights, drive data-backed decision-making, and collaborate with cross-functional teams to enhance business processes and strategies.
Key Responsibilities
- Analyze business processes, identify gaps, and recommend improvements to enhance efficiency and effectiveness.
- Collaborate with stakeholders across departments to gather, document, and analyze business requirements.
- Work closely with product, engineering, and marketing teams to ensure business objectives align with company goals.
- Develop and maintain reports, dashboards, and data visualizations to track KPIs and business performance.
- Conduct market research and competitive analysis to support strategic planning.
- Identify risks and propose mitigation strategies for business challenges.
- Support the implementation of new systems, processes, and tools by providing business insights and ensuring smooth adoption.
- Facilitate stakeholder meetings, presentations, and training sessions to align business goals and project outcomes.
Requirements
- 5+ years of experience as a Business Analyst or in a similar analytical role.
- Strong experience in business process modeling, data analysis, and reporting.
- Proficiency in SQL, Excel, and business intelligence tools (e.g., Tableau, Power BI).
- Familiarity with Agile and Scrum methodologies.
- Ability to translate business needs into technical requirements.
- Excellent communication, problem-solving, and stakeholder management skills.
- Experience in working with product and engineering teams is a plus.
- Bachelor's/Master’s degree in Business Administration, Finance, IT, or a related field.
Nice to Have
- Experience in the tech startup space or a social media domain is a plus.
- Exposure to AI/ML-driven analytics tools.
Why Join Us?
- Be part of an innovative and fast-growing company.
- Work on impactful projects that shape the future of our product.
- Competitive compensation, benefits, and growth opportunities.
.NET
AngularJS (1.x)
Angular (2+)
Javascript• Responsible for improving test case coverage and reducing customer found issues
• Ability to see inefficiencies in codes and communicate it to the rest of the team
• Ability to take initiatives and come up with plans to help solve these issues
• Involved in documentation such as planning and time estimation for projects
• Presenting ideas for system improvements, including cost proposals
• Producing detailed specifications and writing the program codes
• The key responsibilities of this person will be to unit test the product for functional, look
and feel of the GUI
• To keep in close loop of quality analysts to troubleshoot issues
Desired Candidate Profile:
• Expertise in core development in C#, ASP.net , ADO.net, Dot Net, .Net Core, Rest
API, Web API
• Expertise in HTML, WPF , WCF , LINQ , OOPS, SQL
• Proficient in Visual Studio 13, Visual Studio 15, and Visual Studio 19
(Note: Experience in maintenance phase of the project(s) will not be considered)
• Proficient in Data Structures, Multithreading, Logic Design and implementation with
regards to UI and backend Knowledge on design patterns
• Ability to work in a rapidly changing environment. Proactive behaviour is must have
• Experience in Active Directory, Group Policy, Windows File Server and SQL is an
advantage
• Experience in JIRA/Confluence is an advantage
• Good communication skills
• Experience with SharePoint Online , Exchange Online , Office365, AWS , GSuite ,
Dropbox , Microsoft
• Must be able to work under pressure and towards deadlines
What you will do:
- Partnering with the finance and benefits team to administer payroll and benefits
- Ensuring 100% statutory compliance of the store through attending monthly audits, follow up on non-compliance, vendor checks etc.
- Being the custodian of all labor notices for the store and aligning with all internal and external stakeholders to ensure timely response and closure of these notices
- Spreading awareness among the employees about gender sensitization
- Managing data and analysis to help stakeholders with relevant information on a need basis
Desired Candidate Profile
What you must have:- Knowledge of HR processes and 3 to 4 years of experience in working in a fast paced startup environment
- High levels of discretion, integrity and confidentiality
- Proven ability to build strong partnerships and work collaboratively with managers, leaders and HR colleagues
- A deep knowledge of HR programs and practices, including applicable state and federal employment laws and regulations
- Great knowledge on Excel and other MS and G-suite Applications
- Openness to learning
- Ability to function in an unstructured environment with attention to detail and strong interpersonal skills
- Flexibility with changing requirements
The primary goal is to Perform Account Reconciliation for the client across multiple portfolios,
Responsibilities :
Performing daily end to end cash reconciliation activities that includes conducting analysis and
recording transactions
Identifying reasons for variances in cash/assets through bank & custody statements and other
supporting data.
Interacting with designated internal teams, bank, custody and advisors for missing trades /corporate
actions/ other transaction items
Following up on actions for pending transactions/incorrect booking with trade team/bank/custody.
Verifying prices and income, rate of interest etc. depending upon the security being booked through
Bloomberg or other market data services and provide appropriate back-ups.
Reporting the issues to supervisors and seek support on an immediate basis
Performing administrative functions related to monthly closing and valuations.
Developing and maintaining a solid working knowledge of the financial services industry and of all
products, services and processes performed by the team
Requirements for this role include:
2+ year(s) of accounting experience for financial instruments (equities, fixed income, and derivatives),
operation of capital markets, and life cycle of trades. Good knowledge of Capital Market
Ability to work regularly scheduled shifts.
University degree or equivalent that required 3+ years of formal studies of Finance/Accounting
principles
2+ year(s) of data entry experience that required a focus on quality including attention to detail,
accuracy, and accountability for your work product.
2+ year(s) of experience using MS-Excel that required you to use Formulas, Tables & Formatting,
Conditional Formatting, Charting, Pivot tables & Pivot Reporting.
1+ year(s) of experience in a service-oriented role where you had to correspond in writing or over the
phone with external customers.
Desired qualities:
A drive to broaden one’s knowledge of the financial services industry by learning new concepts and
systems and taking the initiative to apply it to daily work assignments.
Attention-to-detail to ensure that all deliverables consistently meet the highest standard of quality
and accuracy.
Positivity and collegial approach in assisting both colleagues and clients and the ability to work in
team environment.
Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or
possibly help implement a more efficient process or procedure, your skills have a place in our
business.
NodeJS (Node.js)
ExpressJavascript
MongoDBJob Description
1. JavaScript, ReactJs, Node.js, Express.js, MongoDB, Web-Services
2. Working Experience of Ajax,Json
3. Rest/ SOAP API Integration
4. Good Logical and Analytical and communication Skills
5. Should have knowledge of CI/CD.
6. Must have experience in writing unit test cases and good in TDD approach.
7. Should have basic knowledge of HTML5 and CSS.
8. Ensuring high performance of applications on mobile/desktop
9. Knowledge of Jenkins, GIT, Docker, Linux (Basic)
10. Writing tested, idiomatic, and documented JavaScript, HTML and CSS
11. Coordinating the workflow between the design team, the HTML coder, and yourself
12. Communicating with internal/external web services.
GOOD TO HAVE
1. Experience with Amazon web services, DocumentDB, etc.
2. Understanding of Ecommerce applications.
3. Understanding of fundamental design principles behind a scalable application.
4. Creating database schemas that represent and support business processes Implementing automated testing platforms and unit tests Proficient understanding Roles and Responsibilities
5. Design client-side & server-side architecture
6. Build the front-end of application through appealing visual design
7. Test software to ensure responsiveness and efficiency
8. Troubleshoot, debug and upgrade software
9. Build features and applications with a mobile responsive design
10. Ability to work effectively under very tight deadline pressure.
11. Analyze issues, recommend alternatives, and implement the best recommendation
12. Prioritize tasks and responsibilities while managing multiple, competing priorities
1.Make proposals for clients
2. Negotiate with clients
3. Coordinate with team on projects
4. Generate new business opportunities
5. Networking, Marketing, and Calling
6. Introduce and Market the company
HTML/CSS.NET
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