11+ Retail operations Jobs in Kolkata | Retail operations Job openings in Kolkata

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Lead Conversation Designer (Automotive)

Team: Design / Conversational Experience

Location: Kolkata or Bangalore

Type: Full-time A UI/UX design leadership role centered on conversational AI. Owns the end-to-end in-cabin user experience.

About Mihup

Mihup is an enterprise Voice AI platform powering contact centers and automotive, with our own ASR, NLU, TTS, wake-word, Private LLM, and G2P models built for India's linguistic reality — 20+ Indian languages with heavy Hindi-English code-mixing, accents, and dialects. We serve 500+ enterprises, our in-car assistant ships with OEMs like Tata Motors, and in early 2026 we partnered with Qualcomm to run voice AI directly on-device on the Snapdragon Digital Chassis. We build our models in-house, end to end.

The Role

We're hiring a design leader to own the entire conversational and interaction experience of Mihup's in-car voice assistant. You'll define who the assistant is, how it talks, and how voice works together with the screen and the wider cabin — so that every interaction feels natural, effortless, safe, and delightful for drivers and passengers, across 20+ Indian languages.

This is a UI/UX role at its core, applied to conversational AI. You'll blend conversation design, voice UX, and multimodal interaction design, and you'll be the person responsible for enhancing the in-cabin experience end to end — from the assistant's persona and dialog to onboarding, discovery, and everything a user hears and sees.

If you have a UI/UX pedigree and you've shipped a conversational AI product, and you want to shape how people talk to their cars, this is that role.

What You'll Do

• Design end-to-end conversation flows for in-car tasks — navigation, media, climate, calls, vehicle controls, and proactive assistance — including turn-taking, prompts, confirmations, and graceful error recovery and repair.
• Define and steward the assistant's persona and voice — its personality, tone, and character — and keep it consistent and culturally natural across 20+ Indian languages and code-mixed speech (transcreation, not literal translation).
• Own the multimodal in-cabin experience: coordinate voice with the IVI screen, instrument cluster, HUD, and ambient/haptic feedback so the whole cabin feels like one coherent experience.
• Design for safety and low cognitive load — hands-free, eyes-free interaction that minimizes driver distraction, following automotive HMI and driver-distraction guidelines.
• Craft all conversational content and microcopy — prompts, responses, onboarding, discovery, and help — and the patterns and guidelines others follow.
• Design the full user journey: onboarding, feature discovery (helping users learn what they can say), personalization, and proactive, context-aware assistance.
• Partner tightly with the GenAI/LLM, NLU, and TTS teams — shape system prompts and behavior, define intents and entities from a UX lens, and guide how the assistant should sound (pacing, prosody, expressiveness).
• Run user research and usability testing — including in-vehicle or simulated-driving sessions — analyze real conversation logs to find friction, and iterate continuously.
• Prototype and communicate designs — flows, sample dialogs, and interactive prototypes — and align OEM / Tier-1 partners and internal teams around them.
• Establish the conversation-design system: patterns, standards, and documentation that scale across features, languages, and vehicle programs.

KPIs You'll Own

• Task-completion / success rate for in-cabin interactions
• User satisfaction (CSAT) and perceived naturalness and ease of use
• Driver-distraction and safety measures (glance time, hands-free success)
• Adoption and engagement — feature discovery and repeat use
• Error-recovery / repair success — how gracefully misunderstandings are handled
• Consistency and quality of the experience across languages

What We're Looking For (Required)

• A strong UI/UX design pedigree with hands-on experience designing a conversational AI product — voice assistant, chatbot, or similar.
• Proven conversation design / VUI design skills: dialog flows, prompt and response writing, persona design, and error handling.
• Excellent writing and microcopy craft — conversation design is fundamentally writing.
• Solid UX fundamentals: user research, usability testing, information architecture, and interaction design.
• Experience designing multimodal experiences (voice together with screen).
• A working understanding of conversational AI / LLM capabilities and limits, enough to design feasible, grounded experiences.
• A portfolio demonstrating shipped conversational or voice experiences.
• The ability to lead design direction and collaborate across engineering, product, and external partners.

Nice to Have (Preferred)

• Automotive / in-car HMI experience and familiarity with driver-distraction and cognitive-load guidelines.
• Designing across multiple languages / localization — ideally Indic and code-mixed — including transcreation of persona and tone.
• Familiarity with prototyping and conversation-design tools (Figma; Voiceflow or similar).
• Experience with LLM-based / generative assistants — prompt design and guardrails from a UX perspective.
• A track record collaborating closely with ASR, NLU, and TTS teams.

Why This Role

• Own the whole experience. You define the persona, the conversation, and the entire cabin interaction of an assistant shipping with OEMs like Tata Motors — not a single screen.
• Shape a new design space. How millions of drivers and passengers talk to their cars, by voice, across 20+ Indian languages, is largely uncharted.
• A rare design mandate: voice-first, multimodal, safety-critical, and multilingual — with real users in real cars.
• Design meets frontier GenAI, with an engineering team that can actually build what you design.

Cassandra Administrator

Experience: 4+ Years

Location: Hyderabad / Bangalore / Chennai / Mumbai / Pune / Kolkata / Gurgaon

Client: Deloitte

Job Description

We are looking for an experienced Cassandra Administrator with strong expertise in Apache Cassandra and DataStax Enterprise (DSE) environments. The ideal candidate should have hands-on experience in database administration, performance tuning, high availability, and migration activities.

Key Responsibilities

• Install, configure, upgrade, and maintain DSE Cassandra database clusters.
• Monitor database performance and optimize for scalability and availability.
• Set up and manage replication, backup, and recovery processes.
• Perform DSE Cassandra migration from RHEL to AWS Amazon Linux 2023.
• Troubleshoot and resolve database performance issues and outages.
• Collaborate with Development and DevOps teams to provide database support.
• Develop and maintain automation scripts using Shell, Python, or Ansible.
• Create and maintain technical documentation.
• Implement disaster recovery and high-availability solutions.
• Assist in designing highly scalable and fault-tolerant systems.

Required Skills

• 4+ years of experience in NoSQL database administration.
• Strong hands-on experience with Apache Cassandra / DataStax Enterprise (DSE).
• Good understanding of Cassandra architecture, consistency levels, partitioning, compaction, gossip protocol, and snitches.
• Experience with Nodetool, CQLSH, and DataStax OpsCenter.
• Proficiency in Cassandra Query Language (CQL).
• Hands-on experience in performance tuning and troubleshooting.
• Strong knowledge of Linux/Unix environments.
• Experience with Shell scripting or Python.
• Familiarity with AWS and monitoring tools such as Prometheus, Grafana, and ELK Stack.

Nice to Have

• Experience with Ansible.
• Exposure to high availability and disaster recovery solutions.

Notice Period: Immediate to 30 days preferred.

Hiring : Salesforce Senior Developer

Location : Pan India

Experience : 7+ years

Required Skills & Experience

·       7+ years in Salesforce Development

·       Strong experience with Salesforce Experience Cloud

·       Highly skilled in Apex, Visualforce, Lightning Components, and Lightning Web Components

the creation of custom solutions tailored to client needs.

·    Strong understanding of Salesforce governor limits and performance optimization principles for efficient and scalable applications for a large active user base

·    Expertise in large-scale integration using SOAP, REST, Streaming (including Lightning Events), and Metadata APIs, facilitating the seamless connection of Salesforce with other systems.

·   Excellent technical documentation skills

·  Salesforce Certification (Must: Salesforce Platform Developer II)

·   Excellent communication skills

Responsibilities

·       Design, implement, and test new functionalities and features in Salesforce to meet business needs.

·       Build of both custom/standard components on the Salesforce platform, using the most appropriate platform capability

·       Make appropriate use of Flows, Apex, LWC and other technologies to ensure solutions are built to high standards.

·       Make appropriate use of enterprise design patterns when writing custom code.

·       Refine technical user stories as required, articulate clearly the technical solution required to meet a specific requirement.

·       Support the Tech Lead with ensuring best practises are adhered to, providing mentorship and code review feedback as required.

·       Work with Tech Leads to author Technical Design Documents, ensuring adherence to design patterns.

·       Suggest improvements to the development workflow for the development team.

Desired Skills

·       Comfortable and effective in leading developer, ensuring project success and team cohesion

·       Financial Services industry experience

·       Experience implementing Experience Cloud solutions at enterprise organisation

·       Experience in working in both agile and waterfall methodologies

We are looking for a skilled Blockchain Developer to work on developing decentralized applications and smart contracts.

If you're passionate about blockchain technology and want to work on cutting-edge projects, this is the role for you!.

Key Responsibilities:.

Design and develop smart contracts and decentralized applications (dApps).

Work with Ethereum, Solana, or other blockchain platforms.

Write secure, optimized, and efficient code for blockchain-based applications.

Experience in MLM & Matrix Plan logic.

Collaborate with cross-functional teams to implement blockchain solutions.

Required Qualifications:.

Experience in blockchain development.

Proficiency in Solidity, smart contracts, and blockchain platforms like Ethereum or Hyperledger.

Familiarity with cryptographic principles and consensus algorithms.

• Lead and manage the SEO team to deliver results aligned with client goals.
• Communicate with international clients to understand project requirements and provide tailored SEO solutions.
• Conduct in-depth online research to identify potential clients and collect contact data for outreach.
• Develop and implement robust on-page and off-page SEO strategies. Optimize content, websites, and landing pages for search engine visibility and performance.
• Continuously discover and optimize for high-performing keywords. Build and maintain high-quality, natural backlinks to improve search rankings and domain authority.
• Analyze competitor websites and digital strategies to identify SEO growth opportunities.
• Coordinate with the graphics, content, and SEO teams to ensure seamless campaign execution.
• Plan and manage a monthly content calendar for articles and blog posts to support organic growth.
• Monitor and evaluate search engine performance and deliver actionable insights.
• Collaborate with web developers and the broader marketing team to implement SEO best practices.

1. Research, Implement, Monitoring, and Report on Organic search

2. Keyword research and mapping

3. Content writing and optimization

4. Link-building outreach campaigns

5. Acquire backlinks

6. Editorial negotiations

7. Maintaining SERPs

8. Work on standard and current SEO practices

9. Auditing existing website

10. Recommend changes to website architecture, content, linking, and other factors to improve

SEO positions for target keywords

11. Work on SEO reporting

Skills & Requirements

1. Excellent written and verbal communication skills

2. Knowledge of technical aspects of search engines, search algorithms, ranking factors etc.

3. Demonstrated knowledge of SEO skills like on-page SEO, and website analytics.

4. Strong operational excellence in link building – NOT outdated practices like (directories,

bookmarking, etc.)

5. Knowledge of outreach to editors to form collaborations for publishing our content on their

portal – this is a must-have. Candidate to show clear experience of achieving this in this past

employment.

6. Strong experience in the use of Google Analytics and Google Search Console

7. Ability to solve problems and identify opportunities through data analysis and critical

thinking

8. Strong attention to detail, excellent organizational skills, and ability to manage multiple

projects and responsibilities

9. Agency background preferable

CTC

20,000/- p.m. to 30,000/- p.m.

Hello,

Greetings from CodersBrain!

Coders Brain is a global leader in its services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery centers.

This is regarding the urgent opening for the'' ROR Developer role. We found your profile in the Cutshort database and it seems like a good fit for the organization. If you are interested, do revert back with your updated CV along with the details:

Permanent Payroll :  CodersBrain

Location:- Mumbai/ Kolkata

Notice Period:- imm./15 daysJob Description
Scope of work  This role is an exciting opportunity to build highly interactive

customer facing applications and products.
 Candidate will help transform vast collections of data into
actionable insights with intuitive and easy to use interfaces and
visualizations.
 Candidate will leverage the power of JavaScript and Ruby on
Rail to build novel features and improvements to our current suite
of tools.
 This team is responsible for customer-facing applications that
deliver SEO data insights.
 Through the applications customers are able to access insights,
workflows, and aggregations of information above and beyond
core data offerings

Responsibility 

 Build and maintain the core frontend application

 Work collaboratively with the engineers on the Frontend team to
ensure quality and performance of the systems through code
reviews, documentation, analysis and employing engineering
best practices to ensure high-quality software
 Contribute to org devops culture by maintaining our systems,
including creating documentation, run books, monitoring, alerting,
and integration tests, etc.
 Participate in architecture design and development for new
features and capabilities, and for migration of legacy systems, to
meet business and customer needs.
 Take turns in the on-call rotation, handling systems and
operations issues as they arise including responding to off-hours
alerts
 Collaborate with other teams on dependent work and integrations
as well as be vigilant for activities happening outside the team
that would have an impact on the work your team is doing.
 Work with Product Managers and UX Designers to deliver new
features and capabilities
 Use good security practices to protect code and systems
 Pitch in where needed during major efforts or when critical issues
arise
 Give constructive, critical feedback to other team members
through pull requests, design reviews, and other methods
 Seek out opportunities and work to grow skills and expertise.

C) Skills Required
Essential Skills  JavaScript (preferred ExtJS framework)

 Ruby
 Ruby on Rails
 MySQL
 Docker
Desired Skills  Terraform

 Basic Unix/Linux administration
 Redis
 Resque
 TravisCI
 AWS ECS
 AWS RDS
 AWS EMR
 AWS S3
 AWS Step Functions
 AWS Lambda Functions
 Experience working remotely with a distributed team
Great problem-solving skills

D) Other Information
Educational Qualifications Bachelor's degree/MCA
Experience  5– 8 years

Please confirm the mail with your updated CV  if you are interested in this position and also please share the below-mentioned details :

Current CTC:
Expected CTC:
Current Company:
Notice Period:

Notice Period:Are you okay with 1 week Notice period if not  then comfortable as freelancing work with us till joining:- 
Current Location:
Preferred Location:
Total-experience:
Relevant experience:
Highest qualification:

DOJ(If Offer in Hand from Other company):

offer in hand:

Alternate number:

Interview Availability

If you love interacting with high-net worth people, and maintaining strong long-term relationships, this is the position for you!

The WH/TL is a dynamic professional with experience in Business Development, Portfolio Management & Client Relationship Management in the Financial Services sector. (S)he would be responsible for driving teams to exceed sales targets and client relationship management by delivering the best standards of services.(S)he would be helping the teams to establish strong ties with them by designing & implementing their financial plans; and then by ensuring that they receive and execute on the right advice. (S)he would be a business manager as he would be responsible for P&L of his team.

 Wealth Management, Financial Services, Broking

 Responsible for development and management of respective zone teams, comprising Team Leaders, RMS

Responsibilities:

 Handling a team of Wealth Managers and planning and achieving Sales Targets for Wealth Management products through the team by motivating, Inspiring and providing guidance to the team to keep the performance levels high

 Maintaining profitability targets by ensuring good IRR and cross sell

 Identifying streams for revenue growth & developing business plans to build consumer preference

 Responsible for creation a client base in direct equity by acquiring new Private Wealth / HNI Clients / Corporate clients by interacting & developing rapport with all external/internal constituents of client at all levels; for maximum client retention & achievement of revenues

 Monitoring client’s portfolio performance and rendering sustained advisory services for securing high ROI

 Proven track record of establishing systems/ procedures, thereby contributing in a major way towards augmented growth and profitability level

 Fulfilling the compliance standards in Financial Planning, Asset Allocation and Product Sales and managing Delinquencies by ensuring proper Sales Process

 Recruiting, training and ensuring seamless induction to the newly joined team members and managing attrition within the team

 To ensure achievement of acquisition ,activation and other Cross sell targets .To also ensure achievement of sub targets within acquisition with a special focus on Premium segment customers

 To ensure achievement of business and revenue targets attributed for the company.

 Conduct performance reviews for effective monitoring and measuring of results.

Qualifications: Graduate/ MBA/PGDM in Finance

What you need to have: