11+ Retail operations Jobs in Kolkata | Retail operations Job openings in Kolkata

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.

Job Overview

We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.

Key Responsibilities

• Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
• Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
• Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
• Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
• Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
• Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
• Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.

Qualifications & Skills

• 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
• A killer portfolio that shows your strength in performance + brand copywriting.
• Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
• Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
• Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
• Bonus: Familiarity with AI-assisted writing tools and prompt engineering.

Why Join Us?

• Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
• Work with a passionate and driven team across marketing, design, and product.
• Lead copy experiments that directly impact growth and business metrics.
• Shape how 40,000+ businesses hear, feel, and remember us.

Responsibilities

• Develop and maintain robust APIs to support various applications and services.
• Design and implement scalable solutions using AWS cloud services.
• Utilize Python frameworks such as Flask and Django to build efficient and high-performance applications.
• Collaborate with cross-functional teams to gather and analyze requirements for new features and enhancements.
• Ensure the security and integrity of applications by implementing best practices and security measures.
• Optimize application performance and troubleshoot issues to ensure smooth operation.
• Provide technical guidance and mentorship to junior team members.
• Conduct code reviews to ensure adherence to coding standards and best practices.
• Participate in agile development processes including sprint planning daily stand-ups and retrospectives.
• Develop and maintain documentation for code processes and procedures.
• Stay updated with the latest industry trends and technologies to continuously improve skills and knowledge.
• Contribute to the overall success of the company by delivering high-quality software solutions that meet business needs.
• Foster a collaborative and inclusive work environment that promotes innovation and continuous improvement.

Qualifications

• Possess strong expertise in developing and maintaining APIs.
• Demonstrate proficiency in AWS cloud services and their application in scalable solutions.
• Have extensive experience with Python frameworks such as Flask and Django.
• Exhibit strong analytical and problem-solving skills to address complex technical challenges.
• Show ability to collaborate effectively with cross-functional teams and stakeholders.
• Display excellent communication skills to convey technical concepts clearly.
• Have a background in the Consumer Lending domain is a plus.
• Demonstrate commitment to continuous learning and staying updated with industry trends.
• Possess a strong understanding of agile development methodologies.
• Show experience in mentoring and guiding junior team members.
• Exhibit attention to detail and a commitment to delivering high-quality software solutions.
• Demonstrate ability to work effectively in a hybrid work model.
• Show a proactive approach to identifying and addressing potential issues before they become problems.

Desired Competencies (Technical/Behavioral Competency)

• . Strong knowledge of Splunk architecture, components, and deployment models (standalone, distributed, or clustered)
• Hands-on experience with Splunk forwarders, search processing, and index clustering
• Proficiency in writing SPL (Search Processing Language) queries and creating dashboards
• Familiarity with Linux/Unix systems and basic scripting (e.g., Bash, Python)
• Understanding of networking concepts and protocols (TCP/IP, syslog)

Key Responsibilities

• Deploy Splunk Enterprise or Splunk Cloud on servers or virtual environments.
• Configure indexing and search head clusters for data collection and search functionalities.
• Deploy universal or heavy forwarders to collect data from various sources and send it to the Splunk environment
• Configure data inputs (e.g., syslogs, snmp, file monitoring) and outputs (e.g., storage, dashboards)
• Identify and onboard data sources such as logs, metrics, and events.
• Use regular expressions or predefined methods to extract fields from raw data
• Configure props.conf and transforms.conf for data parsing and enrichment.
• Create and manage indexes to organize and control data storage.
• Configure roles and users with appropriate permissions using role-based access control (RBAC).
• Integrate Splunk with external authentication systems like LDAP, SAML, or Active Directory
• Monitor user activities and changes to the Splunk environment
• Optimize Splunk for better search performance and resource utilization
• Regularly monitor the status of indexers, search heads, and forwarders
• Configure backups for configurations and indexed data
• Diagnose and resolve issues like data ingestion failures, search slowness, or system errors.
• Install and manage apps and add-ons from Splunkbase or custom-built solutions.
• Create python scripts for automation and advanced data processing.
• Integrate Splunk with ITSM tools (e.g., ServiceNow), monitoring tools, or CI/CD pipelines.
• Use Splunk's REST API for automation and custom integrations
• Good to have Splunk Core Certified Admin certification

Splunk Development and Administration

• Build and optimize complex SPL (Search Processing Language) queries for dashboards, reports, and alerts.
• Develop and manage Splunk apps and add-ons, including custom Python scripts for data ingestion and enrichment.
• Onboard and validate data sources in Splunk, ensuring proper parsing, indexing, and field extractions.

Greetings!

Hiring the below position for one of our premium client.

Role: PEGA Developer

Experience: 5-15 years

Location: PAN India

Certification: CSA & CSSA mandatory

• 4.5 - 9 of experience in Pega Development with Pega relevant certification.
• Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
• Basic data storage and database query knowledge through Pega.
• Good knowledge around integration and exposure to REST and SOAP APIs.
• Good to have knowledge and experience on at least one Pega Industry framework.
• Should be able to track and manage own tasks.
• Should have very good verbal and written communication

We are hiring Front End Developers 2+ years Experience- Mid to Senior Level at Displaysweet (www.Displaysweet.com)

Technical Qualities Required:

Experience working on web applications based on Vue.js or Angular or React 

Solid knowledge of fundamental web technologies such as REST, HTML, CSS and JavaScript (ES2015+)

Interest in using Vue.js and its associated concepts to build a scalable web application

Great working knowledge of Git

A team-player, willing to help others through code review and pair programming

Open minded and always willing to further your own learnings

Quality oriented, a solid eye for detail, and good knowledge of data structures & algorithms

Bonus skills :

Experience with Hybrid/Native App development, NativeScript/React Native, Cloud Services (Firestore, AWS)

Excellent communicator

About the Company

DisplaySweet (www.displaysweet.com) is an innovative PropTech company creating world-class interactive experiences and sales software for the off the plan property industry.

Our core software is a content-rich sales presentation system designed specifically for property developers, agents and buyers.

Over the past 7 years, we have led the industry, transforming it to a digital platform, recently winning an industry award for the best property technology company in Australia. Our portfolio of clients includes some of the largest developers across Australia.