Operations Executive

Technical Knowledge/Skills · · · · · · · · Experience with Publish/Subscribe messaging paradigms, distributed transaction processing based on JTA/JTS Specifically experience with JBoss, JMS, Spring, Hibernate Strong UNIX skills in particular Linux Strong relational database skills - Sybase , MS SQL Server, MySQL Knowledge of source control such as Git, Subversion Experience of using a build automation tool such as Maven Experience of using Junit, jMock, Cucumber Experience in defining and implementing web services (REST paradigm) and data services (e.g. OData) · · · · · · Experience with Camel, Mule, Spring Integration, Fuse ESB or similar Experience of working with XML based technologies such as XSLT, JAXB Experience in implementing vendor proprietary realtime connectors using JCA Experience of Atlassian ALM/SDLC tools (JIRA, Bamboo, FishEye, Crucible, Confluence) or Hudson Experience with containerization tool such as Docker and containerorchestration system such as Kubernetes or OpenShift Experience with NoSQL such as MongoDB

Qualifications

· Strong educational background with BS/MS in computer science or other numerate discipline or equivalent

Key behaviours/competencies

· · · · Excellent communication skills and the confidence to challenge Strong problem solving skills - able to think clearly under pressure Analytical skills Organisation & planning · Self-motivated with a keen interest in gaining investment banking experience

· Team working skills

· Ability to constructively influence other departments and individua

Description:

Responsibilities

Strategy & Planning

• The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
• Provides overall expertise with all network operations functions.
• Ability to define, implement and enforce configuration management and change management policies and practices.

Acquisition & Deployment

• Handle escalations and manage support from different levels.
• Ensure adherence of operational metrics.
• Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
• Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
• Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
• Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
• Provide procedural training to staff.
• Perform performance objectives and performance reviews with all team members.

Operational Management

• The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
• This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
• The NOC Manager will manage all related partner operational expectations.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
• Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
• Ensure that reports are accurate and delivered on time.

Experience:

• More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
• Expert knowledge of (SCCM) System Center configuration Manager 2012.
• MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
• VMware 410 VSphere Administrator - VCP410 Certified
• Expert knowledge of Virtualization using VMware,MCITP
• Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
• and High availability using industry standards.
• Ability to work independently as well as in a team environment.
• Network services experience is desired.
• ITIL V3 Foundation Certification preferred

Location: Chennai

Why join SigNoz?
SigNoz helps developers monitor applications and troubleshoot problems in their deployed applications. SigNoz uses distributed tracing to gain visibility into your software stack.

• SigNoz is backed by YCombinator 
• We have taken up a big challenge to replace $B companies via the power of opensource and community. You will get a feel of what climbing an Everest feels like.
• Work with the founding team from IITD and IIMA
• Developers from all over the world are trying out SigNoz. Be a part of building a deep tech global OSS product from India

Why is the role fantastic?

• You will be a founding engineer (one of the early team members who get a stake in our company)
• Get a chance to work on some data intensive frontend projects
• Get a chance to work on real time graphs
• You will get an opportunity to build your profile as an evangelist and communicate will fellow developers in the community.
• Your code will be open sourced, hence code quality will be crucial. You will manage the repo and review PRs
• You get to learn other aspects of development and product, from deployment to discussing features.

Must have skills

• Past experience of working in a global user-facing product
• A strong grasp of libraries and frameworks such as React.js and Typescript will be integral to your success. You may need to tweak other OSS libraries
• Strong working knowledge of HTML, CSS
• Aggressive in building stuff

UI/UX Designer role:

DISPRZ is looking for a UI/UX Designer who is passionate about resolving user pain points and delivering amazing customer experiences through customer empathy and great design.

Roles & Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Build page navigation buttons and search fields
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyse and predict user behaviour.
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colours and images
• Employ techniques for discovering, recording, and communicating the customer's experience (mental modelling, journey mapping, etc.).

Job Specifications

• A Bachelor's degree and a minimum of 2 years of UI/UX design experience for digital products or services.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

• Manage and support delivery of key corporate projects on crèche benefit
• Manage the corporate relationships for clients for whom we manage the annual childcare benefit
• Create and maintain systematic corporate MIS (leads, pipeline, hot conversations) to support in business development
• Reach out to new corporates with ProEves services, support in conducting corporate surveys on childcare and maternity benefits
• Respond to queries of corporates who are looking for providing creche benefit to their employees. Understand their need, share ProEves proposal and follow up
• Liase with daycare partners in ensuring smooth childcare benefit for the client 
• Support the Management team in all corporate reach outs - mailers, events, meetings