
Candidates should have
- Excellent communication skills
- 2-3 years in any industry with operations execution knowledge
- The ability to work in a demanding startup environment
- Interact with Vendors, customers, and other stakeholders to ensure all bookings are serviced
- Bring on board fresh vendors and increase fleet capacity
- Liaison between vendors and Finance team to ensure invoices are cleared on time
- Followup with the customer immediately after every ride to recover any extras
- Can-do attitude to ensure the entire operations go smoothly.

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Job description
We are looking to expand our existing Python team across our offices in Surat. This position is for SDE-1 - Junior Software Engineer.
The requirements are as follows:
1) Familiar with the the Django REST API Framework.
2) Experience with the FAST API framework will be a plus
3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )
4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus
5) Experience with any ML library will be a plus.
6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.
7) Familiar with basic code patterns like MVC.
8) Grasp on basic data structures.
Candidate with 2+years of experience
Candidate with lesser notice period(45-30 days)
Proficiency in Oops Concepts and C# (Professional)
ASP.NET MVC | ASP.NET Core | EF Core | MVC applications (Advanced)
Entity Framework | ADO.NET (Moderate)
Proficient knowledge in MSSQL | PostgreSQL | Oracle | LINQ | Couch base (Moderate)
Database design including indexes and data integrity
Dependency injection , IoC containers using: Autofac , Handlers,
Understanding of HTML, JS, and CSS
Client side framework jQuery | Typescript| Angular 3.*+ (Moderate)
Knowledge in micro services architecture using service brokers would be an added advantage
Knowledge of cybersecurity aspects on application development would be added advantage
Should be able to identify application performance bottleneck and solve / recommend solutions
Develop, perform unit testing
Working knowledge on source control GIT Lab
Project management using JIRA
Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
7+ YOE in IT / Software Development and Services Industry
B.Tech/BE, Bachelor in Tech domain from Tier 1 College / Univesity
MBA or Masters from Top B schools or Tier 1 College / Univesity
Preferred with work experience in software frameworks, technologies, and programming languages.
- Develop and implement operational strategies: Develop and implement operational strategies to ensure the smooth functioning of the organization. This includes developing policies and procedures, managing resources, and monitoring performance metrics.
- Lead project teams: ensure the successful completion of projects within the allotted time and budget. This involves planning, organizing, and controlling project activities, as well as communicating with stakeholders to ensure project objectives are met.
- Manage resources: managing the resources required for both day-to-day operations and project delivery. This includes budgeting, resource allocation, and procurement of materials and services.
- Analyze data to identify areas for improvement and to make informed decisions regarding operational and project-related issues. This involves using data analysis tools and techniques to collect, organize, and interpret data.
- Ensure compliance ensures that the organization is compliant with legal and regulatory requirements. This includes implementing policies and procedures to ensure compliance with applicable laws and regulations.
- Build relationships and maintain relationships with stakeholders and employees. This involves effective communication, negotiation, and conflict-resolution skills.
- Develop and mentor team members developing and mentoring team members to enhance their skills and knowledge. This includes providing training, coaching, and feedback to team members to ensure they are equipped to perform their roles effectively.
- Work with departmental heads, managers, and other stakeholders to develop team goals and delegate tasks to the appropriate team member.
- Create and communicate a clear list of expectations and goals for team members to follow.
- Offer emotional support to project team members and make people feel valued.
- Maintain frequent communication to offer encouragement, amend tasks, and provide updates on goal progress.
- Implement incentives to keep the team motivated and focused on their daily tasks and project goals.
- Provide frequent feedback on employee performance, address weaknesses or inefficiencies, and offer support to improve skill gaps.
- Nurture collaboration amongst team members, Create a workspace that encourages creativity and innovation to get the most out of the team, and Quickly and effectively resolve team conflicts.
Basic Qualifications:
Education: A bachelor's degree/ master's degree or higher. administration, management, engineering, or operations management is often required.
B.Tech/BE, Bachelor in Tech domain from Tier 1 or 2 College / Univesity
MBA or Masters from Top B schools or Tier 1 College / Univesity
Experience: 7-10 years of relevant work experience in operations management, project management, or a related field is required.
Preferred with work experience in software frameworks, technologies, and programming languages.
Basic Skills:
• Team Management
• Communication
• Listening
• Conflict Resolution
• Team Leadership
• Organizational skills
• Critical Thinking
• Time Management
Job location:
Kolkata (Work from Office)
Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
What sets us apart from the rest?
With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on https://www.glassdoor.co.in/Reviews/Whatfix-Reviews-E1016569.htm" target="_blank">Glassdoor and our Customer obsession can be seen in our reviews on platforms like https://www.g2.com/products/whatfix/reviews" target="_blank">G2 Crowd & https://www.gartner.com/reviews/market/customer-communications-management-software/vendor/whatfix/product/whatfix" target="_blank">Gartner Peer Insights.
The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - http://www.sequoiacap.com/" target="_blank">Sequoia Capital || http://www.stellarisvp.com/whatfix-what-we-learnt-from-series-a-to-series-b-in-a-saas-business/" target="_blank">Stellaris || https://blogs.cisco.com/innovation/tomorrows-customer-experience-why-cisco-invested-in-whatfix" target="_blank">Cisco || https://eightroads.com/en/news/our-investment-in-whatfix" target="_blank">Eight Roads || http://www.helionvc.com/blog/we-are-pleased-collaborate-whatfix.html" target="_blank">Helion Ventures
“Hustle Mode ON” is something we live by.
Our Team:
The Engineering team at Whatfix provides end-to-end engineering throughput that forms part of core platforms and services that drive Whatfix's business.
Our team is responsible for creating the Customer Platform and everything around it - be it Analytics, Infrastructure, or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Our product is built around a core of JAVA with enterprise businesses using the Whatfix system. On a monthly basis, millions of interactive guides are processed. Building, testing, and deploying to any of our environments are as simple as pushing a commit to a git branch. We like to keep our technology up-to-date. All of the technology is built and maintained by this small development team, so from day 1, the software you write will be used by people from all over the world.
RESPONSIBILITIES:
- Design and develop highly scalable, reliable, and fault-tolerant systems for one of the world’s fastest-growing startups
- Work with business to define requirements
- Perform technical design and hands-on coding for development and enhancement efforts
- Develop new user-facing features
- Building reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize applications for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end services
- Promote best practices in design and coding
- Conduct design and code reviews
- Understand the customer needs & implement
- Articulate complex problems communicating viable architecture and design approaches in a clear and concise manner
- Enhance the agile SDLC within the Development Team through new learning, continued growth, and applying industry best practices and processes
- Occasionally participate in customer demos & provide inputs wherever required
- Keep optimizing & automating mundane tasks
You'll be a core member of the team.
Individual growth is important to us. We schedule time every week to explore an interest or learn something new. Team members have also used it to do everything from learning new algorithms to playing with the new framework, to exploring what the new analytics layer could be used for. We also take some time each day to discuss what we're working on, and even pair programs to teach each other about parts of the codebase. There's no risk of stagnation in this job, you would still be hands-on after a few years.
REQUIREMENTS:
We are looking for a Front-End Engineer to help us scale and go deep on our technical capabilities.
- 4 -12 years of professional front-end development experience
- Hands-on experience with Front end technologies - JavaScript, Typescript, HTML, CSS
- Experience with React Ecosystem (React Router, Styled-components, Server-side rendering, Context API, React Hooks) is strongly preferred
- Experience with state management libraries such as Redux is a huge plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around such issues
- Experience in backend programming languages such as Java is strongly preferred
- Experience in building Web applications using frameworks like Spring, Microservice architecture
- Work experience, preferably from internet companies, products, or startups
- Expertise in design principles and their application
- Strong verbal and written communication skills
- Fast Learner & a Team Player
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- We are looking for a seasoned Backend engineer to manage our web infrastructure. Successful candidates will have a minimum of 2 years of recent experience with all the skills listed below.
- Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure.
Responsibilities:
- Pixel-perfect- implementation of our approved user interface
- Design and construction of our REST APIs
- Ensuring the entire stack is designed and built for speed and scalability
- Maintaining the current web services by making regular updates to improve security and performance
Skills :
1) Experience :
- >1+ years experience in Backend development, preferably in Python [Flask].
- > 1+ years experience in writing REST APIs in Python/Flask.
- > Database design and management, including being up on the latest practices and associated versions
- > Server management and deployment for the relevant environment
2) Experience with SQL databases
3) Experience implementing testing platforms and unit tests
4) Proficiency with Git.
Technical Skills:
Minimum 2 to 10 years of Experience in Software Development.
Hands on experience in
Back End Development - Node/ Nest JS, Postgre Sql, Micro services,
Kafka, Netflix OSS stack, AWS
Front End Development - Mobile & web technologies, ReactJS and
ionic
Desirable – Healthcare/ AI project experience, TCP/IP and UDP
experience etc.,
MUST HAVE
- Design and implementation of the overall web architecture using React.js, Node.js, Mongo DB and AWS Lambda and Python
- Must have good knowledge of API
- Deployment and maintenance of AWS infrastructure -- Kubernetes, EC2, S3, Lambda
- Ensuring the entire stack is designed and built for speed and scalability
- Integrating our front-end UI with the constructed API
- Design and implementation of continuous integration
- Working knowledge of web-based application architectures and frameworks (including React) and the way it integrates with services.
Key Skillsets
- Node.js
- React.JS
- AWS
- MongoDB
IT sales /Enterprise
Full Time, Permanent
Ability to effectively handle Enterprise sales & Assisting the Business Team. Understand Tech Products Gather Leads and build a sales pipeline Business Development in IT Consulting, Proposal making, client handling. Requirement Analysis. Prepare BRD
Good knowledge of online bidding on portals Freelancer, Upwork. Good working knowledge of SRS and other documentation. excellent communications & writing skills, how to work on wire-frames
Female Candidates get preferrable
Experience: 1 to 3 years
This is a Contract Based role only
Not a "Fulltime opportunity"
Role Summary:
The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Qualifications
EDUCATION
- Bachelor university degree in Engineering/Computer Science.
KEY SKILLS
- 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).
- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
- Should be trained on RPA tools (Blue Prism/Automation Anywhere).
- Self-motivated, team player, action and results oriented.
- Well organized, good communication and reporting skills.
Desirable:
- Prior experience in UI automation, Robotics process automation is an added advantage.
- Certification in Robotics










