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Finance & Operations Manager – IT Company

Role Overview

The Finance & Operations Manager drives financial health and operational efficiency, ensuring IT projects are delivered on time, within budget, and aligned with strategic goals. This role blends financial expertise with operational oversight to optimize resources, control costs, and enable sustainable growth in a fast-paced technology environment.

Key Responsibilities

Financial Management

• Develop annual budgets, forecasts, and financial models.
• Monitor project profitability, billing cycles, and cash flow.
• software licensing, and vendor expenses.
• Prepare monthly/quarterly financial reports for leadership.
• Ensure compliance with tax, audit, and accounting standards.

Operations Management

• Allocate resources effectively across projects and teams.
• Streamline processes using ITIL/Agile best practices.
• Manage vendor relationships and negotiate contracts.
• Track KPIs: utilization rates, SLA adherence, delivery timelines.

Skills & Tools

• Finance: Budgeting, cost analysis, CAPEX/OPEX management.
• Tech Awareness: IT project lifecycle
• Analytical: KPI tracking(Excel, Power BI).
• Tools: Jira, Confluence, MS Excel.
• Soft Skills: Leadership, problem-solving, vendor negotiation.

Key Performance Indicators (KPIs)

• Project profit margin
• OPEX vs CAPEX ratio
• Resource utilization rate
• Vendor performance score
• Invoice-to-payment cycle time

Impact Statement:

A Finance & Operations Manager ensures that every dollar spent drives value, every resource is utilized optimally, and every project contributes to the company’s bottom line—keeping IT operations efficient, scalable, and profitable.

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.