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Finance & Operations Manager – IT Company

Role Overview

The Finance & Operations Manager drives financial health and operational efficiency, ensuring IT projects are delivered on time, within budget, and aligned with strategic goals. This role blends financial expertise with operational oversight to optimize resources, control costs, and enable sustainable growth in a fast-paced technology environment.

Key Responsibilities

Financial Management

• Develop annual budgets, forecasts, and financial models.
• Monitor project profitability, billing cycles, and cash flow.
• software licensing, and vendor expenses.
• Prepare monthly/quarterly financial reports for leadership.
• Ensure compliance with tax, audit, and accounting standards.

Operations Management

• Allocate resources effectively across projects and teams.
• Streamline processes using ITIL/Agile best practices.
• Manage vendor relationships and negotiate contracts.
• Track KPIs: utilization rates, SLA adherence, delivery timelines.

Skills & Tools

• Finance: Budgeting, cost analysis, CAPEX/OPEX management.
• Tech Awareness: IT project lifecycle
• Analytical: KPI tracking(Excel, Power BI).
• Tools: Jira, Confluence, MS Excel.
• Soft Skills: Leadership, problem-solving, vendor negotiation.

Key Performance Indicators (KPIs)

• Project profit margin
• OPEX vs CAPEX ratio
• Resource utilization rate
• Vendor performance score
• Invoice-to-payment cycle time

Impact Statement:

A Finance & Operations Manager ensures that every dollar spent drives value, every resource is utilized optimally, and every project contributes to the company’s bottom line—keeping IT operations efficient, scalable, and profitable.