Shift Manager at Burgundy Hospitality pvt ltd · Mumbai · 2 - 5 years · ₹2L - ₹3.5L / yr · Profitable · Posted 1 Dec 2023
Position – Shift Manager
Duties & Responsibilities
- Managing retail operations, including cash, store operations, inventory, and shelf-life management.
- Driving store-level, corporate, and bulk-order sales.
- Managing store assets and equipment.
- Checking FIFO (First In First Out) & monthly inventory for Item stock and raw material.
- Supporting Store Manager to minimize the product expiration.
- Check sales cash, float and petty cash with denomination & update Store Manager.
- Team grooming to be maintained as per company standard.
- Executing and maintaining in-store visual merchandising.
- Resolving customer concerns in a diplomatic manner.
Qualifications & Skill Requirements
- Graduate Degree in any specialization. A MBA or Diploma in retail management is preferred.
- Minimum 2-3 years’ experience in luxury retail, food retail, or hospitality.
- Excellent customer handling skills and communication.
- Must be well organized and diligently structured in their approach to any engagement.
- An uncompromising focus on execution with a no-nonsense attitude towards goals and delivery.
Reporting Manager: Store Manager
Shubham Vishwakarma
Full Stack Developer - Averlon
About Burgundy Hospitality pvt ltd
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Job Description:
We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.
Key Responsibilities:
• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.
Requirements:
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Proven experience as a Store Manager or in a similar retail management role.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to manage multiple tasks simultaneously and work under pressure.
• Proficiency in MS Office and retail management software.
• Flexibility to work in different shifts, including weekends.
Preferred Qualifications:
• Experience in retail sales or customer service.
• Knowledge of visual merchandising techniques.
• Ability to motivate a team and drive sales performance.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon