Shift Manager

Job Description

Build and maintain bots on Azure platform.  Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

1. a) 5 years of experience in software development with clear understanding of the project life cycle
   b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework , LUIS and other Cognitive services offered by Azure
   c) Hands on experience with Machine Learning based chat bots
   d) Experience with Azure bot services like Text Analytics etc.
   e)Strong database skills and hands-on experience on databases like SQL Server/Oracle
2. f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.
3. g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

1. h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C# / VBNET
2. i) Knowledge of Python and NodeJS is a plus
3. j) Ability to design and optimize SQL Server 2008 stored procedures.
4. k) Experience with JQuery, CSS3, HTML5 or similar technologies.
5. l) Ability to adapt quickly to an existing, complex environment.

SimplyFI Softech Pvt. Ltd. is a leading AI & Blockchain product company focused on simplifying complex business processes through intelligent automation and cutting-edge technology. We are looking for passionate developers who are eager to innovate and grow with us.

Key Responsibilities:

• Develop, maintain, and optimize scalable backend applications using Node.js.
• Design and implement RESTful APIs and microservices.
• Integrate third-party services and data sources.
• Collaborate with frontend developers and other teams to define and deliver robust solutions.
• Write clean, efficient, and maintainable code with proper documentation.
• Ensure application security, performance, and scalability.
• Participate in code reviews and contribute to continuous improvement initiatives.

Required Skills:

• Strong proficiency in JavaScript (ES6+) and Node.js.
• Experience with Express.js or similar frameworks.
• Good understanding of MongoDB / MySQL or other databases.
• Knowledge of RESTful APIs, JSON, and asynchronous programming.
• Familiarity with version control (Git) and agile methodologies.
• Basic knowledge of Docker or AWS is a plus.

Job Responsibilities

• Handle inbound & outbound customer interactions for International and Domestic processes.
• Engage with customers in English, Hindi, Marathi, or Gujarati/Bengali (as per process).
• Drive telesales, renewals, upsell/cross-sell, and customer retention activities.
• Build strong customer relationships and ensure superior service delivery.
• Achieve performance targets (KPI/KRAs) while adhering to compliance and quality standards.
• Provide VIP/priority support for high-value clients in specialized processes.

Eligibility

• Education: Minimum SSC/HSC; Graduates preferred.
• Experience: 6 months – 2 years in International Telesales / Customer Service / Renewals / Collections.
• Age Criteria: 22 – 39 years (role-specific).
• Language Proficiency:
• English + Hindi (mandatory for international process).
• English + Hindi + Marathi / Gujarati / Bengali (for domestic VIP/Lite/HVM processes).
• Male candidates preferred for some VIP processes (per business need).

Compensation & Benefits

• Salary: ₹17,000 – ₹37,000 In-Hand (based on experience & process).
• Incentives: Attractive, performance-based (no cap).
• .Shift Timings:
• International (US): 11 PM – 9 AM (Night shift, 2 rotational offs).
• Domestic (Thane): 10:30 AM – 7:30 PM (1 rotational off per week).

On-Payroll employment | Immediate Joining | 50+ Open Positions.

Walk-in Drive Details

⏰ Time: 11:00 AM – 5:00 PM

Location: Mumbai

Experience Required: 2+ Years

Job Type: Full-Time

Notice Period: Immediate Joiners

About the Role

We are seeking a skilled and experienced Front-End Developer to join our product engineering team. The ideal candidate must have experience working in a product-based software development company and should have hands-on involvement in e-commerce platform projects.

Mandatory Criteria

• Candidate must be currently working or have prior experience in a product-based software development company
• Candidate must have worked on at least one e-commerce platform project (end-to-end involvement)

Key Responsibilities

• Develop and maintain responsive, high-performance web interfaces using React.js
• Translate UI/UX designs into pixel-perfect, reusable front-end components
• Optimize components for maximum performance and cross-browser compatibility
• Integrate front-end components with backend RESTful APIs
• Collaborate with design, backend, and QA teams to deliver seamless user experiences
• Participate in code reviews, testing, and agile development ceremonies

Required Skills

• Strong proficiency in JavaScript (ES6+), React.js, HTML5, and CSS3
• Experience with state management libraries such as Redux or Zustand
• Solid understanding of responsive design and cross-browser compatibility
• Familiarity with RESTful APIs and API integration
• Knowledge of version control systems like Git
• Understanding of performance optimization, debugging, and front-end testing practices

• Managing Work, Projects, and Policies Generate and provides accurate and timely results in the form of reports, presentations, etc.
• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
• Completes accounts receivable period-end closing functions and procedures; credit and period-end reporting.
• Upholds the policies and procedures outlined in the credit policy.
• Interacts with sales and catering staff for timely credit decisions on incoming customers.
• Demonstrating and Applying Accounting Knowledge to Credit Management Issues
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Keeps up-to-date technically and applying new knowledge to your jobs.
• Stays knowledgeable of accounts receivable system.
• Leading Credit Management Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Staffs manage and develops all billing and accounts, receivable employees]
• Submits reports in a timely manner, ensuring delivery deadlines.
• Ensures profits and losses are documented accurately.
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Monitors all taxes that apply, ensuring that taxes are current, collected, and/or accrued.
• Ensures property billings are sent error-free and in a timely manner.
• Monitors receivables for timely collections and follows up with appropriate collection correspondence