11+ Field operations Jobs in Mumbai | Field operations Job openings in Mumbai

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

Key Responsibilities:

• Analyze and report on quality trends, root causes, and areas for improvement.
• Ensure compliance with internal policies, industry standards, and client specifications.
• Assist in developing and improving quality assurance processes, procedures, and templates.
• Perform audits, inspections, and evaluations of processes and systems.
• Provide feedback and training to staff on quality issues and performance metrics.

Key Skills:

• Strong analytical and problem-solving skills
• Attention to detail
• Excellent written and verbal communication
• Proficiency in using QA/testing tools and software

Job Description

Wissen Technology is seeking an experienced C# .NET Developer to build and maintain applications related to streaming market data. This role involves developing message-based C#/.NET applications to process, normalize, and summarize large volumes of market data efficiently. The candidate should have a strong foundation in Microsoft .NET technologies and experience working with message-driven, event-based architecture. Knowledge of capital markets and equity market data is highly desirable.

Responsibilities

• Design, develop, and maintain message-based C#/.NET applications for processing real-time and batch market data feeds.
• Build robust routines to download and process data from AWS S3 buckets on a frequent schedule.
• Implement daily data summarization and data normalization routines.
• Collaborate with business analysts, data providers, and other developers to deliver high-quality, scalable market data solutions.
• Troubleshoot and optimize market data pipelines to ensure low latency and high reliability.
• Contribute to documentation, code reviews, and team knowledge sharing.
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Required Skills and Experience

• 5+ years of professional experience programming in C# and Microsoft .NET framework.
• Strong understanding of message-based and real-time programming architectures.
• Experience working with AWS services, specifically S3, for data retrieval and processing.
• Experience with SQL and Microsoft SQL Server.
• Familiarity with Equity market data, FX, Futures & Options, and capital markets concepts.
• Excellent interpersonal and communication skills.
• Highly motivated, curious, and analytical mindset with the ability to work well both independently and in a team environment.

The Opportunity

Illumine Labs, Mumbai, is building a series of innovative digital knowledge products. These products are used for learning, education, counselling, behavioural change, etc. Some examples include e-books, counselling tools, habit-creating app, etc.

We are inviting UI-UX Designers who enjoy working with knowledge, can work with a vision, and can appreciate the technology aspects of the product - to be a part of the design & build team for assembling such digital knowledge products.

Your Role

1. Rigorous thinking-through of product goals, product concept, architecture, flows, use cases, usage conditions/ constraints, etc. (in collaboration with the project team)
2. Translating into interface designs and specifications for technology, and walkthroughs, communications, if any.
3. Early testing with the project team & users and evolving it to a working solution.
4. Collaborating with the technology team to develop a working product/ application.
5. User testing with pilot groups and documentation of usage, and response to the product. Evolving the product and supporting adoption.

What will ensure that you enjoy working in Illumine & that you succeed in the role?

• You are driven by values and a love for excellence.
• You flourish in a commitment-based environment & have a habit of keeping your word (to clients and colleagues).
• You believe that client outcomes are more important than creative flourishes.
• You can work in an environment that has hard deadlines and that will challenge & push you to go beyond what you know or are comfortable with.

Who can apply

Engineers/ Architects/ Designers (or having any other background) with at least 3-4 years of experience in designing digital products.

Work at Illumine is breakthrough, innovative & challenging. Apply only if you seek challenge (not comfort & convenience) and are committed to making a real difference through your work.

About Us

Illumine is a purpose-based organization committed to nation-building. Our multidisciplinary team collaborates closely with government/ corporate/ educational institutions to unleash their people's potential and enable the collectives to find their own solutions. Our Large-Scale Interventions lead to positive and sustainable impacts on the ground.

Over the last 20 years, Illumine has designed, developed & deployed such interventions across some of the leading businesses (SBI, Tata Steel, Asian Paints, BPCL, Aditya Birla Capital, etc.), Educational institutions (Gujarat Technological University, Biju Patnaik University, IIT Delhi, 5000 CBSE schools, etc.) impacting ~42 lakh people across India.

Recent collaborations with the Capacity Building Commission, Govt. of India have led to cognitive transformation projects with the Indian Railways (for 1 lakh citizen-facing employees), Ministry of Home Affairs, and National Police Academy (for police persons in Union Territories & Delhi). There are more such prestigious projects in the pipeline that you can be a part of.

To learn more about Illumine

1. Visit our websites: www.illumine.in | https://illuminefoundation.org/
2. Explore our ideas: https://youtube.com/illuminelabs
3. The philosophy that drives our work: https://srinivasv.com/

What You’ll Do:

• Work closely with the core team to understand their needs and ensure that our products are meeting the needs of the market.
• Designing database structure that are easy to maintain, improves data consistency and are cost effective in terms of disk storage space
• Identify, prioritise and execute tasks in the software development life cycle
• Develop tools and applications by producing clean, efficient code
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Build efficient, testable, and reusable PHP modules

What You’ll Bring

• Bachelor's in Computer Science, Software Engineering or a related field.
• A 5+ years of experience in developing desktop and mobile web applications
• Strong knowledge of core PHP with experience of working with MVC framework such as CodeIgniter & Laravel
• Experience with object-oriented PHP programming
• Experience with third party API integration
• Experience in managing AWS services
• Previous experience creating scalable applications
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

Job Description:

We are seeking a talented UI/UX Designer to join our team. The successful candidate will be responsible for designing and delivering outstanding user experiences, and ensuring that our digital products are user-friendly, intuitive, and visually appealing. This position requires a high level of creativity, attention to detail, and a deep understanding of the latest design trends and best practices. The ideal candidate will have at least 3 years of experience in a similar role, and a strong portfolio demonstrating their design skills and experience.

Roles and Responsibilities:

• Collaborate with product managers, developers, and other stakeholders to understand business requirements, user needs, and design goals.

• Conduct user research, create user personas, and develop user journeys to inform the design process.

• Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and solutions.

• Design user interfaces that are intuitive, visually appealing, and meet accessibility standards.

• Create design guidelines and standards that can be applied consistently across multiple products.

• Work closely with development teams to ensure that designs are implemented accurately and to a high standard.

• Continuously iterate on designs based on user feedback, data analysis, and industry trends.

• Stay up-to-date with the latest design trends and technologies.

Requirements:

• Bachelor's degree in Graphic Design, User Experience, or a related field.

• At least 3 years of experience in a similar role, designing for web and mobile applications.

• Good portfolio demonstrating your design skills, process, and experience.

• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, Axure, Balasmiq, or similar.

• Excellent communication skills and ability to work collaboratively in a team environment.

• Strong problem-solving skills, and ability to prioritize and manage multiple projects simultaneously.

• Understanding of design principles and best practices, including responsive design and accessibility standards.

• Familiarity with front-end development technologies such as HTML, CSS, and JavaScript is a plus.

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Quality Assurance & Testing Head

Location: Thane Role

Requirement:

• 17 -22 years of experience in Manual & Automation Testing in Payments Domain

• Extensive experience in ATM, Payment and Cards domain. Sound knowledge of Payment schemes/networks and certification process

• Strong technical knowledge in Payment Applications, Infrastructure and Automation tools

• Good communication skills and stakeholder management

• Experience in leading end-to-end medium to large projects for entire Testing life cycle which includes efforts estimation, scheduling, defining test strategies and aligning various delivery streams to the strategy encompassing transformational thinking with agile approach

• Ability to take ownership and accountability for Testing deliverables which include Test Strategy, Environment setup Test Plan, Test Scenarios/cases/results,

• Experience in driving automation testing across all workstreams to improve the efficiency of overall testing cycle which includes design and develop reusable and robust automation assets.

• Experience in managing a large team. The role will lead a team of 40 plus employees which includes Managers, Team Lead and Test Engineers and provide mentorship and career guidance.

• Stays abreast of QA & Testing best practices and the latest available tools, frameworks, and standards.

Responsibilities 

> Contribute to code and solutions based on your previous training and referencing help, manuals, or other resources on your own 

> Demonstrate excellent communication skills and effective collaboration in a team-oriented environment 

> Stay updated with new technologies and concepts 

> Exhibit excellent time management skills and ability to prioritize 

> Translate customer and business needs to technical solutions 

Required skills 

> Excellent coding and debugging skills in C# 

> Basic knowledge in http://ASP.NET">ASP.NET, Windows Service, and Web API 

> Familiarity with UI development using WPF 

> Understanding of Design patterns and object-oriented programing 

> Good understanding of relational databases and SQL queries 

> Familiarity with version control software like Git 

> Have development experience in Windows-based environment 

  Good to have skills 

> Modern C++, Templates, v11 new features etc

• Experience working on Angular 2.X+
• Bootstrap/Angular Material development of web applications.
• Experience working on rest services-based architecture.
• Have used state management libraries, state Integration of Web APIs, and other 3rd party frameworks.
• Good understanding of HTML, CSS, ES6.
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• Design, build and maintain software applications.
• Write well-designed, testable, efficient code by using best software development practices.