11+ Field operations Jobs in Mumbai | Field operations Job openings in Mumbai

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

• Accountable for conversion% of visitors at Gynoveda.com
• Map customer journey, define use cases & service design to drive engagement & purchases
• Build frictionless online customer experience for website & app
• Optimize marketing funnels for customer acquisition, retention, video-content  
• Develop mobile app for menstrual health tracking, online consultation, content marketing
• Drive marketing automation and integrate multiple online SaaS tools using API, plugins
• Build unified tech solutions for - 
• Customers - online sales & support via responsive website and mobile app
• Employees - process & tools for operations, customer service, supply chain

Responsibilities:

• Develop customized solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies.
• Design and implement complex business logic, data models, and workflows to support business requirements.
• Collaborate with stakeholders to gather requirements, analyze business processes, and recommend best practices for Salesforce implementation.
• Customize and configure Salesforce features including objects, fields, page layouts, validation rules, and process automation.
• Integrate Salesforce with external systems using APIs, middleware tools, and custom integration solutions.
• Perform data migration, data manipulation, and data quality management tasks as needed.
• Conduct code reviews, troubleshoot issues, and optimize performance to ensure the stability and scalability of the Salesforce platform.
• Stay updated with the latest Salesforce releases, features, and best practices to continuously improve the platform.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of four years of hands-on experience in Salesforce development.
• Proficiency in Apex programming language, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
• Experience with Salesforce configuration including objects, fields, workflows, validation rules, and process automation.
• Strong understanding of Salesforce data model, data management, and data integration techniques.
• Experience with Salesforce APIs, REST/SOAP web services, and integration tools like MuleSoft.
• Salesforce certifications such as Salesforce Certified Platform Developer (PD1) or equivalent are preferred.
• Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team.
• Strong communication skills with the ability to effectively collaborate with stakeholders at all levels.

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

● Design, develop, and maintain software applications using .NET Core ,C#

● Write clean, maintainable, and efficient code

● Collaborate with cross-functional teams to analyze requirements, design solutions, and implement new features

● Develop and implement unit tests and integration tests to ensure software quality

● Troubleshoot and debug applications

● Participate in code reviews and provide constructive feedback to peers

Required Skills:

● B.E/B.Tech in computer science

● 1 - 3 years of experience

● Hands-on experience following skills

MS Technologies: NET CORE 7+, C#

Backend: MSSQL / MySQL /Postgres

● Preferred understanding of Cloud: Azure/AWS.

● Strong understanding of object-oriented programming, Design principles, data structures, and algorithms

● Worked in an Agile software development environment

Work Timings: 1:30 PM to 10:30 PM IST

Location: Noida/Delhi NCR/Mumbai

Qualifications: B Tech / MCA or Higher

Experience: 2-7 Years

IMMEDIATE JOINERS & SERVNG NOTICE PERIOD CANDIDATES ARE PREFFERED.

NextGen Invent (“NGI”) is a leading global professional services company that specializes in providing strategy, technology, operations, and data management services. NGI has always been at the forefront in providing solutions using disruptive technologies such as Big Data Analytics, Blockchain, IOT, Artificial Intelligence and Augmented Reality. Our in-depth Industry knowledge, specialized technical expertise, unmatched data science experience, and global delivery network along with our “Customer first” policy has allowed us to grow via word of mouth. Our clients are fortune 500 companies to start-ups with innovative ideas. Regardless of technology, we can be your trusted technology partner who can solve your business problems. NGI is Microsoft gold certified partner, AWS consulting partner and IBM Registered Partner.

For more updated information,

please follow-us on https://www.linkedin.com/company/nextgen-invent-corporation." target="_blank">https://www.linkedin.com/company/nextgen-invent-corporation.

Headquartered: New York, USA

KEY RESPONSIBILITIES:

You'll be expected to own projects from start-to-finish. We are looking for passionate Web Engineers who appreciates good engineering and user experience. The person should be enthusiastic about maintaining a clean codebase and possess a passion for pushing web technologies to the limits to design and build exceptional products.

§ Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.

§ Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable components and maintainability of the code.

§ Demonstrates excellent problem solving & debugging skills.

§ An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

§ Write unit and integration tests to improve and maintain high code coverage.

Skills, Knowledge, Experience:

• Excellent programming skills in JavaScript

• Experience with expertise in designing and implementing high-performance web applications

• Expert in SPA Frameworks React JS

• Solid understanding and demonstrated ability of creating self-contained, reusable, and testable modules and components.

• Solid understanding of HTML5, CSS3 and cross-browser compatibility issues.

• Solid understanding of CSS box model and flex layouts.

• Proficient in SASS.

• Experience with REST APIs, Node JS/.Net Web API/Golang is a plus.

• Experience with the entire Software Development Life Cycle (SDLC)

• Experience with unit testing & Test-Driven Development (TDD) with various test frameworks (like Jasmine, Karma, Protractor).

• Experience in optimizing the application for performance and scalability.

• Experience in state management using Akita and cross-browser support.

• Experience with Git.

• Experience with DevOps tools for CI/CD

• Working with USA or European clients is a plus.

• Experience working with multi-vendor, multi-culture, distributed offshore and onshore development teams in dynamic and complex environment.

• Must have excellent written and verbal communication skills.

About the role:
We’re looking for a dedicated and efficient professional to join our Digital Marketing (Amazon & Website Marketing teams), and deliver timely results on the projects assigned.
● We work in a consultative manner with clients to deliver better value, rather than just acting as the execution arm. We deliver work that increases value across the entire client operations. This requires us to be proactive and creative in our interactions across all channels.
● The world of eCommerce marketing keeps on changing continually, and staying updated is the only key to stay ahead. To excel here, it is crucial to have curiosity and self-drive to solve new problems. And then, also teach others in the team about it, thereby widening the skill-base within the company.
● We may be a bunch of sharp and intelligent chaps, but it is only through extensive collaboration that we have grown, and remain one of the most capable organizations in eCommerce Marketing. We work hard to grow ourselves and also others around us.

Responsibilities:

Project Execution:
● Design digital campaigns and implement various marketing activities to achieve project goals, for multiple clients at a time
● Assist the Project Owner to provide deliverables to the clients in a timely and efficient manner
● Create and analyze business reports on strategy and campaign performance
● Keep up to date with the latest marketing strategies & technologies, and help in improving existing solution offerings
● Participate in the strategizing process for clients and collaborate with internal teams for efficient execution

Client Assistance:
● Understand the client and their business goals from a holistic perspective
● Prioritize client requirements during project execution and deliver on time with perfection
● Collaborate with the Project Owner and other team members to ensure that everyone is aligned
● Look for opportunities to improve processes, further efficiencies, and make communication more effective

What you'll need?
● Bachelor's degree in any field
● Excellent problem-solving and analytical skills
● Strong interpersonal skills and ability to work independently with little supervision on projects
● Aspiration to learn, grow and develop self as a leader
● Ability to prioritize in a high volume and fast-paced environment
● Highly organized and detail-oriented, with a strong ability to manage several competing tasks simultaneously

Who Should Consider Joining?
● If you like challenges and think from a first principle basis,
● If you are driven to take ownership and get on the driver's seat,
● If you have the aspiration to grow fast in the dynamic environment of a start-up,
● If you are a collaborative team member, who believes in collective success,
● If you are someone who makes objective, fact-based decisions

Who should not consider joining?
● If the role description does not excite you, then you should not join us
● We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● If you are not a self-starter who is willing to learn & experiment more, then you should not join us.

What We Offer:
● Limitless growth and learning opportunities
● A collaborative and positive culture — Your colleagues will be as smart, helpful, and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● In house digital marketing training from specialists, hence a digital marketing experience is not mandatory for this profile
● An opportunity to make an impact — Your work will contribute directly to our strategy and clients' growth