Strategy & Operations Manager – 2022
JOB DESCRIPTION
As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through
Roles & Responsibilities:
A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through,
- Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company
- Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.)
- People & Management – for work, right utilization & upskilling
- Continuous Reviews, Audits & Feedback ensure adherence
- Use of the right tools & techniques for ease, reuse, scalability & management – across operations
- Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc.
- Bringing in mature practices to the way we do business for the betterment.
- Helping avoid waste and add value – in terms of work executed, value delivered to the customers
To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance.
Scope in terms of functions/departments:
- All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective
- Training & Development
Team you will be working with:
- CEO & Org Maturity Team
- Org Performance & Customer Delivery Team
- Project Managers
Experience/Qualifications
- Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected
- Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations
- B Tech with MBA from Premier Institutes preferable
- Experience in tech project implementations – in the capacity of operations manager
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.

About Manomay Consultancy Services
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We are looking for a passionate DevOps Engineer who can support deployment and monitor our Production, QE, and Staging environments performance. Applicants should have a strong understanding of UNIX internals and should be able to clearly articulate how it works. Knowledge of shell scripting & security aspects is a must. Any experience with infrastructure as code is a big plus. The key responsibility of the role is to manage deployments, security, and support of business solutions. Having experience in database applications like Postgres, ELK, NodeJS, NextJS & Ruby on Rails is a huge plus. At VakilSearch. Experience doesn't matter, passion to produce change matters
Responsibilities and Accountabilities:
- As part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the infra components of VakilSearch’s product which are hosted in cloud services & on-prem facility
- Design, build tools and framework that support deploying and managing our platform & Exploring new tools, technologies, and processes to improve speed, efficiency, and scalability
- Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restore of different Env
- Manage resources in a cost-effective, innovative manner including assisting subordinates ineffective use of resources and tools
- Resolve incidents as escalated from Monitoring tools and Business Development Team
- Implement and follow security guidelines, both policy and technology to protect our data
- Identify root cause for issues and develop long-term solutions to fix recurring issues and Document it
- Strong in performing production operation activities even at night times if required
- Ability to automate [Scripts] recurring tasks to increase velocity and quality
- Ability to manage and deliver multiple project phases at the same time
I Qualification(s):
- Experience in working with Linux Server, DevOps tools, and Orchestration tools
- Linux, AWS, GCP, Azure, CompTIA+, and any other certification are a value-add
II Experience Required in DevOps Aspects:
- Length of Experience: Minimum 1-4 years of experience
- Nature of Experience:
- Experience in Cloud deployments, Linux administration[ Kernel Tuning is a value add ], Linux clustering, AWS, virtualization, and networking concepts [ Azure, GCP value add ]
- Experience in deployment solutions CI/CD like Jenkins, GitHub Actions [ Release Management is a value add ]
- Hands-on experience in any of the configuration management IaC tools like Chef, Terraform, and CloudFormation [ Ansible & Puppet is a value add ]
- Administration, Configuring and utilizing Monitoring and Alerting tools like Prometheus, Grafana, Loki, ELK, Zabbix, Datadog, etc
- Experience with Containerization and orchestration tools like Docker, and Kubernetes [ Docker swarm is a value add ]Good Scripting skills in at least one interpreted language - Shell/bash scripting or Ruby/Python/Perl
- Experience in Database applications like PostgreSQL, MongoDB & MySQL [DataOps]
- Good at Version Control & source code management systems like GitHub, GIT
- Experience in Serverless [ Lambda/GCP cloud function/Azure function ]
- Experience in Web Server Nginx, and Apache
- Knowledge in Redis, RabbitMQ, ELK, REST API [ MLOps Tools is a value add ]
- Knowledge in Puma, Unicorn, Gunicorn & Yarn
- Hands-on VMWare ESXi/Xencenter deployments is a value add
- Experience in Implementing and troubleshooting TCP/IP networks, VPN, Load Balancing & Web application firewalls
- Deploying, Configuring, and Maintaining Linux server systems ON premises and off-premises
- Code Quality like SonarQube is a value-add
- Test Automation like Selenium, JMeter, and JUnit is a value-add
- Experience in Heroku and OpenStack is a value-add
- Experience in Identifying Inbound and Outbound Threats and resolving it
- Knowledge of CVE & applying the patches for OS, Ruby gems, Node, and Python packages
- Documenting the Security fix for future use
- Establish cross-team collaboration with security built into the software development lifecycle
- Forensics and Root Cause Analysis skills are mandatory
- Weekly Sanity Checks of the on-prem and off-prem environment
III Skill Set & Personality Traits required:
- An understanding of programming languages such as Ruby, NodeJS, ReactJS, Perl, Java, Python, and PHP
- Good written and verbal communication skills to facilitate efficient and effective interaction with peers, partners, vendors, and customers
IV Age Group: 21 – 36 Years
V Cost to the Company: As per industry standards
Job Summary:
We are looking for a skilled and passionate Flutter Developer to join our development team. In this role, you will be responsible for designing and building cross-platform mobile applications for Android and iOS using the Flutter framework. The ideal candidate has a strong background in mobile app development, a keen eye for detail, and a drive to build seamless user experiences.
Key Responsibilities:
- Design and develop high-quality, scalable, and maintainable mobile applications using Flutter.
- Collaborate with product managers, UI/UX designers, and backend developers to deliver engaging and functional applications.
- Write clean, reusable, and efficient Dart code following best practices and design patterns.
- Integrate RESTful APIs, third-party libraries, and platform-specific features.
- Conduct unit testing and participate in code reviews to ensure high code quality.
- Troubleshoot and debug application issues and performance bottlenecks.
- Stay up-to-date with Flutter and mobile development trends, technologies, and best practices.
- Participate in Agile/Scrum development processes, including sprint planning and retrospectives.
We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.
If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.
Location: Morbi [Onsite: Only based for local candidate]
1. End User Technical Support
o Provide hands-on support for desktops, laptops, printers, scanners, biometric/attendance systems, and conference room equipment (projectors, TVs, audio systems, etc.).
o Assist users in day-to-day operations of Microsoft 365 tools including OneDrive, SharePoint, Outlook, Teams, etc.
o Guide users on common software installations and resolve application-related issues (PDF tools, browser settings, printer drivers, etc.).
2. System Configuration & Deployment
o Configure laptops and desktops as per IT policy and defined software baseline.
o Ensure proper asset tagging and labeling before system handover to users.
o Join eligible systems to Active Directory based on company policy and user profile.
o Ensure installation and activation of Antivirus/EDR solutions (e.g., CrowdStrike, Defender, etc.).
3. Hardware & Peripheral Troubleshooting
o Perform basic hardware diagnosis and troubleshooting (RAM, HDD, cables, display, power, etc.).
o Perform basic network diagnosis. Do internal coordination with Network team if it is network issue.
o Coordinate with OEM/vendor for parts replacement under warranty (if applicable).
o Support for printer maintenance, toner replacement, and troubleshooting printing issues.
4. Helpdesk Ticketing and SLA Compliance
o Acknowledge and act on tickets assigned via the Helpdesk tool (ManageEngine ServiceDesk Plus or equivalent).
o Update ticket progress and provide regular feedback to the Helpdesk coordinator and end-user.
o Ensure timely resolution of all tickets within defined SLA timelines.
o Escalate unresolved or delayed issues to the next level in the support hierarchy.
5. Asset Management Support
o Maintain and update asset information related to assigned systems and peripherals.
o Coordinate with the Helpdesk/Asset team for movement, reallocation, or disposal of IT assets.
o Support in physical verification, tagging, and reconciliation of IT inventory.

- Hands-on expertise in managing technical teams and work closely with business stakeholders
- Should be familiar with card testing and POS ecosystem.
- Experience with designing APIs and building platform integrations in Commerce, POS, FinTech and Payments
- Payment’s domain experience.
- Extensive experience on Base24 & SWITCH part for payment format.
- Exposure on ISO8583 Messaging system.
- API understanding and creation.
- Working knowledge on cryptographic algorithms (RSA, EC, AES, SHA variants), TLS/SSL protocols. C Symetric and A symetrics, K.M.S.
- Digital Payments technical knowledge - QR/ POS/ UPI/ BQR
- Understanding of CI/CD pipelines, Kubernetes, containerization, Docker
- Must have strong technical skills in Android APK and iOS development Concept and Web services.
- Supportability, monitoring, ops in general.
- Accurate cost models to deploy and operate
- Extensive experience in TLOG’s, data integration with downstream applications, and impact of POS changes on different financial, legal, compliance, loss prevention, etc. applications.
- Extensive experience with payment systems 7861 (EMV, payment middleware, encryption, tokenization, settlement, offline scenarios,).
- Extensive experience with different types of payment methods including credit, debit, gift cards (Both closed loop and open loop), PLCC, PayPal, AliPay, checks, etc. as well as different payment form factors like Tap N Go, contactless, swipe, EMV, Mobile, etc.
- Extensive experience with payment devices (pin pads, printers, registers, scanners).
- Experience in Node.js / Java / Python, building REST APIs, with experience/exposure to front end stack like JavaScript & React / Angular.
- Experience with Storage systems - RDBMS, NoSQL (Cassandra/MongoDB), Redis/Memcache/Aerospike.
- Experience in messaging tools like Kafka/AWS Kinesis etc...
- Design expertise for performance, scalability, fault tolerance and high availability
Technical Competencies Required:
- Experience with POS systems and Payments domain.
- Demonstrated experience for systems architecture, design, and integration for POS systems
- Java and/or Node.js. Experience building micro services (REST APIs) using Node.js
- Experience with one or more RDBMS databases like MySql, PostGreSQL
- Experience with one or more NoSQL databses like MongoDB, Cassandra, DynamoDB, Aerospike, Elastic Search, Redis, neo4j etc.,
- Caching technologies like: Redis, Elasticache,
- Cloud Providers like: AWS/ Google Cloud / Azure
- CI / CD : Jenkins, Docker, Kubernete
Job Description:-
- Database Administration, Solution design, Database Migration and manageability for Mission Critical Enterprise Applications in Datacentre and Cloud Deployments
- Database migration and upgrades using methods/utilities like Datapump, RMAN backup/restore, data guard and auto upgrades.
- Experience in Oracle Database migrations to cloud (preferably Azure ).
- Must be willing to troubleshoot issues related to Oracle database migration to Azure Cloud
- Work experience in Unix Shell scripting & automation.
- Experience in capacity planning, designing, and implementing enterprise solutions using Oracle Database Technology.
- Effective communication and presentation skills.
- Analyzes problems, identifies solutions, and makes decisions.
- Flexible to work either independently or work in tandem with Cloud Infrastructure team to identify and implement the most efficient cloud-based solutions for the company.
- Demonstrates a willingness to learn, adapt, and grow professionally
- Mandatory Technical Skills:
- Must have experience with Azure Cloud Infrastructure.
- Experience in End to End Database Migration from On-Prem to Cloud Infrastructure including Virtual Network Design, routing rules, security groups, Instance creation, and database deployment.
- Oracle DB Architecture experience in Oracle 19c,18c &12c .
- Experience in implementing multi-tenant architectures.
- Experience/Exposure in Oracle Enterprise Manager, RMAN, Data guard and Real Application Cluster (RAC)
- Experience in Installation, Cloning, Maintenance/Support of Production and Development Environment.
- Oracle DBA should have experience on 19c,18c &12c upgrade, production support, cross platform migration.
- Experience in Oracle Database upgrade from 11g to 19c,18c &12c on various platforms.
- Experience in any other database apart from Oracle like MS-SQL.
- Good written/Verbal Communication, Presentation, Interactive skills with team across geography
We are seeking a highly skilled PostgreSQL Admin with 3 to 6 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Posgresql or PL/SQL Data Warehousing Concepts Scheduling Basics ETL SQL Data Integration Microsoft SSIS and Unix Shell Scripting. This role involves designing developing and maintaining data integration solutions that support our business objectives.
Responsibilities
- Design and develop robust data integration solutions using postgresql or PL/SQL ETL tools and Microsoft SSIS.
- Oversee the implementation of data warehousing concepts to ensure efficient data storage and retrieval.
- Provide expertise in scheduling basics to automate data processing tasks.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Lead the development and maintenance of Unix Shell Scripts for data processing and integration.
- Ensure data quality and integrity by implementing best practices in data integration and ETL processes.
- Monitor and optimize SQL queries to enhance performance and efficiency.
- Develop and maintain documentation for all data integration processes and solutions.
- Troubleshoot and resolve issues related to data integration and ETL processes.
- Conduct code reviews to ensure adherence to coding standards and best practices.
- Provide technical guidance and mentorship to junior developers.
- Stay updated with the latest industry trends and technologies to continuously improve data integration solutions.
- Collaborate with stakeholders to understand business needs and deliver solutions that drive business value.
Qualifications
- Possess a strong understanding of PL/SQL and its application in data integration.
- Demonstrate expertise in data warehousing concepts and their practical implementation.
- Have experience with scheduling basics to automate and streamline data processes.
- Show proficiency in ETL tools and techniques for efficient data extraction transformation and loading.
- Exhibit strong SQL skills for querying and managing databases.
- Be skilled in Microsoft SSIS for developing and maintaining data integration solutions.
- Have experience with Unix Shell Scripting for automating data processing tasks.
- Display excellent problem-solving skills and attention to detail.
Responsibilities:
.Approaching potential leads and closing them within a stipulated time frame.
.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
.Training personnel and helping team members in developing their skills.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills.
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
The ideal candidate should be proficient in Perl Language and willing to learn Java, Spring Boot, Microservices, and Cloud(AWS). He should be self-motivated, a multi-tasker, a demonstrated team player, and have outstanding communication and leadership skills.
Experience: 2-15 Years
Salary range: 10 LPA - 35 LPA (Best salaries for Perl Dev similar to Java Developers)
Must-know technologies: Perl (Skill Level: Exceptional)
Good to know technologies: Must be willing to learn Java and Spring Boot for future requirements
Responsibilities
Writing clean, high-quality, high-performance, maintainable code in PERL, SQL, UNIX
Committed to learning technologies like Java, Spring Boot, AWS,
Develop and support software including applications, database integration, interfaces, and new functionality enhancements
Coordinate cross-functionally to ensure the project meets business objectives and compliance standards
Support test and deployment of new products and features, Participate in code reviews
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· Oversee the workflow and the workforce involved in the entire software development process · Responsibilities include creating strategies for optimal performance, coordinating with different teams and departments to identify strengths and weaknesses, implementing training and workshop programs, and liaising with external agencies, including key clients |
- Key Accountabilities
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Application Development · Pioneer and drive Agile development practices, leading sprint teams and backlogs · Provide guidance to the team and ensure they adhere to development standards · Ensure team structure is optimized, and resources managed, to facilitate efficient project delivery - seamlessly integrate, mentor, and manage internal (remote) and external teams (contractors), continually monitoring quality and effectiveness · Innovation and product development – generate and facilitate ideas development, requirement gathering and user evaluation to continually develop new and exciting features and value add services · Balance competing priorities – have a good understanding of software technical debt and ensure we've got the right balance between paying it down, delivering new projects and offering outstanding customer support · Create and/or refine lean processes to ensure effective, scalable, and profitable workflows – identify and analyze problems and implement solutions. Ensure consistent and iterative delivery of high-impact, high-quality work · Ensure that the business objectives and customer requirements are at the heart of all processes and projects · Take part in deep-dive troubleshooting exercises - drive technical post-mortem discussions to identify the root cause of complex issues and implement appropriate solutions Designers & Developers · Manage a team that designs, develops, troubleshoots, and debugs software and is the go-to team for all aspects of maintenance starting with resolving software bugs, managing delivery of software and working on customer escalations · Work with product managers, designers & developers to translate internal and external customer and market requirements into a system, product, and technology roadmaps Vendor Sourcing & Management · Manage relationships with various technology vendors and contract agreements to ensure technically and economically efficient products and services are provided Application Management · Ensure new application upgrades or transformation are compliant with current applications, commercials involved in their upkeep and overlook the future need of applications and their upgrades from software development perspective · Ensure availability of in-house applications to business/ functional users as per requirement · Ensure that in-house application related incidents, events, problems, and service requests get closed in an efficient, consistent manner per the committed SLAs
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- Skills Required for the role
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Strong leadership capabilities |
Excellent client/customer service mindset
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Excellent written, interpersonal, and verbal communication skills |
Project Management and Delivery skills
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IT Product development knowledge |
Analytical and inquisitive, with excellent attention to detail
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Strong stakeholders’ management skills |
Ability to multi-task and stay organized in a dynamic work environment
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Looking For Rocket Singh, Who can Make us fly.
Our client servicing professionals focus on managing clients, maintaining a long term relationship with clients and maximizing sales opportunities within them. This position allows you to build productive, professional relationships with key personnel in assigned client accounts.
Our top client servicing professionals are passionate and driven in order to produce top results, all the while maintaining integrity.Position holder will be an individual contributor, responsible to generate revenue through serving existing clients, managing their retention and renewal year on year and upsell.
Exp : 1 yr + Minimum.
Job Summary:
- To generate leads along with assigned team & Identify decision makers within targeted leads and initiate the sales process.
- To manage time and work flow and create effective client meeting plans.
- To penetrate all targeted key accounts and originate upselling opportunities for the companies products and services.
- To set up and deliver sales presentations, product/service demonstrations on daily basis.
- Will be responsible for key client retention, per key client revenue optimization & renewals.
- To ensure systematic follow-up with the client organizations to take the sales pitch to time-bound closure.
- To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
- Ensure High Class Service delivery to identified key clients.
- Closely monitoring of work in progress, customer complaints and accounts receivables.
- To ensure that all payments are collected as per the companies payment terms.
- Ensure adherence to sales processes and requirements.
- Achievement of monthly, quarterly & yearly business plan.
Knowledge:
Knowledge and application of sales & servicing techniques such as: Seek Opportunity, Rapport building, selling on emotion, ownership, building value in the product, and upselling.
The Right Individual:
The ideal candidate will have a passion for technology and software building. Attention to detail and an analytical mind are essential qualities in this role. You will have to works on both technical and design aspects of software projects. A proactive approach to problem-solving as well as a detailed understanding of coding is essential. If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.
Required Functional Skill:
- Experience in Microsoft .NET technologies such as .NET Framework, .NET CORE, .NET 5, ASP.NET, ASP.NET CORE, .NET Standard.
- Experience in Designing, Modelling and Development of Database using SQL Server, MySQL, MariaDB, PostgreSQL.
- Working experience of TSQL, SPs, functions, Optimization techniques, Indexes etc.,
- Hand on experience on Creating RIA (Rich Internet Application) with HTML5, CSS, Java script, jQuery, AJAX and Telerik tool kit.
- Strong knowledge of Object-Oriented Design Methodologies and design patterns.
- Deep knowledge in WPF, WCF, LINQ, Multithreading, WebSocket, Asynchronous, Parallel Programming
- Knowledge on Cloud Architecture, Azure, AWS Services, containerization strategy micro services.
- Knowledge on SVN, GIT, markdown, latex is must.
- Hands on experience in Linux or Unix is an added advantage.
- Good to have knowledge on Go, Angular, React.
- Good to have knowledge on CI/CD/CT environment with unit test automation, pipeline-based code deployments etc
Roles & Responsibilities:
- Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Waterfall and Agile methodologies.
- Effective in working independently and collaboratively in teams with excellent written and verbal communication skills.
- Describe and document technical design, specifications of software product features
- Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities.
- Responsible and interfacing with Client/Project Manager, Development, Architecture, QA teams to collect and execute the requirements.
- Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines.
Required Professional & Interpersonal Qualities:
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc
- Ability to perform under pressure.
- Very Good technical & communication skills to be exhibited in all the roles to be performed
- Candidates are expected to be creative and innovative in providing complex enterprise integration solutions to large financial institutions across the Globe.
- Ability to adapt quickly and manage difficult situations while remaining upbeat and positive always.
- Hands-on experience in revamping any existing software into new business effective and user-friendly applications by solving complex technical problems / known issues with new systems.
- Must have functional experience in designing applications to develop integrated solutions for voice & multi-media related applications.









