Strategy & Operations Manager – 2022
JOB DESCRIPTION
As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through
Roles & Responsibilities:
A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through,
- Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company
- Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.)
- People & Management – for work, right utilization & upskilling
- Continuous Reviews, Audits & Feedback ensure adherence
- Use of the right tools & techniques for ease, reuse, scalability & management – across operations
- Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc.
- Bringing in mature practices to the way we do business for the betterment.
- Helping avoid waste and add value – in terms of work executed, value delivered to the customers
To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance.
Scope in terms of functions/departments:
- All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective
- Training & Development
Team you will be working with:
- CEO & Org Maturity Team
- Org Performance & Customer Delivery Team
- Project Managers
Experience/Qualifications
- Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected
- Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations
- B Tech with MBA from Premier Institutes preferable
- Experience in tech project implementations – in the capacity of operations manager
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.
About Manomay Consultancy Services
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Tartan is a payroll connectivity API company enabling consent-driven employment and income verification in real-time 🎯
If you have ever applied for a home loan, car loan, or credit card, during the process, you were asked to share proof of your income through payslips or IT return, or a bank statement to assess your income. You probably had to manually find the necessary documents, upload them to a platform, or send them via e-mail. In some cases, you might even have needed to submit a request to your HR department for help.
Tartan helps precisely here – by offering a digitally embedded income verification solution to securely transmit your income data including the payslips without a pause in your application process. ✨
Our technology allows businesses to access payroll data directly from the payroll systems to streamline income and employment verification, improve underwriting models, and help employees and independent freelancers avail of custom benefits through their employers.🔥
What you'll do:
- Work with the C-suite executives for workforce planning, budgeting, and talent nurturing initiatives.
- Manage the end-to-end recruitment cycle from sourcing, screening, scheduling, and coordinating till the closure, as an individual or build your own team to run the process.
- Build and Manage the People ops team and function from the ground up.
- Manage candidate experience by fostering long-term relationships with past applicants and potential candidates.
- Proactively seek market intelligence to gain a competitive advantage in attraction, assessment, and sourcing methodologies
- Work closely with the marketing department to develop creative ways of addressing talent acquisition challenges
- Create and distribute reports about hiring metrics and set up the roadmap for future hiring including budgeting.
Qualifications:
- 6+ years experience in the HR or people operations function.
- Must have worked in B2B or Tech oriented organization
- Must have experience in building and managing the people ops function
- Experience in HRMS Software Management and Operations
- Must have Strong recruiting and demonstrated ability to improve talent acquisition strategies
- Demonstrated expertise in training managers and employees
- Strong organizational, critical thinking, and communications skills
- Personable demeanor, attention to detail, and sound judgment
- Familiarity with Gsuite, Slack, ATS management, reporting, etc
Why should you work with us?
- We are growing exponentially - have big plans for 2022 and are super excited to build a top-tier product in India, for the world
- Crazy ambitious mission: Have a founder mindset and lots of room to experiment, integrate and expand further. Have a figure-it-out mentality.
- Transparent, flexible benefits: We have a robust benefits framework; we evaluate candidates based on performance every six months and put our best foot forward on appraisals, with some flexibility between cash/crypto mutual fund/stock options. Read more. Read in detail about our flexible benefits in the next section.👇
- What else: You will get a MacBook for work.
- So much transparency: We try hard to do it in the right way. We strongly believe that we can be much more open and move faster when we have nothing to hide.
Sound like something you’d like to be a part of? We’d love to hear from you!
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Simultaneously develop app and target for both Android and iOS using third party SDKs and APIs
Required – React Native, Firebase Integration, Third Party SDK integrations
Job brief
We are looking for a Content Writer to join our Marketing team and enrich our websites with new blog posts, guides and marketing copy.
Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
Responsibilities
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
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- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
Requirements
- Proven work experience as a Content Writer, https://resources.workable.com/copywriter-job-description" target="_blank">Copywriter or similar role
- Portfolio of published articles
- Experience doing research using multiple sources
- Familiarity with web publications
- Excellent writing and editing skills in English
- Hands-on experience with Content Management Systems (e.g. WordPress)
- Ability to meet deadlines
- BSc in Marketing, English, Journalism or related field
About Urbanespot
Urbanespot presents brick-and-mortar businesses with the simplest way to understand, engage, and retain customers. It recognises customers walking into a store, restaurant, or hotel, understands their behaviour, and uses this understanding to help businesses target new customers and run campaigns that build loyalty in existing ones. Be it a small café or a chain of restaurants, Urbanespot can help manage their online reputation, build engagement on their social channels, and measure the ROI on their marketing spends in the one way that matters...in-store results.
Why you should consider working with Urbanespot:
If you're motivated by high sales targets, aggressive incentives, and a market full of opportunity, you'd be joining the right company. If you're motivated by all of this, but also feel the need to work in an environment that truly values innovation and the capacity to take ownership, then you'd REALLY be joining the right company.
About the Role : Urbanespot is looking for an INSIDE SALES EXECUTIVE. This would be a B2B role aimed at building a customer base of hospitality businesses for Urbanespot’s product. A person in this role would need to be comfortable building prospect lists and making dozens of calls per day to generate interest in potential prospects and qualify leads.
The role will carry the following responsibilities:
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Identify prospective customers and establish contact with them through outbound cold-calls and emails
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Follow-up with inbound leads to qualify them
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Understand customer needs, identify sales opportunities, and build relationships
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Drive new customer acquisition, while also farming existing customer accounts
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Maintain market information in Urbanespot's CRM systems and generate actionable
reports and insights for the leadership team
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Perform effective online demos to prospects
Location: Location-independent. We are open to candidates from any city in India. The candidate may work from home.
Skills:The role will require someone with specific qualities. The following will be assessed as part of the evaluation process:
• Communication skills - Ability to build a conversation with a prospect, while carefully probing for information that might show a sales opportunity
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Rigor - Ability to make a high number of calls per day to drive conversations while maintaining an up-to-date and error free CRM and timely, actionable reports to the leadership team
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Independence - Ability to learn fast, and take charge of the responsibility to drive growth in the target market
Knowledge:
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B2B sales processes and organisational structures
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Standard CRM usage
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Excel, Powerpoint
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Knowing how to use LinkedIn for Social Selling would be considered a plus
Qualifications:
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Experience and qualifications are not a barrier as long as the required skills and knowledge are displayed.
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A proven inside sales track record, experience conducting market research, and executing list building activities will be considered a major plus.
Points to note:
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At Urbanespot, intelligence and creativity are more important than anything else. Please ensure you understand our company and have been through our website before you apply. Not understanding the domain we work in or our offering before applying will lead to immediate disqualification.
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We hope you're excited by travel, because the role may involve some sales and training related traveling.
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You will need to have a smartphone, a laptop, and boundless positive energy.