Strategy & Operantions Manager at Manomay Consultancy Services · Hyderabad · 5 - 10 years · ₹15L - ₹25L / yr · Profitable · Posted 21 Nov 2022
Strategy & Operations Manager – 2022
JOB DESCRIPTION
As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through
Roles & Responsibilities:
A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through,
- Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company
- Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.)
- People & Management – for work, right utilization & upskilling
- Continuous Reviews, Audits & Feedback ensure adherence
- Use of the right tools & techniques for ease, reuse, scalability & management – across operations
- Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc.
- Bringing in mature practices to the way we do business for the betterment.
- Helping avoid waste and add value – in terms of work executed, value delivered to the customers
To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance.
Scope in terms of functions/departments:
- All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective
- Training & Development
Team you will be working with:
- CEO & Org Maturity Team
- Org Performance & Customer Delivery Team
- Project Managers
Experience/Qualifications
- Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected
- Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations
- B Tech with MBA from Premier Institutes preferable
- Experience in tech project implementations – in the capacity of operations manager
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Manomay Consultancy Services
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Experience: 12+ Years
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We are looking for a highly disciplined and execution-focused Operations Manager to lead the India office and oversee the day-to-day functioning of multiple departments.
The ideal candidate should have strong experience in operations leadership, cross-functional team management, project execution, process discipline, and global stakeholder coordination.
Key Responsibilities
• Oversee day-to-day operations across all departments
• Manage department leads across Design, Procurement, Project Management, Finance Coordination, and Admin/Support
• Set priorities, monitor deliverables, and ensure timely execution
• Hold teams accountable for deadlines, quality, productivity, and responsiveness
• Act as the primary escalation point for operational issues
• Resolve cross-functional conflicts and remove execution bottlenecks
• Reallocate resources based on workload and business priorities
• Drive collaboration between Design, Procurement, and Project Management teams
• Ensure smooth alignment between design, costing, and execution
• Enforce SOPs, workflows, documentation, reporting, and process standards
• Coordinate effectively with USA/Canada teams and ensure global directives are executed in India
• Monitor team productivity, identify inefficiencies, and improve operational performance
• Ensure proper usage of ERP, tracking systems, Google Drive, and internal processes
• Provide regular updates to the CEO on progress, risks, delays, and operational issues
• Oversee administrative and support functions
• Validate reported progress against actual execution
• Track dependencies, pending approvals, and inputs required from global teams
• Maintain structured reporting and provide actionable insights to management
Required Experience & Skills
• 12+ years of experience in Operations, Project Management, or leadership roles
• Proven experience managing multi-department teams
• Experience working with global teams preferred
• Background in design, manufacturing, or procurement is an advantage
• Strong leadership and accountability
• Excellent communication and problem-solving skills
• High attention to detail and process discipline
• Strong ability to manage multiple priorities
• Strong ownership and execution mindset
• Ability to bring structure and clarity to complex environments
• Comfortable working in a fast-paced, global environment
What We’re Looking For
We are looking for a leader who is execution-driven, process-oriented, accountable, and comfortable managing multiple functions simultaneously.
The candidate should be capable of acting as the central point of execution between the India team and global leadership, ensuring that priorities are translated into structured and timely outcomes.
Location: Hyderabad
Chief Operating Officer (COO)
The Chief Operating Officer (COO) is responsible for overseeing the day-to-day operations of the organization, driving operational efficiency, implementing business strategies, and ensuring the company achieves its growth, profitability, and performance objectives. The COO works closely with the CEO and senior leadership team to translate strategic goals into effective operational plans.
Key Responsibilities:
- Lead and manage overall business operations.
- Develop and execute operational strategies aligned with company goals.
- Drive business growth, profitability, and operational efficiency.
- Monitor KPIs, budgets, costs, and overall business performance.
- Lead and develop senior management and operational teams.
- Optimize processes, systems, and workflows.
- Ensure effective coordination across sales, finance, HR, marketing, supply chain, and operations.
- Develop annual operating plans, budgets, and performance targets.
- Identify operational risks and implement corrective actions.
- Establish performance management and accountability systems.
- Manage vendor, partner, and stakeholder relationships.
- Ensure compliance with company policies, regulations, and quality standards.
- Support the CEO in strategic decision-making and business planning.
- Lead organizational transformation and continuous improvement initiatives.
- Build a high-performance culture across the organization.
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Full Stack Developer - Averlon