Strategy & Operations Manager – 2022
JOB DESCRIPTION
As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through
Roles & Responsibilities:
A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through,
- Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company
- Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.)
- People & Management – for work, right utilization & upskilling
- Continuous Reviews, Audits & Feedback ensure adherence
- Use of the right tools & techniques for ease, reuse, scalability & management – across operations
- Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc.
- Bringing in mature practices to the way we do business for the betterment.
- Helping avoid waste and add value – in terms of work executed, value delivered to the customers
To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance.
Scope in terms of functions/departments:
- All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective
- Training & Development
Team you will be working with:
- CEO & Org Maturity Team
- Org Performance & Customer Delivery Team
- Project Managers
Experience/Qualifications
- Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected
- Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations
- B Tech with MBA from Premier Institutes preferable
- Experience in tech project implementations – in the capacity of operations manager
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.

About Manomay Consultancy Services
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Mandatory (Experience 1) – 9+ years of overall experience, with minimum 5+ years in Project/Program Management / PMO / Delivery Governance roles in SaaS or technology-driven organizations
Mandatory (Experience 2) – Hands-on experience managing Agile delivery across multiple teams, including sprint planning, tracking, retrospectives, and release governance using Jira / Confluence
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Mandatory (Core Skills 1) – Strong communication, stakeholder management, and executive-level reporting capability (interfacing with CTO / leadership teams)
Mandatory (Core Skills 2) – Ability to coach cross-functional teams in Agile methodologies (Scrum/Kanban) and drive organization-wide Agile maturity
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Job Title: Technical Project Manager
Job Location: Hyderabad
Employment Type: Full-time (No WFH Option)
Job Summary:
We are seeking a skilled and experienced Technical Project Manager to manage and oversee the successful delivery of complex technical projects. The ideal candidate will have a strong background in software development, a solid understanding of project management methodologies, and the ability to coordinate with technical teams and stakeholders to ensure timely and high-quality project execution.
Key Responsibilities:
- Lead and manage technical projects from initiation through to completion, ensuring alignment with business and technical goals.
- Work closely with stakeholders, including product owners, developers, designers, and QA teams, to define project scope, objectives, and deliverables.
- Create and maintain detailed project plans, including timelines, milestones, resources, and budgets.
- Identify and manage project risks, issues, and dependencies, ensuring appropriate mitigation strategies are in place.
- Facilitate agile ceremonies (standups, sprint planning, retrospectives) and ensure smooth execution of sprints.
- Act as the primary point of contact between technical teams and non-technical stakeholders.
- Track and report on project progress, providing regular updates to stakeholders, including leadership, on project status, risks, and deliverables.
- Ensure the team follows software development best practices and ensures that projects meet technical and business requirements.
- Oversee resource allocation, ensuring the right skills are available and tasks are prioritized effectively.
- Manage change requests and scope creep, ensuring projects remain on track in terms of schedule, budget, and quality.
- Lead post-project reviews and retrospective meetings to analyze project outcomes and identify areas for improvement.
- Foster a collaborative and positive environment within the team, promoting knowledge sharing and professional growth.
Key Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).
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- Strong knowledge of software development processes and methodologies, including Agile, Scrum, and Waterfall.
- Proficiency with project management tools such as Jira, Trello, MS Project, Asana, or similar.
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Desirable Attributes:
- Strong problem-solving and analytical skills.
- Ability to thrive in a fast-paced, constantly changing environment.
- Excellent interpersonal skills with the ability to motivate and guide teams.
- High attention to detail and a focus on quality.
- Strong ability to negotiate and manage stakeholder expectations.
- Ability to stay up-to-date with emerging technologies and industry best practices.
Work Environment:
- [Insert details: e.g., Office-based, Hybrid, Remote]
- [Insert any additional work environment specifics]
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Must have:
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Greetings from Crayon Infotech!
We hope you're doing well. We're currently hiring for the position of Graphic Designer with a minimum of 3 years of experience, based out of our office in Malad, Mumbai.
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