Strategy & Operations Manager – 2022
JOB DESCRIPTION
As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through
Roles & Responsibilities:
A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through,
- Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company
- Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.)
- People & Management – for work, right utilization & upskilling
- Continuous Reviews, Audits & Feedback ensure adherence
- Use of the right tools & techniques for ease, reuse, scalability & management – across operations
- Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc.
- Bringing in mature practices to the way we do business for the betterment.
- Helping avoid waste and add value – in terms of work executed, value delivered to the customers
To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance.
Scope in terms of functions/departments:
- All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective
- Training & Development
Team you will be working with:
- CEO & Org Maturity Team
- Org Performance & Customer Delivery Team
- Project Managers
Experience/Qualifications
- Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected
- Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations
- B Tech with MBA from Premier Institutes preferable
- Experience in tech project implementations – in the capacity of operations manager
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.

About Manomay Consultancy Services
About
Similar jobs
1. Proficiency in Python 3.x based web and backend development
2. Solid understanding of Python concepts
3. Experience with some form of Machine Learning (ML)
4. Experience in using libraries such as Numpy and Pandas
5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
6. Hands on experience with RDBMS such as Postgres or MySQL
7. Experience building REST APIs using DRF or Flask
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Basic working knowledge of ReactJs
11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku
As a senior developer you will be responsible to manage the software
development life cycle from planning to prioritizing to testing and release.
Responsibilities includes gathering system and team product requirements,
building java modules and testing features before release. Should have hands
on experience developing software with agile methodologies and are ready to
lead our junior developers.
Responsibilities:
• Contribute to all phases of development lifecycle.
• Planning of API workflow.
• Understanding the requirements all the teams involved and planning the
development process.
• Write well designed, testable, efficient code.
• Prepare and produce releases of software components.
• Support continuous improvements by investigating alternatives and
technologies and presenting these for architecture review.
• Designing, implementing, and maintaining java applications that are
often high-volume and low latency.
• Identify bottlenecks and bugs and advise solutions to these problems.
• Develop highly scalable REST APIs to use in our applications.
• Guide the team and help them in any complex situations.
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing company.
Some qualifications that we think would help you thrive in this role are:
• Minimum 8+ Years in a Java programming.
• Expert hands-on knowledge of latest technology, good exposure to web
technologies and open to all technologies like Java, J2EE, Spring Boot,
Microservices, Cloud computing, any DB.
• Very good exposure to DevOps concepts and tools, Continuous Integration and
Continuous Delivery.
• Quick learner believes in continuous learning and acts as a catalyst for building
the culture within the organization.
• Analytical thinking skills, problem solving with strong exposure to root causing
tools and techniques and ability to come up with solutions in complex
situations.
• Familiar with various design and architectural patterns.
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Deep insights of Java and J2EE internals such as memory management,
transaction management, etc.
• Skill for writing reusable Java libraries.
• Proficient understanding of code versioning tools, such as Git.
• Familiarity with build tools such as Ant, Maven, and Gradle.
• Ability to work without guidance and under tight deadlines.
• Result oriented and focused on meeting deliverable timelines.
• Teamwork and willingness to listen to others.
• Communicate effectively
• Good knowledge of microservices.
• Expertise in developing enterprise level web applications and RESTful APIs
using Microservices with demonstrable production-scale experience.
• Strong background working with Linux/Unix environments.
• Working experience in industry standard protocols related API security.
• Clear understanding of web services and SOA related standards like
REST/OAuth/JSON.
Basic Qualifications :
● Experience: 4+ years.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, JavaScript, etc.
● Server-side development experience mainly in JAVA, (Python and NodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS, or jQuery, etc., is good to have.
● Passion for software engineering and following the best coding concepts.
● Good to great problem solving and communication skills.
1. Bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.
2. Ability to search, extract, transform and load data from various databases, cleanse and refine data until it is fit-for-purpose
3. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met
4. Prioritization of issues to meet deadlines while ensuring high-quality delivery
5. Ability to pull data and to perform ad hoc reporting and analysis as needed
6. Ability to adapt quickly to new and changing technical environments as well as strong analytical and problem-solving abilities
7. Strong interpersonal and presentation skills
SKILLS:
1. Advanced skills in designing reporting interfaces and interactive dashboards in Google Sheets and Excel
2. Experience working with senior decision-makers
3. Strong advanced SQL/MySQL and Python skills with the ability to fetch data from the Data Warehouse as per the stakeholder's requirement
4. Good Knowledge and experience in Excel VBA and advanced excel
5. Good Experience in building Tableau analytical Dashboards as per the stake holder's reporting requirements
6. Strong communication/interpersonal skills
PERSONA:
1. Experience in working on adhoc requirements
2. Ability to toggle around with shifting priorities
3. Experience in working for Fintech or E-commerce industry is preferable
4. Engineering 2+ years of experience as a Business Analyst for the finance processes
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
JOB SUMMARY
Position - Lead UI
Location - Bangalore.
Take part to the development and the maintenance of the FM SAAS Platform.
- Write technical designs (conception, architecture, data model)
- Maintain/enhance CI/CD processes ( Basic Knowledge is mandatory)
- Develop and maintain the platform
- Support UI developers
- Identify and resolve incidents
- Representing FM in global UI architecture meetings
JOB RESPONSIBILITIES
Customers
Delight our customers by:
- Delivering high quality, bug free software
- Respecting customer commitments
- Respecting UX designs
- Assisting operations (incl. support, delivery and pre-sales) with subject matter expertise when needed
- Providing expected effort to solve customer issues
- Understanding fully the FM Strategy
Teamwork
Work together by:
- Providing a transparent reporting to both the scrum team and the UI team
- Helping other team members to achieve their commitments
- Sharing knowledge
- Driving other UI developers
- Working closely with his/her scrum team
- Working closely with the FM UI team
- Working closely with QA
- Working closely with SRE
- Working closely with the global UI team
- Working closely with the UX team
Innovate
Innovating by:
- Keeping in touch with latest technologies
- Sharing (business/technical) ideas with the team and the management
- Proposing new development tools
- Proposing enhancement to our CI/CD processes
Improve (KPI’s)
Constantly improving by:
- Being proactive and autonomous
- Actively participating to retrospective
- Communicating with other BT UI teams
- Helping others
SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED
Required Skills
- IT Master’s Degree or equivalent such as Engineering school
- Strong/proven knowledge of Javascript development language
- Strong/proven knowledge of React and its usual ecosystem
- Basic knowledge of Docker
- Strong analytical and algorithmic skills
- Strong communication skills
- Autonomy
- Adaptability
- Team working skills
- Ability to propose and discuss API contract with backend tech leads
- Heightened sense of client service
- Quality and documentation
- Sense of responsibility
- Strong attention to detail
Good to have Skills
- Rigorous, methodical and organized
- Ability to work both independently and within a team
- Knowledge about Single spa
- Knowledge about Kubernetes
- Knowledge about GitLab
- Knowledge about ArgoCD
- Knowledge of SWIFT banking environment would be an advantage
- Knowledge of Open Banking would be an advantage
- Mastery in software engineering tools
- Proficiency with C# .Net . Experience in ASP.NET MVC, .Net Core, API Development
- Have knowledge around various frameworks in .Net ecosystem (.Net framework , .Net core)
- Actively participate in system design, code reviews, and implementation of new features.
- Take complete ownership of tasks, which includes design , implementation, unit testing and deployment of product and service.
- Hands on experience with Microsoft SQL , writing/ optimising complex queries, writing stored procedures , basic understanding of database performance tuning.
- Develop documentation throughout the software development life cycle. . Good problem solving skills, Excellent debugging and troubleshooting skills.
- Experience working in version controlling tools.
- Build enduring relationships with the clients and display an understanding of the client, industry, and business environment.
- Responsible for the P&L of the department.
- Track and review the entire operations process, weighing them against the set business targets in order to determine the effectiveness of any initiatives and implement necessary changes and solutions.
- Ensuring high-quality customer experience with brief understanding and validation to design project development and coordination from concept to execution stages.
- Take complete ownership of projects from start to finish. Manage customer negotiations and payment.
- Work closely with the client and your interior design and execution team to finalize the home design, 3D designs, and GFC (Good for Construction) Ensure the highest level of Design quality along with client satisfaction is maintained.
- Collaborate with the team and be accountable for all deliverables of team members.
- Develop strategic short/ long range plans to ensure on-time project completion.
- Devise project management guidelines, review projects with various stakeholders, coordinate staffing/scheduling, evaluate commercial project contracts, and establish milestones Plan, monitor and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of projects.
- Collaborate with leadership in the development of performance goals and long-term operational plans.
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
- Set strategic goals for operational efficiency and increased productivity such as developing at least 10 vendors in each category and complete their onboarding.
- Hire and grow the team as per the organization's requirements with Human Resources.
- Analyze current operational processes and performance, recommending solutions for improvement.
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress and obstacles.
- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategy.
- Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize.
- Uphold local governmental policies and standards, ensuring legislative regulations are followed for all.
- Should have strong experience in working Configuration Management area, with tools preferably, TFSVC, TFS vNext OR GIT, SVN, Jenkins
- Strong working experience in tools related to Application Lifecycle Management, like Microsoft TFS
- Should have hands-on working experience in CICD (Continuous Integration Continuous Deployment) practices
- Strong be expertise in handling software builds & release mgmt. activities in Dotnet based environment / Java environment
- Strong skills in Perl or PowerShell or in any other scripting/automation/programming language
- Should have exposure to various build environments like dotNet, Java
- Should have experience with writing build scripts, automation of daily/nightly builds & deployment
- Good knowledge in Merging /Branching concepts.
- Good understanding of product life cycle management"
- Shall be very good technically; possess systems mindset and good problem-solving abilities
- Working with multisite teams, Quality conscious and Process & customer Oriented
- Self-starter and quick learner and ability to work with minimal supervision
- Can play a key role in the team
- Strong team player with a “can-do” attitude
- Ability to handle conflicts
- Ability to stay focused on the target in an ambiguous situation
- Good communication and documentation skills"







