Strategy & Operations Manager – 2022
JOB DESCRIPTION
As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through
Roles & Responsibilities:
A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through,
- Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company
- Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.)
- People & Management – for work, right utilization & upskilling
- Continuous Reviews, Audits & Feedback ensure adherence
- Use of the right tools & techniques for ease, reuse, scalability & management – across operations
- Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc.
- Bringing in mature practices to the way we do business for the betterment.
- Helping avoid waste and add value – in terms of work executed, value delivered to the customers
To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance.
Scope in terms of functions/departments:
- All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective
- Training & Development
Team you will be working with:
- CEO & Org Maturity Team
- Org Performance & Customer Delivery Team
- Project Managers
Experience/Qualifications
- Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected
- Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations
- B Tech with MBA from Premier Institutes preferable
- Experience in tech project implementations – in the capacity of operations manager
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.

About Manomay Consultancy Services
About
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● Supply/ demand acquisition: constantly maintain an over-supplying effort by
keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently
training and effectively retaining.
● Retention :Will be involved in supply/customer retention activities like calling,
partner engagement validation, zonal wise supply fulfillment, customer
retention,etc
● Community management: actively moderate (bring people together), leverage,
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users and the best worth for drivers.
● Execute Marketing and Branding initiatives for the city as per the BTL plans
● Market intelligence: Gather market and competitive intelligence from various
sources and create actionable insights
● Analyze data and prepare reports to monitor performances, find business
problems and come up with solutions.
● Process improvement: Identify, build and enforce Standard Operating
Procedures and Policies to support the activity and solve prevalent issues.
● Talent acquisition and management: Build a team that strives to win and
constantly track the efficiency of your team and the service quality provided to
the network, and deploy corrective/improvement. Will be leading a team of
10+ high performing individuals.
Skills
● Strong verbal and written communications skills.
● Solve business problems using analytical skills and a capacity to work with large data
sets
● Exceptional drive, excellent interpersonal skills and the ability to communicate
effectively, both verbally and in writing, and to immediately contribute in a team
environment
● An ability to manage multiple priorities and perform well in a fast-paced environment,
while maintaining a high level of client focus
● Willingness to roll up sleeves and get hands dirty by being on field most of the time.
● Strong work ethic and high attention to detail, with a desire and demonstrated ability
to learn
● Self-directed
● SQL Query writing would be an added advantage

For their newly set up India Development centre we are looking for a talented software engineer to build modern systems, patterns, and tools for modernizing our legacy systems. You will work with a team dedicated to converting our older applications into modern, cloud-native, mobile-friendly solutions. Often, these legacy systems/applications are undocumented and unmaintained. So, having an inquisitive mindset and a lot of intellectual curiosity is paramount for this position
Bachelor's degree in MIS, Computer Science, Information Technology or equivalent required
• Typically requires 4-6 years of software engineering experience using the following languages, tools, and technology: (Java Spring Boot React.js Node.js Jenkins Gitlab Linux GCP Oracle)
• Experience in or familiarity with the following languages, tools, and technology a plus: ( CICS MVS COBOL ANSI C PowerBuilder Page DB2 JCL
• A background in business operations and strategies, with a focus on the business IT
• Experience translating client requirements into technical designs.
• Agile experience in engineering capabilities and a architectural mindset
Your Role
- Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
- Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
- Look after employees' growth
- who is ready for promotion, who needs to do something different within the organization, who are the high potentials
- How to measure performance
- Benchmarking compensation across companies
- Attrition planning
- Succession planning
- Driving Learning & Development across company
- Ensuring cultural homogeneity
- Employee engagement
- Performance Management and its process
- Compensation benchmarking
Onboarding & Induction - Should have done the following:
- Plan and execute staff welfare programs.
- Provide a presentation to new joiners about HR policies of the company.
- Discuss about future planning and expansion of company with employees
- Organize health awareness programs for employees.
- Take care of maintaining a good relationship between employee and employer.
Employee Grievance Handling: Should have been involved in the below:
- Prepare and maintain employee retention policy.
- Handle and resolve grievances of employees.
- Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.
HR Compliances & Organizational Development
Should have worked closely with other HR stakeholders for the following.
- Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits.
- Check and clear expense reports of employees with HR Ops
- Responsible for joining and exit interviews.
- Implementation of new policies according to the system.
- Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employees data- joiners, leavers Work with auditors for all HR Audit purposes.
Must Haves
- 3-5 Years of experience in HRBP Functions in a Startup company.
- Developing HR strategies, policies, and practices.
- Excellent communication skills.
- Being Data Oriented is a must.
- Analytical skills.
- Problem-solving skills.
- Proactive nature.
- Excellent interpersonal skills.
- Meticulous attention to details.
- Highly organized.
- Great people skills.
Why is this exciting to you?
- You are interested in being a part of a young and fast paced environment; to implement market best practice.
- You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems.
- You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.
- You care about people and your team members, and you want to influence positive change.

Roles and Responsibilities
- Software Development Lifecycle: Work on the full software development lifecycle of systems.
- Technical Expertise: Solid technical background with an understanding and/or hands-on experience in software development and web technologies.
- Product Lifecycle Management: Experience in going through a full product lifecycle, integrating internal and external customer feedback into product requirements, managing change requests, driving prioritization, and pre-/post-launch execution.
- System Analysis: Analyze systems, considering reliability, systems risks, and code.
- Project Management: Manage project conflicts, challenges, and dynamic business requirements to meet expected deliverables.
- Process Management: Excellent understanding of process management, improvement practices, and operation services.
- Communication: Strong written and verbal communication skills.
Desired Candidate Profile
- Experience: 2+ years of experience in end-to-end implementation and deployment within cloud systems.
- Technical Skills:
- Knowledge of Angular 8+, Azure, HTML, CSS, jQuery, JavaScript, ASP.Net, C#, SQL Server 2012/2014+, etc.
- Sound knowledge of Object-Oriented (OOPS) concepts.
- Good experience in Relational Database Management Systems, Database design, and Normalization.
- Hands-on experience in the design, development, and debugging of systems.
- Proficiency in Object-Oriented Design (OOD) to ensure scalability and maintainability.
About WareIQ
We are making India's e-commerce businesses successful by giving them the power of Amazon prime like logistics. Modern eCommerce consumers want same & next-day delivery. But the infrastructure in India can’t keep up. 80% of eCommerce parcels outside Amazon reach customers in 5-10 days.
• India eCommerce demand is highly fragmented, yet 90% of brands ship from a central warehouse
• If platforms & brands don’t offer prime-like shipping timelines, customers don’t buy
• High fixed investments, rigid contracts & tech complexity makes prime-like fulfillment infrastructure inaccessible to online brands
Enter WareIQ. WareIQ allows eCommerce companies to compete with Amazon service levels by bringing their average timelines from 5-10 days to next day.
• We're a software-only platform that connects a nationwide network of fulfillment centers and last-mile couriers centralizing all tools in a single platform
• Ownership of logistics SLAs by WareIQ fulfillment experts
• Micro-fulfillment model billed on usage with no minimum
• Onboarding in 7 days vs 3-6 months
WareIQ is backed by leading global investors including Y Combinator, Funders Club, Flexport, Pioneer Fund, Soma Capital, and Emles Venture Partner.
About Role
The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy.
Responsibilities
- The Business development management team is responsible for the acquisition of new Partnership opportunities.
- This position will be responsible for helping our prospective clients make purchase decisions to best suit their business needs.
- The Business Development Manager would be required to plan and carry out all sales activities on assigned accounts.
- This Position involves interacting with clients and our services department
- If you have prior experience in either sales, service or marketing, it is an added advantage since you will understand what the customer needs
- Maintain existing business with brilliant rapport and trust amongst clientele
- Think critically when planning to assure project success
Qualifications
- Bachelor's degree or equivalent experience
- 2 - 4 years' prior industry-related business development experience
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
- Focused and goal-oriented
- Ideal candidate has outstanding business acumen, an outgoing personality, confident and excellent presentation, and communication skills.
- The candidate should have patience and charm to deal with all types of customers.
- The candidate should be able to put across ideas and solutions in a clear concise manner.
- The candidate should be able to learn and adapt the product into their conversations with ease.
- Prior experience in either the sales or services departments is preferred.
Roles and Responsibilities:
- Proven experience in Java 8, Spring Boot, Microservices and API
- Strong experience with Kafka, Kubernetes
- strong experience in using RDBMS (Mysql) and NoSQL.
- Experience working in Eclipse or Maven environments
- Hands-on experience in Unix and Shell scripting
- hands-on experience in fine-tuning application response and performance testing.
- experience in Web Services.
- Strong analysis and problem-solving skills
- Strong communication skills, both verbal and written
- Ability to work independently with limited supervision
- Proven ability to use own initiative to resolve issues
- Full ownership of projects and tasks
- Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines
- Eagerness to learn
- Strong team-working skills
This wellness platform is revolutionising primary health and wellness in India.
What you will do:
- Performing daily account management on Facebook & Google Ads or other search platforms for a variety of categories
- Understanding category goals, creating and executing strategies to exceed defined goals
- Providing recommendations and executing strategies for Campaign Structuring, Targeting, Creatives, Betas and other facets of paid search in accordance with client goals for Google channels along with other search and app channels
- Being updated about latest feature and finding ways to implement the same as experiments in the client account/s
- Generating weekly and monthly category reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives
- Monitoring and administering web analytics dashboards, reports, and key reporting tools, and pointing out key areas of importance in accordance to client goals
- Working with leadership to explain and modify strategic plans
- Understanding and staying current on industry trends, competitive landscape, and internal product development efforts
- Spearheading Business Review meetings with multiple Internal and external Stakeholders and showcasing business growth
- Suggesting and developing new campaigns across multiple channels
- Maintaining partnerships with PPC and other ad platforms and vendors
Desired Candidate Profile
What you need to have:- Graduate/ MBA with 3 years of experience in Search Engine Marketing (SEM) and Paid Search (PPC) & Facebook Ads
- Good understanding of web and app analytics
- Passionate about the Paid marketing campaigns across Web and App eco system
- An outstanding ability to think creatively
- Knack of numbers and identifying and resolving problems
- Excellent communication and interpersonal skills, with the ability to be personable yet persistent
- Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving client goals
- Hands on knowledge of, Google Analytics, Google Ads, Bing
- Experience in planning and managing the advertising spends with clients over last 2 years
- Advanced Excel and Microsoft office skills
- Advanced certification for Google Ads, Google Analytics
- Experience working on 3rd party App analytics. Web analytics platform
- Excellent problem-solving and analytical skills and impeccable business judgment

Yojito is looking for motivated self-driven full stack engineer who can lead internal modules on his own. This role is for founding team member so deserving candidate will have lot of opportunities to grow into bigger roles and carry bigger responsibilities.
Aptitude Desired
- Self Driven, Open to learning on the job
- Comfortable in fast moving environment, ready to break and fix things quickly
- Focus on getting shit done
Experience Required
- At least 1 year of Professional experience
- Must have worked and delivered application which is running in production
- Experience in Managing production application
Skills Required
- Core Java
- Javascript - Sound knowledge of Javascript Eco-system
- ReactJS
- PostgreSQL and Basic Database Administration
- AWS Cloud - EC2, Lambda, Cognito
- Basic Shell Scripting and OS Administration


