Expansion Head

About Us:

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We’re seeking a passionate Python Developer with strong experience in backend development and cloud infrastructure. This role involves building scalable microservices, integrating AI tools like LangChain/LLMs, and optimizing backend performance for high-growth B2B products.

Key Responsibilities:

• Develop robust backend services using Python, Django, and FastAPI
• Design and maintain a scalable microservices architecture
• Integrate LangChain/LLMs into AI-powered features
• Write clean, tested, and maintainable code with pytest
• Manage and optimize databases (MySQL/Postgres)
• Deploy and monitor services on AWS
• Collaborate across teams to define APIs, data flows, and system architecture

Must-Have Skills:

• Python and Django
• MySQL or Postgres
• Microservices architecture
• AWS (EC2, RDS, Lambda, etc.)
• Unit testing using pytest
• LangChain or Large Language Models (LLM)
• Strong grasp of Data Structures & Algorithms
• AI coding assistant tools (e.g., Chat GPT & Gemini)

Good to Have:

• MongoDB or ElasticSearch
• Go or PHP
• FastAPI
• React, Bootstrap (basic frontend support)
• ETL pipelines, Jenkins, Terraform

Why Join Us?

• 100% Remote role with a collaborative team
• Work on AI-first, high-scale SaaS products
• Drive real impact in a fast-growing tech company
• Ownership and growth from day one

Key Responsibilities & Accountabilities:-

- Assist in sourcing and attracting candidates using various channels (job portals, social media, referrals, etc.)

- Conduct initial phone screenings and schedule interviews

- Source candidates through online channels, networking, databases, and employee referrals.

- Screen resumes and conduct initial interviews to assess candidates’ suitability.

- Coordinate and schedule interviews with hiring teams and provide timely feedback to candidates.

- Assist in employer branding initiatives to position the company as an employer of choice.

- Support campus recruitment, job fairs, and other hiring events.

- Work with senior HR team members to understand the requirements.

- Release LOI’s and Appointment letters.

- Onboarding and employee documentation management.

Dear Aspirant,

We do have an urgent opening with Sagarsoft for the Application Support Analyst role.

Job Title/Role: Application Support Analyst

Job Location: Hyderabad- Remote

Client : Point72 -https://point72.com

Role: Permanent Role 

Notice Period: Immediate to 15 days

Open Positions: 2

Shift: US Shifts (Complete Night Shifts)

Working Hours:

• Shift Rotation: Every 3 months
• Shifts:
• Evening Shift: 7:00 PM to 5:00 AM IST
• Night Shift: 9:30 PM to 7:30 AM IST/''

About us: Sagarsoft is a BSE listed Digital engineering services company dedicamted to assisting global enterprises with digital transformation and technology modernization.

Overview: Join our dynamic US support team as an Application Support Specialist. You’ll play a key role in providing top-notch support for our applications, ensuring smooth operations across our middle, and back office systems.

Key Responsibilities:

• Collaborate with the global support team in Connecticut to deliver seamless support across different time zones.
• Work closely with Project Managers, Traders, and Analysts to quickly resolve issues and identify areas for improvement.
• Assist in the rollout and setup of new products, providing training and support to end-users.
• Offer 2nd and 3rd line support for various office systems and market data.
• Coordinate with external vendor support teams to address technical issues and implement enhancements.
• Support Development and QA teams throughout project lifecycles, from gathering requirements to deployment.
• Participate in planning and executing PC releases and related deployment activities.
• Set up and monitor automated jobs using a central scheduler (e.g., Active Batch).
• Utilize ticket, issue, and change management systems effectively.

Requirements:

• Passion for providing an outstanding client experience.
• Excellent written and verbal communication skills.
• Confident and friendly phone presence.
• Strong troubleshooting and problem-solving abilities.
• Willingness to share knowledge and suggest improvements.
• Team player who remains calm under pressure.
• Availability for off-hours on-call support.
• Flexibility and adaptability in a fast-paced, evolving environment.

Desired Skills:

• 4 to 6+ years of experience in an Application Support role.
• Experience in automating repetitive tasks.
• Understanding of trading phases and asset types.
• Familiarity with Windows, MS Office, and common business applications.
• Experience with Windows 2003 and 2008 clustering.

Mandatory Skills:

• Experience in investment banking.
• Strong communication and interpersonal skills.
• Proficient in SQL and comfortable working with SQL Server.
• Strong Python or similar programming skills, with a focus on automation.
• Basic UNIX scripting experience is a plus.
• Familiarity with scripting languages (e.g., PowerShell, VB Script, batch).
• Experience with scheduling software (e.g., Autosys, Active Batch)

If you find the skillset suitable, Please let us know the following details.

• Reason for Change:
• Offers in hand?:
• Total exp:
• Relevant exp in Application Support :
• Experience in Python:
• Experience in Automation:
• Experience in SQL:
• Experience in Investment banking:
• Current CTC:
• Expected CTC:
• Notice period (kindly mention the days negotiable, if any):
• Current location:
• Preferred location:
• LinkedIn:

JOB DESCRIPTION

Job Title: Digital Marketing Executive

Department : Marketing

1.       Job PURPOSE:

Planning, developing, implementing and managing the overall digital marketing strategy. In addition, they are responsible for managing, guiding and training digital marketers and other marketing positions in the team.

2.       ROLES & RESPONSIBILITIES:

l Responsible for formulation and execution of the company’s Digital Marketing Strategy

l Creation and management of website

l Independently managing all digital marketing activities

l Set up and management of Linked in and twitter accounts

l Writing blogs and content on digital forum to ensure visibility

l Responsible to develop and implement the Online Marketing and Brand Positioning strategies

l Create key reporting and performance indicators based on business requirements

l Brand management on the digital forum

3.       EXPERIENCE REQUIRED:

     Overall :   3 - 5 yrs           

4.  TECHNICAL SKILLS:

Primary Skills :

l  3+ years experience as a Digital Marketing Professional

l Understanding the importance of the Website

l Experience in Email marketing and carry it to the digital forum

l Social media marketing - visibility

l Experience in branding

l Must understand page optimization and off page optimization,

l Understand the value of Search engine optimization but as a complementary skill.

l Blog writing and Content generation

Secondary Skills :

l Knowledge on Google certification and Google analytics, Google AdWords

l  Setting up tracking systems for marketing campaigns and online activities

l Experience in Website maintenance and press releases

l Latest marketing techniques

Desired Skills :

l Experience in IT product based company

l Advanced web ranking

l Knowledge on Google webmaster, Keyword planner, Google trends

l Online Reputation Management

5. ABILTY

l Excellent Communication Skills

l Good conceptualization skills

l Excellent computer and web related skills

l Quick grasping skills

l Initiation

l Time management

l Dedication and ownership

6 .EDUCATIONAL QUALIFICATION :

 Preference: MBA ( Marketing ), BBA

Age between 26 Year to 30 Years

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.

We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.

Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 

Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.

This enables our customers to develop an awesome product!  

Diagnose and troubleshoot concerns 

1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.

Help customers implement product 

1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
3. Enable faster onboarding and go live by guiding them at every step of the implementation. 

Represent customer issues

1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
2. Correlate technical and operational issues across product verticals as well as customer accounts.
3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
4. Utilize feedback to improve customer experience and debugging strategies.

Required Skills and Experience - 

 Must have skills -  

• 7 to 10 years of experience as a Customer Success Engineer.
• Problem-solving and troubleshooting skills.
• Strong will to provide customer services according to agreed SLA’s.
• Degree in Programming or scripting language and databases.

Good to have skills - 

• Exposure to mutual funds as an investor is preferable.

What’s in it for you?

• Opportunity to work on a unique developer first platform for the Indian wealth management industry.
• Opportunity to work with a highly respected & appreciated fintech company.
• Opportunity to solve deep domain and technology problems, at scale.
• Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
• Grow exponentially, by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

• Ownership of product/feature end-to-end for all phases from the development to the production.
• Ensuring the developed features are scalable and highly available with no quality concerns.
• Work closely with senior engineers for refining the design and implementation.
• Management and execution against project plans and delivery commitments.
• Assist directly and indirectly in the continual hiring and development of technical talent.
• Create and execute appropriate quality plans, project plans, test strategies and processes for development activities in concert with business and project management efforts.
• Contribute intellectual property through patents.

• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• A Bachelor's degree in Computer Science or related technical discipline.
• 3+ years of Software Development experience.
• Strong knowledge of Data Structures, Algorithms and CS fundamentals.
• Strong coding and problem solving skills.

• Experience working with service oriented architectures and web-based solutions.
• Experience in eCommerce and deep hands-on technical expertise
• Experience working on the AWS technologies.
• Experience with NoSQL and relational databases.
• Excellent verbal and written communication skills
• Experience working on Agile processes (Scrum, Kanban).

• Extensive experience in developing Java EE application
• Hands-on experience working with Spring, Spring Boot
• In-depth knowledge of relational and NoSQL databases.
• Experience working with Java Web Services, RESTful services 
• Experience using Redis, Memcached or any other caching system
• Experience working with message brokers– preferably RabbitMQ
• Experience with infrastructure automation technologies like Docker, Kubernetes.
• Experience with build automation technologies like Maven, Gradle.