Operations, Sales, Marketing, Training & Growth - Director

Looking for a role where your problem-solving skills and communication actually make a daily impact?

If you have experience in customer support and can manage issues efficiently — this role is for you.

Role Overview

You will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.

A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.

Key Responsibilities

• Handle resident complaints and service requests efficiently
• Coordinate with the existing maintenance and support teams
• Ensure timely resolution of all issues
• Communicate with residents via calls and regular follow-ups
• Maintain records of complaints and resolutions
• Oversee daily maintenance operations and service quality

Position Details

• Role: Maintenance Head
• Industry: Residential / Real Estate Management
• Openings: 1
• Male & Female both can apply

Salary

• ₹25,000 – ₹30,000 (depending on interview & experience)

Candidate Profile

• 2–5 years of experience in customer support / customer handling
• Strong communication and coordination skills
• Ability to manage complaints calmly and professionally
• Problem-solving mindset with a practical approach
• Comfortable handling multiple issues and teams

Why Join Us?

• Stable and responsible role
• Work with an already established maintenance team
• Opportunity to grow in real estate / facility management
• Direct impact on resident satisfaction and operations

Know someone suitable for this role? Tag them or share this opportunity.

Job Type: Full-time

Work Location: In person

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

• This is to manage risks for LOBTs acting as Line 1 risk manager

Key Accountabilities

• Assist Line of Business Technology in managing technology and operational risks
• Drive and ensure regulatory compliance for the LOBT
• Liaise and co-ordinate audit activities involving the LOBT
• Issue & Action management for LOBT including is impacted (across external and internal audits and reviews and excluding IT Information Security) and action planning.
• Engagement across Technology verticals, Operations, Business, Compliance to prioritize, plan, act, prove, close all open findings within committed timelines.
• Scan regulatory requirements, circulars to ensure forward planning and execution for compliance. This includes Singapore and India regulatory requirements.
• Prepare, maintain and conduct control testing for units Risk Control Self Assessments (RCSAs)
• Outsourcing Risk assessment for the LOBT
• Monitor risk issues and incidents for LOBT

Job Duties & Responsibilities

• Liaise with stakeholders within and outside bank, including at Group level to have a comprehensive view of all Technology Risks.
• Engage with Technology verticals and others as appropriate within bank to progress on closure of all open points.
• Engage with Compliance, understand the regulatory requirements at country and group level, and add these to the action points which Technology must ensure.
• Early identification of execution challenges in risk mitigation actions and being an effective catalyst with Technology teams and seniors to resolve bottlenecks such as cost or resource approvals, conflicting priorities.
• Risk assessment for LOBT covering partners, external environment and identify potential risks such as relating to scale-preparedness, DR & BCP support for the organization, code quality in terms of testing and deployment governance.
• Regular updates as per agreed rhythm, and fronting dialogues with stakeholders/LOBT, to highlight process on Risk Management and Risk Mitigation.
• Liaise with relevant departments to ensure awareness of Technology Risk within the Banking India Technology Team, and partner for this awareness across India.
• Liase with Line of Business Risk in the region and co-ordinate efforts for the LOBT landscape used by India.

This role is responsible for architecting and implementing the Agentic capabilities of the PHI ecosystem. The engineer will lead the development of multi-agent systems, enabling seamless interoperability between AI agents, internal tools, and external services.

The position requires a strong focus on AI safety, secure agent orchestration, and tool-connected AI systems capable of executing complex workflows within the health insurance domain.

1. Agent Orchestration

• Build and manage autonomous AI agents using Agent Development Kit (ADK) and Vertex AI Agent Engine.
• Design and implement multi-agent workflows capable of handling complex tasks.

2. Interoperability

• Implement the Model Context Protocol (MCP) to enable connectivity between:
• AI agents
• Internal PHI tools
• External services and APIs.

3. Multimodal Development

• Build real-time, bidirectional audio applications using the Gemini Live API.
• Integrate image generation models and support multimodal AI capabilities.

4. Safety Engineering

• Implement AI safety layers to protect sensitive healthcare data.
• Use Model Armor and Cloud DLP API to:
• Sanitize prompts
• Prevent exposure of PII/PHI data
• Enforce secure AI interactions.

5. Agent-to-Agent (A2A) Communication

• Configure remote agent connectivity using the A2A SDK.
• Enable cross-agent collaboration and workflow orchestration.

Must-Have Skills

• Advanced proficiency with Agent Development Kit (ADK).
• Strong experience with Vertex AI Agent Engine.
• Hands-on experience with Model Context Protocol (MCP).
• Experience implementing Agent-to-Agent (A2A) workflows using the A2A SDK.
• Expertise in Google Gen AI SDK for Python.
• Experience building multimodal AI applications.
• Proven experience implementing AI safety layers, including:
• Model Armor
• Cloud DLP API

Good-to-Have Skills (Foundation)

Data & Analytics

• BigQuery optimization techniques, including:
• Partitioning
• Clustering
• Denormalization for performance and cost optimization.

Streaming & Real-Time Pipelines

• Experience building real-time data pipelines using:
• Google Pub/Sub
• BigQuery streaming pipelines

Build, deploy, and maintain production-grade AI/ML solutions for Fortune 500 enterprise clients on Google Cloud Platform. Hands-on role focused on shipping scalable AI systems across GenAI, agentic workflows, traditional ML, and computer vision.

Key Responsibilities:

Generative AI & Agentic Systems

• Design and build GenAI applications (RAG, agentic workflows, multi-agent systems)
• Develop intelligent systems with memory, planning, and reasoning capabilities
• Implement prompt engineering, context optimization, and evaluation frameworks
• Build observable and reliable multi-agent architectures

Traditional ML & Computer Vision

• Develop ML pipelines (forecasting, recommendation, classification, regression)
• Build production-grade computer vision solutions (document AI, image analysis)
• Perform feature engineering, model optimization, and benchmarking

MLOps & Production Engineering

• Own end-to-end ML lifecycle (CI/CD, testing, versioning, deployment)
• Build scalable APIs, microservices, and data pipelines
• Monitor models, detect drift, and implement A/B testing frameworks

Knowledge Solutions

• Architect knowledge graphs and semantic search systems
• Implement hybrid retrieval (vector + keyword search)

Client Collaboration

• Present technical solutions to enterprise clients
• Collaborate with architects, data engineers, and business teams

Required Skills & Experience

• 3–6 years of hands-on ML Engineering experience
• Strong Python and software engineering fundamentals
• Experience shipping production ML systems on cloud (GCP preferred)
• Experience across GenAI, Traditional ML, Computer Vision
• MLOps experience and RAG-based systems

Preferred

• GCP Professional ML Engineer certification
• Knowledge graphs / semantic search experience
• Experience in regulated industries (Healthcare / BFSI)
• Open-source or technical publications

JD for SharePoint and Power Apps Developer Priority

Job Summary: We are looking for an experienced SharePoint and Power Apps Developer to join our team. The successful candidate will be responsible for designing, developing, testing, and deploying custom solutions on SharePoint and Power Apps platforms. The ideal candidate should have a strong background in SharePoint and Power Apps development, as well as experience with Microsoft Power Platform technologies.

Responsibilities:

 • Design, develop, test, and deploy custom solutions on SharePoint and Power Apps platforms • Develop and implement custom workflows and forms using Microsoft Power Platform technologies • Develop and maintain SharePoint and Power Apps solutions using best practices • Create and maintain technical documentation and user manuals • Work closely with stakeholders to identify requirements and develop solutions that meet business needs • Collaborate with other developers and team members to ensure timely delivery of high-quality solutions • Stay up-to-date with the latest SharePoint and Power Apps development trends and technologies

Requirements: 

• Bachelor’s degree in Computer Science, Information Systems, or related field

• Minimum of 5 years of experience in SharePoint and Power Apps development

 • Strong experience with Microsoft Power Platform technologies such as Power Automate, Power BI, and Power Virtual Agents

 • Strong experience with SharePoint development, including SharePoint Framework (SPFx), SharePoint Designer, and SharePoint Online

• Experience with SharePoint migration and administration is a plus

• Knowledge of HTML, CSS, JavaScript, and TypeScript

• Strong analytical and problem-solving skills

• Ability to work independently and as part of a team

 • Excellent communication and interpersonal skills

• Ability to multitask and manage.

Job Type: Full-time 

Experience- 5 yrs (not below)

Location: Hyderabad (WFO)

1. Generate qualified opportunities for the company by rigorously prospecting and researching in the given region/ market/ industry. Information about MEDDIC is a plus
2. Being the face of CM.com’s and introducing the company and the product to the prospects so as to generate funnel.
3. Write creative communication (emails/ Inmails) to grab  the attention of prospects.
4. Ideate and innovate methods to improve SDR metrics

Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni.

At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.

Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry.

JD : Medical Representative Sales

Role:

1. Tie up with Pharmacies for execution of customer orders received through Anahad App

2. Get company agreement signed by pharmacies in specified timelines.

3. Train Pharmacies on the process for receiving , processing and execution of Anahad App orders

4. Coordinate with call centre team for resolving execution issues of partner pharmacies

5. Manage payment settlement with partner pharmacies

6. Ensure timely submission of reports by partner pharmacies like GMV, product wise sale report, etc.

Candidate Profile:

1. Must have atleast two years experience as sales executive in a reputed Pharma company, preferably Over the counter (OTC) or consumer division.

2. Must have worked in the same geography/City for atleast one year

3. Must have good rapport with the Pharmacies and top Distributors in the city

4. Must have own two wheeler for better mobility to be used for company field work.

5. Must have good working knowledge of the terms and conditions of the Pharma Distribution channel prevailing in the city like discount offered by distributors to pharmacies, payment terms, discount offered by pharmacies to customers, etc.

Location : Mumbai

• Should have E-publishing and Editorial services domain knowledge
• Should understand the competitive landscape and identify the gaps in the market
• Must be able to identify the right opportunities & qualify leads for the Sales team
• Should be able to handle communication and fresh conversations with prospects
• Should have min. 2 years of experience working on the US, European Markets
• Assist Sales Team in identifying, following up, and qualifying prospects
• Generate reports & dashboards on Marketing influenced pipelines regularly
• Create clear and crisp product presentations and solution demonstrations
• Research & develop prospect lists using LinkedIn, Zoominfo, and Web research
• Participate and actively contribute in Marketing Strategy Meetings
• To work with the sales team in handing over any pre-sales efforts
• Support sales efforts with in-depth product and business knowledge
• Miscellaneous Pre-Sales and Sales related activities

Required Experience / Qualifications

• MBA from a good institute with a go-getter attitude to pursue leads and targets
• A motivated, competitive individual with a strong aptitude for Publishing technology
• 4-6 years of experience in a sales & marketing role
• Knowledge of commonly used CRM Salesforce and Marketing automation tools and dashboards
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills

Experience:

• 1 to 4 years of experience in Digital Marketing

Kinds of Projects Undertaken:

• ePublishing, Editorial Services, eLearning, eBook, Accessibility