
Associate Manager - Mortgage Operations
We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.
Key Responsibilities
· Managing end-to-end Mortgage Operations ranging from Origination to Servicing.
· Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.
· Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.
· Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.
· Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.
· Identifying opportunities with existing customers for upselling and cross selling other services.
· Creating/Managing process documentation for all customers.
· Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.
Skills and Qualifications
· Prior experience in Operations Management.
· 12+ years in Mortgage Operations.
· Experience of managing a team of 40-60 Full-time Employees.
· Leadership and CRM skills.
· Excellent Communication skills.
· Transition Experience.
· Hands-on experience in handling clients directly.
· Proven track record in People Management.
Benefits
· Performance-based Incentives.
· Flexible work Environment.
Location
The role will be situated at our J P Nagar office.

About Flatworld Solutions
Similar jobs
We are looking for a SAP PLM DMS Consultant with in-depth knowledge of Document Management System configuration and integration. Candidate must be proficient in DMS object links, document info records, status management, and CAD interface. Experience in managing engineering change processes is preferred.
Job description
Role: Business Analyst
Experience Level: 3+years
We are looking for a N2 Japanese Business Analyst bridges our Japanese clients and internal teams. Responsibilities include client needs, conducting business analyses and ensuring successful project delivery. The ideal candidate possesses N2-level Japanese, fluent English, background in business analysis, and 3+ years of relevant experience. This role offers opportunities to work with prestigious automotive brand and cutting-edge digital technologies.
ROLES AND RESPONSIBILITIES
- Client Communication: Act as the primary liaison between Japanese clients and internal
teams. Communicate effectively in Japanese (N2 level) and English to understand and translate
client requirements.
- Project Management: Collaborate with project managers, developers, and QA teams to ensure timely and successful delivery of projects. Monitor project progress and resolve any issues that arise.
- Requirement Gathering: Gather and document business and technical requirements from
stakeholders. Ensure all requirements are clearly understood and communicated to the
development team.
- Business Analysis: Conduct detailed business analysis to understand client needs, identify
gaps, and propose effective solutions.
DESIRED EXPERTISE/TECHNICAL EXPERTISE:
- JLPT N2 or higher certification is mandatory
- Fluent English (both written and oral) communication
- Bachelors degree in business administration, Information Technology, or a related field.
- Minimum 3-4 years of experience in business analysis (domain knowledge of Automotive will
be an added advantage)
- 3+ years of experience in business analysis, preferably in the automotive or digital solutions
industry
- Analytical Skills: Strong analytical and problem-solving skills. Ability to analyze complex
business processes and propose effective solutions.
- Communication Skills: Excellent written and verbal communication skills in both Japanese and
English. Ability to convey technical concepts to non-technical stakeholders.
- Technical Skills: Familiarity with digital technologies and automotive industry trends is a plus.
Proficiency in Microsoft Office Suite and Tools like Draw.IO, Confluence.
Join Artistic Bird as an IT Sales Executive. If you're adept in web design, development, and app sales, let's connect for career growth!
We have opportunities for Freshly Qualified CA's, Semi Qualified and Article with JVB & Co. |
Join us to obtain the expertise that will enable you to accomplish your professional career goals. |
We are specialized in : |
1) Internal Audit / Management Audit |
2) Enterprise Risk Management |
3) Internal Financial Control |
4) System Audits |
5) Bank Audits |
6) RERA Compliance |
7) Forensic Audits |
We are looking to hire 2 to 4 Communication Designers at Cybage Software Pvt. Ltd., Pune location with proficiency in Adobe CC and animation / motion graphics and Video editing skills. They should have a commercial arts degree/ Diploma. Should have good English communication skills and be able to understand the brief and translate that into effective communication. Work independently and proactively with team and client.
Experience 7+ years
versatile marketer who can create content, manage socials and loves emails as
much as we do.
Job description:
Manage Social Media campaigns for various social media platforms to align with
marketing strategies.
Publish content that meets the brand’s communication style.
Implement social media strategies to increase engagement & followers.
Writing, editing, and proofreading content.
Manage content across all platforms, including email and social media.
Requirements:
8 years of experience in a similar role.
Adept at keyword placement and SEO best practices.
Excellent written and verbal communication skills.
Highly computer literate and advanced knowledge of HTML.
Experience with social media management.
Creativity and the ability to develop original content.
Can handle new tools to manage social platforms and analytics
Quick learner and self-motivated
Can own up to a task given, take responsibility and execute the task efficiently



SleepyCat is India's First Mattress-In-A-Box brand! We deliver luxury mattresses, at a fraction of the usual cost, straight from our factory to your doorstep in an easy-to-carry package.
In sleepycat we constantly thrive to make our products and customer experience better using technology.
About Role
We are currently looking out for a Ruby on Rails developer who is motivated to learn and work on challenging projects. You should have a product mindset with great technical skills. In sleepycat we promote new and fresh ideas which can directly or indirectly help customer experience and sales. Sleepycat provides to you platform to bring your thoughts into action and implement them.
Technical skills required: Ruby on Rails
You should be willing to work as a full stack going forward.
Personal and Domain Growth Initiatives
1. In SleepyCat we promote career growth. Once you are settled and have completely owned the system you are hired for, you have the freedom to pick some other technologies inside SC. You will be given time to learn and contribute. Right now we have Web Development (PHP/JS), ReactJS and Ruby on Rails. So you have the freedom to utilize 30% of your time on any of these languages if you wish to and remaining 70% on your primary domain.
2. We also promote self-growth. You can utilize 10% of your time to learn any skill you want and we will help you with that. It is not restricted to the tech domain, could be anything from marketing to sales to personality development.
Interview Process Details
Technical Round 1: Development Knowledge Round
We will test your skills in 3 domains
- understanding an existing written code and ability to make changes
- coding a logical question to test basic coding skills
- ability to think of test cases to write a full proof code
Technical Round 2: Coding Round
45 minutes coding round where you will be required to code live sharing your screen. On the spot problem will be given.
Additional details
Website: https://sleepycat.in/
Work Culture: 6 days(All Saturday half day)
Office Location: 91Springboard, Kalina, Mumbai
Employee Strength: 40+ Employees
Founded: 2017
Funding: $1.6 Million
Read about Sleepycat and funding on Crunchbase: https://www.crunchbase.com/organization/sleepycat
Learn what employees say about SleepyCat on Glassdoor: https://tinyurl.com/r9oqfkl
Checkout what people say about SleepyCat products on Google: https://tinyurl.com/rco3nqr

