Associate Manager - Mortgage Operations
We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.
Key Responsibilities
· Managing end-to-end Mortgage Operations ranging from Origination to Servicing.
· Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.
· Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.
· Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.
· Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.
· Identifying opportunities with existing customers for upselling and cross selling other services.
· Creating/Managing process documentation for all customers.
· Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.
Skills and Qualifications
· Prior experience in Operations Management.
· 12+ years in Mortgage Operations.
· Experience of managing a team of 40-60 Full-time Employees.
· Leadership and CRM skills.
· Excellent Communication skills.
· Transition Experience.
· Hands-on experience in handling clients directly.
· Proven track record in People Management.
Benefits
· Performance-based Incentives.
· Flexible work Environment.
Location
The role will be situated at our J P Nagar office.
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What are we looking for:
- In-depth understanding of the entire web development process (design, development, and deployment).
- Hands-on experience with programming languages JavaScript, Node.js, and TypeScript and tools such as Docker, Git, etc.
- Working knowledge of NodeJS backend frameworks Express and NestJS.
- Familiarity with front-end languages (e.g. HTML, JavaScript and CSS).
- Good to excellent understanding of NoSQL and SQL databases.
- Strong problem-solving skills.
What will they do:
- Develop and maintain clean code for functional backend applications, prioritizing quality even in high-stress scenarios to ensure reliability.
- Ensure API integration and front-end logic meet expectations through rigorous testing while also owning QA responsibilities for overall application excellence, writing E2E tests, and manual testing.
- Integrate with third-party APIs and Payment gateways such as Stripe, PayPal, etc. securely, ensuring best practices are followed.
- Troubleshoot and debug applications with accountability and collaboration, leveraging documentation and knowledge sharing to prevent future recurrence.
- Craft reusable code for future efficiency, minimizing effort for subsequent implementations.
Location: Pune/Kolkata
Work Mode: Hybrid
Experience: Mid to Senior Level
Watch our work Culture: https://youtu.be/ouJgLmW673k
About Us: https://codebuddy.co/
Job Description for Project Manager:
1. Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and on emails.
3. Manage projects, establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
4. Coordinate with various departments within the organization, including support, service, technology, and manage resources, in order to ensure seamless functioning of the client accounts.
5. Responsible for client receivables; planning and execution of monthly retention.
6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
7. Preferred Location Noida.
8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
10. Achieves strategic customer objectives and account plans defined by company management.
11. Good relationship-building skills (internal, external, and cross-cultural).
12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.
14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer-expectations and assess customer needs on an ongoing basis.
What we are looking for-
· Excellent communication skills
· Must have Experience in Digital Marketing.
Why should you join us
· Fixed working timings- 5 days working
· Attractive Incentives
· Young & Vibrant work culture
Job Location: Noida Sector 63
Job Profile: Project Manager
Job Timing: Night Shift
About Graygraph Technologies:
Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.
To know more, please visit our Websites:
www.Graygraph.com
www.DigitalGuider.com
Venue: Graygraph Technologies, Second Floor, Block- A128, Sector 63, Noida.
Please don't hesitate to reach out to me, either through email or by calling me directly, if you have any questions or concerns.
https://www.linkedin.com/in/yashika-thakkar-b236a0212/
Job Description:
We are seeking an experienced Full Stack React Developer who is passionate about building and maintaining scalable mobile and web applications. The ideal candidate will have a strong background in both front-end and back-end development, with expertise in React for web and React Native for mobile development. You will work closely with our founder to implement new features, optimize performance, and ensure the highest quality user experience across both platforms.
Key Responsibilities:
• Develop and maintain the front-end of our app using React for web and React Native for mobile.
• Build and manage the back-end services and APIs to support both the mobile and web apps, including database design and integration.
• Implement responsive design principles to ensure the app works seamlessly across various devices and screen sizes.
• Optimize the app for maximum speed and scalability.
• Integrate third-party services and APIs as needed.
• Troubleshoot and debug issues to ensure the apps run smoothly on both web and mobile platforms.
Requirements:
• Proven experience as a Full Stack Developer or similar role with a focus on React and React Native.
• Strong proficiency in JavaScript, HTML, and CSS.
• Experience with back-end frameworks (Node.js, Express, Firebase etc.).
• Proficiency in database design and management (Firestore, SQL, NoSQL).
• Experience with RESTful APIs and third-party integrations.
• Familiarity with version control systems (Git).
• Knowledge of responsive design principles and mobile-first development.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to work collaboratively in a remote team environment.
Preferred Qualifications:
• Experience in building and scaling e-commerce or rental platforms.
• Familiarity with cloud services (AWS, Google Cloud, etc.).
• Understanding of CI/CD pipelines and automated testing.
• Knowledge of UI/UX design principles.
Cryptocurrency Traders are looking for a strong global platform that can help them trade faster, better and smarter. We are building a platform that can solve their needs. The opportunity is big, and the journey is tough. Now that’s a challenge that needs to be addressed. You are phenomenal in solving these complex challenges. You handle product deliveries and you play a critical role in building the engineering team. As an Engineering Manager, you do all of the above and more. You make a difference.
Making a difference by,
- Managing end to end product development and delivery
Owning the technical architecture and leading the engineering decisions for the product
- Collaborating with designers, developers, growth managers, and product managers to estimate and plan projects in an Agile environment
- Leading a team of engineers, mentoring them and motivating them to solve complex problem. Sharing timely feedback with the team members
- Communicate cross-functionally and drive engineering efforts
- Be a Subject Matter Expert in one or more product domains
Should have demonstrated ability to recruit and manage technical teams, including performance management
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- Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
- Designs build, and maintain our social media presence.
- Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
- Measures and reports the performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
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- Plans executes, and measures experiments and conversion tests.
- Collaborates with internal teams to create landing pages and optimize user experience.
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- Should have programming experience on the iOS native platform.
- Adept in Swift language.
- Familiarity with RESTful APIs to connect iOS applications to back-end services.
- Strong coding, data structures and algorithms.
- Should have a working knowledge on various libraries available for iOS.
- Familiarity with XCode and other Developer tools.
- Deep understanding of software engineering practices, Object Oriented Analysis.
- Obsession with quality and customer experience.
- Understanding of design and architecture is an added advantage.
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Analyze user engagements (e.g. click-through and bounce rates)
Report on web traffic from all social media
Build and support SEO strategies, including optimizing keywords in content marketing projects
Identify the habits of our online customers and suggest ways to reach a broader audience
Maintain a cohesive strategy across all platforms to increase our brand awareness
Coordinate with our digital team and the Marketing department to design advertising campaigns
Ensure timely responses to customers and followers’ queries and comments
Advise other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts)
Research how emerging social networks and features can benefit our company
Requirements:
Previous work experience as a Social Media Analyst, Social Media Coordinator, or similar role
Hands-on experience with social media platforms and digital marketing campaigns
In-depth understanding of SEO, keyword research, and Google Analytics
Experiences with social media management tools, like Buffer and Hootsuite
Familiarity with online content (experience with WordPress and content management systems preferred)
Ability to identify target audience preferences and trends
Excellent communication skills
Time management and multitasking skills
Additional qualifications in digital technologies or social media management will add plus points to your performance.
Our client is a digital marketing consultancy, services and training company. As digital marketing partners, they help businesses leverage the online space, through effective and profitable online marketing strategies, through various internet marketing techniques. Their team includes professionals who are experts of this field and have experience of carrying out successful campaigns for SMB and MNCs across North America, Europe, Asia Pacific and India. They focus on providing quality training and high impact consultancy on Digital Marketing.
The company co-founded by two Ex-Googlers, has currently launched India's first digital marketing simulation tool, allowing students and professionals to get hands-on experience in all major global search platforms like Google, Bing, Yahoo etc. by playing with virtual money and learning the real time optimization for higher conversion rate and better ROI.
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- Providing SEO analysis of websites and web pages.
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- Keeping abreast with latest trends in SEO as well as new marketing tools entering
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What you need to have:
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- Experience in various SEO techniques and tools
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