Associate Manager - Mortgage Operations at Flatworld Solutions · Bengaluru (Bangalore) · 12 - 20 years · ₹6L - ₹7L / yr · Profitable · Posted 4 Apr 2024

Associate Manager - Mortgage Operations
We are seeking a driven and experienced professional to join our team as an Associate Manager for Mortgage Operations. This position is brimming with opportunities for professional growth and development, especially for a dedicated individual who thrives in a dynamic and customer-centric environment.
Key Responsibilities
· Managing end-to-end Mortgage Operations ranging from Origination to Servicing.
· Ensuring proactive Customer Relationship Management - You will be the single point of contact for customers to address any operations-related queries.
· Ensuring required Service Level Agreements (SLA) and Turn Around Time (TAT) are maintained at all times.
· Scheduling and attending regular meetings with clients to stay connected and reporting on team performance.
· Streamlining transitions (offshore) with new clients without any challenges and ensuring effective communication during this process.
· Identifying opportunities with existing customers for upselling and cross selling other services.
· Creating/Managing process documentation for all customers.
· Collaborating with the MIS team to ensure timely delivery of performance reports to all clients.
Skills and Qualifications
· Prior experience in Operations Management.
· 12+ years in Mortgage Operations.
· Experience of managing a team of 40-60 Full-time Employees.
· Leadership and CRM skills.
· Excellent Communication skills.
· Transition Experience.
· Hands-on experience in handling clients directly.
· Proven track record in People Management.
Benefits
· Performance-based Incentives.
· Flexible work Environment.
Location
The role will be situated at our J P Nagar office.

About Flatworld Solutions
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Job Description
Position: Sales Executive – GLP-1 Telesales
Company: BeatO
Location: Sultanpur, New Delhi
Work Mode: On-site
Working Days: 6 days a week
Qualification: Graduation/12th Pass
Experience: 1–4 years
Shift: 9:30 Am - 6:30 Pm
About the Role
We are looking for a motivated and target-oriented Sales Executive to join the GLP-1 Telesales team. The candidate will be responsible for handling incoming and assigned leads, understanding customer requirements, explaining the GLP-1 healthcare program, handling objections, booking doctor consultations, and converting leads into paid program enrollments.
This is a phone-first sales and closure role that requires strong communication, follow-up discipline, CRM knowledge, empathy, and the ability to build trust with customers.
Key Responsibilities:
- Handle fresh and follow-up leads generated through app traffic, marketing campaigns, referrals, and partner channels.
- Connect with customers over the phone and understand their goals, health context, requirements, and readiness.
- Explain the GLP-1 program journey clearly and guide customers toward the appropriate next step.
- Book doctor consultations and follow up with customers who miss or postpone consultations.
- Convert qualified leads into paid GLP-1 program starts and complete the onboarding process.
- Handle customer objections related to pricing, safety, side effects, expected outcomes, and commitment.
- Follow approved sales scripts and communication guidelines while addressing customer concerns.
- Maintain accurate customer information, call dispositions, follow-up dates, and notes in the CRM.
- Coordinate with doctors, healthcare teams, and operations for a smooth customer handover.
- Consistently achieve daily and monthly targets related to calls, connects, consultation bookings, revenue, and collections.
Required Skills & Experience:
- 1–4 years of experience in Telesales, Telecalling, Inside Sales, or B2C Sales D2C.
- Strong sales and closure mindset.
- Experience handling leads and converting prospects into paying customers.
- Strong follow-up and relationship-building skills.
- Comfortable working with daily/monthly sales targets and conversion metrics.
- Excellent spoken Hindi and decent English communication skills.
- Good objection-handling and negotiation skills.
- Comfortable using CRM systems and maintaining accurate sales records.
- Ability to communicate with customers with empathy, clarity, and trust.
- Willingness to work from the office 6 days a week.
Preferred Industry Background
Candidates from the following sectors will be preferred:
- Weight-loss / Weight-management programs
- Healthcare
- Diagnostics
- Pharmacy
- Healthcare plans
- Wellness
- EdTech
- FinTech
📢 We're Hiring: Community Development Manager at Sigma
🚀 Join the heartbeat of the most powerful founders' community!
At Sigma, we’re building something extraordinary—a thriving, high-impact network of 250+ ambitious founders creating category-defining startups. In just the past year, Sigma founders have launched, raised pre-seed capital, joined Y Combinator, and secured multimillion-dollar funding rounds. And we’re just getting started.
We’re looking for a Community Development Manager to own and elevate the Sigma experience—ensuring our founders, investors, and partners are deeply engaged, supported, and continuously benefiting from the network. If you thrive in dynamic environments, love working with visionary entrepreneurs, and want to play a pivotal role in shaping the future of startups, this is the role for you.
What You’ll Do:
- 🎯 Be the backbone of the Sigma community—ensuring founders get the connections, resources, and insights they need to succeed.
- 🤝 Engage top-tier investors & partners—build strong relationships with world-class VCs, angel investors, and operators who want to back the next generation of great startups.
- 🚀 Supercharge founder success—host high-impact events, curate key introductions, and provide direct support to help Sigma startups thrive.
- 🎤 Lead flagship community events—orchestrate our exclusive Demo Days, Investor Summits, AMAs, and intimate founder gatherings.
- 🌍 Expand our network—identify and onboard incredible founders, investors, and mentors who align with Sigma’s mission.
- 🔥 Spot and create opportunities—from partnerships with top accelerators to job placements at breakout startups, you’ll shape initiatives that drive massive impact.
Who You Are:
- You’re a natural community builder—energized by bringing people together and creating meaningful connections.
- You have a deep passion for startups and venture capital—you get what it takes to build from zero to one and love being at the center of the action.
- You’re an exceptional communicator—equally comfortable engaging with first-time founders and seasoned investors.
- You’re a self-starter—proactive, resourceful, and always thinking one step ahead.
- You thrive in fast-paced, high-growth environments—Sigma moves fast, and so do you.
- You have experience in community management, partnerships, or ecosystem development (VC, accelerator, founder communities, or tech organizations are a big plus).
Why Sigma?
✅ Unparalleled access—work closely with the brightest founders and top-tier investors in the startup ecosystem.
✅ Massive career growth—be at the forefront of startup-building and venture investing.
✅ High-impact work—your role directly contributes to the success of groundbreaking startups.
✅ A dynamic, no-bureaucracy culture—move fast, execute big ideas, and make a real difference.
💡 This is more than a job—it’s an opportunity to shape the future of startups and venture capital.
📍 Location: Remote (with opportunities to travel for key events)
💰 Compensation: Competitive salary + upside in the form of other incentives (let’s talk!)
Ready to build something amazing? Apply now and let’s talk! 🚀
- Keeping up-to-date with alterations to immigration.
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- Providing clients with all pertinent documentation.
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- Verifying the authenticity of paperwork and supporting documents.
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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.
Responsibilities:
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- 5+ years of professional software development experience
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MongoDB, Django, Flask, Flask, Nosql, Javascript, Python, Git
Experience Required : 3 - 6 Yrs
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