Key Responsibilities:
Oversee the Day to Day running of Subscription orders across 4 major cities across India. Ensure Smooth Operations and a great customer experience.
These responsibilities can include:
1. Overseeing and developing an inventory management system to prevent stock outs
2. Should have 2-4 years experience in hotels/ restaurants/ cloud kitchens/ food industries.
3. Should have working experience in a cloud kitchen environment.
4. Should have worked on operational parameters of Swiggy & Zomato.
5. Should be able to handle cloud kitchen outlets.
6. Should be able to coordinate with vendors & stakeholders.
7. Coordinating with Operations Heads of other departments to ensure smooth operations
8. Ensuring that orders are prepared and dispatched in a timely manner so as to ensure customer satisfaction
9. Coordinating with Head Chefs to ensure Quality Control
10. Devising and presenting ideas and strategies, promotional activities
11. Ensure efficiency in Costing and Expenses
12. Locating new channels to increase revenue
Key skills for the role:
1. Candidates must be fluent in English.
2. Fluency in Hindi and Kannada are an advantage.
3. Communication skills and networking ability
4. Adaptability
5. Good teamwork skills
6. Strong attention to detail
7. Good organization and planning skills
8. Experience in a similar position would be an advantage
9. Analytical skills and the ability to recognize the demands on the side of the clients
Similar jobs
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
The Senior Manager-Lighthouse Operations has the opportunity to lead, design and implement the systems for the Lighthouses as we scale across the 5-6 states and 20+ cities over the next 2 years. He/She will have overall operational responsibilities towards standardization and effectiveness of systems and processes for the Lighthouses . They will also be responsible for the expansion of new Lighthouse centers and lead the process end to end till the site becomes operational.
We are seeking a highly motivated team player with the ultimate aim to serve 1 million youth by 2030 .This is an exciting opportunity to play an important role in a growing team, and to contribute to strategy, systems
development and compliance management.
1. Compliance Management:
- Responsible for managing program compliances related to Donor Management, Fund Utilisation & finance overseeing.
- Keep track and ensure compliance of project related documentation including Government MOU,Donors MOU,Skilling partner MOUs,etc.
- Take overall leadership and management of the organisations operational and administrative functions including programs.
- Engage and onboard existing and new vendors for seamless and efficient execution of project priorities.
- Lead LCF expansion strategy ,national as well as State level.
- Articulate clear objectives in relation to the scope of building new lighthouses.
- Contribute to the formulation of business plans, operating plans, budgets and investments in line with the scale-up strategy and organizational goals.
- Maintain strong relationships and work closely with village/block/district government officials,Skilling Partners to ensure quality delivery and sustainability of the Lighthouses.
- Providing regular updates to management on progress, insights, opportunities and areas for course correction.
- Ensure timely reporting from the state and consolidate report submission to the respective authority.
- Ensure accurate and timely reporting (preparation and finalization of annual,quarterly and monthly reports.
- Experience: Project management experience of 7-10 years. Proven experience of managing skill development programs at state level through rigorous planning and monitoring.
- Data management skills - Hands-on experience in project management and data driven program evaluation
- Ability to work independently with minimal supervision.
- Analytical skills
- Problem-solving skills
- Partnership management
- Excellent verbal and written communication skills.
- Prior experience of working with state and national governments.
- Proven track record of timely and accurate submission of monthly, quarterly and annual reports.
We are looking for a passionate sales executive to join our sales team. The sales executive's responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets.
Responsibilities:
· Researching prospects and generating leads.
· Contacting potential and existing customers on the phone, by email, and in person.
· Handling customer questions, inquiries, and complaints.
· Managing the sales process through specific software programs.
· Building and maintaining a customer database.
· Meeting daily, weekly, and monthly sales targets.
· Participating in sales team meetings.
· Set up meetings with potential clients and listen to their wishes and concerns
· Prepare and deliver appropriate presentations on products and services
· Create frequent reviews and reports with sales and financial data
· Ensure the availability of stock for sales and demonstrations
Skills Required:
· Presentation Skills
· Client Relationships
· Emphasizing Excellence
· Negotiation Skills
· Prospecting Skills
· Meeting Sales Goals
· Creativity
· Sales Planning
· Independence
· Motivation for Sales
Experience:Minimum 2 years in any sector, Preferably FMCG Sector
Education:Bachelors in Business Management or related field.
Job Type:Full-time
Schedule:
· Morning shift
· Day Shift
Ability to commute/relocate:
Vishakhapatnam, Vishakhapatnam - 530007, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
· Bachelor's (Preferred)
Experience:
· Sales: 2 years (Preferred)
Lead generation:2 years (Preferred)
Total work: 2 years (Preferred)
Language:
English (Preferred)
Job Type: Full-time
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 2 years (Preferred)
- Sales: 2 years (Preferred)
Language:
- English (Preferred)
- Build enduring relationships with the clients and display an understanding of the client, industry, and business environment.
- Responsible for the P&L of the department.
- Track and review the entire operations process, weighing them against the set business targets in order to determine the effectiveness of any initiatives and implement necessary changes and solutions.
- Ensuring high-quality customer experience with brief understanding and validation to design project development and coordination from concept to execution stages.
- Take complete ownership of projects from start to finish. Manage customer negotiations and payment.
- Work closely with the client and your interior design and execution team to finalize the home design, 3D designs, and GFC (Good for Construction) Ensure the highest level of Design quality along with client satisfaction is maintained.
- Collaborate with the team and be accountable for all deliverables of team members.
- Develop strategic short/ long range plans to ensure on-time project completion.
- Devise project management guidelines, review projects with various stakeholders, coordinate staffing/scheduling, evaluate commercial project contracts, and establish milestones Plan, monitor and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of projects.
- Collaborate with leadership in the development of performance goals and long-term operational plans.
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
- Set strategic goals for operational efficiency and increased productivity such as developing at least 10 vendors in each category and complete their onboarding.
- Hire and grow the team as per the organization's requirements with Human Resources.
- Analyze current operational processes and performance, recommending solutions for improvement.
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress and obstacles.
- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategy.
- Devise strategies to ensure the growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize.
- Uphold local governmental policies and standards, ensuring legislative regulations are followed for all.
- Managing goals, KRAs for the Collections & Operations team of 10-15 people
- Leading collection & operations strategy over dialler for better customer engagement & collection efficiency
- Driving visibility and actionability through Data & MIS reports for the Ops & collections team to lead higher operational efficiencies
- Monitoring call quality & drive customer call NPS through the team
- Engaging with external lawyers/ external vendors to promote specific legal/ non-legal campaigns
- Ideating, Creating & Implementing new campaigns and collaborating with Tech/ data science team to drive conversion and collections
What you need to have:
- MBA preferred with experience in start ups in similar domain
- 2+ experience in Collections Operation and Strategy is a must
- Should have managed a team of similar size in the past
- Structured communication & thought process
Client Retention & Servicing
Coordinating client request with back-end teams.
Supervision (Only) of Centre Operations
Limited positions apply immediately.
2. Cold calling to potential leads
3. Handling a trial from end to end – scheduling, emailing, following up, technical checks
4. Rescheduling of missed trials
5. Any other ad hoc operations work as per requirement
We are looking for candidate with
1. Availability between 10am-8pm
2. Sincerity and perseverance
3. Attention to detail
4. Communication - Strong English speaking skills
5. Self-motivated with a results-driven approach
UniFynd Technologies Pvt. Ltd. is a technology-centric company focused on building innovative technology solutions. At UniFynd, we also actively consult and invest in early-stage startups and SMEs. We value positive energy, continuous learning, and clear communication and are committed to building a diverse and inclusive environment for people from all backgrounds.
Are you a Fynder?
We want to build beautiful products; by building a collaborative work environment that fosters creativity, promotes innovation and rewards team work. We’re in search of intelligent, motivated and interesting, young people who want to be part of a committed team in a fast-paced, hands-on start up in Mumbai, India.
Unifynd Technologies is looking for driven and self-motivated individuals who are eager to pursue a career in business strategy, marketing and business administration. The ideal candidate should have a keen analytical mind and strong communications and presentation skills.
Responsibilities
You are required to be present, ready and committed to everything on your plate. Based on your skills and interests, you will be required to add value to different projects and operations.
• Build long-lasting relations with retailers and consumers
• Research, study and evaluate potential opportunities
• Create quality presentations to onboard respective vendors and retailers
• Ability to prioritize, delegate and deliver work in a timely manner
• Communicate, extract value and increase participation with retailers
• Work with on-boarded retailers to add value to their participation
• Travel and coordinate with other business functions
• Assist and support the management of the company
Education & Experience
• Bachelors Degree from recognized University
• Previous experience in Operations, Customer Service, Data Management(is recommended)
• Ability to coordinate and assist various business functions
• Proficiency and aptitude for sales and customer relations
• Competency in creating and giving presentations
• Strong communication and time-management skills
Technical Skills:
Strong Verbal and Written Communication
Computer Skills: MS Word, MS Excel , MS Powerpoint
Qualities: Communications, Leadership, Time-Management, Thoroughness, Drive
- Provide the team with a vision and objectives; manage key performance indicators
- Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
- Maintain the sales report of the team
- Needs to own hiring, firing and deliverables of at least 10 education counselors
- Motivating & mentoring team to achieve & exceed targets
- Design & develop business models
- Conducting weekly reviews for performance & training
- Identifying the areas of improvements & KPI’s
- Involved in a lot of calling on phone for negotiation and objection handling
- Are dynamic professionals who drive their team to exceed business targets
- Possess sound knowledge and understanding of consumer (students and parents) behavior
- Thrive in a fast paced ambiguous work environment
- Have excellent communication skills in English and the regional language